eBay Sellers Protect Yourselves! This could Happen To You!

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eBay Sellers Protect Yourselves! This could Happen To You!

Рет қаралды 11,044

RockyTop Picker

Күн бұрын

Пікірлер: 81

@bdubs8620 Ай бұрын

eBay doesn’t care about your receipt. eBay doesn’t care if the item was in the box All eBay cares about is their pocket and the buyer

@dirtisbetterthandiamonds Ай бұрын

Sorry, that's incorrect. Receipts will save your butt! I had my receipt when an expensive package got scanned with a scanner at the distribution center and it had the wrong zip code! They lost it but because I had the receipt they found it and I got my money 👍

@bdubs8620 Ай бұрын

@@dirtisbetterthandiamonds No… it’s 💯 correct. eBay doesn’t care about receipts. You could have put a rock in a box for all they know. eBay doesn’t care about the package weight. It proves NOTHING If a buyer doesn’t receive an item the seller will be issuing a refund. A receipt means nothing …

@bdubs8620 Ай бұрын

@@dirtisbetterthandiamonds eBay doesn’t care about a receipt!!! It proves NOTHING to them! You could have placed a rock in a box for all they know. eBay cares if a buyer gets an item. If a buyer does NOT get an item it WILL be the seller who is responsible for the refund eBay doesn’t give two 💩about any receipts if a buyer claims they didn’t receive items they ordered eBay doesn’t give a 💩if you take pictures of the item in a box. If a buyer does NOT receive their package it WILL be up to the seller to initiate a refund . Thats how eBay functions.!!!!

@rockytoppicker Ай бұрын

Whoa, sorry you feel that way...I've taken some hits over the years, but many time ebay has sided with me. thanks for your input !

@bouncerslabrealnature9143 Ай бұрын

You are correct, eBay is full of scammers and crooks

@tinawiththelakeexchange2093 Ай бұрын

I always get my packages scanned but had stopped saving the receipts! Awesome tip will hang on to them now. The self service machines are NOT a confirmed scan so don’t use those either.

@maddhattersboutique Ай бұрын

I know everyone has a different situation. I do USPS daily pickups everyday and my mail man scans all items, whether 5 or 20 everyday. Counter workers can be different but I never have had an issue having them scan items. I dont do receipts with daily pick ups but 99.5% of the time I never have issues once its scanned. My USPS kicks ass her in the OC!

@billargueta5458 Ай бұрын

I've stopped getting receipts and started putting the stuff in the bins and so far have had no issues. I also use my mail box a lot for smaller items and am considering pick ups.

@michelecirrincione6848 Ай бұрын

We do a lot of pick ups. The mailman scans it as soon as he picks it up.

@CherylAnnRose Ай бұрын

I didn’t use to make sure to get a receipt and what happened was a few of the items that I didn’t get a receipt for just disappeared after dropping it off with no tracking. I lost about 3 items before I figured out that by not getting a receipt a thief working for the post office couldn’t resist stealing. If happened once, I’d figure legit PO mishap. After 2x, I swore I’d never do that again but a few months later incredibly long line and decided to take a chance. Dropped off my packages and one went missing. 3rd time, shame on me. Not, going to happen a 4th time. I do pay & print my labels at home but sometimes there’s a line for the self help center and often people using that don’t have a clue what they are doing and you can wait longer than the other line. Get and hang onto your receipts!

@dirtisbetterthandiamonds Ай бұрын

Same here! It was an Amazon Sunday employee and she got fired! She was poaching all my packages that had the Poshmark logo on the label 😠 😡

@jfree111 Ай бұрын

If the box was empty, the Post Office would refund you postage because it didn't weigh what you paid. I've over-weighed items and had the PO refund me. Albeit, only a few cents, but that should be proof that it was delivered with weight.

@fibersflowersandfinds Ай бұрын

My town is in full summer tourist mode with ZERO mail delivery (pick up at post office/PO Boxes only), and my USPS is currently hell on earth (I walk out and come back later at least twice a week, lol). I have no option but to stand in that line, but I do feel safer getting that receipt. Thankfully it's only about a half mile from my house.

