f150 usb not working fix

2018 f150 sync 3 usb ports not working
Master Reset How To
#sync #sync3 #usb #applecarplay #androidauto #fordf150 #fordtechlife #fordtech Subscribe if you haven't thanks
Part#
HC3Z-19A387-E hub assy list price from ford 57.49
had one like this the other day and it was a USB cable issue from the apim to the hub assy the customer replaced the USB hub still had the concern apim modue is about 450.00 the cable was about 60.00 quick video of cable replacement here • ford f150 usb not work...
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[@user-uo6so7cs3z]

I did the reset of the system, but my problem turned out to be the fuse in the fuse holder. You were very helpful showing me where it was and which fuses to replace. My system has now updated and I no longer have a couple of sync problems. So, thank you so very much for the very helpful information in this video.

[@javiersantiago9372]

Where is the fuse located? Having same issue and dont know where the fuse is

[@ryanf5719]

Worked like a charm! Really appreciate you doing this video. I use my apple CarPlay everyday as I’m in the vehicle a lot. When I jumped in this AM, I thought I would have to take it in to get it fixed. Super stoked it was so simple! Again thank you!!!

[@fordtechlife]

No Prob thanks for watching and leaving a comment 💪🔥🇺🇸👍🔧

[@denverjeffery3462]

THANK YOU just bought my first newer truck had it 3 days and the ports quit working you’re the man

[@teamlaststall4310]

Great video! I was having problems the last couple of weeks with a message on the display screen stating “usb cable is disconnected.” The blue lights were on around the usb port but Apple car play would intermittently disconnect and reconnect. I picked up a new usb port from Ford, followed your video and within minutes it was fixed. Thank you, this saved me the time and hassle of having to bring it in for repair.

[@fordtechlife]

Glad I could help 👍🔧🚗👊🇺🇸 thanks for the feedback

[@fordtechlife]

Glad I could help 👍🔧🚗👊🇺🇸 thanks for the feedback

[@justinunderhill6430]

Retitle this to “f150 usb not working fix” and you’ll get a lot more hits! Worked for me brother, thank you!!

[@fordtechlife]

Thanks brother for the feed back 👍🇺🇸🔧🔴

[@WRA005]

Thank you so much!! Was upset thinking I was going to have to take it in to the dealership. Worked like a charm!! Such an easy fix.

[@fordtechlife]

Thanks for the feedback 👍👊🇺🇲🚗🔧

[@a1bassnguy]

Great help. Master resets were not effective for me but glad I was able to try. I also disassembled the module to clean all connections. No visible signs of damage or soda. I suspect water splash shorted it out. Replacing the module was my final fix. USB was affected, not the led lighting. btw... Ford changed the part number. Parts guy at the dealer pointed it out after frustration to locate the part in the catalog. My 2018 F150 original part HC3T-14F014-AC. The replacement now from the dealer (FoMoCo) is now HC3Z-19A387-H. Hope that helps someone.

[@fordtechlife]

Thanks for the info 👍 👊💪🇺🇸🔧🚗

[@robertray6226]

Excellent video. Fixed my USB ports immediately after watching the video. Saved me a trip to Ford. Thankyou

[@FletchyDog]

Thanks! My USB ports just stopped working all the sudden. Master Reset enabled them again. You earned a sub!

[@fordtechlife]

Appreciate the support and the feed back 🔧🚗👍🇺🇲💪💯

[@timthetoolman4575]

Thanks for sharing, I did the master reset and both my phone and thumb drive are working great now. Such a simple fix!

[@fordtechlife]

👍🔴💯🇺🇲🔧👊

[@mburns8229]

You rock thanks man. You are one of the 2 people on youtube that know how to show the small pieces your hands are touching instead of a camera shot at the back of your hand hiding what youre doing lol. Excellent point about trying the usb lit first. NOTE: I cleaned my whole thing after pulling out, it still lit up but never worked so this worked. $95 at ford parts i have carply back, thanks! excellent video.

[@fordtechlife]

Appreciate the feedback 🔧🚗💪🇺🇲💯 and I will keep that in mind on any future videos. thanks for the support 💯 🇺🇲🦅👊

[@mistarmer]

Thank you. I got into my truck this morning and USB wouldn’t charge or connect my iPhone. The master reset worked.

[@fordtechlife]

🔴⚪🔵🇺🇸👊👍💪🔧🚘

[@amydavis4905]

Thank you! This fixed my 2018 Ford Fusion usb port after we had a bad cable in it.

[@fordtechlife]

Thanks for the feedback glad i could help 🙏🔧🚗👊🇺🇸

[@ryhalfmcjames]

Nothing but tech issues with mine. I’m likely done with ford after this truck. Thanks for the vid!

