Exclusive: Inside Vistara - India’s Best Airline??

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I go behind the scenes at Vistara Airlines training center to see how the airline trains its newly recruited cabin crew. Many of them were on their first day of airline training starting with imaging and makeup. The trainer talks about the expectation of the new hires. Then, I visited a recurrent training talking about how to deal with unruly passengers in India.
At the training center, I met with Vistara CEO Vinod Kannan. He spoke about the merger plan with Air India and how the airline is still expanding fast despite the merger process.
Next, I flew out of Delhi to Bangkok on Vistara A321neo. The airport in Delhi was busy and the Air India lounge left a lot to be desired. There are flatbed seat in Business Class on Vistara A321neo. During the flight, I explored the aircraft, product offering, and food menu.

[@ishanpai1791]

I agree Sam, Jet airways was truely one of the best airlines before in India. I have flown with them for more then 20+ times across different fleets that they had and they never failed to disappoint. On almost every international flight on Jet airways, they would provide 3 options for hot meals even if they deployed B737-800s. They were truely the best!

[@cspruitt3190]

Never failed to disappoint? Edit please

[@Aryan-n4n]

Because jet airways 50% share ETIHAD AIRWAYS 🔥🔥🔥🔥🇦🇪🇦🇪🇦🇪🔥🔥🔥

[@mashuto]

never failed to disappoint :P

[@ChiSa123]

​@@Aryan-n4nNo LOL! 😂 Ethiad came on board when Jet Airways was losing money. Because, they were losing money their quality had also started deteriorating. Jet Airways was great when it first started international operations though and during it's peak!

[@Aryan-n4n]

@@ChiSa123 accha what about things Etihad airways??nowdays world top 3 airlines etihad airways 🔥🔥where any Indian airlines list in top 20 😆😆😆😭😭😭

[@smedberg]

I flew with Vistara last fall twice; they were so good with the service. The speed of how in-flight service was performed was 10/10! It was an hour-long flight, and they served food in economy!

[@harishrp4449]

yo post the video

[@itsaashish]

Vistara is definitely the best airline in India. As a frequent flyer of Vistara, I can attest to the same. Hope to see more of your videos around the world Sam. Happy flying 😊

[@bowdlerise]

sam is a sellout!

[@banurigopalreddy4014]

not just in India. Vistara can we also recognized all over the world

[@dagoose.]

@@banurigopalreddy4014not for long, unfortunately they will merge with AI as they have the same parent company, which sucks, because AI’s product is much worse

[@intromanic]

Can I ask out of curiosity as I have already booked my flight with vistara.. did some change happened in the last few months with vistara? Like some of my friends are saying like this is not good at all..like I am very much confused and a little disappointed with what they are saying..they are saying like vistara is not good and asked me why I dint go for Emirates or Singapore airlines.. hoping for a positive feed back regarding this matter

[@skyteam8561]

Yes✌️

[@user-cw7sj8rw5k]

The female cabin crew greeting at the door at 11:48 doesn't seem a bit interested in welcoming guests and seem annoyed. Perhaps they should put someone else at the front to greet people.

[@subtozazoom]

Vistara will always be my Indian favourite!❤ Can't wait to fly Vistara in November!

[@AirVistara]

That's very sweet of you! 🥰 We can't wait to see you onboard! 💜 #FlyTheNewFeeling

[@mohammadkhalique9622]

The only problem is that Vistara have very few direct flights in the majority of Indian cities.

[@harshveersingh9981]

If you stay in town or village then it’s not Vistara’s issue . It’s a premium airline.

[@mochaxbear]

@@harshveersingh9981they don’t fly directly to bangalore

[@Airscapebytoby]

Jet Airways is a legend to All the Indian Avgeeks out there because it was India’s best Airline❤❤As an Indian Avgeek, almost cried when Jet Airways shut😢😢

[@Ishantyagiofficial]

i think jet airways was successor of Old AIR INDIA cuz in terms of hospitality at that times no one can beat AIR INDIA it was called palace in the sky

[@kingrichards9295]

They coming in 2024

[@narindersoi]

I love sir Ratan TATA. He always tried his best to put India on the global map.

