NetSuite vs Odoo: An Unbiased Comparison of Mid-Market and Small Business ERP Systems

[@tutzmeister9446]

We are looking at switching from NetSuite to Odoo because of the cost increases. We had a 20% increase in user cost this year and a 7% decrease in discount. We still have frequent modifications in our environment adding to the cost. Odoo would cost us about 15% of what NetSuite is costing us at the moment.

[@runerp]

Hi, We are official partner of Odoo in Vietnam. We provide Odoo customization services. Hope to know if I can help you

[@Jazzafritsch]

Odoo itself is always cheaper, just more expensive for development and extensive modifications

[@BizAutomation4U]

You compare NetSuite to Odoo, but which NetSuite version, to which Odoo version. ? Excellent point when you say that if you don't have in-house engineering support, NetSuite is the better choice.

[@SamuelPerez-in7tb]

Wrong, in any Odoo version, you can have in-house engineering support. There are many infrrastructure offers. There are many companies as well offering SaaS options using Odoo (in addition to Odoo)

[@BizAutomation4U]

@@SamuelPerez-in7tb Wrong, because you misunderstood the point, to which I will now add more that audiences need to know about. The comment referenced his stating "IF" you don't have in-house engineering support, not "Can you". We alrady know you can, and that Odoo is supported by many partners. The lack of QC from partners or their solutions are one reason Odoo gets such poor reviews. Another is that the hosted SaaS version has no Odoo enhancement options to source code so in that sense it's "closed source" like NetSuite... for that you have to extend it via one of these partners, which quasi forks the build, not technically a fork, but it is in the sense that YOU become responsible for code breaks if (or when) future Odoo build updates break your custom enhancements you've paid for (again, a source of pain many reviews cite).

[@SamuelPerez-in7tb]

@@BizAutomation4U your anwer is focus on ideas, not facts. Numbers, specific functionality examples, concrete examples. Just ideas. "The lack of QC"... is not based on numbers, you mention this without any support, for example. And despite of your idea, Odoo says that there are more than 8 million users worldwide. That is a fact (according to Odoo). Another thing you could do, is to talk about numbers. You just mention that Odoo is used by small and medium Enterprises. Do you know what is the biggest size of a company using Odoo? it is not a medium size. I believe the user size of just that one company make it very big.

[@BizAutomation4U]

@@SamuelPerez-in7tb I'm an expert in this field, and while I'm getting the feeling your livelyhood depends on Odoo, mine does not depend on NetSuite, in fact I work for a competitor of theirs and don't particularly like them if I'm to be honest. It's because I'm not bias, that I have the ability to present these facts (not ideas). You're right, that they claim millions of customers, and even if I cede that as true, which I don't think it is, because who knows how they count a "Customer". Maybe it's any open source "Free" community version download that has used it since the inception, which mostly comprises 1 man shops in developing countries.. but not important, they absolutely have lots of real companies using Odoo, I do not disagree. But the points I made are factual not ideas. In fact, go to ChatGPT or Gemini and ask these questions. I actually did to check my facts (amoung other sources). We may conclude this debate with a respectful "Agree to disagree" and let the readers decide.

[@harrykekgmail]

Thanks for your review!

[@adamsmith9727]

I have done netsuite integrations projects. Netsuite API's are rubbish and the overall performance is very very poor

[@Ghulatz]

Yeah 👍