DJI Mavic Mini - Remote not Connecting Part 2

[@gregtherock1725]

So after so research i found out the controller was the problem cause i connected multiple different phones including the iPhone 12 pro and samsung s20 and found out the controller had a broken USB hub cause i bought a new one and it worked fine on all the phones so you need to just buy new controller or contact dji or the seller

[@gregtherock1725]

PS: if your having the person in the videos problem there is like a 90% chance that it is the controller only

[@justinmcgee8516]

What the fuck my dji mini is only like a Max of 2hrs of flight time if that

[@nakinajay]

I can connect and fly my mini but the drone will not connect to unlock a authorization zone after I applied and was approved to have it unlocked. Can fly the drone and record video but will not connect when selecting unlock geo zone. Anyone have any help?

[@mrsean8995]

I’m having the same problem. I would not recommend anyone buy this.

[@nakinajay]

Turns out the controller serial number that I I put into the fly safe application didn’t match the controller serial number in the dji fly app. I added the right controller serial number in the fly safe page under device management I believe it was. Now it unlocks with no problem

[@dj9ry]

Thanks for the information in the comments! I had the same issue yesterday, called DJI support, was told to upload a video to KZbin and they’d take a look!!!!!! 😡 removal of the SD card seems to have fixed the issue ( for now!) kinda pathetic that DJI didn’t know to advise this 🤷‍♂️

[@tusiek3434]

Same problem yesterday 04.09.2020 I have done more than 50 flights so far and have no issues. I have not fly for few days and want to fly yesterday but have exactly same problem. I was able to connect controller to drone and even fly without app. Try parring prices few times won’t help. Looks like remote not connecting to phone (IPhone X) controller will charge so I thing pins are ok. HELP PLEASE

[@Bendc1970A1]

I've had similar problems and DJI asked me to send in my controller. I have not heard back yet. I know it would have been a lot more expensive but this is why the controller should just have a screen on it from the beginning instead of relying on 100 different phones.

[@asianadventure916californi2]

I was having a very hard time time I watch ur youtuble Ty bro got my new controller to work I did the same thing as u and finally remote controller turn on

[@jherandsoleil6335]

glad it worked! P.S. Make sure you don't fly with high winds LOL mistake I made early on in my drone life

[@largon2008]

taking out the SD card and reseting my phone did the trick guys. once you turn the remote and the drone on if it doesn't connect physically just hit pair on the phone it will give you that option. works 100%

[@remco8440]

largon 03 thx thx thx!!!

[@remco8440]

I did work!! Thank you!

[@392shiesty5]

Mine didn’t come with a SD card

[@TheiTempo]

When you say resetting your phone what do you mean exactly?

[@petefrederiksen6396]

Thanks!

[@meriellaabad7175]

Just go to your phone setting when you plug the controller. Select USB tethering and allow other device to control.

[@enagy55]

that worked thanks

[@geordi3gam3r97]

Did you find a solution? I am experiencing the same problem.

[@jahirmendoza3948]

Hello, maybe it will help you, the same thing happened to me and I did not understand why if I followed all the measures, I contacted dji support and with what they told me it did not solve anything, update firmware and connect the drone automatically and manually and luckily nothing It was not any connection issue between the remote and the drone, it was from the sd card, the format and the drone was back to normal. I hope it helps you.

[@wallyguardian4456]

This fixed this problem. When you are pairing (On the drone) press "short" to power and then press again to pair. And this is the most important , as the remote control is searching , press the power button on the drone and do not release until you hear "One" big beep. It will pair. in summary , 3 press on the drone power button. 1 short, 1 to pair and the last one is press until you hear a loud beep. only one beep . Hope this helps. I have 2 sets DJI Mavic mini and i am using only one cellphone.

[@binodonsebashikkha994]

I want help fron you. I face same problem

[@yossoofficial5856]

Patulong naman boss 🙏🙏🙏

[@seanh6179]

I was able to connect after trying everything ! Once in pairing mode (both devices) and there’s no connection, you need to hold the power button on both devices for a long (6+ seconds) and it will start beeping differently, then they were able to pair.

[@marmags5472]

you are my savior. thx for the tip (Malaybalay, Philippines)

[@seanh6179]

MarMags glad it helped! I tried so many other methods and nothing else ever worked, I was beginning to lose hope after reading so many reviews with the same problem

[@ttonp9848]

Thx bro

[@westcoastmusic1129]

Thank you so much! This worked for me too!

[@carlover9988]

What app do you use for android

[@igordembrovich6796]

there was the same problem. Try this algorithm: Download the dji assistant for mavic (but not just the dji assistant, it's not suitable). Turn on the drone and bring it to your computer, update the latest firmware, or just refresh what you have. Do the same with the remote control. then connect via dji fly and enable the linking function. MY MINI CAME TO LIVE!

