Dyson V11 Starting And Stopping Repair

[@shaneperkins9583]

This replacement option is what I'm doing. I didn't find this solution on Dyson's website. Thanks for posting this.

[@RyanHolota]

Thanks, Shane! I'm glad it was helpful!

[@clivel9508]

This video helped me with my problem. I noticed the trigger wasn’t sticking out as much as it used to. Removed the battery and noticed there is a black trigger on the battery itself. I had some left over pvc flooring that’s sticky at the bottom, cut out 2 small pieces in the same shape as the top of the black battery trigger and stuck them on top. Inserted the battery again and can now see the red main trigger was sticking far out like when I first purchased the vacuum. It works without any issues now. No replacement needed. Hope it helps

[@RyanHolota]

Great fix! Thanks for watching!

[@Androcentus]

This only works if there is so much fatigue...

[@achu564]

Same problem but out of warranty so dyson provided no help. The trigger failed through normal use. I guess quality is no longer a dyson prerogative.

[@RyanHolota]

Interesting. Did they offer to sell you a part, or just say ‘buy a new one?’

[@achu564]

​@@RyanHolota When asked about the issue of trigger fatigue they did not comment. They offered to sell me a whole new Main Body and Cyclone.

[@RyanHolota]

@@achu564 ah, yes. That’s the ‘part’ I replaced in this video.

[@achu564]

@@RyanHolota Yes. Your video helped me first diagnose and then replace the part. Thank you.

[@RyanHolota]

@@achu564 thanks! I’m so glad it was helpful!

[@karinykorchuk9692]

I will NEVER buy another Dyson product as long as I live. I also tell everyone I know the same.

[@RyanHolota]

This one has been great since the repair, but I certainly expected more considering the price. Thanks for watching!

[@jmgraydz]

A v7 or v8 with a ryobi battery beats all lmao

[@RyanHolota]

@@jmgraydz I’ve heard that. Can you buy the adapters, or do you need to 3D print them?

[@ramzanb3326]

This is realty

[@BEM4RU]

I tell everyone the same thing. It is horrible and customer service is TRASH when trying to get it fixed.

[@lyncomis4863]

Hasn't helped my V11. Mine was doing the same thing. Got a new motor, fitted it.. STILL DOING IT. Got a new battery, fitted it... STILL DOING IT.. washing the filter again... will know when I refit it after drying... if it's still doing it..I WANT A NEW VAC

[@RyanHolota]

Oh no, that's rough - sorry to hear it's not working for you. Let us know if the filter helps!

[@NikMakrisUK]

The cutting out has just started happening to our V11, luckily 2 months before the guarantee expires! I called support, who were asking me to check if any battery lights came on when the cut-out happens. But I don't see any battery lights coming on, or anything on the LED display.

[@RyanHolota]

I hope it’s an easy fix for you!

[@NikMakrisUK]

@@RyanHolota Dyson are sending me a new main body, covered under warranty. Luckily I saw this video before my warranty expired! Thanks

[@RyanHolota]

@@NikMakrisUK awesome!

[@darrenchapman256]

When the original V11 unit was cutting out was the display on the rear also going out as well? My V11 won't run but the display is fine.

[@RyanHolota]

No, the display appeared fine. It was just as if if was releasing the trigger.

[@janellstarnes8029]

My display is fine as well.

[@joelhutters4025]

Not much of repair though. You essentially just replaced the broken vacuum cleaner with a new one.

[@RyanHolota]

That’s true. However, it doesn’t appear that they sell any of the individual parts. It would have been cool to get a 3D scan of the trigger and try having it 3D printed. I’m not sure how strong that would be, but it might be possible to make the new piece a bit stronger.

[@joelhutters4025]

But thanks for sharing your information about this problem. 👍🏼 I have the same symptoms two years after I bought mine so I will contact them as well to get it replaced.

[@joelhutters4025]

@@RyanHolota Yeah, that would be nice (3D printed trigger). I will see how mine looks when removing the battery. I can’t live without my Dyson, but I have to say that the quality is a disappointment.

[@RyanHolota]

Good luck! Please update the viewers here if they give you support/leave you in a lurch. Maybe someone who sees this video can help! Thanks for watching and commenting!

[@joelhutters4025]

@@RyanHolota My V11 stopped working completely. I have only had it for a little more than a year. Great support from Dyson and they will also send me a new main body.

[@butterflydiary3314]

My problem is when it is on booster mode , it will easily stop . When I go back to auto mode, it work again .

