I really enjoyed the presentation of your monitor arms-very straightforward and informative. I'll definitely be purchasing and recommending your products. Great job!!!
@RokeJulianLockhart.s13ouq2 жыл бұрын
Brilliantly strong arm that is easy to configure. I am glad that I purchased one.
@Ergotron2 жыл бұрын
We love hearing that! We're happy the LX Arm is working well for you.
@RokeJulianLockhart.s13ouq2 жыл бұрын
@@Ergotron Would be brilliant if you were also to create a method of attaching a tablet, smartphone, or portable monitor without a VESA mount to it, however.
@Ergotron2 жыл бұрын
@@RokeJulianLockhart.s13ouq Thank you for leaving feedback. We will share this with our design team!
@RokeJulianLockhart.s13ouq2 жыл бұрын
@@Ergotron I am very thankful. I did not expect that.
@RitzyBusiness11 ай бұрын
Ive used so many different monitor arms in my lifetime, and angry that i never spent the extra money for an ergotron till now. The action on it is so smooth, while simultaneously being absolutely rock stable. Only thing i wish if there was a way to use the tilt lock from behind rather than having to remove the bracket. I prefer having it locked but once in a while i like to put my screen into tate mode for shmups.
@Qersoras2 жыл бұрын
tilting monitor is so strong even at minimum weight that can hurt the panel
@xt3708 Жыл бұрын
Excellent, Simple and clear
@brianvanaken4013 Жыл бұрын
Some narration on this video, or captions in the installation booklet would be very helpful.
@Funkertruppen5 ай бұрын
u really need more help?
@madebythebird2 ай бұрын
What a vibe. Works beautifully with my vintage Wacom22HD
@rupertthurner8311 Жыл бұрын
most i like its reach of 80cm. only thing i do think could be improved is the tilting. i was tempted to mount it high on the wall to move the monitor out of the way when not used, or use it in a high position tilting down. tilting down 5° did not allow such a configuration. also, i tried to mount a lighter monitor with a weaker backplane with the vesa mount, and tilting it fully down nearly broke it. would be nice if one could configure the tilting a little lighter.
@klipk729611 ай бұрын
Yeah 5 degrees feels like almost nothing to be honest
@LethalTurd7 ай бұрын
Trying to mount my Wacom Cintiq but the 10mm screws seem to be too long
@Walter5850 Жыл бұрын
Tightening or loosening the screw on 00:56 doesn't do anything for me.... My monitor is stuck in top position, that joint can't be loosened. Is there a way to fix it or is it a faulty unit?
@klipk7296 Жыл бұрын
I'm currently in this situation, did you have any luck in the end?
@Walter5850 Жыл бұрын
@@klipk7296 I had to replace it :/ The replacement works well, so I guess it's a faulty unit. Sorry to bring bad news
@GabesTarteTatin3 жыл бұрын
Maybe someone here can help me. I just finished installing my Ergotron monitor arm yesterday, to which I installed a Wacom Cintiq 16 weighing around 4.2 pounds. While I immediately noticed how fluently the arm moves around my desk space, I am concerned with how stiff the front most joint is (the one that controls the tilt of the monitor). Even at its loosest setting I find it very hard to tilt the monitor downwards from its angled position. I just want to know if this is something that will improve over time.
@Ergotron3 жыл бұрын
Hi Gabe-the Wacom Cintiq 16 weighs 4.2 lbs, which is below the supported weight range for our LX Desk Monitor Arm (7 - 25 lbs). This is could be why the tilt pivot is not adjusting smoothly. You could try applying a light lithium grease to the tilt joint to see if that helps.
@francka.41742 жыл бұрын
Having the EXACT same concern and that's why I'm here. I feel like I'm about to break my iMac each time I try to change the tilt. That's freaking scary. If you don't mind let us know if you tried the " light lithium grease " thing and if it worked please. By the way, I don't see if you noticed but in the video even the demo guy put the monitor in portrait before even trying to change the tilt in order to have a better grip (I think). That says a lot.
@maxstricker65692 жыл бұрын
Hi, i do have the same problem . And with its 7.2 lbs my Dell UltraSharp U2414Hb should be at least at the lower end of the range. Also when i try to lift the monitor up i pop almost pop the upper arm from the lower part so my Monitor almost drops. Like this the arm is just an expensive and bulky alternative to the standard stand apart from this the product makes a good impression and i would be really happy getting help with this problem.