@Sandra___P Ай бұрын

I'm in Houston. I was told by multiple USPS counter workers, from 3 different locations, that in the future, they will not scan packages on prepaid labels. They all told me prepaid labels will be required to be dropped in a separate bin, or placed on the end of the counter. They also said the future is to have no counter people, or 1 at the most, and all to go to the self serve kiosks. This is part of the USPS upgrade. You know the one that has already happened here with the sorting facility that caused packages to sit for up to 3 months before moving!! Currently usps will only scan 5 packages at a time. After 5 they make me go to the back of the line and wait for 5 more scans. This is crazy since prepaid scan much faster than to start from scratch. This is by design to piss you off and make you start using the drop bin. Also. The self serve kiosk is nothing more than a receipt for you. If it is lost, and was never scanned by usps, they tell you so sad to bad you never dropped it off. Ebay accepts the scan as shipped at least. I've had orders scan when delivered. This new system is supposed to scan automatically as it goes on the conveyor line and to each location. No one knew when this was happening. They are union so they won't know until it happens. We will have no recourse when this starts. Scammers are only getting worse.

@CherylAnnRose Ай бұрын

And a scammer might be a PO employee. I hadn’t heard that they didn’t acknowledged item was received if kiosks was used, that’s crazy!

@dirtisbetterthandiamonds Ай бұрын

You deserve to have proof of Chain of Custody. And nobody should have to go to the back of the line when you've got everything pre-labeled. Time to raise heck! Perhaps try printing a manifest. I think it's one scan for all. I haven't used it yet but I see others doing it.

@la6136 Ай бұрын

I never get my packages scanned at drop off. I know it’s a risk but honestly in over 3000 packages I have only had USPS lose 3 of them which is .01% so I don’t care. It’s not a big enough issue for me to waste time getting packages scanned.

@freecycle53215 Ай бұрын

@@dirtisbetterthandiamondsthe manifest is terrible right now. Most of the scans don’t show up if you use it. Maybe they will fix it, but as it stands now, it’s unworkable

@heatherbrooks8918 Ай бұрын

That really doesn't matter because USPS / UPS / FEDEX they all record the weight once it's in the System. And that's what would protect you.

@MidnightMerchant Ай бұрын

Anything over a certain dollar amount I'll always get a receipt for. I sometimes will also include a photo of the way it was packaged in the listing. Buyers like to see care in how their items are being shipped, and it helps provide additional proof of the item being sent. Good advice

@rockytoppicker Ай бұрын

Great Point !!! Thanks for watching!

@MickeyWynn Ай бұрын

It's inconvenient to go in the Post Office, but Daddy gave me the same great advice.

@yankabillyron4505 Ай бұрын

Good video Ben and some good information. I used to keep those receipts for years at a time, I finally started cutting it down to the past 6 months. Keep up the hard work!!

@Beardkingpicker Ай бұрын

I live on the edge so I don’t wait for no darn receipt 👑

@resellingwithwoody Ай бұрын

😂

@rockytoppicker Ай бұрын

#facts

@MaryMcQuain Ай бұрын

Hi Ben! I agree, I always get my items scanned and keep my receipts! My post office and UPS are so close, I can run over on lunch break (when I just have a few items, I can even walk) and it just gives me peace of mind that I have proof that they were shipped! Thanks for sharing the situation that happened to you, and congrats on the cool vintage sales! Liked and shared, of course!

@rockytoppicker Ай бұрын

thank you MARY!

@MaryMcQuain Ай бұрын

@@rockytoppicker 😊😊😊

@lorrierobert181 Ай бұрын

100% get those receipts

@Flippingforlaughs Ай бұрын

I love the out takes at the end.😅 Always a good word from brother Ben!

@rockytoppicker Ай бұрын

Glad you like them!

@rjlaxvespa1742 Ай бұрын

I'm in the Los Angeles area, I request pickup at my home, my mail guy knows that if these aren't scanned, I don't get paid, I also get a confirmation email that has been picked up.. I make sure that the prepaid labels are well attached, I may even print the address on the Back in Black Capital type just to make sure it's easier to sort.. maybe even duplicate poly bagging.... easier for the carrier to deliver... colorful stand out in the postal stream just makes them more memorable... in a sea of brown boxes & white poly mailers... also helps if you pack them so you can throw them like a frisbee... getting cheap on packaging is a bad move... customers do appreciate the extra little steps & thoughtfulness... being in a major city it's amazing the speed that which the postal stream moves even my Media Mail they fill up those planes till they're full, so Media Mail may move as quickly as grounded advantage / priority... don't do much sourcing .. I'm older I have a house to clear out...

@goodwaterpickers Ай бұрын

That’s a big beautiful shipping receipt there!

