Exclusive Look at UniFi Cable Modem + Giveaway!

[@CrosstalkSolutions]

We have picked a winner! Congrats to Sean T. - I have notified them that they won via email and will wait to hear back until Monday the 5th. If I don't hear back from Sean by then, I'll be picking a new winner. Thanks to everyone who entered, and to the folks who tried to game the system by automating an entry every 5 minutes - I removed duplicates, so your efforts were in vain, and I hope you step on a LEGO.

[@pudelz]

Ouch, I can only imagine how you feel hoping they step on a lego! I figured you would remove duplicates, I submitted two because the first time autofill did its thing and I realized it messed up a couple of fields the second I submitted (serves me right for not reviewing)

[@itsJoshW]

Congrats Sean! For those wondering the quality: I recently setup my Unifi UCI with a Dream Machine Special Edition and a U6 Pro, using Cat6a runs across everything with Spectrum 1GB Internet. I can confirm that I receive modem speeds of a consistent 1100 (1119 typical) mbps download and 40 mbps upload. By comparison, the "Surfboard" i was provided originally only received a maximum of 700mbps, which dropped lower with wireless degradation, even on Ubiquiti equipment. That being said: If there's anyone, and I mean anyone, considering this, please do this option over any cable providers Modem, regardless free or not. You're going to be providing yourself significantly more headroom to work with, and I can say for certainty: Spectrum absolutely hates that I am using my own modem now lol.

[@postnick]

I wish more ISP would just give you a Fiber connection and a SFP+ port that was open and they didn't have to give you any boxes.

[@TheObsesedAnimeFreaks]

bug you're local reps/city counsel

[@jakevinton2075]

what isp’s do that?

[@99999me1]

They don't because most customers think that ISPs provide wifi.

[@AC-sc1pc]

@@99999me1 For normies sure. But we're not normal...

[@brians8664]

It’s actually a lot more complicated than you think. Most residential/smb fiber providers use GPON or XGSPON. The GPON SFP ONT sticks are pretty cheap, but the XGSPON SFP+ ONT’s are prohibitively expensive. There’s more than the additional costs that the ISP deals with using the SFP ONT’s. often times the authentication is actually done on the ISP provided device, not the client. Lots of US ISP’s use 802.1x authentication in combination with the devices serial number. Obviously the isp doesn’t want to release that certificate. Supporting the SFP ONT’s is also expensive for the ISP’s. Providing software updates, support and a distribution chain for a product that is used by 1 of 20,000 customers is expensive. That’s why the ISP’s will tell you to order a dedicated internet circuit if you want a standard duplex lc/upc Ethernet handoff. Even then the ISP will likely put a carrier grade router in your premises.

[@CrosstalkSolutions]

SCAM ALERT!! Someone is contacting people who (I guess) commented on this video by email telling them that the won. I assume they're matching up username with a Gmail address or something. Anyway - I'm not picking a winner until August 1st, and I will be contacting the winner directly - tune up your spammy spidey-senses...people are terrible!!

[@willed4321]

Hopefully that doesn't discourage giveaways… Products like this are awesome!

[@VeriSkye]

had this for a few months now. while my previous modem didn't have issues I wanted the unified look in my rack. they don't specify my ISP as supported but everything has worked and been stable with decreased latency over my previous netgear and motorola.

[@moneybilla]

what isp do you use?

[@MandicReally]

Just setup the UCI on my new place in Portland yesterday. Wish I had a fiber option here like I did in Philly but I’m hopeful that this hardware will help me get the most out of my 1200/40. Not nearly enough time to say, but I do love that my rack will be fully represented and controlled via UnifiOS now.

[@Hatch3dLabs]

Bought mine the minute they were available. Really happy to have it. Took about ten minutes to activate that involved online chat with a rep. Forget calling in. Online chat is better.

