FIX FIRESTICK STUCK ON BOOT LOOP OR BRICKED!

[@FireTVSticks]

Items used in this video & recommended products: OTG Adapter Amazon US - amzn.to/3fWog4T Amazon UK - amzn.to/3sZPrzj OTG cable Amazon US - amzn.to/3uw6uJA Amazon UK - amzn.to/323FB3D Official Power Adapter US - amzn.to/3DUsPFZ UK - amzn.to/3nPLfSw Official USB Cable US - amzn.to/3HQX8zz UK - amzn.to/3nTB53v Wired USB Keyboard: Amazon US - amzn.to/35rE9NO Amazon UK - amzn.to/3JVYbif New Firestick US - tiny.cc/fireusa UK - tiny.cc/fireuk

[@TW-tc9ww]

Had to use different USB port worked perfectly! Thanks so much!!

[@LatinGeorge]

Throwing in trash worked for me.

[@FireTVSticks]

😂

[@trevorhall4973]

-You're right. I'm extremely tempted.

[@kdbghost23]

I'm probably gonna have to throw it away F My LiFE!

[@DKDJ-p1z]

Yup

[@shanebaynham9890]

My next plan 😂

[@prmayner]

A hammer and Roku fixed my problem. I feel better now.

[@blazecrx]

this young lady know what's she's talking about, I'm glad I came across this video. I was able to fix my problem. In my particular case, the reason was that stick was too hot because I use it on a plasma TV and they have the tendency of getting kinda hot. Thank you!!!

[@rogeriocarvalho6859]

OMG! You’re a life saver. I’ve tried everything before this video and nothing worked. I’ve stopped the video in 4:58 and it worked perfectly. Thank you. I was about to box my AFTV box and use a different one,but you were a God sent. Keep doing the great job. Cheers! 👍🙏👏👏👏👏👏😊🤗

[@chrisfouche2948]

THANK YOU! Amazon could not resolve my issue but 3 minutes into your presentation, I fixed my issue!

[@platinumluvxoxo]

Fixed! Changed the micro-usb cable 😊 thanks!

[@tereitu978]

Replacing the power cord worked. Great advice! Thanks

[@FireTVSticks]

You're welcome!

[@Keyno77]

On mine too, I did a bunch a troubleshooting tried different fharging adapters, and cables. Found out it was the not original cable, the original has indentations on both connectors. For troubleshooting purposes I connected cable to my phone and ran the ampere app. It showed the faulty cable charge only at 800 mA and the good original charged at 1300 mA.

[@ruthmartin5646]

Thank you 🙏. I plugged fire stick into hdmi2 and it’s working perfectly 👏🥳

[@Mathmantp1]

Thanks. Not sure which one worked, but thanks to you, I didn't have to trash my firestick.

[@anthonysoley7121]

Thank you so much for this video and yesterday my fire stick did froze since yesterday and this morning my screen came back on.

[@cybercity79gaming46]

FireTVSticks thank you for the help today! I was stuck in bootloops earlier and now they are all fixed it seems. Was using a poor USB- micro B cable to power the firestick, once applied a new micro B cable I am not in bootloop and :) thank you

[@MiguelTorres-bc7qe]

Consejos de gran ayuda, que bueno. Gracias Tanya.

[@MegaFranceschini]

TANYA, I MIGHT GIVE THAT A TRY. I TRY EVERY TRICK IN THE BOOK. THANKS FOR THE TIP HAVE A NICE DAY. TAKE CARE.

[@FlyingCondor1]

Note: on some keyboards the menu key is also labeled the CTRL on the right side of the keyboard. Great Job.

[@mrmatthewbarker8504]

I dont know exactly which procedure worked, but I got it working thanks to you

[@FireTVSticks]

Glad it helped.

[@mr.carloschavez0408]

Yup. Fire stick would not even be detected before. But I changed the cable and immediately started working. Thanks a bunch ❤

[@FireTVSticks]

Great to hear!

