KOREY'S RENTAL CAR RAGE | Double Toasted Bites

[@EchoJ]

Blame these US companies who’ve been allowed to outsource so many jobs to countries where they can pay a fraction of what they’d pay a domestic worker. I used to turn my nose up at people who would sigh in relief when they got me on the line and say “Thank God. An American,” thinking they were just racist aholes. But after leaving my CSR job and finding myself interacting w/more and more thickly accented voices whenever calling a company for assistance, I understand and no longer judge.

[@TheOneManWhoBeatYou]

That money goes a lot farther in a place like mexico

[@damientheomen4248]

Nah those people are still ignorant and you should still kind of low-key judge them, I get where they're coming from but to say it in a way like that makes them sound like dicks.

[@hotman718]

It's true about Mexicans in customer service. They have always been extremely kind, courteous and helpful with all my interactions. They the best. If its an Indian accent im hanging up, im sorry :(

[@letitbeenow]

I feel the same way when it's a white southern accent. I hang up.

[@thickbrownlegs1859]

When I hear the accents all I say is F me, I’ll be here for a hot a** minute, here we go.

[@Thepunisher90thGaming]

🤣🤣 imagine, having to deal with them for your License info. I was in hell for about an hour

[@thickbrownlegs1859]

@@Thepunisher90thGaming 1 hour 🤣🤣🤣🤣 please don’t make me imagine that, damn! Sorry bruh

[@monharris28]

lol

[@sholape]

LOL

[@jaydiggsmusic]

I went through this exact same scenario last month with Hertz, all those companies are terrible when you need a replacement

[@gregorybertrand645]

That Uber driver really was trying to do Korey a big favor by offering to wait.

[@ShelbyBaby27]

As someone who works in customer service, do not assume that an accent means outsourced labor. The amount of energy some of my coworkers have to waste convincing the person on the other line that they are speaking to someone in the U.S.... 😩

[@AlayeDaaji]

A major problem I've experienced with call centers is that, you're talking with people who see your situation as privileged. They're on the phone, providing service under duress, and you're casually calling to rent a car so you can "leisurely" go about your business. You can forget about getting empathy. There's no incentive for them to care about you or your plight; especially if they're doing their jobs. If their company is reporting that a car is available, their job is to book it for you. They don't give a rat's behind if the company is full of crap or not. They're working under duress.

[@cjjones258]

Korey: We ain't taking no steps Call Support: What about half steppin' Korey: AIN'T NO HALF STEPPIN' EITHER!!!!

[@waltermartinez5372]

It seems nowadays that all these business companies if they dont like you. They will pull this gaslighting tactic for some reason

[@rashadd2615]

I got the Indian guy when needing service on my dryer. Not only was his accent hard to understand but also it sounded like he was walking beside a busy street, so I had to try to understand his accent admist all the honking horns in the background.

[@C.Mustard]

Me and my little brother were just talking about this. When you get a strong Indian accent and they say there name is Steve you get skeptical! I don’t think it’s racist but I get why it could be looked at that way

[@FailedFuturist3626]

Enterprise is the absolute worst! They never have cars!! I don’t understand how they stay in business.

[@Planag7]

I don't know who doordash uses for us drivers but I was reporting somebody hit me in an accident and they were just insisting that I go and deliver the order anyway. Like this was explaining to him as I was getting the information from the other person thankfully wasn't a serious accident but at the same time like they were all concerned about just getting the delivery done... Ugh Anyway I shall say the customer was pretty good and understanding and told me to take my time

[@AlayeDaaji]

Great example & testimonial supporting the statement I made on this video. Thanks, @Planag7

[@kristian_goddard]

I got an ad for Enterprise halfway through this video!

[@codafett]

Nothing more painful than waiting on the phone for an hour.

[@liferealgood]

I’m sorry but yeah it’s especially annoying when dealing with Verizon. I spent probably what amounts to 10-15 hours over the span of weeks trying to get a $100 gift card they owed me. They wouldn’t email me a code. It had to be mailed and every customer service rep was horrible. People probably nice but outsourcing customer service to a foreign country is torture.

[@marklouis1890]

Why didn't Korey just call the store directly and see if he could apply the code with the associate on the phone?

[@Dee-lp7lo]

Yep Black Women tend to be the most helpful to me, or at least the most soothing

[@HopeAndrea_HFG]

Same

[@Bigedub101]

Same here and actually I almost seem like have a connection

[@The_eyebrowguy]

My mom uses Enterprise and every time she rents a car the tire is always flat

[@gvetech]

I agree with you Korey!

