Family suing Brooklyn funeral home following what they say was service nightmare

A Brooklyn family says they are perpetually in mourning, not only over the loss of their loved one, but because of the way they had to say goodbye to her. As CBS2's Lisa Rozner reported Tuesday, they're suing the funeral home because they don't want this to happen to anyone else.

[@jeanninenicolemoore894]

No way she was embalmed and kept in cold storage if she was smelling and decomposing! This is just awful and unacceptable! I pray the family gets compensated and the funeral home is investigated and fined!

[@Tiripsroirraw]

Agreed !!!! + the health risk for the family too. It's sad

[@jeanninenicolemoore894]

@@flygurl5548 The secretary said nothing of the sort......the medical director said “she was, embalmed, refrigerated & kept in a cold room”! Either way.....what was done to her and this family was unprofessional, disrespectful and an absolute disgrace!

[@Shestylez1988]

That’s what I said. I know people that held loved ones for 3 weeks and the only thing different, was the body was a bit darker but still looked peaceful. They didn’t embalm her and they definitely didn’t keep her body in the cooler.

[@joannemeaux2076]

She was not embalmed I'm mortician I know she was not in the cold room

[@tubeboi1]

She couldn’t Been embalmed !

[@onionbubs386]

Seeing your deceased loved one's body is difficult enough even when it's properly preserved. To see the body all rotted and mangled has got to be a type of pain I can't even imagine. And the fact that the family is Haitian, a culture that holds high reverence for the treatment of their dead, makes it even more tragic.

[@MrMJmusicLover]

Because people cannot accept that that's what happens to us when we die. Unless the body is preserved, it will rot, it will decay, it will decompose. Decomposition is a natural process of cleaning up and clearing away what's dead. We are so accustomed to life, that death is seen as ungodly and unholy. We treat death like we do life, if it's beautiful, it's approachable, if it's ugly and rotten to the core, we tend to stay away. It's human nature.

[@mrslavanderblu]

OMG. I’m Haitian. This would have been traumatic.

[@mrslavanderblu]

And such a beautiful girl. My God…

[@mikegresham9424]

My prayers go to you all, every family deserves the right to mourn and the mortuary to be professional..shameful....all my condolences to the famil

[@debrabecoats3171]

So sad😔

[@devynodyssey7734]

At my grandma's funeral I was so scared to look into the casket. When I finally did I was so relieved to see how peaceful and well put together she was. The fact that that last memory was robbed from these people is sickening.

[@xSmuggen]

That's awful. It's already a nightmare for a parent to bury their children but this takes it to another horrific level. This is a disgrace to mortitioners everywhere.

[@kyank1010]

My grandfather died during covid and it took us 3 weeks to bury him. At his funeral, he looked like he was 60 years old again. He looked so handsome and happy. That's my last memory of him. It still brings me some peace. I'm so sorry for this family to have that awful memory to live with.

[@sonyab2u974]

We buried my mom during COVID as well, It only took 1 week and she looked like an Angel 😇 but we still did a closed casket graveside memorial 🙏🏽❤️….now we waited on the headstone forever

[@khaleesisnow1683]

🙏🙏

[@khaleesisnow1683]

@@sonyab2u974 🙏🙏

[@lanasbrain987]

My great grandma was Buried a month and half after she died cuz of covid 😔

[@chriskibodeaux9818]

Well that not always what happens and u can’t stop decomposition! Funeral didn’t didn’t do anything but what the family asked them to do and absolutely did nothing wrong! Sometimes that just how it goes!

[@nursejacquie7850]

This woman was one of my best friends and it's devastating to me and everyone who knew and loved her that this us the way she was treated. She was a beautiful, kind, FUNNY, sarcastic, loving and loyal person and she is missed terribly. I can't believe that she is gone but she will forever live on in our hearts. Sleep in peace Regina.

[@ohsoocrazy]

How did she die?

[@chanelharris4794]

How she pass, she’s beautiful

[@favouredWoman777]

I was wondering the same thing, how did she pass? I know it's not supposed to be the main focus& hate to seem like im being too nosey. But she was so beautiful & looked to be young. & I know death has no age limit. I lost a younger cousin last year due to gun violence & it will never seem real that he's gone. I watched him grow up& used to babysit him. Sorry so long of a msg. But my condolences goes out to her family & friends & anyone whos dealing with a loss🙏🏾

[@kymberlipomerants5520]

@@ohsoocrazy I wondered the same thing, if she was in a bad car accident, her body suffered damage, but she may not have been embalmed right away and that will have the body decomposed and smelly, considering the heat as well. The "best friend" or so she says, may not know the details of it all.

