Lectric XP Trike | Why You SHOULD NOT BUY!

[@jimgoings]

I purchased two of these for me and my GF. 1 - The shipping damage issue is real, but only affected the fenders. Both were easily bent back into shape. 2 - We did have a motor fail on one of them and it was indeed a hassle, but the bike repair shop came to my house and did the repairs in my garage. Lectric reimbursed the cost within a week. Hard to complain about that. 3 - We feel that the trike goes plenty fast. 4 - I agree that one speed isn't ideal - I do wish it had 1 or 2 more gears. A 3-speed internal hub would be a dream. We specifically didn't want a derailer. 5 - Other than the initial motor fail on one of the two we have, we've had no issues. I actually highly recommend this trike... my GF and I love them and use them frequently.

[@EbikeReviews]

Thanks for sharing. Its good to hear (mostly) positive reviews. So often we only hear negative. We like hours, now that the initial problem's are corrected. Its stable and fun.

[@Lynnylouwho1]

I agree. Love my trike. And listening to him he obviously hasn’t read the instructions.

[@Lord-818-Chastened]

As far as the speed, are you familiar with the adjustment codes? Top speed on the trike will be 14 miles an hour for safety reasons

[@Lord-818-Chastened]

And as far as value and customer service, there's not a better product on the market, and hasn't been for 7 years.

[@elliestretchprays7851]

I like that there’s no gears to fiddle with. I like that it’s a reasonable speed.

[@virginiageer4693]

I LOVE MY LECTRIC TRIKE!!! It did come with shipping damage, but Lectric quickly sent new fenders. I had a neighbor kid replace them for me. I wouldn’t trade this trike for anything! Best purchase I have ever made for myself!

[@Lord-818-Chastened]

Same

[@vfr1vfr2]

I feel that shipping damage to the XP trike is a reflection of poor shipping service, not Lectric's responsibility when the goods get damaged during shipping. Shipping company workers should take pride in their work, make effort to ensure that shipments arrive without damage, take responsibility for shipping damage. But since we have monopoly between shipping companies that can handle the volume of shipments, responsibility of shipping damages are often blamed on manufacturers, since the shipping company has complicated and frustrating damage claim process that involve hours of being on hold while on the phone. Overall, I think the shipping damage has much to do with the quality of workers in the shipping business, not reflection of Lectric as a manufacturer of ebikes or etrikes.

[@EbikeReviews]

Yes, of course the shipping company has a lot to do with it. But it starts at the factory. You can't put something in a box without it being properly packaged and then just blame the shipper when it gets broken. The box could have been thicker, and there should be better padding between the fenders and wall of the box. You have to expect somewhere from the factory, to the truck, to the warehouse, to the truck, to the boat, to the truck, to the warehouse to the the truck to probably several more trucks, before it reaches your door, that the box is going to be shaken, bumped, tossed and maybe even dropped.

[@MoJoRid3r]

Yeah, my Lectric Trike box looked like Fed Ex played forklift soccer with it. I ordered a BeCoolBikes fat tire electric about a year ago. I watched the fed ex guy pull it off the truck and just let it crash to the ground. the box had a huge hole in it from prior mistreatment and was a mess. I told the driver I wasn't accepting it and he said I had to. I fought with him about it and he finally put it back on the truck. Then I had to fight with BeCoolBikes for about a month to get my money back. They tried to charge me addition money for refusing it and was going to ship the same bike in the same box back to me and make me pay shipping 3 ways. Needless to say, I don't and never will have a BeCool Bike. If it wasn't for that experience, I would have refused this one.

[@EbikeReviews]

WOW. A lot of the boxes I get are damaged, some more than others. Its usally the box carton that broke open but the bikes have been fine because they were packaged well. Not so for the XP Trike. @@MoJoRid3r

[@mikem201]

Shipped on a slow boat from Communist China, it's a long way to your door.

[@JT-uo9vf]

Mine was delivered in the middle of the driveway upside down. I guess they don’t know what this big arrows facing upward means. Dumb A**. You can’t fix dumb!@@MoJoRid3r

[@john-brady]

I love mine. Wouldn’t get rid of it for the world. Most trikes out there require some assembly but this trike ships fully assembled. Not being mechanically inclined that was one of the reasons I purchased one. My fenders arrived bent inward and there is a dent in one of them. I appreciate the low cost point on the trike but would pay a bit more for better shipping. The way that they are doing it now must cost them a fortune in returns and repairs. You are correct about the speed and in fact at my weight I can only get it up to thirteen point seven miles per hour. But if I want to go 28 miles per hour I simply ride it down one of the may hills in my community. It is correct that you run out of pedal at about eight miles per hour but if you want to pedal find a steep hill (I know there are none in South Florida) put it in one of the lower assist settings and pedal up the hill. And as to the situation with the brakes - mine work just fine. A little noisy at downhill speeds but safe and adequate. I always enjoy your reviews Richard keep up the good work…

[@christinamessina4705]

I love my LECTRIC xp tricycle. It came perfectly assembled. The bike had no damage during shipping. I have no complaints. My brother in law who is a mechanic assembled the accessories and there were no problems.

[@Lord-818-Chastened]

Same

[@john-brady]

I’ve had mine since late July and I’ve had no problems and no need for repairs. I’ve fallen off a few times but that’s on me. Richard does a good job in his reviews and does a great service to all of us in the electric bike community so I don’t mean this as a criticism but I think that he actually broke the brakes himself: first by not cleaning the disc brake (the manufacture advises it in several places) and secondly by squeezing the hand brake too vigorously when it wasn’t sufficiently responsive. As I’ve said, I’ve had no problems, major or minor since this past summer… And thanks to Richard for his insights and expertise…

[@janetbailey4282]

I totally agree with you, you were much more gracious in your feed back than I was, unfortunately because I do appreciate his reviews and the way he reviews, this one just was off.....for me........

[@Lord-818-Chastened]

@@john-brady spot on!

[@Lord-818-Chastened]

@@janetbailey4282 Not just you! 😶‍🌫️

[@mariemcallister688]

I was so excited to buy my trike and I did the research and felt this was the one for me. When it got here, I was so upset with the damage bike.. but let’s get realistic look how they packaged it. They did an outstanding job when they package these bikes they cannot control what UPS does. Once it leaves their company I did call electric and tell them about the damage she told me to try to bend it back in place, I tried, but UPS did a number on this thing so she said no problem and sent me a new one. It was here within two weeks and what a lovely surprise she put one of their locks in there as a gift to say thank you for purchasing the bike and being understanding about the damage . Every company that ships with UPS, FedEx, and the United States Postal Service is at their mercy. We cannot take it out on the company. We have to direct our anger at the people responsible.

[@EbikeReviews]

I agree. But most all of the damage is on the rear fenders because the fenders sit up against the box wall with no padding. Lectric could do better by adding some padding around them. But, they haven't.

[@Lord-818-Chastened]

@@mariemcallister688 very well said.

[@nancywitkowski2509]

I purchased this trike and I love it! I’ve had no problems at all…No damage, and didn’t have to clean the brakes. The speed is fine for me and I love it that this trike is made here in the US. The are a number of stores around the country where you can actually go and try out the trike and see if it’s for you. I’m very satisfied with this purchase.

[@peterlevan4719]

It's manufactured in China. "Designed" in USA.

