Fix a Broken Seagate External Hard Drive Port

[@evilcat9612]

Thank you my seagate died yesterday thought I lost everything

[@greenviewmedia6186]

You are very welcome! Glad you found the video helpful! and thanks for the like! :)

[@evilcat9612]

Very much best video I found on KZbin , merry Christmas x

[@greenviewmedia6186]

@@evilcat9612 Thank you! i appreciate it!

[@uzumaki_ashu_3273]

You saved my life literally. I am a student and I had to get my portfolio ready for my interviews in 1 week and I thought I lost my whole 4 years of work. Thank you so much!!! you saved my future. Guys he is legit. Will always remember you. ALWAYS THANK YOU !!!

[@greenviewmedia6186]

Wow! So glad i could help you out, and thank you for sharing your story! Always love hearing how a little video like this can make a big impact!

[@romqnces]

i just want to say thank you SO much. This still works a dream in 2025. Believe it or not, the hardest part of this for me was actually removing the original covering/enclosure of my hard drive. Took me so damn long - for anyone struggling, I recommend using an old bank card, it worked a dream after days of using my nails, scissors, other random flat things I could stick in there to pry it open!! My seagate hard drive also didn't fit in this enclosure due to 4 coverings and screws - if you're unsure if unscrewing them will cause a problem - they won't! I took one for the team and it was absolutely fine. Fits perfectly once you remove them and no damage to the hard drive at all. Thank you again sir. This is amazing!!!!

[@greenviewmedia6186]

Thanks for the additional tips! Happy it all worked out for you!

[@kailawilliams3780]

You literally made this so easy and hassle free! Ordered the case for like $9 from amazon and followed your instructions and saved years of data and files. THANK YOU

[@greenviewmedia6186]

So happy the video helped you out! You are very welcome!

[@Rstockbridgeable]

Ok, I almost never comment, but you just saved me such stress and headache. It was so easy following your directions. I know you made this video years ago but it's still so helpful, THANK YOU!!!

[@greenviewmedia6186]

Thanks for the lovely comment! Happy the video has helped you! 😄

[@teja365]

Thank you so much. I had the exact same issue with my seagate. I called seagate and they said it was out of warranty, so they cannot do anything. They suggested that I go to third party services. I ran to Best Buy and some local dealers and they basically said it could cost anywhere between $600-$1500 and could take 7 weeks or more minimum. I was so glad I found this video, it saved my life. I had all my photos on this drive. Thank you again!

[@greenviewmedia6186]

So glad to hear the video could help you! Thanks for sharing your story, I love to hear these kinds of happy endings!

[@elmria04]

Thank you for this! Still holds up 2 years later. Easy to follow instructions and I've managed to save a lot of data.

[@greenviewmedia6186]

you are very welcome! Happy it worked for you!

[@JKAABOI]

Broooo I did exactly what you said and you saved a little more than 10 yrs of my LIFE worth of information which I thought I lost. Pics, vids, sentimental memories that I can't remake. You SIR is a life saver... SUBSCRIBE BIG TIME MAN!!! Thank you so much and I hope you get commission once I place an order!!! I haven't ordered it yet but that piece you speak of that comes off and I can just connect the rest was GENIUS. I bought me an 8TB external hard drive from my job... well my job is within another store but anyways that's irrelevant what I'm saying is I can continue what I've been working on since 2009 and just be done with it. Thank you thank you once again!!! :) 1000 thumbs up to you dude!!! Imma transfer everything on to this new drive thanks to you!!!

[@greenviewmedia6186]

oh man, so happy to hear that! Glad you were able to get all your files back, and thanks for subscribing! :)

[@lDongle]

I've had this hard drive with a broken port for years. I got it ages ago for my Xbox for an extra 2tb and just left it after breaking. Thanks for making this. You gave it life again

[@greenviewmedia6186]

So happy to hear you were able to fix it! You are very welcome!

[@SuperArtie]

Which model did you get?

[@bigfella2278]

I’m glad I’ve found a fellow 2tb Xbox user to verify this works bro

[@Sparks849]

You young man are a lifesaver - this 63 year old Nana thanks you! 😊

[@greenviewmedia6186]

So happy the video could help you! 😁

[@user-sg4np5gd9x]

I was ready to look for an ironing tool to try to iron a broken port back. Thank god there is an easier solution lol. Good video mate!

[@greenviewmedia6186]

No worries, happy it helped! Haha, I like the creative problem solving though!

[@ceelyne84]

You have saved MEMORIES for me!!!! Thank you for taking the time to explain and record every step.

