Get the Subwoofer* here: parts-express.sjv.io/5gRRBb Use the code DIY5 for a discount.
@joejensen59623 ай бұрын
Says "this coupon code has expired or is invalid"
@DIYAudioGuy3 ай бұрын
@@joejensen5962 well, that explains why nobody is using it.
@subbassrules3 ай бұрын
I agree about the impedance. Dayton needs to make a 4+4 version of this. There are people who don't want to run 1 ohm loads and destroy the damping factor of the amplifier.
@DIYAudioGuy3 ай бұрын
Same thing for this big monster: parts-express.sjv.io/9WYvQy
@subbassrules3 ай бұрын
@@kylevanwinkle2081 Damping factor does matter. If you don't believe it does, hook up a high damping factor amplifier and listen. Then wire the same amp down as low in ohms as it can handle and listen to the difference. Where do people come up with this stuff?
@subbassrules3 ай бұрын
@@kylevanwinkle2081 the part your missing is every time you cut the impedance in half, the damping factor does the same. So if the damping is 200 at 4 ohms, it's 100 @2, then 50 at 1 and 25 at 1/2 ohm. Here's a simpler test. Hook your sub up with 100 feet of 18 gauge wire. Then switch to 8-12 gauge.
@subbassrules3 ай бұрын
@@kylevanwinkle2081 Transient response is dependent on damping factor. It literally is the amplifier's ability to control the cone.
@subbassrules3 ай бұрын
@@kylevanwinkle2081 No, your lack of knowledge about damping is probably the reason you are making ridiculous statements about it. There are no standards for damping, just like sensitivity. The soundigital is probably rated at a much higher frequency and impedance than the JL.
@gone84328Ай бұрын
A really really really really really really great friend of mine gifted me an Ultimax II 18 as an early Christmas gift to add/build out my home audio set up, and I can’t wait to get it fired up and built.
@fleuriejeanpierre3 ай бұрын
I like the old magnet look more than the new
@datdudeinredАй бұрын
Well youll never see it later 😂 so whats the point?
@ToxicSocietyTroll2 ай бұрын
It was sweet growing up near Parts Express and getting to dig thru all the great stuff at Mendelsons too.
@blech713 ай бұрын
I’ve always loved the look of this series.
@DIYAudioGuy3 ай бұрын
Me too. I like plain subwoofer cones with no logo.
@iceman45ification13 ай бұрын
Thanks to Dayton Audio, I now have a new dream subwoofer with the Ultimax II. It used to be the Reference Series High Excursion, but those were discontinued. Thank goodness they came up with this model. I really wanted a subwoofer with the same power handling and features. Thanks for the review, Justin!! 👌
@DIYAudioGuy3 ай бұрын
I never had a chance to try the HE, but the HO is awesome: kzbin.info/www/bejne/q4XCoHSAgsShZ68si=m4Nc6c490UvxxfLv
@b3owu1f3 ай бұрын
Is the High Excursion for SPL? I picked up a pair of the 8" High Fidelity. Not here yet.. wasn't sure if the HF is a newer HE.. or what.. cause they have the HO (as @DIYAudioGuy links to) as well. I want quality over SPL for home theater use (and frankly car too). I am curious how much louder but less clean the HO is to the HF
@itsalwaysfriday97663 ай бұрын
I was looking at the 18 for an IB setup in my car. I waited until the TS specs were realeased for the UMII and decided to pull the trigger on the original UM18 due to the higher Q and lower Fs. I still have it sitting in the box, but the build will commence soon. I definitely agree about the dual 2 option, but for my purposes, 4 ohms will be fine.
@lahondon5 күн бұрын
I couldn’t get my hands on the original, so I’m going to try the new 18 in my wagon. The new 12 does pretty good in IB in my kei truck.
@hypefxx9011Ай бұрын
I bought the ultimax ii 10, great build quality for sure. The cone with the silver shifts carbon looks so much better than the old one. I’m running it in my 2 way music room , sealed box 2100 rms from a crown. This has more omph but I feel like the Dayton ho had a lot more clarity with the expense of less SPL.
@DIYAudioGuyАй бұрын
Awesome.