[@Warkive]

I've been using this with Cox for several months, and while I very much like what it's done for my equipment rack, I don't know that my internet experience has really improved. If anything, there were a few features I was expecting out of a higher-tier product like this that I didn't get, namely the ability to configure an auto-reboot if the device detects a loss of internet for a specified length of time. I also ran into an issue where I noticed a loss of internet while I was offsite, reached out to Cox, but they were unable to trigger a remote modem reset (something they should be able to to do with any supported modem). Once I got home and reset the modem all returned to normal, but that still implies either the modem itself locked up, or the back-door comms Cox has to this device is not working 100%.

[@cburtis9771]

+1, I returned mine as I had an issue with the UCI locking up also, which required a power cycle using it with Cox Communications. Ubiquiti support asked me to install the latest alpha software. After doing that, the UCI went into a reboot cycle a few days later. Again, a power cycle got it back online. I re-installed my Arris S33, which I had never thought about after installing. No speed difference between the UCI and Arris. I'm guessing all software issues. It's too bad, as I was really excited about this product.

[@bornclutch131]

With UniFi that’s a feature you can get from either pdu or the power strip. It’s just a check box labeled modem power cycle. I guess they just assume you’d be using one of their pdus.

[@Kwincy5]

I think Unifi still sells their auto on/off switch for this purpose. I bought one a few years back and it integrated very well in their ecosystem.

[@Warkive]

@@Kwincy5 What device is that? I don't see it.

[@Warkive]

@@bornclutch131 I think it's a little excessive to double the price and waste 2U just to get an automated reboot of a device if the internet goes down. If worse comes to worse I'll just schedule a perpetual ping that initiates a reboot of the modem via the controller API. It just *feels* like something Ubiquiti would add as a checkbox/option to the device management.

[@jdmgtfour]

For Comcast residential service you can get over 200 up if you are in an area that has been upgraded to mid-split or high-split and has OFDMA carries on the upstream. Low-Split, Mid-Split and High-Split are industry terms used to differentiate where the upstream/downstream frequency bands start and end in a cable system. You also need to have a DOCSIS 3.1 modem that is on the approved list for the faster upload speeds and the UCI is on that list.

[@JBoy340a]

I am not dumping any more money into cable. I get 1.2 gbps down, but only 40 mbps up. Until symmetrical fiber comes to my home/office it won't help my uploads to servers. 2 miles from me friends are seeing 1+ down and up via fiber.

[@stevewalton2959]

Docsis 4.0 and Comcasts new X-Class tiers will offer symmetrical speeds. A buddy of mine who works for comcast said they've been working on rolling it out this year (major metropolitan areas). Comcast has been replacing everything with fiber up to a certain point for a while now.

[@Sacto1654]

@@stevewalton2959 Correct. Comcast/Xfinity plans to have DOCSIS 4.0 gigabit symmetric Internet available in most of the major metro areas by the end of 2024. They've already rolled it out in several major metro areas in the eastern USA already.

[@l.n.2774]

I cant believe it took them this long. Thank you for the review.

[@djfromla]

We switched our infrastructure at the many sites from Cisco to Unifi, and your videos have provided the much needed intel and setup support to get these sites swapped out and running without issues and with greater network stat visibility. Thank you!

[@Kjaywest]

I got the UCI & it took my ISP 1 hour to get it up & running. It's working now & it's been great. I don't see as much network instability as before with their modem.

[@dj_hannah]

I love my UniFi gear and I love crosstalk Solutions. I have learned so much over the years from your videos. Thank You!

[@RuxUnderscore]

It is weird how they list the speeds for Comcast. I have Xfinity and bought this modem, specifically because it was rack mountable and part of the list they have buried on Reddit of modems that work with their 200 upload upgrade to their higher tier packages in the Portland area. I went from my 40 Mbps to 200 Mbps with this.

[@Calm_Energy]

I’ve had such a bad experience with Comcast/ xfinity I wish we had more options

[@MrAndrew123b]

That part had me scared tbh. I brought up the list of all the modems on their website and it quoted 200mbps. We shall see if NJ is as fortunate. Awesome they didn't suck for you though!