[@DavidSmith-vw6kl]

I got this trike which arrived with very minimal, easily fixed, bending of the fenders. Very satisfied.

[@EbikeReviews]

I was able to bend mine back into shape to that it looks decent and works. My right one had the light smashed inward so I can't pop that out. I'll replace that one when I get the parts, probably leave the other side as is. Overall we are happy with how the trike functions.

[@elliestretchprays7851]

So far I haven’t noticed any damage, it arrived yesterday. I was worried when I saw the box. I’m reading the manual before riding.

[@EbikeReviews]

Your one of the lucky ones. Enjoy! @@elliestretchprays7851

[@tac73]

I've had problems too. The right fender was bent during shipping. I was able to straighten it out enough to ride though. Then, after 4 miles, I started hearing a knocking sound from the left wheel. It comes and goes. I recorded the sound, and compared it with someone else's recording, who had the same sound. Theirs had been replaced by Lectric. As it was from the bad bearings issue. I will say that Lectrics customer service is the best I've ever dealt with. Very responsive!

[@elliestretchprays7851]

Thanks for all the information and tips. I cleaned the brake disks, filled the tires and followed the Lectric unboxing and prep before first ride video. Your video was very helpful

[@EbikeReviews]

Glad it was helpful. Enjoy the ride.

[@nmelcher]

I think it's good to speak to your own experience. And, I'd be curious how you came to learn that "a high number of people" have had the issues you describe. Who are the "hundreds" who have issues and how do you know that?

[@EbikeReviews]

Just see the responses in my videos and go online asking the question and you will get a lot of responses. Everyone that I know that purchased one, came back to me and said yep, it came damaged. So that leaves me to believe, it happens to a lot of people. I do know, there are some people that have commented they received theirs without damage. But, its metal fenders, pushed up against the wall of the box with no padding Any light push on that side of the box could damage them. If they were plastic, they would probably survive. If there was just a couple inches between the fender and the box wall, with just a little padding, they would probably survive.

[@jackwood922]

I just received mine yesterday and they must have improved the packing. The shipping box was damaged on every side - FEDex... but everything was fully protected. I don't disagree with any of your points especially when you explain others my have different needs. For example mine will do 14 easily but I live in Virginia with hills. I got up to 28 yesterday and there's no way I would want this trike to go that fast...felt like Chuck Yeager. 14 is fine for an on road trike. I would bet the problems you've encountered are not unique to lectric trikes. Unless you buy a bike at local shop you are going to have to fix issues. I'm 70 and had I seen your video before buying this trike I would have certainly steered clear. I think many will and thats a shame because this is a budget mobility trike that is designed for a specific purpose ... low speed flat riding. Again I feel like you were balance in most places but forgot it was $1499 not $ 2599. Still for a $1000 you're not going to fix ups or FedEx. Thanks for sharing your honest review.

[@lcardman5877]

Well, I can get 20 mph. Here's how! Go to settings and change P06 tire size from 20 to 10 inches diameter. This tricks the computer to make the top speed greater. Smaller tire size makes the ebike go faster. You do not change the physical tire. Wow! easy!

[@jimgoings]

I don’t think that it’s changing the actual speed… just what the speedometer reports.

[@noahziegler3478]

​@jimgoings man you just ruined everything, ignorance is bliss. he thought he was going 20.

[@MichaelFergusonVideos]

You may want to try increasing the value of P08 instead. ​@@jimgoings

[@Lord-818-Chastened]

Maybe you're changing from miles per hour to kilometers per hour. Because this thing isn't going faster than 14 miles per hour unless you're going down a steep hill.

[@garys58winch]

So sorry for all your troubles. As for me, the trike arrived in perfect condition. I feel fortunate after watching this video and reading some of the unfortunate stories here. This trike at this price has prolonged my cycling career. Almost 72 years old and still riding 5 to 10 miles 4 or 5 times per week. I couldn't be happier. ❤ Thanks for all your coverage of this product. 😊

[@EbikeReviews]

Thanks Gary.

[@jackwest5512]

I have purchased regular bike and trike from Lectric and they each had problems - But Lectric was just as “close as my telephone” sending parts for bikes,or telling me where a dealer was to repair what I couldn’t repair. I am 90 years old-but like a kid again when it comes to the Lectric Bikes! and LECTRIC made it happen!! Their Bikes and how they stand up for their products John West Yorktown VA

[@bigbadboodah]

Even automotive brake discs are shipped with oil on them.

[@SeymourKitty]

The one reason you should buy it if you can't afford a more expensive bike is their customer service will replace or fix anything that is damaged. Especially in the first year.

[@Lord-818-Chastened]

And that's a fact!

[@vmobile890]

Thank you very much as a senior have a Lectric bike for 3 years i would not buy the trike because couldn’t bring to bike shop as easy as 2 wheel . No selector on speed reduces my ability to strengthen legs .

[@gtwolfe100]

Where did you source your information that "100s and 100s of other people" have had the shipping damage type you encountered? I would like to find legitimate forums (not being run by folks trying to undermine other manufacturers) that contain this type of credible information. While I have found some complaints I haven't found 100s. I also feel I have to note that the majority of your issues are actually the pre-disclosed specifications of the bike (single gear speed, 14mph max, etc). So, I understand your angst, but I also know that the quality of trike you are mostly comparing to are $3K+ trikes. So I have to wonder why, if you wanted a trike that had multiple gears, high end parts, and a high top speed, why did you buy this trike?

[@nmelcher]

I have the exact same questions that you do.

[@Lord-818-Chastened]

I have to admit, you bring up some very interesting points.

[@patwinkeller9254]

Thank you for sharing this info. I was choosing between the Electric trike and the new Addmotor 310. There was the the lower price of the Electric but the Addmotor just had so many more features plus they have a good reputation with delivering their bikes in good shape. I was going to wait for your review of the Addmotor 310 but I went for it with the Labor Day sale. I feel better now spending the extra money after watching this video.

[@EbikeReviews]

Pat, I don't think we will be disappointed.

[@ronaldkiepke7233]

I have enjoyed my Lectric Trike for 8 months now. One taillight pressed in a bit but works fine. The method you used (speed up and slam on brakes) to clean the brake pads is crazy, no wonder you broke the handle. Put my vote to buy this trike. Thanks

[@ja-p]

I am one that has received a damaged xp trike due to shipping, i also received my 1st electric bike from another company that was damaged as well but on that one the computer was defective , fortunately for me and to your point , i am mechanically inclined which saved a lot of time however i will admit that in both cases i sure wasn’t happy, although that all the problems were resolved on both bike and trike communicating with both companies was the hardest because they are small companies and are under staffed, i waited a total of 6 hours to get someone on the phone . Both bikes are running well now but as you are saying it is not for everyone to be able to fix them by themselves, i lost 1 month of usage with each bike and i fixed them myself, i just can imagine how much longer it could have been otherwise. Lectric replaced our damaged trike which was great but i told my spouse if the 2nd trike arrives damage to the point where i need to fix it, i will charge for my time, fortunately or luckily, the 2nd trike was very good. Lectric indeed need to address their shipping box. I enjoy your videos a lot because you say it as it is, which is great to us all viewers , keep on doing the nice documentaries 😊😎

[@EbikeReviews]

Thanks so much for the support. My channel is a little different than most, I try to keep it real. Glad you were able to fix your problem's and that things are working good.