@Hyperslob Жыл бұрын
So just crickets on the help from Ergotron on this matter? Is there another model or manufacturer that offers a mounting arm with the same low post desk mount anyone would recommend?
@thunderfart315 ай бұрын
yea it's a bit of a learning curve but to adjust the tilt you gotta spread the force over all of the cintiq instead of just tugging at the sides by holding your entire arm over it while rotating. Won't say it's the healthiest for the cintiq but I've been using my cintiq 16 like this for a couple years now and there's no sign of any damage
@pearla4731 Жыл бұрын
No one is really explaining the arm lift tension part. Is a screw needed or not. My driver does not appear to meet anything that can be screwed inside that hole in the neck
@xt3708 Жыл бұрын
It’s tricky, takes a bit of finagling to get it, but it is there
@klipk7296 Жыл бұрын
0:43 - is it normal for this tilt adjustment to be so so heavy and stiff at first? I mounted my 6kg monitor to it and couldn't bring it down to save my life, felt like I was going to break my monitor even though the tension is set to its lightest update: all is well, just had to use more force
@stark5270Ай бұрын
Thanks for the update! So you mean to say it’s simply supposed to take more force to tilt it? I suppose that makes sense, so that the arm doesn’t tilt down by the weight of the monitor itself
@Lesoyskrr Жыл бұрын
Without the connection can u still swivel the screen how you did with it with the extension on
@spaggtrait1608Ай бұрын
hen I rotate mine, it changes the angle of the monitor because the arms sags at the swivel joint. Is there anything I can do?
@evenbendiksen756 Жыл бұрын
Hello! Can i add a second arm on top of this single one to setup vertical monitor in the future?
@jtcen1215 Жыл бұрын
What size are the set screws for the monitor arm?
@Stompound2 жыл бұрын
Where is the screw for the 180 joint closest to the monitor?
@abail70106 ай бұрын
Does anyone know if this works with the Samsung M8 Smart Monitor?
@alk3myst Жыл бұрын
how to you tight up the monitor rotation, in portrait mode it rotates to an angle instead of being vertical.
@Ergotron Жыл бұрын
Hi- Here is the manual for the LX. You can find that step on page 9: media.ergotron.com/reserved/resources/888-45-040-w-orig.pdf
@Ye_shu_a2 жыл бұрын
Just purchased one of these. I did notice that there is very little padding on the clamp portion of the arm that attached to the desktop. I am concerned with the clamp potentially causing damage to the desktop’s finish - would you suggest using any type of padding like a foam or rubber insert? Any recommendations?
@Ergotron2 жыл бұрын
Hi Joshua-that’s not something we test for in our lab, so we don’t have a specific recommendation for you about a type of padding.
@beatsntoons2 жыл бұрын
Under the desk? You can put another piece of thin timber between the clamp and the desk.
@JoeyHerbertt Жыл бұрын
@@beatsntoonsI tried this, it doesn’t work.
@Sica10002 жыл бұрын
00:35 min - how long is the mounting arm in this position in cm? full length? 28.07.2022
@Ergotron2 жыл бұрын
Hi there- In the longest position 29.21 cm. Here is the Dimensional Illustration for the LX Arm: bit.ly/3OLN1yi
@erikchua12072 жыл бұрын
I'm not sure how to call it but can the pole stopper? be lowered? cuz I have the same one but been thinking to add a 2nd arm with laptop mount
@Ergotron2 жыл бұрын
Hi there- If you are looking to add a second arm. We recommend our tall pole. You can order this part individually; this would allow you to add another arm to it.
@erikchua12072 жыл бұрын
@@Ergotron thanks for your reply, I have an 8 inch pole now , should've bought the taller pole though. but are you saying I can't add a 2nd laptop mount (not monitor) on an 8 inch pole..?
@Ergotron2 жыл бұрын
@@erikchua1207 That's correct. If you wanted to add a second arm (for a laptop) you would need the tall pole.
@Inkbleedful2 жыл бұрын
Would this fit a huion Kamvas 22 tablet?
@Ergotron2 жыл бұрын
Hi there- Here is a link to all product compatible to your Huion Kamvas 22 tablet: www.ergotron.com/en-us/tools/mount-finder?manufacturerid=1470&modelid=81234
@hauchung Жыл бұрын
Hi can I get a tall pole to replcae my short one?