[@dukhi_aatma372]

Ratan Tata retired long back my friend. He is no longer driving Tata Sons or taking decisions. Tata Sons current chairman N Chandrasekaran is the mind behind the current AI acquisition. He is the one taking and driving decisions. Give credit where it is due, instead of blindly tagging Ratan Tata everywhere just to appear cool.

[@Blacky456]

He literally said Air India has a long way to go, it needs to improve on many things to meet world-class service.

[@Dazaioak]

​@@Blacky456Well this Vistara is also a collaboration of Tata and Singapore airlines, so...

[@ganapathymallya451]

Earlier we had King Fisher airlines with high standards and much sought after airline and prestigious. Unfortunately because of some wrong policies it was shut. Now Vistara is taking its place.

[@king14350]

Very true it was one of the best in those days just imagine if KF was there today Indian aviation will be in different standards

[@drindianguru1]

@@king14350 Kingfisher was in a league of its own.

[@johniii8147]

Turns out they were run/owned by a crook. The were bound to fail.

[@intromanic]

Can I ask out of curiosity as I have already booked my flight with vistara.. did some change happened in the last few months with vistara? Like some of my friends are saying like this is not good at all two years back..like I am very much confused and a little disappointed with what they are saying..they are saying like vistara is not good and asked me why I dint go for Emirates or Singapore airlines.. hoping for a positive feed back regarding this matter

[@mallucabincrew1210]

Thank you Sam 😍♥️✈️ vistara 😻 Welcome to Kerala Habeebi♥️ കേരളത്തിലേക്ക് സ്വാഗതം😘

[@papaboi9983]

i cried when jet airways shut...one of the best ever..i remember 14 years ago when i was 4 i was crying and my mom was having a hard time...the airhostess took me with them and they also showed me the cockpit and also as i was the only kid in that flight with airhostess accompanying me i was able to sit in the jumpseat in the taxiing process...i saw a lot of buttons and mostly because of their hospitality of the crew and especially the pilots today im aiming to b a pilot and do my majors in aerospace engineering just coz of them...THANK YOU JET AIRWAYS you guys shaped my life!!

[@ayushagarwal96]

Vistara is my favourite in India!

[@AirVistara]

We're delighted to know, Ayush! 💜

[@SentralGamer765]

​@@AirVistarafake account

[@greybo4034]

​@@SentralGamer765no

[@leopardtiger1022]

Most important from traveller's point of view is 1.safety. 2.good fresh clean inflight food and drink. 3. Clean seats. 4. Clean spacious toilets. Airhostesses with make up flashy looks are not important at all.

[@inzykhan415]

Yes they are important! Always good to look at some eye candy, an a potential future air hostess girlfriend okay! 😅

[@jomanickathan]

I am excited Sam is going to visit KERALA ❤ in India, beautiful state in India and hope Sam visit World first fully solar power operated airport Cochin International Airport in Kerala.

[@pranavh6038]

well indian aviation has a long way to go but still happy about their recent developments , fingers crossed hope to see indian airlines compete with western airlines .

[@ashwinhariharan310]

More than western, middle eastern or Asian. In the west there are good ones like KLM, Finnair etc. But Lufthansa is average and functional. Food is crap. So is BA. Heathrow baggage handling is terrible. And low cost . Ryanair and easyJet worse than indigo. Asian airlines should be the benchmark at least. ANA, JAL, Korean, SIA etc.

[@vikneswaranradah1533]

Hope so they will compete with top Airlines. Because India got potential

[@gtgrrrsgtbbtg]

Am so happy you flew this airline I flew them last month out of port Blair to Delhi this airline is truly one of indias best.