[@Jamaicangirl21000]

@@chanelharris4794 She died in her sleep

[@KMarie86]

She’s beautiful 🥺💕 I’m so sorry this happened to you.

[@krissymarie9481]

I could not even imagine how her mother feels. This is awful. Rest In Peace Ms.Regina.

[@getphuked5632]

Completely unacceptable!! Shame on them for the disrespect!!

[@1handsmoke565]

💨💨 This is UNACCEPTABLE! Her body also had maggots crawling around. My goodness. She died peacefully in her sleep peacefully but this is a nightmare to the family.

[@NicoliRavioli117]

My God. Tht is awful. Yeah this funeral home dropped the ball big time. It’s obvious they did something wrong. Either didn’t keep the body refrigerated or didn’t embalm correctly. If they’re into cutting corners like that then they should just shut down. No family deserves to deal w such at an already difficult time. Especially w as much as these funeral homes charge. I hope the family gets justice for this.

[@TacoJ1LL]

Lotta of them are ran by creepies & war mongering families

[@GlitznGlamourUS]

@@1handsmoke565 OMG!!!

[@youtubecommercialsareascam8495]

We'll find out after the court hearing. Guilty people don't usually give interviews and which makes me think maybe someone might not be telling the truth.

[@f.acostaa9429]

This is heartbreaking. The family needs a refund and compensation for the trauma they went through.

[@jhil7]

@@jakestone35 Yea

[@Jezraahhh]

That is beyond sad and unacceptable... I was beyond grateful for the funeral director when my 9-month-old baby passed away. She literally had him looking like an angel. I couldn't believe how angelic he looked. My child was literally glowing! I gave the director the biggest hug and thanked her from the bottom of my heart, with tears streaming down my face. She cried as well... I wish this is how this family would have felt when they saw their loved one for the last time...

[@IndigoRoses7]

I've been to an open casket funeral of a person that had been deceased for about 2 weeks, and she looked presentable. Prompt body pickup, prompt embalming and preserving of the body, prompt refrigeration of the body are critical. Every single step in preparing a body is extremely, extremely time sensitive. This funeral home really dropped the ball and did this beautiful young woman AND her family a huge disservice. They deserve a refund, and I'm glad they filed a lawsuit. I'm glad this funeral director seemed emotional, apologized or attempted to apologize..but it's a too little, too late situation. You have to do things on strict protocol, and the way her body was presented...besides the decomposition, I cannot even imagine their horror and mental, emotional anguish!!! They deserve a full settlement and refund, that won't even take the terrible memories away...but it's the least they can have. I am so sorry this family had to endure this trauma, they were already traumatized by her untimely death. Being a funeral director is a calling, it's not just a career. You must take every step to preparing a body as if that person was your own family member. Was this beautiful young woman treated like family? Was her family treated this way? Absolutely NOT. So sorry to this family 😔

[@MrMJmusicLover]

The horror of seeing the truth of what death looks like. Life's greatest fear........ being dead. I'm not talking about death as in how the body should look as one would remember that person, but the ugliness of the reality of how our bodies look like in the grave. That is what life is afraid of becoming.

[@notthefather3919]

There was no prompt pick up.

[@MoneyStrategiesSOULutions]

Yes our friend got picked up and very same day she passed. Just a few hours later. 🙏

[@cruzin7661]

Lost a relative and too much time had gone by for an Open Casket Service but the funeral home NOTIFIED the family of such and so it remained closed! There was no reason for them to receive a surprise at the door. They should have done their fucking job and spoke with the family that it should remain closed and then offered their services for free because of their failures. Absolutely terrible, immoral in how they were all treated, especially Regina.

[@ncredbird3998]

Beyond horrific and heartbreaking. I can't imagine their pain. My deepest thoughts and l prayers

[@thebancfamily8645]

And the image of a loved one no one should ever see

[@lizabethduran4417]

Terrible. Shame on them

[@Concerned_Robot]

I love it when people say, "My thoughts and prayers." And what they really mean to say is: "I don't care enough to help."

[@pol581]

@@Concerned_Robot not really your not helping either

[@tashajackson7552]

Just horrible 😓 I’m praying for the family 🙏🏾

[@tbolton6156]

I'm speechless! Having just buried my mom just a few weeks ago. I know the sadness and sorrows, this family feels.

[@elijahandnylatv]

Sorry for your loss. May she Rest In Peace

[@lovelyj241]

Sorry for your loss I'll be praying for you

[@yumiko0017]

I’m sorry about your mother. I hope you continue to heal 🙏🏾 🙏🏾

[@KevinSamuelsPowerBottom]

The funeral home also did that to your mom? I guess you do know how they feel. Smh. RIP

[@shrekipep1]

Sending you a hug. Take it one day at a time!!!