[@joevogle]

Thank you Igor! The steps you outlined worked perfectly!! Fly safe!!!! Well,,, it worked great once, I’m still having the same issue. I’m going to attempt it again and see what happens.

[@racilaloreta8859]

I update the drone but the controller wont show in the assistant

[@TruBluOffroad]

Yeah good luck to all. DJI are useless at solving issues. I spent hours online with them. They don't know anything. Just read from scripts. And there's nothing to fix our connection issues. Just pathetic lines like telling us to re-install and to install from their website, and that our phones aren't on the recommended phone list yet. They're pathetic. I have tried all different phone settings and nothing works. It's like one day the phone will connect to the rc and the next day it won't. I even had it flying all afternoon on and off and then suddenly during one flight the rc and phone disconnected and wouldn't re-connect. Rc won't connect to my pc either at times. I believe it's the USB board in the rc. I'll see if I can get hold of another rc and see if I have any joy with that. The problem that the rc charges our phones while it's connected is a pathetic issue too. DJI should have sorted this. It's more important the rc stays charged than our phones, which generally have much longer lasting batteries than the rc. The fact that a company that has such great products but has stupid oversights like these issues is absolutely pathetic!!

[@RenjingMomin]

My drone is also like this problem, how can solve this problem?

[@JayeshUllatil]

Remove the SD card, copy its contents to a phone or Laptop, use the adaptor which comes along with and put it in any camera and format the card. It will work again.

[@milossundic7830]

Thanks. This works for me. Not good formated sd card was made problem with the connection.

[@crazychemist1]

Thank you very much! It worked! I also had to update the firmware, but the pairing was solved with the formatting (actually there was kind of "system file" in the SD card). It's weird that we had to find the solution in a comment on a video on youtube and not somethin "official". Again, thanks a lot!

[@stevenshackelford1937]

Wow... lots of what ifs, maybe this or maybe that? I was glad to see this video, It looks like it could have been me. Soooo frustrating! Is it real or is it Memorx ---> is it the phone, the drone, the app, the cable, the ...??? OMG!!! Tried most everything mentioned here - great bunch of suggestions. Have sent off for a iphone 7, to replace my LG G6 (Thank goodness for Amazon - otherwise...?) If I cannot connect with the iphone, then what. I will cross that bridge when I get to it, or??. Thanks again for everyone's input here & especially to wonderfully done video. Good luck everyone... looks like we need it, no thanks to DJI !!!!

[@jherandsoleil6335]

Can your remote connect to the drone without the phone ? You have the ability to connect the drone and remote and control it without the need of the phone. If it can’t do that, then it’s more of a control to drone defect rather than phone to remote

[@stevenshackelford1937]

@@jherandsoleil6335 Thanks for the reply... short answer is no, but i did try. Waiting for a iphone 7 on Tues and see what happens? Hope I have better luck with it as opposed to the LG G6... which is on the good DJI list...hmmm?? I see ur point though... lol took me a minute. Am going to research that kind of connection further -Thanks

[@stevenshackelford1937]

@@jherandsoleil6335 I am getting the GREEN - Blinking Slowly...on back of drone which tells me it is in P Mode with GPS. I guess this means my Transmitter (RC) is communicating with Drone and NO PHONE (mobile device) is hooked on. This is according to aircraft status indicator states from mavic mini manual. But... still cannot start props? Have not registered with DJI??? i guess??

[@jherandsoleil6335]

Steven Shackelford try moving the joysticks both inward together \ / or was it /\ (thumbs towards the bottom of the rc)

[@stevenshackelford1937]

@@jherandsoleil6335 From what little I have learned on you tube... i believe im just inside a ?? a "restricted area" ?? So.... i may be locked out of starting the props, but cannot be sure without seeing needed info on a phone? Without a phone to see that I have enough satellite connections, a strong wifi...etc. I guess with the updated firmware, I could unlock this feature...but, with no phone info on all these things... im flying ( not flying or even starting the props)??? lol

[@devdevdev2426]

You Plugged the adapter into the controller the wrong way and that broke the pins. I had the same thought that it should connect even without the phone but for some reason it needs the phone to work. Did you get it from best buy?

[@WetterringVorarlberg]

Dev Dev Dev2 i have the same problem - stupid usb mini port! It really doesnt look like it is broken. When i try to load the controller with usb mini, it doesnt load eather

[@philkyle8919]

Select USB tethering and allow other device to control when i go to my settings its says no devices connected got to be the cable right ?

