Entitled Passenger Gets Everyone Kicked Off Plane

The rules of how you act on planes with flight crew is a standard that is being upheld by flight and cabin crew for passengers. It wasn't an issue a few years ago. That has changed.
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[@svgalene465]

I got pulled off a plane once because TSA made an error by not sending me to secondary inspection (I had a one-way ticket). I grabbed my carry-on, ran to the inspection site, ran back to the gate and found they had held the plane for me. Moral: It pays to be cooperative.

[@tomarnold7284]

Pay respect, and get respect in return 👍

[@leandrolaporta2196]

Nice!❤

[@randomanon7040]

That's completely absurd that TSA can harass people like that. They're truly the least useful and most incompetent federal agency.

[@melanieenmats]

I once had a return flight where my bag was too big; the bag policy had changed DURING my holiday and I hadn't seen. Flight attendant was a real B*tch about it. Had to pay 50 eur. But I only had a debit card and no cash or credit. She had asked me to wait till the end. THen she said there was no time to go to the shop 50m away and get money there with debit. So she was going to make me miss my flight due to her not caring at all to help me when there was time. But I stayed calm. There were still about 8 passengers in the line. I spoke to all of them at once, explaining my situation. The older people tried to ignore me. But a 21yr old or so kid listened. He gave me 50 in cash. I got on and gave him double the money back when we arrived. Keep your cool, ask for help. It is the best percentage play.

[@wesjohnson3035]

@@tomarnold7284 that's laughable

[@Erik_Swiger]

It used to be that children had a sense of pride when they learned to act like adults. Now, adults get a sense of pride by behaving like children.

[@jimflick7564]

So true. All people especially adults need to set the example for the next generation that follows. I wonder what this disruptive lady thinks about her actions after seeing the reply? Is she proud of herself?

[@murphychurch8251]

This, exactly! It's apalling to see so many adults behave in ways that nobody would tolerate from a four-year-old child, yet for adults it has become common. This is what happens when nobody feels shame anymore. For 2 decades or so, shame has been seen as something inherently wrong that we should never have to feel. But in some instances, it has a very important role for a functioning society. When nobody feels ashamed for their bad behaviour anymore, at all, you get lots and lots of people like this.

[@cd3949]

Blax.

[@melanieenmats]

Well said :D.

[@chorrof]

When you're raised by a "Nobody touches my child" momma, knowing that the child did something wrong, you become an entitled adult that's gonna be corrected by the police, hopefully, or by a short tempered, armed idiot at worse.

[@johnwollenbecker1500]

I remember being taught that being nice will get you a lot further than being rude/annoying.

[@pohjanakka4992]

"Talk softly but carry a big stick" is probably the best advice for human relationships ever given. Being polite and nice will work with most normal people, but then there are those Karen types who decide it means you would be easy to walk over, and that maybe it would be funny to do exactly that, and then will proceed to do it, or try to. Of course under circumstances like being a passenger on a flight your best option is just to ignore that at the time, and then maybe try to get some compensation only afterward, so polite and nice is still the best alternative. But when you can use the stick, in whatever form that is, if the time comes you can use it it's damn nice if you have one, whether it is something like knowledge of your actual rights, fast thinking, smart mouth, or even some sort of actual "stick". But you still better know how and what, and be a good judge as to when. And learn to use your head, not your hurt feelings when doing that judging.

[@alicedyment4219]

My grandmother always said. " you catch more flies with honey than with vinegar " As a kid I always wondered why I'd want to catch flies.

[@God.Almighty]

for sure, i'm impatient af, but when it comes to these situations airport or otherwise i constantly remind myself to stfu and be nice. majority of the times it pays off and the agent goes above and beyond to resolve the issue.

[@MultiScooter68]

Not in liberal land it won't. Being rude, smug, arrogant, and annoying is what will get you far in liberal land/the democrat party.

[@just-looking430]

@@MultiScooter68 Good one, but totally wrong.

[@piotr7805]

It's so refreshing to see people being forced by the rules to act politely, or just gtfo. We really need that more in general.

[@roseannmiller3877]

How can these people afford to fly so much? If you have a relative who works for the airline???

[@howardmallisonii503]

Once law enforcement is called, you ARE getting off the plane either the easy way or the hard way. Absolutely your choice...

[@GodWearsGucci]

And it’s always the hard way..

[@SBCBears]

​@@GodWearsGucci Yes, and with everyone else removed, the poor lady might bump her head a few times on the way out. 😵😵 😃

[@MARKSHEA-rf3dz]

If I ever get taken off a plane, I want them to send me down the slide attached to the side of the stairs! Wheeeeeee!

[@EricBishard]

I believe I can talk the police out of it 😂

[@patheddles4004]

@@GodWearsGucci Nah, she still could have walked off the plane when she heard that the police were on their way. I reckon that's a major reason why the captain announced it, just to give her that one last chance to get off the plane the easy way (and maybe let the flight leave somewhere vaguely close to on time). At that point she was probably still going to get detained by the police, but she could have avoided some physical indignity at least.

[@shaicat]

When the _pilot_ tells you you're getting off the plane, it doesn't matter how old your grandson is or if he's getting out of school, *you will be getting off that plane*

[@pfefferle74]

Your only choice at that time is whether you get off handcuffed or not.

[@m.choudry4898]

Always excuses. Never accountability.

[@AirAmericaInSaigon]

Take the L and get on with your day. They literally made their situations worse. Goddamn

[@patheddles4004]

Yup. If the captain says "we're not leaving until this passenger is off the plane", then literally no one has the authority to overrule that decision.

[@veroniquebellamy4741]

@@patheddles4004 - Exactly, at that point, it’s more a matter of whether you get rebooked on another flight or put on a no fly list.

[@carnerageno]

Self delusion coupled with victimhood is a powerful drug.

[@MarkJoseph81]

Empowered by society and mainstream media.

[@klee8175]

It’s a freaking epidemic!

[@tc7009]

you shouldn't listen to this man he is a FAKE pilot the only thing he is good for is blow jobbing his own poop.

[@LyndseyRoach]

Just extremely loud and rude! Like ppl care what she's thinking . Doing as you're told is too hard for some ppl. She's crazy 😂

[@hardyflight]

You would know. Thanks

[@mikrich76]

Was flying from Arizona to Indianapolis, and got bumped from a flight. Walked up to the gate agent immediately after a Karen, who was going out of her mind. Looked at the agent and said I am going to be the happiest customer you have today. I have to be in Indianapolis - tomorrow. However, you get me there by tomorrow is going to work for me. I gave her a big smile. I got an ear to ear grin, an assurance that I would be on the very next flight in about two hours, a $25 snack tic, and a “thank you VERY so much for saying all of that that way!!” 😊

[@ejtappan1802]

I get that it was meant as a racial insult, and not as a swipe at the real Betty. But anyone who uses the name "Betty White" as an insult is already a problem in my book. (Just don't be bringing her name into it, people!)