[@RyanHolota]

Wow, that’s crazy. Have you called Dyson? I’d be curious what they recommend. Please post here when you find out!

[@wangcongzhou]

My v11 cannot stop by itself. I found the issue is actually caused by the loose battery. It stopped when I pushed back the battery. But it broke again when hanging in the charging mount for a while.

[@RyanHolota]

Interesting! I wonder if that little plunger is getting stuck down?

[@MrMpytel]

Same issue here on the V11. However Dyson refused to send the main body replaceable part due to lack in stock :/ Needless to say my previous V10 showed exactly the same symptoms and was replaced with V11 under warranty. All that being only after 15months from the original purchase. Shame on you Dyson.

[@RyanHolota]

Oh no! That's too bad. They do list the body as a replacement part on the Dyson website, if you're willing to spend that much to repair. It is cheaper than a new one. I notice that some folks are making replacement triggers on Amazon now, but none of them look quite right to me - I'm not sure if they're actually for a V11 or if they are for the V10. The new part (main body) I installed clearly has upgraded parts in it, as the machine has been flawless since the repair. I hope this helps - good luck!

[@igormord8636]

hope someone can help ... I replaced the trigger and after assembly it worked fine, however, it would continue running for few seconds (5-8 seconds) after I let go and also start running on its own without me pressing the trigger. I left it alone and placed it back on to its charger ... 4 hours later, took off the charger, pressed button, vacuum is dead. What can be the problem???

[@RyanHolota]

Tough to say, but I believe the actual run switch is on the battery. Perhaps it is pinched or damaged there? Have you called Dyson?

[@igormord8636]

never mind ... fixed. Funny, 1 of the 3 screws that holds battery needed to be untighten by just half a turn for it to work properly. Strange. I guess somehow inside it was pushing something else?

[@RyanHolota]

@@igormord8636 Glad you got it fixed!

[@janellstarnes8029]

This seems to be exactly what mine is doing.

[@RyanHolota]

Oh no! I hope it’s as easy as this repair was. Is Dyson going to provide you with any parts/warranty?

[@amgfinn]

Good info.. thanks😊

[@RyanHolota]

Thanks for watching!

[@PoshPaperCreations]

This is not a repair this is a REPLACEMENT. UGH

[@RyanHolota]

Fair enough. But, it IS what happens if you phone Dyson with the problem I described. Hope it was helpful to you.

[@thadtuiol1717]

@@RyanHolota Not having a go at you, but Dyson suck. So wasteful and bad for the environment. Is nothing built to last anymore?

[@BEM4RU]

For the amount of money spent on Dysons, they are trash. They break easily and customer service is trash.

[@thadtuiol1717]

I'm sorry, but this unacceptable on Dyson's part. This is so wasteful, time-consuming and bad for the environment. They send you a whole new body part, when in the old days a technician would've just fixed a small part on the existing unit. Dyson suck

[@RyanHolota]

From a cost perspective, it’s almost certainly cheaper for Dyson to do this than troubleshoot a single part or pay a tech. Environmentally, though, it is wasteful. It’s been a while now, but I *think* they suggested I recycle the old body.

[@thadtuiol1717]

@@RyanHolota I'm old school: You buy quality goods and take good care of them. If some part breaks or wears out, repair it yourself (or have it done by someone who can if you can't) instead of throwing the whole thing away and getting a new one. There is no reason why well made household goods cannot last two or three decades given reasonable care. Sure, good quality costs more up front, but if you are not replacing the item every couple of years you are soon money ahead. I'll clean home tonight with a 40 year old Kenmore vacuum that works just fine. I replaced the motor and cord maybe ten years ago for less than the cost of a cheap vacuum at Walmart. I drive a 34 year old car that I restored instead of buying a new one. I have beautiful Sunbeam Coffeemaster vacuum siphon coffee pots from the 1950s that make wonderful coffee. We use a Farberware electric grill from the 1960s that is as nice as the day my parents bought it. Some of our cookwear is older than I am, high end stainless steel Reverewear, not the crappy aluminum with Teflon coating stuff that wears out and gets tossed. Buy high quality and make your stuff last. In the long run it is much less costly. Basically, screw the IKEA approach to life.

[@Scorp006]

So... this isn't even helpful. Just get a replacement? God Dyson is garbage.

[@RyanHolota]

This part has held up much better than the original, at least.

[@Androcentus]

for 1k US they could not afford to install an actual switch, they had to use a mechanical plastic POS. Never again!

[@truly3743]

A piece of junk! Horrible customer service!! Buy the Shark it’s a lot better!