[@blackapples4744]

She was BEAUTIFUL.🌸🤎🏵 Condolences to the family. I’m so sorry.🕊🌱

[@MiguelVazquez-kj2ve]

It’s hard enough dealing with a loss, and to go through this is unimaginable

[@beautybylia268]

Even if they waited to long , yall are still missing the point that the funeral home allowed them to see her like that. Thats disgusting af.

[@kreambeezy1047]

You look like the Girl 😭

[@beautybylia268]

@@kreambeezy1047 :/ no i dont

[@NotoriousTurkk]

Yes you do 😭

[@jessicamarie8299]

@@kreambeezy1047 They both fugly 😂😂😂

[@jessicamarie8299]

@@kreambeezy1047 You right they both the size of hippos 😂😂😂😂😂

[@Justamy1973]

That’s more than unacceptable. It’s simply deplorable. The funeral home director may be sincere with his apology now, but it’s a little to late. They deserve more than that. To this woman’s family, you are in my thoughts and prayers.

[@Justamy1973]

@Levy Mcgarden you’re right, $ is not going to bring her back. For the record, I did not say anything about throwing $ @ the deceased family. I simply said an apology was not enough.

[@kimmeyer3606]

This is heartbreaking. I can't even imagine what this family has had to endure.

[@rachelr.n.3563]

Rest In Peace Angel Regina! You were a wonderful nurse and amazing to work with 🕊️

[@MithrilMagic]

I can’t even imagine the shock and horror this poor mother felt. The funeral home couldn’t have performed the embalming procedure and stored her properly. My father passed away last March and we had family coming from Italy. The funeral home held him for nearly 11 days and he looked very nice. There was no smell, he was dressed as neatly as he did when he was alive. There is absolutely NO excuse for what this funeral home did.

[@seviregis7441]

WTH? Funeral homes can be so ghoulish. This is horrific, beautiful woman, a nurse, so disrespectful to treat her that way.

[@rolandsalas3206]

So tru

[@rain0069]

unreal

[@tamasamoa1931]

That’s unacceptable my father was kept in the mortuary for a month due to covid and his body was well preserved. I hope this family gets the compensation they deserve. This is terrible. This is the last thing they should have to deal with. Condolences to her and her family.

[@kathybutler135]

🙏🙏God Bless u an Sorry for your Loss 💕

[@sophiaandre139]

Sorry about your dad. 😔

[@CSAccetura]

If the family paid for the upkeep required for such a period of time then yes but if they only put up enough money for a service and embalming that only covered a short period of time then they took their own risk

[@rofrankie947]

@@CSAccetura 👀🙄🤮

[@joannefox3105]

@@CSAccetura I'm sorry but I carnt believe Yr comment she still shud not of smelt like they say she did wowzers how wud u feel wen you embalm someone that stops the smelling n decomposing I worked in funeral home for 4 years n no matter wat anyone paid I've never seen or heard anything like it shame on you

[@braheemthomas4708]

My sister passed on April 30th her service was may 20th with an open casket viewing she looked the exact same and we also had a preview the day before to ensure everything was done to our liking im so sorry that this family these people dropped the ball tremendously

[@crystalsherman8896]

What is wrong with those funeral home people?! How do you disrespect a corpse like that? Disrespect the family in their time of bereavement? Smh

[@TheUniverseHasMyBack]

She was a beautiful woman, so sorry for the family lost😢

[@biggthreeo]

She was really pretty

[@ells80]

Loss not lost.

[@brianwilliams8568]

Why everything has to be about looks what about her being a good person looks don’t mean everything come on guys we already know that but still looks is not everything y’all see it’s more to that

[@Ashley-og9ti]

@@brianwilliams8568 who said looks were everything?? If she's beautiful, she's beautiful. I don't think there is anything wrong with pointing that out and offering a compliment.

[@traviscarter1023]

@@brianwilliams8568 Looks don't mean shit when ya ass is 6 feet under and maggots and vaulter got to in about 20 years your done. People are to caught up on looks this was a young lady gone way before her time. For the most part I'm confused with the world nowadays nothing never really thought of deeply everything is a fantasy world

[@Marie-yv3pd]

There are so many horrible stories about these funeral homes smh… I cannot believe things like this happen. Families are already heartbroken and then they have to deal with disrespect😟

[@reneepaiz9574]

Yeah i dont think they care....they super glued my brothers lips together And he had Frankenstein cuts on the side of his face.

[@annawofford559]

According to how long before embombed . If too long they wouldn't be able to have an open casket funeral because be decomposing.

