Dyson Cinetic big ball animal Still has filters clogged and need to be changed!

This Dyson UP14 DC77 big ball Cinetic animal has filters that clogged and now need to be changed .
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• Dyson Cinetic big ball...
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[@ethelryan257]

You do excellent work. The more I learn about Dyson, the less impressed I am by them.

[@martinbarringer6808]

Excellent! I was baffled when I could not find any filter to clean on my Dyson Cinetic big ball. Now I know why! And having had it many years, I now understand when the performance has degraded.

[@angelawheate2901]

Finally someone who could show me how to get to these filters... before this I didn't know it had filters. Thank you. Now to try to source them online. Wish me luck.

[@kiefervlogs394]

You know your video really helped me I actually thought these did not have filters and they had effective Cyclone until I watched your video

[@Ecksterphono]

Thing is as well. Once you start getting into the 2 tier and 3 tier cyclone systems. You sacrifice suction however gain finer dust particle coming out. Because now you have more cyclone restrictions and debris fields in those systems. However the finer the particles the more static cling. What Dyson needs to do is a reversal flow self cleaning setting for the cyclone canister. I wish there was a way to eliminate static cling inside the cyclone outside cavities. The cinetic oscillating tips are an OK idea which I call dynamic shakers to drop the particulate out, however they need to be directed in a way that they go directly into the bottom of the bin. Or Dyson should have a maintenance program where every 6 months to a year during and after the warranty period if heavily used have the cyclone canister taken apart and thoroughly cleaned and all filters checked. That way it may alleviate constantly replacing the filters.

[@chrislee9066]

I know that cyclones are limited to removing larger particles, and have read studies stating that the limit is around 5 microns (smallest). The HEPA filters are needed to remove smaller stuff, so I entirely agree with what you've stated. Now, I know they've advertised as *not* needing filter replacement, hmm. Still, the Dyson had a much stronger vacuum than my previous home machines.

[@mkh878]

i am in Australia and service/salvage broken Dyson's to fix and have fixed 40-50 machines. from the DC08 to the DC54 (cylinder type) which is popular in Australia. And you are right! the dust passes through the cyclone and clogs the HEPA filter, overheats the motor and kills the carbon brushes. Dyson Australia has repeatedly refused to answer questions about how or why its happening and their advertisements claim no filters to replace which is completely false. the HEPA filters should be replaced yearly or once every 2 years depending on how often its used.

[@281cu6]

Don't tell that to Vacuum Fact's channel. He'll spam your inbox 10 times per hour trying to tell you Dysons have lifetime filters and the cyclone filters everything.

[@finetricycles4579]

Dyson got to big to fast on lies and now we the public are paying for it. The machine is made cheap and the filters are expensive, like a cheap printer that the ink costs as much as the printer! I perceive Dyson the type that would sell a blind man glasses!

[@goodgremlinmedia2757]

@@281cu6 HA. He just said that to me

[@Snikkelbek]

@@281cu6yeah I know. It’s all proven by Dyson 😂

[@n123896]

I hate this vacuum. I had a Dyson D17 Animal and loved that machine! But after a little over 5 year the brush starting making a terrible noise and I tried a belt and new brush and didn’t fix it. I thought I would “upgrade” to the Big Ball Cinetic about 5 years ago and it’s terrible. It is weak sauce. And because it doesn’t have a pre motor filter you can’t get the smell out of the machine. With the D17 I never had unpleasant odors. Don’t buy a Cinetic. They are cheap, weak, stinky, and total waste of money. I got a Rainbow E2 Black, right before they changed to the SRX, and I love it! It’s a lot to setup and teardown but it works fantastic and smells amazing with the scented oils in the water.

[@davidperry4013]

Modern bagged vacuums that uses cloth bags never loses suction until the bags are densely packed with dirt, dust, and debris.