[@johnheinl1664]

Good information. I would like to have seen how he removed the USB port from the console.

[@fordtechlife]

kzbin.info/www/bejne/g3LUmaZuhql1passi=wrRAaSIt-QZjqOPn it's kinda like this one 🙌🇺🇸👊🔧🚗

[@Dell9697]

Thanks. Your video fixed my USB connection to my iPhone.

[@fordtechlife]

Thanks for the feedback 👍🔧🚗🇺🇸

[@valiantjedi]

Thank you so much! This just fixed my F150!

[@fordtechlife]

Thanks for the feedback 👊🇺🇸🔧🚗

[@ryandacey2296]

This worked straight away for me thankyou now I know to master reset if I have the same problem 👍

[@fordtechlife]

I'm glad it helped thanks for leaving a comment and thanks for the support 👍🇺🇸🔴🔧🚘

[@thecrew8612]

Great video but do you have a guide or explanation video on how to pull out that usb hub? My situation is pretty much the same with one of our trucks.

[@fordtechlife]

Haven't made one for this style but it's on my list to do 👍🔧🚗🇺🇲🔴💪🔥💯

[@fordtechlife]

kzbin.info7OwYf7eKuSg?feature=share. Just this one so far

[@thecrew8612]

@@fordtechlife If that's the same way with the others ill definitely try it. Thank you appreciate your help.

[@Oakdogg]

It worked thanks 🙏

[@fordtechlife]

Thank you for checking out my video and leaving a comment 👊🇺🇸💪🙌

[@jordanb433]

Worked for my 2019 Mustang! Thanks!

[@dylandeasy7009]

Went through this process, ended up having to order a new usb port. Still doesn’t work. Checked fuses too and nothing. I’m at a stand still with this, any other ideas?

[@fordtechlife]

I have had to replace the cable from the sync module to the hub before, thats your next cheapest part if it still not working next would be the actual apim module 🔧🚗👊🇺🇸

[@user-uo6so7cs3z]

Cool. I have a 2020 STX and I'm gonna try this because my usb are not working. I got an error message saying that my cord was shorted and I believe it shut it down because of that. I got the error message twice. I'll let you know what happens. No spills.

[@fordtechlife]

OK sounds good do the reset and you should be in good shape thanks for the comment 🚗🔧💪🇺🇸 appreciate the feedback

[@brandonhubbard8905]

Worked for my 2019 f150 👌🏼👌🏼thanks

[@fordtechlife]

Np appreciate the feed back 👍🔧🚗🔴🇺🇲💯

[@kendavis1198]

Well, We WON'T BE DOING ANY MASTER Resetting on our 2020 Expedition..... Thanks to this VIDEO, Saved us from reloading the Phones, and All the Map Locations / Destination's etc, etc, etc, etc. Personally, I would have Tried another USB Charger / Port before I did Any MASTER RESET! Stumbled onto this VIDEO This AM 03/12/2024, and will Be replacing the Charge/USB Port!

[@fordtechlife]

Some times the system gets overloaded with everything especially When phones are getting updated and things change And no longer wanna work correctly the master. Reset helps refresh everything and makes the system Work faster and better. But hope everything works out for you. Thanks for the feedback

[@isaacbwalya8480]

I have the same problem. Any help with a link where I can get a replacement for the charging port?

[@kendavis1198]

@@isaacbwalya8480 I will come back with the Part # we got for our 2020 EXPEDITION later today SUNDAY JUN 30th 2024 if ya ain't gotten it by then. We ordered it from FORD where my Niece Works with the VIN # To be sure. Stand By.

[@kendavis1198]

Hey 8480... Here's the FORD PART #. LB5Z-19A387-B. Should Fit, that's a FORD PART #. Geterdunnn..

[@fordtechlife]

The part number for the Usb hub assy is HC3Z-19A387-E list price from ford 57.49

[@therpcuban8608]

fordtechlife this USB part seems like it’s for the older f150 from 2016/2017. Is there a link for a newer one or will this part fit just fine?

[@fordtechlife]

@@therpcuban8608 so KL3Z-19A387-AA IS 18 AND UP 👍🇺🇸🔧🔴

[@ElavatedxEmpire]

@@fordtechlife I need this for my 2018 Ford Expedition Max Limited, which part number would it be please? Fantastic video btw and thank you!

[@fordtechlife]

@@ElavatedxEmpire Eni they have revised the number so much ud need to call ford for the latest production part number 💪👍🇺🇸👊🚘🔧

[@ronniemilks6479]

You Dah Man!!!...the master reset worked. Thanks a million!!!

