ENTEBBE INTERNATIONAL AIRPORT IMMIGRATION INSTITUTES TOUGH MEASURES ON STAFF

[@amosuganda8070]

I think they need to be upgraded on the way of handling Travellers, they even lack customer care

[@NIGHTLIFE_AF]

Uganda yona customer service nfu nyoo 😭

[@manexcruz5522]

The whole system is rotten

[@gumisirizaibrahim4116]

Mr. Sir, I don't blame you at all, cz the only thing you can do is to defend your fellow corrupt friends.

[@asaa1706]

They even don't have customer care z😏😏😏😏😏

[@hopemukiisa2732]

Mr. Simon Mundeyi thanks for the explanation, but do the cc TV cameras work and do you trust there outcome results??? .(2) please help us and check the weighing machine system too, its seems there's a lot of manuplations in Kilos too. Tukoye otubangako ebintu byafe nga batu gamba nti Kilo zo nyingi nyo, welas oba wazipimye ngatufu, tukozesa ekipima kyekimu nga tujja, naye kya ku entebbe Airport checking in batusuza a bintu byafenebamala nenabitwala bo babilye ngate tuba tuniguze sente nyingi. Please services should be made every year on those laggege weighting scales. Tnx

[@MsStme]

Customer care is very bad!!!

[@petals8657]

Bona tebalina order bavuya buvuya. What a shambles of a government. Snap decisions not thought through.

[@Robert-vy5sc]

They have to first go under training on how to huddle customers

[@user-qf7wb8iv7h]

There have been many complaints made about immigration officers at the Ministry of Internal Affairs ,Entebbe airport as well as those in Embassies but these officers are protected by the big men who need them in those places including the Directors for immigration. These officers bribe in order to be posted to lucrative positions.The whole place is rotten and should be revamped. It is only in Internal Affairs where you find some officers who have certificates from Nasser and even those who have changed their names to match the academic documents they bought.

[@sarahgoseltine9808]

Anything is possible in Uganda

[@dgirl1751]

Boona balya enguzi even that boss talking is number one

[@anthonysavio3875]

If these guys knew how extremely hard it is to redeem a ticket due to a missed flight even after checking in: then they should talk about reimbursement of ticket costs. Cautioning the errant officers, suspension or dismissal of some of the thuggish officers.

[@petals8657]

The system is volongoto as a whole. Mizeyi awumule mirembe if he loves his host country and give it a chance with a new set of leaders and save it from armageddon where it is heading. It is sad and scary

[@clintonreks]

SUCCESS AND FAILURE: BASED ON REASON AND REALITY [Kiggundu, Hamis]

[@sebulibajoanita8140]

Ok thank you for consist of it

[@sarahnamakula9795]

My suggestion is nga temunagoba banana abo ku minimum mwe mwegobe mugende. Kubanga temulina reason lwaki mwe mukyali awo. Bino bona biraga nti temukola. Muli baffu nyo that what we see shows workers on job without induction and training. Whose responsibility should this be? It even seems that even you supervisors you cannot explain the organization goal and mission. Zino ensonga said zakwogera luzungu naye zakutegeera just. People use your brains.

[@nakisozibrenda1398]

The guy is sounding like there is nothing happened OK if you have cctv why you didn't see this before. That's means you guys have a hand in this whole thing ug olemwa

[@webza77]

Exactly my sister. It's a cartel from higher up operating. This is just propaganda to save face. Let the entire department be fired period!!

[@Gowith_BT]

How can I complain please 🙏🙏 was 21 /12/ 2022, since at 10:00 AM up to 4:00 PM Go and see on CCTV you will see me and All corruption people was there, I cried that day, and my flight ✈️ was Emulate to DUBAI 🇦🇪 I spent around 6 hours on your airport, inside

[@fatumanabuufu452]

Wawo I think they have to be paid to the lose

[@vintagurokomukiga566]

That's isn't enough at all if you wanted to build trust it would have been better to get new trained staff and get the rots out of the airport, its not uniform that people or travellers were complaining about rather your staff behaviour.

[@ingabireflavia9329]

Exactly

[@kitakamariam7438]

You ask for evdence yet there's a CCTV camera 📸 at the airport

[@webza77]

When was your flight...what time...which part of the airport?! Why don't you use the CCTV to fire the offending staff?!

[@ismamuwonge7816]

@Awebza how will they know what happened to you since friends and family talk to each other at the airport? But once you report they can trace you on the system and find you and follow you up to the person who took money from you.

[@webza77]

@@ismamuwonge7816 I understand your point but waiting until people upload videos to Tiktok shows that Exim China Bank Entebbe International Airport has no security if people were just ignoring the extortion going on at the Airport.

[@ismamuwonge7816]

@@webza77 Ssebo that is not a security issue. The way these people have been taking money from the public was not easy to detect. For example, they take the victim out of tpublic view and ask for their passport and start intimidating and asking for money on camera it looks normal. Remember money was sometimes sent on mobile money.