[@samdavid22]

Thanks for time taken to show us . I all ways find Dyson's only lasting less than 10 years . I wonder why? So there is two filters to be change , Not just the one filter as Dyson says and Dyson says to wash this one filter a few times a year , My old Nilfisk is 20 years and still going and other barrel vac had in the distant past last like the Nilfisk has lasted and picks up the dirt well .

[@Edbrad]

Dyson Cinetic is clearly not built to last, judging from their marketing. Otherwise they would have to say that there was a filter to clean,. Some Dyson fans seem to think it's possible it's HEPA filter work as intended and catch all the dust and whatever else but then like magic NEVER needs changing or cleaning. Well anyway, the point is if Dyson says it doesn't have any filters that need cleaning or changing then they must either be saying they have some kind self cleaning filter for their filter or they're actually saying it's true so long as you don't use it more than this much for this long for this purpose. But you know that doesn't sound half as snappy to a marketing dept as NO FILTERS TO CLEAN, which as so often is the case decided to market a product they wish they had rather than what they actually had.

[@kaylavanseth8688]

We purchased this vacuum when our daughter was born. She will be 6 this month. I LOVE this vacuum. My KIRBY is only used in the basement due to it being so dang heavy. I had the brush head replaced under warranty. If you use the machine properly and keep it clean you will have no issue. I only looked for this video because we have a dog and the smell is starting to come through as I use it. I will gladly pay for 2 filters. This unit has minimal maintenance and I see no problem with it. I will buy another one whenever it dies

[@finetricycles4579]

If you have the up14, it states all over the box etc it never requires to wash, change etc the filters. With that said, why would you want to pay for new filters if it was false advertising? I doubt you will get the pet smell out with new filters, I would recommend renting a Rug Doctor to clean the carpet and scream at Dyson!

[@johnbunting4986]

Dang those are some expensive filters.

[@francessteele8673]

Getting rid of my dyson and buying a Sebo D4 Premium this week. So excited.

[@avtechnz]

A wise choice!

[@Dustyscorner1111]

Miele or a numatic would filter perfectly and are both low-maintenance, high quality and very good pickup. And from trust worthy trouble-free brands. Spend a little, make it an investment, you will be impressed

[@marksmith5156]

We have a Dyson for convenience but still use a kirby legend 2 for a good hoovering round when the children are inbed

[@Dustyscorner1111]

Hoovering????

[@marksmith5156]

@@Dustyscorner1111 good deep clean lift the pile back up

[@Dustyscorner1111]

@@marksmith5156 I mean Wdym by hoovering????

[@marksmith5156]

To vacuum the carpets we have 6 children

[@Dustyscorner1111]

@@marksmith5156 ok but what does hoovering mean

[@Ecksterphono]

Yup pre motors filters aren't invincible no matter if it's a cinetic. You'll never get away from fine dust over time

[@PerformanceReviews]

Correct

[@fiestalarry]

Thanks very much for posting this video, I have this vacuum and I couldn't figure out why it was shooting clouds of dust when I started it up. I took it apart and holy smokes yes those filters were absolutely filthy. I've had it less than a year, I don't understand how this can be marketed as a no filter's to clean vacuum, do they just want me to toss the entire thing after a year?

[@Perfect_Storm4]

Got a kirby 8 years ago... lasted me 2 years... got me a dyson lasted me 6 years till someone ran over a corndog stick. Just saying.

[@adreanlinerusher]

I agree 100%, the dysons filters need to be beat out about every two-three months and then ever 6mo-1year wash them out and air dry for a couple of days :)

[@its-amemegatron.9521]

Kirby all the way. Bulit tough and preform great. Once your warranty expires it's easy to repair too.

[@mintsiez]

@@its-amemegatron.9521 I hope they are built tough its not like there $1200-3000 or anything

[@its-amemegatron.9521]

@@mintsiez They are but you gotta find the right dealer. I heard some people get then for about 800. Two other vacuums that similar in quality are the Royal All metal that has HEPA bags and a Direct Air Sanitare.

