Dspiae 3 175MM Clamp Holding Handle Unboxing

[@daniels6204]

Boy that packaging is slick

[@Gunplaworkz]

Yes Dspaie packaging is on point .

[@SergioCeccherini]

Don't buy DSPIAE products, unless it's from someone you trust who has them in stock. I went through Dspiae's official site and internet store which sells through AliExpress. I created an account, and paid the sum required. The money was been taken from my card (the payment went to AliExpress Luxembourg), but I didn't receive a confirmation of my order. My Aliexpress account doesn't show the order either. So I contacted Dspiae who said "oh were so sorry, contact Aliexpress customer service." This is where the fun starts. It's a merry go round of pages that keep asking for my order number...but that's the point...there isn't one even though they've taken the money. There's an "account retrieval" service where you put in the some of the digits of your credit card and the price you paid. I tried it, and it says that my credit card has never been used on their site. My bank statement says otherwise! In short, after hours of surfing from one page to another you give up, and that's obviously what they want you to do. I should have know better than to deal with a site that has so many negative reviews, but I was trusting that Dspiae is a reputable company. How wrong that assumption was...but I hope whoever reads this won't make the same mistake.

[@Gunplaworkz]

Hi sorry for the late reply had not logged into this YT account for a while . Sorry to hear about the drama you had . I personally never used AliExpress so cant say what they are like or give any advise with handling them . Hopefully you got the bank to refund the money if you bought on credit card . There are a lot more suppliers around the world stocking Dspiae products now like USA Gundam store , New type , The hobby Drop but not to sure about shops in Luxembourg sorry .

[@SergioCeccherini]

@@Gunplaworkz Hi Gunplaworkz, I finally got sent a pair of nippers and they came directly from DSPIAE. I wrote to them a second time, and though they didn't reply, the nippers arrived some weeks later. It would seem they recognised my complaint, and decided to personally send the goods. Consequently my faith in DSPIAE as has been restored, and the nippers are great (but I never doubted this given the many positive reviews). However I still strongly advise against using AliExpress, and to buy from a store as per the ones you've suggested.

[@Gunplaworkz]

@@SergioCeccherini Hi Sergio , Good to hear you got the issue sorted . From my dealings with Dspiae they seem to be a very good company and put a lot of effort into customer relations. Yeah they are great nippers and such good value compared to others like Godhand .

[@GyuHobbyRC]

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[@Gunplaworkz]

Thank you :)