ECOVACS X2 OMNI HONEST Review - Is It Good To Be A Square Robot Vacuum?

[@Maz-2393]

Finally a review I can hang my hat on! Appreciate the effort you went to to provide us with this great review! Love the fact you used tools such as sound / moisture meters and didn't brush over navigation issues. I'm still trying to determine which one to get - thats iRobot j9+ Combo v this Ecovacs X2 OMNI!

[@hamsaraouf3737]

I totally appreciate an honest review, thank you

[@jamie.andrews]

My pleasure!

[@hanangoova]

The best & most honest review on this product so far! Thank you so much! Looking forward to your next video comparing the 3 robots 😊

[@jamie.andrews]

I am waiting on Ecovacs to fix their software and firmware before I do a 3 way head to head. I want it to be as fair as possible.

[@MrBlueCreeper]

As expected, a nice review! My family friend, who bought both the X2 and Dreame L20 Ultra, had a lot of issues with YIKO on the X2. He gave up after multiple tries. He also found the logic to be super dumb. He recently bought the Dreame L20 and was shocked at how much more efficient the L20 is at navigating. He absolutely loves the L20, way more than X2!

[@jamie.andrews]

Thanks! I had better luck with Yiko this time. On my older OMNI stations I have to disable Yiko or it will respond to the TV daily. Plus it was never able to hear me over the vacuum. That has changed, which is big, but yes we are still left with it not being able to understand what I am asking. Language issue. On a side note I am surprised more people don't speak of the concerns of having a microphone actively listening. I am sure you saw Vacuum Wars video on the L20. Enough said. Have a good day and thanks for your support!

[@MrBlueCreeper]

@@jamie.andrews no problem! My family friend’s issue with YIKO is the “clean here” prompt. It doesn’t work well and he thinks the logic is very dumb.

[@MrBlueCreeper]

@@jamie.andrewsit’s official! The US name for the Roborock P10 Pro in China is… the Q REVO MAXV! It has the exact same features as the P10 pro! Oh and their built-in voice assistant will be called “Rocky,” presumably the same dude as on the home page of the Roborock app!

[@damienmccanny8770]

Shocking that they send the robot out to market in this condition. Using customers as your testing is not acceptable but its not the first time ecovacs have done this. Its a shame because on paper this robot had it all. Looking forward to the comparison video Jamie. In a.side note my L20 has developed a technical fault with the auto empty. So far Dreame's customer service is lacking - sometimes its not just about how the robot perdoms but also how the company performs. We shall.see

[@jamie.andrews]

Yea most all get them to market and then fix issues. Some faster than others. I heard from several people about Dreame and hardware quality several times before.

[@ahme050]

This is most honest review I have ever saw I appreciate u for that *There is one missing also u can add it to the video which it was rushing it hits the wall with out any reason and continuesly hitting until the bumber sensor got broken *I advise anyone wants to buy this is to wait like 6 months until they make all the updates necessary for fixing all the issues *Or buying T20(which is missing Avivi camera and water tank) or even buying X1 has no issue in the robot system it is great robot(only missing mop lifting which is unpopular at that time that is released)

[@ahme050]

I am thinking they added the x1 navigation system with small adjustments to fit x2

[@jamie.andrews]

At 14:00 in the video I have the robot ramming the wall over and over. It does this even after the latest firmware update. I sped up the video but you can see just how many times it does it.

[@baoanprounited]

Great review, i have the x1 and am tempting to upgrade to the X2 for the mop lifting alone, not to mention bigger brush, bigger battery, bigger water tank. Yea, im sold, waiting til BlackFri to upgrade

[@agresorxf]

Shocking. I thought that all this type of reviews were the same, i.e. as shallow as a puddle and saying nothing special about the product. This is how product reviews should be done. Thank you, that's exactly what I needed.

[@jamie.andrews]

Thanks!

[@melissaglasser4759]

We've had the X2 for about a week. I am very happy with the cleaning, and with 3 family members with long hair, cleaning the beater bar is super easy (especially compared to the power head on our central vacuum). The mapping and navigation is definitely lacking. We've repeated the quick mapping 4 or 5 times (at least). We are getting interior walls where none exist, and surface detection (tile vs wood vs carpet) is weird. Subdivision of rooms is very hit or miss. The app currently seems to only allow division one direction. I haven't been able to move the divider perpendicular to where it starts, only change the length of the marker. Im not sure if this is user error, or something in the software.

[@jamie.andrews]

I spoke about the room divider issue later in the video. It is a problem. I'm hoping they fix these issues soon.