[@ninjalectualx]

I see you've never experienced racism before. You should try having some empathy and compassion

[@SoyAntonioGaming]

Yeah, the BW-word should not be taken lightly.

[@KonradTheWizzard]

@@SoyAntonioGaming Could someone explain to me as a non-American how being called "Betty White" could be anything but a completely failed attempt at an insult? According to what I read on Wikipedia and what I've seen on YT Betty was one of the nicest persons who ever lived and is actually known for her activism for racial equality. From my perspective: being compared to her would be an honor!

[@cbrue1896]

It should be considered a racist comment especially coming from someone of color. Racism is a two-way street.

[@StreamMediaSkeptic]

​@@KonradTheWizzardNope, because as an American, I don't understand it either. Other than the fact that her name has 'White' in it, which a portion of the entitled portion of America seems to equivocate to being racist, I just couldn't say.

[@nickmudd]

Imagine behaving like a quiet adult in public.

[@miked5728]

Some people have NEVER behaved like a quiet adult, and they're SHOCKED when they are suddenly forced to. 😲😆

[@bradwalsh2522]

I'm still amazed people still think that doubling down will get them somewhere in an airline situation. That may work at a restaurant or a store, but with all the security concern and rules, you quickly get put into a "goodbye" category and security will get involved.

[@ellairax]

Rule #1 of flying: be nice to EVERYONE in the airport and on the plane. They are under no obligation to put up with your Karen BS and can and will eject you.

[@rainman7739]

Last week I was in an exit row and when the flight attendant asked the question, someone actually said no, they did not want to perform the duties and be in the window seat. Flight attendant quickly swapped that person with someone else nearby who was willing. Kudos to the passenger for being honest about it and to the flight attendant for not making a big deal and just fixing the problem.

[@bdberg]

I was on a flight where one of the exit row passengers didn’t speak English. She got swapped out with another passenger right away.

[@MayaPosch]

That's the main question you get asked, along with whether you speak the relevant language(s). Often when you book a ticket and get the exit row seat, you already get notified of these obligations. Before or after boarding a crewmember will ask you whether you understood those obligations. Every time I demonstrate that I have understanding of the required languages (English, German, etc.) and everybody is happy. I even make it a point to study the exit door usage instructions after I settle into my seat, because I figure that 'figuring it out later' is not a good strategy with sudden emergency evacuations. Seeing videos like these make me wonder how many emergency evacuations got botched up due to Karens like these...

[@puellanivis]

@@MayaPosch Yeah, they ask if you’re “willing and able to”. There’s plenty of reasons why someone might not be able to perform the duties. For instance, when I was traveling once with a friend, they were under 16, and thus couldn’t sit at the door itself, but I was over 16, so I was allowed. So, they don’t ask about why you’re unable or unwilling to perform, they just try and swap your seat with someone who is willing and able.

[@bobbibaker5877]

That's how it's supposed to be done.

[@gingerhiser7312]

I was suffering from a shoulder injury when I was assigned to the exit row. I told the flight attendant I couldn't do the job and was moved...to a much worse seat. Better though, because I would have been in the way in case of an emergency.

[@carlbruschnigjr1757]

She wanted the legroom without the responsibilities associated with being in that row.

[@badgermoon9229]

Or maybe the belly room?

[@aserta]

@@badgermoon9229 The "tell me where you're from without telling me where you're from" look that they have.

[@nawdawg]

@@asertathe zoo?

[@MrUranium238]

fatherless behavior

[@willj1598]

Which is so stupid for her to argue about, just say "sure, I'll open the door". If you think there is more than a zero chance of actually having to open that door you would want to get off the plane anyway.

[@melissalsmith883]

As a gate agent with a major carrier… a million and one Thank You’s. These passengers have lost their ever loving minds. They believe if they annoy you enough you’re going to say “oh forget it” i’ll let you on the flight. As if the crew wants a clearly disruptive person who could possibly cause a disturbance while in flight on their aircraft.

[@a.d.b535]

They do the same thing with police.

[@alickomay7088]

but when thay work for a company that scams its customers (over selling) your going to get rightfully agrey customers and your geting paid by that company (your profiting of the scamming ) if u dont wont angrey customers dont profit from scaming the customers thay have only them selfs to blame

[@phoenix211245]

So, what is your stance on the scummy practice of overselling tickets?

[@melissalsmith883]

@@phoenix211245 Absolutely hate it… makes our job extremely hard because of company greed. Airlines hope you miss your flight because they’ve sold your one seat to another. Many times it works, someone misses the flight and no one is the wiser, but often it causes an oversell. And it’s not the guys at the top who ends up being verbally abused by passengers, it’s us gate agents because we’re the face of the airline. I understand the frustration and I’d be equally upset but my advice to anyone with a ticket… Make sure to check in for your flight as soon as you’re able(24hrs prior) Sometimes we will get a volunteer (someone who’ll willingly stay behind in return for cash or a voucher/ or we will have to deny you a seat.. and one of the ways we determine who is coming off is the last checked in passenger(s)

[@singledad1313]

@@alickomay7088 I've been bumped a couple times over the years because the flight was oversold. Both times I was was polite and cooperative. Both times I asked if I could get compensation for taking the later flight. Both times I was, either monetarily or free flight vouchers.

[@robd38]

That person should be ashamed to be seen in public.

[@MARKSHEA-rf3dz]

I'd love for her "lawyer" to say: "Get off the plane, and get a new lawyer".

[@crazylegs1823]

Oh that would imply she has a reasonable lawyer, I'm sure she has the exact opposite on speed dial.

[@rigel2112]

...and no I am not the father of your child or a lawyer. Stop calling me.

[@skyhawk_4526]

@@crazylegs1823 Any REAL lawyer would absolutely tell her to comply and get off the plane. A lawyer's job is to minimize the trouble their client has gotten themselves into, not to make things worse for the client and themself in court. Any lawyer who DIDN'T advise their client to comply with a lawful order (from the crew or from law enforcement) to get off the plane would be setting themselves up for a malpractice suit and potential disbarment for putting their client in even more legal jeopardy than they are already in.

[@m.choudry4898]

She doesn’t have a lawyer, and if she does, calling at the scene of the disturbance isn’t the place.

[@johan.ohgren]

There are lawyers, and people, who thinks a lawyers only purpose is to side with their client no matter what.​@@skyhawk_4526

[@synp9ynir]

She doesn't have an attorney on speed-dial. She's just hoping to intimidate the flight crew by saying that she has one.

[@colinboneham7387]

She was most probs calling her own number and blabbering to the answer phone to make it look good.

[@NancyPollyCy]

Either that or she gets in these kinds of situations so often that she needs an attorney on speed dial.

[@octonoozle]

Ben Crump is on the way.

