ENGINE BREAKS at 190 km/h on a KTM 1290 Super Adventure R // KTM Warranty & Service

[@janisblack2183]

I’m a retired mechanic and I’m a firm believer that warranties are not worth the paper they are written on, especially extended warranties that you have to pay €€€€ extra for. It’s just a sales scam, they never fully support the damage because it affirms the flaws in design. They will come up with every excuse and try to blame it on “owner /operator error”. Engineers stall on the changes that are needed because if they make a bad decision they can lose their license. The Corporations stall and that’s why the dealers don’t remove the major components right away. We have to wait for corporate approval which in turn provides the funding. That’s what takes so freaking long and why there’s a backlog at the dealers. Mechanics get paid by the job and if you’re standing around you’re not making any money. Another issue is sycophant mechanics and shop politics. Mechanics get frustrated and quit, some start out on their own. The problem with these new Adventure bikes is that with the many new tech items you can’t just exchange an engine, plug everything in and go. You have to reflash everything with a corporate proprietary diagnostic unit that is legally only provided to authorized dealers. Otherwise the bike won’t even start up. If you make friends with your local dealership mechanic, they will print the screen page of your diagnostic if it was design, metallurgy or premature wear in order to prove your case. Chances are that this isn’t the first time of major engine failure. With all the factory tech and spec, an engine grenading is a rare occurrence. My theory is poor metallurgy, substandard bearing, race or seal failure. It’s too bad because I really like the KTM 1290 Adventure R. My biggest fear with a KTM is the fact that the engines are also made in China. Not a good reputation for metallurgy. The worst decision KTM ever made. So much for “Race Ready” if you can’t race for the season. We have an old saying amongst us Eastern Europeans; “If it’s not made in Germany, it’s not going to work.”

[@MotoVibes]

Thank you very much for taking the time to share your insights on how this work behind the scenes - it makes perfect sense what you describe and it was very interesting to read. At least you do not have to rely on other mechanics to get your bikes fixed 😉 cheers, Oliver

[@C_R_O_M________]

I agree with you apart from the detail that KTMs were never built in Germany but Austria (one could say "potato, potato" changing the intonation). I believe that the 890 bikes (and engines) are still made in Austria whereas the 790s are entirely manufactured in Asia (India and China). Older KTMs (like the 990s) never had metallurgy and engine problems. Some peripherals would brake but the engine was bulletproof. Having said that I had a BMW 2006 GSA grenade itself at just 20K kms. Similar to the host of this channel, it was a high speed breakage and ended up with a replaced engine as well. Mine was a case of a valve touching the piston and ending up....in the exhaust! That's after a valve job at the dealership.

[@MotoVibes]

@@C_R_O_M________ I hope you did not have to pay for the replacement engine ?!

[@roelfkromhout]

I’ve come to the same conclusion. Warranties are useless. KTM warranties doubly so.

[@MotoVibes]

@@TON-cl6mt don‘t get too discouraged by videos like this - this likely a rare issue and you never hear about all the 1290 that run thousands of miles with now trouble at all. The 1290 are the most reliable in Stephan rental bike fleet - he only had one issues with one of them because the dealer overfilled the engine oil - now at 60,000 km the engine gets overhauled. That is the video that coming out soon 😉

[@Ian-qs1tx]

Thank you for your video. I own a 2022 1290 SAR. I live in Halifax, Nova Scotia, Canada. In July 2023 I rode to Tuktoyaktuk, NWT (Dempster Highway). On the return trip, I stayed in Whitehorse, to my surprise, Whitehorse turned out to be the resting place for the 1290 SAR. The bike failed to start the morning I tried to leave Whitehorse. There is less than 12,000 kms on the bike. The KTM dealership in Whitehorse was unable to isolate the root cause of the "no start" condition. I was not prepared to leave my bike on the opposite side of the country, so I flew from Whitehorse to Vancouver, picked up a truck & trailer. Drove from Vancouver to Whitehorse, loaded the KTM into the trailer & drove home (Halifax, Nova Scotia). The 1290 SAR has been in the dealership in Dartmouth, Nova Scotia since August 8, 2023. As of today's date May 27, 2024, the 1290 SAR is still at the KTM dealership in Dartmouth. It took until January 2024 before the cause for the failure. The lower left corner of the airbox was defective from new (warped) and not making a tight seal with the o-ring allowing unfiltered air (dust) to enter the engine, resulting in severe scoring of the cylinders, piston & rings and contaminating the entire engine with aluminum & steel particles. I paid out of pocket for an independent oil sample test, the results for aluminum & iron contamination greatly exceeded acceptable range. I am not familiar with the KTM Warranty procedures in other countries, but in Nova Scotia, Canada, the local dealership can not proceed with total engine dismantling until they have received "confirmation to proceed" for KTM Head Office Warranty Department. I have been requesting a crate engine since receiving the oil sample results, to no avail. KTM has provide the dealership with pistons, cylinders, parts to rebuild both heads, gasket etc. All these components have been fitted, the engine is back in the frame. The dealership has been has been trying to start the engine for past two weeks, there seems to be an issue with the lack of cranking speed. The entire ordeal is a joke, the camel's back has been broken, it is now time to spread the word. I wish my experience with KTM & dealership support had been an pleasant one. Please feel free to share this with any KTM representatives you have.

[@gilvietor1918]

It isn't just your model, there have been people with 890s having dirt get into the cylinders. I watched a guy's video from the Washington BDR had the same thing as you occur.

[@Ian-qs1tx]

@@gilvietor1918 I had researched the 1290 SAR before purchasing the bike. Never saw any references to Airbox failures, otherwise I would have held off on the purchasing the 1290SAR. Rottweiler Performance released an airbox/filter assembly earlier this year. Anyone who is pondering purchasing the 1290 SAR / SAS you should seriously consider putting this on your bike. Little late for me, but hopefully it will helps others from being stranded 6,800 kms from home !

[@MotoVibes]

Thank you for sharing your experience here - very interesting to read. What an ordeal to wait such a long time for a repair. That is totally unaccaptable. I hope you get this taken care of soon!

[@garnet4846]

Keeps taking money.

[@carloalbertoranzani8041]

FFS that’s a nightmare Reading about KTM reliability issues (rods being thrown etc) and experiencing the fact that the only bikes in group rides I literally saw not starting anymore were KTMs, I went with a trusted GS last year. I make lots of wrong decisions, but that was 110% the right one

[@muminmax]

My experience with KTM; I recently bought a brand new 890 adv. Waited 11 months to get the bike. Ordered black got it orange :) Then real problems started when dealer received the bike from the factory. They said we have a low oil pressure warning on the screen and replaced the oil pump. Delaer told me that i can take the bike from the shop. I did it :) But at the km of 25 boom. Same warning on the screen; Low oil pressure. They said there is no problem to ride 500km to my city which i bought the bike from another city. Long story short, 890 adv is sitting inside the dealer and waiting camshaft beds and new oil pump. They are telling that factory forgot to put 1 o-ring somewhere inside the engine ( i don't remember where) and that o-ring caused all of this. I'm really dissapointed buying the 890 and realizing just nowadays, so many people having engine issues with KTM.

[@MotoVibes]

The 890 series issues are popping up a lot lately. I guess this is where riders get to a certain milage now. The tight tolerances with the camshafts is an issue that seems to pop up a lot. The 890 series is likely due for an overhaul next year and I hope KTM will adress this issue - they must be aware of these issues as well. I hope you get your 890 ready to race soon - it is a fantastic bike 😉

[@Cartmanvb]

@@MotoVibes And high HP numbers on KTM engines certainly doesn't help, those are extremly high stress engines, ie pumping up 160hp on 2 cylinders is an overkill, most cars with 4 cylinders don't make that much power, and if yes, that much power spread on 4 cylinders is much less stress....

[@andyteague90]

I had my 890 ADV engine break at 8000 miles in Croatia. Shocking service from the Mobility right through to KTM Uk, 7 months before I got the bike fixed! They blamed the dealer for not getting it fixed sooner but they couldn’t get the parts. They wouldn’t extend the warranty period to allow for the 7 months I didn’t have the bike so a few months later no warranty not even the new parts in the rebuilt engine! There are not enough expletives in the world to describe my loathing of KTM, I have 990 ADV, a Superduke and this 890, think I’m going to sell the lot.

[@MotoVibes]

@@andyteague90 sorry to read about your horrendous experience. I would be pretty mad too

[@sv7017]

@@andyteague90 Wow, that is upright sassy from KTM. For example I really are lurking for the 890 SMT, but then I constantly read about KTM issues and I'm not even searching for them. Its a bummer

[@elkruno]

I had the KTM Super Adventure 1290 S 2022, lot of issues with just ~ 8000 km, coolant leak, oil leak… so i decided to switch it. Safe ride!

[@MotoVibes]

Thanks for sharing! Sorry to hear you had issues with your motorcycle. May I asked what motorcycle you switched to?

[@jaywhoisit4863]

Damn! I’ve got a high mileage Suzuki 1000. I’ve replaced the battery! That’s the only time it’s ever seen a set of wrenches!