[@joywebster2678]

Corporate takeover of fu real homes in the USA

[@Q.T-T]

There is an underground business where they pimp the dead children's bodies at funeral homes

[@partyforyou4676]

@@reneepaiz9574 sorry that happened. What type of burial/life insurance policy did he have?

[@singnene9039]

The way they did her was unacceptable and just flat out lowdown smh

[@teddybearr1325]

When I had a funeral for my uncle, the funeral home directed made a speech saying how happy they where to help us in our time of grief, and then he had the audacity to promote his company right there. In front of the casket that had my uncle. I was furious.

[@MISSLOVELY_REE]

Garbage bags around her neck and feet wow this is disgusting I'm hoping you all get justice

[@yvetteford3027]

Funeral home would’ve have been tore to shreds , right then and there hands down and drop the mf mic

[@calvthomas6153]

Without getting graphic, those bags were probably put on her in an effort to hide something that may or may not have been there. I lost my husband in Feb and the funeral home I dealt with was HORRIBLE! When I went to view him he looked like he was several pounds heavier than he actually was in the stomach and abdominal area. When I asked why, they said he was probably stuffed with newspaper because they didn't sew him back up. ALSO...they kept my husbands ashes for months before they released them to me, even though I was promised I'd have them in a timely manner. I called and called, and was promised a return call, but never heard back. I'm sure there are reputable funeral homes out there, but some of these people make thousands of dollars off of grieving, and vulnerable family members, and yet they take advantage. It's unbelievable!

[@1handsmoke565]

@@calvthomas6153 💨💨 This is UNACCEPTABLE! Her body also had maggots crawling around. My goodness. She died peacefully in her sleep but this is a nightmare to the family.

[@calvthomas6153]

@@1handsmoke565- That is terrible! I wonder if criminal charges can be filed.

[@MrCherrihunter]

@@Sammyjoann If there is a law suit then common sense will tell you that they probably have proof and the funeral home director admitted his faults and offered an apology.

[@JustMeeeHeHe]

We took almost a month to have my dads funeral and he was still looking good. I can’t believe this place did that to her. So disrespectful.

[@achillpill9700]

Was he white passing or light skinned? I say this with the utmost respect. I'm only trying to gain information to figure out why this has happened. Ultimately it points to the particular funeral home and their negligence. I'm just trying to see if any more possible factors could have been at play.

[@palepride7530]

@@achillpill9700 I bet the city morgue freezer isn’t cold enough. I bet the morgue is saturated with affirmative action compliant workers.

[@JustMeeeHeHe]

@@achillpill9700 no. He’s Asian. He was taken care of by the funeral home.

[@zitiboylilo5789]

RIP Regina! One of the sweetest, wittiest people I ever worked with! My damn this is heart breaking! You deserved so much more than this ! I couldn’t even think straight if they did this to one of my loved ones! Smh 🤦🏽‍♂️

[@cucubee333]

Whatttttttttt!!!!!!! 😧 This is heartbreaking. 💔💔💔May the family find peace in their hearts. 🤍🕊🤍

[@RochellBarbara4690]

Her mother having to see her daughter like that 😞 this is beyond heartbreaking !!

[@cassondralynch6342]

Incomprehensible. Some things are so horrific I can't even try to think about it. Unbelievable.

[@HatianHurricane]

This is absolutely unacceptable. Through all of the wakes I've been to, I've never seen or heard of anything like this before! WTF???

[@MA-mh1vs]

But how many waited 2 wks to have the service?

[@deannaclaire6920]

She was so young does anyone know what happened.

[@HatianHurricane]

@@MA-mh1vs That sounded a bit irregular to me as well. However, the funeral home is supposed to be professional. If the two week wait was supposed to have such an adverse effect on the corpse, I would have expected the funeral home to inform the clients in advance. Especially if they knew that they could not preserve the corpse for that long and still make it presentable at the wake.

[@MA-mh1vs]

@@HatianHurricane I look into it and 2 weeks was way long. It says for an open casket it should be done within 3 days. I would have expected they would have been told that. It could be that detail was lost in conversation and then they showed up wanting an open casket and that is why there was makeup on the dress because someone was trying to get it done fast due to a time constraint or the smell.

[@meanjeanne]

They did not preserve her body correctly.

