Do In Parallel can be a LIFE SAVER for ServiceNow Flows

ServiceNow Flow Designer's DO IN PARALLEL flow logic can really help you out when you have multiple conditional tasks. This is how you use the do in parallel on flow designer.
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[@robertthedukefedoruk5607]

This video might not make much sense unless you understand the WAIT parameter on Create Task flow acitons. Here's an explainer: kzbin.info/www/bejne/i4HCaIl4Ysdge8k

[@kwood1112]

Great video - short, informative, and straight to the good stuff. Love the sound effects too! They add a welcome bit of fun.

[@marcinkroszel3533]

Great video. We use the same mechanism in HR Onboarding automation process where we need to check 4 conditions at the same time. We check when an employee was hired and based on that information we will send different tasks/emails. So far it works :)

[@robertthedukefedoruk5607]

There's few higher compliments than "it works"

[@2PaweL]

+1

[@nealcastro756]

Or you can uncheck the Wait checkbox for the 1st action, then check the Wait checkbox for the 2nd action. Does that have the same result?

[@robertthedukefedoruk5607]

in this case yes, in more complicated cases, its just faster and easier and better presented in a parallel

[@nealcastro756]

@@robertthedukefedoruk5607 yep, got it. Thanks!

[@robertthedukefedoruk5607]

I gave this some more thought. If you uncheck wait on 1st task, and check wait on the 2nd task, the parent Incident closes *as soon as* the conditional task closes, regardless of the state of the 1st task. So it won't work the way we want. Both tasks have to close if both tasks are created.

[@nealcastro756]

@@robertthedukefedoruk5607 interesting but nice to know the difference. Thanks Robert!