[@etienneprinsloo6799]

The older Suzies were beyond amazing. Put 150000 on a Bandit 1200. Tyres, sprockets, chains, brakes and wheel bearings (because a mate had a wheel bearing fail on his V Max which caused him a significant amount of discomfort) and regular meticulous maintenance. Miss those days.

[@czuczups]

Yeah, great comparison bike in case of power and tech onboard

[@kermit8619]

Almost got a SDR 1290 last year but got scare by a few horror stories . I now have a little over 24,000 KM on my 2023 GSXS1000 . Not a single problem .

[@Jungleland33]

I was looking for a large capacity adventure tourer and have spent the last year agonising over what to get ( now that I can't get a 1200 Super T any more)BMW 1250, KTM 1290 SAR, Africa Twin manual/DCT, Guzzi Stelvio, Triumph 1200, Ducati Multistrada....etc.etc. I have wrecked my head watching videos and reviews of almost every option. Guess what? I've placed an order for a Suzuki 1050 XT. It's not fast, it's definitely not sexy, and it hasn't the features of the others. What it does have is reliability, and that suits me fine. Can't wait to start my European adventures on it.

[@MotoVibes]

The most important thing is what you do with the bike not which one you ride 😉 with the Suzuki I reckon that you have more money left to actually travel- so enjoy your journeys and your new motorcycle 👍

[@sv7017]

Had the 1000 XT version a few years. If you dont need more then 100 hp, the Vstrom is a very good touring bike.

[@Angry-Lynx]

if u dont mind weight AT DCT (2020+ cuz cruise control) is the only right answer ;

[@bobanppvc]

I did research rejected Africa Twin on first but after more than month of research i think its the best adv bike on market...Big size,quality,reliability,looks,brand,of road,on road everything is good...Rejected V strom bcs of limited of road potential and agricultural look...You should have bought Honda my friend...Suzuki would be my second choice

[@majormassenspektrometer]

Great choice. I worked for a KTM and Suzuki dealer. As long as there's oil inside the engine your Suzuki engine will be reliable for a lifetime. KTM is hit and miss. Broken KTM engines in my time = quite a few. Broken Suzuki Engines = ONE. Because someone forgot to screw in the oil filling cap of a V-Strom 650. Crankshaft bearings totally toast. There are a lot of other problems with KTM. I guess mostly quality control, sloppy engineering and just too much too high...

[@andresalaskeno2710]

Mine 152.000kms. 2018. No issues at all. Looks and runs like new...oh, it's a Yamaha Super Tenere 1200 Raid Edition. I Guess not everything in Life IS about power....Quality IS the key. That IS the real freedom.

[@MotoVibes]

That is some impressive mileage! Thank you for sharing your experience 😉

[@t.otterstrom2372]

I'd rather push a KTM SAR than ride super tenere

[@SX1000ninja]

@@t.otterstrom2372then you keep on pushing

[@andresalaskeno2710]

@@t.otterstrom2372 KTM", Ready to Push" just kidding people🤣

[@sv7017]

@@andresalaskeno2710 Or ready to Anwalt

[@martyllanos73]

Your experience is precisely why I’ll never buy a KTM. In the US they only come with a 1 year warranty and even under warranty they fight tooth and nail to deny warranty claims. I know multiple people who have had a nightmare experience with KTM warranty claims.

[@MotoVibes]

I am aware of the shorter warranty time - it is a shame. How much do others offer? Like BMW, Ducati, Yamaha, etc. - do you know?

[@martyllanos73]

@@MotoVibes the only other one I’m sure of is BMW. They offer 3 year 36,000 miles or 60,000 kilometers. With an option for an extended warranty for 7 years unlimited miles. And BMW never fights you on warranty. They just fix the bike no questions asked. That’s the type of service all owners should get when they pay almost 30,000 dollars for a new bike.

[@MotoVibes]

@@martyllanos73 fully agree 👍

[@FxRiderST]

@@martyllanos73 BMW is much bigger and richer company.

[@aibePRO]

My last KTM 1290 SAS 2021 practically spent its first year of live in the workshop. The time the bike was "repaired" I sold it: both front shock absorbers had an oil leak the first ride. Then, the rear shock absorber had electronic troubles to become active. Their changed all the rear cables, the precharge module, tried to change the computer but not even the Austrian technicians could get the computer synced with the bike remotely. At the end nothing of that could activate the rear suspension but the battery: the changed for a Li battery, problem solved. Then, the radar got its base broken out of the blue. When the mechanic was changing the base find out that the entire radar system was damaged. At 16k km revision, they bleed out the breaking systems as specified in the manual but the breaks never were the same again: you have to squeeze very very hard the handle for the breaks actually stop the bike. Then, they bleed them out again, do a kind witchcraft with then and the breaks worked again BUT the bike was rocking back and forth before completely stop. The culprit: the front braking discs were bent. Then they changed the disks and the brake pads too. OH, and almost forget it: the so "fabulous" Quckishiter+ have a trouble in which when your are in 3º gear and try to use engine break changing to 2º gear, the gearbox jumps the 2º altogether and you get neutral directly. VERY DANGEROUS as you can notice. The trouble still remains, nobody, even in Austria knows what happen. So a very AWFUL KTM experience so far. Never again! Now I very happy with my Tiger, the bike I had to buy in the first place. Happy to hear that at least your history have a happy ending, but the company, its policies and timing leave a lot to be desired, after spending 20k euros. Sorry if I wrote all this in another video of yours, but I want the message reach KTM and people know the dangerous and irresponsible this brand is becoming to.

[@MotoVibes]

Thank you for sharing your story. Not a great experience- sorry you had to go through that.

[@johnstaring3210]

Until he walked away from it recently my middle son had a motorcycle engine workshop doing rebuilds and modifications. He said the only good thing about KTM's is that the parts are cheaper than other brands, which is a good thing because you will need plenty of them !

[@greatfallskam]

Great video. I can relate. My KTM 890 Adventure has been sitting at my local KTM dealer. Trying to get an out of warranty for coolant lean. Started from day one and I documented it. Also couldn't get the OEM thermostat housing for three weeks. Back ordered. Just when riding season in U.S. started. Luckily I have a KTM 690 Enduro R as a spare. Clearly KTM puts a lot of friction ( resistance ) between warranty work and brand. To own a KTM , you really need a spare KTM. One is always in shop or awaiting part.

[@MotoVibes]

Thank you very much! Bikes of other brands have frequent issues as well - like BMW for example - they are also a bit slow to react especially on recall issues but they are quick in the shop and with spare parts (that is not only my experience but many of my ridding buddies are on BMWs). I agree with you that KTM could certainly improve in this area - they make some of the most exciting motorcycles it would be nice to see the service match that ;-) Good luck with your 890 - I hope you get it fixed soon!

[@bartvv1770]

I am a KTM fan , I bleed Orange since i bought my 990 superduke in 2007. I never had any mechanical problems with the early lc8 engines. Even my 1190 adv from 2014 ran flawlessly. But i can assure you the 1290 engine desintigrating is not a "one off". I had the same experience. I was doing 200 km/h , sudden loss of power lots of smoke, and a dead engine. Tow service brought it back to my dealer. My dealer did open the engine (Belgium) and saw the rear piston and cylinder where destroyed , the head of the sparkplug was completely melted. The motorcycle only had about 12000 kms on it. I did not receive a new engine, but KTM payed for the parts needed to fix the engine , on the 1290 lc8 the rear and front are 2 separate units. And I myself had to pay the labour hours from the mechanic (1300 euro). A specialist from KTM was send over to analyse, but no cause could be found and ktm said it was very rare and a ´one off´ . but they ´think ´ it might have been a fueling issue. So I asked them to replace the fueling injectors , just to be sure , but they refused . After the repair , i felt the motor had way more power and torque in the midrange then ever before. My 2018 1290 Adv always struggled with 3th gear power weelies , after the repairs , 3th gear power weelies are common. so it was not just in my head. So probably i had a bad engine from the start. But if you start looking online for 1290 lc8 engine damage, you learn it is not a ´one off´ . I hope my bike keeps on trucking now until they release the 1390 SMT , and for the future I will keep on buying KTM . Yes I know there are always people commenting ´ ktm Bad, atrocious quality´ without them ever have ridden 1 km on a ktm . I had 5 KTM already with zero issues, over almost 10 years. But the way KTM delivers on the riding experience, the way they ride, and the LC8 engine in particular, how it delivers power.... for me is gold. I had a BMW xr1000s between the 1190 and the 1290 , and yet very powerfull, for me it was boring, and not exciting. And when i tested the 1290 , after just 10 minutes I was smiling , and being a little hooligan.... a feeling a never ever had on the bmw xr1000s.

[@MotoVibes]

What a story. Thank you so much for sharing. I agree with the excitement that I get from riding my KTMs. None of the other bikes I have ridden come close. I had the same feeling with the 1000 XR - this bike sells well in Germany and it has its positives but it’s not for me.

[@sercio994]

"I hope my bike keeps on trucking now until they release the 1390 SMT , and for the future I will keep on buying KTM" ...