[@nickb5091]

Other than the two post filters on the sides of the ball, are there any pre-filters that can be replaced if torn down? I noticed the newer models like the animal three have a washable pre-filter that kind of seems like backwards technology to me if the cinetic ball upright version that I have actually doesn’t have a pre-filter?

[@jennifersmith7954]

Thank you so much.

[@arielloza2509]

Of course they clog. Just like any vacuum. Dysons are designed to be maintained if not they yes blockage will occur. Research people!!

[@PerformanceReviews]

Dyson clams no" Filter maintenance " on this model # UP14 .

[@ethelryan257]

And my Kirbys still work perfectly and their HEPA filtration does, too, after decades of use. Yeah, defend Dyson all you like, they're just not worth the money.

[@urntwrthyZ]

@@PerformanceReviews Unless the bin is overfilled...a critical issue with these.

[@cendypajarito2668]

On the dyson website though for this specific vacuum there is no filter maintenance, even on my manual there is not instructions on cleaning the filter only the clear canister.

[@PerformanceReviews]

Exactly why most of these died within the first year. Link to filter in description

[@chahahc]

Dayum only 5 microns? That's literally paper bag filtration level lol. The reputation for bagged vacuums that clogged up and didn't filter well needs to die since that was back when paper bags were the only option. Synthetic hepa bags are a completely different ball game.

[@zodiacfml]

if 5 microns and paper bag filtration mentioned is accurate then that's exactly what Dyson engineered for and what you see here. Instead of paper bags thrown out every week, one simply needs replacement of the HEPA filter occasionally, as he said, 6 months to a year.

[@djkev6973]

I have a Cinetic Big Ball and its fine, but I'm considering a Simplicity Synergy S40 Premium. Would you recommend it?

[@PerformanceReviews]

No I would go with a simplicity s20 premium or a SEBO X4 both are infinitely more reliable and will last much longer .

[@shawncapps4515]

you are correct Dyson Cinetic Big Ball Upright Cleaner doesn't have a maintenance filters. it will restrict air flow and lose suction. the issue of the Dyson Cinetic Big Ball Upright Cleaner is the filters were clogged tap it you can see dust flying out of it and it needs to be changed. I have Dyson Ball Upright Cleaner. it has maintenace filters I wash it 3 months so I let it dry on 24 hours when it's completely dry. I put the lifetime hepa filters back to the cleaner machine successful. good to go. (^_^)

[@dencarroll8177]

thanks

[@hamzahassan7730]

Wow. I like Dyson vacuums but this model is probably not the best of the dysons. I am not surprised there is a hepa filter. Idk if you know this but the motor has graphite in it and when the motor spins, the graphite gets shredded into fine particles and that needs to be filtered out. Honestly, Dyson should have admitted there is a hepa filter and made it replaceable. Its a good thing these pieces of crap are discontinued. Bring back the older models like the DC14, DC17 and the DC25! Another thing I like better about older dysons is the pedal to recline the machine. It prevents accidental reclining. I don’t collect vacuums but I currently own my family’s old DC14 and a DC24 i got from goodwill. And my family has a UP13 which works great.

[@Tetrall]

He’s right - if you buy OEM it will be around 100 dollars to replace all the filters. If you go knockoff it would be less than 20.

[@PerformanceReviews]

There were no knockoffs at the time of filming.

[@jimshea7052]

Clean side of that hepatitis filter was spotless. They are washable by the way.

[@PerformanceReviews]

No and no

[@albertpintor3522]

Cloth bags have only become more popular in the last 15 to 10 years but sadly bagless vacuums were already taking over the industry ugh

[@ianhall6203]

Thanks for the video. Dyson's products are garbage, I would not purchase their vacuums. I would look elsewhere for a vacuuming product.