[@FourFoot25]

I have had 6 E-Bikes and your video addresses problems that you would have with any bike, electric or not. Most problems are because of shipping. I have had problems with shipping damage every time the issue was addressed and covered. I feel that the Lectric XP Trike is manufactured and marketed for SENIORS and disabled folks who would not otherwise be able to ride. I do not have one, but I have recommended it to others who have purchased them and now have a great time exercising with them. For the price what else can you purchase?

[@jimgoings]

Update after almost one year of owning two trikes. Still love them and have no issue after initial issue where a motor was repaired on one of them. Taken them all over on paved and gravel paths without issues. Tons of fun! Only complaint is that I wish it had one or two more gears to avoid ghost pedaling at higher speeds. Battery life is excellent. I was able to get about 27 miles with 33% battery remaining after 14 miles with major steep grades and a heavy rider (~300lbs) on PAS 3.

[@Marilynlovesebiking]

Great points. My first ebike was packaged pretty well from Magnum but it did have a scratch on the down tube. My husbands two ebikes were packaged really well and no damage at all. (Revi and Maxfoot) My second ebike I purchased at a bike shop. So we were fortunate that the carriers did not hurt the boxes or ebikes. I think Lectric better up their packaging game. It would be so sad to get a brand new ebike and have to take it to a bike shop to get fixed or wait for parts.

[@EbikeReviews]

Right Mattie. I can understand it happening occasionally. But it seems to be such a problem I was expecting it when I placed my order. They didn't disappoint.. :-(

[@peggyreiber5841]

got mine today--and the right rear fender did exactly what he said--bent and rubbed. The carton was delivered on its side despite it saying fragile and this side up etc everywhere !

[@EbikeReviews]

Its so aggravating. I know Lectric can't control what the delivery guy does, but the packaging needs to be improved. They just don't seem to care. Its been a year now since this trike was released.

[@767driver]

I can confirm shipping damage to fender. Luckily I was able to repair myself after Lectric bike sent a new fender. They respond quickly to issues.

[@janetbailey4282]

That is great.

[@howardwatts4238]

Well makes sence, i got stepthrough 2.0 wife did too she never rode it sold it bought a trike. We are 76. I never thought of the problems thanks for video i probly want by now

[@EbikeReviews]

Some people don't have any problems at all. So keep that in mind. Did you see the new Addmotor E-310 video that I just released?

[@howardwatts4238]

@@EbikeReviews would need to fold for 5th wheel. Not heavy, live in condo complex with roads very off level.

[@smcm8467]

I received my first bike, damaged, both fenders bent and dented. Axle bent and wobbling. Sent it back. Lectric paid for everything except my 8 hrs of trying to repair the having to get a large box to return it. Do you know how hard it it to find a 4’x3’ box and peanuts. $126 bucks later. Just received 2nd one. Same damage, fenders finished, upgraded seat broken. So waiting for fenders and seat. I was able to weld seat so my wife is riding it. But now pas 1 and 2 get u up to 4mph, then pas goes to almost 10, way too fast for her. Too much difference between 2 and 3. Hopefully I can change the settings. After talking to,Lectric and trying to change it, no luck. Very disappointed with over bike. Wish I would have seen this video.

[@ggkudanh4992]

Thank you. I had decided on getting a trike and doing a conversion, then thought - that's too much trouble. But I wanted a lightweight, foldable trike with 7 speeds. I found very little out there, then came onto Lectric. I was almost ready to buy then googled Lectric safety and saw all those law suits, which really scared me. I saw your other vid about replacing Lectric brakes, then thought, OK, maybe Ill just get it... but this -- well, the maintenance sounds like a lot of trouble.

[@patmorris1646]

I jut bought the Mooncool TK1 folding trike. Packaging was really great. No issues and i watched video comparing it with Electric, gla I chose Mooncool

[@MisterPolak]

The bike is packaged with rear wheels attached and the wheels rest against the walls of the box. The wheels should be off during shipping to reduce damage. Mine arrived with the UP arrows ignored and was left sitting on its side. A wheel and the axle was bent (The axle bent because the bottom of the wheel was pushed in, which creates a lot of leverage on the end of the axle.). After a bit of back and forth I opted to return the bike. Other than the damage, bike was fine, comfortable, and its top speed was fine. For the money, I still call it a good buy, and I was very impressed with responsiveness of the company.

[@lauracoggs2097]

I do have the first model bike. I love it! But I hurt my knee and I have back issues. Now I'm looking into getting the trike. I like the design and the price.

[@paulketchum6819]

Hey Richard glad you called out Lectric for its unacceptable quality control issues. They sent you a defective product making you go through numerous "hoops" to get it fixed. I purchased a Lectric XP 2.0 step thru 3 years ago, handle bars were crooked and the hub motor was LOUD and defective. I had to make videos documenting the loudness, constant emailing back and forth, and finally sent me a new hub motor after 2 months of haggling. But they still insisted the cause was loose bolts, please! It still rode like a tin can, had terrible range and was junk. I gave it away to a friend and purchased a Magicycle Crusier Pro, a huge increase/difference in quality, and have had ZERO problems including shipping. Magicycle sells a foldable ebike the Jaguarundi for $1,299, only $100 difference from the Lectric extended range model well worth the difference. Lectric needs to improve their customer service and quality issues for sure.

[@EbikeReviews]

Hey Paul, thanks for sharing your experience.

[@LuvBorderCollies]

The whole aura of these ebikes brings back terrible nightmares of the Great Chinese Scooter Cluster about 15 yrs ago or so. The same mountain of complaints starting with damaged in shipping to NO DEALER SUPPORT to quality problems too long to list. I learned my lesson the hard way. I'll check back in 3 to 4 years and see how things are going. I've got an idea what the result will be.

[@reubengarcia4773]

This video had to be said & we all can feel the frustration. Quality has to be there if we the consumer spends this kinda money. For me,i want a trike for mom & boy ide be Livid if i had to maintenence/ take it to a bikr shop to make it safe for my 78yr old mom, And the trikes are very appealing for older people,people with disabilities ect. This shouldn't be an issue at all. Damaged happens, but Quality,customer support & honest answers are a must to ease the customers. Appreciate this video & still thinking about this trike for mom. 🤔🤷‍♂️

[@EbikeReviews]

Thanks Reuben, Wait until I get the E-310 before you decide. I have high hopes for it.

[@LuvBorderCollies]

Do not buy MADE IN CHINA. I learned a hard lesson 15 or so yrs ago. Electric vehicle fires in China are so common its frightening and that includes scooters and e-bikes. Lots of video evidence showing the batteries erupting, even blowing up, on Ytube.

[@jenniefiedler9854]

Both bikes I ordered are perfect!

[@MoJoRid3r]

I just had one delivered a couple days ago. Both fenders busted. Two tires punctured. A few scratches. Not sure if the frame, axle or wheels are bent. I took it 60 miles one way to a bike shop yesterday. Will see what happens. I wish I never bought it. Fed EX really sucks, but Lectric has to do a better job with the packaging.

[@EbikeReviews]

Wow, they really hammered it. I hope they can get it fixed. Once its fixed and the frustration is behind you, I think you will enjoy it.