[@Ordnajela1991]

Thank you!!! With the option 2 works again

[@MrBoriqua2000]

Great info. I switched HDMI inputs and that fixed the problem. Thanks

[@yayaesttjsla66]

Same here, she’s the best ❤

[@rhiyaalexander6166]

THANK YOU!!!!! I was going to give up. This is the only video that actually helped me. Thanks again!!!

[@FireTVSticks]

Glad I could help!

[@AlvaroPsevoznikDisartmedia]

Tried everything and the only option that worked for me was throwing it to the garbage can. Problem solved!

[@sjablonski5777]

Thank you for this "boot loop fixed" video!! I had tried almost all of the tricks, but checking the parts and TV ports worked! It was either the Amazon adapter that came with our 4K Fire stick or the TV HDMI port we were using or both. Either way it is now working! Great video!

[@FireTVSticks]

Glad it helped

[@markharby180]

Thanks Tanya, resetting from the remote worked for me. Love your presenting style, keep em coming.

[@TheGrandGuru]

I switched HDMI ports and it worked. Thanks for yet again another great video!

[@duco8882]

I tried everything before watching your video. Took your advice and disconnected USB from TV and used the Amazon power adaptor. Problem solved. Thank you. You are a star ⭐️

[@Slena55]

Thank you so much your advice how fix my firestick.❤

[@TheHazarduz]

Oh my god, your tip about how to boot into safe mode with a keyboard saved my Fire Stick. Thank you so much :)

[@eduardorivas449]

Qué problema presentaba el tuyo?

[@keiththemagiccat8543]

Did you use a wired keyboard? Or a usb wireless? I tried a wireless one and it didn’t work, unfortunately

[@Ellepridgen]

Thank you for this video. Apparently I was just using the wrong adapter box in the socket. Accidentally switched the boxes when moving.

[@sharonj.9597]

Mine simply wasn't completely attached from the wall to the usb cable! OMG! Great info either way! Thank you!

[@philjohnston4779]

My friend has a problem with his Fire stick it doesn’t boot at all just a black screen - I have tried it in my tv using all my wires and HDMI that didn’t work either. Plugged mine back in and it does work so I know there’s no issue with the ports/cables. Any idea what it could be or how to fix it please? Thanks

[@pocketchange1951]

HI Phil, did you contact Amazon?

[@FireTVSticks]

As Pocket Change commented, has your friend contacted Amazon?

[@mghcddgbvddd]

I got a firecube and had about just over a year, one day and turned it on It just went black I tried everything changed cables changed hdmi cable left it off over night but it's still black & won't do anything only thing I haven't done is talked Amazon that's my next step thanks to you for mentioning it in your video😅

[@FireTVSticks]

Good luck!

[@ashishmuke22]

Thank you so much ..After watching this video, my problem of stuck has been fixed .🙏

[@alexm4515]

Excellent video. May I suggest you update your keywords as you do not come up in searches for rebooting, error messages, etc. It is hard to find your video.

[@FireTVSticks]

Thanks for the tip!

[@robertpeterwhite7581]

Thank you so much for this info Tanya.

[@FireTVSticks]

Glad it was helpful!

[@bushkilla7348]

Another great video from T. Only thing that worked for me was getting a 4k Max. I gave up on the standard 4k model after 3 faulty units in a row! If its less than a year Amazon should replace the unit itself at the very least. I had the credit for a full price one put back in my account then i spent the extra £5. That was even though i bought it half price during black Friday. Theres apparently LOADS of dodgy sticks around guys so beware if none of these great tips work you probably have one!

[@jade8568_VR]

Damn those dodgey sticks🍆!! 🤣😂😅 (Sorry.. my minds always in the gutter lol)

[@cnscool76]

I did the same thing!😩

[@markballard1515]

Thank you. First solution worked.