[@greenviewmedia6186]

Happy to be able to help! 😄

[@MissMaris2016]

Thank you so much for this. Actually my grandfather passed and I did a interview of him YEARS ago which was on that drive. Everything worked as you showed us and now I have memories to share with my family (+saved $200-300 in 2 different countries that would not be ready in time to share)

[@greenviewmedia6186]

Love this! So happy you were able to get the interview back of your grandfather. Thanks so much for sharing your story!

[@gollyitslolly2]

If anyone is wondering if this hack still works I am happy to report that it does! I had the exact same issue with my seagate drive, followed the video and bought the hard drive case from the link, and it fixed it! Thank you! You have saved me from having to take my drive to a repair shop.

[@greenviewmedia6186]

Thanks for the update! Happy to hear it worked for you!

[@mekipierre]

First of all, thank you SO much for making this video, you saved me a lot of headaches and so much data 😭 Second, I used this method with my hard drive, which is NOT Seagate, it's Toshiba. I took a chance on removing the shell because I was desperate and thankfully it worked out. I know many people are wondering if their drives can be saved using this -- and I'm not saying they can, I just wanted to add my non-Seagate experience. I got my hard drive from Amazon in 2020, so there may be hope for whoever else comes across this video. Thanks again!!

[@greenviewmedia6186]

That is great to hear, and thank you for sharing your experience using a different hardrive! Glad it all worked out for you!

[@michaelonyedum5775]

YOU SIR ARE A LIFE SAVER!! I broke my seagate and thought I lost my entire music catalog. GOD BLESS YOU

[@greenviewmedia6186]

So happy to be able to help save your music! 😄

[@rosemeintjes7871]

Thank you SO much for your video on what to do with a broken connection. Exactly the same thing happened to my external Seagate hard drive as the one you were working on. After searching the internet and only finding hard drive recoveries at a huge cost, and also being told by a computer store that fixing my hard drive was impossible, I was so excited to eventually find your video, and I can't wait to get my hard drive enclosure from Amazon! Thank you again!

[@greenviewmedia6186]

You are very welcome! Happy the video was able to get your drive up and running again!

[@USS.Overlander]

3 years of travel memories recovered - thank you so much!

[@greenviewmedia6186]

Happy to hear that! 😁

[@ChaniElkin]

THANK YOU SO MUCH!! I don't use mine that often, but I save and store everything on it (I have a Seagate 5tb external hard drive). Found this video and realized it was the right one b/c the usb cord had both 'connector bits'. That was after having a mini heart attack. I can't afford to buy a new one right now and mainly still wanted access to the data on my 'broken one'. Found a US external enclosure for like $10 (one day shipping) that supports up to 6tb. Followed your instructions and IT WORKS!!

[@greenviewmedia6186]

So happy the video could help, and thank you for the comment! It's always encouraging to read the success stories! 😁

[@leontibby809]

i have the 4tb and i cant find an enclosure that fits which enclosure did you use?

[@edgardavil1]

Thank you so much, this was super helpful i wondering were to find that tablet or weld it again and then boom your video with this super easy and cheap solution! I already buy it i receive it today lots of work in my drive and a full hard week that i didn't back up to other place. Thank you again.

[@greenviewmedia6186]

Happy you were able to get everything fixed! You are very welcome!

[@Galaxygamer48634]

You’re a friggin life saver man, I got this drive as a gift ‘round Christmas 2021 and the metal thingy inside the port just broke off one day when I pulled the cord out, I tried surviving on the loose connecter since, but this will save me from three years worth of game progress down the crapper

[@greenviewmedia6186]

That is impressive! and no problem! Happy the video could keep it alive! 😁

[@Galaxygamer48634]

Soooo I got the drive in the enclosure and it worked on an Xbox series console and showed up but when I hooked it to a last gen Xbox one, it didn’t show up, and I didn’t do anything wrong during the process Edit: now it won’t work at all, back to square one

[@Ra-sg5cc]

Two of my seagate harddrives died recently and this saved them - thank you!!!

[@greenviewmedia6186]

Glad this could fix them for you!

[@stampediem]

I bought the UGREEN 2.5" Hard Drive enclosure USB 3.0 to SATA III Adapter and did what you described in your video and walah! works like a charm. Thank you again for sharing this information! I'm very appreciative for an easy and inexpensive solution I was able to do myself. BTW, I also bought an ORICO hard drive holder so I can contain the enclosure and cable in something that will protect it from poor quality components from Seagate, as well as, my negligence.

