Samsung TV service menu. How to get access to service menu of Samsung smart TV

Samsung TV service menu. How to get access to service menu of Samsung smart TV. Hard reset Samsung smart TV.
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[@adamwade2475]

are there any settings in the service menu in regards to refresh rates, response times, motion enhancements that would help with blurring, smearing, trailing during movement?

[@ViperCannabis]

Adam Wade svc in debug, blur reduction in production menu ... and maybe config av path on engineer options

[@TheVegasISrael]

Thank you! Factory reset has solve all my problems!

[@steveshankel4004]

Thank you so much you saved my 1200. Tv ur a boss thank you for the info

[@ElectronicsComputers]

I'm glad I could help you!

[@andreacorso7049]

Grazie. Ho seguito la tua guida x settare la mia tv adesso si vede benissimo,prima aveva uno sfondo rosso risolto copiando i parametri del tuo video. grazie ancora

[@ElectronicsComputers]

I'm happy to help!

[@mahimahesh8798]

Thank you so much sir exlent

[@ElectronicsComputers]

Thanks!

[@stefan2412300678]

Danke für die Anleitung funktioniert alles einwandfrei 👍

[@mehulelectronic6823]

Thank you sir. My problem solv.

[@ElectronicsComputers]

happy to help!

[@phil2877]

is there anyway to adjust individual backlight levels on the service menu? the bottom left of my tv comes on too bright sometimes.

[@syncwork]

Is there any way to reconfigure a button to perform different function on the samsung tv? like pressing disney+ button open youtube app. Is there any service menu setting or something else which can help me modify the samsung smart remote buttons? Please help

[@rblc86]

Is there PVM option to remove DIm?

[@ExTrEmE79]

Hi! I own an ue55es6100 (Europe model) and I'm searching for a way to enable the bluetooth for all the devices. I already entered the service menu and searched for a free pairing bt enabling option.. But I'm unable to find it. I think that this option is inside an "expert" menu that is, unfortunately, grayed out. Clicking ok on "advanced" cause noting. 0000 on advanced show two additional items in mene (grayed out too, anyway related to 2D and 3D). Can you help Me? I want to connect a noise cancellation bt headset to the TV.. :(

[@benitezalx]

a great tutorial.. was very helpful.. what is the name of the song you have playinging the background

[@ElectronicsComputers]

Thank you for the comment! the song is All I See Is - You Daniel Justeigt

[@sp4c357]

Worked on Samsung SyncMaster P2470HD!

[@ElectronicsComputers]

I'm happy to help!

[@carmenwilliams-harris2601]

bought a philips 40 in. 2012 tv from hotel with no remote control and im using tv antenna can't get air wave channels it seem to be set (locked) to hotel channels. Ive gone into menu to change setting but no results can you help?

[@kevinbeckwith6005]

Is there a way to get rid of a power up pop-up that says to "go to service mode and setup the below options-Type, Local Set, Font color option"? Samsung QN43Q60BDF

[@2009RipCity]

Maybe you can help me? One day I went to manually turn off my pre SMART tv 42" tv and when I pressed one of the buttons and a black screen with a 240 of something and I couldn't turn my tv off, all I could do was go up or down on the menu changing the numbers. Not knowing what I was messing with the numbers, moved the number down to 0. I couldn't exit the menu and instead unplugged my tv and restarted it and now the picture is crappy with horizontal lines. WHAT DID I DO? Can you help me fix it?

[@chencharoo]

I did mute 182 power and acced menu but i pressed something, it said scanning then wait, panicked unplugged it, now it won't turn on by pressing and holding power, or holding power on remote. any solutions i feel so stupid for messing with it now.

[@ElectronicsComputers]

Unplug TV for a few minutes then plug in and try to turn on.

[@technicalsammy1211]

Sir what is Micom power off ???? In Samsung tv please guide me ????

[@ur60x]

thanks man...

