Doing what's best for a customer isn't always profitable...

Not every home visit ends up in a new client for us. We can provide the best advice and resources and still lose out on the opportunity. Why? Because sometimes, the simple fix, isn't the most profitable. And that's ok! We want our customers to trust us and continue a working relationship.
Metro is currently hiring Technicians. If you, or somebody you know is looking for a new role with a company who puts their employees first, head over to metrohci.com and see our about us/careers page. All are invited to apply!
We want to continue bringing you information from the HVAC world and add value to you in any way possible. Comment what you'd like to see in other videos and visit our website, metrohci.com to learn more about us.

[@olliebama9323]

Great testimonial! Fits the old adage: "DON'T confuse me with the facts! because my mind is already made up"!!

[@marvingarcia8982]

We have a big problem in our industry. Lots unlicensed untrain people but very good at doing business with home owners. I loose jobs like this all the time but never feel bad. There is people who appreciate quality work and others that just care about pricing or BIGGER system. I think you did great.