[@greenviewmedia6186]

Happy it all worked out for you! 😁

[@evanwilliams8908]

I had a drive with a similar issue and didn’t realize I could slide off the circuit board that makes it into a portable drive. I saw this video and I ran downstairs to get it. I already had the transfer cable from a dead laptop harddrive rescue. After more than 10 years I will finally see what I has on that drive and as a bonus I will have a free TB storage drive that has been a paperweight for a decade. My drive is one of those old style HDD that was just repurposed to be a portable drive. If this doesn’t work I see that I can just hook up a computer power supply and a data cable. Never even considered that until now. I assumed it was screwed unless I used that broken USB port. Anyway thanks. I can see this video helped alot of people

[@greenviewmedia6186]

Wow! that's awesome! Happy the video could potentially help bring your old drive back to life! 😁

[@sarasaad3928]

Thank you so much for creating this video! Literally saved all my data and memories. I followed your steps and revived my 2 TB hard drive.

[@greenviewmedia6186]

@@sarasaad3928 happy you were able to get all your data! 😁

[@danielc4361]

Awesome! Nice to know they have standard ports, I was able to plug it right into my desktop PC and recover. Thanks for the video!

[@greenviewmedia6186]

you are very welcome! glad the video could be helpful!

[@vlbonnie]

I didn't have the exact same kind of drive as this one, but it was still a Seagate and this worked like a charm. Thank you so much for the tutorial

[@greenviewmedia6186]

Awesome! Happy to hear it worked out for you! 😄

[@shannahconnell4820]

thank you so much for making this. I just found the port on my drive broken and I've had it for 4+ years, loads of data on it since it's more storage than my laptop and I use it as a media storage for my TV. I thought it was the end! ordering the part and will spend Christmas fixing it haha 🎉

[@greenviewmedia6186]

Love hearing these stories! Thanks for sharing! Glad it all worked out!

[@johnmillen9218]

Thank you so much, rescued all my files. I removed the external screws too which now come on the hard drive. The new case provides the support. 👍

[@greenviewmedia6186]

happy to hear you could recover your files!

[@fantac222110]

You are a lifesaver. Thank you thank you thank you. I followed your directions and saved seven years of files for my business. I will be a loyal follower💞

[@greenviewmedia6186]

So happy to be able to help you out! Glad you could save your files! :)

[@pranshubhasin3482]

Thank you so much man.. I broke my hard drive port and i thought i have to get it repaired from a nearby store (they charge crazy amount of money for minor repairs) but luckily i saw this video and I didn't know it would be so easy to fix this problem.. i spent less than 10$ got the same case and it works perfect.. Thanks a lot✌️Keep up the good work💪🏻

[@greenviewmedia6186]

So happy to be able to help save your files and your some money!

[@shortboypinoy]

You got me thinking about doing this. I have a similar Seagate external and the port is so bad so I have to get it at a certain angle just for it to stay working.

[@greenviewmedia6186]

I've been there. 😆Before fixing this one, i was bending the cables in every kind of way just to keep it going; it was only until it quit I had to do something.

[@shortboypinoy]

@greenviewmedia6186 I currently have mine set up for my PS4/PS5 and the amount of times it has disconnected midplay.......🙄

[@greenviewmedia6186]

@@shortboypinoy yeah i can imagine that would be super annoying

[@KahelLerie]

You deserve more subscribers sir! This video helped me a lot. I really thought I lost all of my files :(( Thank you

[@greenviewmedia6186]

Thank you! I appreciate it! Glad the video was helpful for you! 😁

[@jessebick7355]

Thank you...you saved me too! These ports are obviously designed to be the weakest link. Hopefully, the latest designs are better thought out by the manufacturers.

[@greenviewmedia6186]

Happy the video could help! Yeah, they definitely could use some reinforcement.

[@DianedeRaynal]

Thank you so much, it saved all my wedding pictures & videos !

[@greenviewmedia6186]

So glad you got your videos back!

[@scottkurz1579]

To think I had thoughts of soldering together a new piece. Don't have time for that and didn't realize it was this easy. Thanks :)

[@greenviewmedia6186]

You are welcome! Happy it worked for you!

[@dennisjay1209]

thanks man. i got my seagate back up plus and it stop working a year ago. this video gives me hope i can recover my files so im gonna try it..thank you so much for this

[@greenviewmedia6186]

happy to hear! let me know how it goes for you!

[@thinleyjamtsho9977]

After hours of searching, finally a useful video, only challenge now is to get one of these case 😁😁😁

[@greenviewmedia6186]

So glad you found the video helpful! I have 2 versions of the cases linked in the description!