[@QuiiuQ82]

I'm with you Korey. I've always had bad luck whenever it's an Indian dude or woman on the line. Recently I had to call my bank to let them know I'll be traveling as I had a large amount of money in my account. All I wanted him to do was notate where I'll be starting at for vacay. I get to the airport my card is locked as he somehow took it as my card getting stolen smh

[@marklouis1890]

That is the worst.

[@keylovesjae]

This is so true 😆😆😆😆😆.

[@clenoh1]

I thought I was the only one who felt this way.

[@PoyTroy]

Been there before, he is not lying, going through enterprise and caliber collision lol

[@cozyoni1425]

This reminds me when I had to set up a new SIM card for my phone through my data plan and this is exactly what happened to me. Had to ask for another person too... it's pretty frustrating

[@bigmixx75]

That's why you bypass the call center and just call the local store or office directly

[@LG4K4K]

Ive had an Indian guy assist me with problems with my bank account and was actually helpful

[@supermetroid009]

Plains trains and automobiles: I want a Fucking car right fucking now.

[@bigpictureguys8415]

It’s not a race issue it’s a language competency issue which is essentially a skills issue. It’s not the person on the phone’s fault, it’s the company for going cheap on labor. If someone hired me to do I.T. for Germans it wouldn’t mean I’m dumb or lazy it’d just reflect my poor German 🤷🏼‍♂️

[@Jeimuzu17]

Korey is not wrong , my own personal experiences have all came out the same with the same type of people and hes right again its not their fault its the fault of these companies that want the cheap labor in other countries. Lol and Martian was right too at least I dont know if they are black women but they did have a southern accent and they have always been able to solve my issues fast and easy and always very courteous.

[@foramazon4178]

🤣🤣🤣Corey you know a black womans accent 🤣🤣 we're so elegant 🤣

[@buitredelmal19]

Wow... Now i feel like a supervillan but on they other hand i'm mexican

[@anaknangfilipina5846]

I'm saddened to not hear any love for Filipino customer service. They are courteous, respectful, and can be understood. I once had problems with Indian service. So, I asked to be switched to Philipppines. Their server got my problem solved quickly. And, we spent the rest of the conversation talking shit about Indian call centers.

[@08baby25]

The Indian accent are always helpful and nice to me.

[@mizzyfit_334]

lol your lucky

[@Kmatt_9262]

Lucky you

[@08baby25]

Know right!😩🤣I worked in a call center before so I know how to work around the language barrier.

[@Bigedub101]

@@08baby25 they are nice but that language barrier do be making call twice as long

[@TP_9033]

I hope y’all don’t catch any heat for this. Probably should’ve taken that out Martin tried to give you lol

[@dominicarroyo6269]

I don't think they would but it's the truth it's ridiculous that these companies outsource to other countries and people who are more then likely reading from a book and aren't properly trained to deal with certain if they are upset or something. I noticed they are starting to outsource chat support as well to other countries,I don't blame it on them but more on these companies who just want to be cheap and don't want to properly do this right.

[@tampaflbeastforlife]

omg I just went throw that today I got the Indian dude then when one couldn't help me he send me to another Indian guy I'm like all shit help me Jesus but they were nice but still couldn't help me smh lol

[@eddihurta7173]

Funny story I actually got help from a wonderful and spunky black woman, I could tell cause she had that type of talk where she straight up could be from Atlanta

[@chimpwimp9407]

In my profession, if you’re looking for a tutorial you actually want to hear the accent.

[@shaunr1996]

enterprise do suck tho

[@jordandaniels1381]

White women are the best hands down at customer service

[@crogor1]

Check your account for scams

[@Jowell92]

Sorry Korey. As much as I like you and your channel, you are giving rise to prejudice towards folks with accents. Not cool man.

[@krisblunt6293]

It is for this reason, I resent Indians. It may not be fair, but these companies have turned me against these people. Black women are helpful? Maybe in Texas. In the south, the further south you go, the more ignorance you encounter.

[@EchoJ]

The thing w/many black CSRs is they don’t suffer fools. If you come at them sideways from the beginning of the call, taking out your frustrations w/the company on them, expect to receive NO help or the bare minimum. I worked among many of my sisters in a call center for nearly a decade and saw this time and again. But Martin is right. I’ve noticed when I present as a sympathetic figure who’s been through the ringer and needs “saving,” it’s the black (female) reps who throw on their capes to save the day.

[@08baby25]

Oh wow!

[@krisblunt6293]

@@EchoJ No shit....

[@krisblunt6293]

@Red Comet Wait! There are literally Blacks pushing Asians in front of trains? Is this a thing? Or was an Asian pushed in front of a train and the pusher just happened to be Black. Please say it's the latter.