Dyson 360 eye Robot Vacuum Cleaner - Mammoth Real Life Gadget Review

Buy your Dyson 360eye here: amzn.to/2y87Zmx
Please support this channel to enable more Gadget Reviews! patreon.com/user?u=4084375 - Thanks so much!
This is epically long review of the Dyson 360 Eye! The reason for this..well....its basically as short as I could edit it as for someone thinking of getting one should have a pretty good idea by the end of it of all the pro's and con's!
Summary Starts at: 1:16:54
Please like and subscribe!
Updates:
5th August 2016:
Emailed dyson regarding wear on rear roller. Will post if / when I get a reply.
6th August 2016:
The schedule was me being a silly billy, what you set is displayed below the words 'Every Day' - it threw me a little!
7th August 2016:
Dyson emailed back, on the 11th they offered to send an engineer around and exchange the whole unit due to the brush! I said can't we just exchange the brush, but then actually I have not been successfully getting it to do a full clean AND return to its charging dock. The second unit (yes I purchased another for home!) works really well and always successfully does a full clean....and the area is just as complex if not more complex. So will swap out a unit if the option is still open, and update here.
15th August 2016:
Checkout this update video here: • Video
Want to send me stuff to review? Just email across: [e-mail]

[@1983Jacko]

Definitely cool technology but I'll wait it out a few years until they really perfect these vacuums.

[@rhondaburrell3267]

The best Robot Vacuum i have ever owned🌼 It does a great job cleaning the main floor in the house that is 2800 sq ft.

[@kiznisha2562]

Great real life review as always, I honestly have no idea how you are so patient.

[@RealLifeGadgetReviews]

Lol, thanks for watching and the comments!

[@herbys68]

I think your brush got damaged when the robot caught that pen part.

[@seatraveller]

Second review that I have watched of Ian's now, and like the previous one on the Hot and Cool Link Purifier, this review has just been as useful and informative, so thank you. I have my concerns over the connectivity issues, but overall, based on your recommendation, it does appear to be a solid product worth purchasing.

[@RealLifeGadgetReviews]

Cheers!

[@beautifulsmall]

Great video, very interesting to see how it worked in your most unusual environment.

[@RealLifeGadgetReviews]

Thanks for watching and the comment, glad you like the video.

[@moviemonster99]

Bought one too because of the looks. Later to find out all I got for my money was the looks. Keeps going around my room like a lost turist. Returned got me Samsong and I LOVE IT!!!. Also got Roomba. Both work great!!!

[@RealLifeGadgetReviews]

After setup...which took an age...They have both been really good, hardly ever error out and return to base consistently. I hear good things about the Roomba!

[@hamieh1]

Thank you for sharing ,enjoyed it .Thumbs up .

[@RealLifeGadgetReviews]

Cheers

[@samstornc8744]

Thanks for the long but in-depth review it was one of the many I watched before purchasing one for myself. Compared to the Neatos I've had its more thorough and doesn't climb up the legs of my wood office furniture to unstick itself. I have close to the same sort of large space to clean with a office area attached. To get around the dark cleaning issue I just programmed my "Lutron Caseta" lights to turn on 5 minutes before the vacuum start time, off in 60 min, on again in 1hr 45 min then off again in 50 min (etc...) and in the office area I have a Wemo light switch with a motion sensor with the sensor placed outside the room so the lights come on by the time the 360 gets to the room. Anyhow great review and much thanks!

[@RealLifeGadgetReviews]

Thanks for watching, good idea with the light timings and sensor.

[@llamaboyjoey]

You know, judging by your needs, it seems like a high-end Neato Would have been better. They use laser mapping, so they have no problems operating in the dark. Neither the Dyson nor the Roomba 980 can do this. The Neatos also have mapping on par with, if not better than Roomba or Dyson. Granted the Dyson has larger bin capacity and more suction power, but since you want to use the bot to clean your warehouse every night, all you're really picking up is loose debris and dust, so there shouldn't be any real difference in performance.

[@RealLifeGadgetReviews]

I took a look, looks pretty good!