[@qwerty112311]

Probably her son’s criminal attorney

[@craigbelchoff8084]

Even if she did have an attorney, they can't really help her. The plane belongs to the airline if airline employee directs you to get off and you refuse then you are now trespassing. Maybe if she complied got off the plane and then called the attorney and there were extenuating circumstances but once she started refusing and arguing it was too late.

[@townhall05446]

Imagine a passenger thinking they can just demand that the pilot 'get this plane off the ground.' Okay ma'am, anything you say. NOT

[@notpoliticallycorrect4774]

I would be PO'd too if an airline cancelled my ticket because they over sold the flight.

[@Frank-dr7dr]

So would I, but the poor gate agent is only the messenger.

[@spellbinder3113]

I agree. Call me naive, but if I had bought a plane ticket, I would be assuming that I'm good to go. It wouldn't occur to me that I could be bumped.

[@spiko007]

Betty was used as a racial insult.

[@ytehrani3885]

Indeed. It's outright racism. Racism, of a certain orientation, is now apparently acceptable.

[@bbraat]

Yes, I think he knew that but didn't want to make a point of it. Without the racial component, calling someone Betty White would be a compliment.

[@luluesparza7360]

Racisms and ageism IMO

[@peztopher7297]

I thought of something comparable to call her, ask her if she'd like to be called that.. but I'm not going to sink that low and type it here. I wouldn't say it in reality, either.

[@stu1002]

One thing that a lot of the public seem to not get is that an aircraft isn't a bus. You're about to go 7.5 miles into the sky travelling at nearly 10 miles at a minute, with no breathable air outside and the temperature is 40 below. It's an extraordinary thing we make it as safe and "every day" as it is...but as soon as you start having problems at 40,000ft it's *way* different to solving a problem on the ground. And if you create *any* sort of scenario for a captain which makes them think they might have a problem at 40,000ft - they are *always* going to choose to eliminate that problem (i.e. you) on the ground, not in the air.

[@KayPrescesky]

"Hey sweetie, would you and your mommy like to go skydiving?" /jk

[@katherinereardon1716]

This concept of challenging everything related to Cooperating with flight staff is beyond me and such a Bozo move. As someone who answers the Question on the planes overhead, “if a doctor or nurse could identify themselves to flight staff. I know what a real challenge in that setting is.

[@nickh.4917]

Amen

[@gantmj]

Planes are the first time way too many people are told "no" where it actually means it.

[@MarkJoseph81]

It means it other places, too, we just don't all have air marshals to help enforce it for us.

[@Doncroft1]

Parents and teachers are supposed to engrain this early on, but too many bargain and negotiate and create entitled brats.

[@buttergolem4458]

Overselling should be illegal

[@nickh.4917]

I get it, but at the same time, over selling lowers ticket prices and we do all eventually get where we’re going.

[@willmorgan6867]

“I wanna start an airline where I can taze people” …boy am I glad you fly cargo 😂

[@TonyP9279]

So my Alexa finally arrived but it seemed to have been fried right out of the box!

[@derek04151]

Another reason for disembarking passengers is to defuse the situation by removing her audience and creating an atmosphere where she's sitting in the plane by herself and it's painfully obvious it's not going anywhere, thus removing the prize to be fought for.

[@bencze465]

i assume this is the reason instead of what he said.. seems pretty obvious not sure why he wouldnt say that

[@melanieenmats]

Hadn't thought of that but indeed that is a pretty slick way of handling this.

[@ShawnHinck]

@@bencze465it’s definitely a combination of safety and removing the audience. I doubt the recording really is coming in to their minds.

[@justincase5272]

Uncooperative passengers are suffering from the delusion that they'll be able to get away with not complying with instructions from the pilot or flight attendants.

[@stud6414]

Especially with this group because they love attention

[@GrumpyMeow-Meow]

People need to understand that airports are under FEDERAL jurisdiction. Eff around and find out is an understatement here.

[@greyjay9202]

Airport security is handled by local and state police. However, if you are actually on an aircraft, and interfere with the crew or the aircraft itself, that is a Federal crime, and you may be charged under Federal law. The penalties are significant.

[@mikeklinger1712]

😂😂 that's a F around and the F B I shall help you find out 😂😂

[@jimvacuum]

We all know the federal government never makes any mistakes(sarcasm) You do know that is was federal government in 1939 Germany that demanded that all Jews need to report to Concentration camps so we should always comply with the federal government

[@berndeikers8924]

@@jimvacuum first: germany had since 1933 a dictatorship, second: the comparism to mankind crimes in this context is way out of line third: this is not about federal goverments, this is about the quick and efficient control of humans in a stressful enviroment

[@wesjohnson3035]

@@berndeikers8924 the comparison is very valid....comrade

[@madiantin]

Re: The woman being annoying to the gate agent and recording her. The reason why she's being annoying is she was sold a ticket to a seat that didn't exist. She did everything right - she booked in advance, she paid the money, she turned up in more than enough time. But the Airline didn't have a seat for her. What you're seeing here is deep frustration at the unfairness of what happened to her. She's taking it out on the wrong person - the gate agent didn't sell the seat out from under her, the airline did. The passenger was, in actual fact, being incredibly calm considering what happened to her. Annoying for the gate agent, because it wasn't her fault. It should be illegal for airlines to do this. They should be fined *hefty* amounts when they oversell a flight.

[@piotr7805]

Imagine you order the car and when you come to get it you're told "You were the last one to arrive and every single one of them got sold, because we oversold. Good luck next time and get out of the dealership now or I call security : )". It's mind boggling people are fine with airlines treating their customers like pests.

[@madiantin]

@@piotr7805 Exactly!

[@debbieraasch5416]

You have no idea how much money it takes to fly those planes. Empty seats lose money needed. So they over book. Most of the time it works. Just know on the way to the airport it could happen, it’s been happening forever. You can’t change it so just deal with it.

[@DRV-mt5dd]

If you pre-pay the airline money, they should transport you on that flight unless weather or mechanical prevents. Not honoring the contract because airline "over-booked" is unacceptable.

[@ChicagoMel23]

@@DRV-mt5ddthey cant if there isnt a seat available

[@vegatherapper5897]

FIFTY SEVEN DOLLARS?!?!? Kelsey when’s the last time you bought a plane ticket lmaoooooooo 😂😂

[@cherylmelzer9752]

I read an article that said the lady also said, before the recording, that she wasn't going to help anyone, she was getting off first.

[@sherryzmezzo]

That's right. That's what she said. She agreed to help other people survive a crash and then revealed herself to actually be a selfish coward. Selfish cowards don't get to sit in seats designated for selfless heroes.

[@melanieenmats]

This should be upvoted. Important context.

[@CraiiZeD]

She didn't look particularly capable of helping others anyways, she would just be clogging the way.

[@justincase5272]

That's what I recall reading when this story first broke.

[@mattmatt6572]

I agree with it all cept that ain't no lady

[@RikHeijmen]

Kelsey gives a whole new meaning to "flight or fight".

