eBay Reset Challenges | eBay FB Business No Longer Removing Feedback | 1 Year YT Anniversary

[@joegibson6041]

Full time eBay for 18 years and we’ve never received a negative fb we deserved. It’s ALWAYS someone trying to get something for nothing or they’re just pissed because they can’t squeeze into the bra that simply doesn’t fit them. It’s our fault they got fat, every single time. Or, it doesn’t fit so it’s “defective.”

[@Bawkr]

Feedback has been sticking ever since they laid off the coof workers. Workers who they hired because more ordering was going on. The part that bothers me the most about it is people on mobile cannot see my response unless they do a deep dive & if they're on mobile I don't think that they will.

[@michd5507]

This is a MAJOR reason I screen feedback from all buyers...any neutrals or negatives left I block. If one slips by, i put a note in purchase to CONTACT me prior to leaving any feedback. Feedback does affect the algorithms ...if it was just crazy ass buyers, who cares. But it DOES affect sales. And the fact it hangs on for a damn year...its RIDICULOUS

[@hayfro]

and in many cases it's a lie, infactual, or a half truth. all of which are defamation of character of us the sellers.

[@midnightalley4586]

The thing is some sellers actually deserve negative feedback

[@michd5507]

@@midnightalley4586 yes, and it's easy to see that... But these people make a hobby of leaving negatives and neutrals.

[@hayfro]

@@midnightalley4586 100%

[@lucky19teas]

I’m so excited for earth abides. It’s a great sci fi book. If the series is anything like it, it’s gonna be great.

[@hayfro]

And now I can say that my mother-in-law‘s tiny cups are going to be in the series lol

[@kickinassets8835]

Hey Jeff! Yes, I had same issue with reset yesterday. Totally came out of left field as I’m very careful with the resets. Super frustrating! Lost a couple hundred items somewhere myself 🤷‍♀️ Duplicate tool says, none, but yeah … trust issues abound! 😂 Happy KZbin Anniversary!! 🎉 Sabrina

[@hayfro]

Thanks Sabrina. Just trying to raise awareness to see if others are experiencing this and to be super careful in doing resets. I’m just wondering if eBay is sabotaging them in somewhere.

[@kickinassets8835]

Here’s the thing … sure people will say “conspiracy”, but sellers that have been around for more than a minute know better! We can see the patterns and our first thoughts are normally, “bleep” what now eBay?!? I truly appreciate you and the others here, sharing experiences. It helps!!! Thank you!

[@btccoins5514]

I must admit, I do enjoy longer videos than shorter one

[@hayfro]

dont' worry...i'm not abandoning the long format. I love them too. thanks for this comment...made my day.

[@DarthThrifter]

​@@hayfroI prefer the longer format also, I can listen to them while I do other things. You don't need to do one take though as I know it can be difficult. I don't think I could haha

[@hayfro]

@@DarthThrifter Did I seem like I was struggling? haha. you guys are great. the next one will be longer and I'll be on primo tomorrow too.

[@barbarascott2632]

Maybe ebay should ask the customer if they contacted the seller before they are able to leave nuteral or negative comments.

[@hayfro]

i agree that the seller should be allowed an attempt to make the situation right in the eyes of the buyer. negative feedback only makes the site overall worse and I don't see why ebay doesn't see that.

[@hollyp4579]

Don’t forget EBay in the past has resisted sold items days later….also after a certain amount of time the non sold items are removed. Has happened to many of us.

[@Patricia.resells]

Happy KZbin Anniversary, Hayfro!

[@hayfro]

In honour of my year on KZbin I’m gonna start selling a tinfoil hat product line L O L

[@Patricia.resells]

@@hayfro 😂😜🤣🤣🐥

[@Yazzie101]

Local sales can be time consuming but at least you’ve got that!! Jeff I’ve been on to ebsy about 200 listings got deleted .. I deleted 6 and it took 100 off .. anyway I got reimbursed for 75% of them .. thing is when I went to relist they said 0 fees but I relisted and was charged so I got that reimbursement.. it happened again I ended 6 and it took 200 off! I just relisted .. same store, my small one! Driving me crazy!

[@hayfro]

We gotta do what we can do and control what we can control.

[@DarthThrifter]

Happy one year anniversary!! Jeff I lost at least 30 listings on one of my resets but it was my fault. I'm still going through inventory, it's been over a month lol. Thank God it was only 30. Your problem seems much worse though. Keep us updated on any new findings. Chip and Dale's rescue rangers 2 - to show I watched the whole video lol I know I'll never find it but I guess you never know lol

[@hayfro]

bro..keep the faith. you never know and I share info like this in the hopes it sticks in peoples brains. imagine finding one randoming at a thrift store. tell me that wouldn't make your day!

[@DarthThrifter]

@@hayfro sometimes I fell if I say something it happens or something similar lol we call it The Matrix 😂

[@jorejaha]

Feedback is meaningless and we need to always say that.

[@michd5507]

Unfortunately, it's useless yes, but does affect the algorithms. That's the ONLY reason to put any effort into it

[@jorejaha]

People have sued Yelps reviewers. Just a matter of time we start suing buyers. We cant sue eBay but we can sue buyers. That'll look bad for ebay.

[@hayfro]

Interesting point.

[@bluroks1]

Happened to me too yesterday. Doing my end sell similar and i lost about 400. Then I went to the unsold, went to the column that says when ended and I noticed it was scrambled dates in no order. I then went to the same column and used it to not end soonest but the longer away and then reset it back to ended current and it was back in order. Oh still got one sale again. This has been over a week now of one sale per day and had one day with 2 sales. Truly sad.

[@Patricia.resells]

Have been wondering if established sellers accounts were /are somehow down ranked by the new algorithm. Am I right your account is long established?