[@robpark5227]

Great video, you covered all bases :) I was using with a Sony Bravia, I tried several USB adapters (even 3A), but when connected with original USB power adapter, worked solid. Also ensure proper TV settings made. Thanks

[@user-do9dy7bg9q]

Great video! I have a question because I don’t know if this could be an indication of the fire stick not working but I tried the restart and factory reset method with the remote but nothing is happening at all. I even changed the batteries to make sure that wasn’t the reason why nothing was happening, but the message of shutting down or asking if I want to factory reset still didn’t display. I was holding the button down for a while too lol. In that case what should I do? Thank you in advance

[@FireTVSticks]

You could try the steps listed here: firetvsticks.com/reset-firestick/

[@ManXXWomanXY]

Thank you. Great video. Unplugged for 5 minutes. Works again. Thanks.

[@FireTVSticks]

Glad it helped

[@ManXXWomanXY]

@@FireTVSticks Thanks for taking the time to make a vid about it.

[@FelipeHernandez-my9hk]

Wow. Wow. Thanks you for helping me. I just restarted and everything works perfect. Thanks you…

[@FireTVSticks]

Glad it helped

[@tw8126]

My stick was stuck in connecting to the network, so the reset using the remote worked. Thanks!

[@ArtistRebeccaLS]

Mine has just done this to me started acting up 2 weeks ago but today it’s not working at all / been unplugging - rebooting my router/ it’s about 2 years old…… I assumed it would last longer…… I’m using the items that came in the box. It’s loaded the storage optimisation window after unplugging everything for the 5th time. It’s now stuck on optimisation window and I’m unable to force a reboot/reset. Il try leaving it longer…..

[@MsShaytou]

Thank you. I switched adapters and it worked

[@jade8568_VR]

I've noticed that mine seems to do this only when my fiestick only has less than 1 gb left. They sure don't give you much room! Now I have to delete most apps. I only keep a few that I regularly watch... then reinstall one if i want to watch a particular show. Since I have youtube, Netflix & Hulu already built into my TV, I don't put them on my firestick. I make sure to always have at least 2gb left. Plus, clearing each apps cache helps too.

[@carlalyons2052]

VERY HELPFUL. THANKS.

[@FireTVSticks]

Glad it was helpful!

[@stcyramaly]

Thank you it worked for me.

[@mwachiko]

The keyboard ⌨️ trick worked for me. You are a darling, thanks 🙏👍❤

[@milkyblendersmoothie1305]

thanks it work (the usb power cord was brocken) greeting from Hungary

[@jonnny8]

Thank you, Yep the problem was (me putting the usb cable into the TV), So BIG thank you all sorted

[@kgnheck]

Thank you my issue was the cord, and i had tried all other information yours was the only one to advise trying a new cord. Again thank you

[@swampylist]

The HDMI cable change did the trick for me thanks

[@eduardoacosta7398]

Boot loop sequence fixed! It was the USB power plug. Glad I found your video. Thank you!

[@MikeMikeLowrey]

How could the USB not work if it poeered it up fornyou tonsee then logo?

[@durainecarr5323]

Big thanks, resetting to factory reset helped my issue

[@FireTVSticks]

Glad I could help

[@Jesuscares7680]

Number one worked ..thank God ..I did not want to have to buy a new fire stick.. you were so helpful ..I'm glad I found you as quick as I did on here.. keep up the good work .. a very happy KZbin viewer..USA..

[@bricewilliamson1124]

Awesome! I can save a lot of friends system now.

[@paulstarbuck3731]

Can I ask a question about the keyboard solution please? When I use an OTG adapter to connect a wired usb keyboard it doesn’t seem to connect. When I press the caps lock button for instance no light comes on so I’m guessing it isn’t connecting to the firestick because it’s stuck in the boot loop stage? I have a new firestick and have tested the cable with that and it all works so I’ve trouble shooted that. Is it still worth me trying the keyboard solution or can I assume it’s not going to connect on the faulty firestick?