[@DomainRider]

Good video! (if a bit long) The app's now been updated to show battery charge and to provide a low-power quiet mode - which is still fairly effective and extends battery life a lot - you might find it'll do the whole warehouse and get back to the charging station. Once the place has had a good initial clean, quiet mode should be enough to keep it clear.. I didn't have the problems you had getting connected, but I was using Android and have a good wifi connection (and I followed the manual from the start!). I'm keeping mine too - it's nice to have the place cleaned every other day without having to do more than move a few bits & pieces out of the way.

[@RealLifeGadgetReviews]

I went a step further and got 2 :) Ha ha. Yeah the new features are cool, extends battery life loads, also in the office the lower power mode is so much quieter meaning it doesn't annoy people so much! Thanks for watching!

[@speedbird737]

I think you need to go on an iOS course ;-) If you drag top to bottom the iPod touch screen you will see all your previous notifications including the dyson one. OK so what we have learnt from this video is there is nothing wrong with the Dyson 360 but the operator should always read the user guide first !!!! Also why don't you get your colleagues to change the router password to something memorable !!

[@RealLifeGadgetReviews]

IOS notifications, of course I know this, but REMEMBERING everything all of the time is quite a challenge for me ;) There were several app crashes and timeouts before connection / setup actually occurred, think they have fixed some of these in the latest update thankfully, so should be easier now. They are also working back through the user manual and releasing another apparently, as I discovered - specifically in regarding wifi, an important instruction is on the following page (so if going through step by step it misses crucial information). Its almost there, and its definitely improved as once it has been setup I have had ZERO connection issues to the devices (not on either of the 360eyes I own). Engineer did state though the bots do NOT like being taken from one wifi connection to another, you basically have to reset the entire thing to get it to work properly which is something they are looking into resolving. Having it to be able to have multi wifi functionality would be awesome. Thanks for watching!

[@jrgenthomsen8692]

Thanks That Was a mouthful but very informative, and very fine- describing the connections problems, and the problems with the returning to the docking station, can be that Dyson can update the software - where it will return to the docking station and tell you that it needs cleaning the dustbin, that could be nice to get that feedback on the aps to. So Dyson has made a fine product and it even could get better in version 2. Nice to se someone taking things seriously Thanks :-)

[@RealLifeGadgetReviews]

Thank for watching and the comments!

[@npne1253]

This robot vacuum cleaner is only works in day light! And you didn't read the instruction book witch is have a page that will tell you to put in day light , you can set it day time run just the time your robot vacuum cleaner pass by the baby .

[@mcbrite]

Gotta be honest... My Neato Botvac D85 is a lot simpler, covers every centimeter with military precision (not the "hope and pray approach" of, say, Irobot) and doesn't need stupid wifi bollocks or an hour of setup... Also less high so get's under furniture way better. I think I could even schedule it, but why? Just press one button when I notice it could do some work and voila: Starts moving, it's laser constantly rotating and scanning the room and following a PERFECT pattern... Not a Dyson hater, either... I LOVE my "normal" Dyson Vacuum! It truly sucks! ^^

[@RealLifeGadgetReviews]

Thanks for watching and the input. Will also take a little look at that model and see what its all about.

[@mcbrite]

+Real Life Gadget Reviews In the defense of the 360: I'm sure sucktion is way better... But I only have hardwood and no carpet, so I don't mind...

[@herbys68]

I second that. I haven't tried the Dyson (though I love my other Dyson devices) but I tried Roombas and Neatos, and the Neatos beat the Roombas by a massive margin. They clean better, are easier to empty and maintain, always find their way back home and never had problems. Only issue I had actually is that the batteries on the old models used to only last a year or so, but haven't had that problem with the Botbacs. My only gripe with Neato is that they stopped doing software updates for the devices. But other than that, I am happy with them and I don't see a need for spending $1K on the Dyson.

[@mcbrite]

+herbys68 Agree 100%, especially on the "easier to maintain" part! Completely forgot to mention that! Takes me about a minute to empty it, remove hairs from roller and do a rough clean of the hepa-filter! Pity about the updates, BUT the software ot has seems to do ok with my layout...