[@bluroks1]

@@Patricia.resells yes since 1998

[@Patricia.resells]

Ah. 1999 for me.

[@idid1866]

I'm with you...I don't trust them either!

[@theresakralik1820]

Higher prices at shows are part of the new economy. In the past if you referenced Ebay in regards to value then local buyers laughed in your face. Now Ebay is the minimum expectation even if you aren't going to list on Ebay. A comic book show is a way to get Ebay prices without paying Ebay fees. Kinda the goal for all of us. I list Ebayable items on FB Marketplace. I am not looking for a reseller since I am a reseller. I will give up some profit to avoid fees but fundamentally I am looking to sell to a local collector. Hope this makes sense. No ill will intended.

[@hayfro]

none taken my friend. appreciate the comment. whereabouts are you located?

[@theresakralik1820]

Kansas City, Missouri, USA.

[@MarioLuigi-vb3rp]

No that you can’t revise feedback people will sue buyers and rightfully so and eBay should be sued also. I was given a fraudulent feedback last week. Had the size stated with 12 photos of size tags and measurements. And the buyer said I did not describe the size in my listing or pictures in the negative feedback. Not to mention it was a closed return case. Suffice to say I couldn’t get it removed. So what do we do? Sue? We lose money when this happens eBay is dead 11:18

[@Munchy421]

i usually avoid videos longer than 20 minutes, about 10-15 is more my speed these days, lol

[@hayfro]

ya got any good holgram universe vids to watch?

[@Munchy421]

@@hayfro i'm guessing you already saw my playlist of those? but I think Tom Campbell's big theory of everything is best. Open Your Reality channel explains that all pretty well. 👽

[@Aaramlias]

I was going through one of my items and one of them is deleted and it's showing it's still there but not showing up in the active listings. So not sure what's going on there .... but there could be items that are deleted showing as there. I wonder if that's what is going on with your duplicates. It's good to do inventory every so often on some items anyways.

[@Casmige]

Rumour has it that eBay is going to allow people to go back & change their feedback up to 6-months after they’ve left it meaning the buyer can retroactively take back their positive feedback & change it to a NEGATIVE. [Just kidding but you know it’s something that eBay would be working on as a seller update.]

[@hayfro]

omg you almost had me. and with that you reminded me of a video I want to make one of these days. love the humour.

[@theresakralik1820]

You started reading FB for Business has ....deleting feedback and switched to Ebay. Was the email regarding Ebay of FB for Business? Big difference.

[@winterlee6942]

I had that game until about 2010! I gave it to my cousin with the rest of my retro game stuff. I think his wife got rid of it all when they moved. Womp.

[@hayfro]

How are your sales Kasey?

[@NashTV8]

Yesterday I reported a buyer for wrongly listing a cheap unbranded shoe item under a VERY expensive designer name in the subject heading. I got an immediate response that said "We looked into your report and we found that the seller did nothing wrong". Then I saw another seller doing the same thing and I reported it and I got a response that said "Thank you, we looked into your claim and we found that the buyer was abusing the listing practices". I actually owned the designer brand, so i was eager to get the knockoffs removed. Anyways, i think that is a new ebay policy in regards to getting a reply after reporting......in the past I've never received a reply to any of my abuse reports.

[@JB-gt5no]

Always knew you were a Karen. You have no life.

[@stevenhaffley9852]

IF this is true I'm closing my store that has 1.2 million in value, putting a stop payment on my bank so ebay can't collect anchor store fees. I'm sick of the buyer abuse on this platform. Recently I had a buyer put in a fake address to get around my po box block, then they put in the order notes ship to this po box, I wrote them and said I do not ship to po boxes and cancelled their order, ebay refuses to remove the feedback because apparently circumventing seller blocks is perfectly fine. That's fine, I'll move my 1.2 million inventory to walmart and amazon and pay them 40k - 60k a year, ebay can kiss my ass.

[@hayfro]

what do you sell steve?

[@stevenhaffley9852]

@@hayfro I sell auto parts, new. When the pandemic happened parts stores and dealerships were going out of business right and left, I bought millions and millions in new auto parts for pennies on the dollar because nobody figured it out at the time, stored them at first in storage units, but now i have 1 old foundry (where they made steel) partially filed, as well as another warehouse and a grocery store. I have around 1 million in value listed on ebay and about 2 million that people could call my death pile, ebay is going to lose all of the potential fees from that pile if they continue on their current path.

[@hayfro]

@@stevenhaffley9852 good on you for having a vision and following thru.

[@EbayLife]

I did a reset ESS yesterday, I do them in bunches of approx 200 at a time and it lost 4 listings ( will have to look through them and find them at sometime) also did get a duplicate warning and had to juggle the title 3 times beofre it would accept it.

[@hayfro]

do you think they are making changes that adversely affect our accounts?

[@EbayLife]

@@hayfro I think its mostly likely a glitchy side affect to something they have altered somewhere else in the platform within the ai recognition coding, and possibly a little too sensitive, and the coding that then determines how it deals with that information has some sort of intermitant flaw in its actions possibly. With luck they have already fixed it and we wont be affected by it again. But definately going to ESS in smaller batches next cycle, so that I can catch what gets dropped.

[@juleeflicker5759]

AI doesn't have common sense! Half the time, the feedback doesn't make sense either! Bad idea

[@MarioLuigi-vb3rp]

4k$ usd for a 1 bedroom here in San Jose California 20:08

[@hayfro]

ok you may win. damn. that is insane

[@MarioLuigi-vb3rp]

@@hayfro trust me. It’s crazy when back move to Orange County for less. The pay here is good if you have a career. The struggle is real down here people working day and night to survive.

[@midnightalley4586]

For some reason the ebay reset is no longer working

[@hayfro]

I agree with this or it's working far far less effective then it was.