[@davidbrayshaw3529]

Excellent! You gave me a good laugh. Cheers.

[@livestock9722]

Gold🤣

[@paulleannefischer1148]

😅😅😅

[@cgardner85]

😂😂😂😂

[@dittohead7044]

Appreciate pilots who support their crew

[@johnsmith-xr6qy]

BAN this 'person' and she can argue about a bus ticket in the future.

[@fsj197811]

She has an attorney on speed dial because she's one of 'those' people who is rude, mouthy, and constantly looking to sue people.

[@badgermoon9229]

More likely its her hairdresser who "knows about stuff".

[@Mostopinionatedmanofalltime]

She’s definitely one of THOSE people. You got that right.😊

[@jimmyzhao2673]

Probably calling the Reverend Sharpton.

[@hfhjfx]

Or always getting in trouble with the law

[@D_B_Cooper]

@@jimmyzhao2673 lolz

[@RustyorBroken]

I was once sitting at a gate during a layover and watched an interesting situation. A flight that was leaving pushed back from the jetway. Right about then a handful of people raced up to the gate. "You're S.O.L!", I thought to myself. The plane sits there for a few minutes and then pulls back into the gate. No way! I've never seen a plane make an exception for late passengers! About that time police officers arrive. They walk onto the plane and escort a lady off the flight whom was evidently drunk and belligerent. The people who were late to the gate were then able to board. They were the luckiest people on the planet.

[@angelachouinard4581]

I hope they were grateful enough to be good passengers.

[@RustyorBroken]

@@angelachouinard4581 I'd like to believe that they were super thankful too.

[@Rabblewitz]

Thanks to flight delays, there have been several times I've arrived at my connecting gate just after they closed the door. Only once have they opened it back up and let me on. In that case, five of us showed up about the same time, all from different flights that had been delayed. I suspect it was easier for them to open the door back up than to try and rebook all of us to the same final destination on a later flight ... especially since this plane was only half full at the time.

[@RustyorBroken]

@@Rabblewitz you were fortunate indeed. Typically, once the door is closed you're in for some sad news.

[@REAGAN_1980]

Wow! What a crazy set of circumstances. ❤

[@JK-zx3go]

That's a great way to get a lifetime ban.

[@doublerainbow376]

Love that idea. This situation is reminding me of a person who is insisting on staying at my home when they pass through town whether or not I am here. No means no. Stop arguing.

[@Insomniackuzco]

Those 3 are definitely who you want helping you in an emergency

[@TacComControl]

I've never understood being unruly on a plane. Because even if nothing happens and you go on? You're ON THAT PLANE WITH THE PEOPLE YOU WERE UNRULY TO. And you aren't getting OUT of that plane until it lands. Best to just keep your damn mouth shut.

[@ShadyS-2012]

Keeping your mouth shut and minding your own business are two lost arts since the whole Covid thing 🤦

[@j.sarnak1391]

@@ShadyS-2012 Is that what did it?? The Wuhan Flu was the straw that broke the camel's back? Or is society just collapsing? I think it is more social media, no one has real conversations with real people anymore. Hell you could be right , what do I know?

[@ThePrimeMinisterOfTheBlock]

Wow I really appreciate the use of capitalisation to emphasise your main point.

[@TheArtistsTouch]

@@ShadyS-2012 I'd also add tiktok in there too, covid and tiktok seem to have degraded humanity beyond repair!

[@elainebenes7971]

Do you really think people like this can think that far ahead.

[@NortheastGun]

"I need to get home to my 4 year old grandson." Proceeds to do all that she can to get on every No-Fly List.

[@m.choudry4898]

Why was he home alone? 🤔

[@andytaylor1588]

@@m.choudry4898 Because his mother was improperly raised by the self-entitled perp.

[@JamesonCycz]

I absolutely cannot stand (or understand) the modern culture of, 'I'm going to start invading your privacy by filming you without your consent, then proceed to be obnoxious to your face'. Where did this entitlement and disrespect come from?

[@cathyletteney2950]

In public you have no right to privacy. Anyone can film you. If you can’t handle that, you shouldn’t have that job.

[@mae8861]

No baby daddy families

[@jamesk0ua]

It came when they signed the contract for their cell phone. Every since the proliferation of these effing things, everyone thinks they can wield them like a "weapon" to make people do what the wielder wants them to do under threat of lawsuit and/or embarrassment of publishing the video. Inclusion of video cameras in cell phones was one of the worst things that has happened to polite society.

[@CrimsonMey]

Since 1888 when google says the first video camera was invented. You don't own the public space. You share it.

[@kathy2940]

She was disrespectful but legally if you are in a public place you can film anyone.

[@gradyriewer1641]

To answer your question, some people think they're right because they got it on film

[@GoodOldGamer]

"How am I being disruptive?" over and over is the equivalent of "I'm not touching you!" but being right in your face.

[@bchin4005]

A lot of people never progressed beyond school yard conflict resolution.

[@LLlAMnYP]

"You are being a disruptive passenger" is the equivalent of "f-- you, I've had a bad day, I'll take it out on you and you will have no recourse". There wasn't enough context to decide, who's in the wrong. Frankly, this reminds me of the many videos about cops abusing their power. However there there seems to be no issue about people recording cops' actions on camera and questioning them, such as "what's your name and badge number?", "how exactly was I weaving in traffic?" and so on and so forth.

[@SmallFridgeMinority]

​​@@LLlAMnYPthat's not the equivalent at all. If after this you still don't get it, you're likely one of these entitled people who wonders why stuff like this keeps happening to them.

[@nanfrostsfashionfocusstyle6250]

I would have lost it. That gate agent held her stuff together and I applaud her.

[@LLlAMnYP]

​@@SmallFridgeMinority Idk, maybe y'all folks in the states have the context of how this kind of interaction works and I'm just not seeing this, but the way this appears to someone uninformed is as follows: You paid for a ticket, check yourself in, arrive at the gate, and get denied boarding. And when you helplessly blurt out "w-w-why? What am I supposed to do now?", instead of getting anything along the lines of "sorry ma'am, we're overbooked, here's a memo with your rights/we can rebook you on the next flight in a few hours/etc", the ticket gets outright cancelled. The airline screwed up, it ain't giving you your money back and if you dare stand up for yourself, airport security is gonna' whoop your ass.

[@Creativekylie]

‘I could never be a gate agent unless I had a taser” LMAOO real

[@blauskie]

And a minimum daily quota.

[@daquemasquieren]

Those "Entitled Passenger" have somethimg in common, maybe stereotypes exist because they are real

[@nickmalone3143]

Cant put my finger on it ...hmmmm

[@BrainWasherAttendent]

There’s too many of these people in society

[@lindab1792]

Seated in the exit row? I prefer 3 very strong and reasonable people in the emergency row.

[@BlueDingo555]

Definitely. When those seats are designated, the airlines should check height and weight. Those two heifers couldn’t get out of their own way,let alone help anyone else….

