My washing machine is not turning on - DIY Troubleshooting - STEP 2

There are several DIY steps you can take to fix your washing machine without spending money!

[@layaripin4808]

Omg!! Tqsm for sharing this, I had the same issue & was thinking of buying a new one till I found this video. It works like magic!!

[@DIYwithMichaelBorders]

You are very welcome, so happy to help. Many more helpful videos to come.

[@jzk2020]

I've tried steps 1, 2 and 3. Still no luck. Edit: I just realized I don't even have a washing machine. nvm

[@DIYwithMichaelBorders]

C. Lincoln Thanks for watching...🤣

[@shyampatel1410]

Saved me so much money!

[@saeedle2785]

Nice information thanks for sharing 👍

[@DIYwithMichaelBorders]

Saeed Le Thanks for watching Saeed Le. In the next video in this series, we’ll dive into the internal workings of the Control Panel to inspect all wiring & connections. 😎👍🔧🔩

[@saeedle2785]

DIY With Michael Borders 👍👍👍👍👍🙋

[@DIYwithMichaelBorders]

Saeed Le 😎👍

[@icansensemymothersdisappoi2954]

It worked! Thank you so much

[@DIYwithMichaelBorders]

@@icansensemymothersdisappoi2954 We appreciate you writing us, you are welcome. We are honored to help. 👍🧰

[@ATP360]

Ok so while following your steps to reset breaker, which wasn’t it, I took off the front control panel and I check the wires on the front control board and found a connector had snapper off. The group of wires that are connected in line with what looks like a quick connect but it’s not. It’s more like a plug, but the plug its solder into the circuit control board. That whole group snap off at the plugs. I could couldn’t see that they were because the wires are tucked back under the circuit board and it happened to move just enough for me to see a part of the connector and realized something was amiss.

[@DIYwithMichaelBorders]

Conrad Hotchkiss Thanks for watching & we hope it helped. After you plugged the connection point back in, did it return to normal operation? Keep us posted! Let us know if you have any questions. Us fellow DIY’ers need to stick together! Please subscribe to the channel and Ring your KZbin Bell 🛎 that would be awesome thanks again! 😎👍🔧🔩

[@argilesock8407]

Thank you,

[@kryspeel3700]

Could not believe something so simple could sort out my washing machine not switching on. Thank you so much. Krys

[@DIYwithMichaelBorders]

So happy to help. Thanks for watching. Us fellow DIY’ers need to stick together! 😎👍🔧🔩

[@tommaxwell429]

Sorry, I don't get it! What does flipping the breaker do that unplugging the washer in step 1 didn't do?

[@DIYwithMichaelBorders]

Thanks for watching. This allows the system computer to go into emergency mode which protects itself as the breaker reset procedure simulates a power surge or power outage.

[@connieloose]

Oh.. my Goodness. Thank you thank you thank you, I had flipped the breaker but did not leave it in the off position for long enough. I did it for 30 seconds and my washing machine has turned on again! I am so grateful I’m almost in tears.

[@DIYwithMichaelBorders]

Good morning & welcome to the DIY Raptor Club. That’s great to hear the video was helpful. Hopefully many stress free days ahead for you, hope all is well. Thanks again. 😎👍🔧🔩

[@anastasialang4671]

You, sir, are AWESOME! This worked and I’m soooo happy!

[@DIYwithMichaelBorders]

You are very welcome. So happy to help out our fellow DIY’ers. Hope all is well, enjoy your weekend. 😎👍🔧🔩

[@lindapigg5778]

My washing machine shows. 9C8...do you know what it means?

[@DIYwithMichaelBorders]

Good morning ☕️ any update? The 9c8 is related to a software issue. Here’s what we recommend. 1. Press an hold start button until error clears. 2. Press and hold Smart Control button for 3 seconds. 3. Press and hold temp button for 7 seconds. 4. Turn machine off and leave off for 5 minutes. 5. Turn machine back on and verify it has reconfigured. 🧰

[@boysapphire308]

Ok i changed the rubber boot or rubber seal on a Kenmore elite HE i took everything apart in first day the next day i put the new rubber seal on now when is time to turn on no power it was working fine before i took it apart i try everything but a tiny click is coming from the board when i plug it in any advice

[@DIYwithMichaelBorders]

Thanks for watching & welcome to the DIY Raptor Club. Any update? We recommend ensuring all electrical connection points both internal & external are properly secured. Performing a system reset will also be a good path to take. Please keep us posted. 😎👍🔧🔩

[@TinhaRolfsdotter]

Thank you so much!