[@MartinStrazynski]

Interesting product, didn't know they offered this in their stack. Appreciate your videos as always. Thanks for the giveaway opportunity. Hope you're having a *cool* summer.

[@1836Cyber]

Bought the UCI based on this video. Can confirm that performance improved from 19 ms down to a consistent 15 ms ping. Bandwidth stayed the same but up-time has improved compared to the ISP modem. I'd say it's worth it if you want to stay with a single-pane of glass when troubleshooting any issues; Ubiquiti support is quite a bit ahead of the ISP support.

[@terryjohnson3100]

I was having dropped packets and latency spikes with my Charter ISP and rebooting it weekly. Switched to the UCI with a 5 minute phone call to Charter and the problems went away. I've been seeing the same problems at our Church and while it is a business account, we don't have any static IP's or super high bandwidth. Hopefully it will go smoothly...

[@codeman99-dev]

Sounds like something was configured incorrectly with the previous router.

[@CleanPowerAuto]

Best part of this video was the box hitting the cat during unboxing. I want to see UniFi make an ISP router replacement for fiber connections.

[@iankester-haney3315]

They have an ONT offering in the UISP line. good luck getting your ISP to configure it though.

[@DozIT]

The UDM-Pro does just that. But requires your ISP to play ball (they won’t) - nothing Ubiquiti can do about it. My ISP forces the use of their ONT, but does provide the PPPoE credentials so I don’t need to use their modem.

[@deepspacecow2644]

@@iankester-haney3315 The UISP ONTs aren't even compatible with other brands. They are part of the problem lol.

[@rufmeister]

@@DozIT You mean router?

[@jonathanbuzzard1376]

​@@iankester-haney3315probably better to get an ONT on a SFP. There is almost certainly a SFP variant of the ONT your ISP is using and there are websites out there on hacking your SFP ONT to make it appear to look like the one your ISP issued 😂

[@urbanathug3376]

this helped me out a lot I about to pull the trigger and switch to cox residential and was looking for something better than what they provide.

[@TheWestCoastBogeyMan]

I can also personally verify that the UCI works fine with Wave Broadband (I'm in Northern CA). I've been running it for a while with no issues. However, one quirk I have noticed it that according to the UDM-SE network dashboard, the UCI will sometimes show as "offline" even though everything is working fine. It's happened several times, and a reboot fixes it (for a while at least). Since the last reboot (21d). I should also add that my ISP is providing ~1Gbps service (down), with ~11Mbps up.

[@thehailo]

I’ve had the UCI since launch and love it, but UI needs to finalize the 1.3.6 firmware. 1.3.2 has issues and I don’t get why I’ve had to run EA firmware for two months to be stable.

[@alanbumgarner5222]

Thank you for taking the time to make these videos and share them with us. I have watched countless videos that you have made regarding the UniFi systems and hardware.

[@joshuaobelenusable]

UCI also works with Breezeline, was as simple as a quick 15 minute call to give them the WAN MAC and it was live within seconds.

[@Dylant38]

i uses charter spectrum, the modem they supplied is only 500mbps and had sent me a upgrades modem that doesn't communicate on the cable system. i have 1gbps. this would be a great upgrade

[@CorpseCallosum]

Thanks for the review. Very informative as always. I will be dumping my ISP provided modem right assuming I win the contest. Thanks in advance!

[@Brink45]

Have one of these with cloud hosted controller and can't figure out how to adopt it as it never appears and can't figure out how to ssh to see what its doing.

[@GitPush1]

I'm looking forward to Spectrum high split in my area, although i have no idea how long the wait will be. I fear this will be an expensive paper weight when that rolls out in my area based on the specs UI provides. If it werent for that and wanting fiber to make it a few miles down the road to my older but not remote neighborhood (less than a mile from a regional airport) I'd probably buy it.

