EXPOSED! SCAMMED AND LIED TO BY IBEROJET!

[@JoshCahill]

Follow me on instagram.com/gotravelyourway to see what the airline has to say!

[@turanjakhobi5966]

Dont woryy ur my number 1 fan

[@RajuSingh-td3mm]

I am from india 🇮🇳

[@alfredoiganz]

you need to sue them...not only the can't fulfill the contract, they also lie by making up stories. you need to step on so no other passanger should have that experience again.

[@RajuSingh-td3mm]

@Samuel Jesse Jonah Who are you

[@FranekTransport0607]

Definitely awake

[@GlobalAviationTravel]

Just flew on British Airways from Madrid to London and pre ordered a sandwhich when I got on the plane the crew came to me and told me that they did not put my meal on the plane and said it was completely unacceptable that this happened and told me to request a full refund. They felt so bad about it they treated my like royalty throughout the flight they kept on asking If I wanted drinks and then brought it in a real glass, then they even gave me a full business class meal. Stuff like forgeting to put a meal on the plane happens it how the airlines fixes it that makes the difference

[@hencakk]

Exactly right. And what you see here is the difference between flight crew on a full service airline who were probably trained before service ceased to be important to airlines, and the staff of a low cost airline who couldn't care less about service either onboard or in HQ because they cater to an audience whose only concern is getting from A to B for as little money as possible.

[@iasciateognisperanza3267]

I worked for a major airline in the 80s-90s. One morning we loaded liquor and soft drinks carts but forgot to load snacks and breakfast , no nothing. It was a two hour flight between Dallas and Kansas city. We got the best compliments from the passengers, though management was extremely unhappy. Liquor, liquor, liquor. Passengers forget all the complaints.

[@gharwood1356]

and I bet you didn't bother asking for the refund, so they didn't lose out.

[@GlobalAviationTravel]

@@gharwood1356 yup never asked for a refund

[@goytabr]

@@Ben-xe8ps, pilots continue to smoke in Asia. Josh himself has a video here in which he can clearly smell cigarette smoke coming from the cockpit. He complained to the flight attendants, but they denied it categorically. His nose didn't lie, though. It was on China Eastern, I think, from the US to China. I've heard reports of the same on Malaysia Airlines, too.

[@brilliantbutblue]

"Awake, Asleep, Awake, Asleep" "please feel free to use this footage to train your crew" Dont ever change Josh!!👍

[@perdidonoglobo]

This was my favorite part of the video. Still laughing.

[@CumulusGranitis]

Bloody funny that was. Nice use of humour Josh.

[@jamesbroome-isa7955]

Your videos are the most honest in the industry, it is so refreshing to have someone that is not full of BS

[@anirudh9059]

Like Sam chui

[@-wealuka7367]

@@anirudh9059 don't need to bring him up, I'd rather forget about him

[@samuelharper9411]

Noel Phillips also makes similar videos to josh, always honest and entertaining too!

[@MrParagbubble]

Yes much better than Sam Chui , he’s fake

[@michaelx4810]

@@anirudh9059 Sam chui is a paid shill.

[@Good_Times_Factory]

Thank you for calling out these deceptive practices! Crossing this one off my list for sure. I appreciate these videos you do, it saves travelers a lot of grief.

[@_smurfitude]

I truly appreciate Josh. After watching most of the videos about sketchy airlines, we all know there's laws about cheating customers. You don't have to pay a portion of services not rendered. You can clearly prove it. Credit card companies won't pay those people!

[@rustynail6819]

Just call your credit card and tell them what happened and they'll remove the charge without question. I do agree that these sleazy airlines need to be held accountable. I don't care if it was one Euro or 22 it's the principal of the matter.

[@svenjorgensen5]

Businesses generally blacklist you for doing this. Be forewarned.

[@julius7539]

@@svenjorgensen5 All the more reason to do it

[@moorhs69]

@@svenjorgensen5 If that's their service they're more than welcome to

[@moorhs69]

@@Unknown_Ooh I've done this quite a few times over the years (never without good reason) & I've never had an issue with the banks. The bank has never been interested in the reason, if you recall a payment you're not supposed to it's between you and the merchant, the bank is not bothered. Just make sure you're in the right and your paperwork is all in a row in case the merchant wants to try something.

