Dying SSD data recovery at Rossmann Repair; Solid State Drives CAN be recovered!

[@curtvaughan2836]

I'm guessing - correct me if I'm wrong - that SSD data recovery is skilled technician and equipment intensive, so quite expensive. For most folks, recovering lost data doesn't justify the cost. However, data lost in critical industrial systems or research areas would find these data recovery services more than worth the cost. I wonder if the large university a block from your business has use for these kinds of services. Perhaps they already have such technicians available in-house, but these days I imagine not. They would probably farm out those needs to contracted services- maybe like yours?

[@rossmanngroup]

The large University across the street refers people to...... securedata and drivesavers :( hearing that actually broke my heart. It was one of the first places we went when we came here. I can't tell you how many times we've had something show up from there with a 2k to 4k quote that was a charge port or a screen. Marketing works! Making a reputation for yourself takes time! It has to be earned! We hope to have the opportunity to earn ours here in Texas.

[@tastymonkey]

​@@rossmanngroup most of us here in Texas are more than happy to give a small business a chance. 👍

[@Hugmir]

The power to restore lost memories just like this makes him one hell of a wizard.

[@graphicd00d75]

I've never seen data recovery for a SSD. Thanks for sharing the process!

[@rossmanngroup]

I'm selling hot air stations at a large discount temporarily for those open to waiting, to shore up $ for some other items. If you want to buy my hot air station at a large discount, here you go. I'll even include an autograph with each one when they ship. :) store.rossmanngroup.com/atten-862.html Thank you!

[@SirReptitious]

Do we get to pick whose autograph, or will it be randomly selected between Clinton, Blackberry, or Oreo? ;-)

[@chitlitlah]

If this is still going on in a couple of weeks, I will definitely be interested.

[@mjmeans7983]

That model tech specs says calibration is +/- 50 deg C. How accurate is it actually? i.e. if I set it to a temp of 220 deg C can I be sure the temp at the nozzle opening is within +/- 5 deg C without having to recalibrate it more than once every few months?

[@exdee9]

I'd get one but i live in Australia and I'm guessing you don't do international shipping, or even if you did it would be quite expensive

[@Someonelse.]

Homeboy played minesweeper on an SSD on high difficulty and won

[@-COBRA]

but he cheated with hot air

[@Trezker]

Makes me think of the good old times of defragging, all those little boxes changing color.

[@-COBRA]

Game for autistic people

[@TuckerMcCannon]

Many years ago I asked our data recovery vendor how they start to analyze defective HDD's for the recovery process, his immediate, but not all encompassing answer was: "Well we plug them in and listen to the sounds they make, or don't make for a few minutes." They would be able to tell if its a logic board issue, platter, or read/write head just by sound. Fast forward 10 years and now we're saving data with hand held SSD looking palm pilots, heat guns and tweezers, I love it!

[@Jennn]

Holy Crap. Just Wow. Thank you Louis for having this man share this Crazyy knowledge with us.

[@thelifeofeli1]

Hey LR? I'm one of the crazies who kept hoping you come to Texas. I really hope your enjoying Texas. F NYC. They didnt deserve you.

[@rossmanngroup]

F NYC bro And thanks for the welcome

[@thelifeofeli1]

@@rossmanngroup Texas has gained a great businessman. NYC were too stupid to see your value. God bless you dude. Something tells me Texas is gonna be great for you

[@Mattdotnfo]

so many data recovery people try to pretend its black magic. don't get me wrong. this is highly specialized hard work. but I have to commend you guys for walking through the entire process openly unlike so others in the industry.

[@RustyTheGeek]

I've been in the IT and technology space since the 90s. I've also know data recovery people personally. Overall, the data recovery industry is pretty sketchy. Knowing this, I would send something to Rossman simply based on the business integrity that he seems to have based both on his videos and on his many user reviews.

[@stephenhall3515]

Presumably the readable data needed by the customer was being saved to another drive during the process. Please clarify and advise on the type of drive you favor for these skill-intensive and labor-intensive jobs. Phenomenal work. Louis certainly knows how to recruit the finest specialists.

[@wongway40]

great work! I didnt realise temperature can also affect data reading

[@ELNOLDO1]

Great video. Need more like tgis now that we are using all new types of NVME drives for newer devices.

[@albert30300]

Someday my company will beg me to fix their super important SSD - I now know who I will secretly send it to and get all the data read - and then I will become the hero :D

[@dansshade5621]

Thats why you make backups

[@PatrickRatman]

"we recovery dead & dying SSDs, and offer free estimates" im sorry i just couldn't help but notice your description read like a chinese product description lmao

[@CalvinPearce1]

Keep up the good work. Love watching your videos.Great skills.

[@zandiskoul]

cool video. thanks for sharing!