[@Angry-Lynx]

just the fact that dealer arent trained to fix engine and have to send it to factory or whatever is abso-fucking-lutely ridiculous. absolute garbage service from ktm, as always, people are way too tolerant of greedy corporations treating us like crap while they count millions in profits, and all of that because of their cost cutting. The corporate greed is wore than ever, and its not only issue with ktm

[@MotoVibes]

Well, we visited the specialist earlier this year that focussed on engine repair, restoration and tuning. There is a lot of know-how and equipment you need including a full engine test stand to dial in the engine again. I guess that is not something most normal KTM dealers see enough to warrant doing this in-house. I will hopefully have the chance to get back to FP Engineering to see (and film) how they work - could be interesting for some

[@caleroby9483]

FACTS. 😐🙁

[@tommiimmonen3998]

Remember me? I had snapped valvespring on my engine and I told you about it in comments when you posted that earlier breakdown video 🙋🏻‍♂️ I was suprised too about the way how dealerships repair engines in Germany. Taking engine off from the bike and send it to specialist??? Lot a time to wait cause these dealerships are way too fully booked for repairs and maintenance in season 😬 I had my breakdown in Germany too and I had this same experience. But I wanted my bike back to Finland and here local dealership repaired it in the shop. They had all special tools for every engine model and instructions for every job. Also I was able to see what happened to the engine. And able to follow all steps and give extra hand when needed for the person who repaired and assembled it. Lucky me cause I like technical stuff and normally I make all my repairs by myself so it was a good chance to know my bike better too 😉 No issues after repair and still having lots of fun with that same bike 👍🏻😎

[@MotoVibes]

The dealers are not only too busy but most do not have the skill and tools which includes an engine test stand - I am hoping that we can go back to the specialist in Bavaria to film the entire process of an engine repair as I am also very curious to see that 😉

[@MachoMadness69420]

@@MotoVibes Sounds all too familiar. I recently bought a fairly low milage 2016 1190 Adventure. The bike itself is great, but I can confidently say that someone who has worked on this bike in the past should be forbidden from touching any tools ever again. Worst thing is it has a fully stamped service book (albeit also from some non-KTM workshops). One of the handlebar supports wasn’t tightend down, because someone had fitted some cheap universal risers. The risers made it impossible to tighten the supports without spinning them around, so I threw them in the trash. + One of the 4 handlebar clamp bolts was so loose that I could literally remove it by putting a socket on and turning it with my fingers 😳 I also had an air leak on my rear wheel from the TPMS valve stem. Lost about 0.1 bar every day. Tightened it with a small torque wrench to 12 NM pr. the KTM manual - I could almost turn the wrench 90 degrees before it clicked 😵 The only issue I had, not caused by poor workmanship, was 2 warped front brake discs. The dealer sent me new discs and I replaced them myself.

[@MotoVibes]

@@MachoMadness69420 the best thing is if you can do most or all the work yourself. Stephan who lend me the replacement bike does all the maintenance work himself so he knows it’s done right 😉

[@MachoMadness69420]

@@MotoVibes I feel the same way. Luckily I work at a car dealership, so I have access to a LOT of tools.

[@ryanrusk8247]

My 2018 1290 SAR also broke a valve spring and dropped the valve into the piston grenading my motor. Look at the valve inspection video under my name on KZbin. This happened in a different country 20 hours from home. Rented a UHaul truck drove it home and began looking for a new motor. Sourced a new motor in Europe , I’m in Canada , purchased it and had it shipped by Fed Ex and installed it myself. Been there!

[@superwag634]

In Australia, we have "lemon" laws. Basically a couple of major failures, or a series of minor failures and the product can be classified as a lemon. At that point, the choice is yours, get it repaired or ask for your money back and return the product to the company which made it. Lots of people are getting money back. We dont hear much about it, because manufacturers make the people sign "non disclosure agreements". But even that is being reviewed in law now as to whether it is legal any more.

[@MotoVibes]

That sounds like a good law - as far as I know a manufacturer has a certain number of attempts to fix an issue with their product - I believe after the 3 unsuccessful attempt you can ask for your money back or exchange of the product.

[@Ian-ny6ux]

The only reason i became aware about lemon laws is because of KTM. After coming from Japanese brands i never thought I'd have to go through warranties.

[@gregreynolds391]

I had a stator failure on my 2020 1290 Super Adventure S. The warranty claim was super slow and when they finally approved my claim I was informed that no stators were available in the U.S. I waited for almost 2 months for a stator from The Netherlands! Maybe other brands are equally slow/reluctant about warranties but this didn't impress to say the least. You need to do better KTM! By the way, great channel, really enjoy your videos.

[@MotoVibes]

Thank you very much 😉 Sorry to hear that. I hope that this will be the only issue - thank you for sharing your experience with the KTM service 👍

[@pistonhead31]

I have 1290 r love it! Only issue I had was flywheel bad badge from factory all fixed under warranty! Can you tell me what was the issue with your engine? So you acctually know already? What can fail like that?

[@MegaTucek]

I also changed the stator on my 2017 1290SAS at 82,000km. I was lucky that the stator was in stock and within 14 days I was in the saddle.

[@MotoVibes]

@@pistonhead31 thanks for sharing your experience. I don’t know exactly what happened and I probably never will.

[@jan-willemcoppens6669]

You gotta love the Netherlands ;-)

[@MotoCampAdv]

Just get a 2024 Africa Twin and be done with it. Quality and reliability is peace of mind and that is truly valuable.

[@MKA63]

Or my beloved BMW R1250GS. I can't fault it and I can't fault the customer service.

[@quadkrazykeith]

Africa is a huge turd in comparison, we buy the Ktm because it’s fast and more exciting to ride.

[@MotoCampAdv]

@@quadkrazykeith KTM is garbage worst reliability in the industry.

[@quadkrazykeith]

@@MotoCampAdv one mans junk is another mans treasure, Africa is slow and heavy, its like riding a tractor, might as well save some money and buy a KLR. It is 100% worth the risk of reliability when buying a KTM. I own both btw.

[@fs5866]

100% sure the guys who buy these big KTM are old slobs that never go anywhere near the max power that the bike has yet talk crap about "slow" honda, go to bed grandpa.

[@OhSoddit]

Thank you for your honesty about KTM warranty. Some companies are going to learn the HARD WAY - in the "internet era" they only have to screw ONE customer to experience a significant decline in new business.

[@MotoVibes]

Well I was happy it was fixed under warranty in the end. Looks like not everyone in the comment section was was that lucky

[@thomasdoe6768]

you believe in this nonsense yourself? They currently have a an epic clusterfuck going on with the camshafts of the 790/890 engines and they still sell bikes. They obvs don´t care.

[@simon1290r]

Currently up to 40,000km on my 2018 own from new. No major issues so far. Had a suspension levelling fault which they reset during a service a couple of years ago which sorted that out. I've started doing my own servicing now due to cost from the dealership. Hopefully I remain trouble free. Love my 1290 SAS. Safe riding.

[@MotoVibes]

There is a lot of service work that could easily be done outside the dealership - Based on my current experience I extended the warranty for a another 2 year which means I will have the dealership do the service. After that I will likely do it on my own if I still have the same motorcycle then.

[@InsanitiesBrother]

2017 Superduke GT, I had the most random issue. Indicators wouldn't cancel and I was relying on the auto indicator. Spend ~£400 for a new switch gear... fit it myself. Same bloody issue. Take it to a KTM garage for them to rip my bike apart and go "ahh yes, the wire specifically for that function was rubbing between the frame and the computer because of how the extra cable on the wiring loom was stuff in there... we just repaired the cable.... £700 please".

[@simon1290r]

@@InsanitiesBrother what, that's absolutely insane. Being outside of warranty can really be a killer..

[@MotoVibes]

@@simon1290r wow - that is insane

[@andrewewan624]

Thankfully your quick reaction with the clutch saved a possible bad crash NOT a good experience with KTM..😢 Stay safe, keep your videos coming.

[@MotoVibes]

Thank you very much! I am glad the issue is fixed - so the KTM service came through even though it took longer than I had hoped for. The issued I had seem like relatively straight forward issue that could be fixed by KTM going forward if they wanted to.

[@marcushampton2075]

Really helpful video. I have a 2019 1290 Superadventure S. I got it with 30K miles and no evidence of KTM servicing so had everything checked by a KTM dealer service and the engine valve clearance check done. The suspension light then stayed on and there was a problem with KTM upgrading their computer system to be no longer compatible with the 2019 suspension electronics. The excellent mechanic ( Fabio at KTM Vauxhall, London UK ) persuaded KTM to supply a new suspension electronics box free of charge and fitted it for free. Then the kill switch went unreliable and I got one on ebay for a good price and had that fitted by Fabio. So yes it cost me a lot to bring the bike up to scratch but it is such a joy I want to keep it now for many years. I have always run bikes up to 100k plus over about 13 years as I believe this is the most cost effective. Now in my 45th year of riding bikes and this KTM is the best by miles.

[@MotoVibes]

Thank you very much and thank you for sharing your experience with KTM! Looks like you have a great mechanic on your side - I guess it really comes down to people in the end - just like with everything in life. Well, I hope your KTM will serve you well over 100k km with no trouble 😉

[@davidkendall1614]

You are to be commended for your patience and understanding through that experience. Thank you as well for documenting this for other riders and potential owners.