@fredygump55783 ай бұрын
V1 vs V2: In a 4.5 cu ft ported box, the V1 has an F3 of ~17hz and can reach ~110dB SPL. The V2 needs to be tuned at 25hz to get an F3 of 22hz. But it can reach ~115dB. So V2 is a lot louder, but you will struggle to get flat bass extension down to 20hz for a HT application.
@VulgrDisplayАй бұрын
which size?
@fredygump5578Ай бұрын
@@VulgrDisplay 12"
@joshferguson829Ай бұрын
Do the 12s have 3" flat wound coils like the description says? I heard him say 2.5" coil just want to make sure ..I'm thinking of running 2 12s in a trunk on 3kish backed down
@subdynoman3 ай бұрын
Excellent vid! I would love a pair of theses, since i always get em in pairs...i was very impressed by the V1 ultimax, even though i was looking for a good car audio sub and it didnt reall shine as an spl sub, it made me realize not all subs are equal and that SQ is some thing else entirely. As a powerful high SQ it is amazing in home. If your cars is nice and quiet, this sub will also be a fantastic choice. Cant wait to try out the V2. I think a SQL build with a ton of these would be great either in home cinema or car.
@bulltattoo89623 ай бұрын
Sub looks great. I have aways been a huge fan of dayton audio, everything I have ever seen from them was amazing. Unfortunatly where I am I have dificulty buying their products
@DIYAudioGuy3 ай бұрын
Outside of the US?
@bulltattoo89623 ай бұрын
@@DIYAudioGuy Yep, Brazil. (You got fans from all over. Your content is great and the delivery is even better. Thank you very much)
@bblimediamostlyspeakers3 ай бұрын
I remember when the first version came out. They looked epic, and were a real bargain before inflation hit
@DIYAudioGuy3 ай бұрын
Yea, inflation really hit these subs.
@Drunken_Hamster10 күн бұрын
If you like these, look into Fi/One Audio IB3 subs. Made specifically for IB, huge excursion, soft suspension, strong electromagnetic control, and good power handling. A guy in a Malibu claimed 142db at 37hz on 2000-2500w rms with two 15s and IIRC 139db at 22hz.
@SimplestUsername3 ай бұрын
I remember he took it out at some point today and placed it in the sink. Check if he did that again. He also was placing things in that tissue box again.
@robsorgdrager84773 ай бұрын
I run the xmax Dayton and it has become one of my top 3 favorite drivers. I have run the older ultimax and I have nothing bad to say about it.
@KMFDM7812 ай бұрын
I bought the UMII 10" based on this video. They were super cheap and I wanted to see if I could upgrade the RSL Speedwoofer 10E I've had for a few months. The Speedwoofer is a great sub but lacks the lower bass heft I thought it would have. The UMII makes the stock RSL driver look soggy in comparison. Can't use the stock RSL grill either from that fat surround. I had to wire the coils on the new Ultimax in series to get 4 ohms but it works amazingly well. There's a big fat low end that was missing before. I came home to my GF watching the new Inside Out movie and that sub sounded incredible. Not the biggest room, but it was definitely reconfiguring the ambient pressure of the room. I love it. Might do a second one the same way.
@DIYAudioGuy2 ай бұрын
I'm glad you like it!
@mullinperformanceaudio59023 ай бұрын
I got to play with them the other day when I was at Dayton. Looks like they would make great daily subs with mid range power.
@DIYAudioGuy3 ай бұрын
I agree.
@nvidiashield87883 ай бұрын
I was always hesitant to get the Dayton um because of all the qc issues which stopped me. When I saw this revision I figured I’d take a shot. Unfortunately right out of the box the paper cone neck joint was not glued onto the carbon fiber cone properly and is coming apart and all 4 terminals are sideways. Guess much has not changed :( thanks for the video I can’t wait to see you make a box and run some tests for us :)
@DIYAudioGuy3 ай бұрын
They have a good return policy, stick it in a box and send it back.
@tomkocur3 ай бұрын
5:17 I don't see a point in simulating a fullrange response for a subwoofer, which will be cut off at 60-80Hz. Adding LPF into the sim does change the perspective a bit and might even result in different box tuning.
@milchpulverkakao49172 ай бұрын
You video convinced me to make a dual opposed 18“ Ultimax II box
@DIYAudioGuy2 ай бұрын
I bet that will sound awesome.