[@TalesOfTheApron]

That's an amazing video Sam!! I would really request you to make more videos of Indian Aviation and please promote this growing sector of our nation to the world!!

[@westaustraliangarbo341]

im not sure about this.... on non sponsored reviewers its a lot different in terms of service and all

[@keirra5096]

Vistara is my favorite airline in India! 🇮🇳 great video same ❤

[@intromanic]

Can I ask out of curiosity as I have already booked my flight with vistara.. did some change happened in the last few months with vistara? Like some of my friends are saying like this is not good at all..like I am very much confused and a little disappointed with what they are saying..they are saying like vistara is not good and asked me why I dint go for Emirates or Singapore airlines.. hoping for a positive feed back regarding this matter

[@ashish.cheriyampurathkunja6461]

Hey Sam....My name is Ashish and I am from Kerala....it's been the last 4 years I'm following yua video...happy to hear that yu are visiting Kerala. Wish I could meet you in person....

[@subedikiran]

I have deep disappointment and frustration with the recent experience on Vistara Air.

[@comfytravels]

Exciting! The aviation market in India will experience huge growth in the next decade as the Indian economy and middle class grow. It will be interesting to see how the competitive environment evolves after the Air India and Vistara merger ☺

[@johniii8147]

The biggest risk the Indian industry faces is overexpansion. It's happened before.

[@robpersons]

I love the access you have and the questions you ask as an insider. Keep this content coming. .

[@ForeverFREE2024]

All women, regardless of the country they are from, Anglo-Saxon, African, Indian, Asian, European, Latin American, are always beautiful, the most extraordinary beings that our planet earth has, they gave us life and we will always be grateful, all women should be treated like queens and princesses, long live women .

[@Debarshi_Das]

Hey I’m in Sales, me and my colleagues in sales have to visit different parts of India very frequently, almost every week. Some of my fellow colleagues make tantrums in office if they don’t get vistara flights…I saw few of them shouting rudely to our Admin/Travel desk. Sometimes I’ve noticed that some of us rescheduled their business trips only to get the Vistara flights. If you put aside office tantrums, I think it’s a great deal of pride for Vistara to set a world class experience even in economy class that almost every frequent business traveler put Vistara on top requested flight options.

[@rajdeepvijayaraj4243]

You are always welcome to Kerala, Sam. One of the cleanest and best-governed states in India.

[@bhknowledgecentere2781]

India is Vegans heaven🎉 Hindu religion believes in Kindness to every creature so most of Hindus are Vegeterians,some Hindus have nonveg but that also Guilt pleasure for them,and they also avoid eating meat on Tuesedays,Saturdays and Fridays due to holiness attached to these days.

[@stephaniehale946]

*It's just a matter of time when Air India will steal Indian customers from SIA and ME3 airlines, especially for the US traffic. Indian people have one of the biggest diasporas in the US and currently SIA and ME3 take a lot of these Indian customers from and to the US. Once Air India lifts its standards for the product and services, which is already underway, these Indian customers will switch to Air India. It has already started between the Indian cities and SFO.*

[@iaexo]

SIA's India operations are at such a large scale because they want to capture demand on the Australia-India routes. Not the US - doesn't really make sense to fly to Singapore and then the US when it's going to be even further. Emirates and Qatar are the main ones connecting India and the US (for now). SIA knows it's a matter of time before they get out-competed in the India-Australia market and eventually Europe-Australia market - and I'm pretty sure that's a major reason why they decided to take a stake in Vistara and now Air India - with their former top executive as CEO or Air India... interesting indeed...

[@stephaniehale946]

@@iaexo Agreed. Australia as well. But for the West Coast of the US, a big chunk of Indian customers prefer SIA than ME3. The former Scoot CEO becoming an Air India CEO was more like a calculated move by everyone involved.

[@SFAvgeek]

@@stephaniehale946sorry but Sia is what is helping Vistara grow.Sia and ek will always rule the India to us market air India never did and will stand a chance

[@well-blazeredman6187]

What a polite bunch.