[@tandyhawks8811]

Hi. Beautiful just to let everyone know that I had to use a key board to get mine out of the boot loaed

[@Elliot-hd2rl]

Thank You So Much!!! A MUCH NEEDED lecture for me!!! I hope ALL is well with you and yours!!!

[@FireTVSticks]

Same to you! Thank you for watching and thank you for being an awesome person by supporting my channel with your membership, I appreciate you! 😊👍❤️

[@78100100]

Merci, très bons conseils, you are the best!

[@richarddemelo8953]

Great tips.

[@FireTVSticks]

Glad you think so!

[@notstampgoat]

Holy cow, this production quality is insane lol

[@nickbeale6645]

Hi, had an issue with this, my Fire Stick was booting up to the homescreen and then rebooting on a loop. Initially I tried disconnecting everything and then reconnected after about 15 minutes which did help for a while but then it started looping again. I then changed the power supply to the original Amazon charger and USB cable. Everything seems to be working correctly again now. Thanks for advice 😁👍

[@YoshiIsCool1]

Thank you Tanya

[@williamriley2489]

Thank you!

[@sloggy64]

No 5 did the trick, thanks Tanya 👏

[@FireTVSticks]

You’re welcome 😊

[@mlobeatsfcp]

Thanks

[@caitlinremmert4136]

THANK YOU SO MUCH!

[@rajn9315]

You saved me. Love you for your content. Simply amazing

[@FireTVSticks]

You’re welcome 😊

[@paulhill1379]

Good video Tanya.

[@omarsid5576]

Thank you for the help 😇

[@FireTVSticks]

No problem 😊

[@ndr167]

Thank you

[@andypaterson157]

Thanks for replying I did respond but for some reason it's not showing, I have tried all the unplugging etc. but it's still stuck on the solid blue light, stays on for a short time then goes out, then it comes back on repeat, (there's also a light blueish coloured light sweeps from side to side in the background of the solid light) It's been unplugged for days, plugged it in and back to the same as above. I have tried a factory reset using buttons on the cube but nothing happens, and it's still just the fire tv logo on screen, so possibly it's for the skip. It's around £130 for a new one, decided to set up an old fire stick instead. /Basically it's like it's totally Frozen. Cheers Andy

[@FireTVSticks]

Did you power down your internet router?

[@seek8739]

I have a 2nd generation firestick and I've tried everything to no avail. I changed hdmi ports, tried different USB cables, used power cable, unplugged and waited, plugged directly into port without extender, left it plugged in for days, plugged it into a different TV and still nothing works. I tried a factory reset with the remote but it won't respond to the command either I think it's just fried.

[@FireTVSticks]

As also mentioned as a tip in the video, have you tried talking to Amazon?

[@kevindube2840]

Short of talking to Amazon, I also tried everything and no luck

[@yaelborlagdan9056]

Same issue😢

[@johnwick.insights]

nothing has worked for me in my 4k fire stick, with the boot loop cycle stuck on screen. any other options?

[@FireTVSticks]

Did you attempt tips 6 and 7? How did they turn out?

[@firesticksunlimited524]

Tonya, nice video. If you decide to update your video, let everyone know that they will need the serial number to the device when calling amazon. If they have more than one device, Amazon will want to know which one it is causing the problem. If they are not sure and Amazon deletes the device (Which they do for returns) then there will be an issue if the wrong device is deleted. Then mutiple devices will have to be sent back. They can't undo the delete process from Online because it shuts down the process of your wifi connection to firestick and they can know longer connect via theirs. Once deleted the stick it is useless until it gets to their team of trouble shooters who refurbish them. Have a wonderful day.

[@gerardgubbins2686]

Great tip , must bear that in mind as i have to contact amazon as my stick only has a black screen now . Hopefully have original box .

[@djpainkiller3326]

mine needs a micro USB port replacement I have a couple different models but my second GEN needs one It’s the very second model that came out.