[@joserafaellora4667]

hello there i have the js9000 and i want change the hertz to the tv but i cant go to the hide menu because i just have the new remote control what can i do

[@nickcorona3966]

Is there a way to flash firmware in the service menu? It doesn't work in the normal menu on my TV.

[@bluehydrogen]

Hi . Can we change horizontal display to vertical display?

[@GenCodeFPV]

Region is grayed out, any way to change it?

[@momichael8966]

I have ue32h5500. I have got service menu open but how do I get HV flip as my display is inverted. thank you in advance!

[@sjokek.5743]

can you make the tv faster in this menu? mine is slow in the smart menu and i already reset him..

[@susierm1]

how do you do this with the new touch remote for samsung?

[@jiayongli4584]

hi, i have a US model UN65HU9000 tv, do i use your method to go into the service menu? is service menu the same as advanced service menu?

[@ElectronicsComputers]

+Mark Li Yeah, the same buttons but the menu will be different

[@nikkib3018]

How do you get to MRT Option from 2012 Model UN46EH5300 with Firmware T-MST10PAUSC-2004.0?

[@aliazouaou2699]

Thank you for the tuto. Can I activate the broadcating menu wich is not available in my samsung smart tv?

[@ElectronicsComputers]

+ali azouaou I need to know your model first of all. Try to select your region or country in normal user menu.

[@aliazouaou2699]

thank you for your rapid answer, my model is UA32H4500. I have already tried with my country Algeria and it did not work than I tried with UK in the smarthub and it was the same result, the broadcasting in the menu is not available. Can I activate from the service menu thank you again.

[@BubbleEngineering]

I have a UA43KU7000 with TM1240A type remote. Tried everything and can get into Hospitality menu but not Service Menu. Any ideas?!

[@andyturner4225]

What sequence did you use for Hospitality?

[@jmarenasc]

I allready have done factory reset several times but doesnt work

[@MonniStyle]

works!

[@innagoreiko6930]

hello i have tv samsung eu32eh4003w menu is not working.display dark and write samsung.what are you do?

[@teddymesser5670]

where can I buy circuit boards for Samsung 55 smart tv

[@AramAzhari]

does this work with a universal remote controller? or does it have to be samsing official remote? i got a universal remote (the non smart one) and it doesn't work on my 55hu7250

[@ElectronicsComputers]

for universal remote there could only one problem with info button. But if its already has been setup for your TV it should work. It even works from my samsung s4 with samsung remote app...

[@AramAzhari]

+2013Electronics&Computers i confirm that it worked but not with the mentioned combination. mine was Mute + 1 + 8 + 2 + Power. also i already had thise menus available. it turns out that particular bluetooth earphone wasn't compatible. I bought another one from Amazon and it worked.

[@prasadpanchumarthi9708]

Sir I have a model us 40h6400arlxl version no Thol it is not connected to wireless internet please solve it

[@pavan1242000]

Hi I recently bought Samsung 43j5570 I wanted to know actual start date of tv. It seems retailer delivered used tv after factory reset.. Is there anyway I can verify same... Many thanks in advance!!

[@ElectronicsComputers]

Yes, just go to the service menu and on the first page you will see all technical information of your TV including the date of first start at the bottom of menu. kzbin.info/www/bejne/oYGxaYd7g7OsiKc

[@AhmedZack]

can i activate the UHD color option my tv support it but it's region locked

[@jesenkosokoljak]

Nice music, what is it?

[@franzrivera5947]

I have a Samsung hg40ed690dbxen. Nothing works, as soon as I hit the first key the TV turns on automatically . Any ideas?

[@seantaiclet9869]

I cannot get to that menu on my smart tv is there other codes for different models?

[@ElectronicsComputers]

+Sean Taiclet use mute 1 8 2 power.

[@ganeshpandey3641]

I have series 5 43k5300 model but I tried and I cant get any option for service menu.. Need help

[@ShivKumar-uo1bh]

I have old model samsung plano tv and i want to factory reset my tv , some functions damaged . Advise me how to do this?

