Fix your leaking toilet! American Standard Champion

[@davethompson382]

Thanks for showing how to unscrew the flapper! You have the only youtube video I could find with my style of flapper

[@TKCL]

Glad it helped!

[@chrislehr616]

Same.

[@mikechamberlain8208]

Same here

[@nickthornton478]

Also same man just saved the day for me

[@bcdasilva2748]

Same

[@FrankPCastellano]

No idea you could unscrew and replace that flapper piece. You just saved me alot of time. Thanks so much!

[@TKCL]

Your welcome

[@jessevela2367]

Appreciate you providing the link to the seal only, as that was all i needed. saved me $20 and gave easy instructions!

[@TKCL]

Happy to help!

[@WilsonNau]

Great instructional video. Your explanation will make the process of replacing the valve on my American standard toilet very easy, and I appreciate that. Thank you very much.

[@TKCL]

Glad it helped, they also started making the gasket only available for these amzn.to/3PoxyGF

[@moneymoneynow1]

@@TKCL Still having issues. Now the water keeps running more frequently. Any ideas?

[@williampingel5096]

Great video! I too usually have no issue with DIY plumbing repair but American Standard had me stumped on this one! Thank you again you have the only video online that shows this!

[@TKCL]

Glad it was helpful!

[@maryloulou370]

Great Video. Precise and to the point. I'm a home improvement contractor and I know the difference. You even called the "air filled bladder" the correct name. Thanks for taking the time to make the video. I will definitely use your tips. Thank you again!

[@TKCL]

Thank you for watching

[@DaveDefoe]

Excellent video - I wish I knew how dicey the flush and flapper were on this toilet before I bought it and had it installed. It has had numerous run-on issues - and as you showed, it's most likely at the flapper. As other commenters have said: thanks for showing how to unscrew the flapper. I purchased a set of 2 Pack 7301111-0070A Flush Valve Seal Kit for American Standard Toilet Valve Seal for Champion 4 Tank and Eljer Toilets Flush Valve Gasket rings, from Amazon. The new blue rings are slightly thicker than the original clear ring. One other IMPORTANT thing: there is a locking mechanism that locks the ring in. It must be turned to a "mark" to secure the ring. So far, this ring replacement has SOLVED the problem. I did not need to purchase a complete kit. Just the seal rings. Thanks again for this video and your other videos!

[@danitschirhart5086]

I have no plumbing experience, this video was so helpful that I was able to fix my water running issue all by myself! Thank you so much for posting this video! - from one proud 31 year old women lol

[@TKCL]

Glad it helped!

[@TheBalanceNow]

Dude! Thanks so much for saving me time and money. Your super-comprehensive video and the excellent comments below helped me with 3 things. 1) How to fix the toilet. In my case, it is a leaky flapper 2) Do it for free by calling American Standard as the toilet is under warranty. I didn't save the receipt but the guy was nice enough to do a one-time courtesy shipment 3) Fix it temporarily while I'm waiting for the warranty item to arrive b applying Vaseline on the bottom of the flapper. That stopped the leak for now. Such a great example of the KZbin community coming together to help each other out. I would've spent at least $40 on doing it myself and $100+ had I called a plumber.

[@TKCL]

Glad you enjoyed it and it was helpful

[@SailTheEdge]

Bless your heart!! Again, you are the only youtube video I could find with my style flapper, almost. Excellent job explaining the workings of a toilet for those slackers who don't bother anymore to figure it out.

[@TKCL]

Glad I could help!

[@hpd436]

Great video. I’ve replaced the flush valve assembly every year for the past three years but great to know it’s actually the flapper. SMH thinking of replacing the toilet all together.

[@TKCL]

They now make an improved seal only, I changed to it with no issues. I put the link in the video description to the seal. You can find it on Amazon.

[@moehamdan7652]

I’ve replaced mine with the new and improved twice now

[@trio83]

Great, clear, easy to follow instructions, and a huge help. Thanks a lot, was able to fix my leak with no issues.

[@TKCL]

Glad it helped

[@DavidBryden]

Thank you, Thank you, Thank you!!! Great video and I've been so frustrated by this valve and how to remove the seal to replace it. You save me a lot of work showing how it clicks and unscrews. Now I don't have to replace the whole assembly.