[@b0z0_truther40]

My grandma’s funeral was 3 weeks after her passing and she was as beautiful as when she was alive. Time wasn’t the issue for this family, that funeral home owner didn’t do his job and now he’s scared of the consequences also his apology was such BS he literally cried hoping he could get away with is. My condolences to this family for what they had to witness

[@malachiharris1]

I am so sorry for your loss, and most importantly how your beautiful daughter was done. My deepest condolences to your family and friends ❤️🙏

[@Emily-yg4vv]

Glad they’re suing! This was just unacceptable! How could you run a funeral service like that

[@frostempress4176]

When my grandmother passed I was afraid of seeing her because I didn’t know how she would look and I feel so sorry for this family because I can’t even imagine seeing a loved in those conditions. I hope they get some clarity from this horrible situation.

[@algreaves4515]

May I ask what a Frost Empress is .......?

[@rarad.3793]

When Mt dad passed , I felt the same exact way but once I saw him , I couldn't leave him ..... but we had him cremated so he's with us every day

[@frostempress4176]

@@rarad.3793 my condolences but it’s good to have him with you at all times like he’s watching over you.

[@frostempress4176]

@@algreaves4515 Have you heard of ice king/Ice queen? Basically it’s something like that

[@rarad.3793]

@@frostempress4176 definitely, I even carry him with me in a locket with a tiny little urn inside shaped like a heart..... ❤️‍🩹and my condolences to you as well.... 😊

[@mitchelleroberson]

I cannot imagine the pain they are feeling. I went to a funeral viewing open casket and it was an aunt of mine who had passed away in a motorcycle accident and her body wasn’t recognizable. I think we all can still remember it vividly in our family and are traumatized, but my heart aches for this family and the poor woman who passed away. “Do not be amazed at this, for the hour is coming in which all those in the memorial tombs will hear his voice and come out.” John 5:28, 9

[@gummybear-wx1vr]

Absolutely heartbreaking. My deepest and sincere prayers for the entire family. May justice be served.

[@cookie22100]

Screw his tears, his business lacks integrity. They knew the condition of that poor girl's body was not good, they should have claimed their negligence to the family prior to the funereal day. They could have bit the cost and speared their integrity. Instead they might get sued now for even more money, and their brand is in the toilet.

[@PHlophe]

i wish i hadn't heard that they used black plastic bag to cover her face and feet. Lord have mercy. the disrespect is haunting. the girl was so bubbly and cute in that short clip .

[@lordeltorious997]

Why is he playing victim and crying... talking about he needs forgiveness ,he is a scumbag bigot

[@wholeagain]

Imagine what her children are already going through , then even if the children did not see they are like sponges they know exactly what’s going on and it lives with them. I wish the family has peace . Shame on the funeral home

[@christinaf713]

That is NOT ok!!! They need to be shut down!

[@Mz-Denise-2472]

Deepest condolences to the family and friends of this beautiful young lady. 🙏🏽

[@mxkittyqt8473]

The fact that they were only offered an apology, not even a refund, is appalling. Shame on this funeral home. I hope they come under investigation for making a mockery of what should have been a time for peace, mourning, and an honorable send off for this family's loved one. Just sickening. Prayers that the family gets #Justice for Regina.

[@superwoman9730]

They were offered no apology the reporter said

[@mxkittyqt8473]

@@superwoman9730 the funeral director attempted to go and apologize to the mother during the exposè and she refused.

[@kats.5958]

@@mxkittyqt8473 ....because they waited till they were being exposed. I wouldn't except the apology either. There's zero justification for any of this.

[@cherishxoxo2738]

Does anyone knows how she passed

[@happyguy201]

@@mxkittyqt8473 this is why you shouldn't wait weeks days or weeks for funeral. My thoughts and prayers and condolence for this beutiful woman's family and I hope they find peace and justice and compensation. Now coming to what saying. In Islam we muslims bury our loved ones within 24 hours. And it is for this very reason that the body of the deceased should not go through this. Once doctor gives cause of death and signs death certificate we go straight into burial process. We don't even like doing post mortems like cutting the body giving it stress but only if that is not in our control like when police is involved to find cause of death incase of murder than we follow law and body stays in morgue for either days or weeks. But we try our best to avoid delays and unnecessary post mortems and just get on with burial and leave our loved ones to rest in peace and be with the creator.

[@mrs.b324]

Losing a loved one is already hard. That is just gut wrenching to know, they weren't being respectful or responsible for their loved one. Just negligent! You have to honor the deceased. My heart and prayers go out to their family🙏

[@dez7938]

This brings back memories of my brother who passed in January of last year. It was during covid. The mortuary would not let my mom see the body. He died in January and his services weren't until April. And they let us finally see his body a week before his services (almost 3 months later). He was unrecognizable. He pretty much looked like a mummy. His skin/body was black looked like he was burned. Horrifying. They said it was because of how long he had been in the freezer but then why weren't we allowed to see him when they first picked up his body.....I never wish this upon anyone. It's so heartbreaking. #LLD #RIPCarnalito

[@catsmeow9025]

🙏🏽🙏🏽🙏🏽

[@partyforyou4676]

So sorry. Covid has really affected us in so many different ways.