[@schonbuchgams]

Nice Video Thank You 👍 and a New Abonnent, grüße Michael

[@ramankapoor9208]

I just bought my dji mavic mini today. And i am having the same issue. This is so frustrating that you cant use something after spending money. I updated my iPhone X's software, updated the software on the mavic and the controller. But still facing the issue.

[@benzandrews1392]

did you get it to work?

[@ramankapoor9208]

benz Andrews no it’s still not working.. My RC is not connecting to my phone and also without connecting to the phone, I’m able to fly the drone(but the camera not working as the phone is not connected)

[@seanh6179]

@@ramankapoor9208 Did you ever get it to work?

[@ramankapoor9208]

Sean Quandra no. I had to return it!

[@seanh6179]

Raman Kapoor after trying literally all methods I could find online the only one that worked was putting both devices into regular pairing mode, then holding power buttons on both devices for a long time, the beeping pattern changed and I was able to connect on my phone

[@diaahleihil8393]

Fixed! I had the same problem, I restarted my phone, connected again to the app (DJI fly) and suddenly the app had an update and then it connected well to the dorone. enjoy.

[@reeze7564]

thank you for info you helped me

[@diaahleihil8393]

@@reeze7564 enjoy your flying :)

[@seanh6179]

Thank you for the info. I will try doing this soon once it's done charging

[@raipereira3502]

I had the same problem, in my case it was the charger port of my phone (feather and dirt). I cleaned it with a toothpick and it worked following the same procedure as shown on video

[@horvathzoltan5994]

I fixed! My phone when you conected the RC cable thougt are charge mode. I need to choose data transfer mode!

[@frafaso357]

@@horvathzoltan5994 how did u changed that

[@edale65]

The problem is solved by simply removing the memory card, it will conect and show “memory card error”. Replace the card with a different one.

[@agpcod]

Island Driving thanks

[@ow741]

THANK YOU

[@edale65]

Anytime!

[@DaddyNesReviews]

Thank you sooo much!!!! Omfg I was having a heart attack yesterday because of this problem

[@simonghantous8034]

It's not working with me.

[@puffandpasstome6109]

I bought my drone 3 days ago and only flew it 1 time for 10 minutes m. Not I cannot get it to connect

[@metalcikiz2779]

Hello, I have a question. I recieved 3 Defective Mavic mini’s in a row. The first one only charged the battery of the remote for the half(2dots) even after one day charging. The second one had loose screws on the propellers and defective gimbal button on the remote and the third one did not connect to my mobile device (rc not connected error) Now I got the 4th replacement still sealed and brand new. I am scared to open it. Is it my bad luck or are these things worthless. I am thinking getting a refund, but love the drone idea badly. Thanx in advance!

[@pusongbahaghari5896]

How's the 4th device?did u connect the drone and remote controller with no problem?if it doesnt connect,remove 1st the SD card.insert it after the aircraft and remote is connected already.dji mini is worth it

[@metalcikiz2779]

Lagdaan Jezel I tried exactly what you said. The 4th device lost connection with rc and aircraft in the air. Even with different phones sd cards with and without sd cards. I got my money back.(BTW I got 7 ones in total)

[@pusongbahaghari5896]

@@metalcikiz2779 woah that's a lot😳 sorry to hear that.did you just buy another drone?different brand?its relaxing to watch aerial view on your area

[@alvucetic1428]

Yep, same problem. After looking through the comments here I tried the easiest option. I removed the SD card and it connected automatically - no pairing required. I’m getting a new card tomorrow. I do remember last time I used it the SD was full, so I turned it off and never went back for another flight until today and I had pairing issues until I removed SD card. Hope DJI fix this software glitch.

[@Swwa89]

I'm currently having the same issue with my mini 2 se the rc wont connect to aircraft its frustrating the hell out of me!!

[@dogdrone5186]

Mine works at my house but not at the parking lot across the street. I think it has to do with satellite connection?

[@matiasvarela9109]

Do you have any update on this?

[@dogdrone5186]

@@matiasvarela9109 Yes, I put my phone in airplane mode while flying now. It seems to do the trick.

[@matiasvarela9109]

@@dogdrone5186 thank you man

[@CGvideoinc]

Just bought this $500 toy yesterday and having the same problem. About the pack it up and take it back . The only thing from China that has lasted very long is the Coronavirus... I should have known better

[@mr.nimbus7722]

Yup, i just exchanged mine and its the same shit, im getting my money back

[@metalcikiz2779]

Rhys Syhr Hello, I have a question. I recieved 3 Defective Mavic mini’s in a row. The first one only charged the battery of the remote for the half(2dots) even after one day charging. The second one had loose screws on the propellers and defective gimbal button on the remote and the third one did not connect to my mobile device (rc not connected error) Now I got the 4th replacement still sealed and brand new. I am scared to open it. Is it my bad luck or are these things worthless. I am thinking getting a refund, but love the drone idea badly. Thanx in advance!