[@ElectronicsComputers]

First I'd recommend to reset your TV through the user menu. if it doesn't work then go into the service menu which looks kind of similar and find factory reset. If you changed something in the service menu and you want to reset the service settings to defaults then you have disassemble your TV and hard reset EEPROM by shortening some specific pins on the chip.

[@shakiraadelaar5562]

And to change auto tuning to auto program

[@vikassaini2802]

AV calibration failure ho raha he please solve my problem

[@solie4732]

What is the service port behind the television required for?

[@ElectronicsComputers]

Only for updating firmware

[@bmalonda249]

all UA49N, UA40N I mean all N is working on service menu help

[@roshanpalaram8931]

how to setup HDMI 1,2 or 3 out port

[@taraktarak7296]

My TV has been having problem connecting to external harddisks and USB drives, it wouldn't recognize them. Lately it also couldn't connect to Internet, neither via wifi nor via wire. Since auto-update was on for firmware update, I thought the recent update might have affected it. So, I decided to do a factory reset. Current Issue However, after I have done the factory reset. It restared fine, showed the first intro screen with Samsung Smart TV logo etc, went to Step-1 and got stuck after black screen.

[@ButtersSRB]

How to turn off Auto Dimming ( flicker) in Service Menu Samsung UE32H5000AW. Thank you.

[@jmarenasc]

hey man, can you help me ??? Imade amistake changing ADC/WB , ADC , AV Calibration and now all my chanels looks dark !!! I will thank you a lot for any advice

[@ElectronicsComputers]

+juan manuel arenas correa Tell me the model of your TV

[@omarhellwa1308]

I want to upgrade my Samsung Russian made le40a859simxzg version sq01

[@MankinDTio]

Hello, can you help me with a big problem that i have?... a while ago I did a software update and now my tv cant recognize the little hdmi box ... what I can do?

[@ElectronicsComputers]

+Jonathan Fariñas what model of your TV?

[@MankinDTio]

its a UN55JS8500

[@ElectronicsComputers]

+Jonathan Fariñas 1 Try to perform factory reset, if it doesn't help then update your firmware using USB flash here is link to official website to download firmware www.samsung.com/us/support/owners/product/UN55JS8500FXZA

[@cjavierjuarez]

+2013Electronics&Computers How can i enable voice control of a model 60H6400 ? In my region it is disabled but this brings the control but is disabled on TV. This model brings 2 controls. I bought the second (with voice control) but it is disabled on the tv . How can i Enable it on the tv? ... Sorry for my english

[@ElectronicsComputers]

+Javier Juarez Go to settings System-motion and voice control and check if voice control is on. Triger word to start "Smart TV" or "Hi TV". Try to update firmware, the latest firmware came a few days ago www.samsung.com/africa_en/consumer/tv-av/tv/full-hd/UA75H6400AKXXA

[@jeffreykapp3731]

I have a Samsung UN55F6400AF TV with a "smart control". Like others I can not sync to any non Samsung device. How do I access the service menu using the Smart Control as opposed to the older style button remote and the sequence.....INFO>MENU>MUTE>POWER. Thanks in advance!

[@ElectronicsComputers]

+Jeffrey Kapp only using old remote control with buttons

[@syd2800]

If I don't have a remote control, how can I access the service menu option?

[@ElectronicsComputers]

Using Android smartphone with IR sensor or external dongle and Smart TV Service RC app.

[@BoxerShark]

Can I change my region via the service menu ? Samsung 7series thank you 🙏🏼 ?

[@ElectronicsComputers]

I'll answer you later when I'll be in the office and get access to service manuals

[@BoxerShark]

2013Electronics&Computers thank you sir, I found the region I’m in the Uk but I wanna download American apps and watch YULU n stuff we can’t do that here I think it’s the WiFi region I need to change but the clever clogs have made the WiFi region letters so mine is set at E. it goes A-Z and then a few double letter AB AC so the USA WiFi region is one of them letters I can’t find any info anywhere which letter represents the USA

[@prottoy25]

Any advice on my Samsung qled TV it's q6fn it gets very dark ...I can't really make it brighter . It sometimes gets bright but also gets dark itself ...I can watch KZbin video 4k really well

[@ElectronicsComputers]

when it is dark what if you press the menu button. The menu will be shown bright as always or everything is dark including menu and TV's system OSD information?