[@goldsilvertravel]

Yes, AmEx are very good at doing that.

The good old trick "you were asleep when meals were served" is way too common when they want to get away with laziness or inefficiency from the crew. Hence, when flying low-cost airlines the best is to get any food you want as take away from the airport and enjoy it while they serve their little boxes.

[@angb8182]

11:46. best part of your flight

[@97I30T]

Indeed. I really enjoyed the view.

[@cptcrogge]

:D

[@cizzlen07]

Finally someone other than myself noticed this lol

[@Saint0bi]

Dude... I'm the same way. If they can scam you out of $30, they can scam you out of anything. I can't stand scammy businesses.

[@CFNF2024]

Josh we are really grateful for the fact you take the bad flights so we don't have to 🙂

[@Ananth8193]

My friend too faced the same issue and also in the same route from cancun to madrid ...That's so crazy to cheat a passenger who paid premium price..they should deserve an oscar as you said for the category "The best cheating airline"

[@129aslamnurfikrir4]

Malaysia Airlines would take that cake

[@rylans.5365]

You have to take into account that it is a low cost carrier, and paying extra to select a seat or have a "premium" meal doesn't guarantee you particularly "better service".

[@Ananth8193]

@@rylans.5365 I understand but we expect atleast a basic service from them.

[@momscookingtofu7583]

@@rylans.5365 I think he just wanted what he paid for. I would too.

[@arnaldoluisn1]

Iberia flies the same exact route. My question to you is,,,,,,,, So why fly Iberojet when there are more carries???????????? Also, How much $ difference between airlines on the same route? I worked in the airline business all my life and came to the conclusion, that people tend to suffer amnesia when it comes to flying. How is it possible to want to receive Qatar service when you pay Spirit Airways price ($)?

[@dianecheney4141]

They didn’t book enough premium meals and someone else paid them cash in hand for the premium meal. 20 euros in your pocket is always going to win over some guy you can say was asleep when dinner was served

[@Ama-hi5kn]

Wow, that was the most blatant lie I've seen. Before reorganizing here, the postal office often did this with delivery at home packages. I paid extra for that service when ordering stuff online. But they simply did not bother to come to deliver my packages with the message "You were not at home" (when I complained) Which was a lie, since I sat at home waiting at the designated time frame. And I was not the only victim, my neighbours and many others in my street told they experienced the same thing.

[@tflyduke]

I am so glad you keep airlines accountable former Flight Attendant here love your vlogs love from Columbus Ohio

[@laurenhill2291]

If I was travelling with friends that ordered special meals due to serious allergies I would be livid if they got something that was not what they ordered as it could be dangerous. Why not just own up to their mistake before they get bad press? Bad press travels much further than good press. Good for you for calling them out on it.

[@peterfinn6098]

They are Spanish though so who cares and move on, enjoy your day. Lol

[@happycook6737]

I have life threatening allergies so I take my own food even if flying more than 24 hours. I take prepacked foods like nutrition bars, dry cereal, etc.

[@susanbanfield4139]

I was just thinking what a nice little earner it is for the airline. If every flight has even 10 people who order the special meal and never receive it then the airline is making an extra 200euro per flight! What a scam!

[@KL-np5un]

@@peterfinn6098 and that matters because? They paid for the food not the spanish bullshit

[@robynlea6950]

@@peterfinn6098 Vaya!

[@muneebbasit2314]

I love it when something like this happens to you. It makes for such good content. It also is very informative for people who are planning to travel through the carrier and kind of vocally for those who have experienced similar mishaps on the carrier but were not able to voice their issues. This way they can see that someone else went through the same or similar problem and raised their voice about it. Kind of emotionally soothing.

[@realwiggles]

this kind of stuff seems to happen to him an awful lot...

[@crimsaki5273]

“The only A350 with full economy” Frenchbee: you forgot about me.

[@arvidnordenberg5635]

Frenchbee do actually have premium economy but to compensite the lack of economy they had to install a 3-4-3 economy config.