[@fordtechlife]

Good deal 🚗🔧👊🇺🇸

[@kathywhittle5525]

I did what you did on my 2019 Ford Fusion Hybrid and it worked! Thank you very much. However, it has happened again. Anyone know why it has done it for a second time?

[@fordtechlife]

Try a different chord it could be bad try a OEM not a cheapy 🔧🚗👍🇺🇲💪

[@rmpunk99]

Saved me a trip to the service center. Thank you!!

[@fordtechlife]

Right on glad I could help, appreciate you dropping a comment could use a sub if you want if not no worries 💪💯🇺🇲🔴🔧

[@Lisa-ym1si]

Thanks you just saved me $30 bucks at the Apple Store to buy a new cable…

[@shikitaford3602]

Thanks so much! I just want to continue my thanks to you for this video. It really worked. I did exactly what you said & you were right. Thanks Thanks Thanks!! I just subscribed to you!

[@danielguerrero3203]

You the real mvp!!

[@fordtechlife]

Appreciate the Kind Words 🙏 👍🇺🇲🚗🔧🔴

[@Rebel635csi]

Worked for me! Thank you for this video…

[@fordtechlife]

Thank for the feedback 🙏👊🔧🚗🇺🇸

[@Jthekid.]

W vid

[@JAIME1969Crist]

It worked on my 2019 Ford F150. Thanks 🙏

[@fordtechlife]

Good deal thanks for dropping a comment 👍🙏👊🇺🇲💯🔴

[@mountain177]

So my usb ports work. I just get a message at times that says usb hubs are unsupported. Any thoughts?

[@JAIME1969Crist]

Thanks for the tip. I tried the reset steps and it worked. Again thanks.

[@ryan5174]

Do you know if it’s possible to change just the back wall of the cubby area where the USB port fits into? I have a 2015 Lariat with Sync3 upgrade - my issue is the USB port is on the right side of the cubby and on the left side I have a cigarette lighter and would like to have just the USB on the left (to resemble the cubby area on this STX) and also avoid the chord from being in the way when taking things in/out of the cubby and remove the cigarette lighter. Thanks in advance for any help!

[@fordtechlife]

I think there is a couple variations of that cubby I would recommend looking into a wrecking yard and see if you can't find the other Style I believe there's one with no cigarette lighter with the USB port in a different spot 🔧🚘💪👊🇺🇸

[@jasongarcia1205]

it worked you have pulled me from the fire!! lol

[@Joseph_reid]

Facts I was about to loose my shit😂

[@MrM3hm3t]

Thanks it helped me

[@fordtechlife]

NP APPRECIATE THE COMMENT 👍💪👊🇺🇲🔧💯

[@johnschuch1649]

Master rest didn’t work for me.. looks like I need new ports. And my ports don’t even light up so figure a short. A question about lights on the gear shift. Mine don’t light up… are they supposed to?

[@fordtechlife]

Depending if the head lights are on at that time I think the shifter should I would start with new USB ports hub assy in some cases not many I've had to replace the cable from the port to the module hope this helps make sure when you do the master reset nothing is plugged in to the usb at that time and dry different usb cables and or a usb with music on it 🚗🔧👊🇺🇸

[@kathywhittle5525]

Hi! I really need your help with my 2019 Ford Fusion. My USB ports are not working. Both ports are lit up at night. I don’t understand where to start or what to do. Went to the dealership and they said they would have to keep my car 24 hrs or so. I can’t do that, I have to work. Do you think you could tell me some things to ?

[@fordtechlife]

Perform the master reset like in the video should work if that don't do it make sure you try a different phone chord could have a bad chord preferably a Good OEM chord

[@fordtechlife]

If reset isn't working you most likely have a bad usb port hub assy would need to be replace

[@LionsSBCHAMPS]

Wow thank you so much this saved my life 😅

[@fordtechlife]

👍🚗💪🇺🇲🔧

[@SuperCromoly]

Worked perfect, thanks for sharing!!!

[@fordtechlife]

Thanks for the feedback 👊🔧🚗👍

[@logannaramore54]

Hey brother, my radio hasn’t been turning on lately when I turn on the truck (when it’s cold outside), so I disconnected the negative terminal for about 10-15 sec and the radio display turned on. But my tps gauges on the digital dash aren’t reading kinda looks like this for all four tires ---.

[@fordtechlife]

Its most likley the ACM audio control module radio you could check the connection disconnect the plugs on the back of the radio insp the pins if everything looks good Reconnect the plugs make sure to get the connector fully seated should hear good click noise and then give it a try if it stopped doing it you're good if it keeps doing it you probably need to get a radio

[@fordtechlife]

For the tires you probably just need to take it for a good drive and it should start acting right

[@gavinroberts780]

Very much help thank you!