[@georgemartin1436]

@@BlueDingo555 They'd get stuck like a cork in a wine bottle.

[@lindab1792]

@@BlueDingo555 Bingo. This Grandmother, USAF BRAT, does not sit in an exit row, I sit, buckle up, shut up. I check my bag, because no one else should put it up.. Flight Attendants are safety officers first.

[@aserta]

@@BlueDingo555 Ideally, nobody would be seated there, the row wouldn't exist, the adjacent rows (as you look at the door) wouldn't have one seat towards the center to facilitate fast access to the door. But airlines ain't about that.

[@B3TH_anny]

💯

[@Montana_horseman]

From what I understood, when the attendant said the people by the emergency exits would be required to help other passengers out in an emergency, The woman said something like: "F- that I'm getting out first" Then when ask directly again she said she would help. The attendant no longer trusted she would fulfill that obligation and then the passenger got belligerent.. that's what sealed her flying fate.

[@MountainCry]

Thank you for the explanation! I couldn't understand how they got into an argument in the first place. The video starts with everyone bickering for no reason.

[@Montana_horseman]

@@MountainCry You're welcome! I saw a little clip with two of the passengers talking about the woman's first "F- that" reply. Otherwise I would have wondered also. 👍

[@JHRIRS2010]

They need to put her on the “no fly list”. Rude is rude.

[@m.choudry4898]

It was apparent that all she cared about was herself and that she honestly thought the plane was going to leave the gate with her acting like that.

[@powerdude4e]

Shame on you, Kelsey! I nearly spewed my coffee at the "in-flight entertainment". I haven't laughed that hard since before COVID. I really enjoy following your "explaneations". D

[@ra2186]

Little known fact...older Black people always say talk to my attorney. 98% of the time we don't have one yet. 😂

[@powerdude4e]

"Older Black people" ?!? This is stereotyping if I ever saw/heard it. The second senetence pretty much verifies that the writer is Black of some age and or gender. Shame on you for considering people as members of some sub-, sub-, sub- group because you havent't taken the time to understand them. There is a multiply awarded songstress by the name of Aretha Franklin who sang a still popular song called R-E-S-P-E-C-T. Find it and listen to what she says. By the way, I am a proud septuagenarian, veteran, white male.

[@ra2186]

@@powerdude4e Shut up. Go hop on your soap box elsewhere.

[@nickmalone3143]

Public defenders are NOT your attorney

[@Ed3540]

These are the types of people who's parents gave in when the kid throws a tantrum

[@MarkJoseph81]

If she had parents. (Plural)

[@donchaput8278]

I wouldn't want her on that plane if there was an emergency. She was obviously going to be an issue if an emergency happened. We all agree to get along for the duration of the flight when we buy a ticket.

[@benvanalstyne6932]

THIS IS WHY, I never fly these cheap flight again. I only did it once. their seats are hard as a rock.

[@ellairax]

Last month, I was on a flight that was a connection to JFK for most of the passengers. We were preparing for takeoff when the pilot said that the cargo door was broken and wouldn’t shut. After an hour and a half of waiting, they decided to call it so people could start making other plans for their connections. Two gate agents helping 200 people rebook flights. I felt so bad. And then, about 30 minutes, when half of us were rebooked for other dates, the pilot says that they were able to get it fixed. So they have to rebook everyone BACK to the original flight as quickly as possible so we can all make it to our connections still. I have never seen people handle such levels of stress with efficiency and calmness. So much respect for the agents. I was one of the last people in line so I was a bit worried that they would leave without us, but I stayed calm and tried to keep things light by making conversation with the other passengers. They held the plane until they got through the line, and I made it to my connection 10 minutes before boarding. When I got on the plane, I realized they upgraded me to first class too. Moral of story: Always be nice to the gate agents, even when the situation is stressful.

[@ellykaye6633]

She sat in the emergency exit row and refused to help others if there was an emergency. According to reports, she said she would only save herself. They wanted her to move to another seat but she refused to.

[@robertallison9653]

Good reply!

[@Bryan-Hensley]

Why would she accept responsibility for others? It's not her job. I'm not taking any responsibility for anyone else on a plane either. How could it be legal for a company to require a customer to be responsible for other customers? I've already seen some videos about this on a civil rights lawyer channels.

[@kaenterkin]

It wasn’t according to the exit seat safety checklist I read on a plane just over a week ago. The responsibility was help open the emergency exit and then quickly exit the plane.

[@MissTwoSetEncyclopedia]

​ @Bryan-Hensley Then change seats (which she refused to do). People in the emergency exit rows have to be willing and able to execute the directions of the cabin crew in case of emergency, including manually opening the exit door. Which is why children, elderly and/or disabled people, pregnant women, etc. can't sit there, as well as those who don't want to take that responsability.

[@mikus4242]

@@Bryan-HensleyBecause she would be blocking the emergency exit. A decent life is about having consideration for others.

[@gathuckle2661]

The whole thing started when the passenger said 'no' when the cabin crew asked her if she was willing to help passengers get through the emergency exit that she was sitting next to. That didn't get her kicked off, though. It was that she wouldn't change seats after refusing to help. Agreeing to help after the first 'no' didn't save her.

[@sharihazlett3774]

I had that happen but was proactive telling flight attendant I needed to change my seat. They switched me with zero problems

[@kacper9687]

@@sharihazlett3774 but here the passenger had a problem of switching seat ;).

[@AnotherPointOfView944]

What did that lady expect to happen, that is what puzzles me. I mean that row gives you more leg room, but also comes with responsibilities. You can't have one with out the other.

[@johnmaher5887]

Kelsey is playing out his annoyed captain fantasies on the video today - “choke hold” 😂

[@sejtam]

@@nedflanders3769 There's a word for your type. Starts with N and ends in azi

[@mikejettusa]

Decision tree met 😂. Such a succinct way to put it, love him.

[@ra2186]

08:40 He thinks flights are $57. How cute. 😂

[@frederickvondinkerberg7721]

some are... especially ghetto airlines...

[@suzakukururugi6613]

The only ones I pay for, lol

[@caspertoo]

It's the victim mentality, everyone is against her, she's the real victim. No self governness, just impulsive self centered behavior.

[@rahkinrah1963]

This was part of her "reparations".

[@ilanshapiro4708]

Entitled

[@scottallen5529]

@@rahkinrah1963 Black females are only 6% of the population yet they seem to be "targeted" for being kicked off planes 80% of the time. Something must be done about "racism".

[@Meow-io3dh]

People from warm climates lack discipline, impulse control and rational thinking because they never had to prepare for winter.

[@mallninja9805]

It's the social media effect. " *I* am the most important thing in the world, y'all just NPCs! Do what I want!!"

[@NLTimmy]

Simple rule with any public transportation. Bus, train, plane, boat... : Once the staff says you're getting off the ride, you're getting off the ride. With or without assistance, that is your choice

[@LukeTR2000]

As a bus drive, thank you for remembering us. People often think that they don't have to listen to the driver of a bus.