[@TKCL]

Glad it was helpful, they now sell just the seal on Amazon m

[@hrlee2381]

So much great information. You post the most informative videos.

[@TKCL]

Thank you for watching a rather odd video 🤣

[@SeaDog-qu8cx]

This was a great video for this kind of toilet. So, what I did was unscrew it and then remove the plastic cap holding the gasket down and pulled gasket off and noted that on the side away from the drain there was an indentation in the gasket so I flipped the gasket over and it fixed the problem. Thanks, one of the few to address this kind of toilet. Great video.

[@tkonzl6059]

Thank you. I was pulling my hair out trying to figure out how to remove the top to replace the gasket without breaking anything based on other videos. This is the model flapper valve I have so your instructions were spot on. Thanks again.

[@TKCL]

Glad it was helpful

[@carsoncash-j7o]

Hey just a comment I bought a Fluidmaster American standard Champion 4 seal for my grandpas toilet. Figured I didn’t have to spend the extra dough on the whole apparatus and so far so good. Great vid!

[@CottontailCavalier]

Thanks so much for the video, these were the only instructions I could find for parts that didn't have the twistable part that removes from the top. Was able to fix our leaky toilet on my own. :)

[@TKCL]

Glad it was helpful

[@firmhandshake1]

Damn fine video. Thank you. I have two of these toilets in service. One for about 5 or 6 years which has given me zero problems. One I installed a year and a half ago. That is now leaking but I don't know where. Doesn't appear to be the flapper but I'll replace it just to see. This showed me extremely well How to understand a flush valve from American standard Even though I've installed several of my own and repaired all of my own toilets for many many years. Thanks again!

[@TKCL]

Glad you enjoyed it

[@royanderson9263]

Absolutely super video! I bought 4 yes four toilets because I was tired of the cheap flappers; I also heard good things about American Standard. Well, you are spot on. I changed the first one a year ago and did it the hard way. Slipped off the seal over the top. This time, I took off the entire drop-down flapper. So much faster!!! Some suggestions: take off the flush lever and use latex or rubber gloves, which allow a sure grip if you have a weak grip or a build-up of slime on the parts.

[@TKCL]

FYI they now make just a replacement seal that appears to be new and improved.

[@digitaldan8223]

We have a toilet that had a nagging leak a few years ago. I replaced the flapper several times and it still leaked. Old timer at the hardware store told me to apply a coating of Vaseline Petroleum Jelly on the bottom of the flapper where it contacts the opening it seals up. I was skeptical, but gave it a try. Toilet hasn't leaked yet. I did the same thing to our 2nd toilet and both my Mom's toilets when they started leaking, and it fixed those too.

[@TKCL]

Nice!

[@fishycomics]

@@TKCL I feel like placing a 2nd Ring on and add Weight to the Flapper, over so many flushes eventually what is placed on can desolve off

[@gilbertseguin6097]

Thanks Kelly! My Champion toilet started leaking after 3 months, and plumbing is my kryptonite. Hooray video helped me tremendously. Thank you

[@TKCL]

Glad it helped!

[@Julie-vr3pb]

Nailed it!! I've only had mine for 1 month and the flapper seal just completely separated! Brand new bldg. Every place I've ever moved w/in months I'm having to fix my toilet for some reason. I even have spare kits now. I finally after a lifetime of apartment DIYs education i told my friend helping me unpack and she saw the kit and I said "nope put it away! I finally have a brand new toilet!" DAYS later and days leaking and adjusting the valve, today I'm fixing it. Never had American Standard flapper and i got as far as trying to take it off and figured I'd need to work in the tank. I wasn't even looking for an answer to that just wanted to see the parts assembly. You SAVED me so much the first 5 mins i just HAD to "THANK YOU!!" BRAND NEW!?! it just fell apart! So my streak and education should be complete now! 😅😅 Dang! 🤐

[@TKCL]

There is a newly designed seal that work's great. It's on Amazon, link is in the video description.