[@prottoy25]

@@ElectronicsComputers the menu is bright it's just the pics are dark . If I use KZbin 4k it's very good colour and bright ...so I think it's something to do with the sensor or day or night mode . There is also a line when I pull the menu out or something on the screen like a box or window . If you give me your email I can send you a video

[@ElectronicsComputers]

@@prottoy25 try to turn of Eco sensor or Ambient Light Detection feature in a regular menu. If it doesn't work try through the service menu. Maybe this will be helpful: kzbin.info/www/bejne/g3THiWqdgLmgfqM

[@prottoy25]

@@ElectronicsComputers hmmm I did do that I think the TV is just gone do you know if I can repair or just bin or sell it as spare part . I am giving hope on it ...anyways to be honest my Xbox works well so I will just use Xbox I think

[@dammiilcinque9105]

can I activate REC function on the j5500 model with service menu? Thank you and sorry for my english :-(

[@ElectronicsComputers]

No! It's impossible.

[@andyturner4225]

I have two models which I can't seem to reach this menu: 43KU6670 & 40K5600AK . Does anybody know the sequence for these, or another way to reach Hotel Mode?

[@elmosfire3334]

Hi! I own a Samsung le37a656a1f and recently accessed the hidden menu service to see if I could get wiselink to read videos from my USB. Doing so I unfortunately changed something on model or type model and don't know how to revert it back to what it was. initially. Is there anyway you could help me please? Maybe giving me the original settings to my TV?

[@ElectronicsComputers]

Try to factory reset your TV through the service menu.

[@elmosfire3334]

@@ElectronicsComputers thanks. I really appreciate the help!

[@elmosfire3334]

@@ElectronicsComputers by any chance would you know how I can get my television to play videos from a USB? When I hook it up with a USB device the TV recognizes the device but on the wiselink menu I can't browse the contents of it. The "enter" option is grayed out.

[@ElectronicsComputers]

@@elmosfire3334 What you're trying to do is impossible for those models. There are some models which allow you to watch photos but doesn't allow to watch videos and in that case you can change the model number in the service menu and it will play videos. Your model doesn't even have physical hardware capabilities to play videos. That USB port is only for the firmware upgrade.

[@elmosfire3334]

@@ElectronicsComputers Thanks once again for everything. You just saved me lot of time!

[@andreaf974]

Is power on hours available?

[@ElectronicsComputers]

Depends on the TV model. What's the model of your TV?

[@andreaf974]

@@ElectronicsComputers thank you, the model is P2770HD

[@maizarpku785]

My tv samsung mode:failure How to fix it?

[@alisa1472]

0:00

[@jencksy]

My TV said « network connection lost. Please contact front desk » but my network connection (Wi-Fi) works correctly . Pls how I can do ?

[@ElectronicsComputers]

Try to hard reset your TV and unplug it for a few minutes.

[@RyanTNTTV]

is it possible to limit the Audio volume?

[@ElectronicsComputers]

+RyanTNTTV Sure! got to Control -> Hotel option. you can set minimum and maximum volume and stuff.

[@bmalonda249]

Sir samsung tv ua40n5000ar" service menu code tried all code is not working i need help

[@ElectronicsComputers]

Turn off your TV then press the following sequence of buttons: info, menu, mute, power if it doesn't work try this: Turn off your TV then press the following sequence of buttons: Mute, 1, 8, 2, Power.

[@jasonwilkerson9966]

Great video! Will this work on a UN55F9000? The problem I have is that the original "One Connect" box was lost and the TV has never had it's firmware upgraded to accept the newer "One Connect" boxes. Can you update the firmware via USB on the TV through the service menu? Thanks!