[@MotoVibes]

Thank you very much 😉

[@Ian-ny6ux]

My experience with my KTM RC Around 9k kms in and less than a year of ownership (it's dealership maintained at exact service intervals as stated in manual and dealership advise) and probably rested from riding as i became busy. On one day i decided to ride on my way back home from a very short and relaxed ride from the café. I suddenly experienced my rear wheel locking up and i fishtailed to an abrupt stop. So i had to remove my drive chain to able to push the bike to the closest mechanic (of all the days where i was just relaxed). Upon opening the engine (i was just curious what caused it) there i found several tooth gears scattered inside. Ok. Nothing can be done. Paid a towing service to get it home. Called the dealership said i was bringing the bike in for a possible warranty claim. God damn. What happened next was just unbelievable. I waited 8 months for a complete warranty and to get my motorcycle back. 8 long months. I even begged for a loaner bike for the meantime as i was missing out on the riding season with my club and riding mates. And what happens? Plea rejected. Sorry was the answer. 6-7 months into waiting i came in for a surprise visit and found my KTM covered in dust and other spart parts from other KTMs resting on top of it. Lol! What a shitty experience and the staff were rude! I can tell you definitely i will not be keeping a KTM as a one and only bike ever again.

[@MotoVibes]

That is an absolute horror story - how was that not a warranty claim for a motorcycle less than a year old with such low mileage? I would be furious too. May I ask where you live and where this dealership is? Thank you for sharing your story.

[@andredevilliers4927]

THANKYOU for your experience on your KTM 1290. That is disappointed the way KTM handled the warranty. I’m on the verge buying 1290 SAS , decided to go for BMW GS well knowing for exe land warranty back up, hassle free. Wish you a problem free Kilometres ahead😊😊

[@MotoVibes]

Thank you very much - same to you - lots of trouble free joy on your BMW 😉

[@zexypupil]

Thanks so much for taking the trouble to record your experience. It’s really helpful to learn from well documented cases, especially for those considering trying a manufacturer for the first time. Now you and the bike have completed your surgeries, I wish you many happy miles together! My experience: UK 2021 1290 Super Adventure S 22,000 miles so far Recall for brakes Recall for seat potentially falling off Recall for activated charcoal canister plug Clutch switch replacement Tyre pressure monitor sensors replacement Rear suspension preload unit replacement External air temperature sensor replacement Heated handlebar grip reinstallation Mirror replacement All under warranty thankfully! The bike still reports the suspension has failed if I switch on the ignition then start the bike too quickly 😂 I am happy to say that after the quality control problems, all the items that were fixed have stayed fixed so I can truly enjoy the bike I love.

[@MotoVibes]

Thank you very much and thank you for sharing your experience. Looks like you had a few issues with your bike but I hope that will be it and you can fully enjoy your KTM 😉

[@Angry-Lynx]

#FUCKKTM

[@samhill3496]

I have a 1190RC8R. Brute bike. All you need and then some. My best has 20`13 1190 Super Adv R. 200K plus KM's. Some issues but has been RTW two times.

[@MotoVibes]

That is very encouraging to know 😉 200k is the high score in the comments right now 😎👍

[@ktmkirby]

I have a 2015 1190R with 111,300kms on it, and a lot of that is off-road kms. The only things replaced were countershaft seal(my fault, got bailing twine caught in there), wheel bearings( turns out not really needed), fork seals, chains, sprockets, and wheel gaskets. All of that I did myself. When the bike was new I put a Powercell air filter kit on it, which did its job on a trip to Tuktoyaktuk. Dusty roads clogged the filters and the bike started to run a little rich. Nothing got passed the filters though. I cleaned them up and was good to go. My bike still runs fine, even after pounding the crap out of it in Moab recently. The ole 1190 has never stranded me. My 07 BMW GSA stranded me three times.

[@MotoVibes]

That is very encouraging- thank you very much for sharing your actual experience with your KTM. I hope you will have many more trouble free km ahead of you 😉

[@nosherz]

KTM special offer for new buyers - if you should be unlucky enough to experience a catastrophic failure, we promise to have you back on the road enjoying your bike again in under six months. You’d like a free replacement bike of similar spec while we’re giving you the run around ?…please don’t make us laugh 😊

[@MotoVibes]

a replacement bike for the entire time lost would have been fantastic - not sure if that is common practice with other manufacturers or even the automotive industry

[@nosherz]

@@MotoVibes It not common practice, but manufacturers with reoccurring Q.C issues should make an exception. Especially when they’re well aware of the ensuing wild goose chase customers endure to get things rectified - excellent video by the way.

[@jaronard1]

Had my first major-ish engine issue a couple months ago (2019, 1290 SAS with 66,000 Km). Engine died on the highway for what turned out to just be a faulty fuel line quick connector (40 USD). In the diagnosis process the dealer discovered bulging coolant hoses, and about a half, to full liter of engine oil in the coolant. The dealer had to rebuild the water pump (mainly refreshing the gaskets) to solve the oil/coolant issue. The dealer also replaced the faulty oil temp sensor, which is a known issue on the 1290 platform. All in with new temp sensor, new hoses, and full schedule 2 service it was just under 2,500 USD. I’m still very happy with the bike. It seems a bike over 40,000 miles is a 🦄, and thus not many comparables exist. Glad I haven’t had to deal with a KTM warranty issue, but in fairness, the warranty process you described is really just the American healthcare system - so I’d be prepared.

[@MotoVibes]

Thank you for sharing your experience - it ts been a while since I have lived in the US but your remark on the healthcare system is definitely food for thought - puts things in perspective - what’s waiting for a bike to get fixed a bit longer compared to waiting for getting good or any healthcare- ride safe and stay healthy 😉

[@butlersg1]

Watched a video where a dude with an 890 showed the lobes of his camshaft- they were really badly worn through at 16k km. I will never buy a ktm….absolute shite….

[@MotoVibes]

I saw similar images in a FB forum - seems to be an issue especially with the 890 engines

[@Angry-Lynx]

#FUCKKTM

[@BraapBanana_]

I've had the same, took 3 months to fix under warranty. Currently it's at the dealer again since 2 weeks, now it's a clutch issue... Every time it's at the beginning the motorcycle season...

[@MotoVibes]

@@BraapBanana_ sorry to hear that! Hope you get your bike back soon - it sucks if you loose your riding season because of slow service

[@ukaszusielski3606]

@@MotoVibes and no one knows how realy big problem is. Im on this FB group (when i join there was about 300 people, now is 7000), but when someone make post with poll it's about 5-6% of members with problem. I have norden 901 and almost 17k problem free kilometers, on autumn i plan go to service for valve check and then i will know if my bike is realy problem free

[@inspectorclouseau3880]

Firsty sorry to hear about your bike, it always bad it you have an issue with your bike no matter what make it is. Thanks for making a video too, the only way we are going to get manufactures to improve things for their costomers is to shame them.

[@MotoVibes]

I hope KTM is aware of the general issue with some of the service and that they will improve over time

[@laxrider8818]

just bought my 2023 1290 SAR last month, blast to ride and surprisingly easy for commuting; however, I too have heard about the issues on KTM long before purchasing my bike. What I learned from reading on the internet and some of my friends who owned several KTMs is that it's a hit or miss, some will have problems fresh from the showroom floor while others are still going strong after 60,000 miles (96,560 km to be exact). it sucks that you have to go thought this especially on brand new bike but I'm glade in the end you got everything sorted out. Love your content and cheers from Los Angeles.

[@MotoVibes]

Thank you very much 😉 it’s hard to really know how frequent some of the issues really are that we see on the internet especially in comparison to all the riders that have little to no issues. The specialist we talked to said that even the 890 engines that seem to have more issues are overall reliable considering the number of 890 on the street but then again he said he tends to see primarily warranty cases which tend to occur in the first 2 years. Well I hope your KTM will reach plenty of miles with no issues 😉 cheers Oliver

[@JinKazama92]

It looks like a hit or miss cuz people use the internet to complain. Don't use the internet as a reliable source for statistics from people's complaints of ANYTHING.

[@ant_ramos]

The thing about warranty and dealerships, is that those hours/labor needs to be charged from the dealership to KTM. What do you think is more profitable? Charge to a regular client or to the "brand itself"? That's why dealerships, and specially the ones where you did not bought the bike, tend to push dealing with warranty cases. They can spend that time making more money with regular costumers. It's sad, shouldn't be like that but it's true and of course depends from dealership to dealership and from brand to brand. Enduro bikes from KTM Group are a must for me. I do have a Husky 350. However travel related bikes, I had one and will not have one ever again.

[@MotoVibes]

Thank you for sharing your experience. What travel bike did you have issues with and what were the problems?

[@ant_ramos]

@@MotoVibes KTM 690 Enduro R. Which for all purposes, still fits the Travel/Adventure category. 2x issues with the clutch (one the pump, the other the actual lever. There was no pressure to engage any gear, both left me stranded), radiator blew up (not covered by warranty), head gasket failure. 2x. Turns out the was a very small hole in the top right corner of the valve cover. All of this with 14.000km. What bother me the most here the dealership attitude + the fact that all of this are "known" issues if you talk with other owners. That's unacceptable for me.