[@crimsaki5273]

@@arvidnordenberg5635 It has the word Economy so it still is like fully economy *(kinda).*

[@FranekTransport0607]

Lol

[@tommycscat]

@@crimsaki5273 Apple sauce and apple pie both have the word apple. If you order apple pie, but instead are served a bowl of apple sauce, are you getting the same thing? Economy and Premium Economy are two VERY different products. Economy is economy, coach, or main cabin. Premium Economy is almost identical to most US domestic first class. It's the least expensive option of the premium options.

[@EAGSAviationYT]

world2fly Y432 A350:_exists_ iberojet:finally,a worthy opponent

[@successmind9444]

Thank you for doing this. They need to be called out for lying to a customer who has paid.

[@Dutchbird757]

Exactly. Call them out and stay on the case.

[@vociferon-heraldofthewinte7763]

It looks like they had the scam all set up ahead of time and had a standard bs response prepared and ready to go.

[@shawnqi1215]

Ignoring the food lies, I thought the colourful LEDs looked pretty cool lmao

[@G_Diddler]

Pretty they are standard on a350s

[@MichaelTurner-cd7er]

The message you received on your phone sounded like it was written by a 2nd grader. I was a flight attendant for 25 years and yes we did have passengers that were sleeping during meal service. We would continuously walk the aisles checking to see if they had wakened. If so, we had their hot meal there in 3 minutes unless the meal had been warming to long then we would offer a cold meal. My days of flying were the good days.

[@lrg3834]

Bet Josh wasn’t the only one cheated out of a paid meal upgrade on that flight.

[@rickm5271]

Yes Josh! I absolutely agree with you. You presented your case extremely well and it shows a malfeasance on the part of the airline. They failed to fulfill their obligation to you as their passenger. The refund should be given to you. It is more than generous that you would ask it to be given to a charity. I hope they learn from this and refund your ticket or expense as would be required if they have any integrity at all.

[@mvpfocus]

I would guess that since you sat at the very rear of the plane, the food orders were taken from front to back; and they probably ran out of premium meals by the time they got to the back. However, that's not a valid excuse, because they should have reserved your meal and thus reduced the count of available premium meals prior to taking orders from the passengers that had not already paid extra for a premium meal. This was a simple mistake, but it's also potentially nefarious activity, if this sort of double-dealing happens often. Nevertheless, the airline should have acknowledged and refunded the mistake, because regardless of whether you were awake or not, which you were, you still didn't get what you paid for.

[@sandyneedham6499]

Perhaps they sold the premium meal to a passenger nearer the front - and pocketed the cash?

[@richardnei]

We applaud to for holding airlines to account. Although I totally understand that airlines are really struggling at present, however you expect to received the service that you pay for and if they can not provide it then you in your rights to receive a refund at the very least. ✈️

[@tilly704]

If they do not have it… why did they offer it?, btw last seat always struggle with the meal.

[@npont3819]

Thank you Josh, You are one of the few channels like this on youtube that is always honest and calls out bad airlines. Hope you are well

[@andrewcoogans471]

When this airline was a simple charter carrier called Iberworld I dealt with them as a dispatcher, charter rep, etc and they were a pleasure to deal with. They had simple, straightforward rules and procedures and a helpful ops department and nice crew. How disappointing that they have evolved into this mess!

[@Asptuber]

How interesting to hear. My thoughts about this video was that "exposing" misses like this is less important to the public, but vitally important to the other people working at the airline: - Cabin crew: there's not much they can do if the ordering and loading process of meals doesn't work - People responsible for the catering, or for passenger ordering systems: they need to know if the cabin crew is screwing things up - Website and systems people: if the systems don't work, they need to know so they can fix it. - Everyone: if the complaints department is horribly incompetent (as it seems here), they need to be replaced.

[@ElCuervodeSanlo]

They are still doing charter flights. Iberojet is a result of a fusion between Evelop and Orbest. They primarily do charter flights, but fortunately they allow you to book a flight. For 290 euros a flight Cancun Madrid is really cheap. A meal that has not been provided and this guy complaining like a little child crying, seems very funny to me. He has been refunded an he had his meal even tvough it wasnt the royal meal that he deserved. He doesnt say too much about the rest of the flight..this is b...it.