[@KeLLStaRoxx]

Great review :) very informative. PS:- Don't know if you were kidding or not, but a bit of advice, don't even consider buying an appliance as a pressie for the Missus. #TrustMe #DontGoThere

[@RealLifeGadgetReviews]

Thanks for the comments. Guess what, I bought a Dyson DC25 a couple of years ago for the good wife, as a christmas present :) Went down a treat, also bought her a bin for her birthday, it was a lovely bin mind you, stainless steel (www.SimpleHuman.com). Mind you, she does get an iPhone at least every 2 years and other lovely stuff :)

[@KeLLStaRoxx]

Hahaha, fair enough, she's a special lady, but you already knew that :-)

[@RealLifeGadgetReviews]

True! :)

[@fodrocksuk.forestofdeanroc5686]

KeLL*StaR get her a cleaner next time, a holiday and a coffee machine

[@epippins]

Yep, nice pictures....

[@marcasodonnell4002]

fantastic review, just purchased one to try out and can conclude that it truly is an amazing gadget. I noticed that the nylon sections of the brushbar seem to be fragile and are beginning to wear off, does Dyson send out another brushbar under warranty because of this issue?

[@RealLifeGadgetReviews]

Yes they will, give them a call, I have had x3 so far. The black section just strips away within hours.

[@rfitzpatrick32]

What about the scheduling feature which didn't work? Did you phone support like you said on the video?

[@RealLifeGadgetReviews]

Scheduling works spot on. It was my misunderstanding with the screen showing the schedule (coupled with - for some odd reason - it not working initially). But since the day after (And now weeks ago), it has worked every time on both machines.

[@fodrocksuk.forestofdeanroc5686]

I have one, absolutely love this.

[@sicilianotoronto]

You’re hilarious! I just subscribed. Thank you for this real life review. I’m definitely not buying this, I’m going to wait for later models with improvements. I love my other Dyson products though (DC 23 animal, and the Hot/Cold fan) Ps you should be doing an ASMR channel as well! ;)

[@RealLifeGadgetReviews]

Welcome aboard! Enjoy the ride ;)

[@newportmeister]

Good video - the app and connectivity seems unbelievably rubbish though !

[@RealLifeGadgetReviews]

I think its getting better...slowly. The 5g network not being possible has got a lot of users confused (like me!), buyers tend to be gadget lovers...and 2.4ghz certainly isn't modern!

[@newportmeister]

Real Life Gadget Reviews I hope that isn't a hardware limitation; if it is that is somewhat of a shortcoming. I think I'd have to have a massive tidy before I could start using it, but that's not such a bad thing !

[@RealLifeGadgetReviews]

Yeah, oddly it makes you tidy a lot more as you want it to do a successful clean.

[@mindlover]

Do you think it would scratch polished or waxed floors?

[@MrJetexjim]

Well have spent a large part of my Saturday struggling to connect to my Dyson 360 I'm here to tell you that even after 6 months things have not get any better. I'm in Germany and first I spoke to the help line in the UK and they told me to email the German helpline. The german helpline repeated what it says in the manual, (make sure the Robot WIFI lite is on etc) and so I'm still struggling.

[@thbe51]

Hi, I have shecked your videostuff on Dyson. Do you know how to remove the demo-stuff in the app? I have the 360eye and the Pure hot+cool but there are demostuff which I would like to get rid off!!

[@idparkinson]

It is very straight forward, it is user error that causes the problem.

[@mungs1104]

Ian Parkinson is a closeted troll and doesn't know it.

[@calfeggs]

Seems like a good product aside from the app.

[@RealLifeGadgetReviews]

Thanks for watching, yeah it works really well and is pretty Robust.

[@ixxxxx678]

Chief Engineer of Dyson should be forced to stick his nose into every speck.

[@RealLifeGadgetReviews]

Agree!

[@DavidWolf84]

My experience has been interesting. I bought mine. Could not connect to wifi at all on ios. Had to connect with Android..... Brush starting breaking apart after two months. Dyson as on 11/11 still required the whole robot to be shipped back instead of sending a new brush. New vac came and the motor is noticeable quieter on max and quiet mode. I wonder if they did some changes and that's why they want you to just ship it back.

[@RealLifeGadgetReviews]

When I chatted to engineer he said they do that with all product regardless of the issue, if its under warranty. Proved true - when I wrote a question about one of the fan units, questioning it not turning left to right they scheduled a return (all I wanted was question answered). I think its to make sure customers are 100% sorted. Brush bar is really really bad, the wear rate is incredible.