@sakostwwy19033 ай бұрын
Would love to see a comparison video between these and the Stereo Integrity HT-18v3. Of course that would be the 18” versions
@mfkhometheater77422 ай бұрын
I have twelve of the 18" original Ultimax in Infinite Baffle in my HT operating from about 10 to 35 Hz. For this I need very little power, only about 60 watts/driver. I'm pretty happy with the performance but it would be interesting to try the new version. I see one negative at least for my application, the originals had two additional unused terminal mounts that I use to couple the drivers together with threaded rods. It appears the new version doesn't have this so I would need a new way to couple them to get the mechanical energy cancellation I have with the originals. I've also heard that the new version is not a drop in replacement due to a different basket flange diameter, that would make replacing originals with the new more difficult. Personally I'm finding the performance of the originals to be excellent for my application so if the new version is even better, it should definitely be a good choice for a DIY HT subwoofer.
@paulgood22183 ай бұрын
Sweet review
@DIYAudioGuy3 ай бұрын
It will be a few weeks before I will have time to build a box, can't wait to see how it sounds!
@roadlife93123 ай бұрын
I got the Daytona 6.5" in my truck for mids. Also have 6" showllow and tweeters in another vehicle. Love the way they sound. I gonna have to ma5a video
@DIYAudioGuy3 ай бұрын
My home theater is all DIY with Dayton Audio.
@roadlife93123 ай бұрын
@@DIYAudioGuy bet it sounds good. The vehicle with the showllows in it is going to be active
@ParkerTheBasshead3 ай бұрын
GETTING SO CLOSE TO 100k!!!
@DIYAudioGuy3 ай бұрын
Grinding every day.
@BostonMike683 ай бұрын
I still like the Dayton reference high excursion it's has a triple magnet more excursion but Dayton stopped making them. Lucky i bought a 12" before they were gone.
@chrislyons97333 ай бұрын
I can't wait to get a couple of the new 18s. I just hope Dayton comes out with a class D that can power them properly. I'd love a 1500w RMS amp with DSP that isn't a pro audio amp.
@JoniK13 ай бұрын
I have the old 18", works great but power handling sucks. Needs to have a huge enclosure to have enough excursion to cool the voice coil on 1000W clamped power. It has only 2-layer voice coil and all modern subwoofers have 4-layer coils like the new version does. So maybe the upgraded version works better 🔊
@litzy78923 ай бұрын
2 layer coils keep inductance lower, better for sound quality but not power handling.
@firecloud773 ай бұрын
Unless my eyes are deceiving me, judging by your pictures, the mounting flange is narrower on the new Ultimax. Did that present a mounting issue when you built your new box?
@DIYAudioGuy3 ай бұрын
it is narrower. That just means you have a little less margin of error when you cut you speaker holes.
@CrashPCcz3 ай бұрын
The sensitivity plots indeed do not show conversion efficiency, I.E. True maximum performance. The new Ultimax II looks really tempting now. Thanks for the preview.
@DIYAudioGuy3 ай бұрын
I can't wait to build a box, it will be a few weeks before I can get started!
@CrashPCcz3 ай бұрын
@@DIYAudioGuy Still looking around into hifi and car audio, but PA recently got quite some price/performance boosts, and does very well with price/motor force/displacement volume ratios. This Dayton seem to do (scale price wise) fine as long as the enclosure can be somewhat large. I wish for next iteration of Dayton HO then. 🙂
@wisco-lad3 ай бұрын
Hey, you should seriously do a video on odd ball sized and shaped subwoofer enclosures. Like, does it affect sound if a box is to spec but has to be shaped like an S to fit.
@DIYAudioGuy3 ай бұрын
Now that I've got the CNC, I guess I could build a box like that. The problem is the material cost. That's something you can help with. patreon.com/diyaudioguy
@wisco-lad2 ай бұрын
I'm just giving you ideas for videos that other creators haven't done yet. Like I'm doing an install in a camaro that to make spec for this guys subwoofers, I need to do odd ball rectangular pockets on the 2 sides to gain the correct air space. Would be interesting to know if that will change the sound much. I have more ideas as well for ya. Set yourself apart from the other creators to gain more views. I wouldn't even charge ya much and can give you my PayPal to deposit tips for my ideas and helping you gain viewers.
