Fix Hotpoint & Indesit Washing Machine F05 or F11 Error (Not Draining) - Easy DIY Guide

Is your Hotpoint or Indesit washing machine showing an F05 or F11 error code and refusing to empty or drain? Don't despair! We not only have the pumps for your model of machine www.how-to-repair.com This video will guide you through a step-by-step process to diagnose and fix the problem yourself, potentially saving you money on a call-out fee.
This video was filmed on a Hotpoint NSWE 742U washing machine.
*In this video, you'll learn:*
* What the F11 error code means
F 11 error code, the pump motor is normally open circuit
* What the F05 error code means
* 6 common causes of an F05 error (including clogged filters, jammed impellers, and blocked waste hoses)
* How to safely drain your washing machine (unplug it first!)
* How to clean the pump filter (the most common culprit!)
* How to check the impeller for obstructions
* How to inspect the sump hose and waste hose for blockages
* How to test the pump motor (with safety precautions)
* How to check the sink fitting for blockages
*Even if you're not a DIY expert, this video provides clear instructions with close-up shots to help you identify the problem.*
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⏲️ We've added timestamps below to make it easier for you to navigate this washing machine, not emptying video,
00:00 F05 error code explained Hotpoint and Indesit washing machines,
01:32 Draining water out of drum,
02:14 Cleaning the Pump filter,
02:44 Pump impeller not turning,
04:55 Cleaning sump hose,
07:07 Remove and strip pump motor and waste hose,
07:40 Pump one way non return valve,
08:30 Remove pump motor from pump housing,
10:02 Multimeter test washing machine pump,
10:39 Bench testing Ac washing machine pump,
11:32 Waste hose restrictions and kinks, blockages on sink unit fiitings,
12:39 Checking pump flow of water.
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#F05 #IndesitWashingMachine #HotpointWashingMachine #F05Error #F05Fault #WashingMachineNotEmptying #WashingMachineNotDraining #diyrepair
This video was made on a Hotpoint NSWE 742U WS UK washing machine, NNSWE 963C WS UK N
These models below use the same type pump system
Bauknecht
NBS723C WBK EU N, WM 62 SLIM N,
Hotpoint
NSWA 1043C WW UK N, NSWA 1044C WW UK N, NSWA 1045C WW UK N, NSWA 843C WW UK N, NSWA 943C WW UK N, NSWA 963C WW UK N, NSWE 742U WS UK N, NSWE 963C WS UK N, NSWF 742U BS UK N, NSWF 742U GG UK N, NSWF 943C BS UK N, NSWF 943C GG UK N, NSWF 943C W UK N, NSWM 1043C BS UK N, NSWM 1043C GG UK N, NSWM 1043C W UK N, NSWM 1044C BS UK N, NSWM 1044C W UK N, NSWM 1045C BS UK N, NSWM 1045C GG UK N, NSWM 1045C W UK N, NSWM 742U BS UK N, NSWM 742U GG UK N, NSWM 843C BS UK N, NSWM 843C GG UK N, NSWM 863C BS UK N, NSWM 863C GG UK N, NSWM 863C W UK N, NSWM 943C BS UK N, NSWM 943C GG UK N, NSWM 943C W UK N, NSWM 963C BS UK N, NSWM 963C W UK N, NSWR 742U GK UK N, NSWR 843C BS UK N, NSWR 843C GK UK N, NSWR 943C GK UK N, NSWR 943C WK UK N, NSWR 963C GK UK N, NSWR 963C WK UK N,
Hotpoint-Ariston
NF1043WK IT N, NF1044WK IT, NF1045WK IT, NF1046WK IT, RSSF 621 W IT N, RSSF 624 W IT N,
Ignis
IG 101485 IT, IG 101486 IT, IGS F61050 IT N,
Whirlpool
WM 62 SLIM,

[@steveberns9663]

Legend! Just saved me £500 on a new hotpoint. Dish cloth blocking the hole where the pipe with a ball in it was. Many thanks🎉

[@cdonuts7335]

I was a white goods repairer for 10 years. We would do 15 to 20 service calls a day. The amount of coins we would pull from pump hose traps was always easy enough to buy lunch for both of us every day.

