Donald Thompson on Balancing Directness with Empathy in Leadership | Effective Communication Tips

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In this video, Donald Thompson, Co-founder and CEO of The Diversity Movement, shares his insights on effective communication and leadership, balancing directness with empathy. Recognized as the EY Entrepreneur Of The Year® 2023 Southeast Award winner, Donald reflects on his upbringing as a football coach’s son and his career in technology sales, where he initially focused solely on results. An executive coach's advice led him to improve his messaging, realizing that how he communicated was as important as what he communicated. This experience highlights the importance of thoughtful communication in effective leadership.