[@valiantcuda]

@@jamie.andrewsthis room dividing has been a problem ever since we bought our Ecovacs T8 going on 3 years ago. So I’m starting to loose faith in Ecovacs ability to fix this basic feature.

[@jamie.andrews]

@@valiantcuda And it has gotten worse.

[@valiantcuda]

@@jamie.andrewsyikes! Yes they definitely need to fix this feature. It’s a deal-breaker for me at the moment.

[@valiantcuda]

@@jamie.andrews - we ended up getting rid of the Ecovacs for the Q Revo, which arrived and got setup today. Wow, the app is on a completely different level. I was able to create an accurate map with proper room difivonf in about 5-10 minutes shortly after a quick mapping run. Something I was never able to do with the Ecovacs T8’in 3 years! Thanks for the recommendation, so far very happy!

[@anonylesss]

i'd like to see it against the Q Revo. great review! i think as 50% of vacuum robots is software, i would never buy a product with a subpar software abilities as you demonstrated. but that's just me

[@jamie.andrews]

The X2 has some promise to be great. 50% is software and 50% is hardware. That is right.

[@PeterKnagge]

Great review. My general consenus seems it needs improved navigation, extra LIDAR sensors, & maybe a more semicircular shape. Looking forward to the comparison video. If you didn't say anything I was going to ask to do a comparison video. It will be an interesting video as they all seem to me to have different pros & cons. To be honest before purchasing a flagship, I'm now looking for something with all the features of the Ecovacs, Dreame, & Roborock. All-in-one robovacs are getting better, however I'm still not convinced it's worth the extra money to upgrade my old robovac yet.

[@jamie.andrews]

I just hope the X2 gets fixed by then or it is going to be a very predictable outcome. Which robot do you currently own?

[@PeterKnagge]

@@jamie.andrews very old LG Roboking (square)

[@jamie.andrews]

@@PeterKnagge oh wow

[@PeterKnagge]

My Roboking navigates like it is drunk, can't lift over the smallest elevations, & constantly gets stuck, yet when it works it works just as fine as the latest robovacs, & it's still going 10 years later. It's strange hearing people gush over the Ecovacs X2's square shape, as people were saying the exact same thing about the Roboking Square over a decade ago.

[@abiysweet]

Thank you sir for your detailed and reasonable review!! God bless you!! You made me to decide what to buy!!

[@zohilvilla]

Hi, did they fix the issue?

[@jamie.andrews]

Not that I am aware of.

[@kartikkantheti5690]

Same question

[@Idkjk971]

How does it heat the water? I am confused with that feature.

[@jamie.andrews]

I have to assume they are using induction heating to get it hot as anything else would take too long.

[@mikearrigo5674]