[@joevogle]

My DJI FLY app only shows the manual mode in the “transmission” tab! Any ideas what’s up with that?? I’ve deleted the app numerous times and reinstalled with the same results!

[@Daddywubby]

i have the same issue and my drone doesn’t want to connect idk how to fix it but it’s getting frustrating

[@glenesis425]

I'm having this same problem, yet the controller charges my phone.

[@lourivalcastro1621]

consegui resolve?

[@sankalpreddy4010]

same issue for me on the mini 2 that was sent back to me as part of a replacement/repaid service. As I had sent both the drone and the controller. you would think they would check this before sending out a drone that doesnt connect to the controller...smh

[@MrTook90]

did you try to update your phone software?!

[@michaeltrees6872]

Maddening. Having the same issue. It's dead.UGH

[@IndirMerdanovic]

Hi people, I have a problem with the Mini. My Mavic Mini worked fine with the Samsung A70, but now I couldn't connect it. It says Rc not connected to mobile device. I thought it was the cable problem, but no, on the other phone A40 it's working normaly. Tried other memory cards, reseting phone to factory, updated the mini and remote with the assistant, and still no luck. So anyone got a solution for this?

[@JohnSmith-sq7cv]

There are multiple reasons the drone will not connect. However, I had this problem, could not figure it out. Sometimes it would connect, sometimes it would not. What was it? It was the controller plug in on my iPhone 7+. My phone case was keeping the plug from sitting flush against the body of my phone. I took a razor blade and cut away the plastic on my phone case that was keeping the plug from completely entering the charging port on my iPhone and sitting flush. Never had the problem again. Hope this helps someone out there. I also believe this easily overlooked issue could be cause for the majority of connection loses while inflight. Good luck. Cheers.

[@elifarikan2119]

It was indeed 😄 Thank you for the tip!

[@ouss9060]

Guys , I revive the subject a little! I have exactly the same problem, I tried everything - FYI, I never put an SD card - I contacted the support and they asked me to send the radio remote control and the cables? do you have any info?

[@jakevlogs85]

Do you guys experienced remote controller always turned off?

[@jherandsoleil6335]

I spoke with DJI and they asked to post a video so they could see. I honestly believe it’s a faulty unit :(

[@Raphaelmills]

Jher and Soleil I’m having this same issue omg like how com y’all put faulty stuff on the market like don’t they test them out before they reach on the shelfs

[@WetterringVorarlberg]

Same problem with mine!!!!

[@jherandsoleil6335]

@Mirko Sild if a different phone or sd card doesn't fix it, then its the unit :(

[@mr.nimbus7722]

I got my 2nd one! And its the same shit! I returned the first one. Im done! Ima get my money back

[@NateDawg9191]

Thank you

[@pedrorojas3833]

I wus playing the mini mavic on my samsung s10 everything goes very good until i stop playing for a while then i try to connect the remote cable to the phone and i now i have problems to re connect the damn remote cable

[@SamiFilmmaking]

Did you used any external app like litchi to fly the drone? I recently started facing this issue And i have no idea how to fix it Any update from your end which can help me? Thanks

[@jherandsoleil6335]

I never used it :( What have you tried ?

[@SamiFilmmaking]

@@jherandsoleil6335 i was using Litchi app only, Anyways its been 2 week that my drone is having issue I am not at all able to connect to controller just like you Took my drone to local drone repair shop just to find out issue So they were also not very sure and told me might be the drone motherboard is damaged, but everything looks fine if we actually open it So still i am not able to find out the issue. God knows what happended 🥺

[@motocykhel8476]

same problem but already solved press and hold the remote... press and hold the aircraft then hold again the button of aircraft...

[@AnwaarsTarot]

Can you be a little more clear with this advice?

[@pusongbahaghari5896]

Any possible solution?i cant still connect the mavic mini to the controller

[@fuentesriosalfredosebastia61]

me too, did u find something???

[@pusongbahaghari5896]

@@fuentesriosalfredosebastia61 connect first the drone to the controller before inserting the memory card.

[@doncarlsdare2454]

Hi, my dji mini remote controller stull not connected after follow your guide. is there other way to do it? Thanks

[@jherandsoleil6335]

Which method specifically did you try?

[@jetreels4428]

I had this exact issue for the Mini 2, was on a live chat for hours with DJI. Having to return it and get a replacement. I tried taking the SD card out and it still didn’t work.