[@krekmanski]

Hey, I'm looking at bug ball cinetic absolute 2, the v8 absolute + and thr miele triflex cat and dog (I have a dog) In told all of them have permanent (8-10 year) filters and the best is thr big ball. What would you recommend?

[@PerformanceReviews]

kzbin.info/aero/PLiENBcs2au1a1nUTPHKq2VwqNUSojcObi

[@aelablba4940]

Motor of dc 77 how to change

[@brian8876]

The Dyson I have is a washable heppa filter so does it still need to be replaced?

[@PerformanceReviews]

Yes

[@markomann1380]

do these models motors not last long or common failure of the motherboard , tryin to figure if they are worth my time thanks

[@PerformanceReviews]

Really after they're out of warranty they're not worth your time. Typically the motors go bad though.

[@DemetriLoizou]

To be fair, it is mostly carbon dust from the motor. Unless they use a digital motor (which they did in a vacuum for flats, rather unsuccessfully) carbon dust is inevitable. I think its a decent performance personally. Thanks for a great video!

[@PerformanceReviews]

See my other videos on the subject more than 50% of the dust and debris going into there is stuff that bypassed the cyclone which only traps dust down to 5 microns.

[@Dirty_Bear22]

Performance Reviews to be fair the standard Dyson pre filters were about 5 microns if I removed correctly. The few cases of plugged up Cinetic Dyson’s are probably caused by consumer misuse from over filling them. Lots of people tend to fill Dyson bins until the entire cyclone shroud is covered, when the shroud is covered with debris the air flow and air speed in the cyclones is severely impacted thus causing reduced dust rejection efficiency which can severely reduce life. The takeaway is that it’s extremely important to keep the cyclone shroud clean and emptying the bin at or before before reaching the max line, especially on Cinetic Dyson.

[@vacuumtests9225]

@@Dirty_Bear22 Few cases! They all let a lot of fine dust to the motor. And huge problem with the cyclone systems is that they limit airflow A LOT. That is why bagged vacuums are far more powerful.

[@Dirty_Bear22]

@@vacuumtests9225 ultimately cinetic dyson vacs were to finicky and production was stopped. The small sample of 5-6 cinetic dyson vacuums I seen only had a light coating for dust in the motor area, and mostly carbon dust on the filters. But factors like dust composition and how full they are allowed get will definitely affect the severity of dirt load internally.

[@TommyCullen-VacuumConnisour]

it is a pre motor filter mate, all of that dust is 100percent not carbon dust.

[@brandonford4474]

How do you pop the cap off? Where do you buy the filters? The instructions say to wash the filter

[@PerformanceReviews]

Link in the description to new filters for this model but they are very specific to the model that you have. When in doubt bring it to your local vacuum store.

[@normas371]

I just talked to Dyson and they insist that filter does not need to be changed. I'm not doubting you. but they were not about to give me any information on how to order a replacement hepa filter. Any ideas on how I can get this filter when needed?

[@PerformanceReviews]

+Norma Wgc local vacuum store who had a "Essco "account.

[@normas371]

not sure what an Essco account is...haha but I'll call around.

[@johnerikson7094]

Looks like Dyson was not on the ball with this machine. (Ba dum tss)

[@camilleparent6999]

You compare a very white piece of paper to the dirty filter, why not compare the new filter you already have there and do a side by side?? That would be the ethical way to compare as the paper you showed to compare to the dirty filter is even more white than the new filter. Also you showed both sides of the dirty filter, why not show both sides of the new one?? Other than that, great video.

[@glavchev]

Very interesting! Miele Blizzard CX1 also comes with lifetime HEPA filter. I wander how does it look after couple of years...

[@PerformanceReviews]

The cx1 has two filters they claim to be a lifetime. They will definitely need to be changed the pre-filter seems to be lasting 9 months to a year from reports.

[@glavchev]

Kinda disappointing! Thank you for the answer.

[@JQ0008]

is there a filter in the clear bin as well, that you can take and wash?