[@SimpleLogic001]

I replaced my Netgear CM1200 with this modem for Xfinity. I've been paying for 1200MB/s, but have been Limited to 1000 because of the modem. My upload speed averaged 40MB/s. Installation was a piece of cake and afterwards I get over 1300 Down and 350 to 400 up. Plus, it looks cool in my rack!

[@frankmthompson]

You can use an sfp to rj45 transciever to connect this to one of the 10g ports on the udm pro, which was not listed (its the wan2 port, which is 10g). This is how i currently have my comcast modem connected and it works fone. I assume it woukd fine for thoer own equipment as well. Yes you lose that 10g port and it only runs at 2.5gbps but it is what it is.

[@WilsonB-wx1vs]

do i need a unifi gateway using the cable modem? for some reason once i activated with my service provider and i connect my unifi switch ot eather ap not fiving me access only local

[@txjeb]

For a little extra context.... The reason most business ISP's won't let you use your own modem with static IP's is that they use RIP keys to authenticate modems, and that has to be hardcoded into the modem, usually via ssh. Meaning they need root access to the modem, and standardized processes to do it. It also means the modem has to support RIP V2. TLDR, too many variables.

[@HPad2]

One big downside can't even simply look at the signal levels on the modem side like every other modem out there. One reason I havent gotten one yet. Also it DOES work with more ISP's than listed. My small ISP will allow it. But does not support there midsplit.

[@K0gashuk0]

I am pretty sure the FCC smited Comcast on the home upspeed docsis. IT is also on the list of compatible devices.

[@dafuzz8714]

I willing to cut my speed a little just for the looks. Thank you for all the info.

[@PersonSuit]

My modem has been crapping out for a while. The S33 has been ok, but if I go to download any large files or games, like 50GB+ it will lockup and have to be powered cycled. I read this was due to poor cooling in the unit but not sure how true that really is. This modem looks to be pretty solid and probably a good step up, from the S33. Fingers crossed on the giveaway lol.

[@focusedelectronics]

Was looking at getting one as my ISP is compatible but couldn’t justify the cost when my current modem is free… It will be interesting to see what compatibility is like after charter launches high split.

[@global2829]

I'd be curious as to how this compares to other third party modems such as those from Arris or Motorola, which are less expensive and have all the same benefits of not having to rent your ISP's modem.

[@zackkoukios8123]

It's unlikely to perform any different from any other quality cable modem. I've been running it for 6-7 months now after replacing my previous Motorola MB8611 and I've noticed zero difference, which is actually great. It's a solid cable modem and it fits nicely for us crazies running network racks in a home environment.

[@Nocturnz]

I think that you could get the static ip addresses working through you'd need to configure a static ip and the dynamic ip that comcast business gives you. Though this would require you to do a custom bootscript to the UDM. That in itself would already be a huge work around since you'd need to configure your dynamic ip as a static including finding the gateway/subnet ip ect. While also having it renew the lease after a certain amount of time on the network so it will keep your internet from dropping.

[@TRLTheRandomLab]

Sadly no, Comcast has a really weird way they provision and route static IPs.... the modem is set up as a RIP client and Comcast will absolutely not provide setup instructions to customers for that, particularly because of the authentication keys (i wouldn't be surprised if it's common across thousands of customers and hence why they keep it a secret). Not all cable modems have RIP capabilities (or any routing protocol really), and Comcast special-orders gateways from SMC with RIP capabilities

[@markarca6360]

A Fiber connection and a ONU SFP module can suffice, unless you have a phone subscription.

[@mathesonstep]

Unfortunately that it's probably never coming to Canada our major ISPs force us to rent, I have never seen a modem for sale here

[@durakis]

problem is that Charter/Spectrum is not reliable in DFW. If this worked with ATT then maybe. Also, why does it not have an ethernet/fiber in? I cant remember the last time my modem used the coax port.

[@JohnSawtell]

I have a UCI and I'm happy with it but a couple things you said didn't ring true in my case. I need unlimited data from Comcast and they offer the plans as their modem rental for $15 plus $15 for unlimited, or customer owned modem with unlimited costing $30 to eliminate that advantage. I also have one of the cloud gateways with 2.5gbe, a UCG Ultra, but you can't get over 1 gig through it other than what a Unifi speed test shows as the LAN side is only 1gb. You were a little bit broad in your declaration.