[@fordtechlife]

Thanks for leaving a comment 👊🇺🇸🔧🚗

[@monkey22797]

I tried on my 2018 f150. Blue lights are still lit up on the port but I still can’t charge or connect to Apple car play? Any suggestions? If I have to replace it where should I buy the part and do you have a video showing how to change it?

[@fordtechlife]

I would do it again make sure no chord in the usb when you do it and try a different chord and reboot your phone start a new connection when you master reset it should clear all the phones out verify that all phones are cleared out I would recommend a fird dealer for a new USB port that way you get the latest part out

[@alrun1836]

thanks for the assist man.

[@felixturner1509]

Even though it does work still very annoying having to do this leave a like and try it out cuz it did work for my ford

[@fordtechlife]

You really shouldn't have to do this very often might have a bad chord or usb port going out 🔧🚗🇺🇲💯

[@25413ray]

reset worked great thank u from rays repair

[@fordtechlife]

Ray Thanks for the feedback 🙏👍🔧🚗💯🇺🇲

[@gregleroy6123]

Hey drive a raptor I am actually a tech at Porsche and mine is doing same as f150 In Video I replaced usb and hard reset. Unit keeps stating faulty cable or device across top of screen. Anything I’m missing let me know

[@gryzmedia]

My 2018 F150 has no power source for the new usb for apple CarPlay, it was literally just a female usb slot and every single video I have seen has had the mini usb and the 4 pin connection. Any help would be amazing!

[@fordtechlife]

It should be there somewhere it may have fell down in there un less it's a conversion kit where they went from a 4.2 inch screen to a touch screen style the it may be a single USB chord

[@RedGSXR]

Quick and easy fix! Thanks!

[@fordtechlife]

👍👊🇺🇸💪🔧🚗

[@texas1852]

Thank you!

[@fordtechlife]

👍💪🇺🇸🔧🚗

[@JD.318]

Great video. The problem I'm having is that the usb is charging my phone but won't connect to android auto. I've tried the reset and changed usb cables and nothing changed. Any idea what it could be, it's a 2018 stx. Any help is appreciated thanx

[@fordtechlife]

Have you tried deleting sync from the phone and reboot the phone and or a different phone

[@fordtechlife]

Also see if it will read music from a USB thumb drive

[@JD.318]

@fordtechlife I'm thinking it's the ports because one day out of nowhere it read for about a min then nothing again. Would a short in the port cause it and is it hard to replace?

[@danceteacher313]

I really appreciate the video. I was wondering if you thought I needed to do the reset or is it just my cord because the USB would come on in off it would go off of sink into Ford android auto. It's driving me crazy. Do you have a suggestion on What chord is best to use? I have an S20 android

[@fordtechlife]

If its doing weird things a master reset is always good it resets stuff and delete sync from your device then reboot your device start a fresh new connection pay attion to all the prompts when you start a new connection allow permmisions always recommend OEM Cables apple or Samsung depending on device also trying some one else's phone to rule out a device issue 🔴⚪🔵🇺🇸🚘🔧 thanks for watching and commenting

[@ggs113]

Good video. God Bless America to you too.

[@fordtechlife]

🙏👊🇺🇸👍

[@TheNekry1]

Hi Bro! I bought a used 2017 Ford Edge with SYNC 3. Everything works perfectly, except the USB. The SYNC does not react on anything connected to the USB ports. But blue LEDs are ON. Can you advise how to check the issue, USB HUB, CABLE, or APIM?

[@fordtechlife]

Most likely hub needs replaced if master reset won't make it work start with the hub assy I have replaced a few cables to from hub to apim but start with a new hub preferably from a ford dealer 🚗🔧👍🇺🇲

[@dlsanchez2586]

Thanks for the help! It worked after the master reset!!

[@Robert_Sustaita]

If I’ve tried master reset multiple times, what could be the issue then? I’ve master reset and it works for a couple of weeks and then usb ports start disconnecting while using CarPlay. Then they don’t work at all. Also one of the usb ports doesn’t launch CarPlay it only charges my phone. From what I understand is that both ports are CarPlay compatible. Can you let me know next steps I should take. Also another thing I noticed is that when I plug in a usb cable it is very hard to unplug and the usb a tip of the cable gets stuck in the ports and I have to use a lot of force to get it out. Please advise.