[@PerformanceReviews]

There is no filter in the bin on this model. There are models that look similar that have a pre motor filter that must be washed every use.

[@sanelah1125]

Can I wash this filter ?

[@PerformanceReviews]

Nope ,you cannot wash a paper HEPA filter it's fine enough it will absorb the water minerals and make it worse. Needs to be replaced think about it as an expendable instead of buying a vacuum bag which would be significantly cheaper.

[@avtechnz]

Why do people buy these bagless vacuums. I good quality disposable bag, pre motor filter and HEPA exhaust filter (washable preferably) is the way to go. I have rental properties and regularly see bagless cyclonic vacuums sitting next to the rubbish bin and a new box for the replacement (bagless vacuum) sitting next to it. Throwing money away! ( I clean the old discarded vacuums, cyclones and filters and give them away to the needy. Most times the prefilter has never been cleaned. Emptying these things gets you in a dust cloud, must be great for the lungs! I have two Delonghi Xlence XTL210PE that I have picked up virtually free because of the bagless craze. They are fantastic machines with excellent filtration and super quiet. My bag style Electrolux is 25 years old, used with manufacturers bags and premotor filter and washable HEPA exhaust filter. Still on original motor. Only parts required have been one new hose, replacement HEPA filter and carpet nozzle.

[@kellycutie82]

Could I clean the filter with a air compressor? Just give it a blow out?

[@PerformanceReviews]

No

[@andreah6175]

@@PerformanceReviews These filters, are they washable permanent filters?

[@kass9722]

umm, you do realise that dyson market these uprights as 0 maintanance? "No filters to wash or replace. No bags to buy." is the exact wording from dyson.... so i'm guessing that the coments that you're complaining about, feel that you completely miss the point. ie dyson = scam!

[@PerformanceReviews]

yes and market well they do

[@therandomprojectchannel3246]

It is not a myth dyson's do clog I knew it.

[@vorsprungdurchtechnik5]

Can you get away with just cleaning them monthly?

[@PerformanceReviews]

No paper filters need to be changed.

[@vorsprungdurchtechnik5]

@@PerformanceReviews is cinetic anymore powerful?

[@deadpool-ld5kw]

This vac costs like 600 to 700 and I gotta keep buying new filters???? Naw I rather have animal 2 for 299 where I just have to wash pre/post motor every couple months

[@PerformanceReviews]

You still need to change the HEPA filter on that model as well. Yes they recommend washing it but generally the minerals in the water will destroy the filter.

[@deadpool-ld5kw]

Performance Reviews I understand... so I shouldn’t wash it as often if it’s not dirty since animal 2 has the foamy premotor that catches most of the small dust?

[@PerformanceReviews]

Generally speaking the cylinder-shaped filter should be washed after every use. The mushroom shaped filter under the bottom wheel Dyson calls the ball should be changed about every 6-12 months you'll find replacements online anywhere from $40 to $60 for a genuine one I do not recommend the replacement as it doesn't make a very good seal.

[@flash1034]

So which filter(s) are you supposed to wash?

[@PerformanceReviews]

None on this model.

[@garrettdodson6110]

Performance Reviews well none to wash. You can’t wash the hepa filters. They will turn to mush. They have to be replaced and they aren’t cheap either. And any honest company will tell you that vacuum hepa filters need to be replaced every 6 months to a year.

[@78vampboy]

Performance Reviews I was thinking about getting this model and the one with out a filter...but judging from the comment section this model doesn’t seem to be a wise choice. If not which model would you recommend, if yes which model should I go with the one with or without a filter

[@soderholmd]

Where can I order those from? On Dysons website it says purchase for qualified professionals only.......

[@spectreone101]

welcome to the world where you need to pay money for repairs and maintenance. this is called capitalism.

[@electroluxlad]

I would throw it away and get a central vac

[@PerformanceReviews]

Excellent get rid of the push behind tragedy all together!

[@Ca31_Buff]

Electrolux lad I would have one, but my house isn’t suitable for one.