[@MoJoRid3r]

@@EbikeReviews Well, after 3 weeks and no calls from the bike shop I finally got them to return my calls and they tell me I have a bent axel. He said he is trying to arrange A new trike, but Lectric is wanting this one shipped back first. The box was destroyed by FedEx, so I don't know how I would ship it back. I think I am going to ask for a refund instead of another trike. I am pretty disgusted with this whole Lectric situation.

[@EbikeReviews]

I understand, a lot of people are. I have heard that Lectric was sending boxes out, but I also heard they ran out of boxes. So who really knows. @@MoJoRid3r

[@MoJoRid3r]

@@EbikeReviews I am on hold right now for 1 hour 12 mins and 23 seconds waiting for their "Customer Service". I would not recommend anyone take a chance with this company.

[@justme8607]

@@MoJoRid3r I had basically the same situation happen when I purchased an ebike from another big ebike company. The box was shipped via Fedex and there was significant damage to the rear axle portion of the bike and the box had 2 other areas on it that had major impacts. At this point I decided that if the bike had gone through such trauma to the box, what issues or problems might I see in the future due to this? So I decided to ship the bike back and get a refund. Luckily, the ebike company paid for the return shipping on top of refunding all of my money even though their return policy said they weren't responsible for damage during shipping.. Thank you for sharing your experience here on KZbin.

[@PamelaBrooks2020]

TY for the advice

[@EBikes420]

Hey, sorry that has happened to you and others. This is the main reason why I would not order an e-bike online. I would go to a local e-bike shop where they can offer help if needed. Thanks for the info video 😎

[@EbikeReviews]

I understand. But local shops don't always have what a person is looking for, or even the brand. There are just so many options now. I have received a lot of ebikes and most show up with no problem at all. But I agree, a local shop will provide much better service.

[@elliotflorida3469]

I received my XP Trike just after Memorial Day. The box was in terrible shape - I figured the trike was going to be destroyed. Yet, it only had minor fender damage. The packaging is actually quite good except under extreme circumstances. I now have almost 1000 miles on the odometer, 1000 TROUBLE FREE miles. I am thrilled with it. Percentage wise, there are probably just a small amount of people receiving a severely damaged shipment. But ultimately one is too any. They do need to get the shipping issue resolved quickly and I am surprised they have not done so already. For most people who this trike is marketed to, it is a perfect match in every way. Out of the box for someone who pedals regularly, it is an 8-mph ride. Fast enough for most. Change the crankset and you get a 12-mph ride without ghost pedaling. Seniors and handicapped riders, who probably represent the bulk of individuals buying this trike will probably find these speed options, combined with all the other benefits, more than acceptable. I certainly do. I electronically limit my trike's speed to 12mph (I did upgrade to the 52-tooth crankset). I ride daily for a little over 1 hour. I have mentioned this before in a reply to one of your other XP Trike videos that ALL trikes of this type should not be ridden at high speeds. Going straight they are stable at higher speeds but if the rider makes a sudden sharp turn at high speed, a dangerous situation could arise. Again, this applies to ALL trikes like this. These trikes actually have a top speed of 18mph with the throttle only through a VERY simple hack, but I don't recommend it. Lectric made it really easy to do. BUT it is just too dangerous for most to drive that fast on a trike and it is likely that most riders buying the XP do not even want to ride fast anyway. This trike is an exceptional value for what you get. Thanks for another great video - keep them coming!!

[@dr.arnoldbenitez5642]

Richard, is it possible to add mechanical gears to the XP Trike?

[@pedrofernandez8729]

Perhaps these companies should give the buyer a choice of using FED EX or a proper shipping company, like the Electric Bike Company uses and their bikes arrive in perfect condition, I am sure most customers would opt for the better shipping in order to avoid all these issues. Especially when your're spending around $2k for a bike.

[@EbikeReviews]

I think the drivers would be happier if they had air-conditioning in their trucks. Its hard work, and they must get frustrated.

[@janetbailey4282]

@@EbikeReviews ...r we getting frustrated....hehe sorry, could not resist.

[@bigguy6617]

I am disabled so i just got 3rd Trike today and my son has to help me assess the damage and put 3rd Trike together, please stay tuned i will report back with my assessment of 3rd Trike. Just beware ride it now when you get it because most people are not probably gonna ride this Trike much and park it in their Garage like its their Trophy Trike, I want to ride it like its the Trophy Trike its supposed to be and after you start putting miles on is when my issues came out, just beware you may not become aware of any problems mechanically, and start seeing things happen before your warranty runs out, i just want to ride it like its the Trophy Trike its supposed to be.

[@janetbailey4282]

you have had 3 E Trikes? or this is the 3rd one being sent to you from same company>

[@ralphchristianson]

The bike seemed like a great idea until you started pointing out all the issues, it lost its glow. If it did not have so many issues it would be lovely, however most people want to just ride the bike, not spend their time repairing it.

[@EbikeReviews]

Yep, but a lot of people have not had any problems. Did you see the other video of 5 Reasons You Should Buy the trike?

[@john-brady]

I’ve had mine since late July and I’ve had no problems and no need for repairs. I’ve fallen off a few times but that’s on me. Richard does a good job in his reviews and does a great service to all of us in the electric bike community so I don’t mean this as a criticism but I think that he actually broke the brakes himself: first by not cleaning the disc brake (the manufacture advises it in several places) and secondly by squeezing the hand brake too vigorously when it wasn’t sufficiently responsive. As I’ve said, I’ve had no problems, major or minor since this past summer… And thanks to Richard for his insights and expertise…

[@orvjudd1383]

I must say. Please don’t be afraid to order one. I have purchased three bikes from Lectric. All of them including my wife’s XP Trike came without any damage. You need to be ready to reject one from the shipper if it has a shipping box that appears to have damage. I know my Fed-Ex driver will gladly return something that shows shipping damage.

[@family77866]

The issue of speed is not a problem for me or my wife. We would be using it for leisurely purposes. I have purchased a Lectric bike. If I like it we will probably also purchase the trike. I have yet to find any bike that does or shouldn't have maintenance done to it. They have moving parts. Damage would be my major concern. Things can always be an damage when shipped but the manufacturer can package a product well to try to prevent damage. This is just my two cents and it may not even be worth that 😂

[@EbikeReviews]

Your opinion matters. Its not just about the speed of the trike, it really comes down to, do you want to pedal? If so, you may be disappointed. You can pedal in PAS1-2, but about 3 is when you start to ghost pedal.

[@eco-racers9542]

Thanks for the info, it was very informative.

[@1943Grandpa]

I put an 1200 watt 52 volt, 19 amp battery Ebikling kit on a Miami Sun trike 2 years ago. Have about 700 miles on it. only thing I would like is 7 spd rather than 5 spd, and a front disk brake. I have about $1500 in the trike. I have no idea how fast it will go, because I won't ride it faster that 15-16 mph. I have been up to 17mph, and it was scary on a trike.

[@kenbwahl7974]

I need a few heavy duty tire tubes. Do you know of a source for 20x2.60? Is slime tubes a good option? There are many many thorns where we are parked. I’ve got a flat tire right now.

[@EbikeReviews]

Have you tried putting slime or Flatout in your current tubes? I don't have thorns where I live, but I have heard other people say it works great. I prefer Flatout because it has a 10 year life. Slime advertises 1 year. Flatout should take car of any holes you have now and in the future. I haven't need a heavy duty tube so I haven't looked for them. sorry.