[@fordtechlife]

I would replace the usb port hub assy with the latest one from ford 🚗🔧👊🇺🇸

[@kylegriffin5207]

I appreciate this👍🏻

[@richardgonzales17]

Maybe you can help me out with a little advice for my 14 explorer? When I plug my phone in it initially charges but after a couple seconds it stops charging. When looking at sensor data for USB port it says yes all the time whether there's a cable in or not. Also tried the master reset but was wondering if there might be anything else you've seen... only thing I can try at this point is just a cap discharge and see if that helps

[@fordtechlife]

I would try another cable preferably a OEM cable for the device being used also put some music on a usb drive and see if it will play the music off the usb drive, but it sounds like you might be having a cable issue, also possibly try another phone see if it will do the same thing, 🔧🚘🇺🇸🔴

[@richardgonzales17]

@@fordtechlife will do... also forgot to mention that this car died in a storage unit after sitting for 6 months and I had to jump it but scanned all systems and got a couple codes all for low battery voltage and cleared them all... but will let you know what I find just so you have something to recall yourself if you run into any problems... I've fixed all my prior problems with the entertainment system by simply factory resetting it like you did, but I appreciate the input.

[@fordtechlife]

@@richardgonzales17 with that being said you might disconnect the pos batt cable for 10 mins or so and reconnect if all else fails 🔧👍👊🇺🇸🚘

[@robertray6226]

Thanks!

[@robbprice78]

Thank you!!!! This was such an easy fix and worked right away!!

[@fordtechlife]

Glad i could help id appreciate a subscribe and thanks for the feed back 💪🇺🇸👊🚘🔧

[@jimcarleton3190]

Worked like a charm! Thanks for fixing my 2usb ports. Saved me some dough!

[@fordtechlife]

Thanks for the feedback 👍🔧🚗🇺🇸

[@carmob7499]

Good to know About the system Reset . Will that work on my 2019 mustang GT? For some reason I can’t get my sync system to recognize my cell phone🤔

[@fordtechlife]

Yes if its touch screen master reset it and maybe reboot your phone give it another try thanks for watching 🔴🇺🇸🔧👍

[@Txbba]

I have a 2019 F250 Port lights up but won’t charge my phone. Replaced port and same result. Did master rest and still same result. I have tried 3 different charging cables. Same result. Any suggestions?

[@fordtechlife]

Ya most likely it the cable between the hub tp the apim module the black one kzbin.info/www/bejne/j6urkJp6at2ahZI

[@ericaw8969]

You just saved my life thank you

[@fordtechlife]

Lol glad I could help thanks for the feedback 👍🔧🚗🇺🇲

[@FaisalRaja-jo4vv]

Thank you so much ❤

[@fordtechlife]

👊🇺🇸🚗🔧

[@bryonmaddas3358]

Thanks for highlighting the USB area. I am running in to a small issue on the same kind of truck, 2019 STX. I plugged a USB male in to the car port, and it has a 3.5mm male on the other end, which I wanted to plug in to my Sirius XM car dock. The USB "source" did not appear on the screen and the cable got real hot. My next try was with a USB Bluetooth transmitter that plugs in to the USB port. The power was there and Sync recognized the device, but the USB source, again, did not appear, and when i tried to connect to the Bluetooth the screen said "device does not offer and SYNC-compatible features". Should I try the master reset or is there no hope for what i am trying to do?

[@fordtechlife]

Yeah this system doesn't have a 3.5 auxiliary in Jack about your only option is to just use the Sirus radio that is equipped with or possibly going through a aftermarket radio store and have them wire in an auxiliary in Jack but I'm not sure that that's possible they have to look at it maybe they could wire in the auxiliary in to the satellite radio source thanks for watching or possibly use a Bluetooth device that will transmit the satellite radio sound from your device through Bluetooth for the truck 💪🔥🇺🇸🔧🚘

[@bryonmaddas3358]

@@fordtechlife I'll probably end up just using the FM transmitter and getting audio through the radio. Ford definitely gets an F in my book for this Sync system.

[@fordtechlife]

@@bryonmaddas3358 ya they used to have an audio in jack but have seem to of done away with it, the fm thing will work just wont be the best sound quality 👍🔧🇺🇸

[@scotthall1381]

I have a similar problem but sometimes it works and some times it does not I have tried multiple cables, funny thing is some times it still charges but car play won’t show up

[@fordtechlife]

Sounds like a port issue or the cable from the port to the module wouldn't hurt to update to latest level as well

[@cburton12387]

Worked like a charm for me! Greatly appreciated

[@fordtechlife]

Good deal I appreciate the comment and thanks for watching👍🇺🇸🔧🔴🚘

[@snakesolied2285]

Fordtechlife ... I have a 2018 stx super crew and the back seat USB aren't working did the reset and its still not working ... Now I have no problem buying a new USB port from Ford ... My question is could it be just a fuse and if it is wich is it??? Thanks

[@fordtechlife]

Marco ill look it up in the shop manual i think the rear usb might be on a fuse and not part of the sync system ill get back to you today if you have Instagram hit me up on there @fordtechlife💪🔥🇺🇸🔧👍

[@fordtechlife]

Battery junction box under the hood fuse position f58 5amp fuse usb rear charge port 💪🔥🇺🇸🔧👍

[@_amberwade]

If I replaced the USB hub and it still isn’t working, what would the next thing be to do? Replace wires? Or does this indicate a bad APIM?