[@ElectronicsComputers]

+Jason Wilkerson yes, you can update the firmware of your TV via USB. And there is an option in a regular menu for firmware update you don't need to go to the service menu. here is the link: www.samsung.com/us/support/owners/product/UN55F9000AFXZA

[@jasonwilkerson9966]

+2013Electronics&Computers Thank you for replying to my question. Maybe I didn't explain my situation clear enough. I currently have NO access to any menus. When I connect the new One Connect box to the F9000 and turn on the TV I only get a picture of a One Connect box and a TV with arrows moving toward each other instructing me to hook up the One Connect. I don not have the original One Connect box either. I only have the new box which I purchased because the old one was lost. Since I cannot get into the regular menu, how can I update the firmware? Thank you again!

[@ElectronicsComputers]

+Jason Wilkerson 1. Unplug one connect cable from your TV 2. Insert the USB Memory Drive containing the firmware into the USB port of TV. 3. Press the MENU button, select „Support‟, „Software Update‟, and then „Update now‟.

[@venkatasubbaiah4332]

my samsung smart 40" led tv is restarting continuously i tried to reset but not resetting anybody would help with this problem?

[@manuelmella5260]

somebody solve this problem?

[@andywebster9076]

Bad capacitor on board will cause them to restart over and over.

[@ahmedzahran3129]

@@andywebster9076 this on power board ?

[@aquaman5464]

How can i access service menu with a smart remote - for H6400 series - I cant find anything on the internet please help

[@ElectronicsComputers]

You can try: mute >1> 8> 2> power. Or use old non sensor remote control

[@aquaman5464]

thanks for your reply, appreciate it. The smart remote doesnt have any num pad on it, and plus the tv only came with this remote - no old non sensor one

[@andredantas9922]

I have the model Samsung Smart UN40JU6700, I live in Brazil and I am in need of the very Spotify is not present in my smart hub! How to unlock? Obs: 2015 model

[@ElectronicsComputers]

+Andre Dantas Looks like this model isn't compatible with Spotify. Here is a list: www.samsung.com/us/appstore/app/G00010177932-compatible Anyway try to update firmware of your TV then go Samsung app - Lifestyle section and if you can't see Spotify there then I'm sorry. It's not a problem to change the region for smart HUB but it doesn't help in this situation.

[@ManuelPerez1406]

Hello I have a Samsung UN55D6000 I have adjusted the setting I wanted in service menu since my channels where all dark but now I can´t seem to save the settings I can´t exit the menu and if I shut down my tv al setting reset to the wrong ones please help

[@ElectronicsComputers]

+Manuel Perez Try to perform hard reset under service menu or update firmware www.samsung.com/us/support/owners/product/UN55B6000VF

[@gabisukaria968]

Hello sure I changed the model from access service and now i have a black screen vut the sound is working Can u help me plz?

[@davesdream]

That combination doesn't work for me. UN32J525DAFXZA

[@nurahmed9443]

I could not enter into the service menu pressing these keys.

[@ElectronicsComputers]

Turn off your TV then press the following sequence of buttons: info, menu, mute, power if it doesn't work try this: Turn off your TV then press the following sequence of buttons: Mute, 1, 8, 2, Power.

[@AhNoonIsh]

Hey, anybody know how to stop Proscan LED TV flashing colors like slideshow?

[@richardontaneda9266]

por favor necesito que me ayudes aconfigurar el modo de servicio de mi tv led samsung P2770HD de samsung lo que hiciste es estupendo pero necesito hacerlo por HDMI la calibarcion no puedo acceder a ella

[@seferismo]

after i use service menu the update firmware is greyed out i cannot select or use. how to fix it? ua43ku6000

[@ElectronicsComputers]

Perform factory reset from user menu if doesn't work then from service menu.