[@katrinaeastridge197]

Losing someone you love is hard enough. This was worse than a nightmare. I hope they get justice, and I'm so sorry for your loss.

[@Kwynn2023]

How did the heatwave play a factor if she was kept in a refrigeration unit? It’s not making sense.

[@tomservo5007]

two weeks is demanding on a body, even if refrigerated

[@godiseverything1482]

@@tomservo5007 Some people bury their family sometimes 3 to 4 months after death and still have an open casket burial.

[@margueritemazzeo2904]

@@godiseverything1482 That's not possible..the body would have turned black....and skeletonized too by then..

[@mellea1316]

@@margueritemazzeo2904 not if it's embalmed and stored in refrigeration properly before being interned. Even buried, an embalmed body is not going to be skeletal 3 to 4 months after burial. Maybe some small areas of the body but not much. A body found dumped somewhere would be from exposure, but still probably have enough tissue to identify the person. This funeral home was just very negligent and disrespectful with this woman's remains.

[@godiseverything1482]

@@mellea1316 Thanks Mel Lea....

[@mirrormirroru]

Wow, 37 is so young💔 sleep well Pretty lady🥺

[@michellemcbride7135]

This is so unacceptable. How in the world did they allow this to happen? She was obviously not kept correctly. I’m so very very sorry that this happened to this family in trying to say their final Goodbyes.

[@Bunny11344]

I’m so sorry to her family and for their loss… 💔 this is so disrespectful

[@sandhanitizer15]

I can't even imagine going through this. Absolutely horrible.

[@sammyocgirl7411]

im sure more to the story

[@theyanarose8379]

I actually seen the picture it was horrific I almost cried i got sick to my stomach her mother didn’t deserve to see her like that neither did her children.

[@bendelvalie2860]

Damn i used to work for gibson funeral home in the bronx and iv seen it all. Ortiz funeral home is by far the worst of them all and on every corner in the bx smh. If she had trashbags around her neck and feet it means the embalmer didn't do his/her job properly and the body was damaged during the embalming process and the bags are used to stop overflow of the fluids. I know its painful and may she rest in peace but if this was my loved one i'd call for another funeral home to investigate what kind of work was done to her and then sue the shiiii out of them for emotional distress and desecration of her body. 😢RIP beautiful

[@shandell279]

Smh, poor baby girl. Thank you for the explanation.

[@bendelvalie2860]

@@shandell279 no problem 😢

[@primusmaximus5262]

It was intentionally done because she was beautiful. 🙏✝️

[@marisawoods]

No one should EVER have to see their loved one is such a disrespectful way. They'll never get that painful picture of her out of their minds. If the funeral home couldn't accommodate the family's wishes, they should've informed them beforehand. There's no excuse. I hope they win their case.

[@jesuscasiano5463]

My condolences to the family no one should have to go through something like this. So sad.

[@khish5010]

Oh my. This funeral home is literally minutes away from the mall I used to frequent. The saying “Looks can be deceiving” goes a long way. We’re past the high COVID mortality rates, so this is inexcusable. I hope the family is awarded everything they’re requesting and find solace during this traumatic experience.

[@ETAisNOW]

Lmfao you act like so many people died of Covid they couldn’t take care of the bodies foh

[@Tayjahbaby8371]

I've been to a funeral where it took a month for the family to get things together and that person was beautiful. I don't understand the funeral home excuses. It's there job to make you look as good as possible under some really bad circumstances at times. Suicides, decomp, gun shot wounds, illness that takes your weight. God bless this family and I really hope they find peace.

[@VintageAudioTech]

That is so heartbreaking. I can’t imagine what the family is going through

[@feliciahepburn2854]

And this solidifies my desire to be cremated. I refuse to have this type of horror for my family. I’m so sorry for your pain! I hope you get all that you ask for.

[@jzila9900]

felix bumburn lol

[@michellelee8933]

Idk how is it in your country but in mine, they usually have an open casket funeral before cremation.

[@feliciahepburn2854]

@@michellelee8933 over here you choose

[@honinakecheta601]

Hope they don’t get your ashes mixed up with someone else’s. This level of disrespect of the dead is not exclusive to people who aren’t cremated.

[@feliciahepburn2854]

@@honinakecheta601 ashes mixed up??? I would be gone. This is just a shell, idc if it does or not. Burial or cremation is a personal choice.