[@souravgayen]

We have a special fast track check in process called the digiyatra which unfortunately not available to the foreigners as they don't possess AADHAR cards. We can check in much faster using digiyatra.

[@chandanjyotigohain4463]

This is what I like about Sam's videos. You see behind the scenes, the people, what goes behind, training, Interviews etc. which we would never be able to see as a normal passenger. Its like a documentary on Discovery/TLC channel. I don't get the criticisms he gets from some other whinny vloggers as well as viewers.

[@aggs1984]

I agree with you as well on this and Sam is one of the best out there!! He is one of the best out there and the other vloggers can only dream of reaching his level. Keep up the great work Sam!!

[@jamessmith1652]

Great to feature the latest recruits and see them so passionate about their new jobs. Also shows how ethnically diverse India is which many people don't realise.

[@vokt37]

You really got to do a video about why plenty of airlines crew doesn't prefer to fly to and from India. There is a very common reason most aircrew would say. Is their behavior and etiquette the moment they step into the airport and the aircraft.

[@Aneesh.Asokan]

It's the passenger behaviour! Some behave as though they have two extra horns! Especially those CORRUPT HOOLIGAN POLITICIANS!😀

[@sebastian0018]

What Josh Cahil once said came true.

[@drindianguru1]

Vistara, Indigo & Jet first choice within India but prefer Gulf Carriers on western sojourn and Cathay Pacific on the eastern side. I wish we have direct flights from all Metro cities and also include Hyderabad and Bangalore in the list.

[@paulor9577]

I kinda agree with you.....Vistara looks a lot like Jet Airways! I had the same feeling on my last flight from Mumbai to Chennai back on 2019. It was a surprise !

[@vanshikabhojwani3264]

Wow ❤🥹 I am present in this video and this makes me so happy. It’s such a beautiful video. Thank You 🥰🥰

[@twicejihyo9540]

I was here becuz of Josh Cahill issue 😂

[@foodtravelcompany]

Vistara by far has the best inflight service in India. Tata's are surely ruling the indian skies in near future with merger of air India, vistara and air asia. Mera Bharat mahaan 🇮🇳 Jai hind 🙏

[@arshmunawar9268]

still poor i have fly this airline very bad service india will need 100 years more

[@foodtravelcompany]

@@arshmunawar9268 I did not face such bad experience. You must let vistara know if you face any issues

[@arshmunawar9268]

@@foodtravelcompany they dont care

[@dcan888]

I enjoyed flying Vistara. To the air hostess who asked me to check if the Peg was strong enough- it sure was - 5 Stars!!

[@the1stbenchdreamer]

It's a hard to swallow the pill 😢that this beauty is merging to air India hope. Tata TC of the brand they made

[@woninz]

I'm a Josh Cahill subscriber and he's spit some dark truths before

[@this_is_jmdub]

Definitely see Kerala! It’s beautiful and very different to the rest of India

[@IBRAR89]

Yes this is big yes , vistara India's best airline.

[@goodboid]

Hi Sam, are you planning on featuring the new terminal in Bangalore (T2)? If you do plan on doing so, please try and talk to the head of landscaping for the terminal, he has a wealth of knowledge about the terminal and the level of effort they have put into it is frankly extraordinary. It's a repository of plants and trees from across the planet, quite a few endangered species that are on the brink of extinction, and the airport has taken it upon themselves to try and save them.

[@hindinamdol188]

Welcome to India

[@wez4171]

So wonderful to hear about the makeup being authentic self instead of colorism. India is progressing. Hopefully I can ride a Vistara flight one day when I visit India!

[@bharatAV]

Vistara will soon no longer exists after it gets merged into air India

[@johniii8147]

Better do it in the next year so. It's be absorbed by Air India and the brand is going away

[@awesomeadamfrom2099]

Awesome job sam with the vlog

[@anandwilsontravelblogs5393]

Happy to see again your travel in vistara airlines flight, India. Vistara is recently new launched airlines. Very nice flight in India. Best Wishes Sir.