@BKHD6053 ай бұрын
Always wanted to make a front slot ported single 15" home theatre sub with this series but I need to improve my wood working skills first 😅
@andrewpeel9122 ай бұрын
I had a Dayton ultimax 12, and measured the maximum excursion, placing the driver below a shelf and measuring the distance between the cone and the shelf, the furthest that I could physically push the cone before ripping the spider, was 12mm, I was a bit disappointed, because the spec says 19mm. (Perhaps the xmax is rated peak to peak, so that would be 9.5mm, and xmech 12mm, each way). Seems to me that the new version is the same, 12mm or less, given the performance that you have shown.
@DIYAudioGuy2 ай бұрын
I don't believe you. Spiders are made out of very durable material, I have cut a few out over the past few years and they don't just break like that. Plus, that is not how xmax is measured.
@andrewpeel9122 ай бұрын
It didn't break, I just pushed it until I couldn't possibly push it any further. So the um12 has a max excursion of 12mm each way
@andrewpeel9122 ай бұрын
They're decent drivers, but are by no means a long throw. 12mm is ok. I replaced my um12 with a scanspeak 30w, much better, and a longer throw, I measured it to be 18mm each way
@andrewpeel9122 ай бұрын
@@DIYAudioGuy perhaps you could measure the excursion on your ultimax drivers, old and new. Don't trust the specs
@MattSnider-b5z3 ай бұрын
You are so close to 100 k subscribers! Good job! Have you done or thought about doing a review on parts express 21 inch Kraken? I heard it's supposed to be as loud as 2 18 s. I know all speakers aren't created equally as far as performance, but that claim grabbed my attention.
@MikeMik863 ай бұрын
Hopefully better build quality, mine died after 3 months and started with coil rub so I never bothered with another
@nickstalhood53803 ай бұрын
So how did it actually compare to the old version,? Im curious if it was able to play pretty low
@DIYAudioGuy3 ай бұрын
It'll be a few weeks before I have a chance to build a box.
@b3owu1f3 ай бұрын
@DIYAudioGuy would you use one of these (or their HF model) 8" size in a bandpass 4th order design? I am really curious if I can get pretty good bass out of a tiny sub/box. The 8" HF which I ordered says it fits in a .95 cuft. I have some SQL 12s that claim they can fit in as small as .75 or so.. which is insane to me a 12" with as big as it is could go in a small sealed box than the 8". But I have always loved the cleaner (and I thought deeper but maybe not) sound of the 4th order bandpass. I remember hearing the Bose acoustimas with the tiny cube speakers and hidden sub and was amazed at how the low freq sounded like it was coming from the small cubes. Then a friend built a 4th order 2cuft box (1.25 front side with dual 2" ports and .75 back side sealed, speaker inside) and it was insane how much bass it put out.. single 10" Orion or Hifonics sub.. cant remember it was like 30 years ago.. but it was hitting harder and louder than my dual 12s with 400watts at the time. So I have an itch to build a 4th order box of some sort, ideally small.. that could house something like one of these $100 8" subs and put out some good bass. Ideal for a small home theater or bedroom setup. What do you think? Worthy of a build video for you? Consider it a challenge. :D
@Mr.T-we8neАй бұрын
How do you think this stacks up against Jl w7? If it goes the distance I’ would consider buying a 12”
@DIYAudioGuyАй бұрын
Dollar for dollar. This is a better subwoofer.
@Mr.T-we8neАй бұрын
@ I trust your judgment! Great guy with amazing knowledge and integrity! Thank you
@TH3FORGE19 күн бұрын
What amp would you recommend running this with? Would be single sub in a sealed box, I guess at 1 ohm but really if I can at 4 I would, whatever is cheapest and quality I suppose. Thanks!
@Rawusa3 ай бұрын
They make great headphones these days, Boom, boom boom boom .
@dennis3004psp3 ай бұрын
i have the ultimax 10 and this thing is crazy 4th order Bassreflex tune for around 20 hz i forgot it, but at home its stupid you put it in your car with the carbin gain it is brutal, i had outperform some 12inch woofers. i will build a new smaller boxed closed, its better for my SQL build
@Nfscarbon078 күн бұрын
How do people like these subwoofers? I'm trying to decide on something for my F150, I was really hoping to get the SI SQL 12 but I'm in Canada, I debated the Sundown SA12 but I guess higher Fs isn't as good for metal music, this was something I was looking into as well
@codypate61527 күн бұрын
Great video! I'm torn between this new ultimax and the HO for a single 8" build. Will there be a huge difference in output?