[@Solarys_the_one]

Wirklich interessant, danke schön. Gute Besserung weiterhin und allzeit gute fahrt!

[@MotoVibes]

Vielen Dank! Ebenfalls eine gute Saison 😉

[@t.k.1448]

2007 990 Adventure. 100,000 km no issues but traded for a 2021 890R due to a deal I couldn't refuse. 16,000 km so far (not many miles, but I was on international assignment from work for nearly 18 months).

[@MotoVibes]

That is some impressive mileage on the 990. I hope your 890 will see that kind of mileage with no issues

[@Calbertone]

My 1090 R was solid, my 890 R is an untrustworthy Chinese bike with lots of qc issues. Dealing with ktm warranty has been soul destroying and I’m done with ktm.

[@MotoVibes]

What were the issues on your 890 so far? I believe the 890 series is still produced in Austria - only the 790 and 390 are made in China right now

[@Calbertone]

@@MotoVibes TFT completely clouded from day 1. Absolutely useless if rain. Ktm dealer promised to changed it but never did in 2.5 yrs. I have upgraded to extended warranty but that’s also useless. Coolant leaks and oil leaks at 5k. Low quality tyre flaps so air pressure problems on back tyre. Again, time wasted with dealership, and forget warranty. My 890 vibrates so much (they all do but mine more than others) so I have constantly to keep an eye for loosening bolts plus it really is unsuitable for long trips, which makes this bike pointless. Very poor starts. Either the bike doesn’t starts or it revs like crazy at starts. This is regardless of temperature or the time between starts. Ktm dealer unable to fix this. I’m 60, I really look after my bike. My 890 now has 9k, cams sound really rough, I never push the engine much for fear that the engine will simply give up on me.

[@chriswest2290]

You don't even know your bike is made in Austria. Says it all to me.

[@chriswest2290]

​@MotoVibes the new 2023 790 is made in China. The 390 and below are made in india by bajaj.

[@Calbertone]

@@chriswest2290 all the electric parts, the plastics, breaks, wheels are Chinese. Engine I don’t know for sure even though ktm does not explicitly say it is made in austria. What I know is that my 1090R was effectively broken in at ktm, it was very solid as was the rest of the bike. If the 890 engine is made in Austria then they let their qc drop considerably, as the vibrations over 5k are just unbearable. Cams sound so rough after only 9k I have no faith in this bike for long trips. I have been riding for almost 50 years, my father was a racer, I’m not alone on complaining about this bike

[@RobertJones-zg9hv]

You were lucky that you used your channel as leverage. My friend had a ton of grief getting a warranty issue solved by KTM.

[@MotoVibes]

I am not sure how much the channel really helped. I think I would have gotten a new engine anyway due to the severe damage.

[@Calbertone]

@@MotoVibes Olli, the tft on my 890 is useless. I was promised a new one on first service. One year later still no part. So I write to ktm Austria. They reply, they say write to ktm Italy, where I live. I then write to ktm Italy and get a nasty reply saying I should deal through the dealer I bought the new bike from. So 2.5 years later I still don’t have a replacement part. This is just one of the issues with my bike. I loathe ktm now

[@MAGIKru]

95K km, 9 years old 1290, no warranty and no chance to find good service in my country and still running. Keep calm and just ride for fun. Chance to brake bike totally on off-road is much bigger than to wait some issues on the road.

[@MotoVibes]

There is definitely some truth to that. I have dropped my bikes so many times riding off-road. Especially my first 1290 had to endure my learning curve in the dirt 😉

[@ric.m]

Hi everyone, I own a SADR 1290 year 2021, it currently has around 60k km. As soon as I picked it up I had clutch problems, under warranty they changed the clutch pipes and pump, the TFT broke/cracks, changed under warranty. finally, a problem with the TC light was never resolved, I kept the bike at the dealership for over a month without understanding the problem. Currently the problem has no longer arisen, let's hope for the best. I forgot while driving I broke the transmission chain, luckily without any problems, due to a defect in the chain at around 30K, a problem not recognised. Indeed the warranty, but above all the assistance leaves a lot to be desired.👋👋💪

[@MotoVibes]

Wow - thank you for sharing your experience. Seems like you are putting some good mileage on your bike in season

[@DSLtwo]

Always good to hear about the way you are treated once a company has your money so you can then avoid spending it with those that don't properly support the products they sell, especially when the bikes they make are generally considered to be much more troublesome than most other manufactures, sounds like a great way to drive customers away towards other manufacturers.......

[@oenetjeerddebruin9384]

My KTM 1290 engine was broke within a year when I was on a trip to Austria (I come from Netherlands). I ended up 20 KM away from the KTM factory, and I needed to wait more then 2 hours for the Mobility Service (hell focking long) and they took me to KTM Salzburg. KTM Salzburg helped me friendly on Friday late afternoon but could not fix it in a few days, because the I would go home on the next Monday I took my KTM back to the Netherlands back in a van (we were in Austria with 30 motorcycles and we had a Van with us for luggage). I could not get a rent/service KTM for free so my trip was over.... When I was back in the Netherlands I took the KTM to my local dealer and they would fix it within de warranty, but it would take some time. I still could not get a rent/service bike for free from KTM/Dealer, I needed to rent one by my self (but thats way to expensive for a warranty case...), and it was July, so in the middle of the motor season...... I complained at social media about it and after a few hours I got a message from KTM Netherlands and they gave me a KTM within a day for free to use when my own KTM got repaired (+1 for KTM Netherlands).... It took more then 12 weeks that my own KTM was repaired and I got allot of issues with my local dealer because they were lying alot agains me. They said they were working on my KTM, but they didn't, every week when I came by it stands in the same corner in the same state (they didn't gave me updates or some thing)... I was furious, because my KTM ended up every time in de back of the line... Finally after 12 weeks they repaired my KTM, I was happy. But later I had issues again with my local KTM dealer because they didn't replace the oil and oil filters during the 30,000 km service even I paid for a full 30.000 km service (KTM dealer is expensive, and because warranty you need to go to the KTM dealer)... On the 40.000 service that I did on my own I found out that they didn't changed the oil or oil filters, they never told me... So I was furious, and I bought my new KTM 1290 at a different KTM dealer. I never go back to my locale dealer again.

[@MotoVibes]

One hell of a Story. Thank you for sharing your experience. Did you get a rental for the full 12 weeks while your KTM was repaired?!

[@oenetjeerddebruin9384]

@@MotoVibes First 2 a 3 weeks I did not get any thing by the dealer even it was a warranty case. So I complained on social media and the day after KTM Netherlands gave me a KTM for the whole period (for 10 weeks or so). So credits for KTM Netherlands. I bought 2 KTM's at this dealer, but because of this experience I bought my 3rd KTM some where else.. Funny thing, it was a KTM with a license plate from Austria. So I drove 10 weeks in the Netherlands with a Austria license plate.

[@MotoVibes]

@@oenetjeerddebruin9384 at least they provided you with a replacement bike 👍

[@Frank-xo7zj]

Thanks for sharing...I've been blessed to be able to ride motorcycle for over 40yrs...and have had a lot of motorcycles in my time ..I always stop in at my dealership where I've bought 5 motorcycles....while looking my salesmen rolled up on me and said... have you ever considered a KTM...I looked at him and just laughed...

[@MotoVibes]

Sounds like you are not a fan 😂 What do you ride?

[@Frank-xo7zj]

@@MotoVibes a 2012 CBR 600rr and a 2004 Dyna wide worked...

[@gox0000]

I was thinking about ordering a 1290SAR but after this video, I'm lokking on BMW 1250GS or a Yamaha Tenere 700. Tnx for a great and informative video. You should inteview people that had issues with their bikes, even other brands.

[@MotoVibes]

Well. The issue was fixed properly - just took a while - engine has more than 5500 km and things are good 😉

[@martynlewis6445]

I have a 2017 ktm 1090 with 90000km on the clock. Apart from having to replace the stator, there has never been a major problems. It still runs like new.

[@MotoVibes]

Nice to hear some good news too 😉 that pretty good mileage on your KTM. Ride safe 🤙

[@thenigelfinley1]

This Stefan guy is a Legend!!

[@MotoVibes]

He is 🤙

[@heinzruediger2699]

Had a broken engine on a 1290SAS with about 20.000km last August end on my first day of riding to France for a 14 day trip. A broken intake valve spring was finally found just days before Christmas! The dealer (KTM Süd in Munich) finally gave up and reassembled the bike for sending it to KTM, where during the reassembly they found the broken spring. So, finally it took from end August 2023 to 3rd week in Jan 2024. The only good thing is, KTM took the full cost, even warranty expired 4 weeks before the engine malfunction.

[@MotoVibes]

Oh wow - at least the KTM covered the cost even though they did not have too which could have easily been several thousand Euros. I guess in this case the long wait time is acceptable. Thanks for sharing your experience and I hope the next 100,000 km will be trouble free 😉👍

[@sv7017]

The KTM build quality is atrocious

[@MotoVibes]

As annyoing as this incident was I had a good 100,000 km of very enjoyble rides on my KTMs without the slightest trouble.