[@CoolerQ]

My big negative for the UCI is that it only has AC power in (no PoE or DC input). All of my networking gear runs on DC so it can handle power outages without the efficiency loss of a UPS.

[@SHAD0WxF1R3]

I have 2gig from xfinity, I use a hitron modem that allows for high split and I get full on 2gig down and ~250 up. Best I can get in an area with no fiber options.

[@jbdragon3295]

I thought this was Next Gen compatible with Xfinity. So should get faster upload speeds? It’s listed in their specs. One of 7 3rd party modems that is Next Gen compatible. So I’m confused here.

[@raymondbento7744]

This seems like a really good modem I wonder if they're going to make any software updates to it to expand it doc sys 3.1 to something higher

[@JxckSweeney]

Let’s say you have just a Unifi controller not a gateway. Maybe you have just protect or APs. Will the controller still talk to the UCI. Or let’s say you have no Unifi controller. Does the UCI have any interface like a normal modem to check its status?

[@brothercannon]

I’m on Xfinity and I’ll gladly take it off your hands. I have trouble justifying it’s purchase as it won’t be a speed improvement over my current equipment. Although the all Unifi network stack has been tempting me.

[@allandresner]

I’m running this UCI for a day now, working pretty well with my Netgate 6100 and xFinity. I get 120 up, 1200 down…

[@jlmn0]

Ubiquiti’s Comcast speed info is incorrect. I have a Comcast 2000/200 plan and the UCI and get all I’m offered. The UCI is fully mid-split capable and will hit those higher speeds in mid-split markets.

[@BustaCheeze]

I've added and removed this from the cart multiple times. Price is hard to swallow for a backup 100/10 cable circuit. But it would look real good next to my UDM Pro

[@roberttrains]

I looked at it long and hard . I hate that comcast won’t let you BYO for static ip i would deploy this more often.

[@1ryanlc]

Spectrum installed a splitter on their modem because it was getting too much signal, would a Unifi modem still need one?

[@roger38888]

The UCI works perfectly with Breezeline Internet. To connect the modem is just a call to customer service. This modem is more stable than the provided modem.

[@ericilkwatson5557]

What happens when there is a symmetrical speed? It doesn’t work at all or just can’t support the speed? Will everything be slower or just upload will be slower?

[@JacksonCampbell]

I wish you had gone into the UI and stats that the modem provides when in a UniFi network.

[@metikulas4]

Yeah, we want stats

[@Samwarren1982]

as a former internet installer, mostly with Comcast, I agree it’s painful to install your own modem. Thankfully they now allow you to do it from your app.

[@missj7765]

I have Xfinity and live in Houston and it’s the only service available in my area and it is just terrible lol. However, my unifi system saves my internet connection most days because I get better signal connecting to my access points. During the power outage this past week, my system stayed on and running for 1 extra day without internet to where I could watch the cameras. It also still recorded without internet for 8 days from what I can see from reviewing footage since the internet is back. I wonder how this would have worked during the outage because my system was still pulling from somewhere to still be able to record etc. Definitely on my list as I didn’t know it existed lol because I already use a Nighthawk as my modem so I think this would be a great improvement.

[@raaah]

I will wait for version 2 or 3. 1 GBPS was a big deal here in northern no. Now 2 GBPS is here for around the same price

[@neutralx2]

I am successfully using this modem in a Xfinity "next generation" service area and am getting 2gbps down and around 250mbps up.

[@CrosstalkSolutions]

Interesting - do you know if that's a high-split area? Or is it DOCSIS 4? What makes it 'next generation?'