@DIYAudioGuy6 күн бұрын
Between the two it comes down to the wiring configuration. The entire Ultimax line is 2 ohm DVC. That limits you choices. The HO's have more voice coil options (single and dual) and are 4 ohm.
@goyslop42893 ай бұрын
On some of the forums allot of people say the carbon cone daytons don't use any kind of resin or seal over the carbon so it let's air through, have you experienced that at all?
@subbassrules3 ай бұрын
Carbon fiber with no resin would be way too flexible. I highly doubt Dayton Audio was worried about cost enough to save 5 cents on resin. Whoever told you this probably thinks all carbon fiber needs excess resin so it is smooth.
@DIYAudioGuy3 ай бұрын
That is a new one on me.
@DIYAudioGuy3 ай бұрын
Right, it is a lot like fiberglass, with no resin then it would just be fibers flopping around.
@bdc2113 ай бұрын
ive heard this also.. not really that there is no resin, but between the weeves of the carbon leaks... it was on the epique drivers.. maybe just a quality defect that went through for a batch? i have sundown components for my car that i havnt hooked up yet.. i feel like this issue is going to effect these drivers as well.. i can blow through the carbon cones it seems... kinda weirded me out after spending 500 bones... they look good tho.. one day ill install them.. 🤷
@24-7flounderproblem3 ай бұрын
I have been beating the sheet out of (2) ho12's for years in my truck and i WILL never own anything else ❤
@JoelHernandez-tz3vk3 ай бұрын
I want to try the PSS555-8...
@the_nondrive_side3 ай бұрын
Single 10" with a Passive radiator pairing. EBP?
@LatvianVideo3 ай бұрын
Right now at the "free air resonance meaning more lows" theory part, FS doesnt mean much, all subs can smash lows with the correct box.
@DIYAudioGuy3 ай бұрын
yes.
@pablosbuickgarage3 ай бұрын
I have 4 of the 10” in my truck (you can see it on my KZbin channel. They pound!! My box is tuned around 24hz with a 3 cubic foot box. It drops low!!! When people hear me coming they are surprised to know that it’s only 10” woofers not 12” or 15”. I love these woofers well the original ones. I’m curious on how the new ones sound
@pablosbuickgarageАй бұрын
What’s your honest opinion on the new woofer? Does it drop low like the original?? Yes it’s louder but I like my bass low
@isix287Ай бұрын
Hello DIY Audio Guy New subscriber here, I want to thank you for all the knowledge that you have taught me with your videos I have learn a lot specially for my car audio, I a have a question that I have not seen any one do it and is. If you buy a prebuild ported subwoofer box, that hold 3 subwoofers, but you want to just do 1 subwoofer and add 2 passive radiators, with that distort the sound? Thank you for any insight or any one in the comets.
@DIYAudioGuyАй бұрын
A passive radiator is a type of port. Mixing ports is unlikely to turn out well. Instead, buy a sealed enclosure with three speaker cutouts and use one subwoofer and two passive radiators, or block off the port.
@stckyjoey13 ай бұрын
These subs remind me of my Atomic subs. Maybe made in the same plant. 😃
@fredygump55783 ай бұрын
The old ultimax is actually fiberglass, hence the weight difference. I'm kind of interested because I have a carbon fiber floor standing speaker project. However, I ran the numbers and found the V2 is actually worse for an HT. It won't quite extend down to 20hz! (But it is a lot louder.)
@titoremc42323 ай бұрын
Tiene una jaula parecida a los MA, y el cono a los antiguos audiobahn
@vegapower454Ай бұрын
I just ran the new 18 in Win ISD, looks like alot more mid bass.
@DIYAudioGuyАй бұрын
Yes.
@casino92403 ай бұрын
My kids are finally at that age that I don’t need to keep the back of my Toyota Venza available for strollers….so I’m in the market for some subs. I’m starting from scratch, and in all honesty, I’m very naive to this process. I’ve found a 2400w Skar 12 prefab on Amazon……should I just pull the trigger on these? Or is there a better avenue for me? Appreciate any responses
@chrislyons97333 ай бұрын
😊I'm in the same boat and just got a Stinger prefab box and amp. Wow, for the money it pounds.