@rockytoppicker Ай бұрын

Yes it was!

@donfowlkes5724 Ай бұрын

Yup had several times some try something like that . Thank God in had the receat

@zachattack-b6t Ай бұрын

I had a package show up as a buyer empty. It happens. Lots of stuff going on after getting dropped off. Thanks for sharing the video 👍

@rockytoppicker 22 күн бұрын

My pleasure! Thanks for watching!

@raydaddy6914 Ай бұрын

If I'm ever in your neck of the woods, I would definitely be at the Moose Lodge signing up for Karaoke with ya! 🎤

@rockytoppicker Ай бұрын

Come on down brother!

@jdleestirringthepot6421 Ай бұрын

Iam not wasting my time standing in the line at post office for a receipt ...besides i have all tht info on my computer...and and i handle all the returns and scam and other BS the same way ..i refund move on .....keep it simple

@OwO-NateHiggers-OwO Ай бұрын

What's your ebay store? I need some free stuff

@tonytorres8058 Ай бұрын

I don't have time for all that either.I have been fortunate with no problems so far,but on high dollar items sold,I check buyers history and if something looks off I can always cancel sale.

@fatgandalf9451 Ай бұрын

That's great info on the USPS receipt. Another reason to get a receipt is I am pretty sure when that receipt gets generated the tracking is updated that USPS is in possession of the item. The first couple items I shipped, I did not get the receipt and in some cases the tracking wouldn't update till the next day. As soon as started getting receipts the tracking would be updated by the time I got back home from the Post Office.

@rockytoppicker Ай бұрын

YES! Great point!!! I will reflect that USPS has possession of the item! Thank YOU!!! for watching ! and Welcome to Rocky Top !

@timhalcomb4041 Ай бұрын

Thank you for sharing you have a blessed day in the name of Jesus Christ.

@Beardkingpicker Ай бұрын

🙏🏼

@rockytoppicker Ай бұрын

Same to you

@adamb4431 Ай бұрын

still doesn't seem like the receipt would help you - buyer could say you shipped them rocks weighing that same amount... also, you can put the weight in and buy the label from ebay, then go to the kiosk at the post office, print the label and it will give you a receipt showing the weight even if you ship an empty box

@Looker4522 Ай бұрын

The benefit occurs in the situation given here. The customer said the box was empty. It works there so that is a benefit even if it doesn't cover the box of rocks situation. Plus the Post Office receipt shows the weight out to 1/100th of an ounce. It is unlikely anyone could duplicate that weight at home since labels we put on the box only show down to 1-ounce, not 1/100.

@rockytoppicker Ай бұрын

It has helped several of my reselling friends by having the receipt. and it help me by the buyer not filing a " item not received" claim.

@kidcryptic8193 Ай бұрын

Great tip, I will make sure to save the ticket from the items that at expensive.

@rockytoppicker Ай бұрын

Glad it was helpful!

@Antiqueexcavator Ай бұрын

Most of the usps offices have a free standing machine that you can scan each label then put the package in a box.

@rockytoppicker Ай бұрын

its all according to where you live, for example , all the PO's where I live are old school, No kiosks or self help machines , thanks for watching!

@bunchielove6893 Ай бұрын

That only works if you go to the counter because they weigh it also. If you do the kiosk, it just scans the same info on the label.

@rockytoppicker Ай бұрын

Thats why I always goto the counter, also in my area there are no Kiosk's , thanks for your comment !

@sandrasummers5975 Ай бұрын

This is all nice and good, but it's my experience that Ebay still sides with a scamming buyer, no matter how much proof the seller has.

@rockytoppicker Ай бұрын

sad to hear this, that hasn't been the case for my business. Thanks for watching!

@kaitlynbermudez1671 Ай бұрын

What if a buyer weighs a bunch of rocks in the amount of the item and then takes a picture of it acting as if you sent them a box full of rocks? Buyer walks away scott free? Obviously the buyer couldn't keep getting boxes of rocks every week and not draw attention but..

@stanthompson8352 Ай бұрын

The post office does not weigh the package when scanned. The weight is associated with the tracking number you get when you buy the shipping label. (you have entered the weight when buying lable) The receipt from the post office is only good when you have to make a claim for lost or damaged item. Ebay will accept the scan by the post office if scanned at receipt or later by a machine.

@rockytoppicker Ай бұрын

Thanks for the comments!