[@DIYwithMichaelBorders]

You are welcome, thank you for this comment. We are honored to receive this. Enjoy your weekend. 😁👍

[@TinhaRolfsdotter]

@@DIYwithMichaelBorders and the same to you! You really saved me and my wallet with this. We have a huge holiday coming up next week so without you I wouldn't be able to wash clothes for 3 weeks. 🙏🏼🙏🏼🙏🏼 Many blessings to you. Now I only have to learn how to clean the European versions of AC. 😂😂😂

[@DIYwithMichaelBorders]

@@TinhaRolfsdotter Thank you, saving money is important. You will continue to benefit greatly by making your projects DIY! Enjoy upcoming holiday. 👍

[@leonardomendoza7280]

no step 3 video?

[@jeannettegonzales9518]

Thank you very much! Your tips helped me with my Kenmore washer. 😁

[@DIYwithMichaelBorders]

Thanks for watching & we appreciate you sharing this. 😎👍🔧🔩

[@N1eFrs]

Oh, wow, thank you! Switching the circuit breaker brought my washing machine back to life as well

[@DIYwithMichaelBorders]

Awesome. 😁👍 Great job making it a DIY project, definitely a rewarding experience and paves the way for a great start to the weekend. Let us know if you have any questions and hey if you’re into crypto trading, join our DIY ecosystem and help us grow an exclusive group of DIYers. toolboxtoken.com Reach out to us any time! 🧰

[@murdockbarakus9753]

Nothing worked for me. Two days ago everything was normal. Now I don't know what to do.

[@naaclegg-lamptey5233]

It worked. Thanks a million. You are a life saver 😅

[@DIYwithMichaelBorders]

You are very welcome, and a special thanks to YOU for sharing this. 😎👍

[@ronaldjharrell5628]

This just saved me hundreds of dollars. Was considering buying a new set of washer and dryer but decided to ask tube and Michael Borders site had all the answers. Everything was explained in an easy format. I am now a subscriber to this channel. Love it. Thanks again Michael.

[@DIYwithMichaelBorders]

Thanks for watching & welcome to the DIY Raptor Club. That’s great news and we really appreciate you taking the time to share this. We really enjoy reading comments like this Ronald. Us fellow DIY’er‘s need to stick together. Let us know if you have any questions along the way. Enjoy your night. 😎👍🔧🔩

[@KinggRaiderr]

Saved me from going to laundry mat today! Thank you

[@DIYwithMichaelBorders]

Thanks for watching & welcome to the DIY Raptor Club, that’s awesome. Happy to help. Enjoy your night. 😎👍🔧🔩

[@jordanslot4226]

I have tried steps one and two and it still isn’t working fully. I have an LG washer and when I click the power button it turns on but it will not let me select a cycle and cycle options. After about 30 seconds of being on it starts beeping very fast and counting down from 6 to 0, then saying end, and turning off itself. Any suggestions???

[@DIYwithMichaelBorders]

Thanks for watching & sharing your experience. What’s your update? Have you been able to figure out issue? Sounds like you have a faulty control board. Replacing board will hopefully return your machine back to normal operation. Keep us posted. Us fellow DIY’ers need to stick together! 😎👍🔧🔩

[@jordanslot4226]

@@DIYwithMichaelBorders we have tried many things and it still won’t work. I think it is the control board so we called someone to come and take a look at it

[@DIYwithMichaelBorders]

@@jordanslot4226 Thanks for the reply, keep us posted.

[@DIYwithMichaelBorders]

@@jordanslot4226 Also, if it helps...below is a link to our video showing replacement of board. kzbin.info/www/bejne/bnbHdneEiMp1ppY 😎👍🔧🔩

[@ayalibra]

I did steps 1 and 2..My mother gave me her used washer she had for 10yrs now. It was working fine until the movers brought it to my home. I believe something is loose or came out

[@DIYwithMichaelBorders]

Thanks for watching & that’s a bummer it is giving you troubles since the move. It’s very possible that something is loose or it was damaged during the move. Tough to say exactly what caused this, maybe unplugging unit & allowing it to sit unplugged for 30 minutes. This is another form of system reset.

[@ayalibra]

@@DIYwithMichaelBorders Once it arrived, the power never came on. It was a struggle to bring it up several stairs in my backyard. So I believe it's either damaged or something is loose. I will have a friend come look at. Thanks for the quick response 🙂

[@DIYwithMichaelBorders]

@@ayalibra You are very welcome, we appreciate you watching & sharing this. Looking forward to hearing back from you.

[@ayalibra]

@@DIYwithMichaelBorders You're quite welcome

[@DIYwithMichaelBorders]

@@ayalibra 😎👍

[@aliasiri6717]

Thank you so much bro you really saved me so God bless you

[@DIYwithMichaelBorders]

You are very welcome, thanks for watching. Hopefully many stress free days ahead for you Ali. 😎👍🔧🔩

[@michellevarona3192]

This is a lifesaver, thank you! I'm located far away from the city with no service technician who can come over to look at my washer which doesn't want to turn on. Thank you for this! Liked and subscribed 😊

[@saracruz9312]

Thanks this option #2 worked for my Maytag. 💯🥂👏👏👏

[@DIYwithMichaelBorders]

Sara Cruz Very cool & thanks for sharing Sara. Let us know if you have any questions. Us fellow DIY’ers need to stick together! 😎👍🔧🔩

[@Sami_The_Stallion]

Just worked for me. Thanks!!

