Doc Harley Talks: With Kevin Baxter on the Harley-Davidson FTC Ruling Part 1

[@mikebarron5805]

One of the most informative & thought provoking series of videos I've watched. I hope you two continue this collaboration together.

[@richardlennards7823]

I have learnt more about how my warranty on my bike works from you guys than from my dealer please keep it up the information you gave is priceless. Thanks

[@tomqueisser7706]

Thank you…..Thank you……Thank you!!!!!! Your video is informative and explained in simple terms that I believe we all can understand. Please send the video to Harley Davidson and ask them to include it in the Sales and Service training schools. With this information it should help eliminate future arguments and claims. I think we can all agree the most frustrating statement is “it’s not covered under warranty”.

[@LowCountryHarleyDavidson]

Thank you Tom for your positive comment…..Doc

[@qf4phlyer]

Doc & Kevin, thank you for collaborating, and giving us a look into the dealer and Independent shops. Very enjoyable and great information. Happy Thanksgiving to you both.

[@LowCountryHarleyDavidson]

Thanks Matt….Doc

[@twowheelboomer]

Two of the best people on KZbin.

[@genebulford8636]

That was a good one Doc, hope customers get that message an understand, seems pretty easy to me, have a good day guys

[@LowCountryHarleyDavidson]

Thanks Gene…Doc

[@daemon9737]

Great discussion and information. Thank you both!!

[@LowCountryHarleyDavidson]

Thanks for watching…..Doc

[@kevin6070]

Awesome 👍🏻 lot’s of great information well put, Happy Thanksgiving to both of y’all and have a safe Holiday

[@bradwiebelhaus7065]

Great video from both of you.

[@flaviohdsgs297]

Another Great bit of Information...thank you for your time guys.... 🤙🇦🇺🤙

[@stevedunsmore2558]

Doc and Kevin, I think it's awesome that you two have joined together to do these videos. I work at a Cat dealership so I get the warranty game and the restrictions on the dealer. Keep up the good work guys.

[@LowCountryHarleyDavidson]

Thanks for tuning in Steve….Doc

[@davidmitchell9048]

Great information! Both of you have excellent channels and content!

[@LowCountryHarleyDavidson]

Thank you David…Doc

[@glenndolph]

Even when I bought a brand new bike, I never worried about the warranty... now I have a 13 yr old fxdc, as a used bike, a warranty isn't in the mix... But knowledge is valuable. thank you guys.

[@LowCountryHarleyDavidson]

Thank you for watching Glen…Doc

[@doylehenderson319]

Thanks sooooo much to the both of you!!!!! Keep up the great content and Have a Great Thanksgiving Holiday, Bless you both and your families!!!

[@LowCountryHarleyDavidson]

We appreciate your kind words….Doc

[@justanotherviewer52]

Thanks Doc and Kevin.

[@brucesantacory1390]

Love these, you 2 should do this more often, Doc touched on it but as the Former Warranty Admin at Low Country HD , even before the EPA and FTC got involved Customers need to be aware Harley-Davidson May not cover parts that have had Aftermarket parts Attached to them, Doc mentioned the Aftermarket pipes damaging head bolts and harley most likely would not cover that. A Friend of mine i warned him about changing up his sound system, he changed from the stock speakers to a high-end speaker system, but the oms were different, and it damaged the harley radio and harley wouldn't cover it, I'm Now Part time in the Independent shop world i manage a friends shop when he needs to be elsewhere, and i still run into it all the time, i tell my customers with new Harleys that are dying to do something crazy to wait till their warranty is up.........And that includes ESP !! But Kevin is right they can still do anything they want, if the warranty for the powertrain or whatever area you plan to attach aftermarket parts doesn't matter to you GO FOR IT !! and please tell people Harley does NOT Cover the Aftermarket parts, you put on V&H pipes and they fail the FTC ruling doesn't mean harley has to cover the V&H pipes, or install Andrews Cams and they Fail and take some harley parts with them.......Not Covered.

[@joemesserhd1]

thank you both for your very experienced information and thank you both for taking the time ..... i follow both of you guys anyway ....what a great idea to get together !!!

[@LowCountryHarleyDavidson]

It was fun Joseph and a lot of people enjoyed it….Doc

[@mldiode]

I have allot of accessories on my 2018 Street Glide Special. None of which is engine or exhaust related. I have 53,000 plus miles of smiles on her. I’m out of warranty. I had one of my Harley dealerships mechanic say to me,”Your Harley is probably the tightest Harley with this many miles on it in such great condition that I’m glad you haven’t messed with the engine. That made an impression with me. Now to each their own but quite frankly I think I’ll keep my Harley the way it came from the factory. A Harley is a blank canvas and I’m happy with the picture I painted.