[@j.sarnak1391]

@@LukeTR2000 Ugh! My car broke down and I had to ride the bus pretty regularly for a few months and you guys/gals put up with way too much BS. I usually mind my business but I ended up sticking up for you guys because in my city they told me the union would let them get fired if they engaged with passengers.

[@ronwatkins5775]

My biggest issue is that airline travel in general is a race-to-the-bottom. It's getting as bad as bus-travel was years ago (and probably still is). Airlines are pandering to the lowest common denominator by trying to have the lowest ticket prices. What ever happened to the Friendly Sky's? Anyhow, im sure ill irritate someone with this comment, and im sorry for that. It's just my opinion.

[@Suburp212]

Jeez. Entitlement should be punished by law.

[@Grim_Racing]

As a flight attendant, I promise y’all every time we ask you to do something that seems really small, it’s because we absolutely need to, in order to ensure the cabin’s safety and compliance. That safety and compliance is a part of all the safety rules,laws/regulations implemented to keep everyone onboard as safe as possible as a result of incidents in the past, and predictive measures based on that data. We all want to get to where we’re going, but be smart be safe much love to everyone

[@MegaAU]

I love my cabin crew - they make us a coffee :) Just kidding :) On every my flight (being in the cockpit, dead-heading or just flying as a pax with other airline) I always note names of all FAs and making absolutely sure to call them by name! Makes a huge difference of not being a dickhead! FAs do not pilot but they do exactly same amount of time in the air as pilots do. I need to deal with ATC (who are professionals) but FAs need to deal with paxes and latter is much more complicated than flying 😅 Hats off to all cabin crew!

[@SuburbanDon]

I'm always nice to flight attendants - even the few who have crappy attitudes. I do what little I can to make their job easier.

[@SusantheNerdy]

My cousin was on a flight that crashed and contributing to his and others' death was that the person in the exit row froze and was not able to assist. Exit row seating responsibility is important.

[@Grim_Racing]

@@SuburbanDon Thank you!

[@Grim_Racing]

@@MegaAU Thank you! We’re all in it together!

[@FlyGuy457]

This is the lady who refused to agree to assist in an emergency -by the emergency exit. Then started slinging insults.

[@utrock5067]

What can you say when you see narcisists. I am not flyier , never been on the plane so i stick to ground transportation only. And when i'm in bus standing by door button i always keep an eye on passengers to serve as a doorman if neccessary or make a way. I'm simply baffled that even as misantrope i know more about decency in public transport, than such big kids.

[@russelljacob7955]

Yeah, so many people treat emergency seat as the extra space seat. Crazy. I am a tall person. I pay for that seat if available. But I take the responsibility of that spot also seriously. Read pamphlet when I sit down. Attention to the attendants. No alcohol even.

[@MichaelOfRohan]

Did that really happen or is this hypothetical

[@cathywhite9415]

​@@MichaelOfRohan It actually happened.

[@Him_He_Me]

Her grandson should be very proud. He can watch this anytime

[@briesthoughts2261]

That lady is so ignorant. She started the whole ordeal by making inappropriate comments about serious questions that flight attendants as required to ask.

[@jms211]

I'm a London-based airline pilot. Only yesterday I kicked off a two passengers after they made homophobic remarks to cabin crew. We were still boarding at the time, so it was easily done. Another time, a fight broke out between two passengers over who was next for the bathroom. Both were arrested on arrival. These incidents, gladly are rare but most professional pilots will have a least one story to tell.

[@Stant123]

People who have attorneys on speed dial are either bad people who need an attorney on speed dial, or are "perpetual/professional victims" who think the word lawsuit is going to scare most people into just letting them have their way. Neither person in this case is a decent person.

[@merc-chef]

I've dealt with rude customer service people, but I always try to remember that they're dealing with people like this, all day, everyday. A little bit of patience and politeness goes a LONG way.

[@MrBmnmtfk]

Yeah everyone should work in customer service at some point to gain this sensitivity

[@ashkebora7262]

Hell, the look of relief and honest smile people get when they realize you're a good customer is always worth it. Very seldomly will service workers continue to be grumpy in front of a genuinely nice customer.

[@hanslain9729]

Act kinder than you feel. Can get a lot of mileage out of this

[@tetedur377]

Same, but that normally only lasts until I lean in and say "bad day?" I invariably get a "you have no idea." After working in the restaurant business for years and years, I have an idea. And can empathize. I've never had it not turn around the dynamic for me, and I always live a 20% tip, if it's a restaurant.

[@hanslain9729]

@@tetedur377 Kindness FTW.

[@catalina9844]

I have no patience for adults who act like this. Good thing I work in a lab

[@maziet9734]

Passengers who get these seats should sign a waiver accepting the responsibility before they get on the flight.

[@davidbates7429]

I was recovering from a knee surgery once and I was given an emergency row seat. The flight attendant came over and said I needed to move since I was unable to help in an emergency. All I did was change seat's --- no problem --. Same thing this person had to do at the start instead of being an idiot.

[@tessat338]

Yup, that's why I'm not planning any air travel this summer. Not to mention the discomfort of having to keep my injured knee bent behind another seat for any length of time!

[@SuburbanDon]

@@tessat338 If I ever fly again I'm gonna pay extra to be on an airline that carries my kind of people.

[@Realfrenchie]

I would be ashamed if a plane needs to be deplaned because of my attitude....

[@chocolat-kun8689]

That gate agent is patient. Usually gate agents will just skip to the end of the conversation and call security.

[@joewonsettler6439]

Great call Captain, call security and have the disrupters locked up!

[@charlayned]

This is why Kelsey flies cargo, you don't get belligerent boxes you have to kick off flights. Honestly, I think the whole problem is that these folks don't understand or ever heard of "The Golden Rule." Treat others, including other passengers and ESPECIALLY the flight crews (who are working hard) with the kind of respect you want to be treated with.

[@CrowPal]

"This is why Kelsey flies cargo." 😁 I had that exact same thought, and was going to post those exact same words. I decided to search the comments to check how to spell his name, only to find you'd already posted it. Taser indeed. Maybe there are some people who shouldn't be flying passengers, or perhaps some things should just be left unsaid. If I were a pilot, I'd probably want to fly cargo, too. Isn't it a happy world we live in?

[@benedikt5974]

German cargo pilots have a saying for that: "Cargo motzt nicht, Cargo kotzt nicht!" ("Cargo does not grouch, Cargo does not vomit" - but in German it rhymes)

[@MissTwoSetEncyclopedia]

I burst out of laughter when he straight up talked about tasing the woman, it's so out of character for him! 😂

[@mgratk]

In college my youngest kid pushed carts at a walmart. He rathered push carts in rain, freezing temps, boiling heat, than work inside with customers. Wise choice in my opinion. The carts didn't argue, other than the occasional messed-up wheel.