[@sv7017]

@@MotoVibes congratz.

[@peterziegler8204]

Had a 790 ADV R. Brocke the engine with 2500 km. It was at the dealer for over 3 months and they "fixed" it. Afer only another 800 km the gearbox lost some teeth. Sold it after they fixed it again. Never again! Super happy with my Yamaha T7 now since 4 years.

[@MotoVibes]

That sounds horrible- thanks for sharing your experience- better luck with the T7 - it’s a great bike

[@peterziegler8204]

@@MotoVibes you don't need to be lucky with a T7!😜

[@MotoVibes]

@@peterziegler8204 😂

[@aleksandarkanizaj]

Hey Oliver thanks for the video it was an interesting watch/listen. I've got a new SAS in September 2023, previously had a SAS 2019. This about warranty and mobility etc is indeed a bit worrying to me, these are expensive bikes. But I'm glad at the end it was sorted for you, thankfully I never had issues or needed a warranty claim (although riding less miles than yourself). On my new bike I've got 2+2 years extended warranty, hope I will never need it but if I do I also hope I will have a better experience than yourself. Glad this is not turning you away from KTM's, brilliant bikes aren't they. :) Ride safe

[@MotoVibes]

Thank you very much and congratulations to your new 1290. I was lucky to have another 1290 for Transitalia Marathon and the bike was awesome - especially going these tracks at speed was fun and especially the suspension did not disappoint 😉 I extended the warranty by another 2 years as well - just for the peace of mind- Ride Safe 😉👍

[@KMeyn]

Sorry to learn of your problems but glad you reacted as you did! After 55.000 (almost problem free) kilometers on my 1290SAS I decided to go down a class, and bought a new 890 Adventure. The issue I had was a whining torque converter. Didn't stop me from riding, just annoying. It was replaced under warranty. My 890 adv has 24.000km on the odo. Minus a software niggle it's been fine. E5/98 octane it doesn't like. Got start and cold running issues with that fuel type. Back on E10/95, nothing. If I have it past 31k I'll have them inspect the engine and do oil samples. Just to be on the safe(r) side. Cheers.

[@MotoVibes]

Thank you for sharing your experience - good to read some positive feedback too

[@thorheimdal2235]

I have a 1290 sar 2020, absolutely no problems so far, drives quite hard, both on gravel and asphalt. Was thinking of changing in 2025, and I'm starting to get a little interested in a possible BMW 900 or Yamaha Raid. But who knows, maybe I'll be on a new KTM 1290 again, it's still a fantastic and fascinating motorcycle in so many ways. Thanks for a good channel and drive carefully this summer 🤔🙂👍.

[@MotoVibes]

Thank you very much- and thanks for sharing your experience. I have been eyeing the mid class adventure bikes for a while myself. Maybe one of these days I will give the 900 class a try too. I would expect to see the 1390 super adventure in 2025 and maybe even the successor of the 890 adventure series - should get interesting 😉

[@leanit5756]

This is why, after owning 9, I haven't bought another KTM. In the US, they don't offer factory extended warranties as an option. I can't stomach the thought of being $23,000 dollars deep into a KTM bike with their legendary QC problems, and having no warranty. And as far as engines go, once they are opened up by a dealership, I consider them done and they are going immediately as a trade-in.

[@MotoVibes]

I actually came across the warranty times in the USA too. They are much shorter than in Europe. Right now KTM gives an extra 2 years in addition to the 2 years for some 2024 models when you bring your bike to the scheduled services. Not sure why they do not provide the same warranty everywhere

[@lionelcook8522]

Thanks for your video, this just highlights the systemic problem at KTM. Not that there is failures but their slow reaction to fix things and to question that it might have been caused by the owner or declare that the bike is out of warranty, when they know their quality control failing is the cause.

[@MotoVibes]

In my case for sure and it seems other have had similar issues when I read throught he comments. However, it certainly a fixable problem for KTM - maybe they will in the future.

[@SteveC-Shaman]

So far, so good for my super duke. I've been hard on it, not quite track level but good and hard. No issues to report so far.

[@MotoVibes]

That is good to hear. Thanks for sharing your experience 😉

[@spasmpeter]

i had exatly the same problem on my 2017 1290R adventure, at 32k miles my engine failed on a fast road i was doing 80mph. gearbox was so tight i couldnt get it out of gear. my bike was out of warranty by 3 months and KTM didn't want to help me at all. i ended up buying an engine from ebay out of a crashed bike.

[@MotoVibes]

That is a shame that KTM did not offer any kind of support! I did extend the warranty for another 2 years on my bike just in case. I just finished a review my current bike and during the research I found that KTM now offers warranty extension when you bring your bike to the scheduled services appointments - so you can get up to 4 years of manufacturers warranty at no additional cost. Not sure if this is a permanent thing or just a time limited offer for this year.

[@spasmpeter]

@@MotoVibes yeah i now have the Norden expedition and it's great, the guys at my dealers said that husky keep the warranty going as long as i use them to service the bike every year. anyway i enjoy you're vids mate been watching you for a long time. i too travel Europe a lot from the UK so might see you on the road some day

[@MotoVibes]

@@spasmpeter The Norden Expedition is a great bike and it also comes with the XPLOR suspension that I like so much on my 1290 SAR. Thank you very much and see you on the road! cheers, Oliver

[@Angry-Lynx]

@@spasmpeter wow got so fucked over by ktm and still bought anouther bike from them. dont count of their goodwill #FUCKKTM

[@stathiszoumpakis]

I had also coolant leak and has never been repaired through 3 years of warranty and 30'000 km. That's with a 1290 SAS/2019. The problem should be something simple as I didn't have any issue with temperature although was no liquid at all inside the box. Definitely the liquid didn't go into the engine. I new that the Warranty Support was insufficient , therefore I sold the bike and I bought a Yamaha Tracer 900 GT. But I was missing the torque of an 1300 cc V2 and I bought again the 1290 SAS 2021. With the new one after 23'000 km I meet my bike-engineer only for regular service. :-).

[@MotoVibes]

Thank you very much for sharing your experience 👍 I hope your journeys will stay trouble free 😉

[@guzziman]

There is a guy in Las Vegas on an Aprillia, the engine died on the left lane on the highway and unfortunately, as he was pulling to the right lane he got hit and passed away.... really not good...glad you are OK and all is good ! Ride Safe

[@MotoVibes]

Wow - that horrible! I am very lucky that nothing serious happend on the Autobahn - also I was lucky to find an emergency bay and I made sure I stayed way behind the guard rails while I was waiting for the tow truck.

[@PubRunner]

Here in Australia with Royal Enfield with their roadside assist you only get two tow trucks. That is not advised anywhere I couldn’t find anything saying that in their website.

[@12masterr]

The lack of good mechanics is a real problem, is the same at car dealerships , doesn't help that new vehicles are more and more complex and new special tools!.

[@MotoVibes]

Seems to be an issue for sure - also with my dealership but they do what they can and are always very accommodating

[@czuczups]

Shame to hear that. I bought 23 SAS partly because of your experiences with KTM (been watching the channel for years, I also got some gear thanks to your opinions). I still have 18 (first model year) 790 duke without serious issues, though Im not riding as much as you do. Im glad that you're ok and that you've been able to clutch in fast enough. Scary to imagine what would've happen otherwise. Also sorry that it took so much time and bad experience to deal with the broken engine. I hope that you will regain trust in your KTM or fail to that get a more reliable bike, but things like that happens. Stay safe.

[@MotoVibes]

Thank you very much. As annoying as this was in the end the bike was fixed and I am glad they provided a whole new engine- the 1290 is still an amazing motorcycle 😉

[@zeplin4078]

It's great to see and hear from you again, Oliver. It seems more like a dealership problem. I wonder how many other manufacturers will replace your engine. As this is your 3rd KTM and the mileage you put on the bikes, then it seems to be quite reliable. Being a BIG KTM fan myself, it would be heartbreaking to see you change brands.

[@MotoVibes]

So far I will keep my 1290 SAR - now with the new engine I am happy to add some more miles to it until I find a reason to get a different bike 😀

[@MrWheely1]

oliver new helmet ???? wats the brand

[@MotoVibes]

Yey, After 130,000 km on my Touratech Aventuro it was time for a new helmet. The new one is Klim Krios Pro.

[@scottellis540]

I have a Gen 1 and 3 Super Duke R. Amazing engines. I would love to see the engine pulldown please

[@stevedehe6519]

That's why KTM is generally not suitable for rtw and large travels. build quality is poor, warranty is horrible, and after 40k the bike is finished. But ppl keep buying them because they are monsters on the road and dirt and ride wonderfull and fast..

[@MotoVibes]

Not sure if I wanted to take the 1290 SA for a rtw trip but the bigger issue would be to find the time for an rtw trip 😉 for the tours in Europe the 1290 SA has served me well so far

[@cete66]

from 2021 to 2022 i had a KTM 790 duke. It already had 2 years and 10.000km aprox. it came with it's software malfunctioning, after a guarantee covered service it ran smoothly. but then it started sweating oil from every single gasket. I made 14.000km with it and sold it before I ran out of guarantee. really sporty and funny but also full of reliability issues. nowadays I have a Suzuki gsr 600 with no issues

[@MotoVibes]

Thank you for sharing your experience with the 790

[@Y_KTM]

i have a 1290 sas from 2019, bought it with 28k km on it. now after two years it sits at 47k km and i never had any issue. i have it in the shop once a year for a service and i never have any issue. but i fear the day where it starts to give me issues. but for now she runs like Boss!