This might get a bit long but I did get this robot earlier this week and thought I would talk about my findings. I will also talk about one thing that may not matter to most users of these robots but for me it makes a difference. I will talk about that first. I'm a blind person so I can't read print. I use speech software on my computer to read the screen and I also use the screen reader that is built in to smart phones. I do have an Iphone and a Google Pixel 7 and I have the Ecovacs app installed on both of them. The iphone has a built in screen reader called voiceover and the Pixel has a screen reader called talkback. With my other Ecovacs robots, I'm able to use all of the features and change all of the robot's settings. The only thing I can't do is divide rooms or modify the map, that requires you to draw areas on the screen and there is no way for a screen reader to read that. I'm fine with that, I always have my robots clean my entire place each time, a two bedroom apartment, all hard floors, no pets. If you look at the interface for the T10 Plus or the X1 Plus, settings such as changing the suction or the number of times to clean are very easy to find, each setting is a separate item. Also items such as map management are clearly labeled. So, I was disappointed when I started to use the interface for the X2. There is no way to change these settings using a screen reader with the X2. I asked a sighted coworker to look at the interface and the way you change these settings now is all graphical, no text labels. Another item that I can't use is the map management option, it's an unlabeled button at the top right of the screen. Some controls work fine such as changing the amount of time for drying the mops but the option to set how often the X2 should return to wash the mop pads is also inaccessible, both screen readers see the 10, 20, and 25 minute options as one control so I had to get sighted help to set it to 10 minutes, I was able to change the suction and mop wetness settings using the Yiko voice assistant. I ordered the Roborock Q Revo and it should arrive today and hopefully this model will be as accessible as the S7 Max V and S4 Max that I have, Roborock does seem to keep a fairly consistent interface so hopefully the Q Revo interface will speak fine. Now on to my other findings. Setting up the robot was easy, I had no problems attaching the ramp to the base station and figuring out how everything worked. I was also able to figure out which water tank was which based on the inside of the tanks. When I got the robot connected to the internet, there were two firmware updates, I originally had version 1.3, it updated to 1.7 and then to 1.7.5. I'm not sure what has changed with each update, the change list didn't mention anything really specific. When I sent it out for its first vacuum job, it did a map run first before starting the cleaning cycle. I'm not sure why but the robot still runs the vacuum motor during this process, the X1 Plus and T10 Plus also do this. I was a bit disappointed with the battery life, I always run all of my robots on the maximum suction power that they offer. If the robot has the power, why not allow it to do the best job that it can? The X2 has a 6400 MAH battery and is unable to do a two times cleaning job on my apartment on one charge. On the max plus setting, the battery is drained quite fast. Interestingly, my X1 Plus is also unable to clean my place twice on one charge, but my Roborock S7 Max V can and both of those have a similar suction power. One new thing I noticed on the X2 is that when switching rooms, the robot turns off the vacuum motor. This probably saves a little battery power. I should also mention that I turn obstacle avoidance off on my robots that offer it. I pick up things that could cause problems and sometimes this feature can mistake something for an obstacle and prevent all areas from being cleaned. One thing I definitely notice with the X2's navigation, it bumps in to things more than my other robots. Even with object avoidance off or when using robots that don't have this feature, sometimes it will bump in to something but it's not that common. It does seem to clean really well though I had to turn the suction down one setting in order for it to complete the job in one charge. Now on to the mopping, and here I found a major bug but I'm not sure what caused it. I don't like the idea of keeping water in the tanks all the time so I didn't fill the clean water tank until I was ready to try the mop feature. Once the tank was filled I switched to mop mode, the robot had already created the map so I was hoping for a two pass mopping of my place. It started out fine and did return to the station to clean the mop pads every 10 minutes. However, for some reason, it completely skipped mopping the living room. I didn't do any room dividing since I can't see the screen to do that but that shouldn't matter since I asked it to clean everything. I then tried another vacuum job and it covered everything so I'm wondering if the bug is related to returning to clean the pads and then picking up where it left off. I could try increasing the time between mop pad cleanings but I shouldn't have to do that. I think at this point the X2 is a mixed bag. The hardware is excellent but there are a few things that Ecovacs needs to resolve but hopefully that will happen. The lack of accessibility with the app is definitely disappointing as well since I had no problems using the previous Ecovacs models with speech.

[@orko6066]

I had to go back to x1 omni from the x2 omni. Every couple days it would get keep notifing me that brush is tangled with hair, it kept getting hair tangled at the ends of the brush. Very annoying. With x1 model only notifies me once or twice a month.

[@jamie.andrews]

Oh wow!

[@joshuathomas512]

I was incredibly fortunate to pick this up for $550 over the holidays, even with the bugs, this is a steal for the price, hope they fix the issues

[@jamie.andrews]

A new X2 or X1?

[@chrismccannIRL]

@@jamie.andrewsdefinitely not the x2 lol😂

[@joshuathomas512]

@@chrismccannIRL it's an x2, the one shown in the vid

[@chrismccannIRL]

@@joshuathomas512 $550? Where

[@1001804]

Could you tell me where you got it from? Thx

[@cryrichter]

Will you be reviewing the roomba j9+ combo?

[@jamie.andrews]

I'm sure at some point I will.

[@cryrichter]

⁠that would be amazing! I would love to hear your honest review. There are very few reviews and none that seem to go as deep as you do

[@Hypoksi]

Helpful review. Will pass on this for now. Was ready to go for it.

[@jamie.andrews]

Glad I could help

[@chrismccannIRL]

I was toying with getting this. We had the T20 Omni briefly but despite being 10.5cm tall it refused to go under our 12cm sofa gaps. We’re back with our Lefant M1 which has been great. Would really like to find a mopping option Lefant that works. They have a T1 but yet to see any real tests

[@jamie.andrews]

You might want to wait until they fix the navigation issues with this one.

[@agresorxf]

Can ECOVACS fix the robot travel problem by providing some software updates? Will the fix only appear in new models?

[@jamie.andrews]

If they can they have not yet.

[@videoreborn]

Have you tested 1.70.0 fw update? it seems like it has improved its navigation with tighter paths that addresses the missing section problem.

[@jamie.andrews]

Video coming out on it tomorrow and you might be surprised with my findings.

[@ruveyroets]

Check out the Hobot Legee D8. Brilliant square robot for a fraction of the cost.