[@DRader150]

Look at Sean H’s comment a few farther down, this method after trying many others posted in here with no results ended up working for me!

[@Miguelon-n7o]

Muchas gracias !! Saludos @elpezdronero

[@MartellXO1000]

I also got such problem after only one successful flight. When I switch on Mavic Mini, it play normal melody, after that - long green and long red lights in sequence. There was no blinking yellow light for waiting remote control. I removed SD card (tested it in my Mac - it works), but no success without card. I inserted it back - same result. I try all available pairing methods - without result. I was so upset :( And when I replaced SD card with another one, everything start to work immediately! It works now even without SD card. It looks like something stuck in the Mini's SW with the first card. Thanks to all of you for this idea! P.S. After this happy end I start to think what was the reason of this fault? And finally I'm sure: I forgot to stop video recording in Mavic Mini before to switch it off in the last time. So, probably this is the reason of stuck SW.

[@motonice2762]

your comment just fixed my drone. changed the sim card and everything is back to normal....

[@imdone5331]

This are the things that u need to check: -make sure that your phone and DJI fly app is up to date; to ensure that everything is calibrated -make sure that your chord is still in good condition; try to blow the ends to remove the dust (you might wanna do it on your phone's port as well ) -and lastly heres the tricky part don't put unessesary file in the memory card because the aircarf will be having a hard time reading it... causing its system to crash

[@Antony34532]

Thanks for this - had the same issue and my phone port was faulty. Fixed now thanks for posting this.

[@omar_jr_m54]

Theo Moule how did you fix it?

[@glenesis425]

That's so lame of DJI. Thanks for the advice. I will try it.

[@michaelin4lunch]

I reinstalled my DJI Fly App & it appeared to resolve the issue but I agree with you; ensure the cable connection is in good condition & firmly connected with clean connection ports as this will also cause this issue.

[@kurtis_mcewan]

Hi I need help my friend moved away the other day and gave me his drone I got a new cord to control to connect to my iPhone 13 pro max the phones all updated and all but my mates drone he gave me keeps saying failed I have never flew it and would love to take it for a fly using my phone I’m new to this drone stuff can anyone help me connect it to my iPhone 13 pro max so I can watch it on the screen it works when I push the control buttons outward it turns on and can fly but won’t connect to my iPhone is this a control situation where I need a new control or something else?

[@geraldpaiste1412]

Hello sir my mavic mini its same to you how did you fix that sir thank you.

[@jakubburket1261]

I fixed it! In the usb port settings.

[@jherandsoleil6335]

Jakub Burket what setting ?

[@jakubburket1261]

@@jherandsoleil6335 settings -> development options (at the very bottom) -> tuning -> tuning USB

[@DXC673]

@@jakubburket1261 where is this part of the settings menu, I don't have it on the DJI fly app??

[@jakubburket1261]

@@DXC673 Its not in the DJI application, its in the phone settings.

[@zeyadabdullafaeq3555]

Can u please describe how did u fix it in details??

[@joevogle]

I sent mine into DJI repair. The say they replaced the motherboard in the aircraft and remote but when I got it back, the same issue was happening!!!!! ARRGG!!! Just sent it in for a second time!!!!!

[@seanh6179]

That's quite unacceptable. Now you have a refurbished product that you paid full price for, and you're wasting time within the legal warranty period for it to be fixed... I would have sent it back for a replacement. They should give you a hefty discount since it's now a refurb and you've never used it before.

[@Hungd13]

Make sure when your phone is plugged in that it says to transfair files not charge or photos

[@jakecressey4612]

Mr Al Vlogs my I phone x come up as charging and is not connecting to the screen but my misses iPhone X works fine do you know he to fix it ? 👍

[@dailytricks2294]

Hi... i had problem like this... ...aaaand.... press power buttons (of dron and controller) in same time and keep it that about 7 seconds.... aaand..that is it 🤗... after 7 hours searching and reading about problem 🙈🤯 🥳🥳🥳🥳

[@chhabutaiwankhede6493]

Will you please explain me how you do it, I am also having same issues

[@rduran1974]

Go to the developer options and turn on authorize wireless and show all ANRs. Then go to USB configuration and change that to RNDIS (USB ETHERNET). That's what worked for me. Had the exact issue. I know every phone different so look up how to get into your developer options and just do trail and error to see what works. Hope this helps for someone.

[@ipw67]

I have same issue. Any suggestions

[@vags743]

Can anyone help was I got the same problem I’m about to return this amazing toy at Best Buy 🗣🗣🗣🗣🗣🗣🗣🗣please help me

[@jherandsoleil6335]

vags did you try the whole sd card methods?