[@thinleyjamtsho9977]

@@greenviewmedia6186 the link in ur discription doesn't deliver to my location. I will order it from Amazon India, it is even cheaper. Thanks 👍

[@greenviewmedia6186]

@@thinleyjamtsho9977 Awesome, no worries! saving some extra cash is always good haha

[@therealdannydevito1290]

Thank you so much for the help I’m waiting on the case to come in the mail, I gotta wait 2 days for it and it’s got all my games on it but it’s definitely better then having to get a new one

[@greenviewmedia6186]

happy to hear the video helped! Let me know how the case works out for you when you get it! Yes, not having to buy new hard drives is definitely ideal lol

[@fih991]

Thank you the port in my Seagate got damaged last night and I thought I'd lost all my photos, music, craft files and games. I got the case but the hard drive is a bit thick for the cover to go back on but nothing a bit of tape can't fix

[@greenviewmedia6186]

glad you were able to get your files back! 😁

[@anthonyemerson2965]

The same thing happened to my Seagate, but I was able to somehow get the connector back in there and was able to get it to connect to my PC. I'm extremely lucky -- thanks for this video though, would've done this had I not been able to pull off a miracle with the connector.

[@greenviewmedia6186]

Nice job! Glad you were able to get it working!

[@JamesDunn-k3g]

brilliant! your solution saved my year! THANK YOU!!!

[@greenviewmedia6186]

Glad it worked out for you! 😁

[@KnowItAllNikki]

Thank you so much! You just saved me 1T of lost files!

[@greenviewmedia6186]

Happy to be able to help get it working again!

[@jedpmg2099]

an "oh sh*t" moment - to an "hell yeah" moment! Thx for your help

[@greenviewmedia6186]

Awesome! Happy to be able to turn that scenario around lol. No worries!

[@darksorceress24]

Thanks so much for the save! Found the different case on amazon for 10 bucks here in the usa and it's reading my drive.

[@greenviewmedia6186]

awesome! glad to hear it worked for you!

[@aaronmcclintock816]

THANK YOU SOOO MUCH! These crappy connections always seem to break...

[@greenviewmedia6186]

no worries, happy the video could help!

[@aaronmcclintock816]

@@greenviewmedia6186 This 100% worked - I got an external Sata Drive case for $19 in Perth Australia on Saturday and saved my business - thank you brother!

[@greenviewmedia6186]

@@aaronmcclintock816 Happy to hear it worked out for you! You are very welcome!

[@liamsfaxi9720]

You just saved all of my photos thank you so much

[@greenviewmedia6186]

You are very welcome! happy to help! :)

[@dawnpaolino6328]

OMG i didnt' get this device but I have another and was able to retrieve all my data - thank you so much for the info.

[@greenviewmedia6186]

No problem! Happy you were able to get your data!

[@countdracula7896]

Thanks a lot mate, even though my issue was different (the head of the reader was placed on the disc instead of its resting position), this video was the reason I could finally find the courage to go ahead and fix my HDD, I actually did buy the external case because I kinda ruined my original one in the process of removing and keeping it back. XD

[@greenviewmedia6186]

Glad you were able to figure out what was wrong! Happy to help! 😄

[@felicityog]

Thank you so much!!!! I thought i lost all my data, all the fix it places i checked where not helpful or too expensive:(

[@greenviewmedia6186]

You are very welcome! Happy to help!

[@averybaker9]

Just took the whole thing apart and didn’t realize I had to buy something to actually fix it ☺️

[@greenviewmedia6186]

oh no! :( sorry!

[@nickb1990]

Some portable drives like the ones by Western Digital and Toshiba have the USB connector built in to the circuit board of the hard drive, so if the port breaks, you're out of luck. Fortunately all Seagate Portable drives up to now use separate USB bridges inside their enclosures.

[@greenviewmedia6186]

Agreed, Seagate definitely was thinking one step ahead on this one!

[@thewarlordscalling6537]

Even that can repaired to, that integral connector can be removed from the circuit board and replaced

[@nickb1990]

@@thewarlordscalling6537 True, assuming the contact pads are still intact.

[@Pantsacada]

It worked. Thank you. Thought I would have to download elden ring again and you saved me from that pain.

[@greenviewmedia6186]

So happy it could help you out! Enjoy Elden ring!

[@chaminduudara3866]

Will it be an issue if I purchased a case that have a USB type C portal instead of a case that has an original type of portal my previous external HD had ?