[@PowerShot1984]

Hi, many thanks for this great review! I own both the X2 and Dreame L20 for testing. Hard to decide which one to keep. The X2 delivers incredible results in corner cleaning while the navigation doesn't reassure me at all (even if the overall results is very good). The Dreame L20 is so much more efficient in navigation and is very disciplined (cleaning in tight straight lines) but can't clean corners as the X2 does. I can't wait to see your comparison of both before I decide which one to keep. Do you know when you will release it? Thank you

[@jamie.andrews]

I'm plan on giving Ecovacs some time to fix the X2. If you think of robots as maintenance items designed to keep your floors clean inbetwen hand sweeping and mopping the edge and cor cleaner does not matter as much. I have yet to find a robot that gets everywhere. If you don't want to hand sweep and mop look at something like the Dreame H12 Pro or Roborock Dyad Pro. They get within a few mm of your edges and they deep clean much better than a robot can.

[@mpgcamo]

Have they improved the navigation issue?

[@jamie.andrews]

I will have a video out this week to address this latest update.

[@mpgcamo]

@@jamie.andrews I was planning on picking one up Thursday 😊

[@jamie.andrews]

@@mpgcamo I expect to have it out this weekend.

[@doron5982]

You have the best reviews. Of all the robot models you have tested. What do you think is the best robot that washes hard floors?

[@jamie.andrews]

That is hard to say as so much goes into selecting just one. Options, performance and price are all factors too.

[@pacificdrum0301]

was just offered one but the combo variant.. was the issues fixed?

[@jamie.andrews]

Not yet

[@pacificdrum0301]

@@jamie.andrews thanks

[@pacificdrum0301]

@@jamie.andrews Thanks for reply.

[@kevinhumphreys4925]

Please review the new X5! I am curious how much of this has been solved in a their new revision.

[@jamestombling4665]

Would you recommend this or the eufy X10 pro Omni? I received the X2 as a replacement for my X1, but I had been planning on buying the eufy, wondering if I should sell the X2 or just forget about buying the eufy? Mainly bothered by mopping performance

[@jamie.andrews]

The navigation issues are no where near as bad with Eufy. The object avoidance is also way better with Eufy. Everything else is better with the X2. If Ecovacs would fix the X2 and the navigation issues I would say it is better otherwise I would choose the X10 Pro.

[@linwozzle742]

​@@jamie.andrewsstill the same answer? I was able to get a x2 for $700 while I waited for the x10 pro to be shipped.

[@turokshift]

This was the reason I was waiting for this review. Seems like it needs a few updates before it works. I do feel it's strange why the navigation is so bad. What quality controls do they have?

[@jamie.andrews]

I'm am excited to really test this once they fix these navigation issues. I think it has some real advantages with the shape. I feel it was rushed to market. I also feel they changed 1 too many things at once. Square and dTof Lidar on top is what it should have been. With Ecovacs the hardware team is outstanding, but the software team needs some serious work.

[@houseofwarmth2578]

I personally think they were trying to get it out to compete with the Dreamers L20 which was coming out at the same time. They definitely dot do enough testing.

[@jamie.andrews]

@@houseofwarmth2578 Agreed

[@houseofwarmth2578]

Has Ecovacs given you any idea of timeline on their updates? I’m getting quite frustrated because I have several issues that i have sent via help/feedback within the app. They are quick to respond but only to one request and it’s always them trying to tell me I did something wrong. (Delete the app and reinstall, check your firmware, your sliding glass doors are glass so it’s confusing the robot, your x2 is defective.). I consider myself someone who is pretty good with technology. I told them I would work with them to get past these issues. My biggedt issue is when the X2 goes over a threshold. It recognizes that the floor is uneven, turns 60 degrees to the left and goes full force forward right into my door frame. I asked them to reprogram this. Their response was to use a steeper ramp? Wait, it won’t get over the flatter ramp. So frustrating!

[@jamie.andrews]

I was not given a time frame in the S-shaped pattern issue I spoke of. The said it may take some time and that was 30 days ago. I'm waiting as well because I want to do a proper head to head with this and 2 other vacuums.

[@indrid9067]

I have the Q Revo but it misses picking up dirt before moping and contacted support. Example It goes right over bread crumbs and leaves some behind....I clearly stated that i had the highest vacuum setting and all the rest of the predictable troubleshooting and if course they respond by asking to do the same troubleshooting again... So it's on hold to be sent back and got the X2 to see if it works better... But navigation like issues you mentionis another headache...so now i have two robots ready to be sent back. The X2 vacuums incredibly well when it goes over dirt. The Q Revo mops really well and better than the X2, - so far, if only it would manage to vacuum the dirt...If like it is discussed the X2 is supposed to get updates is it worth keeping as it may be a fine working machine once the issues are addressed...or keep the QRevo with the uneven vacuum capacity? ✌🏻

[@jamie.andrews]

I will have a video out this Sunday about the latest firmware update for the X2. I suspect something is wrong with your Q Revo and would think about getting another as I do not have that issue with my Q Revo. I also admin the Roborock Sub reddit and I have not heard of complaining about it not being able to pickup dirt.