[@mukasalubaale5194]

This is nonsense how do you tell us to come with evidence to u whereby the entire airport is full of CCTV cameras, why don't you have them used. Why don't learn from other airports. I remember one day a black big lady asking me for the yellow fever after providing she said how do I know it's no fake? Now on gatuna boarder they have tall small guy who always takes people aside and ask them to pay some money in cas so that they let them go.

[@nanyonjohasifah4696]

For sure we tired of airport you Come with two bags you get one

[@noeu8414]

They have been the hand behind the extortions.. those young girls and boys were just hunting dogs for these big boys... Kati baswademu ko akatono

[@pierypatricia]

I can now come back home in peace coz the way those people made suffer at the airport 🙌

[@jodijodii7818]

And even those on cargo weighing scale also collect money in case ur food over the kgs they take food bal and ask for money mbu it's for taking garbage

[@kakungulukenneth163]

The way this Mundeyi man talks with arrogance,but the his body language betrayed him that he is guilty

[@pp8100]

That won't help at all.... all what was needed is vetting all entebbe airport staff. Coz I believe 80% of staff working in there are family related and that's mean they always cover their tracks. This fraud issue has been happening for more than 5 years, at it has always been known by people above.... so this measures of uniform and I.D is nonsense, vet your staff and get rid of people who not meant to be there.

[@nakatoesther6342]

Ababbi byonna byogedde babeera nabyo...temulina kyyemutugamba

[@oweknyingagodfery2182]

A boss who can't smell dirty work of his junior staffs.. is likely in the same game except behind the curtains. .. While his juniors mingle it in the fronline ...

[@angelladesire3091]

They act as if they didn't know wat was happening

[@sajidmpiima2875]

Masimu sigegasaba enkuzi nokubba abantu,basajja bamwe bebabbi pls

[@dominickayombo8768]

Well, these pipo should handle Ugandans with care and nice hospitality is required to its muximum We who have managed to travel walahi ensi ezimu zikwegombesa okubela omutuuze wazo. Naye Uganda oba Kiki? Slaves in our own country. And these immigration staffs don't know that when they subotage travelers, they are sabotaging economy

[@سليمانالعطويس]

We are coming don’t worry

[@husnasonia]

Pls tell us there will be no charges for rescheduling the flight in case missed due to the staff's misconduct or negligence

[@faridahnamuyanja4375]

Ate ffe abagula ticks endara munayuyamba mutya

[@israelmugisha4608]

Do this in Malaba and Busia borders

[@changedman2238]

Then u don’t use the so called CCTV cameras that u have

[@margaretmukasa2998]

CCTV cameras are probably broken 😳 Someone pocketed the 💰.

[@ismamuwonge7816]

@changedman2238 The camera at the airport can't know if you paid money or not and can only be accessible if there is a problem so corruption is not been a problem for them which means no need to check cameras.

[@BlessedYouTuber]

That’s cool.

[@bedakamoses6147]

Good

[@sunasuna5462]

They help us to give them numbers on there clothes

[@kavumadavid33]

You don't know the use of CCTVs camera's, they are supposed to be monitored 24/7 and every 3 hrs you to change the attendant,the attendant must be with a radio call with a standby battery, reporting direct to terminal security or boss,and the of the day the head of the security must come and retrieve the data to see what happened through the Day,

[@josephorone3844]

Good action

[@moseskazungu1158]

Babere bayonjo sosibakyafu gwe gayi onyirira. Nabakozi banyirireko!!!!

[@patrickmaatov6435]

🙏🙏🙏🙏

[@susanwinnie7075]

Let the uniforms have no pockets sir

[@roseoman9770]

Very true

[@roseoman9770]

Point noted 😂😂😂😂😂

[@ismamuwonge7816]

@susanwinnie7075 You mean women shouldn't put on bras and men shouldn't boxers😮😮😮. Why do we just kill whoever we found extorting money from people.

[@roseoman9770]

@@ismamuwonge7816 And how are boxer's, bras similar to pockets. Her point was very clear that pockets not what u brought in please understand the difference.

[@ismamuwonge7816]

@@roseoman9770 Have ever seen them receiving money? They usually put it in their bras ( women) and men between their legs in the front. Did you want me to use the exact names of the places they hide the money? Nyabo bankuza ninna empisa.

[@justinenamakula8053]

Temwekaza kaza amazima mugamanyi nti obubbi buviradala wagulu nebuka wansi.

[@nabsgilo4896]

Enything is possible in Uganda ...no queries regarding that ....was shocked to see visitors coming in on there online e_visa asked for asked for more money .......🙌🙌

[@otemaronald3503]

Muligabbi gasiya bullolo

[@noeu8414]

Fake names 🤣🤣🤣

[@sarahnamakula9795]

You are asking for evidence from public you don't show us what you have put in place to verify allegations and also the new monitoring tool in place to make sure you see what is happening before even clients report. Muli baffu nyo!!!