[@mackjeez]

@@ElCuervodeSanlo Did you watch the video he did not get a refund even though he was promised one. They made a mistake BUT they freaking lied and put the blame on him. Doesn't matter if the flight is cheap or not, he paid extra for his premium meal which he did not receive, it's plain robbery.

[@ElCuervodeSanlo]

@@mackjeez yes, he got a refund, i did watch the video entirely. He received a meal. And you assume that what he says us the truth...but who knows...

[@mackjeez]

@@ElCuervodeSanlo Maybe you didn't hear what he said: at 11:04, he states the following "Oh of course they mention the refund and guess what? That also never happened" The meal received is already included in his fare, he paid 20 euros more to upgrade. So they ripped him off from 20 euros. Checked reviews and his experience is the norm, small charter airlines are pretty bad in general because they just don't care, even if they had a zero review score, people will still use them because they are not only cheap but they don't have any better alternatives, this charter for instance is specialized in direct fights from and to Portugal/Spain to South American countries, the alternatives can't compete.

[@diz808boi]

You’re right! It’s not ONLY 20 euros, it’s how they lied to you. You do deserve a refund and an apology. I hope you get it. Sorry you had to go through a bad lie of such a horrible airline. Thank you for the review

[@mjt8199]

Indeed, it's not only 20 euros but many thousands. How many have been stung like this and simply not bothered to chase this up? The airline is laughing all the way to the bank.

[@kirilmihaylov1934]

@@mjt8199 what about Boeing

[@mjt8199]

@@kirilmihaylov1934 What about them?

[@kirilmihaylov1934]

@@mjt8199 they killed 346 people

[@mjt8199]

@@kirilmihaylov1934 What's that got to do with the price of an airline meal?

[@benny2012]

"Feel free to use this footage to train your crew..." Love it.

[@fardeensomurroo6938]

Thank you Josh for another awesome video which is definitely helpful to all of us..this is what people normally experience compared to certain people for whom the red carpet is rolled out whenever making a video.

[@annammathomas4815]

And now it's confirmed that in the list of your top 10 worst airlines 2021 this airline will be there 👏😂. We are with you Josh , you need not to worry. ❤️❤️❤️😀

[@mtrader2116]

Malayali da

[@gharwood1356]

If, as in this case, you're acting as a journalist, it's part of your remit to expose these things. Unfortunately, from my experience, it's all too common for customers who haven't received the service they booked to be fobbed off like this, particularly if they don't speak the native language of the carrier. I've had this from Iberia on a couple of occasions, so avoided using them, causing them to lose a party booking that I was responsible for organising. If they'd responded to my concerns properly, they'd have gained far more revenue than it would have cost to put right my problem. False economy.

[@lovelylatoya3811]

I became a new subscriber yesterday, I love your vlogs. You’re honest and you don’t sugar coat things like some KZbinrs. Keep up the great videos!

[@twogirlsabroad5173]

I applaud your request for your refunds to to donate to charity. OUTSTANDING!! This is by far the most human effort on your part. KINDNESS is what our world needs.

[@labtechsuperstar]

You're damn right you need to hold them accountable! Good for you to publish the video, I'm very curious to find out if any reps from Iberojet see the video and comment.

[@lorijohnston4311]

OMG, I'm dying over the "awake, asleep, awake, asleep. Please feel free to use this footage to train your crew." GOLD. Thanks, Josh! Love your videos!

[@Kit-vb5rm]

I'm sure you get told often Josh, but I need to say that you are seriously the best reviewer of these airlines. Your honesty and no bullshitt comments are refreshing

[@sincerelysim]

You go Josh. I love that you tell it how it is, tell the truth and show an airline for what it is. I love that you call them out on their lies and the rubbish they speak. Hope you eventually get the meal refunded.

[@danielintheantipodes6741]

Yes, it really IS the principle of it! If they cheat on small things, how can we be confident that they are not cutting corners on the essentials, especially things that don't necessarily show, like maintenance. It is a worry. Thank you for the video.

[@johnattersley2135]

Great work calling them out for their dishonesty! They don't deserve the support of the flying public who spend their hard earned money for inferior service and lies. Keep up the great content. Hope to hear that they have refunded and apologized to you.