[@indrid9067]

@@jamie.andrews thank you very much for the reply and for also doing the work of analyzing and trying these technologies for everyday customers! I would add that maybe in haste my initial commentary came too soon as the X2 I acquired was on its first run. I don't know if it is "learning on the job" but the robot seems to be correcting past mistakes and covering most of the areas that were missed originally. It still is prone to some meandering but it seems like it does it to try and adjust for missteps. Contacting customer support and after some direct exchanges they acknowledged that they are working on refining the firmware to address known issues. Keeping my fingers crossed and must say that the vacuum aspect is best from all the other robots I have had before. ☮️

[@jamie.andrews]

@@indrid9067 You should certainly watch my video coming out this weekend.

[@porvenirlopez]

Hello my friend thanks for your channel , which one do you thinks is better to buy : Ecovacs x2 or Roborock QRevo ?

[@jamie.andrews]

Until Ecovacs fixes their issues I would steer clear of the X2. With that said these 2 robots do not really directly compete. The X2 is more premium with more features.

[@porvenirlopez]

@@jamie.andrews thank you

[@andreaskon6124]

Is the issue of my pet's long hair getting tangled on the main brush resolved in the newer version?

[@jamie.andrews]

I can't comment on pet hair, but I did not have any human hair wrapped around the roller.

[@houseofwarmth2578]

I’ve had human hair wrapped around the very ends where I need to take the main brush out and clean just the ends.

[@jamie.andrews]

@@houseofwarmth2578 Yes that is the case with every single robot I have ever tested.

[@houseofwarmth2578]

Has anyone noticed that when the mopping does its edges that it misses about 2.5 to 3”? It vacuums pretty closely but mopping is lagging.

[@jamie.andrews]

Yes it does this, but I think mine will do it either vacuuming and mopping. If you turn off object avoidance it gots closer.

[@houseofwarmth2578]

I still think it could be better. I sent a support request to Ecovac stating that during edge cleaning it should navigate the back right of the robot out so it goes straight then stops and the back right should swivel back and forth. It would take more time but would do a better job.

[@jamie.andrews]

@@houseofwarmth2578 Yea some robots already do this. Ecovacs needs to fix their navigation first though.

[@Papseylathers]

I see they had an update come out did it fix the nav issues? Any new video coming out from you on this?

[@jamie.andrews]

They did release an update and I have been doing some testing. A video will be out hopefully next week on this.

[@Papseylathers]

@jamie.andrews Thanks I on the fence on this thing.

[@Papseylathers]

@jamie.andrews Well bought one yesterday. Got a smoking deal on one $900 cash CDN. I have had zero issues. Awaiting your update video.

[@joshuathomas512]

I bet they were working on this and couldn't get it finished for the deadline, but was forced to release it regardless. I've seen a lot of companies do this and it's not right

[@jamie.andrews]

Seams that way. It does certainly happen.

[@Aarav_Vispute]

Guys I am telling you my gllor get very dirty and are steward to clean but the x1 omni did the best cleaning job I have seen. I have never seen glossy floor that clean so the x2 is a no brainier

[@KitPogi]

Any software updates on this robot vac yet sir that should've fixed the issues?

[@jamie.andrews]

Nope. I'm about to contact Ecovacs to find out when they plan on fixing it.

[@KitPogi]

@@jamie.andrews thank you for the update sir... Keep doing what you do. Great content

[@houseofwarmth2578]

I did notice my firmware is at 1.70.0 now. Unfortunately its performance since the upgrade is terrible. It is completing cleaning cycles without cleaning anything and it’s getting more lost. 😢

[@KitPogi]

​@@houseofwarmth2578yikes... No bueno for Ecovacs. Thanks for the update

[@jamie.andrews]

@@houseofwarmth2578 Yea I did not really notice much improvement in navigation. It even got stuck once. They made a mistake changing so much with their flagship model. If they added these features to a round robot we would be mostly fine aside from their app which is a different story.

[@mikearrigo5674]

Great review, I was thinking of adding this bot to my collection but I think I will hold off for a while, sounds like there are still some major bugs to work out, I think Ecovacs makes great robots, I have several of them, the T8 Plus, the T9 Plus, the N10 max Plus, the T10 Plus and the X1 Plus. I have all of them set to clean everything twice, I do think Ecovacs and Roborock are the best robot brands right now, Dreametech is good too. Are you going to review the new Roomba J9 Plus or Combo J9 Plus. Irobot is really behind the competition even with their new models. They still use vslam instead of lidar for mapping and the combo model does not spin or vibrate the mop, it will automatically fill the water tank but it doesn't clean or dry the mop pads. One robot I'm thinking of getting is the Roborock Q Revo.