[@fordtechlife]

Providing you already master reset the system then I would try the USB cable from the hub to the apim module kzbin.info/www/bejne/j6urkJp6at2ahZIsi=xUvhfsW9gmDfnIMj

[@fordtechlife]

Providing you already master reset the system then I would try the USB cable from the hub to the apim module

[@_amberwade]

@@fordtechlife thank you!! I did the master reset which didn’t help unfortunately. Thank you for linking the other video, I was hoping there would be one to help with the wire replacement!

[@_amberwade]

@@fordtechlife thank you so much! Just replaced the wire connecting the APIM to the usb hub and now have working CarPlay again!! 😊

[@kristenmiller6310]

So if the light around the port isn’t on, will the reset work?

[@fordtechlife]

Some of the later models of usb ports they took the lights away do to heat issue from the lights so give it a try some times you might need to do it twice if it works all phones will be deleted from the system

[@Breedy00]

Worked. You da man!

[@fordtechlife]

Thanks I Appreciate the feedback 👊🔧🚗🇺🇸🙌

[@midliferc1165]

Great video! ANY CHANCE you have ever seen the sync 3 ask about turning on automatic updates and sync diagnostics EVERY TIME you start the vehicle.. as well as never hold the wifi password? Thanks again

[@fordtechlife]

Yes usually once you set that up it will save it you might do a master reset then allow the auto updates and connect to your wifi should save it or do the master reset then do a power reset disconnecting battery cables 10 mins with the door open then reconnect give it a try if it still won't save recommend updating the sync module and retest the auto update can take up to a month do finally go thro at times

[@midliferc1165]

@@fordtechlife … thanks man, that will be on my agenda this weekend and I’ll report back.. lol. Really appreciate it

[@fordtechlife]

@@midliferc1165 I Appreciate the feed back as well thanks 🚗🔧👊🇺🇸

[@midliferc1165]

@@fordtechlife … welp, lol… tried all of the above. Still constantly asking me to turn on automatic updates, doesn’t remember wifi info ect. The last thing you mentioned is updating the sync module. Is that a different set of steps or did you mean replace? Thanks for your help

[@midliferc1165]

update... since the last report, i have notices it has gone some time w/o asking me. and it seems to be getting less and less. thank you!. ✌

[@aimysanchez6337]

Hey so I’m trying to connect my usb to the module and it’s not working. If the master reset doesn’t work should I put a new module and put the usb inside the new module? (If the master reset doesn’t work) and then maybe the usb will update my software version?

[@fordtechlife]

Not sure exactly what your asking if you put a USB thumb drive in the hub and nothing happens then master reset it some times might have to do it twice if it doesn't reset as in all phones gone from the system if no luck at that point I would try a new USB hub module

[@IamCaptCaveman]

Would this cause the sync maps update not to happen?

[@fordtechlife]

If your having issues with wifi update wouldn't hurt to master reset but honestly update over you home wifi can take about a month or so your best bet is to get a thumb drive and download the latest update from the ford website based on the Vin number of your vehicle help.ford.com/update-sync/ or take it to the dealer for a force update 💪🔧🚗🇺🇲💯 here's a video kzbin.info/www/bejne/rqitgnWLi5qhhcU

[@sinclairgailliard1060]

I was wondering if anyone can help me 🥺. I have a 2016 Ford Fusion and my sync isn’t working. When i press the media button it tries to switch over but it will go back to the radio screen. Also my usb drive isn’t working as well. I really need help!!

[@fordtechlife]

You might have a failing sync module you can try to perform the sync reset or disconnect the pos battery cable the red one for 10 minutes then reconnect see what happens if that doesn't work you might need to get the module reprogrammed or replaced is your system a touch screen ?

[@JAIME1969Crist]

Where can I get a light up USB PORT for my 2019 F150 4x4

[@fordtechlife]

The light usb ports tend to get hot ford went away from them due to heat build up 💪👍💯🇺🇲

[@jacobdees8233]

My truck said the us. Requires to much power remove usb but no usb ?

[@fordtechlife]

I've seen this if the chord has a issue try a different chord first 🇺🇸👊🔧

[@justinfleming3966]

The LED lights work and the charge my headphones, but when I plug my iPhone charger in, it won’t charge my phone or pull up Apple Play

[@fordtechlife]

Master reset and try a different chord and reboot you device 👊🇺🇸💪

[@wesvanderpol296]

fordtechlife, In your video, your test USB module is physically taller than the hub that was originally in the vehicle. How did you get the replacement hub to fit in the hole where the original hub was? Is there a new part number? I have a 2018 F150 and the part # HC3Z-19A387-E is too big to fit in the hole as the damaged hub in your video. Help?