[@How-to-repair]

The best cash trap that any manufacturer made had to be the hopoint 95 series of washing machines these could accumulate up to £30-£40 of coins back in the 90s, so it was dinner for two and a good drink. I will tell you a quick story I used to buy lorry Loads of used appliances from currys To refurbish There was normally 100 machines which I would pay £10 each for and I'd always get more money out of the Sump hoses and I paid for the machines

[@cdonuts7335]

​@@How-to-repairhaha that's hilarious! The 90's was a boom period for white goods. Split air conditioner's came on the scene we had a crew fitting 5 a day! For a decade! But those days are gone most white good repairers in my area have closed down. Doesn't seem to be any money in it anymore.

[@PedroJaimeObrien]

@@cdonuts7335 the old hotpoint 9525 and hotpoint 9515 are better than these hotpoints

[@user-rm9jn1cd3j]

If an error code doesn’t go away after rebooting the machine I will generally google it and if it looks complicated I just replace the machine as the cost for an engineers visit is often a decent percentage of a new machine and no guarantee it will be fixed and then there are costs for parts and the time without a working machine. This video described what the problem was likely to be, how to get to the problem and how to fix the problem. Another machine saved from joining the scrap pile unnecessarily. Great video. Cheers.

[@How-to-repair]

Hi @user-rm9jn1cd3j thanks a lot for your comment. It would be really helpful for me to get my video seen, as I'm no IT expert, to either share the channel or at least post it to your friends. My videos might not be KZbin superstars, but they save Appliances from the scrapheap. Share and help us fight appliance waste! Please remember to subscribe to our channel, as that really helps us 😇 Since we work very hard in our warehouse making free video guides for you all on appliances, we always appreciate a beer, offering a choice of single or round beer. www.how-to-repair.com/help/buy-paul-a-beer/ Thanks 👍

[@adawggy1888]

Thank you for such a great and informative video - I found a pair of my wife’s underwear at the end of the sump hose 😂 My wife insisted on a new one, I found this video and gave it a try. You’re a hero, thanks mate!

[@thebigboss88]

Amazing help, the sump hose walk through was exactly what I was looking for! Managed to fix my washing machine indoors, brilliant

[@How-to-repair]

Hi thanks a lot for your comment and I'm glad it helped. It would be really helpful for me to get my video shared and help us fight appliance waste! Please remember to subscribe to our channel, as that really helps us 😇 Since we work very hard in our warehouse making free video guides for you all on appliances, we always appreciate a beer, offering a choice of single or round beer. www.how-to-repair.com/help/buy-paul-a-beer/ Thanks, Paul 👍

[@colinsace1]

These newer models are terrible for getting socks and small items stuck in the sump hose blocking water even going to the pump my friend had the 7kg version exactly like this but plain white door and was always getting blocked and she didn’t overload either was glad when it got a hole in the tub so was dead after 18 months and I was happy not to be going up there every month doing it for her they changed the door seal and not for the better. It got replaced with a 10kg standard digital beko washing machine which she’s had about 8 months and no issues.

[@Albieshutz]

My hotpoint is similar to ur friends and socks and small items get under the drum and shred the reason they get under is because when it spins the drum wobbles around and makes a gap between the door seal and drum which allows the small items to get in and under the drum

[@colinsace1]

@@Albieshutz yes the hotpoint drums has changed slightly and now there is a big old gap in between the drum and door seal that wasn’t on older models all it takes is a slight bit of force against the door seal and then bang sucked straight under the drum then eventually into the sump hose and gets stuck full of water F5 appears then we had to drag it to the front door step outside full of water and clothes and open the filter and would slowly drain out the filter 40 odd mins later you could take the pipe off underneath and get rid of the blockage which would be socks or underwear almost every time. She doesn’t have it anymore only lasted 18 months went about 7 ,8 months ago and I think a coin cracked the tub open so was just leaking everywhere and had to be thrown out to the scrap man as it’s sealed tub inside. My old hotpoint drum was different yes things could get sucked down there but never did on me.