[@houseofwarmth2578]

Hopefully the can fix the issues with some firmware updates because I purchased 2 and I’m having some issues. To tell you the truth, the f you can get a good map it works pretty well. My floors have never been so clean due to the 2x mopping and deep scrub option.

[@jamie.andrews]

Q Revo is a great bot

[@johnlam5616]

Can you compare with the new eufy Omni x2

[@jamie.andrews]

I will have a review out for that soon!

[@dennisv2416]

Good review waiting for the roborock vs ecovacs vs dreame video

[@Rata37]

Hi Jamie, your review is so accurate and realistic. I handle the same problems!!! thank you for showing the ECOVACS X2 OMNI real behavior. I am very disappointed about buying it and in addition to the 😮‍💨malfunction of the ecovace support team. Hope ecovace will work on those problems as soon as possible. Can you tell me the best setting for vacuum and mopping? X1 or X2 ? deep cleaning?

[@jamie.andrews]

Thanks! I hope they get fixed soon! When mopping and vacuuming I prefer to select vacuum first and then mop second and I use deep mopping.

[@houseofwarmth2578]

I personally use the vacuum *2 option first then the mopping *2 with deep scrub. The mop after vacuum would be a great option if you could use the *2 option.

[@jamie.andrews]

@@houseofwarmth2578 Yea and another issue is since you can't do deep vaccuming and since we know the X2 misses part of you floor when vacuuming my suggestion is not great until this bug gets fixed. That means when you do deep mopping it will go over those areas missed and the mopping pad will drag dirt and debris around on the pads since it does not vacuum in deep mopping only mode. And as you stated you can't select 2x when choosing mop after vacuum. Ugh.

[@adaniodebaz7305]

My English not well for understanding so do you recommend me buying ecovacs ?

[@jamie.andrews]

I would wait until they fix the navigation issues.

[@adaniodebaz7305]

@@jamie.andrews how about dreame l20 ultra ?

[@raheelmushtaque1268]

Ecovacs x5 pro omni is also available in indian market. Is that worth buying or not? Because these square shapes have navigation issues

[@jamie.andrews]

I have not tested it yet so I can't really comment on the first hand expierance with navigation.

[@raheelmushtaque1268]

@@jamie.andrews is x2 Omni still having navigation issues or resolved?

[@jamie.andrews]

@@raheelmushtaque1268 last I tested a out 2 months sgo it was still having issues.

[@KitPogi]

Can't wait for your update review once or if @ecovacs will actually fixt it. And hopefully by then the price for the X2 would substantially go down. Thank you sir.

[@BiancasJuniorJunction]

When you say "fix it," do you mean in a future model or a software update? Thanks

[@KitPogi]

Software update.

[@fruncik]

​@@KitPogi Ну что, исправили ошибки в программном обеспечении?

[@loosescrewzzviews]

Thanks for the Awesome video. I had been waiting to see what your thoughts were on this robot vacumm. No wonder they have it on sale at a discounted price.😅 Sir you just saved me some money and a huge headache 😅 Now I’m trying to decide between the dreame l20 or the revo q

[@jamie.andrews]

Glad I could help. Those 2 robots are quite different and don't really directly compete. The L10s Ultra more directly competes with the Q Revo. Have you seen my video on that? Otherwise the L20 is better than the Q Revo price aside. kzbin.info/www/bejne/n4HXopmDlpyVsJYsi=w5Va1vylbYRzM1B5

[@loosescrewzzviews]

@@jamie.andrews I saw that video. That’s why I’ve been leaning more towards the l20 until I saw this new ecovacs but after seeing this video I think it’s going to be an easier decision. Thanks again 👍

[@ZF0PNG]

Pls review dreame l10s

[@jamie.andrews]

kzbin.info/www/bejne/qZbcqJeLnqyGldU

[@ZF0PNG]

Thank you

[@Sailor_Zeb]

Great video as always! I dont know if I should laugh or cry about Ecovacs 😂😢 Still having the same issues and for that price tag it should definitely NOT have them.

[@jamie.andrews]

It is sad becasue there is a lot of promise with them.

[@houseofwarmth2578]

Agreed!!!

[@DanielAcostaAZ]

Still happy with our Q Revo at a fraction of the price.

[@pachocharoenzo3678]

8:48 Deal Breaker!!!

[@jamie.andrews]

Until they fix it I would agree.