[@stephenkalatucka6213]

I think there is a competition between these women to become the drama queen who inconveniences the largest group of people possible!

[@truthseeker2797]

It’s amazing how argumentative people can be, not recognizing authority. Imagine their children vexing teachers in school.

[@navret1707]

Entitled.

[@gags730]

Ohhh, we have seen how they act in schools. If you can still call it a school.

[@gypsysmom1]

That’s the problem with much of the younger generation now - no respect for authority or the rules or taking accountability.

[@Ismalith]

@@gypsysmom1 Nearly all spoiled brats are boomers.

[@billbell2311]

@@gypsysmom1 As a long-time high school baseball umpire, I can agree with that statement. I've had things said to me by players I never would have thought about saying to an umpire (or any adult) back in my high school days. I'm sure they say the same sorts of things to teachers. The difference is I get to immediately eject them. In a lot of cases, it's the first time they've suffered a consequence for their actions. They drop the f-bomb in my direction, I toss them, and they look shocked that I would do such a thing.

[@lindasue263]

Gotta love when employees have fun with customers. They really like their jobs and know how to enjoy life!!

[@richardmccarthy9580]

Great vid “maybe they had a fight with a passenger on the previous flight….”

[@tomlee7651]

I hope she is on a no-fly list now.

[@AnotherPointOfView944]

She didnt appear to be drunk or violent, so I guess it wont go that far.

[@gpaull2]

Airlines have their own no fly lists. She’s definitely on that one at least.

[@hewhohasnoidentity4377]

​@@gpaull2Nope. Airlines don't ban people unless there is an absolutely egregious situation, like violence or an action that is a safety risk. Managing the list of banned people is very expensive. Think of the processes to enforce it, plus the process to deal with misidentification where an innocent person, years after this incident gets refused. Think of the inevitable lawsuits, the attorneys, the risk of bad publicity coming from the many scenarios that can come from the no fly list. Why spend hundreds of thousands of dollars attempting to keep a willing customer from being a customer when the person is almost guaranteed to never be an issue again? She will either ban herself by not using that airline again, or she will really need to go somewhere and know how to behave. Remember, airlines lobbied hard to keep passengers from going through any form of security. They also had a policy of fully complying with the requests of highjackers. Both of those policies were accepted as rational business decisions.

[@JackTheSkunk]

With the other 872,453 fools just like her.

[@privacyrules]

@@gpaull2 she will cry racism and get her name taken off that list

[@kenbrown2808]

"74 airlines, where if you want to be a problem, you can get out and walk"

[@themittonmethod1243]

... at 37k feet! cheers! ed: i am joking about that, of course!

[@kenbrown2808]

@@themittonmethod1243 have you been a viewer long enough to see him talking about having an ejector seat for problem passengers?

[@The_real_Arovor]

@@kenbrown2808You mean the Karen-cannon?

[@TimAlfrey-kw1md]

Absolutely bizarre behavior to the flight staff , they need to be barred from ever flying again on any air lines.

[@cannedheat300]

Her friends or family stayed on the plane so they obviously agreed to help pax during an emergency. Just the argumentative lady was escorted off.

[@BeeWhistler]

I hope she was exaggerating or lying about having to pick up her grandson. The idea that people would drop off a 4-year-old child and fly out of town, anticipating that this tiny person will have no issues or illnesses and will be retrieved by his grandmother who has not yet flown INTO town… it’s not as immediately bad as heading out of your house and leaving a kid to wait for the babysitter to arrive, but it’s just as reckless. There must surely be SOMEONE in town to pick up that little boy.

[@andrewchristopher7138]

My sister is a flight attendant for Frontier and worked with this flight attendant on her next trip. The woman said she would save her self first when asked if she would help passengers get of the plane.

[@TheGahta]

Sounds very much like that person from her behavior 😂

[@jake_]

"I want to get in". "You are not allowed". "I want to get in". "You are not allowed". "I want to get in". "You are not allowed". "I want to get in". "You are not allowed". "I want to get in". "You are not allowed". "I want to get in". I could never, EVER do this job. Kudos to the people who have this kind of patience (and their therapists).

[@aps-pictures9335]

I’m leaving this job (having been police) to BE a therapist 😂. Thanks for the kudos :P

[@redboyjan]

Like talking to a child

[@danabrooks8312]

Should have called the FBI, 2 year jail term🤣

[@berndeikers8924]

i agree, only with sharp punishment and making it public, most of the people would understand that travelling by plane is a serious matter and not a kindergarden or high school trip where everyone wants you to be happy. just sit down and shut up

[@randycarter2001]

I like one of these stories where an entitled person was trying to scam someones first class seat. She (I think) was arguing with the FA, the person holding the seat, and eventually the captain. So the wise captain told her to go out to desk and straighten it out. As soon as she left the captain ordered the door shut and to prepare for departure.

[@Av8or7]

Certain people spend so much time in trouble with law enforcement that they have to have a lawyer on speed dial. I’m guessing she is one of those.

[@angelraburn4401]

I think that is a go to statement for many people who think that it is still a scare tactic- long ago people would give in if you said it. Now nobody cares.

[@SHADO3DMC]

Her Lawyer LOL 1 800 Get Cash

[@andrewnajarian5994]

I was thinking the exact same thing.

[@domhur]

The funniest thing is an attorney can't do anything until you're arrested in this situation.

[@andrewnajarian5994]

@@domhur it reminds me of that scene from Liar Liar when he picks up the phone and shouts “Stop breaking the law A**hole!” 🤣

[@SoundOfYourDestiny]

The one thing I disagree with here is the "last to check in" logic. Airlines have made "checking in" a stupid, meaningless act because YOU CAN DO IT FROM HOME... a day before your flight. At this point, why not just "check you in" when you buy the ticket? There's also no excuse for overbooking anymore, because you get charged whether you take the flight or not. So the seat is paid for; by overbooking, airlines are having it both ways: they're guaranteed to get paid and they might get paid TWICE for the same seat while the customer gets screwed. Utter bullshit.

[@piotr7805]

Overselling tickets is complete bs and should be either prohibited by law, or force airline to get the person another flight asap with better quality seat. I'm happy it's not a thing in EU as we actually treat customers as customers, not some cattle to be milked.

[@pastorjerrykliner3162]

I said this over on another discussion of this incident... My dad worked at UAL (back in the day) at their Training Center, instructing Flight Attendants on Emergency Procedures. When you're sitting in the exit rows, you HAVE to be able to follow directions. Not only when to open the door, but when NOT to open the door. The FA's have to know that you're not going to do something stupid, like opening a door when there is fire outside that door. When she started being a jerk about it, there was no way she could be in that row...and she refused to be reseated. She wanted to fly in that seat because of the leg room but she didn't want to work with the crew. Also, the best advice my father ever gave me was "Always be nice to the gate agent." The gate agent can make your day nice, or the gate agent can make your day terrible. Also, the gate agents have no control over weather, the plane breaking down, or the flight being oversold.