[@TanyaRobinson-lj5ij]

Thank you ten minute job after watching your video wastepipe to motor blockage but also doing test mode before saved loads of time thank you

[@How-to-repair]

Hi @TanyaRobinson-lj5ij thanks a lot for your comment. It would be really helpful for me to get my video seen, as I'm no IT expert, to either share the channel or at least post it to your friends. My videos might not be KZbin superstars, but they save Appliances from the scrapheap. Share and help us fight appliance waste! Please remember to subscribe to our channel, as that really helps us 😇 Since we work very hard in our warehouse making free video guides for you all on appliances, we always appreciate a beer, offering a choice of single or round beer. www.how-to-repair.com/help/buy-paul-a-beer/ Thanks 👍

[@user-zt2jf2wz1d]

just fixed my f05 error after watching this video.. took the pump out and disconnected all the hoses, found a small sock had that somehow mad its way to just above the white ball in the big black rubber hose under the drum. after clearing it all out and checking for other debris, it still did the f05 error until ran the machine without the pump cover on, then it cleared it.

[@How-to-repair]

Hi, thanks a lot for your comment and I'm glad it helped!

[@ELGERGAWYMohamedAnwar]

Thank you...Greetings #Al-Jarjawi_Jarrah_of_Automatic_Washing Machines

[@susanhayhurst1976]

Just done this and got a sock and half a bank card out now i can cancel the plumber and save myself 90 quid and more nice one

[@How-to-repair]

Really glad you managed to get your machine working perfectly again and you found half your credit card. It's the simplest of things that normally calls the problem so glad I saved you some money. What would really help me to get my video seen as I'm no IT expert is to either share the channel or at least post it to your friends my videos might not be KZbin superstars, but they save Appliances from the scrapheap. Share and help us fight appliance waste! @susanhayhurst1976 please remember to subscribe to our channel as that really helps us kzbin.infoe432SAb2g08 Thanks, Paul 👍

[@user-zt2jf2wz1d]

you would think that they could have easily put an inspection trap with a large holed filter before the pump, that could be accessed from the front of the machine. it's not rocket science and these companies could do a lot more to make their machines better. great video, best i've found on youtube.

[@How-to-repair]

Hi, thanks a lot for your comment and I'm glad it helped. It would be really helpful for me to get my video shared and help us fight appliance waste!😇 Since we work very hard in our warehouse making free video guides for you all on appliances, we always appreciate a beer, offering a choice of single or round beer. www.how-to-repair.com/help/buy-paul-a-beer/ Thanks, Paul 👍

[@maxwellessel5561]

Please what if it’s the control board?

[@How-to-repair]

if the control board is faulty, then you either have to find out if there are any blown circuits or you will need to replace the PCB

[@stuartcareless9550]

Brilliant video, I have a hotpoint ultima WDUD9640. When using the tumble dryer the clothes come out wet I can feel the heat when the door opens. Do you have any idea what could be the issue ? Regards Stuart

[@How-to-repair]

This will be to do with the machine, not condensing and getting rid of the water. I would suggest you have a look at my videos to do with condenser dryers. Here is my latest one, but it's on a Beko but the principles will still apply kzbin.info/www/bejne/hainko2XYraCn5o and here is the older video on Hotpoints kzbin.info/www/bejne/fnrLmK2vor6rg9E I will be doing an updated version at a later stage sorry I've got no up-to-date ones, What would really help me to get my video seen as I'm no IT expert is to either share the channel or at least post it to your friends my videos might not be KZbin superstars, but they save Appliances from the scrapheap. Share and help us fight appliance waste! @stuartcareless9550 please remember to subscribe to our channel as that really helps us kzbin.infoe432SAb2g08 Thanks, Paul 👍

[@stuartcareless9550]

@How-to-repair Hi, I found a blockage on the tank that run underneath the fan. I used the hoover detailing kit to hoover out the blockage and a coat hanger to hook it. Thanks for the advice 🙏

[@ZemichealTesfagergish]

I want spare parts.if you can send me links

[@How-to-repair]

Need to know the model number that you're after parts for and is it for UK?

[@ELGERGAWYMohamedAnwar]

تسلم...تحياتى لكم #الجرجاوى_جراح_الغسالات_الاتوماتيك