Electronic Keypad Deadbolt - Programming

[@autotronixplus447]

Thank you so much!! Made it so easy to program!! You ROCK!! Rob ..... a VERY HAPPY USER!!

[@caitlingilligan8028]

My issue is we are accidently touching the lock button and deadbolt pops out while door is shutting and gouges the door frame. Can I program to only lock with a code or turning the lever.

[@defiantdoorhardwaresolutions]

Ms. Gilligan, Unfortunately this unit can only be closed either by pushing the lock button or setting a time delay. Thank you for your question.

[@AhYusAh]

Quick question, i cannot remove the key when its unlock. i can only remove it when its locked. how can i remove the key like it shown in the video?

[@defiantdoorhardwaresolutions]

Mr. Del, If your key does not come out of your deadbolt when the door is unlocked, either your key was in the cylinder during installation or your bolt was in the extended position during installation. To resolve the problem, do the following steps: 1. Use key to unlock your deadbolt. 2. With the key in the lock, completely uninstall your deadbolt from the door. 3. Remove key from the lock. 4. Reinstall the deadbolt without the key in the cylinder. Please feel free to contact our customer service team at 1-877-663-5625 and someone there will be happy to assist you through this process. Thank you.

[@AhYusAh]

Thank you!

[@olivertrinh2707]

Do I have to press the reset button on the back every time I want to program it again or one time pressing it will let you program it how ever much you want?

[@defiantdoorhardwaresolutions]

Mr. Trinh, When programming this unit, you would need to press the red set button 1 time for one function. For example: If you wanted to add 3 user codes, you would only have to press the red set button one time. However if you wanted to change a code, you would need to press the red set button once to remove the old code, then press the red set button again to add a new code. Hopefully this helps. If you should still have questions on this, please contact our customer service team at 1-877-663-5625, Monday - Friday, 8:30 am - 5:30 pm EST. Thank you.

[@sitaemamdee9479]

How to reset after buying a home to ur own code

[@abdou6003]

these units are overly complicated. my 20 year old weiser deadbolt was so easy to program they even had an instruction sticker inside 2 steps

[@bretth1975]

This has got to be the worst programmable door lock on earth.

[@alannorr]

A lot of instructions for nothing. We managed to get one user code in there, but the rest are a waste of time.

[@defiantdoorhardwaresolutions]

alannorr, We're sorry you're having this issue with our product. If you have a moment, please call us at 1-877-663-5625 Monday - Friday, 8:30am - 5:30pm EST. We would be able to assist you with programming either over the phone or through a video platform, such as FaceTime, Skype, Google Duo, etc. Thank you.