[@Julie-vr3pb]

@@TKCL I could've put a work order in but it was the weekend. Once i put a light on it and found the base it sits and attached to completely blown off swimming around if it was just that ill save the call to maint. Since Thursday lol i was just stuffing the seal up the cap was time😅🙄 till i was tired of hearing it $$ then a few stabs at separating it off then you saying right up it DOES come off i w got whoopwhoop OUT LOUD YEH!! I finally caught a real break for Diy rabbit holes for once!! 🤟 You were ONE in BILLION that did a video right and i got it on the first click. That toilet is a chicken wrap! It's done! Thanks to your vid. Owners can buy the assembly if it blows off again😅

[@jeffweems3305]

You saved me a ton of time trying to figure out how to get that flapper off so i could change the seal! Much appreciated!

[@TKCL]

Your welcome

[@isaaccrum3628]

Just what the doctor ordered. Great video. Thank you so much for taking your time to process. Supremely help me out with an issue. I was having kudos to you brother.

[@TKCL]

Glad it was helpful

[@PeaceLoveJoy519]

Oh my gosh. THANK YOU! All I needed to do was buy the replacement gasket. Thanks again for taking the time to do this video.

[@TKCL]

Your welcome

[@philbellmore9944]

Are you referring to the rubber gasket on the flapper? If so where did you buy a new one??

[@TomCurry-z1t]

I had the same issue , I registered my toilets and there is a 10 year warranty. I called them and they sent new revised seals and problem solved. The video is great as you need to know about the clicks on removal and reassembly.

[@roterhund534]

Well done instructional video, thanks for sharing.

[@TimHagen25]

I have an older Champion 4 which I previously did battle with the part that screws into the flapper from the top. After conquering that technique, I replaced another toilet with a newer Champion 4. The new one started phantom flushing after a few months. I opened it up and was faced with a new flapper design. Your video really helped me conquer this one. The new design is an improvement over the older one, but that gray clip seems pretty flimsy. I think the next time I need to replace a toilet, it will not be a Champion 4.

[@edmcglamery8875]

Great video. Thanks for showing how to remove the top piece on the flapper.

[@TKCL]

Glad you enjoyed it

[@ray420_mond]

Thanks for the video. I replaced all my toilets over years to this Champion model. None of the old one have had any problem whatsoever. The newest one I bought, made in Mexico is the one started leaking

[@tpcampbell]

Watched your video very helpful. You can replace just the gasket which is likely the problem with the flapper. Saving you the cost of the full canister.

[@TKCL]

I found the gasket after making this video, thanks to a viewer. Ordered two of them, now my other toilet just started leaking 🙄

[@donrutherford7740]

Excellent presentation. Very informative. Thank you.

[@britishinvader]

Great video my man!....I went ahead and changed the whole unit....Your video made it a breeze!!!....Thanks you so much!!!!

[@TKCL]

So glad I could help! Take care.

[@jeremiahs45]

Thank you for the video Andrew. Hopefully it will help people to change out just the flapper

[@TKCL]

Thank you for watching

[@BGMalamut]

Was wondering about this... thanks! Mine was just warped. Turned it over and works great!

[@TKCL]

Glad I could help!

[@buggsy3194]

i have the exact same toilet it just over maybe 2 years old and is leaking , you answerd all my questions great video thanks

[@TKCL]

Glad I could help

[@jkverkist]

You just saved me a ton of time. Thank you

[@TKCL]

Glad it was helpful

[@imsirius2]

Another thank you. I bought 2 of these toilets in 2022 and one is one is now cycling every 20 minutes or so. I couldn't see or hear any leaking but this is most likely the issue. reading in the comments, it sounds like Home Depot now has replacement gaskets or flappers in stock. I will have to check it out. Great helpful video.

[@TKCL]

Amazon now carries just the seal as well.

[@imsirius2]

@@TKCL Got a link?

[@USDevil1775]

Before replacing anything! Remove flapper cover and make sure the gray ring that holds flapper right under green cover is secure, mine came loose from manufacturer and leaked. Thanks to this video I removed cover and found gray ring loose. Fixed my situation. Good luck people.

[@natishadunbar3033]

This is super simple, saved me some $$ too. Plummer told me it would 550 for a new toilet and to install it. Thank you!

[@TKCL]

Wow that's crazy! For a few bucks you can fix this toilets only issue. I found just the seal here amzn.to/4aLKBKY

[@danarucker6985]

You have saved the day with this video.... Thank you

[@TKCL]

Glad it helped!

[@jimspicer4446]

Thank you! This was very helpful. I was able to replace the valve, no problem.