[@deanwa8581]

I did the step number one test and it did light up with a flash as if I had turned on the power, but then it goes back off and when you plug it in it still doesn't come on? Any idea what would that possibly mean?

[@DIYwithMichaelBorders]

Thanks for watching & welcome to the DIY Raptor Club. Any error codes on screen? Try keeping it plugged in & trip circuit breaker off for 30 seconds, then back on. Keep us posted. 😎👍🔧🔩

[@choudhryattiqur-rehman8416]

Hi Michael, We have Samsung Ecobubble 7kg. Which isn't turning on. I saw you video and watched option number one two weeks ago. I did the same. The washing machine turned on. We were very happy and thankful to you. But after, I noticed that every time, we had to turn it on, we had to use the option one to turn it on. After few washing, the machine started to behave like stubborn horse. We had to apply option number one again and again. But now it isn't turning on at all. Please guide us to next step. Best Regards ATTIQ

[@DIYwithMichaelBorders]

Choudhry Attiq Ur-Rehman Thanks for the update. Sorry to hear about your troubles. Have you removed control panel & inspected internal wiring? Verify all wiring is properly secured & no signs of damage. If all looks good, your panel may have been in it’s early stages of failure & has now finally called it quits. A new control panel should solve your issue. A few places to find parts @ a friendly price. 1. RepairClinic.com 2. eBay 3. Amazon. Hope this helps. Keep us posted.

[@Telly234]

This tip helped me today. Thank you!

[@DIYwithMichaelBorders]

Telma ML Thanks for watching & we appreciate it. Glad it was helpful. 😎👍🔧🔩

[@rosalinaperalta9024]

Thanks Be To God ❤️❤️❤️

[@DIYwithMichaelBorders]

Thanks for watching. 😎👍

[@shankar9608]

Thank you It helped❤️

[@DIYwithMichaelBorders]

Good morning, you are very welcome. Thanks for watching. 😎👍🔧🔩

[@kalengkong]

it works!

[@DIYwithMichaelBorders]

Good morning, that’s great to hear. We are drinking our morning coffee answering any and all questions for the DIY community. Let us know if we can help. Hey also if you’re into crypto trading, join our newly launched DIY community ecosystem. Toolboxtoken.com We DIYers need to stick together! 🧰

[@SupermanJL]

This helpped me with my Maytag maxima x thought it shorted out due to a power outage cause a driver hit a power pole I gotta admit I didn't believe this was gonna work but to my surprise it did Thank you so much

[@DIYwithMichaelBorders]

Thanks for watching & welcome to the DIY Raptor Club. You are very welcome & that’s great to hear. Troubleshooting steps pay off. Enjoy your night. 😎👍🔧🔩

[@thomasproffitt4587]

ugh that's part 2

[@DIYwithMichaelBorders]

Thanks for watching, below is a link to additional troubleshooting steps. kzbin.info/www/bejne/navUeIV6h81sqdU 😎👍🔧🔩

[@willham8062]

You just saved me a bunch of money Mr. THANK YOU!!!

[@DIYwithMichaelBorders]

Awesome!!!!! You are very welcome & we appreciate you watching. Have a great day.

[@suesmith261]

Thank you all the way from Jerusalem! Solution #2 took care of the problem. Grateful for you 🙏

[@DIYwithMichaelBorders]

Good morning from the states, just waking up drinking our morning coffee & answering any & all questions from those who commented on our channel. It’s lunch time where you are at. We really appreciate you reaching out to us Sara, let us know if you have any questions. We DIYers need to stick together!!! Hope you have a great & stress free week. 😎👍

[@ericrodriguez2612]

i have a one year old whirlpool front loader is not turning on what would be the steps to trouble shooting it

[@DIYwithMichaelBorders]

Eric Rodriguez Thanks for watching Eric. What troubleshooting steps have you completed to this point? Keep us posted. Please subscribe to the channel and ring your KZbin bell 🔔 this will be helpful to us thanks again. 😎👍🔧🔩

[@tonyk7700]

why did tripping the break back over work, was it like a reset

[@DIYwithMichaelBorders]

tony kamps Thanks for watching tony, this allows the system to reset the control panel & hopefully get it out of the mode it’s possibly froze in. This may or may not work & I say that because if your actual Control Panel has failed, this reset troubleshooting step will not work. More videos coming soon on full Control Panel inspection & replacement. Please press the like button! Thanks again tony! 😎👍

[@tonyk7700]

MY KENMORE DRYER SOMETIMES ONLY WORKS WHEN I SLAM THE DRYER DOOR SHUT , PLUS THE DIAL OR TIMES DOES NOT TURN THE DRYER OFF ANYMORE. THX ALOT.