[@Mitul2008]

Very helpful video. Thanks my firestick 4k worked by disconnecting and reconnecting after 2 mins.

[@Shaunaghini]

Thanks finally worked!

[@FireTVSticks]

Glad it helped

[@blitzz8765]

please I need help, I don't know if you can answer me please, but I have an error and it's that the recommended ones don't appear on the home screen but the apps do load, I don't know how I could send you a photo so you can see my error

[@FireTVSticks]

I can provider personalised and direct 1-on-1 support for all channel members. Click here to join - kzbin.info/door/xb2ktvayRwCIN9kBKgxUiQjoin

[@RachelKelley-t5m]

Hello, I recently purchased an OTG cable, as well as a wired keyboard, and attempted to get it into safe mode, however, I know it isn't recognizing the keyboard, because when I press the caps lock button, nothing happens, however, when plugged directly into my MacBook Pro, it worked, and I also tried to see if it would work plugging it into the USB port on my tv, but it wouldn't work that way either. Is there something I could be doing wrong?

[@FireTVSticks]

Hi, sorry you are having issues. Did you try entering the keys as demonstrated in the video to get into safe mode or did you only try the caps button?

[@keshahorsford8560]

This worked I tried everything

[@cobrakainevereverdies6940]

*Good shirt Tanya. I have the same 1*

[@FireTVSticks]

So cool!

[@yvonnedavis7936]

My problem is when I power it on, the screen will boot up and show all of my applications, but when I click on an application, it’ll just take me back to the Home Screen. If I wait too long the screen will go black and say “There was an error that prevented this from loading.” I’ve done everything on the video except for factory resetting it and I just emailed Amazon, I’m not sure what else to do, I may just buy a new one but if there is something else, please let me know, thank you

[@chepoval8176]

Mine those the same thing. It started 2 days ago.

[@FireTVSticks]

Did you try the factory reset?

[@yodelboy8168]

I'm trying to fix a friends stick but the key board wont stay powered long enough for me to input to key strokes, (it does power on for around 5 seconds though as its led so i can see). the keyboard is fine as it works and powers normally when i use it with my own stick, baffled why its not staying powered on. Love the channel✌

[@FireTVSticks]

Is your friend's Firestick powered by a USB port on the back of their TV? If so, it probably isn't providing enough power. You would need to use the power adapter.

[@luisfer_silva]

My 4k Max is frozen on "updating". The updating bar loads up to 30% and it stay there forever. Have you hear from this issue??? Any idea 💡? Thanks!!!!

[@FireTVSticks]

Have you tried all of the tips in this video? Including changing the cables and power supply?

[@richardwatson5719]

Can u hook to desk top computer to put it in safe mode and if so how do u do it

[@FireTVSticks]

Not as far as I know, sorry.

[@chriscreighton2063]

I just bought a video capture device and am wondering if the video capture device will allow me to start the firestick in safe mode? Thank you for your help.

[@FireTVSticks]

I'm not 100% certain, but you can give it a try!

[@mme4173]

Thank you so much!! Very helpful

[@ninjagurl890]

I've had my Amazon FireTV for several years. I was watching Hulu last night, and my screen froze mid-broadcast. It remained frozen all night. I was tired of looking at the frozen image, so I closed my entertainment center so that I wouldn't have to continue looking at the frozen image. This morning, I opened up my entertainment center and the screen was no longer frozen, but it was just black/blank. I tried pressing and holding down buttons on the remote control, but the screen remained blank. My entertainment center has two power outlets, one on top of the other. The power cord was plugged into the top outlet, and it has always been plugged into that outlet since I've owned the tv. I unplugged the power cord from the top outlet and plugged it into the bottom outlet. VOILA! That did the trick! The tv powered up and I was able to select channels and watch tv again!