[@lsss155]

That's so disgusting and cruel 😢 I am sorry for the family to have experienced this insensitive, disrespectful, unacceptable, disgraceful raw business. What a disservice. My heart is broken for this family. My condolences 😔 to the family 🙏 🕊🕯🕊

[@FakeMorgue]

after 2-3 weeks the body wouldn’t have decomposed much at all if it was refrigerated. I work in a morgue and we have bodies from over a month ago that don’t smell and haven’t really decomposed . That body 100% was left out in the open

[@theartistcherrypi6454]

Yep!

[@audra100120]

What in the heck happened?!! This is absolutely appalling! Garbage bags around her neck and feet? How could anyone think that was an appropriate way to present a deceased loved one to a grieving family? I feel so much sadness for this family. I hope they can somehow forget this horrific experience and instead focus on the memories they have of her while she was still with them. 😔

[@thereal_Daytona]

So sorry to hear of this and the family’s loss. 🙏🏽🙏🏽 😇

[@Latindama]

That’s terrible what this family had to endure 🤦🏽‍♀️… I hope they get the justice they deserve and deep condolences 💐

[@Mary-io1mb]

The funeral home should not have waited days to get her body. A body can decomposes very quickly; within 24 hours after death if not embalmed or refrigerated. The funeral home director was right when he said factors that contribute to decomposition is HEAT. He did say that her body was refrigerated. Was it really kept refrigerated or just left out in the heat? Either way this is very disturbing and totally unacceptable the way that her body was presented at the funeral. Condolences 💐 to her family.

[@leftistnazicensorship8882]

Until you sighed a contract they can’t just pick up the body. Also let’s not forget they have to pay first. So that took a week then they asked for two weeks away for the actual date. So three weeks time all chosen by the family.

[@FakeMorgue]

after 2-3 weeks the body wouldn’t have decomposed much at all if it was refrigerated. I work in a morgue and we have bodies from over a month ago that don’t smell and haven’t really decomposed . That body 100% was left out in the open

[@kimalonzo4912]

The fact that they had the body parts covered with plastic bags should tell you what you need to know. I don't believe they refrigerated the body for 2 weeks and it may have had something to do with insufficient burial insurance or lack of money. Funeral homes charge by the day for refrigeration. My grandmother passed away last December and we had to wait for family members to come back from vacation. She was refrigerated for over 10 days and she was still recognizable. My family was in contact either the funeral home and director every other day. My grandmother had VERY good burial insurance so they funeral home had no problem with getting paid. My dad passed in January 2021 on a Wednesday and we buried him that Friday. We had no problems. I think there was a problem with money covering two weeks of storage and other expenses. If a person doesn't have a lot of money to bury his or her deceased relative then he or she should opt to bury it cremate the deceased as soon as possible. You cannot wait 2 weeks and expect things to go well. Maybe they should have buried the woman and made a video of the funeral. Funeral homes only care about money. We all need to prepare for things like this and not be caught off guard bc other ppl don't have the same concern for your deceased like you would.

[@Whataboutmyhair]

@@leftistnazicensorship8882 I buried both of my parents, and both times the funeral home picked up their bodies within hours after I called. I didn't take care of paperwork until the next day.

[@melanievargas2411]

the process of being in a refrigerator or freezer thawing out for a funeral can cause a lot of damage to the body. If they paid their funeral in full right at pick up there should’ve been no problems waiting two weeks is a long time

[@justice1763]

They need to close this place down😢 how disrespectful prayers to the family 🙏🏽🙏🏽🙏🏽

[@pauladover6255]

The way they treated this beautiful young woman was awful. So sorry. To her family, I pray for strength and justice.

[@ife9448]

Unacceptable...........JUSTICE IS NEEDED!!

[@jeanniesherman3591]

DISCUSTING, PLEASE MAKE SURE THIS POOR FAMILY GETS JUSTICE....JUST EVEN THE AWFUL THOUGHT OF THEM GOING THROUGH THIS.

[@melodythomas4197]

Prayers for this family! It is hard enough to lose a loved one, but having to deal with a situation like this, only makes it harder on the family! This is so disrespectful. I pray that this family can heal and find peace 🙏🏾

[@carmalitakhan3958]

I can only fathom the pain this has caused her family & friends. I am heartbroken to hear this occurred. My prayers for the loved ones & the deceased. 🙏🏾

[@People_R_Foolish]

IF they were that sad, they wouldn't have waited for 2 weeks to bury the dead body. It seems the family didn't really care enough to attend to it right away.