[@greenviewmedia6186]

Hey there! I'm not that hardware savy, so it's possible there are internal parts in the drive that are build specifically for the original port, so it may be safer to go with the same type.

[@amanishajay914]

What casing should you get for a seagate 5TB portable?

[@Syvxi]

Thank you so much this actually worked and it was so easy to fix. my ps4 hard drive port broke and this method work 💯💯

[@greenviewmedia6186]

Happy it could help you out!

[@MissMaris2016]

I really hope this works. It’s been broken for maybe five years now and because of some events I need the things on it. I have a good feeling because the one he’s fixing Is the exact same model of mine and the exact same problem.

[@greenviewmedia6186]

I hope it works for you too! Let me know how it goes!

[@PCIeTeam]

This gave me nostalgia... the BUP Slim I dropped in torso height lol. And also the same disk as my laptop dies with. (ST2000LM07-1R8174) AND your voice made me sleepy lol

[@greenviewmedia6186]

lol, dang yeah it's not a good time to drop at any point. i'm glad it could be a reminder of now entertaining situations; along with being a sleepiness aid i guess?

[@PCIeTeam]

@@greenviewmedia6186 So what happened is, I was walking with my laptop carefully because I was backing up, and switch places to be safe But my laptop was a little bit low so the drive slip off and dies after 3 shuts on and off.

[@greenviewmedia6186]

@@PCIeTeam brutal

[@PCIeTeam]

@@greenviewmedia6186 😳

[@kristymcmurray7624]

We have a Seagate 4TB Backup Plus Portable and it seems like its power supply board is fubar, I think this will fix it, do you know if the case that you suggested will fit this model that you shared?

[@alpitv6536]

hello , i need help..my external hdd power light is not turning on..when i plug in or off, there is windows plug in sound... in disk management it seems as "not initialized " .. when i try to initialize it says incorrect function.. in device manager it only seems as jmicron device (which is probably adapter or sth) what should be the cause? thank you

[@greenviewmedia6186]

Sorry to hear about your harddrive! It seems like one of the prongs on the port that connects to the harddrive's board is broken, causing some parts to work, while others failing. Does the hardrive sound like it's spinning/running when you plug it into your computer? Have you already tried putting it into the new enclosure?

[@alpitv6536]

@@greenviewmedia6186 it just gives the notification sound.. no light.. no reading.. nothing..... my drive was bitlocker protected.. what can be the cause? i cant save my data bcs i dont wanna open it yet.. is there a solution? ( disk management.. unknown disk , not initialized.. no size) ( device manager only seems as jmicron )

[@greenviewmedia6186]

@@alpitv6536 hmmm, strange. Could give this a try: www.techinpost.com/windows-incorrect-function-error/ I would try reinstalling the driver via disk management first if you can, if that doesn't work you can have a look at some of the other methods in the above link. It's also possible that because of the bitlocker not prompting on your computer, you aren't able to unlock it, which then makes it remain unaccessable. Let me know if any of those work for you

[@larvatusprodeo7745]

But what is meant by "make sure it matches up" regarding the hard drive enclosure. What are you matching? Where do I find this information?

[@greenviewmedia6186]

Sorry for being a little vague, my bad.😅What i meant was the enclosure case in the video is for a 2.5 inch external harddrive - and most portable harddrives should be that size. However there are 3.5 harddrives (but most of the time those are used in desktops). How you can tell the difference is usually a 2.5 is 3inch wide, while a 3.5 is 4 inch wide. Hopefully that helps!

[@bernadettevaldivia7750]

Thank you so much! My hard drive is up and running again! :)

[@greenviewmedia6186]

Happy to hear that! You are very welcome! 😁

[@obscuregamesshowcase]

Genuinely awesome - all of my stuff is safe! Thanks a lot

[@greenviewmedia6186]

Happy to hear that! You are very welcome! :)

[@robbieandkimberly]

I have the thicker Seagate 5tb hard drive, I assume it's too thick for the housing in this video, do you have a link for a thicker hard drive housing? (appreciate your help, happy holidays 🎄)

[@robbieandkimberly]

I noticed in your Amazon it said up to 9.5mm and after measuring mine I got a measurement of 9mm I believe, if there's any additional information you can add I would appreciate it but I'm gonna go ahead and order it

[@greenviewmedia6186]

@@robbieandkimberly Hey Robbie! Sorry for the delay! So most often the form factor for the standard portable harddrive is 2.5 inch; so if you're using a portable harddrive, once you've removed the case it should fit! 3.5inch drives are usually for computers and larger standing drives. Hope that helps!