[@stoicsince86]

I am absolutely shocked by the response provided by the lady about passengers being "smart". Why would @Vistara allow anyone wearing their uniform to speak about passengers that way to an external stakeholder who has a KZbin channel. I am sorely disappointed with the restraint and elegance in the communication of the crew.

[@chandrikakakad4146]

Sam, great too see you travelling in indian airline, it was nice off you to praise the food but some how i feel airlines food quality & presentation both have become very poor, this kind of food they're serving that to in business surprised , back in 80's even in economy class food was way too good than today's so called business class, feeling really sad for today's people who'll never be able to experience that and don't want say anything regarding cabin crew, thanks a ton for coming to India hope you enjoy your time. 🙏🌹💖

[@sreevalsankr2743]

Welcome to Kerala sam bro🤗

[@leebarrr]

Not to be mean but in my experience most people from India do not wear deodorant. Hopefully that has changed because being trapped in a plane with... Well you get what I'm saying.

[@rajeshnair9839]

Welcome to Kerala...gods own country...the Paradise of tourist

[@gilbert8156]

proud to be indian

[@divyamoditongya]

Can we see an Air India 777 First Class Review?

[@NewYorkTamilBro]

Sam, thanks for this Vistara best. I got a chance to fly In Vistara back in 2021. Very positive experience

[@ChenXin01]

Another amazing video, Sam! Vistara definitely has the potential to be the top overtime. Safe travels!

[@johniii8147]

They are being taken over by Air India with the Air India brand

[@intromanic]

Can I ask out of curiosity as I have already booked my flight with vistara.. did some change happened in the last few months with vistara? Like some of my friends are saying like this is not good at all..like I am very much confused and a little disappointed with what they are saying..they are saying like vistara is not good and asked me why I dint go for Emirates or Singapore airlines.. hoping for a positive feed back regarding this matter

[@PradipAnchan]

Yes till date Vistara is India's Best Full Service Airline & As you said it will soon Merge with Air India 😍🥰 Hoping for Air India to be an World-Class Full Service Airline under the Leadership of Tata Group ♥️🔥

[@vikneswaranradah1533]

Yes go and learn from.Qatar, Singapore Airlines, Nippon Airways, Emirates,

[@PradipAnchan]

@@vikneswaranradah1533 Yes Life is a Lesson & You Learn something New Everyday 😁😁

[@bhuvaneshchaudhari]

we have a terrorist neigbour nation just beside us and many previous hijack attempts that is why all Indian airports have very tight security protocol

[@31oalfy]

Your visit to Kerala would be phenomenal. You would totally love the airport in Kochi.

[@kitmanlam4587]

India aviation has long way to go

[@selvinnadar1837]

Welcome to India Sam

[@PO-zk4vs]

Sam, you should do a trip to Sikkim too.

[@rajkumar714]

It's nice to see you in India Sam!! Been following you for quite few years and this is the first time I'm commenting on your video. As you mentioned India is a huge country and you have a lot to explore. Come down to south India too..

[@brendanreynolds4457]

another great clip - will try this airline for sure soon thanks Sam

[@aayushpradhan439]

air india is gonna be the best airline in the world in some years

[@Prashantsagar]

When h said " it reminded me of jet airways 💔"...

[@aswinz1136]

The theme music of vistara is ❤ Best Airline in India

[@AirVistara]

Thank you! 💜

[@gunvaldsandhaland7757]

I Havent Experience Vistara Yet.Great Video

[@knottykid6215]

Sam chui welcome to india 👋👋👏🏻👏🏻👏🏻

[@projx-9265]

you should add a disclaimer mate *YOU ARE NOT SAM CHUI YOU WILL NOT GET THE SAME SERVICE

[@VivekSingh-fb8vp]

Vistara is Gem 💎 Their Services & Planes interior is best. Flew 6 time in it

[@Coolwow437]

I wish qantas cabin crew was like this 😢

[@godswill7030]

Vistara Love You Travelled a lot evetime an Amazing experience❤❤❤❤❤❤

[@yosh8267]

Vistara is an amazing airline, its just the seats that really kill the experience.