[@DIYwithMichaelBorders]

tony kamps That’s no fun! 😳 Do you have a Door Locking Mechanism? If so, this may be in the early stages of failing! Malfunctioning Door Locking Mechanism give the symptoms your mentioning! 😎👍🔧🔩

[@manjuv1646]

Hi Bro, LG Front load after plug in I hear tick sound but no lights on. Kindly advise?

[@DIYwithMichaelBorders]

Thanks for watching and let’s get this figured out. If you are hearing a clicking sound, try your best to locate the exact spot the clicking is coming from. This will usually be inside the panel or on your door. The door actually has a door lock switch/mechanism that activates when the cycle is started... in other words...locks the door so you cannot open it during the cycle. If this fails, a new door lock switch will hopefully get you back up and running. If you hear the door lock switch activating, then this will not be your issue and you need to focus on your control panel. Keep us posted. 😎👍🔧🔩

[@manjuv1646]

@@DIYwithMichaelBorders Yeah, it's inside the panel. Service person visited and he informed that issue with Pcb board & need to be replaced. Thanks a lot.!

[@DIYwithMichaelBorders]

@@manjuv1646 We really appreciate you taking the time to reach back out to us with this update. Has your panel already been replaced and you are back up and running?

[@swapnasunkara9832]

Thank you!!! Step 2 worked for my LG washer.

[@DIYwithMichaelBorders]

Awesome Awesome & that’s great to hear. We appreciate you sharing. Us fellow DIY’ers need to stick together! 😎👍🔧🔩

[@johnnyroxx8513]

Works do it

[@DIYwithMichaelBorders]

Thanks for watching, let us know if you have any questions. 😎👍🔧🔩

[@markrussell3428]

Hi Michael , HELP! I have a Samsung Front Load Washer (Model WF365BTBGSF 4.1 cu ft). I followed the steps in this video and the machine started back up but it only runs for about 5 minutes and shuts down. Initially the machine displayed an error code (AE). I followed your reset steps (Step 2 - removing power to the machine via the breaker) and the machine reset. It started back up and ran for the five minutes and shut down. The AE code no longer displays - the machine display simply goes blank and eventually powers down. The AE - fault code indicates a communication issue.of the washers main components. I opened the machine, inspected it (as per video 3) and decided to replace the main control panel (DC92-01527C) - RESULT: NO Change Machine still powers down after starting up, provided it is unplugged or the electrical panel breaker has been turned off (removing all power to the machine) for an extended period before turning it back on. You suggest removing all power for 30 seconds in your video, I left it a little longer. My sense is there is a capacitor somewhere that needs to be replaced. I saw two on the main board but my guess is they regulate power to the components on the PCB and there must be another regulating the motor.

[@DIYwithMichaelBorders]

Mark Russell Thanks for sharing Mark. Let’s get this figured out. Replacing your capacitors may definitely help. Prior to replacing any parts, inspect all wiring and wire connection points and verify no signs of stress... melted wires, bent wires, burned wires... Also verify all connection points are properly secured. Even the slightest loose connection point can lead to an electrical shortage which will definitely cause the communication fault (AE). While inspecting connection points, verify there are absolutely no signs of moisture or corrosion building up on points. As the years go on, most washers form rust in certain spots and our goal is to verify no rust has begun to call the connection points home. You may also want to check your actual outlet on the wall that the washer plugs into. Although it is uncommon, we just spoke to a fellow KZbin DIY’er & he figured out that the cause of his machine malfunctioning was a loose outlet.... after finding that, he quickly had it serviced because a loose outlet with that amount of amps present can be very dangerous. Let’s start there... keep the cash in your pocket for the time being. Let’s check off the free items first prior to moving forward with replacing parts. We will get this figured out together Mark. Please subscribe to the channel and ring your KZbin bell 🔔 this will be very helpful to us thanks again. 😎👍🔧🔩

[@markrussell3428]

@@DIYwithMichaelBorders Thanks very much for the suggestions. I went through the inspection process prior to replacing the main board. The machine is seven years old and looks like new. It is lightly used given we are a two person household. There is no rust or corrosion. I also confirmed the outlets are serviceable. I have scoured other sites looking for information concerning potential capacitor problems but found nothing. Not really sure what to do.

[@DIYwithMichaelBorders]

Mark Russell Thanks for the update Mark. Let’s go back to the AE code you got a few days back. This indicates a leak. By chance have you noticed any leaks under, near, or around your machine? Even the ever so tiniest leak can cause an interruption in the water pressure inside the machine that the control board and computer monitors...crazy we know...however we can’t rule it out...🤔 😎👍🔧🔩