[@JoeandHarlee]

Thank you again for your great review and exposing the bad airlines. Keep it coming and keep the pressure on the airline industry!

[@harim9980]

Thank you Josh for such an honest review! I always appreciate your honesty 😌 when reviewing airlines!

[@bernhardcdavid4062]

Josh I Totally agree with you to voice your opinion... These ppl get away with lies 24/7.. An avid supporter

[@rickc5303]

You are %100 right! Its about the principal, and perhaps even more importantly credibility, if they cant get these simple things right and then prefer to lie about it, what else goes wanting with this airline? Mistakes can happen, but when they do measures should be put in place to make it right and prevent a re-occurrence. Lying about it doesn't reinforce either of these principles and only brings potentially more serious lapses in their ability to manage an airline to mind. Thanks for your review and I will keep these issues front of mind when I am booking flights!!

[@garryrobertson9412]

Nice piece of video footage as you disembarked the aircraft - keep up the good work😘

[@TheHayateMonogatari]

Hi Josh the only reason I could think of why this all happened was that I found you actually sat in 50K, and perhaps the crew didn't know that and assumed you were still at 50B but the person sitting in 50B behaved like what the airline messages say as normally on LCC all those extras were tagged according to the seat number... so yeah IF this is not the case, then yeah the airline did seem sucks...

[@Spookrider100]

Well said Josh, they need to be held to account...another airline to avoid!

[@TravellerYT]

An interesting report, thanks for sharing your experience! Greetings from Copenhagen - Maxi & Maro :-D

[@denisvermeirre1024]

I flew out of Cancun in the 80s. At the time, it was little more than a glorified bus terminal. I can't believe what the airport has become.

[@planetpepe4890]

This story really descended quickly

[@christianzotter4224]

Could look and listen to You for hours! Thanks for Your interesting videos! All the Best to You, and stay safe and healthy!

[@thesneakyzephyr4531]

"They definitely deserve an Oscar, for the weirdest story that I've ever heard!"

[@aburubaetjohn3675]

Great one Josh. Please share your advise and recommendations after every review

[@oeflinger]

Just dispute the credit card charge they will listen to that…

[@flyebos]

Had a similiar experience on British Airways world traveller. The purser acknowledged the mistake, upgrade us to Club World and served us First class meal. That is service!

[@parikshitsingh3474]

Never expected this

[@eleanormay729]

I agree with you Josh, it's the principle of them scamming you. If they did this to every passenger they would be stealing lots of money. That's just not cool!

[@TheJayChew]

Tomato juice is the biggest lie of all time, but this is a close second.

[@danb7840]

Explain please? :-)

[@Yendori.]

How is your comment 3 days old? The video was posted one day ago.

[@TheJayChew]

@@Yendori. It was posted 3 days ago for Josh's patreons :) Join in and support him! ✌️

[@ATherapySession]

You win the internet today! 😂😂😂

[@michaelrogers5179]

You're totally right Josh, its the principle of the matter that counts, regardless of the cost!

[@MsBerlinski]

The name is Iberojet. Not Iberiojet ;)

[@l3v1ckUK]

Cocking up and not having your meal is one thing. Making up such ridiculous lies is quite another

[@doodles3075]

Oh Josh my dear friend you really need to stop falling asleep as soon as you get on the plane. We need videos of food, toilets and how the crew did. With 391k subscribers we need more than just watching snore through 10hr flights🤣

[@JoshCahill]

Hence renaming my channel: Asleep on a plane.

[@ConcordeError404]

Just proves that Josh himself hated the airline, too tired to bear it any longer XD

[@doodles3075]

@Josh Cahill love it!

[@pennantification]

It would be pretty funny to book a flight on the same route and try to sleep through the entire thing like they suggested - just to see if it’s possible.

[@GreatGreebo]

Great review…thank you for your honesty. I’m curious if they will eventually realize what you do for a living and suddenly apologize to you and refund your money 🤷Please let us know!

[@jamesm6333]

How does your skin look so beautiful in that toilet lighting!? I always look like a bloated fish

[@mazucato]

love the exit takes you had by 12:55 you provided a great view of the plave overal enviroment

[@redsbricks5993]

Just fly Iberia in this case, they’ve changed their meal service to the same company as Turkish (Do&Co), better crew and cabin, my experience with IB flying from Madrid to NY was amazing, they even let me go in the cockpit in flight, couldn’t have a better experience on board… anyways nice review as always!

