EXCLUSIVE Interview with Marc Benioff: The Future of Agentforce

Welcome to the SF Ben Insider Podcast; your one-stop-shop for all your Salesforce news, deep dives, and unfiltered discussions, brought to you by the team at Salesforce Ben.
Join your host Ben McCarthy and some great special guests for all the Salesforce insights you find anywhere else.
In perhaps our most exciting episode yet, Ben sits down with Salesforce's CEO Marc Benioff to talk all things Agentforce, with some exciting insights on Salesforce's future, Agentforce's untapped capabilities, and more!
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[@rajeshbhosale2008]

Enlightening interview giving insights into Salesforce's Agentforce and the long-term vision behind it. Thanks Ben!

[@OfficialSFBen]

Glad you found it useful Rajesh!

[@SalesforceDevops]

Great job Ben!

[@AndyMenzies1964]

Nice to hear Vernon get some recognition! Hope the MRi went ok Marc, don't forget to drink some water!

[@ZarachiResidences]

Great job Ben...so is Miguel's job under threat?

[@AnnaSzabo]

Everyone watching this can register for their AI specialist certification for FREE right now for a couple more weeks. REGISTER is different from TAKE THE EXAM. You can take the exam for free up until 12/5/2025 Again, it’s 2025 for the TAKE the exam part.

[@lachivere]

how do we challenge salesforce into ensuring we have the foundation that is built for scale and complexity which seems to be a concern in Salesforce CPQ, Revenue Cloud etc.? Without this capability I'm not sure how customers with complex and large configurations and transactions can greatly benefit from all the other improvements if the foundation is not right. It is certainly going to be great for B2C and customers with simple products but what about the high-tech customers?

[@OfficialSFBen]

These are some really interesting questions... we'll have take a think about them!

[@davidtoushek3362]

why no video?

[@AnnaSzabo]

Why not express gratitude for this audio interview that’s such great quality and is very special? Appreciate what you do have ❤