[@orvjudd1383]

There are tire liners available that work quite well to minimize tube punctures.

[@EbikeReviews]

For sure, some people have had great luck with them. I have so many bikes, FlatOut is the best option for me. @@orvjudd1383

[@davidmahan-s6m]

I have 2 and no problems with shipping . No problems at all. Why go fast , relax enjoy or get a car. this is a good product for what you pay. lectric will take care of you.

[@EbikeReviews]

I am happy that you have had a great experience with them. Many of us have not.

[@JoelDino]

Thank you for the information.

[@EbikeReviews]

Your welcome. Thanks for watching.

[@Danzeldee27]

If you followed the setup directions you would have learned that the disc gets dirty during shipping. And if the bike comes to you damaged, then it is the shippers fault!

[@EbikeReviews]

If you owned many ebikes and trikes you would know that oil on the disk is something no other companies do. There is no need for it and all it does is create a hazard. Its the shippers fault, however when there are so many that are damaged then the company needs to make adjustments if they care about their customers. The rear fenders are against the side of the box with no padding. Boxes get stacked. It takes very little pressure from another box to damage them. Can't point fingers at the shipper all the time.

[@bigguy6617]

I have had 3 Trikes all shipping damage and have pics and video, my 1st Trike major shipping damage, and so much it bent fenders and rims, also bent the axle, LECTRIC wanted it back, 2nd TRIKE came with even more damage on box only bent the rim and both fenders, and scratches and dings because bike fell off shipping block so it moved all over in box, after putting 100+ miles on my 2nd the Trike the rear end started making an awful noise and after sending video after video to LECTRIC technicians made the decision again to recall my 2nd Trike because rear end gears were not meshing and making bad bearing like noise, sent it back, 3rd Trike??? The whole bottom of the box was caved in, I seen my box on the back of the FedEx Truck on its side and another LECTRIC Trike stacked on top of my box and that box had it's arrows up pointed correctly, I have pics of bent fenders and I am sure there will be damage to 1 or more of the rims and possibly a rear axle issue again because of shipping and the weight of another box or more on top of my box on bottom on its side.

[@EbikeReviews]

What the heck! At this point Lectric should refund your money. Sorry to hear of all those problems. Maybe consider Mooncool TK1, its very similar but very few reported shipping problems. You can use "ebike200" for $200 off.

[@laurencehorowitz3783]

I wish I'd seen this before purchasing Lectric XP Trike. Mine was delivered with the entire rear end squished. In no way am I able to repair an unridable $1,700 piece of junk that I bought for transportation. I'm a disabled VN vet with Parkinson's and it's an expensive hassle to get to an e-trike store. I would have been better off getting an unassembled trike and then paying a bike shop to put it together for me. When I first unpacked the trike, both fenders were crushed so bad that the rods as well as both fenders prevented me from rolling it. The dealer told me the fenders were "maleable" and that I could take it to a repair shop and they'd reimburse me for up to $60. This didn't include what it would cost me to take it to the nearest e-trike shop which was nearly an hour and a half from home. After making several phone calls, I was able to speak to a manager who said he'd ship me replacement parts and also offered me a free item of my choosing; a seat with a back rest--bfd. I am unable to drive, my wife has severe back problems, and I was disgusted when what I was told would take me 15 minutes to exchange the parts turned into an all-day project. I don't have a fully stocked tool shop in my assisted living complex. After a kind neighbor helped to put the broken trike back together and I was finally able to take it for my first ride, the back wheels noticeably wobbled. It turned out the axel was bent as well and I'd have to take it to a repair shop that was able to work on e-trikes, but not of the adult trikes would attempt to repair the electric parts. Now, I have a useless piece of expensive junk sitting in my tiny apartment. What it now comes down to is how I'm going to get the trike put together in an affordable way. I guess my wife can always use it as a clothes hanger as she did with the treadmills we bought and were never used. At this point, I'm more sick than angry. I supposed that's good for Lectric who may may have to deal with a crazy ex-Marine. What course of action would you take if you were in my place?

[@EbikeReviews]

I am very sorry this has happed to you. Its getting very common to hear stories like this and Lectric doesn't seem to care. I thought my axle was bent but it turned out to be the wheels were out of true. If the axle is truly bent, I have been told it can't be fixed and they have to send another trike. Of course they want you to send this one back first. I would raise the rear end, take off the wheels and carefully hit the throttle and watch the axle. Take a short video and send it to them. They should send a new trike, or send new wheels. Another option is to contact your credit card company and let them know what happed, show any email communication you have had and see if they will reverse the charges. Sometimes they will for things like this.

[@laurencehorowitz3783]

Thank you. I did as you directed (got the trike up on a jack and vidiotaped the damaged axle) and am now waiting for a box from Lectric in which to return the trike and all the parts they sent me. I'm still going to have to pay for someone to help me re-box the broken trike which will be too bulky to fit through my apartment door--I'm sure management and residents will be less than pleased to have this blocking the hallway; Fed Ex will supposedly come to my home to pick up the re-boxed trike to Lectric who told me that I would be charged a re-stocking free for all the now unnecessary items I purchased for my new trike. If all goes well and I am able to get refund for the trike, but none of what I had to pay out of pocket: more than $300, at least I will be able to chalk this up as a learning experience. Once again, I can't thank you enough for the support you and your site has given to me. @@EbikeReviews

[@EbikeReviews]

Very sorry to hear they treated you so badly. I am glad your getting some resolution. Wish they had refunded all your money. That would have been the right thing to do. Have a look at the E-310 from Addmotor. @@laurencehorowitz3783

[@orvjudd1383]

Sounds like a legitimate claim with the shipper.

[@orvjudd1383]

The shipping box had to show damage. Why did you not refuse delivery. It is one of your options.

[@hunterwayne5623]

This made my mind up. I’m going with the mooncool

[@lionking69x]

I agree that 100% shipping could be better. I had to send it back because of a damaged axle. When the replacement came, the rear wheels had come through the box, and Fed Ex tried to push it back in with tape. I wish I was home when it was delivered. I called the company and told them I was sending it back. They wanted me to take it out of the box to see if there was any damage, but I refused. I told them to send me a return label, and I want my money back. They told me no refund and would send a replacement, but I said no. I threatened them with legal action, and they changed their tune. I blame them for shipping because they know the problem and should use someone else besides FedEx.

[@audiwankenobi361]

You over reacted....smh.

[@tastymonkey]

The speed it maxes out should be fine because it is a trike. When I was a kid I learned how to use a 3 wheeler ATV... OMG they are scary. The parts breaking easily sounds pretty bad IMO. If I were to get a trike I would use it to travel between locations for personal use with the baskets.

[@Brandon-s7y]

Can the trike be converted to recumbent seating?