[@fordtechlife]

It can only go in one way has a little notch on the one side of it they were both the same size 🔧👍🚗💯💪

[@pines8411]

Hey Ford tech dude Just got a 2019 Mustang Gt with track pack. Love the car but don’t like the 4 inch screen.is there a way I can upgrade to the bigger stock screen? Maybe you can some videos on mods because I want to do some bolt ons ..thanks awesome channel 🇺🇸💪🏼👍🏻

[@fordtechlife]

Its not easy to go to the big screen not sure that it can be done I'm thinking the big Dash harness would have to be replaced the screen is not cheap and neither is the apim module we're talking most likely thousands of dollars there might be an aftermarket kit though that can convert it using the Ford components and an aftermarket harness I'll have to look into it thanks for watching though🇺🇸💯🔧🚘👍🇺🇸

[@pines8411]

Wow I thought it would be only like a plug-and-play sort of deal all the wires were there sticking about going to the junkyard looking for one of those big screens in the modular to upgrade it but if it’s gonna be that difficult I might have to take a different route thanks🇺🇸

[@fordtechlife]

Well wrecking yard parts would be alot cheeper ill look at the wiring diagram on the plug for the apim module For touch screen and non-touch screen to see what might be different wiring wise, because both touch screen and non the apim location is located same spot, on the mustangs 15 and up 🔴🇺🇸🔧👍

[@pines8411]

FordTech ...Hey I’m the one on instagram chatting with about h pipes ..if you didn’t know..lol thanks for the information

[@fordtechlife]

@@pines8411 ok i got you 👍

[@roman_411]

What’s up bro so I bought a new USB from Ford and it lights up but I’m not getting anything what do I do now ?

[@billypeterson9284]

Did you ever figure it out? I have a hub that lights up but the system ain’t detecting USB

[@carmenpete]

I have a 2013 Explorer, no USB's will work, I can not find any good help online - will master reset work for this vehicle ?

[@fordtechlife]

Yes that's where you wanna start 👍🇺🇲🔧💯

[@mikeparkyn1782]

I get a notification that the USB device uses too much power. Please disconnect. But nothings connected by USB. Did the master reset and still get notification. Any thoughts?

[@fordtechlife]

I've heard of this system needs to be updated and see if that helps 💪🔥🇺🇸🔧👍

[@user-mu9mt5vl4j]

Hey man, I'm having some trouble with my usb port. My usb port has always lit up but wouldn't have any actively (not charging or the system detecting usb). I replaced the usb hub and still have the same issue. It lights up, but doesn't charge or detect. I've tried master reset. I've tried multiple cables and still nothing. Could this be an APIM issue or is it the cable to the APIM?

[@fordtechlife]

Most likely it's the cable from the USB to the apim if you did the hub alredy 👊🙌💯🇺🇸 I have never had to replace a APIM for this issue usually the hub or the cable from the hub to the apim but it's process of alimentation if you do the cable and still have the concern it's APIM TIME

[@user-mu9mt5vl4j]

@@fordtechlife Is there a reason why that would go out? It seems weird to me how a cable can go out like that and cause these issues. But, I'm thinking it is probably the issue. My screen reacts very well with little to no lag so I don't think my APIM is bad

[@juanmayorca4665]

@@fordtechlifeive replaced the hub and apim and while the hub does get power it doesn’t charge or read my phone. Would it be the cable? If so whats the part number? Ive tried master reset, my fuses are good, its driving me nuts!

[@JBIRD270]

Thank you U the MaN!!!

[@fordtechlife]

👍🙏🔧🚗🇺🇸

[@logannaramore54]

Hey man, my cable to my phone was kinda iffy when I wiggled it around it would work but it got worse and worse so I think I shorted out the usb plugs, the blue light around the usb holes still light up, thinking about buying a new usb hub?

[@fordtechlife]

You should be able to master reset it but if you want to replace it call your local ford dealer give them your vin number to get the latest revision on the USB HUB 🔧🚘👍🔴🇺🇸

[@logannaramore54]

@@fordtechlife yeah just called my Ford dealership they said they would need the truck in for 1-2 days and start schools soon and I’m working so I can’t drop it off, so I’m just gonna buy a new USB port and replace it. Thanks brotha !

[@logannaramore54]

@@fordtechlife hey brotha I don’t know if you’ll read this but I yanked out the usb hub and saw this vin on it, HC3T14F014AC, I found one on eBay about for like $56 and this is also for a 2018 f150.