[@kymmoulds]

Well done and thanks for taking the time to make this video. It has helped me a lot. Oh, and aq BIG thumbs up also.

[@greenviewmedia6186]

You are very welcome! Glad the video could help you out! 😄

[@Feylx]

thanks i got it working again but does it slower the transfer speed since the adapter is a different one now? i bought the same erico one too

[@greenviewmedia6186]

Glad you got it working! both the original harddrive cable and the new case cable are usb 3.0, so they should be similar transfer speeds.

[@MrTimmmers]

The new models you need to pry the front top inner corner to get the lid off, it's slightly different and hard to see the join. Still clips though.

[@greenviewmedia6186]

Thank you for the heads up!

[@lisawiley3140]

So, my problem is similar...the port is definitely damaged. I can hold it in, the light comes on and the drive starts making a normal sound, however, I get drive not recognized. Could that just be because the port is damaged? The HD has ALL my family photos....been saying we need to make a back up for years and just haven't. I am stressing!!!

[@greenviewmedia6186]

Hey Lisa! Sorry to hear your hard drive got damaged! Yes i'm assuming one of the connector pieces on the adapter isn't making contact anymore, some parts may be, which turns it on, but the drive portion not so much. Once you remove the adapter and plug directly into a external case, it should work for you. (As long as there isn't any other internal issues.) Hope that helps! Let me know how it goes!

[@МилаС-г2щ]

@@greenviewmedia6186 their connector pieces are garbage. So thin and easy to damage!

[@dominictarrsailing]

thanks! my port just fell out and I wasn't execting the fix to be this easy!

[@greenviewmedia6186]

Glad you were able to fix your hard drive! You are very welcome! 😄

[@klifton]

You saved my life with this. Thank you!

[@greenviewmedia6186]

You are very welcome! 😄

[@lindadejanes89]

this is what I'm looking for. thank you so much...

[@greenviewmedia6186]

No worries! Happy it could help!

[@LACONYmusic]

This saved my hard drive - thank you so much!!

[@greenviewmedia6186]

happy it could help! :)

[@RogueIRL23]

So in Seagate it is a SATA connector on the drive itself with an adaptor, while in WD external drives it a microUSB directly soldered on the drive?

[@greenviewmedia6186]

That is correct!

[@Ladynohm]

Hai Greenview Media..Thank you so much for your video. My HD cannot be use since yesterday due the damage connector. I just want to know, regarding the hard drive enclosure, it is support for other HD..like APACER? or need to read the spec..I want to find out at Shoppe. Thank your in advance for your kind reply.

[@greenviewmedia6186]

Hey Noor! I believe this hard drive encloser is specifically for 2.5-Inch hard drive that plugs into the SATA port. With the APACER I'm not sure where the ports all lineup, or if you're able to remove the adapter to get access to the SATA port; so it's a little hard to say if it will work with that hard drive. Is it still all in the case or have you taken it apart already?

[@mickeypulmal7400]

I have my Seagate 1TB External Hardrive Model:SRDONF 1,it has accidentally dropped off from a height of a sitting chair on to the floor,eventually,it is not appearing on the screen when i plug it on to any computer,but the blue light is still on,and it has the normal sound coming out of it. i still need the information inside to be recovered,and i looked all over for a technician but no one is coming through,i am in South Africa,Johannesburg,Please advice,i dont mind to send it to its manufacture for repair. Yours Mike

[@greenviewmedia6186]

Hey Mickey, sorry to hear about your hard drive! It is hard to say exactly what it is when it doesn't really have many noticeable signs/symptoms. It could be that the connector got damaged when it dropped, depending on the surface and how it fell. (the power is working, but it could be one of the metal prongs that connect to the board has broken; that's what happened to me anyways.) You're not hearing any clicking etc when it's plugged in and spinning? You could try this procedure in the video, which should rule out any fault with the adapter/connection from the cable to the drive; otherwise you may just have to have someone have a look at it unfortunately. I wish i had a more clear solution for you man, sorry!

[@systemabhi]

Amazing information. Thank you. Life and HDD Saver

[@greenviewmedia6186]

Glad i could help! :)

[@jimgordon1563]

Hi from Scotland. Thank you for this. I am awaiting a Hard Drive Enclosure. I intended to use it for 2 Maxtor M3s unfortunately, when I took them out of their cases, I found that one HDD is labelled Laptop HDD, not Mobile HDD. It will not connect to such an enclosure and I am unsure what to do for data access to it. The other should be ok. Any ideas about this? Thanks again.