[@melimelo0423]

I love you i love you i love you. I was going crazy for dayyyysss. I had lost the usb cord that came with it when I moved and tried everything and it didn’t work out. 2secondes with your video I went and tried all my different android usb cord and it worked !!!!!!

[@leejenkinson5521]

Ok, "BACK BUTTON" and "DIRECTION RIGHT" didn't work for 10seconds, but held it for 20 seconds and now I have FIRETV logo on screen and animation, so I am wondering if it is updating itself now as it appears to be in boot loop on load screen. Will give it half hour n report back .. lol

[@johnpierce2095]

whats a good cheaper router, that will work for ur firestickl and not wifi, i need one for my xbox and firestick

[@FireTVSticks]

Try this - kzbin.info/www/bejne/j2aWhnx6j8l0irs

[@henrychinaski5223]

I have tried the keyboard method with no results. The Firestick won't go into safe mode and is stuck at the Firestick logo. I'm using a wireless keyboard with the USB dongle plugged into OTG cable, power in and power out to the Firestick. Do I need to be using a wired keyboard? Thanks in advance...you're instructional videos are invaluable!

[@FireTVSticks]

While I'm not exactly sure, it's possible that using a wired keyboard could give you better results. I haven't tried it with a wireless keyboard, so I can't say for sure.

[@henrychinaski5223]

@@FireTVSticks Thanks, Tanya! My grandson is loaning me a spare USB wired keyboard today so we'll soon find out if that is the problem. If that doesn't work I'm through with this defective hunk of plastic...hahaha! I'll let you and the page know how it goes.

[@henrychinaski5223]

Back to the drawing board. Wired USB keyboard didn't work.

[@thewolfydragon1989]

i tried everything - unpliuged overnight - booted to homescreen then restarted itself now still stuck on firetv logo -- tried safemode (mute and minus buttons) -- loaded but then crashed and then eventually restarted -- tried factory reset... now in a bootloop that never ends... cant even get anything.. "resetting your firetv cube".. "the system update had failed" "resetting firetv cube" "the system update has failed" ... been that for days now.. amazon dont seem to care

[@thewolfydragon1989]

amazon told me to do a factory reset -- and NOW they say "as you reset it deactivated it off your account, so we cannot send you a replacement device" (yet its only 3 months old!)

[@Da_reldarious]

Thanks so much 😂❤🎉

[@10.5Mviews]

Same scenario here until 1 day it won't open anymore. I don't know why, something hanging up for no reason. Last time was my son playing a high graphic game using my fire tv stick 4k that he downloaded and then all of the sudden hanging up or no response in the hdmi port.

[@ellieandmasontheolveras7628]

Mine loads and while In the loading screen freezes, and then restarts and does the same process over and over again

[@chrisna9861]

Tried everything except the keyboard method since I don't have the parts handy. Tried a usb wireless mouse to see if it was recognized. That didn't work. I think this is for for the trash. Remote isn't paired. I can't pair it. Since it's looping it then eventually freezes on the no homescreen message. Won't respond to the factory reset combo either.

[@missjoannerachelannand3204]

Hi Tanya great video

[@victormarcano1331]

Thanks You very much

[@t-lawsfitness6044]

Digging the cobra kai t skirt!

[@jbtv7955]

Cool video Tanya

[@cheriewaluk1012]

Well, I suppose I could’ve tried a new cable or adapter for my old fire stick but I just ended up buying a new one with the upgrade option and saved a bit of money. So I think it was about $25 with tax. I am in the USA and new fire stick is working like a charm. Just be sure you only get the 4K if your TV is compatible with that. I have an older Sony model that is not 4K it’s just HD, so I just got to the upgraded version of the fire stick compatible with this TV. This is my third fire stick, they do not last forever. I had added a few more apps for streaming on my older Firestick that may have been the end of its life as I knew it.

[@FireTVSticks]

👍

[@charlesgatto1256]

Thanks Tanya. Always great to know.

[@FireTVSticks]

My pleasure!