[@MrDucatiti]

Does this apply to the current Cinetic Big Ball Animal Canister as well? Thank you for the informative video.

[@PerformanceReviews]

Yes but that filter is really hard to get to and not user serviceable. Basically plan on buying a new machine after 5 years with that one.

[@IDriveABuggy]

We have this machine in our office and we all hate it. It does not have amazing performance, and I can't believe you have to buy filters - the other models can be rinsed and dried - you also shouldn't need a screwdriver to get the covers off. I hope this machine dies soon so we can get a good vacuum!

[@PerformanceReviews]

That would be incorrect they all have filters that need to be change. Most also have also have a filter that needs to be rinsed as well.

[@zodiark2456]

all vacuums have filters that need to be replaced

[@garrettdodson6110]

The Cinetic line of vacuums from dyson is their greatest scam yet!

[@ogindianspice]

where did you get the name UP14 from? never seen it before?

[@PerformanceReviews]

+Zach P that's the model name on US models it's stamped on the identification plate

[@SonicSouz]

doesn't add up to me. other reviewers haven't said anything about needing to replace a filter/dust build up and I they did, they simply got it exchanged and their problem was fine.

[@PerformanceReviews]

+Solomon Bonds That's because the other reviews work done by a vacuum technician who fixes vacuums everyday. When you take things apart every day for a living you will have a different perspective.

[@Jack0Young]

Where can I buy these filters in the UK?

[@PerformanceReviews]

Check out the links in the description

[@NAOSANT]

Do you know if they make a washable replacement filter?

[@PerformanceReviews]

No HEPA filters are never washable even if manufacturers advertise them as so.

[@wertbe1718]

Those filters better be $20 at most

[@PerformanceReviews]

If only 😂

[@wertbe1718]

Reality is often disappointing

[@MarkSherwen]

Worst machine Dyson ever made. Why they ever went back to non washable filters I will never understand. I am carrying out a service on my customers machine for £35, the filters are totally clogged, I have knocked them out as best I can but if he wants the job doing properly it is going to cost him another £80 for the filters.

[@ThePrime206]

I personally think James Dyson and his products are grossly overrated. And I really personally once again do you believe that this company needs to be sued over this vacuum for false representation

[@GunGuy258]

You can wash them.

[@PerformanceReviews]

No.

[@GunGuy258]

@@PerformanceReviews why not? The older models come with instructions to wash them. Are these different? Just wondering because my mom has this model. Thanks.

[@Dirty_Bear22]

Craig Vaughn dyson says you can wash them on other models, not the cinetic. Different model, different requirements. I believe dyson sells the filters directly on there site, and you will have to replace them as needed. They should last 1-10 years depending on multiple factors.

[@GunGuy258]

@@Dirty_Bear22, I got ya. I actually tried to wash the filter on my mom's and realized they were paper filters. Lol.... IDK why they would charge as much as they do for tha vacuum and not put washable filters like the model I have?

[@Dirty_Bear22]

@@GunGuy258 almost every dyson has filters that are made of washable material, as they are expected to be washed monthly as regular maintenance . The Cinetic is supposed to have “lifetime” maintenance free filters, I guess dyson engineers considered factors like particle capacity, air restriction over time, and filtration stability and determined a paper type filter would be best. Dyson wanted to create a maintenance free machine, so washability of the filters wasn’t a engineering consideration.

[@blt803]

Lol, there's 5 year warranty guys....

[@PerformanceReviews]

You will need it !

[@Edbrad]

Just make sure you get them to replace the filter that never needs replacing before the warranty ends

[@PerformanceReviews]

+Jeff Tin-Long you will need it .

[@Animevac4874]

Dyson fools people

[@mikerobinson1145]

Dysons are the most overpriced pieces of shit in the world

[@FrenchFryCheese04]

i agree

[@mickyunit]

What a shit design to change filters!!!!