[@TKCL]

Glad it helped

[@NickelPlatedProd]

2 months w American standard toilet and already leaking as well. Glad I found this video

[@TKCL]

New seal is in the description, it's working very well for both of our toilets.

[@lukepirtle951]

This is fantastic and gave me everything I needed. Thank you

[@TKCL]

Glad it helped!

[@royfarmer4106]

excellent video !!! I did not know that I could replace only the flapper!!!!

[@TKCL]

Check the video description, I found only the seal on Amazon saving more money.

[@richycancun8372]

Thank you for the video. It was very helpful!!

[@TKCL]

Glad you enjoyed it

[@jeffblecher]

Great Instructional video!

[@joegrady1461]

awesome! you rock. thanks. This is the only video I found that had my exact flapper...the 'two clicks' make it!

[@TKCL]

Glad it helped!

[@robbiearnott3192]

man, thank you so much we have had ours for maybe 9 months i already replaced the entire flush valve once and its leaking again i took the silicone gasket off and were the bubbles were in it i just took a needle and poked a hole and water came out the gasket then flattened out i put it back on and no more "running" toilet will see how long it lasts.. i did order replacement seals just to have in case this does not last again thank you for the video this was the best instructional video i have found for the champion toilet

[@TKCL]

Your welcome! There are new green or blue seals now, I replaced them on both of our toilets and so far so good 🤞

[@bradygantt5800]

You saved me a ton of time and headache brother

[@TKCL]

Glad I could help

[@alexzabala2154]

Great video. Our friends highly recommended this model. Ad said it could flush ten golf balls! I told my wife next time I accidentally swallow ten golf balls I know my toilet will handle it the next morning. Sadly, the toilet started leaking after six months. Thanks for the tutorial.

[@TKCL]

Thank you for watching

[@FishDude-c2n]

Thanks! This was the only video that showed the "improved" design. I was fearful of breaking the whole thing.

[@TKCL]

Glad I could help! I found the new seal only and put that link in the video description.

[@rongray4847]

Good video Andrew, Thanks!! 👍👍❤️❤️🇨🇦

[@poziloc]

Thanks Great video! You're a life saver!!👏

[@TKCL]

Glad it helped!

[@JenniferTurner-j5f]

Thank you for showing how to take the flapper off to replace the gasket

[@TKCL]

You're welcome

[@dougdavis4439]

It's a shame things made now don't last longer. Good info, Andrew. Thank you!

[@TKCL]

Especially when you pay a premium for something.

[@dougdavis4439]

@TKCL Agreed and sad, really. Good info on the fix, a shame the manufacturer doesn't acknowledge the issue. More money for them with a full replacement, though. .

[@comncenz1]

Great video! Thanks. I’m having the same issue but I was able to get free replacement parts from American standard. I believe they have a lifetime warranty on the internals.

[@TKCL]

Your correct, they do.

[@xaffect34]

The lock got me lol thanks for the video! You helped me fix my leak 😊

[@TKCL]

Glad I could help!

[@heads_together_crypto2422]

This video helped me disassemble the flipper unit. I took out the seal which had the blisters. I don't know what causes them but I ran a tweezers into them, fluid came out, the seal flattened out so I put everything back together. We'll see how long it lasts but so far it's leak free.

[@TKCL]

There's a new design seal that works well. I found it on Amazon and out the link in the description.

[@heads_together_crypto2422]

@TKCL I was thinking with how easy that seal can be removed from the flipper it's insane there's not a replacement easier to find.

[@THEL0G1CAL1]

I have the exact same toilet. I had to replace the flush assy also after about a year. After some research, I found that the flapper goes bad because of the use of tablet cleaners being placed in the tank. The chemicals/chlorine cause the rubber to bubble up and cause it to not seat flush on the valve. My wife now uses the stick on ones in the bowl instead of the tank.

[@TKCL]

Good to know

[@JasonMaehl]

We also use those chemical tablets and now have a running tank. I bought a generic replacement valve seal and replaced the original, but it still runs.

[@THEL0G1CAL1]

@@JasonMaehl If you have stopped using the tablets, I would recommend replacing it with OEM. I bought four of them as spares and havent had to replace it since we stopped using the tablets.