[@LowCountryHarleyDavidson]

Applause to the artist with in you…Doc

[@markpatrick7072]

Thanks for all the great info .

[@andrewvickers4487]

Thanks guys, you're a super duo. My issue on this topic isn't necessarily with H-D because their hands are tied by EPA rulings (I say "necessarily" because the suits in the boardroom won't mind having more warranties voided...) The concern for me is a much broader one about how undemocratic the rise in regulation seems to be. The notions of choice and personal freedom are quickly becoming more relevant and meaningful to those working in marketing than they are to the average consumer.

[@LowCountryHarleyDavidson]

Thanks for sharing your point…Doc

[@ihsanihsan6999]

Very informative video, thanks guys ....

[@daverobbins974]

Great team you guy’s. awesome info !! Fantastic Video 👍

[@LowCountryHarleyDavidson]

Thanks Dave…Doc

[@fililoboesparza5784]

Question for both of you. Can I put a S&S 475 cam on my Milwaukee 8 107 using a Harley Davidson Smart auto tuner?

[@LowCountryHarleyDavidson]

Unknown here, maybe Kevin has some knowledge…Doc

[@martinwall7297]

great pow-wow, I always thought! run the factory stuff until it wears out, breaks, or I get bored with it. but the truth is you can never stop people from wanting more.

[@LowCountryHarleyDavidson]

More power is addictive….Doc

[@martinwall7297]

@@LowCountryHarleyDavidson Yes, but I say, when you make it fast, you should make it last!

[@3rdstreetnetwork]

Two legends!!!

[@LowCountryHarleyDavidson]

Not really. Just two old guys sharing….Doc

[@ronpinchen4266]

Doc question for you I have a 114 freewheler. I just had scremin eagle stage 2 done. If I put a road king stage 3 on it (as there is no stage 2 kit for freewheler). What should I expect for performance?

[@LowCountryHarleyDavidson]

Issues! Each stage offered for your bike has been tested by HD. When you apply a performance stage that was not intended for the Three wheeler you are taking responsibility for issues that have not been designed for the daily rider. Mainly heat and longevity. This is why it took so long for HD to release the CVO trike with more performances….Doc

[@brettcreech3490]

Great video guys .

[@JDJD-xn4je]

You put anything on intake or exhaust you have to tune. It already runs hot stock. I have Harley tuner you can’t even adjust afr except for open loop enrichment and ve table.

[@werberderber6209]

That is not true, if you just do slip-on exhaust you don't have to tune, now if you mess with the cat or o2 sensors than yes you do, if you do both exhaust an AC then yes youbdo.

[@JorgeMendoza-pl3vc]

Hello Doc, this is off topic but I have a 2021 HD Softail Standard. I have the hi-flow filter from the 114 and the V&H 2 into 2 Big Radius Full Exhaust. I am in California. I haven't installed because HD doesn't have the Stage 1 Mapping. My bike is still under warranty until July 2023. Can I install one or the other and not need to have it tuned?

[@LowCountryHarleyDavidson]

Possibly the Harley-Davidson air cleaner. But the V&H is too much….Doc

[@orgullomexicano64]

@@LowCountryHarleyDavidson Thank you

[@markwhite8543]

As with most things in life, you have the freedom to do as you will; however, you are not free from the consequences of those choices!

[@Info-Med]

Hard to keep our relationship with our dealer, when Harley-Davidson as closed my local dealer. My stage #2 was done by the dealer with Rhinehart racing inverted air filter and Slip-ons, and tune by the dealer, I hope Harley will not cancel my warranty because the parts are not Screaming Eagle.

[@LowCountryHarleyDavidson]

I would hope the dealer used the SE tuner. I join in your grief of another dealer closing….Doc

[@Info-Med]

Yes the SE Tuner that came with my stage #1 was used, Thx Doc for your support. I think I should move near your dealership 🙂

[@mymm6327]

Doc or Kevin; my dealer said I can put a Woods XE as long as I use their SE tuner; Question, what would I most likely end up at? I have Arlen Ness inverted Air box and Reinhardt slip ons on my 21 M8 Ultra

[@LowCountryHarleyDavidson]

I would ask more questions. If this is a package they have tested then you have to make the decision of trust….Doc

[@est.1970]

There is no way the SE tuner is going to give you the tune you need with the Woods XE cam or any good camshaft. With the setup you have and adding the XE cam you're going to have to go to a Power Vision Tuner, or better yet, take the bike to a professional and have it Dyno Tuned. But, this will void your H-D warranty. If you want to retain your warranty, then take a look at the H-D Torque or Horsepower cams which will work with the SE Tuner, giving you decent results. Also, if you're going to do a cam consider decating the exhaust or going to a full system; again with a proper tuner/dyno.