[@DavidWolf84]

After a few days of use with the new robot its so strange. i had to do the firmware upgrade via USB. I noticed that this robot seems to drive where ever it feels like it, while my first one did the square course. Very strange. between the motor and this I feel like there is some sort of software change beyond the firmware.....

[@RealLifeGadgetReviews]

A little odd, both mine majority of the time follow the square pattern. Although, sometimes they do seem a bit random. Is the lighting good where you are? (They are terrible if lighting is bad...for example a early morning schedule is pointless unless the lights are on / its sunny).

[@idparkinson]

Step 1 - charge your robot, you did not complete step 1, how can it connect if the battery is dead?

[@RealLifeGadgetReviews]

Battery was on 40% on arrival.

[@onode797]

Ian Parkinson lol

[@pauledwards6535]

If it goes from the base to cleaning then to other rooms then needs to recharge will it easily go from one room to another room to find base to charge

[@RealLifeGadgetReviews]

Yes, works fine in our house, gets its way back no problem.

[@peepiepo]

Watching this I feel vindicated in always reading the manual first

[@D5380H]

Old Uncle Silas first thing I always do get the manual for some bathroom reading 😂😂😂

[@gryzman]

Test roomba 980 please

[@pieterhartzer7884]

I believe the problem it reported and not getting back in the night is due to it not being able to "see" in the dark. I've read about that happening.

[@RealLifeGadgetReviews]

Yeah, its not good in low light at all.

[@sunnyduscle]

Samsung power boot is a monster and the most powerful

[@Narwaro]

You should make videos more regularly!

[@RealLifeGadgetReviews]

Thanks!, I just need to find the gadgets I suppose :) And excuse for some purchasing :)

[@Narwaro]

Haha yeah thats true :'D

[@megansellars9169]

zhkkkkiiiiiyjhfssjd a.duty gaudy was GT

[@katyakovec]

Отличное видео. Очень показательно сколько геморроя можно купить за такие огромные деньги. Отличное железо.Отличный циклонный фильтр. Но нет бампера, 20 минут работы за 3 часа зарядки(издевательство) и сырая прошивка... как с такой подробной картой можно не дойти до станции???

[@daveogmiles6152]

mmm impressive

[@vladimirmejberg]

thanks a lot , after all i decided not to buy. i spent my time, but safe my money .

[@frankynakamoto2308]

What if the vacuum cleaner speaks, and can make phone calls. also with a refresher.

[@devingoins361]

it says dock and charge charge

[@josephchiarello11]

if only dyson would sell a back up battery?

[@RealLifeGadgetReviews]

Yeah, hopefully at some point, I think it would be expensive though (£150-200 mark)

[@peterwan7945]

Run it in quiet mode not max mode

[@RealLifeGadgetReviews]

No, prefer max mode as it gets up more dirt.

[@oxoConstantinEoxo]

It is simply too big. thank you :D

[@RealLifeGadgetReviews]

No problem! Thanks for watching.

[@Soapy_Water06]

hey y do u ride around on a hover board thing every where

[@RealLifeGadgetReviews]

Certainly do!

[@Soapy_Water06]

@@RealLifeGadgetReviews that's cool!

[@Soapy_Water06]

@@RealLifeGadgetReviews is that big area your house

[@colincampbell3679]

Well, good vacuum cleaner... But what a huge amount of wasted time fighting with the app set up! My advice is get your money back mate and hire a cleaner to vacuum the shop, they would do a better job and cost way less to hire even for a full years work? Any the rest of the money saved be better used buying a robot lawn mower which does work well when set up right ( and a less hard way ) than this dyson vacuum cleaner. Good honest video review sir :)

[@RealLifeGadgetReviews]

Thanks for the comments and watching Colin!

[@colincampbell3679]

no problem, keep up the good work! :)

[@richardshippey3957]

J. U

[@misterkota1252]

seems like a product from hell. Horrible experience! You'd have been better off with a Roomba 980. Roomba would have been finished before you even got the eye connected to wifi!

[@RealLifeGadgetReviews]

Now its setup, its all good. But yeah, took some time!