[@Channel-iu7rn]

UCI was not certified for next gen 100 and 200 Mbps upload speeds at launch, but now it is. DOCSIS 4 will require new hardware, though. It's also cheaper for residential customers to get the xFi Conplete add-on for unlimited data at only $15.00 (base rental)+10.00 (xfi complete)= $25.00 a month, vs. having unlimited data on a customer owned modem, which costs an extra $30.00 a month. Those in the northeast division have no cap, but central and west division do. And to be fair, xfinity offers a true bridge mode so you can use your own router with no issues, not every ISP has a bridge mode. ​@CrosstalkSolutions

[@Channel-iu7rn]

​@CrosstalkSolutions Next Gen on Xfinity refers to mid-split, and R-PHY (Remote PHY) nodes served by a vCMTS (Virtualized Cable Modem Termination System). Xfinity is not doing high split but instead will be jumping directly to DOCSIS 4.0 FDX (Full Duplex DOCSIS). Spectrum is doing high split 3.1 for now- but will eventually jump to DOCSIS 4.0 ESD. (Extended Spectrum DOCSIS)

[@DarthRUSerious]

​@@Channel-iu7rninteresting, because it's cheaper for me to use XFI complete with unlimited data using the Comcast gateway versus my own modem. Unlimited is included with their total package, but you have to pay extra 15 for using your own modem. I'm in MI, fwiw.

[@ehsanmahmood8469]

Surprised about the inclusion of DOCSIS 3.x when UK is rolling out 4.0 to 5.8m subscribers. I assume there will be Pro, SE, etc. version to support this with a SFP+ WAN port like the rest of their kit.

[@jackpowell9276]

Wish they'd let coax die and just push fibre. Whenever I'm forced into a Virgin media only area (yay renting...) I always seem to have no end of stability issues, losing sync, wildly variable speed and packet loss etc.

[@storymode9085]

This will go nicely with the rest of my Unifi equipment :) I need to upgrade my router and switches also, everything is about 4 years old

[@NSFWHarold]

I've had one for a few months. I too purchased it before I realized the limitations. In my case, it works fine with my provider (Cox Residential), but because I don't use a Unifi Gateway, I am unable to manage it. I use a hosted controller (followed your guide years ago), so I was expecting to be able to attach it to my hosted controller via SSH adoption or some such, but no such luck. I hope Ubiquiti gets that issue resolve at some point, because when I purchased this for myself, it was to be a test case before rolling it out to my clients. But the dealbreakers are multiple. I hope they stick with it though, and the next revision of this product resolves those issues.

[@nwright28]

Thanks for sharing your technical knowledge!! 😎🇺🇸

[@aetrn-official]

Would have loved to buy it but not available here in EU Germany :/

[@tillmannfischer]

While the whole thing about EuroDOCSIS is old history, there are still some differences to the frequency plans used by European cable operators, and since there're a whole bunch of them, it wouldn't surprise me if the UCI never rolled out in Europe at all.

[@mvp_kryptonite]

@@tillmannfischersigh. I want one too here in the UK

[@makingprogress-m4v]

Would love the Modem, I'm dying to try a Unifi setup at home, just costly. The modem would be a great start.

[@Petrolboi]

Love my UCI! Just to note I have the UDM Pro with the 1GBE Wan port and use a MicroTik SFP adapter to get a "10GB" connection to the UCI which allows me to take advantage of my 1200 I pay my ISP for!

[@joegomez5807]

My brother had this with cox on Phoenix and did not have much luck. I think he has high split docis

[@kevinbradt835]

Do you have a video on how to setup a site to mobile openvpn on pfsense

[@sherlockholmes6990]

$300 is a very expensive cable modem.

[@MatthewOberlander]

TBF, I paid $200 for a standalone comcast compatible modem six years ago (to save on equipment fees). So rackmountable and inflation sounds about right.

[@sherlockholmes6990]

@@MatthewOberlander I just paid $90 for a refurbished Arris Surfboard on Amazon.

[@DragonLN]

It's only 3.1 and cable ISPs are rolling out FDX in some markets which is 4.0 so it's a very expensive near EOL modern

[@kearfy]

It's unfortunate that it only ships in the US, would love to use it here over in the Netherlands

[@SteveStrassburg]

I want to enter the contest, but my service provider isn't listed. I am Astound. Thanks.