[@mymm6327]

@@est.1970 Well I have been trying to find a good tuner here in Central Florida, but it has been a frustrating search, recommendations aren't coming from the guys I ride with.

[@mymm6327]

@@LowCountryHarleyDavidson Thanks Doc! Fast response! Yes I will ask more questions! They may have examples since they are an authorized dealer for Woods!

[@rogergarrison261]

@@mymm6327 check out Treasure Coast HD in Stuart...I know it's a little ways away....but some of the best in Fla

[@georgeboatright6635]

it's a surprise to me that the FTC is involved. i assume it's the Federal Trade Commission. very interesting discussion.

[@JDJD-xn4je]

What do I need to do

[@LowCountryHarleyDavidson]

Someone is not too happy with us so they have spam us. Sorry JD. Thanks for watching…. Doc

[@theeastman9136]

The more it goes, the more manufacturers and EPA try to control your life; how i love my ol' TwinCam with its great CV carb I can fully tune and adjust without problems.

[@LowCountryHarleyDavidson]

Old school Rules….Doc

[@michaelleeashba9219]

Awesome

[@donpet8258]

Riding since the amf shovelhead days . Wow has Harley’s got so much better ! My new 22 FLTRK is such a dream bike, why would an old traveling biker wanta change from stock ! Awsome bikes these days !

[@LowCountryHarleyDavidson]

I would like you to stop in Low Country Harley-Davidson so we could talk about all the bikes over the years….Doc

[@donpet8258]

@@LowCountryHarleyDavidson I would love to see your dealership. Next rallies your direction I’ll head that way from San Diego here. likely after 1st of year. Being an old bike builder of the 60s & 70s. I can really appreciate these good builders like Baxter etc. But in my book, the best custom builder out there today is a CVO , and it come with a factory warranty . Why F… it up. :)

[@markadams5823]

People like to customize their bikes. I do understand that Harley wants to make sure that after market parts can affect the performance, it could also damage the motorcycles. But I think most of the complaints are about using alternative dealerships besides the Harley-Davidson dealerships that can install aftermarket parts without damaging a motorcycles at all with well certified mechanics with the right equipment to perform the work. Just like private automobile mechanics and automotive dealerships. You can save a lot of money besides using the Harley-Davidson dealerships not just for aftermarket parts but just doing work on the bikes. Something simple like getting an oil change at the Harley dealership.$$$

[@mikekellam365cid]

What too many riders don't understand is that because you only have TWO cylinders, there isn't the opportunity that you have with a 4, 6 or 8 cylinder engines, be they bike, trikes, cars, planes, trains, etc. The more "cylinders" you have, the more opportunity you have to improve the "emissions performance" of a given motor. Given the "Motor Company's" ability or inability to properly machine components to repeatable and specific tolerances, it becomes EXTREMELY difficult to bump the power and stay within EPA emissions limits.. The nice thing: EPA limits are set for a specific "longevity" of time based on wear limits and hours run on any ICE motor. Beyond that, which is usually after the warranty expires, the field is wide open. It becomes more at that point, how much money is in your pocket to make repairs?

[@LowCountryHarleyDavidson]

Mike I see your talent, time and deep research. Thank you…..Doc

[@roadkingrider6532]

Doesn’t seem like this should be a big issue. As the owner you shouldn’t worry about the warranty if your not using Harley parts. If the warranty is such a big deal wait until the warranty runs out or expect to not have a warranty??

[@josephzieroff2631]

Harley has its responsibility. And so does the OWNER of the bike. If you mix in aftermarket parts on your build you should deal with it instead of Harley. It seems to me it has always been that way.

[@donpet8258]

Da… I totally agree. It’s always been like that ! They’re just defining it with the latest parameters

[@pugloverg6671]

Two pros talking priceless

[@LowCountryHarleyDavidson]

Thanks for joining us….Doc

[@rykerolaoghaire8781]

The Dream Team!!! 😎🤠

[@LowCountryHarleyDavidson]

A blessed Thanksgiving to you and family…Doc

[@FXR038]

I don’t really understand what the issue is: This has been this deal for YEARS since 01 when the original Magnetti Marelli Fuel Injection system came out and every engine since: If you want your warranty, you don’t mess with it and if you do mess with it, you put parts on that the dealership will warranty. I swear half the people have never ridden a shovelhead. These new M8’s or the Twin Cam’s even have more torque, more Hp and better reliability than any motor and bike the MOCO has ever produced. You know the deal if you want to mess with it. I ride a hopped up EVO on a 1990 FXR that pushes 90/90 on the dyno and if I was ever going to spend what HD wants for a MC these days, I’d be damn sure to get my warranty out of it. Everyone wants to change the exhaust and intake since the EPA got involved years ago. Tuner, Cams, Heads… It’s what we do. And you absolutely have the right to do that and more but you’ll be at an independent shop with no warranty and that’s ALWAYS been the case. HD makes some amazing motorcycles compared to the AMF days and my first bike (a 1982 FXRS Shovel. The older I get (I’m 40 btw lol) the more I want stock and reliable. Like the old saying “you gotta pay to play.” Great video guys. :)