[@bend5020]

Hi Josh, def. an airlines I wouldn't want to travel on. BUT for your meal options: are you're sure you sat in the right seat/row?!? Because you refer to your booking on seat 50 B, which is on the left site of the aircraft (and show the booking for that seat as well), but clearly sit on the right site of the aircraft? More like seat 50J or 50K? I mean still they could have made sure to give the meal to the right pax, but probably some other guy sitting on 50B got your meal and the answer written by them reflects seat 50B and not 50K/J ?? Still not an airline I would fly :-)

[@JoshCahill]

50B was the initial booking but a day later I changed it cuz the seat next to me was taken. Looks confusing I know.

[@dianeschroeder3980]

Poor Josh. You go to Cancun for two days and get constant rain. Then you get on an a350 for a 10 hour flight to Spain and get this garbage flight. Good on you to expose their shortcomings❤️👍✈️

[@kevinvanbever8490]

@Samuel Jesse Jonah not even NZ anymore 😥

[@kirilmihaylov1934]

@Samuel Jesse Jonah why

[@kirilmihaylov1934]

@@kevinvanbever8490 what happened

[@nibzee]

@Samuel Jesse Jonah dont forget the NZ travel bubble is currently closed :(

[@louisbeerreviews8964]

It’s 9h

[@travelbee2454]

Well interesting video. We just had clients on THIS SUNDAY who was BOOKED and CONFIRMED, with TICKETS ISSUED with IBEROJET / EVELOP from CANCUN to MADRID. When the clients arrived to check in, the clients were told that there was no booking for them there, despite the client had the PNR reference number and the electronic ticket that was issued. . The clients were told to contact the travel agency because there was no booking for them. a total of 25 clients were left behind. No customer service, no assistance, no responsibility, no reply from IBEROJET. So I completely understand your frustration. I have never seen such irresponsible behavior from an AIRLINE. NO accountability, no answers...

[@matttanner9745]

Josh,great to see you back mate, unfortunately I was asleep watching this great video, so please tell me when I wake up 😜🤨

[@gabyprinzing922]

You are so right, its not about $20, its about the principle.

[@thomasg4875]

You are saying „Iberiajet“ or „Iberiojet“ and keep wondering about the English level of the crew, that‘s just super hilarious.

[@Kamau1865]

Absolutely disgusting behaviour from this airline; caught overtly lying to customers. So glad you exposed this.

[@travelwithfeb8337]

Wow can't believe what happened to you 😳

[@dado380]

On 6:00 LG tone free earbuds can literally work anywhere with headphone jack input,tested in the air.

[@SlavaUkraini85]

how dare you to just fall asleep 😂 But seriously: I’m also surprised that the crew doesn’t speak or understand English very well. What in case of an emergency?

[@pennantification]

Right? Doesn’t the flight crew have to pass an English proficiency test to be able to be hired? I know they do on most legacy airlines.

[@rajorshi4u]

You are right! But I suppose, its a cost saving measure & moreover with mostly unruly passengers on board.....who would listen to them? All would run to save themselves in everyway possible... Forget Safety!!! This is a calculated risk (cost saver) taken by the airline.

[@KL-ib1kf]

There’s no requirements for cabin crew to speak English, only the pilots. Also this flight is coming and going to Spanish speaking countries.

[@randomname9949]

I'm Spanish, and yeah most people suck at english 🤣🤣

[@bryx170]

@@KL-ib1kf but still, they have non-Spanish speaking passengers. So they should learn.

[@QuiteSpiffing]

I wonder if the flight attendant faked being unable to speak English. I cannot imagine they let someone who isn't fluent in at least one of the most common languages used in the world that isn't their native language.

[@LegoMiniMovies]

Ah yes you were asleep while filming, talking and eating breakfast. That's what I call a sleeping passenger.