[@bruteforce1996]

I'd being going to jail for homicide ain't no one treating my family like that got me f up

[@JezusC]

If you tried anything you be in the same funeral home the same day by severe trauma to the colon

[@prophet4L]

@@JezusC 🤡

[@JezusC]

@@prophet4L I don't care about your job son if I need one I'll hire a good one

[@starlightx6662]

This is unimaginable!! What a horrific experience this poor family endured. No one should go through this

[@nancysatkinson1568]

" There is absolutely NO EXCUSE!"

[@country1116]

You can say goodbye at a funeral with someone who was cremated

[@laur131306]

I dont know why this was suggested to me but this is heartbreaking. It's like her family is having to go through her death twice. They had zero respect for the poor woman that passed away and I'm glad they're suing. Sending love and thoughts to her family from Atlanta 💜

[@1handsmoke565]

Same here. I don’t know where this video came but my condolences

[@Lissa11638]

Yes & also like she said...in the Haitian community, the dead are sacred. So so sad!

[@barb679]

Oh my heart... Lord, please bring comfort to her family.

[@shannanigansisme]

I am so, so sorry for this family. They should have never had to deal with this at an already devastating time. My condolences on your loss. My condolences for how she, and you were treated after her death.

[@barbara2976]

That is so tragic, when a family is already grieving for their loss. So sad that happened to your family.🙏. .May your Loved One Rest In Peace❤

[@BrooklynBabeee]

It should matter what you can afford, at least give the family the bare minimum which should still mean a good service. Absolutely disrespectful & just hurting a grieving family all over again.

[@cousinjudeskitchen7146]

You want forgiveness?? You need it??? The nerve of this man!

[@annabelles1622]

She was so beautiful. Condolences to her family and friends.

[@altairtheeagle]

Sending the family so much love ❤️

[@amma2x310]

The heat factor? Are they on a deserted island without electricity? If somehow 2 weeks was too long to wait they should have said so. This is their business and definitely not his 1st rodeo. Sounds like he left some horribly incompetent people in charge and ended up traumatizing this poor family. Anyone with any sense would have said we cannot show her like this.

[@averyscott4174]

It’s bad enough to lose a loved one, but for this to happen is unacceptable and disrespectful to the family. My condolences and prayers to the family. 🙏🏾🙏🏾🙏🏾

[@Anonymous-lq2bs]

Probably Mexicans

[@People_R_Foolish]

@@spiceyky5025 Ha Ha.

[@Major2219]

what a beautiful angel she was 💟🙏🏿💐😇

[@kmetzz1]

This poor family. I can’t even imagine. Praying for their pain.

[@Ladytee741]

Goodness she was beautiful. Heartfelt hugs and prayers sent out to the family.No one grieving a loved one should have ever endured that.💔🙏🏾🙏🏾❤❤

[@themrs1574]

I’ve had similar experience with a loved one. I’m so sorry this has happen. I hope they seek therapy to cope and find peace that she suffers no more.

[@susanadams2119]

Sorry for your loss,Beautiful Queen,RIP🤎Sending prayers for family justice,and Never happen to another loved one family.Peace,all💫

[@achillpill9700]

I'm so sorry that their loved one was left in a space that didn't respect the dead. It doesn't reflect the love and care they had for that beautiful soul. I know she's a beautiful angel in heaven.

[@lianalonge1984]

Companies nowadays are quick to take your money but the customer service is absolutely DEPLORABLE. So very sad.

[@NotoriousTurkk]

That’s the truth! Quick pick up that check Sue

[@alanise3454]

Oh my goodness This is terrible. WHY do people get away with this. It's heartbreaking to hear that her family had to go through all of this. Praying for the family. 🙏

[@avanz2885]

Sorry for the tragedy. Its so sad that the funeral home could not COMMUNICATE with the family even as late as the day of the funeral thus worsening their trauma. May her soul find rest & may her family find peace 🙏🙏🙏

[@Mori-chandesu]

I am disgusted. I've seen something like this happen but I went to bat. I am a Paediatric multidisciplinary surgeon. I declared a child dead one time and I later learned the funeral home never allowed them a funeral and cremated the child. I yelled in that man's face, never seen a man scared of a 4'11 woman before

[@ejyptbecca]

MY DEEPEST CONDOLENCES to the Family. JUST REMEMBER SHE IS WITH THE GOOD LORD, AND SHE IS LOVED FOREVER AND ALWAYS.

[@tetelestai5736]

More grief on top of the unimaginable pain of losing a loved one.. My most sincere condolences to that family

[@ms_sassy19]

WHATTTTT??? Did he say "i want forgiveness first and I need it"???? He got some nerve.

[@yolandaharrison906]

So heartbreaking 💔😢🙏🏾my Heart thoughts through prayers goes out to her whole entire family