[@MotoVibes]

Thank you for sharing your experience with your 1290 - there are plenty who get milage of well over 100,000 km without issues. I guess if you made it that far the chances of something like this happening is not has high

[@lynjames6223]

You can think yourself very very lucky that the engine didn't lock up and throw you down the road, which at that speed would have been catastrophic . Why do manufacturers treat their customers with such contempt ? You would have thought that KTM would have moved heaven and earth, and fall over themselves to make your unhappy experience as swift a fix as was possible. It does seem like manufacturers couldn't care less about the very people that keep them in business. This story does them no favours at all. You need to up your game KTM. I hope that you enjoy many more years of safe motorcycling.

[@MotoVibes]

Thank you very much well said 😉 I think KTM make some of the most exciting bikes in the market- even if bike break down every once in a while a stellar service would even much of that out again

[@r35p3c]

My friend had an engine failure on a 1yr old bike (890r). Dealer was waiting for parts for 6-7 months, so he missed the whole season… terrible disappointment.

[@MotoVibes]

That sucks- they should have provided an replacement if the spare parts take that long to ship

[@anderslund3548]

Thanks for sharing. Good insight and thoughts overall. These sort of failures are probably (?) pretty rare in todays manufacturing standards, so I think KTM would benefit from being on top of the game when it occurs - and give a much better customer experience. The total cost of that should be lower than the potential badwill - especielly these days when everything is shared in social media.

[@MotoVibes]

Thank you very much! I hope that KTM will step up their game - it does not take THAT much to get the experience better. The motorcycle are amazing - I really like almost their full line up. Other manufacturers also have their issues - like BMW for example with their latest 1300 GS - but I think they are a bit faster with solving the issues.

[@sufeeb]

I’m only 3500kms on my 1290SAS, slightly concerning but good to know that this is not a common problem. Not so good on the KTM mobility side, I think most manufacturers get defensive when it comes to warranty claims.

[@MotoVibes]

Well I hope you will never need their Mobility service - I have had 100,000 km of trouble free riding with all my 1290 SA until this happend - so overall it was a very positve experience

[@carlcooper1788]

Thanks for sharing, this insight into how brands deal with the warranty cases is great to see!!!

[@MotoVibes]

Thank you very much. Glad it is helpful 😉

[@sebastianschmidt36]

Olli - Bewundernswert wie ruhig, transparent und neutral Du die Story aufgearbeitet hast. Jeder andere Kunde würde hier Amok laufen, bei der Dauer sowie dass man das Bike vor Ort abholen muss. Es gibt andere Kunden die nicht mal einen Ersatzmotor akzeptieren und aufgrund des Wertverlusts auf ein neues Modell pochen… Gut dass Du das Video gemacht hast, denn hier muss der Kundenservice definitiv verbessert werden. Sollte ein KTM Corporate Service Demo Video werden!! Alles Gute Dir und vielleicht wird es ja dann doch mal wieder eine BMW oder Ducati… Oder einfach nur noch bei Stefan leihen ;)

[@MotoVibes]

Besten Dank Sebastian. Muss mal mit Stephan reden was er davon hält 😂👍

[@eivinherfindal6658]

I will never buy a Ktm. Hope you get a nice motorcycle season 😊

[@MotoVibes]

Thank you very much. Have a great season too 😉

[@ride-fly-dive]

This is a pretty weird process for a warranty issue. I speak as an automotive auditor and in my duties included warranty audits for various brands. For all vehicles in warranty cover, the process is the following. Any kind of damage or malfunction, has to be registered and uploaded on a (specific for each factory) database with all details, (diagnostic tests, pictures, videos if there is a noise issue, etc) and with the proposal of the service dealer. This is online procedure with immediate response. A factory representative, dedicated to warranty department, will check the data, (maybe ask for some more clues) and will give the approval for repair/replacement of parts and software. This process never takes more than 1-2 days. After that a claim will be generated with an amount that the factory is going to pay. The factory deliver the parts at dealer's site and the repair will be completed. In your case, i see all these steps to be scattered and the main inefficient is the dealer who received your KTM. But for better information, the communication between dealer and factory is necessary.

[@MotoVibes]

Thanks for your insights into the warranty process. I think the factory was relatively quick in my case. It was the dealership that was the bottle neck in this case

[@FenderMan801]

The fact that service at dealerships are “not equipped” to service an engine is ridiculous! In my opinion dealerships should not be selling bikes if they are not prepared and capable of working and maintaining them. I had a similar issue with Aprilia and my local dealership

[@MotoVibes]

That is what I thought too until I saw the equipment necessary to do the engine work. Especially the test stand is massive and likely not worth it for the few motor issues that dealerships see. That what they are partnering with specialists

[@dhc8guru]

Why do people keep supporting KTM? To many better choices to spend your money on.

[@MotoVibes]

I still like their motorcycles - they are a very good fit to what I am looking for in a motorcycle. Also, I had some great times on my 3 1290 super adventures. This is an annoying incident but I hoping that this will be it for a while (time will tell I guess).

[@laynesellers]

This happened to my and my r1200 gs. Same issues with time and having to press the claim a number of times but the local dealer did advocate on my behalf and I got a new engine after a few months. It ended up being a flaw in the nikosil coating and warranties it. Ran great after but the process was disheartening. The local shot was able to take the engine apart and probably sent its findings to the hq warranty department. Hard to deal with. I’m sorry this happened to you.

[@MotoVibes]

@@laynesellers interesting story- thank you so much for sharing your experience with BMW - I guess in the end it’s really up to chance what kind of service you get when something like this happens. I am glad this was dealt with properly in your case even if it took long. Ride safe 🤙 cheers Oliver

[@4tech69]

So far my 890 R has treated me good. Only 5K miles so far.

[@MotoVibes]

I cross my fingers that it stays this way! 😉

[@Angry-Lynx]

sell it until its not too late , at 12 ull most likely have smoked cmashafts anyway #FUCKKTM

[@Jonathan-L]

Check the cam lobe wear.

[@andrewfletcher9559]

That's why I love my Japanese bikes, bulletproof, I treat my KTM with kid gloves. Always tour on my Tiger 1200 Alpine, again bulletproof!

[@Blac9Games]

Still so bummed by KTMs Quality issues. My 790 ADV also has the condensation issue in the dashboard and they just refused to change it under warranty. The dealer basically said to me that you need an aquarium in your dash for them to change it under warranty. I have also a stuck rear brake from time to time and a leaking front brake reservior seal. Its just inexcusable that its still a thing with KTM bikes for all these years, especially at the prices they ask for. It seems to depend on pure luck if you end up with a reliable bike in the end. Other manufacturers like Yamaha on their CP2 plattform just get it done. Just imagine the financial damage if you would have been out of warranty...

[@MotoVibes]

sorry to read that - I heard about the brake issues on the earlier 790 models or is this one of the current China models that you have issues with?

[@Blac9Games]

@@MotoVibes Its a 2020 model, so its one made in Austria :D I fixed the leaking reservoir on the TET in Switzerland, as there is a Husqvarna dealer right next to it. Super friendly owner, but he noticed that some of his brand new Nordens had leaking reservoirs as well :D

[@BlazinBlades]

Some would say that 1 out of 3 is still a 66.6% success rate 😝 I’m pretty sure that the 790/890 line has a lower success rate. Thanks for sharing 🍻🍻

[@MotoVibes]

well if you look at it this way 😂

[@Biceptic]

You know why they hesitant? Because KTM does not fully covers the labor of the mechanics. I had a faulty wire harness in my KTM super duke RR. Fixed under warranty the repair was a 6/7 hour job but they only get 1,5 hours paid by KTM so the rest is out of their own pocket. KTM is horrible for me i have a SAS 2023 and a SDRR 2023 both with alot of issues. Got a lot of shorts documented about these issues. Great vid bud.

[@MotoVibes]

@@Biceptic the lower reimbursement for labor were my guess too for the hesitant behavior of the dealer. Sorry to hear you have all the issues with these otherwise amazing machines

[@kohinoore]

Here it goes. Pulling the clutch in time is actually only a half of luck with the ktm. The other half is that the clutch itself didn't fail.

[@Angry-Lynx]

lol true that, hydro clutches also known to fail

[@Angry-Lynx]

#FUCKKTM

[@Jonathan-L]

Yeah, you'd hope the slipper clutch actually slips.

[@stefanmargraf7878]

Ehm, 22minutes, but no reason for the defect? Did i miss something? In between i go on with my no issue bike XT660R (70.000km) which i bought for 1600€.

[@richardsimpson3792]

He wasn't told why the engine failed. It's a KTM secret.

[@JMeyer-qj1pv]

I'm still riding a 2014 1190 Adventure S with no major problems. Biggest things I've had to replace were the fork seals and the fuel pump. I'm hoping to upgrade to the 1390 SAS if that comes to the US next year.