[@dasherq4850]

I totally agree with you. Good luck in the future. Thanks for sharing your videos

[@charles2109]

Considering Josh is a veteran in reviewing airlines, I seriously doubt he’s going to be asleep during a crucial meal period where he always reviews that crucial service in its entirety and share it with the rest of us. So yeah I call the airline on their BS story as well.

[@JoshCahill]

A Veteran Airline Reviewer haha - this made my day 😂 - Thanks Charles :)

[@benjaminzeev3272]

He did two tours of Ryan air and fought in the front lines

[@electricsilver]

I noticed on a Ryanair flight that the crew kept telling the passengers they had no change when providing items and beverages for sale. I then noticed this becoming common practice across other Ryanair flights. £1 here & there; €2 Euro here & there. That's a lot of change over a year.

[@grapesofwrath1984]

Happened to me with a hotel in Bangkok. I booked for a more expensive room, with only some “mini-bar” for difference. No mini-bar.

[@Zoe-ee2xb]

Yay 😊 finally ! Another Vlog from my Josh 😊😊😍 been waiting almost everyday.. 😅

[@choieunhwi4069]

I really like Josh's trip reports, honesty shines amid tons of fake reviews sponsored by airlines

[@donstewart9168]

Great video, keep up the good work Josh.

[@lesleyallinson8738]

I am glad you put these vids up giving us the real flight news,

[@_smurfitude]

Take the footage and call your credit card company, dispute and don't pay these people, Josh! Dispute right away!

[@amishagarwal3151]

Amazing video! But the first thing you must do once borders open is to review Vistara 787 new economy seats pls!

[@lifeversity4365]

I totally agree with You Josh. I prefer to pay extra to make my journey comfortable. If an airline gives you an option to pay they should honour that 100% else its a scam.

[@kassandrachavez1733]

Hi Josh!! Love your videos!! Blessings from Chicago Illinois 🙋‍♀️

[@rdgreeley]

I wonder if Iberiajet is different from the regular Iberia. I've always had a good experience. I do like your picking a great seat in the back. Nice review.

[@chitown1098]

I totally agree with you Josh. All airlines must be held responsible for their promises. Too many airlines fall way too short of their promises.

[@muthah3013]

I have found that most of the premium flag carriers provide decent services and food. However, never expect anything similar for second tier carriers. You get what you pay for (except for extras: they never seem to be worth it). .

[@marioluxrodriguez5048]

I flew one day with British Airways from Valencia to London and the flight was overbooked and they didn't want to give me an economical compensation for staying in Valencia, also I think their sits are not that comfortable, I prefer flying with Iberia wich is better than those lowcost companies (Iberojet for example) and more serious than British Airways. Just don't fly with lowcost companies.

[@JoseDiaz-wk2tw]

All flight attendants in the world have to know how to understand, read and speak english. The flight attendants knew exactly what you were saying. Very rude and unprofessional.

[@FreshSalad645]

I always think that airlines (or any company really) that creates small transactions to bloat their sales and revenue, do it at both the detriment of their passengers/customers and their employees. First, the customers, because it means that the basic service provided is realllllyyyy basic, borderline bad, but also that customers have to pay more for something barely better and then get massively disappointed when their overcharge for something isn't followed by great service. But then, the employees. Because the flight attendants are not the ones thinking up these kinds of "extra services" which make both service and care less streamlined and easy, compared to a two-menu choice that is pre-prepared and easier to serve. They are also the ones who are "blamed" when maybe they weren't stocked with the food on board or they didn't receive the seat lists of the passengers with special meals, etc. It makes their job harder for the sole reason of stakeholders wanting to dish up the minimum amount of service with added extra-transaction, while lining their pockets with $$$. So everyone loses out in the situation, even their brand reputation, but as long as they get their money, meh.

[@avpsycpilot452]

Great video. Thanks for trying to keep them honest.

[@WH729]

It happened to me on Finnair. I payed 100 usd extra for a plus seat. But they changed my seat on the gate, the reason was that the trans-action did not happen. But funny enough I’ve asked the bank. The transaction did go though. I’ve asked for a refund they said they will but since I’ve never received a refund.

[@cremebrulee4759]

The issue with the meals wasn't that you didn't get to eat because you were asleep; It was that you weren't given the meals that you paid for. Their explanation makes no sense.