[@WillBrien]

Just came across this review and wanted to substantiate Richard's claim of shipping damage. I originally did quite a bit of research on eTrikes and eventually settled on Lectric as the make to go with. My first one arrived badly damaged, just as Richard described. Bent rear fenders pinching the wheels so badly that the wheels would not turn. After much back and forth with the factory, in which they wanted me to remove the wheels and video the axle turning, they agreed that the bike was badly damaged. Besides the bent and dented fenders, the axle was bent. So, they agreed to replace the bike. What Richard left out was the incredible hassle of repacking the trike. It took a LONG time. Fast forward several weeks,...the replacement bike arrived. It, too, was badly damaged. This time I told them I wanted to just return the trike and get my money back. I simply didn't trust that another replacement would arrive undamaged. Bottom line, I ended up buying a trike from 3Score and I love it. Arrived in one piece, no damage and ready to go. I would recommend 3Score. I would definitely NOT recommend Lectric.

[@bomartin]

where did you get your mirrors? I have a trike and want mirrors like you have, can you help?

[@sbukosky]

As a Trike owner that has had all of the issues, I'm considering buying another one as I think it is just the best design out there! Now, design doesn't necessarily mean quality. My biggest quality gripe are the wheel bearings, which while mine is ridable, still needs to be addressed and not by doing a time consuming exchange with Lectric and likely receiving another one with bent fenders, bent wheel, and bad bearings. So, I got a new wheel from them. They sent a brake kit but it doesn't have the parking brake feature so there is no reason to put it on. At this point they have no field repair procedure for the bearings. I think that they can be removed and I"d try it on my own, but I need to determine what size bearing to obtain. I think the kids at Lectric majored in marketing, some in electronics, and not a one there has any real mechanical experience or else they would be more helpful than telling me that they can't offer any information due to liability reasons. Really!? Like do it yourself brake work doesn't have the potential for greater hazard than wheel bearings? I noticed in another video of guy doing a tricycle conversion of his recumbent bicycle, that the conversion kit looked mighty familiar. Well, printed right on our "differential is the name and website address of who makes the entire rear end assembly. So, last Thursday I sent a polite, respectful email to the contact address hoping to get a specification for the bearing or anything else that they could help me (us) with. No answer so far and frankly, I doubt I will get one. If anyone is in the bearing business, the best that I can measure is the bearing is 20mm shaft size, outside diameter is 34 or 35mm, and the thickness seems to be 10mm. I also contacted Park Tools, who specialize in bicycle tools. They aren't aware of the problem and don't have the specialized bearing puller that may be needed. What is Lectric doing with all these returned tricycles? They can't disassemble one to produce a repair procedure? If I lived in Phoenix, Lectric would be saying, "oh oh, it's him again"!

[@EbikeReviews]

Thanks for sharing. I like trikes, I am looking forward to the E-310. I think its going to be a great trike.

[@lindalabiosa-ul1jg]

I've been all over the place trying to find a bearing for my trike. Lectric trike has a weird size and no shop out here has one. It's not a standard size bearing. Can't find the size on line either. It's frustrating 😤

[@judyboland5213]

Did he get the same trike I did? No repairs or wiping parts when delivered to me. I have sold 5 Ike’s just telling people about it. They are so curious and happy with the price.

[@dondegraff2005]

I wish I didn't have to write this review. These bikes are junk in our view. I bought two of them in July of 2023, by October both bikes have a bad axle bearing on the rear. This is with only neighborhood rides and no speed above 2. total miles on one is 117 and on the other 102. this bearing is not repairable and Lectric e-bikes said to send them back for rapair. We live over a thousand miles away. They refused any help with shop manuals or tech support, just send them back. We have the bikes in our garage if anyone wishes to verify. Sorry. Don and Jenny

[@EbikeReviews]

Don and Jenny, I am sorry to hear that. Unfortunately, I have heard from others about bearing issues. Is there a dealer in your area? I would take it to them and make it their problem. Either way they should still be under warranty, I would keep pushing them to send you boxes and a shipping label. If they refuse, try contacting your bank/credit card company and let them know they will not honor the warranty. Sometimes they will help.

[@herbiedavis5874]

Wish I would have seen this video before I purchase my trike trike came damage both fenders bent one soap bent that is to the tire tire will not move The front light wire was cut reached out to electric after seeing the pictures they said that they were shipping me out new fenders and new light mind you I'm a person with disabilities and can't repair this or do the things that needs to be done so I will be taking it to the shop and they will be paying for but I didn't inform them that had I known I was going to have these problems and had I not unboxed it I would have sent it back and I'm still thinking about doing that by far the worst experience should not have to experience this for the money that you spent even though they said it's affordable The quality is shot

[@EbikeReviews]

Sorry, a lot of people feel that way. Just FYI, if you try to ship it back, they will make you pay for it. So its not worth it. After we got ours repaired its been working well. Its still an enjoyable ride, hope you will enjoy it to.

[@DrBKBade]

I have the Lectric trike and the only problem I have is with the parking brake triggers. The left one won't catch at all and the right one catches without trouble about half the time. I haven't done anything about it with Lectric because I don't want to fool with replacing the brakes which I'm guessing is what would have to be done. Someone on here said there was a set screw to adjust it, but I haven't found one.

[@andrevanderwalt69]

How does this compare to an Emojo Bull?

[@EbikeReviews]

I don't know. EMOJO wont send one for me to test.

[@andrevanderwalt69]

​@@EbikeReviewsTheir loss! I'm thinking of buying the Bull, though, mainly because it has gears.

[@EbikeReviews]

Yeah it looks good. I know Addmotor has one with gears also. Its the Triketan. They one with a cadence sensor and one with a torque. But they are priced higher. @@andrevanderwalt69

[@andrevanderwalt69]

​@@EbikeReviewsThanks, I see the Addmotor Grantan also has gears. But no diff, so I'm leaning towards the Emojo Bull. With your trikes, don't the diffs on the other two trikes you have make them more stable and smaller turning circle? You don't seem to mention the diffs as an important consideration?

[@EbikeReviews]

Oh the differential is very important. I wouldn't consider one without. Most seem to have them these days so I have not mentioned it much. @@andrevanderwalt69

[@TODinWY]

Seems like kind of a "Wolf, Wolf!" review.

[@frcarlpieber4948]

tHANKS AGAIN FOR YOUR EXCELLENT REVIEW OF THE PROBLEMS YOU HAD. CERTAINLY, IT WILL HAPPEN TO OTHERS. HAVE A GREAT WEEK. BLESSINGS

[@earlinesblack1361]

Yes I’m having so many problems and I got it in July and rode it for about two weeks and I couldn’t ride it because the back right wheel 🛞 was making so much noise, I hope that I don’t sue them,maybe a class action lawsuit 😮

[@marthahumphrey3849]

I just received mine a few days ago. No shipping damage. My husband is pretty mechanical, however we have a lot of hills in our neighborhood, should I be concerned the brakes will fail going down hill? Also, there is no place in the manual that says what the tire pressure should be, do you know?

[@EbikeReviews]

Martha, I really can't say if you will have any problems with the brakes. I broker my brake lever by pulling it to hard once. Lectric is doing a recall right now of the 3.0 model because of brake problems. It was designed to do up and down hills, I haven't heard of anyone else having brake problems with the trike. AS for the tires, I don't recall what it was, but it should be written on the side of the tire.

[@elliestretchprays7851]

Did you clean the disks prior to use? If so you should be good for a while I’d think

[@EbikeReviews]

No I didn't. I didn't learn about the need to clean them until after I tested it. Had to replace my pads. Terrible that it comes with a contaminated disk. @@elliestretchprays7851

[@elliestretchprays7851]

I just filled my trike tires it said fill to 36 psi on the tire sidewalls.