[@adambenigno5442]

POS! Me too!!!

[@snapdrummer1]

Did u solve it...mine the same as yours..

[@MrGojack]

same problem I m very frustrated

[@guillermolinang]

i have the same problem , actually I've tried everything and still haven't succeeded.

[@seanh6179]

Same here, I`m seriously not sure what to do next

[@matthewgartell6380]

@@seanh6179 did you sort it mate? I'm having this issue now

[@jrspeakz4982]

just received my mini 3 days ago and I’m having the same issue with my iPhone XR. My phone has the latest update. I called DJI and was troubleshooting for over 2 hours. Finally sent it back today. I’m nervous because I’ve seen several other people return theirs for a new one but has the same issue. I don’t want to dish out the extra cash for a mavic air 2 but I may if I continue having this issue.

[@jahirmendoza3948]

Hello, maybe it will help you, the same thing happened to me and I did not understand why if I followed all the measures, I contacted dji support and with what they told me it did not solve anything, update firmware and connect the drone automatically and manually and luckily nothing It was not any connection issue between the remote and the drone, it was from the sd card, the format and the drone was back to normal. I hope it helps you.

[@chhabutaiwankhede6493]

How you format your drone

[@jahirmendoza3948]

@@chhabutaiwankhede6493 in reality you only have to format the sd memory because formatting the drone does not help almost anything

[@chhabutaiwankhede6493]

I am not using any sd card

[@jahirmendoza3948]

@@chhabutaiwankhede6493 you should use it and confirm that it is not because of the topic that I mentioned

[@carlospeinadobarrero3523]

I HAVE THE SAME PROBLEM!!! I bought my drone 1 month ago and have not yet been able to fly it with my mobile. However, I have connected it to the tablet that I have and if it works. I am in contact with dji and they tell me that they have to solve it in a workshop. It is very strange everything. Someone to help me?

[@foamaxmore]

sometimes u have to format the SD card so it recognizes it...

[@johnwalters878]

Same problem here, brand new out of the box (referb from dji) Big mistake, punted it in the trash.

[@Fjcc1971]

to link : 1st Press and hold about 5 seconds on/off button in the RC , it ll start to beeping , 2nd The same in the aircraft , when linked you ll hear 2 beeps in each Module , RC and aircraft Let me know if you solved it

[@jherandsoleil6335]

Frank Capablanca that’s what I was doing there in the video. When it connects it goes back to red and yellow :(

[@masongt6546]

You just saved my life 🤯🤯💯

[@ramblerfray7004]

I can’t do anything with it. I got it today and charged everything, then went into the app to connect, and the rc cable did absolutely nothing. The app doesent even know the drone exists so I can’t even mess with the settings or anything. The sd card doesent seem to have a problem and the drone and controller connect fine, because even with no mobile connection I can move the gimbal with the controller, but I can’t even fly this thing at all because my phone(iPhone XR) just will not talk to the drone. No error or acknowledgement even pops up

[@dmrlegit5779]

Rambler Fray I had the exact same issue today. You need to upgrade the firmware of the aircraft and Remote controller both respectively to the latest version with DJI Assistant 2. You need to connect them to the computer for that since it’s unable to connect the aircraft to RC and upgrading wirelessly. And format your SD using a computer also. Mine start working after these steps.

[@sir-george3530]

@@dmrlegit5779 how do I do that on PC sorry I know silly quiestion

[@dmrlegit5779]

@@sir-george3530 via DJI Assistant 2 app on your PC, you can find the download .. just google it

[@jefffickenworth1795]

32bit phones will not work. it has to be 64bit. I'm having problems too. my gfs phone works. :(

[@sobrevivencialismogmd7281]

Tira o cartão de memória depois de lugar o controle e o drone, recoloca o cartão. No meu funcionou

[@rishabhsharma2794]

Is it solved? Having the same problem in samsuns s10e. Iphone 11 and samsung s8 works fine. Pls help

[@jherandsoleil6335]

Is your remote able to connect to the drone without the phone connected? I had to send mines back for a new unit..

[@rishabhsharma2794]

@@jherandsoleil6335 I tried to connect the remote with iphone 11 and samsung s8, it works fine, drone flys. But when i connect to my s10e, it says RC not connected to mobile device

[@jherandsoleil6335]

Rishabh Sharma sounds like it could be a phone incompatibility problem :\ there have been issues with Samsung and the latest firmware model. I know this KZbinr has mentioned it ! kzbin.info/www/bejne/nqOrZop7Ysagprs

[@rishabhsharma2794]

@@jherandsoleil6335 i hope it gets fixed soon. Thank you for your help.

[@gimpman1357]

Took out sd card and it worked.