[@misterkota1252]

I have to say, I wanted this until I saw it working... spending a third of its energy sitting still with vacuum motor running full blast... seems fundamentally flawed to me

[@bigman55434]

or better off with the Neato Botvac Connected. Easy wifi/app setup, sucks dirt up like crazy, and is relatively quiet.

[@misterkota1252]

zog noty, when a product is not up to standard, it's very important - the flaws must be highlighted in the reviews. That's how products are improved. Shutting the f up is not the way to go when it comes to reviewing and providing feedback on products. And I also own a Dyson vacuum, so your assumptions were wrong on both accounts, so who's the mongoloid here?

[@HygienistDentist]

can't hear much. it's so quiet

[@bartl.7390]

The video is way too short.

[@RealLifeGadgetReviews]

I know tell me about it! Will release a special extended edition soon! Maybe even a sequel!

[@AdamHiltonChannel]

Half of the issues found while connecting it to wifi is because he's not following the instructions given to him

[@RealLifeGadgetReviews]

Which part was that? There were several app crashes and timeouts before connection / setup actually occurred, think they have fixed some of these in the latest update thankfully, so should be easier now. They are also working back through the user manual and releasing another apparently, as I discovered - specifically in regarding wifi, an important instruction is on the following page (so if going through step by step it misses crucial information). Its almost there, and its definitely improved as once it has been setup I have had ZERO connection issues to the devices (not on either of the 360eyes I own). Engineer did state though the bots do NOT like being taken from one wifi connection to another, you basically have to reset the entire thing to get it to work properly which is something they are looking into resolving. Having it to be able to have multi wifi functionality would be awesome. Thanks for watching!

[@AdamHiltonChannel]

+Real Life Gadget Reviews Yeah I'd completely agree with that. I think you just could have saved time by reading instructions fully, I did enjoy the review though!

[@RealLifeGadgetReviews]

Cheers dude!

[@experiment54]

Its 2018, you shouldn't need to follow instructions. I didnt with my neato. Once you log in with the app on iPhone it finds the robot, switches your wifi, and then switches it all back once set up. End user experience counts.

[@synergyxv7391]

Some long video😂

[@RealLifeGadgetReviews]

You wait until the sequel :) Ha ha. Thanks for watching and the comment!

[@synergyxv7391]

oh no problem mate

[@riskfactor3171]

That thing seems like a complete nightmare, both from a setup standpoint and routine liveability. And for the price? Terrible. If you’re in the market for something new, have a look at the Xiaomi Mi vacuum (generation 1). You could buy 3 of those for the price of the Dyson, with a 7 mFAR better functionality. Lots of reviews of it here on KZbin.

[@ngotridat92]

ｆｕｎｎｙ

[@hymlog]

..CAN YOU GET YOU GET YOUR MONEY BACK?

[@klnine]

AI anyone ?

[@sabretooth0467]

Black bristles falling out already! POS. Brush will be gone in less than 6 months.

[@RealLifeGadgetReviews]

So far they have been replacing under warranty couple at a time.

[@sabretooth0467]

For 3 years??? Looks like Dyson refuses to fix the problem.

[@RealLifeGadgetReviews]

Totally, waiting to see what the latest ones look like...I think they will be the same. I wonder if they are waiting until Gen2 or something until they put in a fix.

[@sabretooth0467]

How are the tank tracks? Turn it over and check. Are they still in perfect shape, like none of them have little pieces missing? Just want to know.

[@nike12000haha]

Next time buy a roomba and save yourself some time and hassle!

[@RealLifeGadgetReviews]

Ha ha, yeah might give one of them a go at some point, but the Dyson actually turned out really well (update video going up this eve, 6 months of ownership now!)

[@mungs1104]

insanely unstable... they should have never made such a shit app... I thought maybe it would be nice. cave even control it like a remote. meh, not worth the money.

[@RealLifeGadgetReviews]

Couple of months on - it does clean (and complete cleans...i.e get back to charge) VERY well.

[@JS-vk7ek]

For a tech review guy you know very little about iOS and you make it look very complicated, which it isn't.

[@SHAKYSPIDER]

Imagine if he was in charge of The Gadget Show? He will bankcrupt Channel 5! What a pathetic video by an individual who doesn't have a clue what to do.

[@RealLifeGadgetReviews]

Its 'bankrupt'. Thanks for the very insightful and constructive comments! Have a good day.