[@seferismo]

2013Electronics&Computers its ok now, i just off and on tv

[@technaturetv4852]

sir I have 42 inch Samsung smart led and it has suddenly powered off now when I plug in the power cable it just show ( Samsung smart tv ) and then go to standby mode itself and doesn't start and the remote control don't work on it plz help me

[@ElectronicsComputers]

+Nawab Khan Hello! It's difficult to say what exactly happened with your TV. There could be a dead capacitors in power supply unit or problems with firmware. If the problem with capacitors it's just a few bucks and 20 minutes of your time. This is how it looks : kzbin.info/www/bejne/jnnGZYOBa7eKjZY

[@ElectronicsComputers]

@@tomppadee What's the model of your TV? Upload firmware on your USB drive, plug to a USB port and turn On your TV.

[@solofutball9506]

a mi no me funciona en una samsung smartv serie 7500 f

[@michaelsantoro6570]

I’ve tried every codes, and can’t open service menu on my Samsung Q7. Anyone with any idea?

[@gmyatko]

unfortunately, this doesn't halp me with my Samsung Series 8 model UN55KS850D

[@ElectronicsComputers]

I have a new video for recent models which will definitely work for you.

[@NIPSZ]

Does anybody know how to fix a SamSung TV, when every time a channel is changed it "searches for signals" twice for about 5 seconds before it reads the signal? I went into the Mute 1-8-2 menu but didn't want to reset and couldn't find any settings to change HDMI input readings. Does anyone know the secret Easter Egg fix?

[@leociprian77]

Muy buenas, Amigo me gustaría saber como podria activar el Menú de develop en mi Smart tv Samsung serie JU 7000 2015!!!! Gracias

[@ElectronicsComputers]

+Leo Ciprian to get access to service menu press the following buttons while TV in stand by mode in next sequence: info-menu-mute-on. There are lots of extra settings. Before change something, just take a picture with original settings in case to revert them back.

[@samuela.5900]

+2013Electronics&Computers Hola, me gustaría limitar el volumen máximo de mi tv. Es a través de la opción "Hotel mode"? podrías ayudarme? muchas gracias

[@kirkguille]

Hi,, how can i access the service menu on my UN40JU6100? Thanks!

[@ElectronicsComputers]

+Gran Jere INFO>MENU>MUTE>POWER

[@remakeremodel1385]

i went into "ADC "HDMI calibration" and it said "fail" now the screen has a pink tint to it.

[@ElectronicsComputers]

unplug TV from outlet for a few seconds and plug back in.

[@remakeremodel1385]

@@ElectronicsComputers Unfortunately that didn't help, i've tried a factory reset and it didn't correct the problem either. I found a youtube video with a test pattern that when used through an external device seemed to work where instaed of "failure" I got a "success" when I calibrated through HDMI calibration, not 100% sure if it's totally correct though.

[@Iberres]

It doesn't work on my old samsung ue40b8000. Do you have another key sequence for this model?

[@ElectronicsComputers]

+Jose M. Zabala Urrutia use mute 1 8 2 power.

[@VietNguyenHoang-lp6ht]

Anybody can help me PLEASE :( SS RU7100. When I reset factory in hidden menu, I cannot connect my wifi anymore. They ask me to install the certificate to connect, but I cannot. Thanks

[@aterikasedi]

How can ı do this with new smart remote?

[@AciD.303]

U need an original samsung remote. I tryed under an android app on my phone and it doesn't work unless you have a built in IR blaster on your phone... U can still control your TV with the app through wifi but you are unable to enter service menu...

[@starsterne4702]

The menü dont open

[@PackardBelltoll]

how do I do diagnostic in there? I want diagnosis my TV I need to how to perform test on tcon m0therboard and do a panel test.

[@christianascencio2269]

the point here is to know how to uses this servive menu not how to get to it

[@suprematic_man]

G

[@salim05]

what song is the background??

[@ElectronicsComputers]

I'm sorry I can't find that track anymore

[@yousefabusaloum8635]

how to do this with touch remote

[@ElectronicsComputers]

+Yousef Abu Saloum What the model of your TV?

