Essential Spa Policies: 3 Crucial Guidelines for a Successful Massage Business

[@truemassagebodywork]

Pro tip: Do yourselves a favor and click settings, play back speed, 1.75x, because I truly talk leisurely like I'm in the spa all day 😂

[@S-M-9]

😂 No worries!!!! I always do that anyway. AND, NO! Your speech is perfectly fine!!! It's like sitting and having a business brunch. Keep doing you!

[@truemassagebodywork]

@@S-M-9 Love how you put that!

[@daynparadise]

Excellent info! Mahaloz🎉🎊🎉

[@andreabird8915]

I literally just posted a clearer cancelation- last min-no show policy reminder, late arrivers on my social media. Train the clients to respect your service time. I give plenty of reminders of travel planning for traffic, parking, construction, and finding the place all common excuses to being late therefor I deduct from their time.

[@truemassagebodywork]

I love how you put that!

[@charlzwill495]

yes packages video will be great 😊

[@truemassagebodywork]

Coming up!!

[@jleon976]

Great content. Thank you for taking the time to upload valuable materials like this. I would like to see a video about the packages, plans, GC that you mentioned. Thanks again!

[@truemassagebodywork]

I'm on it! You're so welcome!

[@FamousAmos120]

I'm brand new to my practice and am clueless as to how I would collect their card information and charge the deposit. Some ?s: What website hosting service and payment processor do you use? Are they integrated? Do clients book online? Do you have a separate process for booking packaged sessions versus booking a one-time session? If a person with a package tries to cancel outside of your policy: do they lose one whole session, and how do you show that in your system? I want to make sure I start off on the right foot with my business, but a lot of this is completely foreign. I hear what you're saying and agree, but how does a new MT implement all of these policies? Thank you!

[@truemassagebodywork]

I have a video on this! But these give me more video ideas!

[@innerworksnyc9746]

Please do a video on gift card and package policy.😊 I need the insight to tweak my own.

[@caroletteholley83]

Hello. I was wondering what books I could read to get ready for school; Massage therapy.

[@DaPhlyymamee]

I've been working on policy revisions for the past two weeks! Thanks! This was truly helpful! 🥰🙏🏿❤️💛💚

[@truemassagebodywork]

Happy to help!!

[@KatheringPS.103]

What kind of gloves do you use for your massage

[@ivomoregbee77]

What differentiate Policies From studio or clinic practises? How about HR policy?

[@S-M-9]

Thank you for this video. I would love to learn more about how to properly put together massage packages. I want to offer them, with an expiration date. I'm not sure how to balance making it profitable for me with it being a deal" for them.

[@truemassagebodywork]

On it!

[@reignajoyce]

Can spouses or children use an individuals membership?

[@truemassagebodywork]

It’s whatever your policy says

[@s1mhsandymira166]

Would you recommend to add the policy on my website? Or send it via email once a client book an appointment? I’m currently getting started with mobile massage services and I’m also using the free website with AMTA. Great information by the way. I’m really loving your channel.

[@truemassagebodywork]

I can make a video on this!

[@s1mhsandymira166]

@@truemassagebodywork that would be wonderful. I really appreciated it.

[@samanthaharmon145]

I have a question about the money or gift cards and packages would it be possible for me to put that money into an apy accounts so that it can interest? And then when people use their gift cards or packages obviously I'd pay myself through that account. But I'm wondering if that's legal because technically it's not my money until I pay myself???? Idk