[@RustyTheGeek]

I haven't watched the video yet. Right now, I'm just studying the initial screen shot to see all the different things going on with that work space. LOL

[@paulcohen1555]

The temperature is in Farenheit, right?

[@pofjiosgjsoges]

I don't trust SSD/nVME drives at all. Every day after work I make disk copy ( differential weekdays, full on sunday ). Doing that since ~2014 with free Macrium Reflect. It saved some important files, and restored the system installation in 1h, after windows update bricked system just on last day i needed to prepare TAX documents.

[@vitacell1]

Don't trust Windows Bugdates.

[@reiisthebestgirl]

Now this is pod racing

[@CYXXYC]

9:44 missing black bar at top (which actually appears at 13:36)

[@gragigi7055]

My mom just recently tried to look at some documents she had on an old HDD. The last time she used it was like 4 years ago where it worked just fine and since then it was just sitting somewhere without being in use at all. Now the device doesn't shop up in windows anymore. (tried a new cable, different pc and it 100% wasn't dropped or similar) I'm an absolute layman so I just wanted to ask if this is something that happens "often"? - old HDDs not working after not being in use for years. To be fair the HDD is probably like 10 years old by now, but was only in use like twice a year at most. It's not a big deal anyways, since there aren't super important things on it. I'd be thankful for any input.

[@Nebbia_affaraccimiei]

believe it or not bumping the drive right after powerup can help spin the disks if thats the issue. do you hear it spinning up? you can hold it in your hand

[@l0udPL]

You can try to clean contacts betweeen drive's pcb and the head (you need to remove the pcb, but it's safe). They're prone to corrode after some time.

[@gragigi7055]

Thanks for all the advice! I'll see what I can do 👍

[@AbsurdScandal]

Did it happen to be a Seagate drive? If so, those are infamaous for often being low-quality and dying suddenly after a few years. Though I've read that with hard drives in general it's a good idea to power it up a few times a year if you're not using them a lot, to prevent the lubricants from drying up, and in general to help preserve it for longer. That's just my 2 cents though. Btw, did any of the advice others gave you end up working? Cleaning the contacts between pcb and head, or bumping the drive after powerup?

[@manugik]

great job, amazing skills

[@povilasstaniulis9484]

That's a really trashed SSD... Good thing the filesystem structures survived. Without them, the recovery would have been even more difficult.

[@ReigneNation]

I have external hard drives that STOPPED working, suddenly says they aren't accessible as they were before. Needs to be populated etc. Can you help me? Both are Seagate

[@bogumipiskorz2752]

Of course. We can help you. Send the drives to us, estimates are free.

[@RoseKindred]

How common is it for SSDs to go bad, and what should I look for? I've always had HDDs and my new PC has 1 drive near the video card. I hear about horror stories but I don't know about practical day-to-day experiences. If this may seem silly for a question, I am a technological troglodyte in most things "current."

[@RoseKindred]

And now over half of my ads are for new SSDs...

[@profosist]

They're more physically reliable but they have been building them cheaper and cheaper ever since they found they could as what endurance was enough for the average person. Now days age wise for a good brand your looking around the same as a hard drive 3-5 years. You can't check the health. Idk how many I've ever seen that were still fully working and had 60% health or less.

[@RoseKindred]

@@profosist That, is kinda horrifying. Thank you. I have never had an HDD fail and some of the computers at home were used for much longer than that. I think one was used as a MMO PC for 7 years, reformated, and still got 5 more years of casual use.

[@profosist]

@@RoseKindred you're plucking out. In general I wouldn't trust storage beyond its warranty as that is how long they've designed it to last. Good SSD's could have 3, 5, or eve 10 years warranties for the high end drives. Any good drive will fail to read only if the flash dies. Often it something with the controller from me experience however.

[@HRRRRRDRRRRR]

@@RoseKindred Adblockers my guy, use them.

[@2022_temporary]

What to do if the SSD of the new M-series chip Apple computer dies? Rossmann, please do reply

[@rossmanngroup]

Then you're hopelessly fucked

[@baloney_sandwich]

I thought KZbin remove repair video

[@menuly]

I have had so many ssd's die. They promised to be more reliable and last a long time but just like led light bulbs it was a lie. Old school hard drives are so much more reliable and still have some working 15 years later.

[@etgripper]

I agree, but now with the helium filled drives I have to worry about that leaking out over time. I really wish there was a prosumer grade tape solution. Even renting a tape drove costs more than a nas loaded with drives.

[@net28573]

The recovery process for the data itself is so much more straightforward. I have 3 hardware workarounds I use if needed. A corrupted HDD can still have the data recovered long after the electronics are fried, an SSD is just dead unless you have expensive specialized equipment. SSDs need to make better use of the smart system too. Why can I not see how much data has been written to the drive?

