Don't Get Bullied: 3 Techniques to Dealing With Aggressive Personalities

[@NegotiationMastery]

Have a question for our trained team of negotiators? Comment them below for future videos!

[@dbultrowicz]

Let's assume we're talking to the CEO of a pretty large group. At some point the CEO says - we don't need any support, we have great results, our team knows what they are doing. Everything is top notch. How to respond to such a message in your opinion?

[@kit-ja]

@@dbultrowicz " so there is nothing at all that could be better"

[@dbultrowicz]

@@kit-ja love it. It make sense. Let’s assume that the clients answer for this: that’s right. there is noting at all that could be better… how do you see this ?

[@kit-ja]

@@dbultrowicz depending on the situation I'd probably say in a playful but business like tone " there's always something that can be improved or done better " if they are consistently adamant that there was no need for improvement I might move on, unless I could pinpoint something specific I'd noticed where I knew I could add value. In my view there's always something that can be done better. Black Swan would probably use labeling and empathy at this point

[@jk3898]

@@dbultrowicz seems like there is no room for improvement

[@jessebastide]

Deference and tactical empathy. Letting out No a little bit at a time. Those are lessons I really appreciate hearing from you, Derek. I keep coming back to these teachings from you and Chris. It’s usually when my internal barometer starts rising because I’m not getting where I want to go. Remembering that No is an option is a way to calm that down. As is creating a No path that’s as acceptable as striking a deal. As Chris has said, It’s hard to negotiate when we hold ourselves hostage. Practicing slowing down to get there faster. You and the team are doing invaluable work. Thank you.

[@nicktrevi2990]

This is pure gold. Excellent video. Thank you Derek!

[@NelsonConroyRealtor]

Derek is par with Chris & Brandon ! Beautiful tone & eloquent delivery in his voice. Makes you want to listen

[@NegotiationMastery]

Thank you for those kind words! We deeply appreciate your support. I will let him know what you said.

[@kit-ja]

Great concepts and actionable information from the Black Swan team, I'm hooked on this channel

[@loum1017]

Thank you. You are so informative. I can't believe that there are not more views. Finally something of substance on KZbin 👍

[@Julie-ns3vh]

Love this! As I’m hearing the late night dj voice I’m realizing that would definitely work with my toddler.. she is 💯 on her way to being a cut-throat negotiator! 😂

[@777skiiii7]

Great and extremely informative video thanks for the value, my negotiation and conversational skills have improved by leaps and bounds since I’ve started consistently studying this content. Keep up the GREAT work 👏🏾

[@posttenebras2812]

You guys really are making a difference in the world. Did your Masterclass and at same time I've been delivering aid to Ukraine. Getting vehicles in there through nightmare customs on both Poland and Ukraine sides was made so much easier with tactical empathy. I start by assuming every customs official is a dominating/aggressive type, which they usually are by training, if not always by personality (occasionally one has said sorry afterwards), but deference, mirroring, labeling works even when someone only has basic language skills. I found that an accusation audit is really hard with someone that speaks minimal English. I speak no Ukrainian. Same at military checkpoints when you get close to the frontline. Tactical empathy with the smile and collaborative upbeat voice is nearly always a winner. If not, the deference and DJ voice has always got us through. Thanks so much!

[@NegotiationMastery]

Thank you for those kinds words! We are happy to hear you are having success using the skills!

[@paperjawa]

Consider compression and limiting for consistent audio levels.

[@EktaShah82]

Seems to me what he's referring to as priming is just more labeling and reflecting, maybe even reformulating/paraphrasing. And what he's talking about conceptually of priming someone is like when we accusation audit (pre emptively label someone).

[@caenterprisellc6922]

Negotiating includes being transparent. That includes being honest about my face, what happened and all the parts played.

[@albongo3949]

Amazing breakdown thank you

[@michellebroberg1487]

Excellent video!

[@at-last]

4:30 5:30 6:40 7:10 8:45 10:05

[@keko.4579]

Are there questions that assist in identifying the type of negotiator quickly?

[@eason6001]

Great video but it seems that Derek doesn’t know what priming is lol

[@josuardgonzalesmedia]

Please expound

[@eason6001]

You can clearly tell Derek has no idea what priming. He did the classic ‘why don’t you explain it to everyone else’

[@glendonkirkpatrick5510]

I’m

[@mrvlhs]

Doesn't seem like a good long term strategy. Good for one off deals

[@josuardgonzalesmedia]

Please elaborate

[@antonywagner8079]

my I ask how do you reply to guy saying no with a pair of knockal duster to the month. yeah saw that happen.

[@jasonleblanc1404]

Explain what you mean to the group and then I'll answer your question.... Lol

[@mohammedobeid7643]

Priming seems manipulative

[@louio]

Snowflake

[@davidfleischer4407]

You have it wrong, first you should define what is a cutthroat negotiator.

[@flintsparkmedia8219]

0:14

[@davidfleischer4407]

@@flintsparkmedia8219 “assertive personality type” is not a definition.

[@josuardgonzalesmedia]

Maybe you haven’t read the book sir?

[@Ianbond21]

I feel like they did. Even had subtitles to it.

[@davidfleischer4407]

@@Ianbond21 ridiculous. Cutthroat is a generic term that does not say anything about the motivation behind an “assertive type”; for example it could be a pathological personality, a bluffer, or even an idiot. By focusing on the externalities without going into the reasons for the behavior you could be setting yourself up. In fact you most likely will be setting yourself up, unless you have read the book.