[@Martin_H.94]

12:59 You can get a software fix through updates but bad hardware is something you just stuck with. I had Ecovacs T9 for 2 years and that stupid thing got exactly zero updates. Today I sold it and I could not be happier I got rid of that damn thing. Ecovacs never more.

[@jamie.andrews]

Oh wow

[@houseofwarmth2578]

Great video! I’ve been waiting for this video to come out. I also agree with you that with some software updates this could be a great machine! I have two of these for two different houses. I bought them because I was so happy with my T9 and purchased them when they were first available for pre-sale. I would agree that most issues are with mapping and navigation. I’m definitely disappointed and hope they can fix the issues with upcoming software updates. If not addressed rather soon my decision to keep them after 30 days was a mistake. Here are some random good and bad thoughts from after two months of use. 1. Mapping - Took multiple times to get a usable map. Literally had to take stuff out from under my bed, move my Peloton bike, move some storage boxes off the floor and just cross my fingers that it completed. Oh yeah, it doesn’t like furniture placed on an angle or angled walls. I can’t even look at the 3D map and find the 2D map is just easier to look at. A few times during mapping the X2 would box itself out of the room and that was incredibly frustrating. It definitely does different navigation passages every time you map and it has completely missed rooms. Helpful tip: If you are having mapping trouble, try moving the base to a different room or wall. 2. Navigation after mapping (and firmware update)- This has seemed to get a bit better over time? I had times where my X2 literally would go back and forth between two rooms like it was confused. It does still get confused when you create a new custom area but once it figures it out and does that custom clean a few times it did seem to get better. 3. Mopping - If I do the deep scrubbing and 2nd pass it does seem to mop pretty well. I tested several spots with a wet paper towel after mopping was complete and was happy with the results...the paper towel was clean!! I do find the best results are when I move chairs off the floor. 4. Edge mopping - Has anyone noticed the mopping pads don’t get close enough to the edge. I think this is a HUGE fail. It may be possible fixed with software update where the bot kicks its right side out as it is going across edges? 5. Battery -On max plus it can’t complete one full vacuum on my first floor which is mostly hardwood with a few small area rugs. It will return to charge and finish at a later time which is nice. The bot calculates the area at around 450 sq feet. My T9 on max had no issue. I think this has to do with the map that I have since there are rooms I can’t divide so the initial edge vacuum is going around a huge area. 6. Room dividing nightmare. This goes along with navigation. There are rooms I can’t divide as you noted. One house is a smaller house and it recognizes the whole house as one room which I don’t understand. I’ve gotten around some of this using the custom areas. 7. Custom names for custom cleaning scenarios are really bad. They need more flexibility. 8, Does a pretty good job vacuuming overall using max and 2X. There are two of us and a dog and I am always amazed at how much dust and hair the X2 picks up. It does not do amazing with certain things such as glitter as I’m noticing as we decorate. I’ve had my one bot since the beginning of October and I was happy to see that the dust bag was pretty full when I cleaned it yesterday. I had some tangles around the edges of the roller bar that were easy to clear…none around the brush itself. I wish they still included the filter brush but I did clean that yesterday and it cleaned rather easily. 9. We have some ruggable rugs and they are close to the floor and the X2 always seems to get tangled in them or move the rug off of the Velcro. 10.It has enough giddy-up to cross over a 3/4” threshold. Not all of the time but maybe 85% of the time. I did use someone on Etsy to print me some ramps for other areas. (C3DPRINTSOFFICIAL if anyone is interested. If not allowed I’ll edit this out. ) 11. During mapping and often during cleaning it bumps pretty hard into furniture, especially chairs for some reason. 12. I do love that it has the ability to create and save three maps although lugging everything up or downstairs is not an easy task. I’ve decided to track each issue that I’m having with an individual help ticket to under feedback section of the app to ecovac. When I’ve tried to send multiple issues through an email they are not all addressed. They are very responsive and pretty nice but just not moving quick enough to fix these issues. One time they tried to tell me that both of my bots should be replaced under warranty.

[@jamie.andrews]

Thanks for your detailed reply. I report these issues through a back channel at Ecovacs, but I don't have direct access to engineering. I am told the navigarion issues will be fixed and I hope the lidar does not limit their fixes. I will keep testing myself and it is great to hear from owners like you. I try to provide the info and details that other channels either can't or won't.

[@houseofwarmth2578]

@@jamie.andrews I totally appreciate the candid and thorough feedback for sure. Consumers like me want to know the pros and cons and then make an informed decision. The X2 videos I saw before I purchased it was clearly made by people who were given them for free to do a review.

[@jamie.andrews]

@@houseofwarmth2578 The difference is they were paid sponsored reviews. Mine are not. Those videos upset me as people only care about money and have little moral guidance.