[@OrangeOnlineTV]

i have same problem plz help me

[@kalonmeekins2160]

Mine is doing this straight out the box

[@jherandsoleil6335]

Kalon Meekins read through the comments and try all the different things others tried! A lot of things like different phone, changing a setting; or a new SD card

[@Anim8tedreality]

Mind too

[@nashibtamang5856]

We should all report to dji support for this problem, I am also facing the same problem.may be its better to stop using dji mavic mini

[@jherandsoleil6335]

Did you ever get the drone to work before the issue started? Or was it out of box error?

[@nashibtamang5856]

Jher and Soleil it was out of box error first but the retailer there assist me to connect .now I have the same problem again.So I think mavic mini problem is global ,most of us are having the same problem .

[@fuentesriosalfredosebastia61]

@@nashibtamang5856 same

[@Dean5939]

Last week i got the same problem..still trying to find the source of problem

[@darkfitmc1754]

hint : controller

[@jarosawklucznik141]

I had all the problems described in the comments, just buy a new cable and everything works - 4 eur.

[@kamakazitv574]

I got a mini 2 doesn't connect to my remote controller using my Samsung note 10plus went buy a new cord and still doesn't work.

[@laurenceklunder]

I have the same problem: 1 PUT the SD card OUT THE DRONE! 2 Wait! 3 It works again! ( if not ) then press and press again and put drone out. 4 ( if this doesnt work ) Delete All Files from your SD card ! ! ! Then Put it back in ! 5 IF THIS DIDNT WORK! Then you have 2 update your Drone! 6 Happy Flights! SD card input was stuck or something... wierd shit. i didnt do anything with it and it was like RC dont connecting with the Drone.... strange shit. hope you do this. ( delete SD card on your PC or something ) and put it back in.... like the drone doenst like big SD cards ? ) HAPPY FLIGHTS! and Check my channel ;) MAVIC MINI Drone movies coming up!

[@laurenceklunder]

BTW ( DONT DELETE OFC YOUR FILES ( put them on the PC first ;) ) THEN DELETE SD card!

[@Antony34532]

Hi I had the same issue but turns out my phone port did not work. Makes sense as my USB c headphones would not work either. Switched to another phone and it worked

[@pisethyan4087]

The owner of the video ; did u find any solution ?

[@ko1serc597]

Hey, what is the name of the ap you are using

[@alimasalmah]

I have this problem too

[@jherandsoleil6335]

Ali Soos what phone are you using?

[@alimasalmah]

Jher and Soleil I try more than 3 phone 🙃

[@jherandsoleil6335]

Ali Soos yeah I had to return mine to bestbuy, but now the unit is working. I'm sorry to hear that! Can yiu return it?

[@aztecjoe29]

If the battery is too low it will not connect

[@Devil6CR]

I have the same problem with the mini 2.

[@luisalbertomtz9071]

So is the mavic mini confirmed trash? I've tried everything I could find on the internet, updated the remote and drone with a PC: while updating remote rebooted by itself, DJI assistant for mavic stopped detecting the controller afterwards and never completed the process. PC won't detect the remote anymore. It connects to phone (Pixel 3a [Officialy supported Huawei phone wont even bother]) and I'm even able to see the drone camera, but controller will always disconnect from device after 30 seconds or so. DON'T BUY THIS DRONE.

[@jherandsoleil6335]

The item in itself in its entirety is a good product. Even more so, the newer updated mavic mini with 4K. It’s unfortunate when we have defective products, but we have to judge the item itself when its working. The issues I had were unfortunate and a HASSLE to get resolved. BUT when they replaced the drone, it took amazing shots, the size for travel is so convenient, and the range was enough for what I do.

[@ibrahimaltntas545]

Usb connection between phone and controller Remote connected?

[@Fjcc1971]

maybe this was the prob

[@Fjcc1971]

Or Actually is ... yet

[@jherandsoleil6335]

Yeah it’s connected lol.

[@jherandsoleil6335]

The remote should be able to connect by itself to the drone without the phone though

[@Fjcc1971]

@@jherandsoleil6335 goood !! what was the fail ?

[@jeromachistador1105]

Même problème. Tout fonctionnait très bien avec mon iPhone XR, j’ai fait plusieurs vols près de chez moi pour m’entraîner. Puis je suis en weekend à plusieurs centaines de kilomètres, et lá plus rien ne fonctionne. J’essaie tous les modes d’appairage... rien.. une fois rentré chez moi tout fonctionne. Bizarre!!! Et puis je repars dans une autre ville pour faire quelques vidéo et cela ne fonctionne plus. Puis je reviens chez moi et ça fonctionne à nouveau. Bref inutile si je dois rester chez moi ...