[@2pugman]

Place them on the NO FLY list with every airline.

[@ryanfraser167]

​@@2pugman Fyi there is no every airline no fly list...but eventually if someone behaves badly enough they will get themselves no flyed by every airline one at a time

[@kevykevTPA]

Someone needs to start teaching the gate agents to be nice to paying customers.

[@paulh7589]

My Sister worked for a small airline. I saw first hand some of the rude behavior she put up with. When I see some entitled jerk arguing with an airline employee I step in and tell them that I don't like people talking to my sister like that. I'm 6'8" 245 lbs. and very menacing when I want to be. It stops the rude behavior immediately. It's happened a few times and I wind up being treated like royalty even on connecting flights. Word travels fast from the check-in gate to the plane and even to connecting flights. They probably say "There's a tall guy boarding your plane wearing a blue shirt that stood up for me.....treat him well".

[@MelioraCogito]

@@2pugman And here I thought the “no-fly list” maintained by the TSA was universal to all air carriers (domestic and foreign) operating in the U.S.-once you were on it, good luck getting yourself off of it. 🤔

[@pbouchardqc]

"Frontier doesn't have free snacks, but you'll have some in jail", lol Sir, you're the best pilot comedian I know! Cheers!

[@Bandey747]

😂

[@nancylongworth9617]

If you count baloney on white bread as a snack...

[@747rotate]

That lady's attorney was probably a public defender... LOL

[@klee8175]

Great work breaking these down. Thanks Captain.

[@jasonbean5052]

You can tell the type of person who GREATLY overestimates their powers of negotiation. Unfortunately they are the same people who greatly UNDERESTIMATE their own narcissism.

[@SuburbanDon]

"I'm going to sue you" and "I'm calling my lawyer" have really become a cliché now. It's just funny.

[@PexiTheBuilder]

Or just Dunning-Kruger?

[@stanislavkostarnov2157]

most people have never tried to estimate there own Narcissism, not something normal people usually do.... not unless you are in the "very acutely self-reflecting" category.

[@BethanyAitch]

I had to approach a gate agent for a question last year, and she visibly braced for being yelled at. It was a completely benign question but it made me sad that she automatically assumed she was going to get verbally abused. It’s not okay. 😢

[@hanslain9729]

"How's your day going?" I ask this often first and you'll be surprised how many people open up and smile. A little kindness like a sympathetic ear goes a long way. 🙂

[@hsbvt]

I have hugged gate agents before after being verbally attacked. It is definitely NOT okay!

[@mountainkimmie]

When I was flying a lot I carried little gift cards, treats and other small gifts to hand to gate agents when I had to interact with them. It was nice but a little sad to see how much it meant to them. They were so used to getting abuse that getting a $10 gift card or a miniature box of chocolates at first shocked them and then often nearly moved them to tears. What a hard job they have!

[@arizonaexplorations4013]

I was next in line after a person far worse than the girl. He was still screaming at the agent when I got up to the counter. I was very polite, had my frequent flyer card out, and explained my situation in about three sentences. She took care of us and we ended up on the flight angry guy wanted but was refused. Angry guy took a step forward then got leveled by off duty officer who was a passenger. Be nice to people. We made our anniversary vacation and got a free first class upgrade. Last we saw angry dude he had a bloody nose and two officers putting him in handcuffs.

[@Rac3r4Life]

Yeah, I am always nice to service workers even when there's an issue. For one, I find that kindness and understanding will get you so much further towards a favorable resolution. More importantly, though, is how many disgusting people they have to deal with constantly. People, treat your service workers well. They are just people trying to support themselves and their families just like the rest of us.

[@victormedina2269]

You have a great sense of humor!

[@patriciastone3501]

GREAT channel and you do a superb job of describing and explaining for your viewers. I appreciate it!

[@ThePrimeMinisterOfTheBlock]

I don't need to see the video to know this is gonna be a "fuck around and find out" lesson

[@slypear]

No spoilers! I'm halfway through my bag of popcorn over here~

[@charlayned]

@@slypear Best comment ever. :)

[@Cadcare]

Mildly experienced international traveller, and the transfer was QF1 to a Lufthansa flight and on to Munich. The QANTAS jet was late on arrival and Heathrow is huge. I ran! When I got to the gate there was no one else there but me and the gate agent. Before I could find enough breath to speak she said, "Mr Grant!?!" and I was the last to board. To this day she doesn't know how much that meant to me. So good that I tell the story every chance that I get.

[@reluctantadv]

Same happened to me years ago with KLM in Amsterdam. I had already bounced around to two other European airports trying to get around a bunch of delays, equipment issues and eventually weather. Then arrived in Amsterdam with 20 minutes to connect from one end of the airport to the other. They saved me the last seat on the plane, in first class.

[@shteebo]

I think it's standard procedure that when everyone present has boarded they have the names of those missing and are looking for them. That happened to me once at JAX. I got to the gate 15 minutes before departure, and there were no passengers waiting. As I walked up, a gate agent surprised me by saying my name before I showed her my boarding pass. Turns out there were only four others missing and they were all women.

[@dfuher968]

In Europe, when uve paid for a seat, its urs. And if connecting flights are delayed, they wait as long as possible. They cant make more money by overbooking, coz we have the right to a full automatic refund.

[@nicktecky55]

There was a time you could fly standby. 20 minutes from taxi to plane. Running, maybe 15. Different times.

[@comicus01]

Lufthansa did me a huge solid 5 years ago. I was flying from LAX to Munich, then change of planes to Edinburgh. Just as we left the gate at LAX someone had a medical emergency, so we taxied in a big circle to return to the same gate. Caused an hour delay... but I only had an hour scheduled between my connecting flights. We were deplaning in Munich at the exact same time my connecting flight was scheduled to leave, and it was an A380 and I was near the back. They had two employees holding signs with my name and 2 or 3 other people's names. The other people never made themselves known (no idea how they missed the signs), so once they verified the plane was empty, they took me down the exterior stairs to a waiting van and drove me to the opposite side of the airport and my waiting plane and escorted me up the exterior stairs of the jetway and onto the plane. Closed the door to the plane as soon as I was on and we pushed back a minute later. I never set foot inside the terminal! Alas, my suitcase didn't make it until the next day. They only had 1 or 2 flights a day to Edinburgh (definitely no more that day) and they held the flight to ensure I would make it.

[@RonSeymour1]

I don't believe that airlines should be allowed to oversell their seats. All seats are paid for. Specify that all no-shows = no refund. The airline doesn't lose money and all is good. In reality, they are selling the ticket twice if a passenger is allocated a no-show seat.

[@lisajeter9511]

Sometimes just having a Big Mouth can get you kicked off the flight .

[@Savvy-jj6mm]

RIP Betty White

[@purplesprigs]

...who took hypergamy and monkey-branching to a new level.