[@yousefabusaloum8635]

2013Electronics&Computers UA55F6400

[@ElectronicsComputers]

+Yousef Abu Saloum unfortunately you can't use your touch remote to enter service menu. But you can take any remote control with buttons from any samsung TV.

[@adinemere]

I messed up something how can I fix it Samsung tv modelUE40J 5200AWXXH

[@ElectronicsComputers]

Try to unplug your TV from the wall for a couple of minutes. If it doesn't help then you have a problem, because you can't just reset the service menu through the service menu. What's the exact problem?

[@adinemere]

@@ElectronicsComputers thank u for reply. After factory reset no Wi-Fi no power off no guide no volume I may have been a smart A and press something else too anyway thanks for ur fast response ✋

[@ElectronicsComputers]

Have you tried to unplug for a few minutes? This usually solves such issues? @@adinemere

[@ummhamza1568]

I need help to reset my tv its not working properly anybody please step by step

[@MrPefergo]

Good I have the tv samsung ue40ku6000 well I tried to access that way and it does not work, you know how else thanks, I also used mute + 182 and neither, Thanks

[@NuttaPearl]

Pedro Fernandez kjjj

[@kassoumdiaw9311]

bjr moi je 1proleme aevc ma tele LCD 32 matsui ki fair melange les couler kelken pe me ede

[@jmarenasc]

Hi !!! Thanks for paying attemption on me. my model is UN32EH5300

[@ElectronicsComputers]

+juan manuel arenas correa This is why I always recommend make picture of original settings or note them down. Even I as as engineer do it all the time! Try to update firmware. it's easy and you can't screw it up. There is firmware and update guide www.samsung.com/us/support/owners/product/UN32EH5300FXZA Or if you can, send me pictures with settings which have been changed and I'll try to find original values.

[@fudgeitcolt7177]

Hi everyone. I could really use your help. I have a Samsung UN55F6300 55" tv. I entered the service - engineering menu to enable bluetooth for my wireless headphones. Options > Engineering Option > BT Audio change from off to on > then MRT option > BT Support change from off to on. The issue is that I accidentily changed something that messed up my HDMI 3 and 4 inputs. Now, when I have a device plugged into HDMI 3 it is greyed out and HDMI 4 is highlighted. If I select HDMI 4 it says no signal. Of course it does, I have the device plugged into HDMI 3. The same thing happens if I plug the device into HDMI 4. It appears that whatever it was that I accidently changed resulted in the HDMI 3 and 4 inputs as being "flipped". I am so frustrated as I can't figure out what to change. I contacted Samsung support and we tried a factory reset as well as other troubleshooting but they didn't know what setting to change back. Can anyone help me with this please.

[@ElectronicsComputers]

Did you perform factory reset via a regular menu or service one?

[@fudgeitcolt7177]

@@ElectronicsComputers Hi. Yes I performed both factory resets but that did not fix the issue. I don't know what setting I accidentally changed in the service/engineering menu.

[@ElectronicsComputers]

I'll check service manual tomorrow and let you know.

[@fudgeitcolt7177]

@@ElectronicsComputers Thank you so very much!! I am looking at the service menu and I am thinking that the setting for V_HDMI IDENT TYPE or V_HDMI PATH TYPE somehow got changed. The V_HDMI IDENT TYPE reads, "2341" and I am thinking that this is the number that got changed. The V_HDMI PATH reads "BDCA", it could have been changed as well.

[@fudgeitcolt7177]

@@ElectronicsComputers Good morning, I hope you had a great weekend. Will the service manual include the screen shots of the service menu settings for each category?

[@SxtBox]

background music on 1:16 pls?

[@user-dz1lo6we5v]

Sorry, but I 've no "info" button on my remote. what shall I do,please?

[@ElectronicsComputers]

All Samsung's remotes have that button. Maybe there is just "i" button...

[@victorticona9549]

Naglaa Khalil h. Hhh