[@fordtechlife]

@@logannaramore54 hey bro i can check that part number at work tomorrow but if its out of an 18 should be fine anything after 2016 is good for apple carplay or android auto 🔧💪👊🇺🇸

[@ethanmoya1470]

This didn't work for me unfortunately, my usb hub will read my phone but continues to disconnect and reconnect. The blue lights on the port shine and I tried disconnecting and reconnecting the port. I don't know what else to do besides update my sync to the latest version if not then to the service center. Anyone have answers?

[@fordtechlife]

Try a different phone chord and or some music on a USB drive see if it will play music OK

[@GunRunna47]

Ok so I’m having an issue with my Apple CarPlay I recently updated my usb module to the sync 3 model and recently did the update now I plug my charger in and it’s charging fine but I get the “this accessory isn’t supported by this device” message and the apple car play doesn’t turn on. I’ve tried different chargers cause I thought it was a charger issue but like I said it still charges in the usb. So then I tried 3 different apple phones in my truck same message. Now I did the master reset and reset my settings on my phone even did the latest update and still nothing. Do you know what it can be? I use to have the older sync 2 module since I have a 16 f150 but I got water in the ports so I recently changed it out do u think it’s the two harnesses that connect to the usb?

[@fordtechlife]

I'm thinking it might be the USB port is it a 17 or later sync 3 port that's gonna be a tough one if you were a sync 2 system prior when you say sync 2 you mean a mytouch system or sync 2 no touch screen system ? 🤔

[@GunRunna47]

@@fordtechlife I had the factory USB port but I did an update back in 2018 and it updated to sync 3 2.0 but I know it won’t run apple CarPlay without the newer usb module so then I recently purchased the newer module for sync 3 still 2.0 then I did the update now I’m on sync 3 3.0 but no apple CarPlay. I have the bigger touch screen so I know it should have worked. I wanna just go out and buy another usb module from the dealership but ifs its gunna do the same thing thats just a waste of $60. Do u think when I dropped the water all in the center box it messed up the wiring? I’m thinking yes and no cause if it was fried it prob wouldn’t charge at all. I know the older module I replaced didn’t work anymore. Any thoughts

[@GunRunna47]

@@fordtechlife This is the model I have which should be the correct one. HC3Z-19A387-B

[@fordtechlife]

@@GunRunna47 man that's a tuff one I'm not sure at this point I don't usually see wiring issues with somthing spilt usually just messes up the module I see alot of chord issues with car play usb chord they always rec oem but sounds like you have tried few different chords and different phones I will try to check in to the error message see what I can find

[@markb6158]

I did a master reset AND replaced the usb hub. Not working still. Any ideas?

[@fordtechlife]

The cable from the hub to apim would be next cheaper then the apim process of animation 🔧🚗🇺🇸👍

[@markb6158]

@@fordtechlife I am not entirely sure how to do that, do i have to remove the stereo to get to that? Also... something crazy is happening, on hard bumps my radio is changing chanells, like an old 80's CD player. think i have a short maybe?

[@online_now6834]

my usb and DC do not work, will this work for that?

[@varmint223]

My usb is working but will not update or keep time it’s always one hour behind the correct time

[@fordtechlife]

I would master reset and click the button to adjust for daylight savings if it still fails the time is kept by the Apim module 👊🇺🇸🔧🚗🙏 or even power reset it battery disconnect 10 mins

[@NelsonsReview1]

I have a Explorer ST. When plugging in my iPhone it will always charge the phone, but CarPlay only boots up about 60% of the time. Any suggestions?

[@fordtechlife]

Yes system probably needs an update you can try the master reset but if that doesn't help probably need to update the system i would take it to the dealer let them update it even the 20s have updates available 🔴⚪🔵🇺🇸👊🔧🚘

[@NelsonsReview1]

fordtechlife Thanks for the reply! 🇺🇸

[@user-bg3kk2pi7b]

I've done everything from your video it plays for awhile then it shuts off I have to reset it again why is this happening?

[@fordtechlife]

Might have a bad chord what plays for a while ? This post is a USB port issue what exactly are you having issues with

[@user-bg3kk2pi7b]

I uses a jump drive with music on it . If I turn the vechicle off for awhile when I start up it plays then stop as long as the vechicle is running its ok only when it is turn off I have this problem

[@TheNolesfan94]

Mine doesn’t have the lights like it’s suppose too

[@fordtechlife]

Some don't they updated to no lights on some models due to heat build up from the lights

[@weaver6385]

Mine goes in and out constantly. Tried 3 different cords. What could this be ???

[@fordtechlife]

If doing the same thing on a different device and chord probly need a new USB port hub 🇺🇸🚗🔧