[@craigbjorklund]

What sort of management or statistics for the UCI are you able to view within Unifi? One of my biggest complaints about my setup with a USG, Cloud Key Gen2+ & 3rd party cable modem is not being able to track my monthly data usage. I have very little trust in what Comcast is telling me I'm using via their data usage tool. Of course it wouldn't matter if they just did us all a favor and eliminated their monthly data caps!

[@harry_jms]

the restrictions imposed by American ISPs is mad to me; here in the UK we can use any modem we wish with our provider

[@dcoxdon]

Looks like the contest form allows you to enter multiple times (As soon as I clicked submit it gave me an option to Submit ANOTHER form). Are duplicates being removed, or should we all enter as many times as we can between now and the end of the month? (I figured it would only allow one submission but don't want to enter multiple times IF it's going to disqualify me. Thanks!

[@xgeko2]

I wonder if/when there going to make a docsis 4 version. I really like the looks of this thing even though the only ubiq gear I have is the w7pro

[@davidbowser]

*Cool note* My Comcast speed is faster than before even though I had a DOCSIS 3.1 device previously. I've tested it several different speedtests and even a manual download from Google. I was not expecting it to be faster, just easier to manage/diagnose issues. I got the UCI a month ago when my old Arris died from spilled coffee. RIP

[@jacobholman6018]

Any word on a version with dual modems for HA?

[@ShootingAir]

Woo, I could use this.... just lost a bunch of equipment to a lightning strike (looks like inductive load). Gave me a good excuse to upgrade from an ER-X to the new Cloud Gateway Ultra (and ditch the first gen cloudkey I'd been using still... lol)

[@dalefolks5497]

Thanks for this! I have been researching this device, and you confirmed my thoughts. Looks like this device won't work for my needs. 😢

[@xaj]

According to Xfinity’s documentation, the Ubiquiti UCI now supports 2.33 gbps down and 474 mbps up on Xfinity’s “next gen speed tier” I was hesitant to pick one of these up before since there’s no SFP+ but being one of only eight devices approved and with Xfinity rolling out higher upload speeds to compatible devices, I might as well jump over

[@shirgall]

Ooh, I have Comcast Business, 1.2Gbps, and no static IP, I may have to give this a try.

[@SheldonLikesTrains]

I hope they will release a EU DOCSIS version. There are basically 1-2 available modems right now, so we need another alternative.

[@ConfidentialMeerkat]

Yay! liberty globals crap, the same crap virgin media send out in the uk

[@russalbers1188]

Interesting, I didn't know they had a cable modem. I have two of their AP's in my house and they just work, never an issue.

[@kelemvor3333]

Is this a new item? I've never heard of it. I'm with Spectrum and would love to make use of this to go with my brand new UDM SE.

[@jcto6013]

It's a $100 modem with a $180 screen and rack ears. I've been eyeing it but the lack of clear speed support is holding me back. I don't want to pay $280 for a modem and be stuck with 40 Mbps upload speeds.

[@RuxUnderscore]

If you have Xfinity, it 100% supports the 200 up on the 1.2 Gbps package, it's one of their 7 or so modems that they list as 200 up supported.

[@jcto6013]

@@RuxUnderscore Thanks for the heads up. I will have to check again. It wasn't the last time I looked at the documentation, plus the screenshots shown in this video also made it seem like the UCI is limited to 40 up.

[@joshhuggins]

That is for Comcast Business, not Xfinity residential.

[@jcto6013]

@@joshhuggins The FAQs at the 2:15 mark is a mixed bag of information. The 1200down/40up limits are for Comcast residential services.