[@MotoVibes]

That is good to hear. What is the mileage on your 1190? I am curious what else KTM will upgrade aside from the obvious on the 1390

[@mantan_rtw]

My 2014 1190 Adv S has crossed 60000 miles now. No problem so far, runs as good as new.

[@cport955]

I’ve had a few minor warranty claims with my KTM and have been happy with the service from the dealer. I was told they have fixed times for each job when it’s a warranty fix.

[@MotoVibes]

That would make sense that the dealers have fixed times - I guess that I have that for all the major works

[@duesirider4270]

@@MotoVibes My Honda workshop told me that these fixed times (in warranty cases) are too short. That's why they're not exactly happy about jobs like this. Especially if you didn't even buy the bike from them.

[@tgsignaturetours]

Being a new member of motorvibes... interesting contents and nice joyful videos. Congrats. And really very very good sound recording. I guess some post production or do you have a miracolous sound recording system. Thanks for your support...:)

[@MotoVibes]

A little bit of both - thank you for noticing 😉 and welcome to the channel! This is still my basic recording setup kzbin.info/www/bejne/mmjImWR-eN2jZsUsi=ySMwDgzEg0MBGEFh and I have focused some effort on improving sound in post production- it’s an art form in itself 😉 newer videos should sound a bit better - cheers Oliver

[@tgsignaturetours]

@@MotoVibes Once I was a Mixing and recording engineer, so I am aware of the "art" in post. But hey, you do really great. The compression and eq all very good set....may be you are a musician too...if not consider...:)) Take care ride safe to new adventures and thanks for taking your time to answer.

[@MotoVibes]

Unfortunately I am not good with instruments at all. I always envy those who are 😉 ride safe 🤙

[@weilunglim3857]

From what I know, dealers dont make money from warranty claims. Hence, they wanted you to send the bike back to your original dealer since your original dealer have made a profit from the sale of your bike. Also for the workmanship payment they will have to claim from KTM Hq. It may not cover the cost because KTM HQ have a fix paid work hours for claims. The dealer mechanics may take longer than what's recommended by KTM HQ because lower experience on replacing entire engines.

[@MotoVibes]

That was my guess too - would make sense

[@ioandragulescu6063]

and that's why I am enjoying right now a 2023 boring, reliable and trouble free v strom 1050 that I got last October.

[@MotoVibes]

The most important thing is that you enjoy the bike - I had a V-Strom 800DE for a couple of days as a loaner as my 1290 was in service - the offered me a 1290 but I was curious to check out the Suzuki. It would not be for me but it has its qualities.

[@ioandragulescu6063]

@@MotoVibes fair enough. For me reliability and peace of mind are important :)

[@lukescrapwalker]

16.000 km? only? wow... I did 22.000km in 1 year with my 690 Enduro R.. no issues.

[@MotoVibes]

That is how it should be 😉

[@lukaspaasilinna7092]

I have a 2015 KTM Duke 390. The engine also blew up completely due to the previous owner having serviced the engine in a non-licensed shop. The KTM dealership has now taken over 2 months to get the new engine and place it in the bike, however they are only charging me for 5 hours of work… what do they even do during the rest of the time😂

[@MotoVibes]

Thanks for sharing your experience. I hope you have better luck now. My new engine now has more than 5000 km on it and all is well 😉

[@gaborpolz3727]

Hi Oliver, thanks for sharing! Hey, you have a new helmet! Why did you choose the Klim Krios instead of the Nexx X.Wed3 (or the Touratech variant)?

[@MotoVibes]

I saw the Nexx the first time at EICMA and it got quite a bit bigger and it lost the sleek and aggressive design of the predecessor - it does come with great features and the mirrors visors which I like so much. The deal breaker was the heavy weight of 1750 Gramms for the carbon version- the Touratech does not have the integrated sun visor and is 100 Gramms lighter. The Krios is currently the lightest ECE 22.06 compliant adventure helmet with 1350 Gramms - it is a nice helmet but it’s far from perfect - the transition visor works very well but I would love to have a mirrors visor 😉

[@BlackdogADV]

I’m a long time 690/701 owner. The 690 engine failed in Antofagasta Chile while riding from Portland to Ushuaia Argentina. The cause was bad rocker bearings. When I got home I traded the bike for a Husqvarna 701 with the updated engine and haven’t had any problems in 20,000 miles. Hate to hear of so many problems. A BMW might be a better alternative, my 1200GS has over 100,000 trouble free miles.

[@MotoVibes]

Thanks for sharing your experience- I am a bit jealous of your long distance trip- sounds like an amazing experience 😉

[@reiayanami6946]

looking up for a 690 smc 2024. Hope nothing goes wrong so many stories of ktm failures recently

[@BlackdogADV]

@@reiayanami6946 new updated engine so you should be fine. I rode from Portland to the Arctic Ocean on mine, no problem.

[@reiayanami6946]

@@BlackdogADV thanks. Better save up from now. It priced 16000 usd here

[@BlackdogADV]

@@reiayanami6946 get it before they start making them in China.

[@Dailyrider94]

from what i can read from the comments, most ktm riders don't experience big issues, because they don't ride the damn things

[@MotoVibes]

Well I guess potential issues increase with ridden mileage 😉

[@wileynowling]

I love my 2017 SAR. But my engine grinded itself to pieces just like yours. I was out of warrant. Cost me 3K to rebuild it. I also have issues with spoke failure in the rims, bad brakes, and my front forks blew in the rockies. I love riding the bike, most fun on two wheels you can imagine. But these quality issues have turned me off from buying a KTM again in the future. If you do buy one, get the best extended warranty you can get.

[@MotoVibes]

Lots of issues - thanks for sharing your experience. I did go for the extended warranty just in case 😉

[@kuhndj67]

I had to push KTM to warranty repair my 701 when the radiator failed (that had a known mounting issue)... annoying but as long as they do what's right I'm ok. Ducati on the other hand calls me to tell me to bring the bikes in for recalls and has warranty repaired items for known issues AFTER the warranty expired. I love KTM for dirt... but I avoid their road bikes like the SA (which is otherwise a nice bike), they're just not reliable enough and they always seem to think failures aren't their fault.

[@cpuuk]

Only ever made 2x Warranty claims in 40 biking years: Yamaha FZ750 (warped brake discs\ worn head bearings), Yamaha said "not a problem" and fixed it even though I was the 2nd owner; Suzuki V-strom1000XT (spokes wheels), Suzuki middleman said NO, then my dealer stepped in and it got approved. My current 2021 1290s has 32K kms, and has never missed a beat. *Chocolate cams on the 890! Well I've never heard of such a thing (sarcasm BTW). *Dealerships are paid at lower rate (sometimes it's a fixed price) for warranty work, this is why they don't like warranty jobs, but this is no excuse, some money is better than no money.

[@MotoVibes]

Thank you for sharing your exprience! Sound like a positive experience with Yamaha and Suzuki. I have had quite a few issues with my BMW R 1200 GS but the BMW service was good and fixed it all under warranty and I did not buy the bike at the same dealer that did the service for me. However, just like with KTM - the service was not cheap

[@arnohag1]

Was thinking of trading my 2010 BMW F800GS for a KTM 890, but I think I will keep it. No issues just a little old.

[@MotoVibes]

It is hard to know what the percentage of riders are that indeed have issues with the 890 platform. There some known problems with the camshafts wearing too quick. It is a great bike otherwise but I would be a bit hesitant as well right now

[@Jonathan-L]

It's cheaper to keep her.

[@the_mad_leprechaun]

Pack a lighter small bag for the boat to Spain. Don’t make the mistake I made. Keep up the good work. Don’t forget to pack your dry shampoo! 😁👍

[@chrismalton1904]

Great you’ve finally put this video together Oliver, I've been waiting to hear more about the failure. My 2019 1290S has 20K miles on it now trouble free, I'm currently in the French Ardeche, beginning the journey back to the UK tomorrow. I also have an 890 Adventure and am quite concerned about the social media stories regarding that engine particularly cam shaft wear. KTM could have some real problems if they don't addresses issues, as owners we're all prepared to live with small issue given the joy these bikes are to ride but major failures incorrectly dealt with have a long lasting effect for the company. I'm already thinking of going back to BMW for the big bike and the Yamaha T7 for the smaller bike. "Come on KTM" give us confidence!!

[@MotoVibes]

Thank you very much and well said. I would be surprised if KTM does not address the camshaft issue with upcoming 890 / 990 adventure series which I think is likely to come next year.

[@chrismalton1904]

@@MotoVibes I wish I hadn't said the 1290 has been reliable, I'm currently at a hotel near Moulins and the bike is dead!! Basically I'm 700 miles from home, shit...

[@MotoVibes]

@@chrismalton1904 oh shit. Well I hope you can get it fixed - best of luck to you. Let me know how it turns out

[@chrismalton1904]

@@MotoVibes thanks, a really strange situation. I checked the battery connections, pulled all the fuses, all OK put them back in and power retured. Let's see what tomorrow brings. 🙏

[@MotoVibes]

@@chrismalton1904 glad you got this sorted. 😉👍 have a good trip