EPOS 860 T ANC Review - The Ultimate Communication Experience (+ Noise Cancellation Demo)

[@HeadsetsHearHere]

Connect with me on Linkedin if you want to talk headsets: www.linkedin.com/in/jonathannuttall/

[@ikaSoka]

Thanks for the review. From watching other reviews, it seems like the EPOS IMPACT's mic produces more natural sound than any Jabra Evolve2. Is this the best wired headset you have tried for mic quality or do you have any other recommendations? and do you recommend to buy the ANC version?

[@HeadsetsHearHere]

At the moment, yes, the EPOS IMPACT is the best wired USB headset I have tested for mic quality. The ANC version with Brain Adapt technology blew me away and inspired me to write an article on how it helps individuals with ADHD. You can read more about it on my LinkedIn page: Enhancing Workplace Productivity for ADHD Individuals. LINK: www.linkedin.com/pulse/enhancing-workplace-productivity-adhd-individuals-through-nuttall-lljme/?trackingId=dCoB1C20QImmpaFxWrTLRQ%3D%3D

[@epnegrinho]

Hello, nice review, keep the great work! Just received my one. Positive: comfort, noice cancelling, talk through mode, mic, all absolutely fantastic. And you can adjust to your preferences to make even better, in my case the default talk through was too high, after reducing, it sounds very natural. Negative: if you work in a hot environment (+25C), you may feel this is too hot for long use. I faced some weird experience with the sidetone, it stresses the "s" in some words. I don't see this issue in the talk through. I'm still testing, and I can say it's fully in sync, no delay, but it's a little annoying, also it's the fist time I have a headset with sidetone without delays, so I don't have any reference to compare, but if compared to the talk through, the voice quality (my own voice) is not as clear/good. Did you notice this issue with sidetone? Any recommendations? I think I will just reduce it to a point it stops annoying me, like 20-25%. Thanks

[@EPOSEnterprise]

Be sure to get EPOS Manager app and update your device. That might cause issues if you haven´t. Very happy to hear that you are enjoying your IMPACT 800

[@HeadsetsHearHere]

Hi, thank you for the feedback. I believe you are using the Epos Manager by the reference to the settings above. I found this to be trial and error, but it was not difficult to find my level quickly (30% for my home office). For the benefit of others and not assuming your knowledge level. Understanding Sidetone and Talkthrough is probably a helpful start point. Sidetone This feature allows you to hear your own voice through your headset while you're speaking. It's useful for making sure you're not speaking too loudly or too softly, especially in noise-canceling headsets. Talkthrough This feature allows external sounds, like conversations or ambient noise, to pass through the headset, so you can hear what's happening around you without removing the headset. Adjusting Sidetone Volume Control: Start by adjusting the sidetone level in the EPOS MANAGER to where you can comfortably hear your own voice, but it’s not overwhelming. Test Different Environments If you work in a noisy environment, you may need a lower sidetone level to avoid it becoming too distracting. In quieter settings, you might prefer a slightly higher level. Avoiding Feedback If you notice feedback or an exaggerated "s" sound (sibilance), try lowering the sidetone volume until the issue is minimised. The EPOS headset allows you to fine-tune this setting to avoid such problems. Optimising Talkthrough Use when needed! activate talkthrough only when you need to be aware of your surroundings, such as when having a quick conversation or listening for announcements. Keeping it off during focused work can help maintain better noise cancellation. Balance with Sidetone Ensure that talkthrough volume doesn't overpower the sidetone. Adjust the talkthrough level so that external sounds are audible but not too intrusive. Experiment with these settings to find the perfect balance for your environment but it is trial and error. I am sure you will find it. The Impact range is still my headset choice for my day to day calls, I love the Brain Adapt technology. I hope that helps.

[@epnegrinho]

Thanks for the feedback. The next day after my comment a new update was available, which improved significantly, also noted it seems to behave slightly better in my personal PC where I have the EPOS connect app. I don't have it in my work laptop yet, so I was tuning in one and using it in both, in case someone had this doubt, yes, whatever you save in the configuration, remains in the headset across multiple devices! As EPOS said, I will try to get it installed on the other laptop, at least I can update on the fly when it's required. Also, very happy to see EPOS reply here and the continuous updates, this means I made the right choice vs Jabra evolve2 50 😅 Keep up the great work!

[@EPOSEnterprise]

@@epnegrinho Appreciate it, we are happy that you solved it and enjoying the device to the fullest as intended :)

[@HeadsetsHearHere]

Thank you Team EPOS!

[@goata007]

Does it completely filter out keyboard noise as well?

[@HeadsetsHearHere]

It does yeah, if you buy it from the link and use the free shipping code "HEREHAR" (If you are in the UK) they will let you return it if you are not happy. businessheadsets.com/epos-impact-860-anc-binaural-wired-usb-headset/?___SID=S

[@dezziedeelove]

How do you mute?

[@HeadsetsHearHere]

Hi, you have two ways of muting the headset. 1. Lift the boom arm to the up position. 2. Press the volume button to mute. Hope that helps :)

[@ceniasandoz6172]

I tried it, but could not get it to block out noise.

[@HeadsetsHearHere]

I am happy to help try and help troubleshoot with you, noise cancelling was extremely good. A common mistake, which I can even make is having the wrong mic selected in the windows settings and the audio input could be coming from the laptop mic. Here is a useful set up video: kzbin.info/www/bejne/jYSvdqBtrsdlrMk EPOS provides customer service and troubleshooting for their headsets through their support page, which includes manuals, FAQs, and support articles. You can contact customer service via email, phone, or live chat (depending on your region). Basic troubleshooting includes checking connections, power cycling devices, updating firmware, and ensuring correct audio and microphone settings. For wireless headsets, ensure proper pairing and charging. Additionally, downloading the latest drivers and software from the EPOS website can resolve many issues. support.eposnow.com/s/?language=en_US

[@goata007]

Planning on getting this, were you able to fix the issue?

[@HeadsetsHearHere]

Hi, I did not hear anymore from this, so I take it, user error. Poor noise canceling is not an issue with the headset.