[@orvjudd1383]

30 psi

[@TermiteUSA]

Yea soyr grapes. I live ny Trike. Its a great buy.

[@ar4800ar]

I GOT MY TRYKE AND THE BOX WAS DAMAGED ON ALL FOUR SIDES. THEN I GO TO THE WEB AND FIND OUT I HAVE TO DO ALL KINDS OF MAINTENANCE FIRST, SO I WAS LUCKY ENOUGH TO HAVE A CERTIFIED SHOP NOT TOO FAR FROM ME TO PICK IT UP AND DO EVERYTHING. OF COURSE IT COSTS $250. FOR THAT BUT I HAVE NO OTHER ALTERNATIVE.

[@earlinesblack1361]

You have described my overall experience with my Trike,one day ago I got a replacement for my wheel and NO instructions on what to do I’m 78 years old and don’t have the skills to fix a wheel 🛞 or anything else on the bike 🚴 😢😢I’m so sorry 😢 I bought this Trike, I really enjoyed my Trike for almost 100 miles I’m soooo disappointed ☹️

[@EbikeReviews]

I'm sorry you have problems. If they sent the entire wheel assembly, its easy. There is one bolt holding it on in the center. You need a hex wrench, I don't know the size at the moment, put something under the trike to hold it up, unscrew the bolt and the whole wheel slides right off. Replace with the new one.

[@LuvBorderCollies]

It is Made In China??? I see all posts "forget" to mention origin of manufacture. I learned the hard way during the Chinese scooter disaster about 15 yrs ago. Never again.

[@MrMetusalix]

It's a shame that this bike isn't available in Germany, here such bikes are usually too expensive.

[@mckenwm10]

He said that you sshouldn'tgo long distances on it well. I went.48 miles round trip

[@lov2playtn]

I just ordered an Lectric XP Trike Bike based on other people positive reviews.

[@EbikeReviews]

Congratulations. Let me know if it works out for you. Not everyone has a bad experience.

[@diannadima7082]

Yes it happened to me. My bike arrived and our rear fenders are rubbing against the tires. thank you for this video. I thought it had a capasity of 25 miles per hour.

[@EbikeReviews]

Nope, 14 mph is the max. Its a decent speed, but, I want the capability to go faster.

[@jaimeguillermo5397]

I own one of these trikes and I agree that I would not buy it again. Your conclusions are wrong as to what is causing the severe wheel wobble which I initially had on our trike. It is not shipping damage. That is just a catch all excuse that Lectric uses. The problem is that the Chinese factory has poor quality control in the manufacturing process. Lectric does not own the factory, they are just buying the trikes from the factory. There is no way the axles could be bent without the box being completely destroyed. There is a machining process called "line boring" which should be used when creating pockets for bearings on both ends of a shaft. I am confident the factory is not doing this and I doubt Lectric even knows it. I doubt that lectric has much control over the quality control. Another myth that some customers seem to have is that the Trikes are assembled in Phoenix. I live about 150 miles from Phoenix, Arizona and my Trike was shipped to me from New Jersey. I'm pretty sure that Lectric didn't assemble the trike in Phoenix and ship it to me via New Jersey. My local bike shop solved the wheel wobble problem. I am convinced that the whole idea of buying direct is a very bad business plan especially for Chinese products. If I wanted another bike or trike I would go through a local bicycle shop. Last point; I have an Aventon electric bike that I go 33 MPH on every time I ride it. I'm use to going fast and my opinion is that you have to be crazy to go over 15 MPH on any trike with one wheel in front and 2 wheels in back. The geometry just does not allow it. If you have two wheels in front and one in back the geometry will be improved considerably. I am a mechanical engineer and I have machining and manufacturing experience so I'm pretty sure I'm right, but these are just my opinions. Everyone has to make their own decisions. Good luck, and support your local bike shop.

[@MoJoRid3r]

How did your local bike shop solved the wheel wobble problem? Do you know what they had to do?

[@bene8855]

E-BIKE are you aware of any temporary emergency method to get back home if the digital monitor fails and the trike stops.?

[@orvjudd1383]

You push it or call someone with a vehicle to pick you up.

[@bene8855]

Or just pedal. Otherwise these trikes seem exceptionally well made, it's a little too cold right now here in southern TX to enjoy but soon 😅@@orvjudd1383

[@ramblinroam]

Thank You Ivw been holding off ordering and good thing I did ! What trike would you suggest, Faster &more gears ?

[@philbertrand7525]

Confused you have one video praising he lectric and this one knocking it!

[@EbikeReviews]

I have one video talking about the things I like, and one video talking about the things I don't. My channel is about honest reviews. I always share the good and not so good.

[@aovoonthefarmsouthernillinois]

Nice video.

[@EbikeReviews]

Thank you!

[@lindalabiosa-ul1jg]

Great job Richard, I'm one who has bearing problems with my trike. And I'm still waiting on my parts to come in. I just found out recently that it may be mid October before I will receive them. I'm really unhappy about this. I only got 50 miles on it. I'm waiting to see if we are going to be able to replace the bad items or if I'm going to have to take it to a shop. Which they're none close to home.😢

[@earlinesblack1361]

I’m in Miami Florida and the closest shop to me is almost an hour and I don’t have transportation to take it that far, I have a right back wheel problem and I finally got the wheel to replace the other one but no instructions, I’m 78 years old and I can’t fix the Trike 😢, I also told them that I think I need to get a lawyer to get some action, my wheel was supposed to come October but I told them that I might need to get an attorney because we shouldn’t have to pay for our NEW Trikes and we just got it ,this is not good for the company, if I see more people complaining we might have to start a class action lawsuit, praying 🙏 for our problems to be resolved soon.

[@lindalabiosa-ul1jg]

The shops out here are about an hour to an hour and half away from me. By the time it gets fixed my summer will be over and I will have to wait until next spring to really test it out and hopefully it won't have more problems. In the mean time my Warranty is running out on a bike that's not usable.

[@bernardsaint751]

TWIMC: Bought Lectric trike for my wife due to all the great press/ reviews and low pricepoint. Test rode today and you are correct, to slow and can't get pedal resistance at all, just ghosting at over 6 miles per hour, I am really regretting choosing this brand / model etrike. We needed something with a little more speed, 18-20 mph maybe and w/ transmission so we could get in some nice pedal fitness if desired. This is basically a slow mobility scooter/ trike and not a true adult recreational etrike. I think I'll need to sell it local, can't just send these things back for a refund, and look for something that better serves our riding preferences. Bummer!! Should have watched this E-Bike review first. Thanks for the video...... Disappointed - in Oregon :(

[@EbikeReviews]

Sorry you didn't get what you hopes for. Most compact and under $2K trikes are going to be single speed. The Mooncool TK1 goes 16 mph, but still single speed. The Addmotor e310 goes 20 mph, but again single speed. Addmotor has a couple with a transmissions, but they are $3K. Also, Mooncool has one that I will be getting in a couple of weeks, but its a front hub motor and doesn't seem to have all the bells and whistles. I'll know more when I get it. Subscribe and stick around.