[@greenviewmedia6186]

Hey Jim! When you say it won't connect to the encloser, do you mean the plugs on the drive and the encloser don't match?

[@jimgordon1563]

@@greenviewmedia6186 thank you for your reply. They do not match. The connector are different. The connecting socket is soldered to the board. It is labelled Laptop HDD

[@greenviewmedia6186]

@@jimgordon1563 Sorry for the delay Jim! I'm not to sure what can be done on your own if the drive port is broken and soldered directly to the board. (Without the adapter piece as in the video), Unless you are handy with soldering tools. I can see if there may be some videos in that area if you want to go that route?

[@jimgordon1563]

@@greenviewmedia6186 Thank you for your reply. I'm afraid that I am unable to solder this. However, I have purchased, at a fair cost, a replacement. You might be interested to know that I have a modest KZbin channel that deals with an old media; Shortwave and other radio.:kzbin.info/www/bejne/g5LLpGlvlpyfaMU

[@jimgordon1563]

kzbin.info/www/bejne/nHbbdppjgrOAnas. This video shows the problem that I had with this hard drive and may be useful to you and your viewers.

[@Jimcdowell]

tbh my xbox seagate is broken but you saved me because you made me changed my mind I thought I gonna lose everything now I didnt lol I'm lucky so Thanks for helping me !!

[@greenviewmedia6186]

Thats awesome! Glad the video helped get your game files back!

[@jennifermccomb5827]

I would like to order a replacement adapter for mine (that’s what broke) but I can’t seem to get anyone to tell me what the part number is

[@greenviewmedia6186]

hey there! If you have already taken the drive apart to access the adaptor, you may be able to find a serial number printed on it, or there may be stickers on it as well that may help. My guess is the manufacturer probably doesn't want you to do this, so it may be a little harder to find the exact pieces; but it's worth a shot searching up the number if you're already there! 😅 Sorry i couldn't be more helpful

[@michaelbattistamusic]

Do they make one of those for a the thicker 5TB Seagate Exterior drive?

[@greenviewmedia6186]

That is a good question! I tried looking it up but haven't been able to find anything unfortunately. However if you do go that route, let me know how it goes!

[@lukasgossweiler2385]

Thx for your instructions! But my Problem is different. My external Hard Drive fell to the ground several times and now when I plug in the Hard Drive, it becomes weird noises and the PC doesn't recognize my external Hard Drive anymore. Is it now totally broken or not?

[@greenviewmedia6186]

Hey Lukas! Hmmm, is it making a sound something like this? kzbin.info/www/bejne/sHrZiKmkr9ufgsU It may be possible the drops may have caused the heads inside the drive to get stuck.

[@jeffreykourk2110]

Thanks for the video. 1 question, will this work for any kind if hard drive? I have one of those Toshiba ones.

[@greenviewmedia6186]

you are very welcome! Unfortunately this process won't be the same for other companies, as other devices like western digital don't have this adapter piece (or at least, not that i am aware of.) So this fix isn't a universal fix outside of the seagate brand. Sorry!

[@sameermayaba2083]

Thanks for video,instead of this port if i buy type c port to usb enclosure will it works?

[@greenviewmedia6186]

Hey there! It depends, is the harddrive the same as this one? or is a different kind that uses type C? I'm not as techincal with this one, but i imagine if you attach a port it wasn't natively using, it may not work. Also is the adapter on the drive currently broken?

[@stampediem]

Thank you!!! Exactly what just happened to mine!

[@greenviewmedia6186]

Happy the video could help you out! 😁

[@jasonteacherthailand]

with rubber bands i connected and had power, transferred 80% and crapped out, will try this.

[@greenviewmedia6186]

I appreciate the determination! I've also tried rubberbands or just holding it through the half-hour or so transfer, but my hands would fail to be steady enough haha. Hope this video helps get your files back for you! Let me know how it goes!

[@TruRev20]

Looking for an enclosure for a Seagate SRD00F2 Black & Blue USB 3.0 3TB Backup Plus Desktop External Hard Drive.

[@crabbynebula]

thaank you! may i ask which enclosures support the highest (or equal to before the fix) usb transfer speeds? is a usb 3.1 gen 1 or gen 2 sufficient? is it important to have usb-C over usb-A female port on the enclosure?

[@eyeshield-wp1km]

Can I ask what if there is a cut on the cover of the Seagate hard drive it will damage the inner part of the hard drive ?