@Ergotron Жыл бұрын
Hi- Yes, Our Customer care team can help place an order. We do not currently sell the tall pole on our website. You can reach the team directly by email, phone or chat: www.ergotron.com/en-us/support/contact
@hauchung Жыл бұрын
@@Ergotron If anyone has the same requirement, their support team from CN replies to me as following "Our pole cannot sale separately. So sorry"
@rafaellopez50272 жыл бұрын
will this fit a huion kamvas 22 plus?
@Ergotron2 жыл бұрын
Hi there- Yes out LX models are compatible with the Huion Kamvas 22 plus.
@ZeroColdx9112 жыл бұрын
Is it possible to use the long pole version with 2 monitor arms?
@Ergotron2 жыл бұрын
Hi there- Yes, We do have LX Tall Poles that would allow you to use multiple arm extensions to achieve a dual or more monitor set up. Here is the link to our LX Tall Pole: bit.ly/39TfG5G and the link to our LX Arm, Extension Collar Kit: bit.ly/3MLDWFB Please let us know if this helps.
@robnation24752 жыл бұрын
How can I get the replacement plastic sleeves for the LX pivoting parts? 3 of mine are worn out. Thanks!
@Ergotron2 жыл бұрын
Hi there- You can reach to our Customer Care team to see if a replacement part can sent to you. You can reach the team directly by email, phone or chat: www.ergotron.com/en-us/support/contact
@kwiatteck2 жыл бұрын
How long did it take to wear out?
@robnation2475 Жыл бұрын
@@kwiatteck About 8 years so that's not bad!
@sebastiangilles11143 жыл бұрын
Maybe a stupid question, I'm trying to mount the Dell U49DW19 and I do not understand how to use the extension arms of the VESA Mount correctly. At least it looks very different to the guide. I would have the extension arms on TOP of the standard mount and not below. Any help?
@Ergotron3 жыл бұрын
Hi Sebastian - could you provide the part number of the product you are referring to? We want to make sure we understand your question so we can support you properly!
@leopardomano4 ай бұрын
Am I the only one that didn't have to adjust tension? And no matter how much I screwed it didn't came loose or something
@tijtij Жыл бұрын
You guys should pay Google to disable ads on your videos It's unprofessional to see random ads in front of an official instruction video
@SparkleBoom20232 жыл бұрын
Well Ergotron, thanks for sending me an L-shaped bracket so that I can’t attach this to my desk the way advertised 😡
@Ergotron2 жыл бұрын
Hi there- We're sorry to hear about your troubles. Please reach to our customer care team, we will be happy to help, you can reach our team directly by email, phone or chat: www.ergotron.com/en-us/support/contact
@CyberMew Жыл бұрын
Why is your cable management exposed? Fully Jarvis didn’t have this problem.
@WilliamHall-n5n5 ай бұрын
Jailyn Mall
@bobsimmons1470 Жыл бұрын
Congratulations on making one of the most confusing installation videos in the history of installation videos
@Funkertruppen5 ай бұрын
really u find that confusing?
@moondark666Ай бұрын
This is actually one of the better instruction/installation videos. Spot-on illustrations, straight to the point, no unnecedsary wate of time. Edit: even timestamps in the discription.
@valfredegipto53373 жыл бұрын
I’m not very happy with this product. The monitor tilt does not have the same fluidity it does in the video and the plastic cap that covers the first joint connected to base does not fit. I want a refund.
@Ergotron3 жыл бұрын
Hi Valfred - we’re sorry to hear that your LX Desk Monitor Arm is not performing as expected. One suggestion we have is to decrease the lift strength in the tilt mechanism. Depending on how it is adjusted currently, this may help your monitor tilt up and down more easily. Please see page 10 in our installation manual for instructions on how to do this: bit.ly/3gAbjwM For the plastic cap that covers the joint between the LX arm and extension, it should click into place when pushed. If you are having difficulty pushing it into place, gently tapping it with a rubber mallet may help. If you purchased from us directly, please reach out to our customer care team to issue a return/refund: www.ergotron.com/en-us/support/contact If you purchased from Amazon or one of our reseller partners, you will need to contact them to issue a return/refund. Let us know if there is anything else we can do to help!
@valfredegipto53373 жыл бұрын
Ergotron I change my mind. This product is good however the plastic covering was really difficult to put on.
@Ergotron3 жыл бұрын
We’re glad to hear that, Valfred. Please don’t hesitate to reach out if there is anything else we can do to assist.