[@saiyantwan]

The speeds they are talking about aren't determined by the hardware but by the ISP. Usually when they put the info for something that would be 3rd party to them they can only go by what was given to them at the time. UI needs to go in and update it or at least mention what it is theoretically capable of regardless of ISP

[@mar4kl]

Just submitted a form for the giveaway! Keeping things honest, I couldn't answer the last question by saying that your channel is the only thing I watch on KZbin. But you've taught me more than any other source about PTMP wireless, I consider you a must-watch channel for all but the most hardcore networking professionals as well as for those who just want to learn more about networking, and I refer your videos to others frequently. In fact, I'm forwarding this one to my low-voltage subcontractor, because his cable modem just quit, and on my recommendation, he's renting a cable modem from his ISP for a few months just to prove out the connection. After that he'll be wanting to buy another cable modem, and the UCI is actually in the same price range as the better conventional DOCSIS 3.1 cable modems.

[@DanPellegrino486]

Wait so it's already heading towards being out of date, has plan limits, doesn't support high split, and can't use static IPs with Comcast? I'm kinda surprised Ubiquity released it at all

[@luv4mpower]

Who won?

[@squeak751]

Ohh fingers crossed. I could really use this as my Arris i think is on the Frits.

[@iankester-haney3315]

Sort of makes sense. But I think using 3rd party devices into WAN ports is still preferable. I'm currently migrating away from a USG-pro to pfsense for easier policy routing. Keeping the switches and access points though. Not quite ready to Overhaul the switching.

[@kyleturner3669]

I called my isp (Wide Open West) and verified it will work even though its not on the list. Looking to get one of these for my home network and post speed results.

[@Plisky]

I wish this had two RJ ports out to support Shadow Mode

[@rankothefiremage]

Nifty stuff, that said at 280 i'll enjoy the Motorola modem i got for 100$ on sale

[@ElectroOverlord]

I wonder why they went DOCSIS 4.0, Xfinity is already rolling it out in some markets. Would love one of those.

[@BetaEngineer]

From what I found on the internet, it will work with WOW. WOW prefers customer-supplied modems as well.

[@pcislocked]

no docsis4 is kind of a bummer tbh

[@pcislocked]

@crostalksolutionsreported

[@CrosstalkSolutions]

Thanks - this is now the real me. :)

[@pcislocked]

@@CrosstalkSolutions no worries, you acted real fast on the moderation btw great job

[@LordGooben]

I wonder if they just provision via MAC then if so most COAX Internet should be supported.

[@CrosstalkSolutions]

Technically it *could* work with a non-authorized provider - but that would be a $279.00 gamble to find out.

[@LordGooben]

@@CrosstalkSolutions Very true. Just had to get a new modem for a client and didn't want to gamble lol

[@Lagittaja]

Docsis deals with access by MAC address. Other ISP's should work. If the ISP network is standard Docsis then it's standard Docsis. If the ISP has fucked with it and made their own "improvements" then it's anyone's guess if the UCI modem would work. It's unfortunate that even to this day we can't have nice things. Even the US/Euro split doesn't exist anymore after Docsis 3.1 and which is backwards compatible with previous versions, yet for example imported TC4400 modems refuse to connect to anything over here. You need the many times more expensive -EU model which is rather rare whose firmware changes of course can't be updated to the -US model. Well that's just great. Cisco modems EOL'd because of stupid certificate business and if you want a simple modem with Broadcom chipset and nothing else tacked on you're basically left with rare and expensive TC4400-EU. Unfortunately Ubiquiti made a dumdum with the UCI and based it around the problematic Puma7 chipset. Even if Ubiquiti decides to bring it over here, I won't be interested.

[@RuxUnderscore]

It is provisioned via MAC with Xfinity, and someone in the comments did say that they were able to activated it on their "unsupported" ISP without issues.

[@amariwilliams8233]

Lol I have been watching your videos for a while, but this giveaway has made me subscribe. even though I literally check each week for new videos. I had been waiting for someone to do a review of this product because i am currently on spectrum internet and want to fully replace all of their gear with UniFi

[@vinnyvince23]

Thanks, just did the giveaway form, I'd love this to get more into networking, thank you!