[@intromanic]

Can I ask out of curiosity as I have already booked my flight with vistara.. did some change happened in the last few months with vistara? Like some of my friends are saying like this is not good at all..like I am very much confused and a little disappointed with what they are saying..they are saying like vistara is not good and asked me why I dint go for Emirates or Singapore airlines.. hoping for a positive feed back regarding this matter

[@artifyeofficial]

Great work Sam!

[@origin_9709]

Please fly to Chennai!! It's a South Indian heaven.

[@istiaqueahmmed1087]

big fan of you ❤❤❤❤

[@prasadjoshi0703]

I just hope Vistara brand remains as is..i sincerely wish that Air India should not mess up Vistara. I flew jet airways twice only but memory remains.. Vistara is my fav in full service and indigo in lcc.

[@johniii8147]

It's already been announced the brand will go away once fully merged. That came out a few months ago.

[@atharvsharma1295]

I came too fast, thanks for visiting Vistara

[@peterkv]

Welcome to Kerala,

[@ghanasyamreddyt53]

Tata sia airline ❤

[@yadhumohan9059]

Welcome to Kerala 🙏

[@benlee6500]

A marvelous offering by Vistara air, thanks Sam for sharing your vblog on the other aspect of your travel while in India, have a pleasant trip in Bangkok...🎉😂

[@airtravelaviation491]

Amazing how vistara trains their staff and the service is super:) hope when vistara goes to Air India they will have same quality of service

[@johniii8147]

We shall see.

[@sujeethkeekan]

Welcome to Kerala 🎉 would like to host you in Kerala. I have been following you for many years

[@fbiraj7815]

Sam, u echoed my sentiments wrt Jet Airways. 9W in its heydays was as good or at times better than what Vistara is today.

[@NB-wi5ud]

Still got a long way to go.

[@syaifulsufyyansidin4748]

Who is watching this after watching @Josh Cahill video on air vistara?

[@ACommenterr]

Me

[@ma.r.1946]

you

[@arghyamaity5670]

Me

[@kulutz9565]

Me

[@simonstarke4788]

No dam well as usual sam sells out for payment

[@Ozinchanel]

Vistara Awesome Aircraft.. nice flight

[@QuicknStraight]

Much as I love India (I lived and worked there for 5 years in the 00s), Indian airports are generally dreadful on just about every level, whether it's the annoying admin, the queues everywhere, the food, the lounges. They really need to do something to improve the airports. And nice to hear the mention Jet Airways. I used to use them for virtually all my domestic air travel, which was a lot, when I worked there. Vistara need to be careful that they don't get dragged down by Air India.

[@johniii8147]

It's only getting worse given the increasing travel volumes they are not equipped to handle.

[@dammeedude]

Sam please do visit Darjeeling..... It's one of the most picturesque and beautiful hill station / town in India as well as the world. We are also famous for the world renowned tea. You can reach Darjeeling via Bagdogra. There are various domestic carriers including Vistara from Delhi.

[@hooperwandapao2781]

love to see the beautiful humans again！

[@surendrakhatri7606]

love it from Nepal♥️♥️♥️♥️🇳🇵🇳🇵🇳🇵🇳🇵🙏🙏🙏

[@RajeevKumar-mu9wb]

Bro visit Kashmir, Laddakh, Uttrakhand Jammu etc

[@user-hs8ff1pr7y]

Wow a very awesome airline ❤

[@binodkumarpathak1886]

Love you sam,from Indian people and me from jharkhand State,

[@rkshortsnow]

16:56 merger ❤

[@SivaPrasad-dk3js]

Welcome to Kerala Sam❤️‍🔥