@Bobbrians3 ай бұрын
I have never heard an Ultimax, but I want to. I like a sealed sub with a broad operating range (fast and low). Looks like I can get one from Solen for about 300 bucks, should I go for it?, I used to have a sealed Eclipse 8700 series sub setup that i have never been able to replicate.
@DIYAudioGuy3 ай бұрын
I had the other one in a passive radiator box, it was tuned a little bit too low so it wasn't very loud, but man would it shake!
@robertappleyard7053Ай бұрын
Recommended enclosure 1.5 cu ft sealed or ported?
@teenperfect50923 ай бұрын
Would the ultimate 12"have better/more bass than a skar evl 12"?
@DIYAudioGuy3 ай бұрын
I would say the two drivers are built for a different purpose. Pretty sure the evl12 can handle more power, it'll play it louder. Both the ultimax is more of a sound quality driver.
@teenperfect50923 ай бұрын
@@DIYAudioGuy does that mean the evl would have better bass? The evl handles 1500w rms and 2500w max
@DIYAudioGuy3 ай бұрын
@@teenperfect5092 I personally would go with the ultimax because it's going to sound better. But there are plenty of other good reasons to buy the Skar.
@dlarrowsmith3 ай бұрын
How does it compare to the reference HO range for sound quality?
@DIYAudioGuy3 ай бұрын
I've not had a chance to do a comparison.
@tomkocur3 ай бұрын
reference series have much lower Qts, so are more suitable for a more effective, bigger bass reflex enclosures. Ultimax is ideal for small sealed, or veeery low tuned bassreflex.
@SimplestUsername3 ай бұрын
I have a goofy plan, maybe someone could give me advice. I can't have a sub box in my Sequoia because I need the room so I'm planning modifying the existing sub box (around .5 ft cu) with fiber glass. My plan is to use one Memphis Mojo 8 at RMS tuned with a Audison DSP. I'm not a base head and a prefer a balanced full sound, with excellent sound quality, that I can play loudly. Is that Mojo driver the right choice or would something like this 400 w RMS 8in sub be sufficient?
@DIYAudioGuy3 ай бұрын
That sounds like a lot of work for very little return. Instead, I would recommend a 10-in subwoofer down firing in a thin box. That would definitely hit your goal of rounding out the lower end and if you needed the cargo space you can stack stuff on top of the box.
@SimplestUsername3 ай бұрын
@@DIYAudioGuy that's sad to hear. Unfortunately that's not an option. I use all my trunk space for vast amounts of production equipment that slide in through my trunk. An immovable box would be extraordinary counter productive. Have you tried the Mojo 8 before. Is the sound quality atleast decent? I can't tell is it's loud and sloppy or loud and decent.
@DIYAudioGuy3 ай бұрын
@@SimplestUsername I have no direct experience with Memphis Audio. If fiberglass in stock location is your only choice try to get as much airspace as you can, maybe try one on both sides of the rear hatch.
@TaylorMadejdm19753 ай бұрын
I like Dayton Audio "H.O." and "H.F." series better, because they actually have a dust cap! Looks much better IMO. And these two little Subs have nothing on the Kraken 21!🍺
@jimt56833 ай бұрын
Nice looking sub but There rms is too dam low for me
@MaxNakfoor3 ай бұрын
You keep saying the OG is carbon fiber but its not, its fiberglass composite
@DIYAudioGuy3 ай бұрын
I didn't believe you so I went to look it up, apparently it's made out of nomex. I learn something new everyday.
@lasse91183 ай бұрын
Hate how plate amps get exponentially more expensive the more powerful they get. Like a plate amp that could run this woofer could easily be twice the price of the woofer. I'd happily pay 300 bones for this woofer but 600 for an amp is just too much for me:(
@JustDave003 ай бұрын
❤
@jamesfalvey773 ай бұрын
.Pulled the trigger on the 10". Need a quote for a win isd work for a passive radiator box. This is the only way to contact you for now. I do not follow mainstream social media outlets. . So, i guess mainstream or bust huh? So many views and likes wasted on this channel
@rts100x53 ай бұрын
I wouldn't have another UM if it were FREE ..... the build quality SUCKS ASS and i have 2 15s that are paper weights as do many others - the HYPE is all bullshit ..... you're welcome
@DIYAudioGuy3 ай бұрын
I have never had a problem with them, sorry you had a bad experience.