[@MrKillswitch88]

@@etgripper Helium is so small atomically that over time the gas migrates into other materials including the aluminum shell of the drive never mind the plastics so I just stay with conventional drives and SSDs for now.

[@gblargg]

@@MrKillswitch88 Same, when looking at larger HDDs my question is whether it's helium. I'd even take SMR over a helium CMR HDD.

[@GregM]

With Spinning rust drives one can read the drive forwards and backwards to try to recover stubborn areas. Is that possible with SSDs? I assume that as the data is read successfully it is being save to an image file on another drive?

[@hyoenmadan]

This level of bad? Nop. When enough cells go wrong, the ssd controller just stops you to access the whole thing. That's why you have to check your SSD S.M.A.R.T "health" from time to time.

[@kajyakuzonik9130]

Recently Windows 10 has forcefully activated BitLocker on most computers, so, what if the important data had been on a BitLocked NTFS partition? Would the data still have been as "easy" to recover or would it have been more like "virtually impossible"?

[@fffmpeg]

needs key

[@breakupgoogle]

this is awesome!

[@manos7958]

0:42 Was that a "πχ" instead of "eg" interwoven in the english sentence? :D

[@tritech]

Have you guys done a lot of 980 pros? I just had one fail a few months ago and had to RMA it. Luckily I didn't need the data off of it.

[@gblargg]

With SSDs you want to use full disk encryption because if you need to send the drive back and it's locked read-only, you'll be handing over all your data.

[@ProducerReef]

Nice video…My friend accidentally erased files from his Mac…Do you have a way to recover those files? I made sure he didn’t use the Mac.

[@JohnWiku]

Not using it means data has a chance to not be overwritten, means you have a pretty good chance of recovery.

[@fastboy32]

can someone answer this mans question already, what can he do?

[@bogumipiskorz2752]

Send it to us. Estimate is free. Please don't use that drive

[@XxSForrestxX]

Disk drill is pretty good. Stellar Phoenix looks pretty baller, but haven’t gotten a chance to use it personally (both are Mac softwares btw). Depending on the drive it may take a long time. But rest assured, so long as the drives hardware hasn’t failed itself, your files are likely just hidden from the OS and marked as ready to overwrite when more data needs to be transferred. If it is legit hardware failure, your chances at home are very slim, and yeah, Louis is your man. Also home grade data recovery software is relatively expensive ($100-200 I think) + have very limited free use. You might be able to cobble something together on a Linux distro, but it will be severely time intensive + brokedy/non-user friendly at best. Consider the “value” of the data before getting started.

[@JoshuaG]

Oh shit, do you guys often repair that kind of brand drive ?? am i in danger as well ? i have that same Transcend 110S M.2 ssd but the 128gb version , or is it a rare occurence ??

[@kevinbowling7335]

You should have chilled the drive (slightly above 0C or so is good, try various temperatures lower if you can control condensation), not heat, to reduce electrical noise in the NAND. I'm not sure what benefit heat would have physically but I would only do that as a last resort after several days of cold reading.

[@rossmanngroup]

As he already mentioned, chilling didn't work.

[@jfarre20]

this makes me want a PC-3000

[@euge963]

Same, but it costs a pretty penny

[@rossmanngroup]

I wanted one for so long. It took me 8 years to afford one.

[@charlessmyth]

Have a backup plan, and stick to it :-)

[@kurbanshapiev6813]

PC-3000?) Hello from Russia))

[@Jennn]

So this means it is possible to finally see why the heck some 1tb drives are only 933 or something similar? Like can this software pull the firmware too for the morbidly curious??

[@matthewa158]

The main reason for Windows showing 933GB is because Windows uses 1024 for their data size increments and Storage Manufacturers use 1000 bytes. 1TB for Storage Manufacturers is 1000 billion bytes, Windows would require 1024 billion bytes of storage for it to show 1TB.

[@Jennn]

@@matthewa158 thank you!

[@cinlung]

When you were heating the memory chip, what temp were you using to heat it?

[@jurassiccoast]

Dobrze ze sie udalo, takie dyski ssd z gownolitu robia teraz

[@cronin4392]

Dude you guys won’t repair the SSD on my MacBook Pro. What the heck?

[@rossmanngroup]

I can't find a good source for chips for the A1990 as I mentioned in my initial response to your inquiry. Everybody I have found are people who are taking them off of boards that had the tps62180 problem where it sends spikes of 12 volts to the NAND so they don't last. This isn't a fixed SSD either, it's clearly data recovery, which you said you had no need for in your inquiry. Why are you publicly complaining when we were polite in answering your inquiry?

[@talkmusic9142]

First