Downgrade HP printer firmware to use compatible/3rd party ink cartridges, non HP chip detected

[@garytoussaint5579]

A huge thank you! Regarding my HP 6978, I bought non-HP ink a couple years ago but the printer refused to use it. Your firmware downgrade process has worked flawlessly. I’m now using the non-HP ink that was previously rejected.

[@HandyDoctor89]

@@garytoussaint5579 you are welcome. Happy to help.

[@edm676]

Huge help - super crisp and to the point- honestly I have watched about 6 different videos on this topic, and your video was the first I have reviewed that actually gives the proper solution. Many thanks!

[@forniachan7260]

Thank you Handy Doctor! I fixed my HP Officejet Pro 6968 printer too. I asked my toner supplier and he said he can fix for me for $30 and I need to bring the printer to him. Your video is awesome and helped me save $30.

[@HandyDoctor89]

Happy to help. Please let others know by sharing for example.

[@nyer82]

I just want to add for others that when you run the downgrade firmware program.. It MUST say "ready" before you can downgrade the firmware. For me, I had to actually remove the "offending" third-party cartridge BEFORE downgrading in order for it to say "ready".. Another thing is that during the downgrade process, the printer will shut down and then the screen will turn green before it finishes.. This is normal. Once it finishes, your third party cartridge should work fine. DO NOT forget to disable automatic firmware updates otherwise HP will try to mess it up again. Ps thanks so much for this video!!

[@HandyDoctor89]

@@nyer82 thank you for adding this. Different models probably behave slightly differently too.

[@poeki8891]

My 6968 keeps showing busy in the staus bar...any ideas?

[@petitcoquelicotdeschamps4473]

HI!! I don't find anything for HP envy 6452e. Could you help me please?

[@RedDawgsPound]

When you ran the firmware downgrade, did you do it over a WiFi network or USB connection from PC to HP 6978 printer?

[@HandyDoctor89]

@@RedDawgsPound wifi.

[@snotwister250]

I can't thank you enough for this information. Saved me a lot of money.😀

[@HandyDoctor89]

@@snotwister250 happy to help. If you can, subscribe and come back for more videos. I can't thank you enough for that too.

[@adilalpman]

Can i do that on my HP Deskjet Ink Advantage 1515 printer? 🙄

[@HandyDoctor89]

It doesn't look like it.

[@adilalpman]

@@HandyDoctor89 😏

[@sueforsythe740]

i can't open the file on my mac :( any suggestions please?

[@HandyDoctor89]

@@sueforsythe740 unfortunately those are windows files. You have to use a windows computer.

[@frag3rb0y]

thank you

[@YTS85]

Easiest way to fix an HP printer is to upgrade to an EPSON ECOTANK printer and NEVER look back . . . NOT worth the effort!