[@greenviewmedia6186]

If it's a minor cut on the outer case i don't think it will damage the drive in itself, but it may compromise it's protection if it were to be dropped in the future.

[@Bkillin62st]

Sata adapter works 😂thanks for opening the case😂

[@greenviewmedia6186]

You are welcome! Glad it is working for you!😄

[@alisalarkhawaja]

Sir, I have a SRD00M1 (4TB), can you please tell me which enclosure would work? Thank you.

[@greenviewmedia6186]

This should be a 2.5 enclosure, as it's a portable drive, and typically portable drives use a smaller size disk platter. Hope that helps!

[@lukasodegard9977]

Thank you so much you just saved me hundreds of dollars thanks you so much

[@greenviewmedia6186]

oh wow, no worries! Happy this video was able to help you out!

[@AbhishekMishra-pv5cw]

You saved my life bro.

[@greenviewmedia6186]

Happy to help! 😁

[@CoralTidePictures]

It seems my usb 3.0 doesn't go all the way into the port anymore. So it's not mounting. It's a very old hard drive, more than 8 years old. I measured it's it's roughly 3.25" and not a 2.5" however, when I look at enclosures for it, I'm not finding enclosures. Just docking stations. I'd like to assume it's the same but wanted advice, just in case.

[@greenviewmedia6186]

Hey there! I'm guessing it is a older seagate harddrive? if you have any more details on it's name so i can search it up, i'll have a look and get back to you!

[@CoralTidePictures]

@@greenviewmedia6186 It's actually the 2.5" but it fit into the dual one I bought, just fine. Sad part is, it still wont mount. I reached out to a data recovery company and will sadly have to send it their way. The new shell with my drive in it is powering on and 'running' but not mounting. Difficult to digest. Thanks for your quick response. Appreciate your video.

[@vincentbrooks5666]

Great Video. Place where I bought drive wont fix. After fixing can the drive continue to be used when fixed, or should information be put on another drive. Thanks

[@greenviewmedia6186]

I've continued to keep using the drive in the new case; for me it was just the plug that was broken, but it probably doesn't hurt to have an extra backup!

[@vincentbrooks5666]

@@greenviewmedia6186 thanks. your video is exactly the problem I’m having. Not tech savvy. Can I do this repair myself. You make it look easy.

[@greenviewmedia6186]

@@vincentbrooks5666 I'm not particularly technically inclined either, however the bulk of the process is just opening the case, peeling back the foil, taking off the adapter, and plugging it into the case. As long as you're not banging the harddrive around you should be okay.

[@vincentbrooks5666]

@@greenviewmedia6186 ok. Will give it a try. Thanks again.

[@greenviewmedia6186]

@@vincentbrooks5666 no worries! Hope it all works out for you!

[@angelesparza8366]

Please send me the link to this idk what usb type mine is

[@greenviewmedia6186]

amzn.to/49NN9rX this is the link to the case for the harddrive i used in the video. If it's a seagate portable harddrive it should fit. Hopefully that helps!

[@chrisgrell3550]

Do you know if this enclosure will work with a 4TB external hard drive?

[@greenviewmedia6186]

Hey Chris! If it is a 4TB Seagate "Portable" harddrive, it should fit in this encloser. (External drives such as ones that require external power supply tend to be 3.5 Inch) Hope that helps!

[@bboygiggles]

Will the secondary SETA port work for a 5TB Seagate drive?

[@greenviewmedia6186]

They should be the same, so this process should work with the same enclosure. (a 2.5" HDD)

[@bboygiggles]

@@greenviewmedia6186 Thanks! I'll give it a try. FYI, your directions for opening your 2TB is the same as the 5TB, in case anyone asks.

[@crawford4140]

i have a seagate backup plus portable 1.5 tb drive will this work on the sabrent thing? my usb port is crap shat.

[@suspect722]

is it possible to remove that piece that broke from a non seagate drive and place it back in there to fix? just curious because i have a spare drive i'm not using that i could harvest that part from..thanks!

[@greenviewmedia6186]

Hey there! That is a tough one. The seagate drives have an adapter piece which makes it easy to take off if the port is just broken, and just use the SATA connectors with an encloser, however with other brands i'm not sure if they have the similar setup. I've seen a number of videos where you have to replace the board to fix it for Western Digital specifically, but perhaps if you have a working board/port from the same brand, you may be able to gather the working pieces to recover your current drive. Worth a shot anyways. Sorry i couldn't be more helpful. Let me know how it goes if you do try it!

[@michaelbattistamusic]

Can you just buy a replacement Sata bridge connector? I saw someone did that on another video.