[@jeromachistador1105]

Finalement j’ai contacté le sav qui m’a dit de renvoyer le drone. Mais dans une ultime tentative j’ai désinstallé l’app DJIfly puis je l’ai à nouveau installée. Le problème semble avoir disparu ... affaire à suivre.

[@Safey07]

Connect it with a computer and download the new software it worked for me

[@natanyofsho]

I will try that

[@mr.nimbus7722]

Omfg i bought mine in best buy and its not pairing! I returned it and exchanged, its still the same! Wtf? I did everything including updating AC and RC through dji assistant 2! Anyone got the same problem?

[@tonigeorge4270]

I'm having the issue

[@mr.nimbus7722]

Toni George yo, i returned my drone 2 times. I exchanged it. And for the 3rd time it worked. Apparently theres a lot of them that are defective

[@tonigeorge4270]

@@mr.nimbus7722 we dont have an authorized dji service centre in India. Now I have to give it to a repair person to fix it.😓 the one and only service centre is 2500kms away from my location!!! How's your mini doing now?

[@mr.nimbus7722]

Toni George man that sucks. I bought mine at a store so i just returned it there and got it replaced. This drone is awesome man, i have a lot of awesome footage and this is easy to fly.

[@IllusionDezign]

I bought mine last week. The following day I charged it and tested it. Everything was working fine. Yesterday I got the same error as this. I can't get mine to connect. Its very annoying. I'm about to return it to Costco, but I'm very disappointed. :-( I guess its a pretty cheap product.

[@jherandsoleil6335]

Did you try different phone? The drone when it works is a great device! I know it’s a bother if you need to replace it in the end, but the drone itself is a good entry drone

[@IllusionDezign]

@@jherandsoleil6335 Yes when it works its great, but it doesn't work. Did you get yours to pair up and if so how?

[@jherandsoleil6335]

@@IllusionDezign I had mine replaced :/

[@IllusionDezign]

@@jherandsoleil6335 Looks like I may have to take mine back too. But it seems like its an issue with DJI and not even they know how to fix it. I'm afraid it will happen again on the replacement drone.

[@MyTheST]

Actually i got the same problem... anyone help me please i dont know how to do

[@mccreationvideoweb2243]

J'ai simplement éteint et rallumé mon iphone et le contact c'est rétablie !

[@maykelbermudez5502]

Can you please explained to me the point of this video

[@jherandsoleil6335]

My comment stated DJI asked for a video of the issue. This was during the first week of its release and other people just caught wind of the video since they had the same issues

[@mariesvilmy5680]

I bought a new data cable and it can connect again now XD so maybe my mavic mini only got bad data cable for the controller to phone

[@KimDiazStudio]

Where did you buy the cable?

[@mariesvilmy5680]

@@KimDiazStudio online shop. but the cable is longer than the original.

[@philip9015]

I have the same problem. Sometimes reloading the DJI app helps. On occasion, the USB default will not work. On the occasion it did work, I went in to app settings and under default settings it said, allowed some default setting. That's when it worked. It is a pain in the butt. It's like a crap shoot what days it's gonna work. I've gotten 8 flights out of it since November. All other days were dealing with DJI and figuring it out on my own. It took 6 attempts to get it to connect today. It is the USB connection. Oh, by the way. Anyone get a power overload message and a strange sound while lifting up? It's happening and being reported on the help site. When she flys, she is sweet. When she has issues, it's an embarrasment. Nuff said....

[@robsilv148]

I had the same problem, I unplugged cable from phone to controller then re plugged back in and fixed the problem

[@lewapkurm]

Nowe the plug cable

[@moh_bagusov2]

I have same like this, but I dont know how to repair it😭😭

[@yahn6973]

Udah bisa belum bang? gw juga sama

[@moh_bagusov2]

@@yahn6973 udah bang, klo susah kudu ke tukang servis, soalnya itu ntar kaya minta log in gitu bang

[@yahn6973]

@@moh_bagusov2 itu problem di kabel adapternya atau apa yah

[@moh_bagusov2]

@@yahn6973 hmm kurang tau bang, klo hp nya masih konek ke pc masih aman, saya waktu itu ngga masalah sm koneksi

[@yahn6973]

@@moh_bagusov2 mavic mini jg?

[@lewapkurm]

*move

[@bangnguyen1]

Buy new RC cable

[@muzamilasif3593]

I also have dji mavic mini. Sometimes my drone takes a problem. Problem is that sometime my battery level is up to 40 percent or above. It shows ( Charging battery required ) . I am so worried about this problem.

[@davidjohnston331]

Just took mine back for this issue got a refund