[@LowCountryHarleyDavidson]

Well said. Thanks for sharing….Doc

[@SA-hk8xj]

Great, more rules and reasons to deny warranty work or limit the avg Joe from modding his ride to be more of a Harley than a Honda 🤦‍♂️🤪🤣

[@LowCountryHarleyDavidson]

Please share how you have modified your Honda…oh I mean Harley….Doc

[@SA-hk8xj]

@@LowCountryHarleyDavidson 😆 I own a 20 year old FatBoy TC that I only modded with pipes, air, and richer jet. Been a great ride since, and only “engine” work done in last few was at a mom and pop dealership which did the adjuster shoes, bearings, and updated plate with oil pump. Tech said my cams had no wear at all and only suggested a few minor part swaps since he was in there. Fuel and the three fluid changes every year has kept it running great. The rest is regular maintenance items, battery, tires, brakes, etc. No computers to hook up, no tuning, just enjoying the ride. Doc, love your videos. Have learned a few tricks from you over the years. I’m sure the new higher tech bike owners would appreciate the same. Keep up the great work 🤘👍😎

[@RImotorcycles]

Buy used and buy smart and then don't worry about a warranty....enjoy the savings and freedom to do as you please

[@LowCountryHarleyDavidson]

Interesting perspective Roadking…Doc

[@RImotorcycles]

@@LowCountryHarleyDavidson Haha the is the most diplomatic response ever. Obviously there is a place for new bikes too ;) It would seem that Harley is in a especially difficult position as it's fairly easy to make a change that would have a air-cooled motor running lean and that's creating excess heat.

[@ltsgarage7898]

There’s a statement. We as a dealership should be able to call up an independent shop and work together with Harley Davidson because it’s all about the customer. How much bull shit is that. What years bikes will all of this stuff done to it. Is going to opt out. You know like cars are 1974 and before. What years are motorcycles going to be. I have a 1999 Fatboy. No computer. Can I pretty much do what I want on motor size.

[@LowCountryHarleyDavidson]

I would be interested where you live? Country? All over the World has rules. Maybe You are against the rules you live with. I take offense to your “ bullshit” comment…..Doc

[@ltsgarage7898]

@@LowCountryHarleyDavidson you can take offense to the BullShit Doc. But most dealerships don’t work with independent shops. That part is not bullshit. I’ve been riding Harleys since the 50’s. Dealers have never worked with any independent. I mean, they sell them parts and give advice. But their last words most of the time is. You should make an appointment and bring it in to us.

[@ltsgarage7898]

@@LowCountryHarleyDavidson Doc. I’m one of those guys that Enforce those rules. I just don’t care for them on my old EVO bikes. Oh. I’m somewhere in California.

[@ltsgarage7898]

@@LowCountryHarleyDavidson I live in California. My bullshit comment comes by way of you saying that dealership and independent shops working together. That just doesn’t happen. Dealerships hate on independent shops. An vise versa… I’ve had good friends that work for dealerships and independent shops both!!! Most of the time I do all my own work on my bikes. They really are not rocket ships. But when it comes those damn computers. It really is a very long shot with a short barrel. Hopefully the Tecks that work for dealerships get a lot of schooling. With out the computer training they are just like cars. Just a pain in the butt

[@insideout2600]

2 men trying to speak openly without exposing a truth😅😅😅😅

[@LowCountryHarleyDavidson]

I am sorry you feel this way. The Trueth was there…..Doc

[@snakebite6511]

Yup, still not a fan of Kevin Baxter, still comes across as a use car salesman. I have 3 Harley's, 2009 Rocker C, 2014 Wide Glide & 2021 Street Glide, if let Doc work on ay of them, but something about Kevin Baxter, he just sounds like he is always trying to talk you into something like a used car salesman.

[@LowCountryHarleyDavidson]

Sometimes a person with knowledge and confidence can be misunderstood. Kevin has a wealth of experience. I trust him…Doc

[@markadams5823]

John Deere

[@LowCountryHarleyDavidson]

Nothing runs like a Deere….Doc

[@stevenpierce4359]

What about auto tune from Harley on a road king special, 2020

[@stevenpierce4359]

I really like your two