[@BartClarkson-u1w]

My issue was related. There is seemingly a greater level of vulnerability to leaking caused by calcium buildup on the circle on which the flapper sits. Removed flapper per the excellent tip in this video, then let CLR sit on the calcium for a couple minutes, then wiped away until all calcium removed. Then good to go. The Vaseline idea is really cool. I’ll bet it has both the benefit of aiding seal and resisting calcium. Will try on the inevitable next treatment.

[@terrywilliams5024]

Great video. Once I got the flapper off, I found I could turn the bottom a quarter inch and pop the bottom off. That way you can just replace the seal and not have to buy the whole assembly.

[@z-pac5238]

Mine was leaking from the flapper. Took it out and noticed the bottom part was loose and not pressing the seal firmly to the flapper body. Gave it a twist to tighten it up, reinstalled, and all is good. Thanks for the video

[@TKCL]

Thanks for sharing

[@ryanzynda5114]

Awesome educational video. Thanks for sharing. 🤠

[@thehistoricallyadequatesea4395]

Thanks for the video and sorry yours failed. My issue is the two pieces of the flapper have separated. But just as an fyi I have 2 of these and they have both performed solidly for over a decade and they. Do. Not. Clog! Love them. Happily deal with the maintenence ; )

[@mydogsandme5332]

Wow thank you I have had this problem and didn't know how to fix this I'll give it a try thank you

[@TKCL]

Glad you enjoyed it

[@bong32bong]

Thanks man! Just fixed my flapper, appreciate it. 😊

[@TKCL]

Glad it helped!

[@Diane-nn9yj]

You do a fantastic explanation on this…thank you..thank you.

[@TKCL]

Glad it was helpful!

[@TammyThaw]

Excellent instructions

[@user-iy6ot2se4k]

Excellent video.

[@joward1076]

Thank you so much. You saved me $25 headache!

[@TKCL]

Glad it was helpful

[@PVVP500]

Thanks, had to use plyers under flapper, was happy to hear the two clicks. Sad thing is my toilet from Home Depot is was purchased 7/7/24.

[@crazy8acres651]

Good video. I have two of those getting close to a year old. That was helpful.

[@TKCL]

Thank you for watching

[@tomclements2787]

Great video. Was very helpful

[@TKCL]

Glad it was.

[@ThePentium83]

Fantastic info thank you!

[@arthurschroeder8230]

I bought 3 of these toilets in my home when I bought it about five years ago. They’re all bad and my water bill just jumped $350. Thanks for showing this. They were running every three minutes

[@TKCL]

Wow! Get them fixed asap! Amazon now sells just the new seal.

[@epunktrav]

I did this and it worked like a charm. The only thing that I would recommend is to use vise grips under the bulb when unscrewing if you are not taking the tank off. Mine fell down into the toilet. Luckily I had a long pick up tool to bring the "post" back up through the center. See 2:37 in the video. Otherwise, a flawless hack.

[@TKCL]

Glad it was helpful

[@maelynbees430]

Nice. Appreciate the info. Interesting 👍✌️

[@TKCL]

Thank you for watching

[@lornetappa1983]

Same thing happened to me. You can replace just the faulty seal with Korky part number 450. Worked great.

[@TKCL]

I found it after this video amzn.to/3PoxyGF

[@dustinrobinson2774]

I had the same toilet for one month. Already having to replace the flapper. Lesson learned, never buy American Standard again! American Standard is absolute garbage.

[@TKCL]

The new seal takes care of the issue. I love the power of this toilet after the fix.

[@adriennejames77]

Facts! I'm replacing mine for the 2nd time. I purchased my home only 4 years ago, a new build.

[@74bobby]

These toilets are utter Garbage replaced this part more than once...

[@420surfdawg]

Doesn't the new (and upgraded seal ) last longer ??

[@Richard-ix6ln]

@@420surfdawg I bought this toilet a year ago because I thought it was the best, oh was I wrong. This is the second time I've had to work on it. A couple of months ago I had to replace my filler valve. Never buy American standard it is junk? Thank you for your video because everyone told me I had to take the toilet apart to fix it. You saved me a lot of time and trouble. Joe

[@carlisavera]

Thank you!! I found a replacement flapper seal at HD but couldn’t figure out how to take off the green part.

[@TKCL]

I also discovered the flapper as well and had to repair our other toilet.

[@DennisMarkMudge]

Thanks, really the best !