[@bellyacres7846]

oh shucks shop repair (?) there are shops about 70+ miles from here. BUT my visits to them I was told they only work on what they sell. they had 0 trikes and their bikes I have never seen before nor heard of. so what a bummer that might be for folks living near Spokane WA. I live in the woods and do my own repairs as the saw dealers here are like minded & seldom serve you unless you bought your stihl from them :( I know more than a few here that like me will fix things they buy (even new) as they are not to be treated so poorly by such poor stealerships as these. Im not sure if ALL dealerships are like this, but Ive been to 5 in Spokane WA & 3 in north Idaho that have a bad policy about service. I may have to go to Montana as in whitefish I was treated well on the phone. :) but likely not to get a bike. as like saws, cars and other new products are something that often require the owner to fix it themselves. ;( [which is sad] especially at the cost for a new ebike is so high for what it will be.

[@brandongee4261]

sorry but i completely disagree and think you are steering people wrong. this bike is amazing in every way and the problems you describe can happen to any bike. i appreciate your review but i think you might be trying to hard to find a way to make a video. slandering good bikes is not the way, you never showed you driving or performance in your video nor did you show these thousands of people that had all these problems that are so minor and really have nothing to do with the performance of the bike besides you saying its slow. there is a way to turn up the speed if anybody has that issue just change the tire size in the panel dont change tire because it forces bike to give more power and that issue is solved. thank you i will be here ALL NIGHT ha ha ha jk

[@EbikeReviews]

Its okay to disagree. Thanks for sharing your thoughts. But just because you have an amazing experience, does not mean everyone is having an amazing experience. I am not steering people wrong, just letting them know what i have been through. Also, because I am connected with so many people thru this channel and other social media sites, I can spot trends. There are a lot of people having the same experience as I. Did you see my other video, 5 Reasons why you SHOULD buy the XP Trike? Maybe you should take a look at that one also.

[@ummyhorse7791]

Thank you! You made me jump into a mustang. No more green.

[@ramonparson9887]

My main issue is the speed I don't drive a car anymore I use mine to go to the library and go to the grocery store I have to get on the main Highway 13.7 is not enough space also I never could get my Park brakes to work I tried and tried good information my friend all my best Ramon from Athens Georgia

[@EbikeReviews]

It is a little slow sometimes. The new Addmotor E-310 will go 20mph.

[@lcardman5877]

Read my post above. Change setting P06 from 20 inch diameter to 10inch. Change it to 10. Smaller wheel is faster, 20mph top speed. No need to change actual rim or tire. Just computer change. Easy.@@EbikeReviews

[@lcardman5877]

You can outrun the meanest dogs!

[@bobwallace4198]

I will take it over addmotor at 85lbs wow and way cheaper and made very well !!!!!!

[@diannadima7082]

Also, they had a Summer sale with $230 worth of options FREE! well I received a bike bell, and two baskets. The offer was for two baskets and rear view mirros, now they want $39.00 more for the mirrors. Plus they never answer their phone. I am afraid I am out a lot of money and still don't have a means of transportation.

[@EbikeReviews]

Send a message on their facebook page, you may have better luck at a response. The company has been growing a lot this year but now they are dealing with a massive recall and a lot of problems with shipping damage. So it may take some time to get thru. I hope you can get it resolved quickly.

[@modeamity]

fyi there are dozens of ebikes exactly the same as lectic but much cheaper from china, on amazon and alibaba. lectic name brand is double priced.

[@dizdat790]

Lectric came in with damaged fenders. What's going on with this company?

[@charlessamuel3963]

No Lectric for me. Too many comments involving damage. I have seen enough. They see to keep coming. I will look at other makes.

[@jayherman7687]

Hi Richard. Well, this pretty much seals it with Lectric. Will still wait for your Addmotor review but I'm guessing I probably don't have to. Keep up the good work and thank you.

[@EbikeReviews]

I think for $500 more, the quality and performance will simply be much better. But, I'll find out when I get it. Stay tuned.

[@1943Grandpa]

I put an 1200 watt 52 volt, 19 amp battery Ebikling kit on a Miami Sun trike 2 years ago. Have about 700 miles on it. only thing I would like is 7 spd rather than 5 spd, and a front disk brake. I have about $1500 in the trike. I have no idea how fast it will go, because I won't ride it faster that 15-16 mph. I have been up to 17mph, and it was scary on a trike.

[@orvjudd1383]

Don’t be fooled by the negative comments. Lectric is easy to work with if a problem occurs.

[@hugocastana2447]

Is there an e-bike you don’t complain about?

[@EbikeReviews]

Do you always repeat yourself?

[@wtopp345985]

Shipping damage caused by FEDEX. The box was literally thrown out the door by FedEx. It landed upside down. Both of the rear fenders dug into the tires and spokes were bent, broken or missing. I took pictures of the damage as best I knew how and sent them to Lectric. They were only going to send 1-fender, I got them to reconsider and send two, here it is 3-months latter. Since that time I discovered by riding the trike that because by nature this trike has a very high center of gravity and coming down a steep hill in my development the speed gained was accentuated by a vibration from the right rear wheel. There is a severe wobble in my right rear trike wheel along with portions of the front wheel ride like flat and the left wheel follows along with the right wheel. I'm going to try and buy 3-perfect wheels from Lectric at maybe a deep discount if possible. I would not sell the trike as it is to another party. This delta trike will tip over if not on a flat surface. Roads commonly have a crown in the center for water drainage. The other night riding, my right wheel went off the road and I started tipping, my right peddle touched the ground as my brakes stopped me from going down. I hope to buy a well-designed tadpole trike before Christmas.

[@kelalamusic9258]

You emphasized on shipping damage and that so many are reporting so. Wouldn’t you think that the company would have looked into that by now. No way they are going to sit back and do nothing about it. That’s a huge hit on sales/profits, and not to mention reputation. A dented out fender, so what. They can exchange that. Don’t expect perfection when it comes to anything being shipped. The problem lies with the knuckleheads that work in the shipping companies, not with the manufacturers themselves.

[@govermentcheese1]

Great Review. Thanks. Nice to see a Good and fair review without disrespect.. P. S. I hate you your garage is so nice and neat. Just kidding no hate. Keep up your great videos.. Stay Safe

[@EbikeReviews]

Hey thanks Charles.

[@markdavidson1180]

Being between a couple of bridges the trike has to be good on an incline the Lectra was only able to go 7mph on a slight one, And it's 4 or 5 models that Lectra has on recall for brake problems... Be Safe..

[@Xterraforce]

Technically 4 version of one model. The XP 3.0 comes in step over and step through as well as both of those being available with a standard battery or one with more ah which gets them the long range designation. It sounds bad but also consider they reported the problem to the government agency that deals with these things and had to wait for approval to make the official recall announcement. While they waited, they issued notices of steps to avoid or lessen the problem. They also made free hydraulic brake upgrades available to everyone who bought an XP 3.0 including ones sold before the months now covered by the recall. It's a bad situation that shouldn't have happened but I think by requesting the recall voluntarily and jumping through all the hoops involved with that they're handling in the best way possible. There is however no excuse for not changing the packaging to better prevent damage. As I was told years ago when I worked in a shipping department, it doesn't matter how many times we mark a box fragile, handle with care, this side up or whatever, it's going to be shipped on its side, its top, thrown, dropped, fall off of a conveyor and who knows what so we have to package the product assuming someone along the line is going to try to destroy it.

[@SeymourKitty]

They should just raise the price by $200 and pack it in a wooden crate.