[@thomasschabbach2736]

So this weird version of lidar is worse than VSLAM?

[@jamie.andrews]

The technology is better than vslam and has potential if they can iron out the bugs. As it sits now the Yeedi brand which uses VSLAM and is part of Ecovacs navigates better.

[@videoreborn]

I really like your review! You are several reviewers that I subscribe to and classified as good objective testing channels. There’s one Taiwanese channel that’s objective but I think they hide the downside a lot thus biased in favor to ECOVACS. I’ve also done similar testing myself and have similar result as you do! I’m noticing the new FW 1.62.0 added some navigation issues where the system would spin around more than before. Have you noticed any improvements with 1.62.0?

[@jamie.andrews]

Ty very much! No infomercials allowed on my channel! Only real objective reviews. This video was delayed a week while I put the X2 through more tests after the new firmware was released. I don't want to put out a video showcasing these problems anymore than Ecovacs wants me to, so I downloaded the update, rebooted the robot, and ran all the tests again with no noticable improvements. The very last video of it slamming into the wall over and over in my foyer was on the new firmware. version. Hopefully soon.

[@Idkjk971]

I have Roborock S7 Max V, i still get those white scuff marks when it is too close to objects.

[@jamie.andrews]

Might be something in you home causing that. Maybe something sticking out? I just looked at my S7 Maxv (it is still online on my home and used) and there are no marks at all on it on the rear half or and other black robot I can get my hands on. I have cleaned the white paint off the X2 on that back corner twice in my brief testing. It is a drawback to the square shape of the X2.

[@AnthonyGale]

​@@jamie.andrewsI have two S7 Max Vs, one for each floor, and I also don't notice any marks.

[@Noneyabuzines]

I would have gone with the D shape and left the laser on top.

[@RCmies]

There is so much complexity and nice features yet the core functions are neglected. Also hadn't had a great experience with ecovacs software. They could be a leading company in robot vacuums if they focused more on the user experience and actually tested their products. It seems like they just used the same navigation software that is already in my ecovacs T9, at least based on the behaviour of the robot. They're focusing on too much at once.

[@jamie.andrews]

Yea it is really confusing because people have complained about their software and app for years yet they don't fix the core issues. The hardware is top notch.

[@MandrakeRoomba]

Wow they have it square

[@jamie.andrews]

It is!

[@KitPogi]

Been waiting for your awesome review sir. Ya, I'll save my hard earned money for this failure of a device from @ecovacs. As always great content sir.

[@jakepthsd]

What in the world did Ecovacs release this product like this? I am pretty sure the unit got purchased by customers that because they were passed their return window!! This product is a big disappointment from Ecovacs!!! I was really excited to get one because the Ecovacs built quality is very very durable,,,but their software, programming are a big letdown!

[@REE-Animation]

Guys. Don’t listen to these reviews. I watched them all a few weeks back before buying the X2 omni. And it turns out, this robot have no idea where it is. It goes around in circles, and it keeps trying to go through walls, and repeatedly bump into door frames, because it can’t see the door.. It also very often just stop the cleaning because it thinks it’s finished, even though half the house is still missing.. NOT ONCE, did this robot clean my house without problems, I often had to pick it up and move it somewhere else because it was trying to go through something it couldn’t or because it was doing the same thing in a corner over and over.. For THAT amount of money I honestly felt scammed… I returned it after a week, and bought a roborock with the same features at literally half the price, and the roborock cleaned the whole house in the first try, without a single problem, and has done that now for 2 weeks. This Ecovacs x2 omni is a disaster, don’t buy it. Although, this review is the most honest I have seen yet. So thumbs up for that 👍

[@jamie.andrews]

I am confused why you start out by saying don't listen to these reviews which I take as mine too? Starting at 10:57 and going for 5 minutes I spoke about all of these navigation issues you spoke of. I try hard to stand out from all of the other fake reviews on KZbin who gloss over these problems. I do thank you for saying this was the most honest in the end, which confuses me even more in regards to your first sentence?

[@scottywrx2138]

5 months later, still sucks at navigating randomly, spins around randomly, and ping pongs off walls.

[@jamie.andrews]

Yes I'm done with it. I pulled it out of my testing area today and put it away. I'm not wasting more time testing it. I expect at this point there are hardware limitations causing these issues.

[@StereoSat1AU]

X2 lasted 2 weeks. Drop sensors are poor quality and prone to failure.

[@jamie.andrews]

Oh wow

[@Crazy--Clown]

Warning ⚠️⚠️⚠️⚠️⚠️⚠️ This brand has a major security flaw

[@jamie.andrews]

Yea I heard about this! Scary!