[@gordonbartel2187]

I have three Champion 4 toilets installed over several years. I know, I know. My thinking was over that time the design process would have improved but it did not. All three have the ghost flush. I called American Standard and received a new gasket for free ( this was 5 years ago). I changed the blistered gasket (very easy) not the cap as shown in this video. Six months later ghost flush again. I see NU Flush has a conversion kit for this toilet, to go to the tried and true flapper valve. I may purchase one and if it works after six months may get two more conversion kits. I see there is also a class action suit regarding this faulty toilet.

[@TKCL]

They now offer an upgraded green seal on Amazon. I put one in my second toilet. A few months later and no issues.

[@mtgreengarden]

The new round gasket helped, but didn't stop the leaking completely. After much frustration, I bought a SECOND round gasket and put it with the first round gasket, making it TWO layers thick. Presto!! Problem completely solved.

[@Lee-fy6hn]

Thank you Sir! You really helped me 😊

[@TKCL]

You are most welcome

[@daveebertz4206]

Huge help, thank you

[@TKCL]

Glad you found it useful.

[@buckeyebob55]

thx for the tutorial once I got it off I found an air bubble on the seal I popped the air bubble and no more leak thx again

[@TKCL]

Glad I could help

[@taimur920]

Excellent video. I had the flapper accidently come off. Not sure how. Home Depot couldn't figure the problem although I showed them the video. They sold me a 25 dollar kit which I luckily didn't install. All I had to do was twist the flapper back like you showed.

[@TKCL]

Glad it helped!

[@jonathanarena7405]

Great video. FYI, Fluidmaster 510A-001 is the flush valve seal alone so you don't need to buy the whole assembly. 🙂

[@TKCL]

Correct, I found that later on and ordered it. I already had to replace the seal on my other toilet 🫤

[@pampilgrim2274]

Hi, Andrew! I recently had to replace the flapper on my Crane toilet, and all I had to replace was just the flapper. I’m happy I don’t have American Standard.

[@TKCL]

That's the way it should be.

[@rmk22sr.2]

Excellent Video what did was sucked out the remaining water in the tank with a shop vac

[@RickRivera-op8lv]

Thanks for the hack, just what needed to know

[@TKCL]

Glad you enjoyed it

[@michaelbaxter3515]

Thanks for the tip on the top screwing off if you hold the stem below. You can just buy a replacement gasket and replace once you take the cap off. The cap has a grey plastic large retaining ring that you can easily pry off and replace the underlying gasket

[@TKCL]

I recently found the gaskets.

[@AdamDeal-KF0PRI]

good job by the way fixing the office chair!

[@TKCL]

Lol

[@AdamDeal-KF0PRI]

@@TKCL i had to lol! its a wonder you couldnt convert it to a normal flush mechanism

[@TKCL]

Might could have.

[@kentsibille6850]

It worked just as you said but I encountered an issue where the shaft on my toilet did not have the barbs on each side to keep the shaft from falling down into the toilet and yes mine disappeared into oblivion lol. So I took the new shaft to use and found the next issue. The hole in the center of the flush valve has reliefs built into it for the locking tabs to pass through. Mine does not. So I ended up cutting them off so the new shaft woo I’ll old pass through the hole in my existing flush valve. If it happens to come loose, at least the new shaft can come out. Thanks for the help !

[@TKCL]

Sorry to hear that you had some issues.

[@kentsibille6850]

@@TKCL - it’s okay! Your video helped me immensely

[@vickyesperanza8267]

thank you! i got the right part!!!

[@TKCL]

Glad you enjoyed it

[@tbarc1]

Upon searching online for a valve assembly I find that none shown actually state my model number. Will the valve assembly used in this video be the valve assembly to use for American Standard model 4266? I completed agree that having to disassemble the whole tank is ridiculous! I wish it was just my flapper. Unfortunately the plastic rod that runs through the center of mine snapped off. Im thoroughly aggravated! Great job doing the video! Best vid I found while searching all afternoon and I can't express enough how happy it has made me! Thank you!!!

[@TKCL]

You'll have to contact the manufacturer directly to answer that.

[@tbarc1]

Thank you again, I was afraid that was the case.

[@MichaelLillis-b1s]

Just saved me a whole lotta money.

[@TKCL]

Happy to help

[@joebufford2972]

I've seen that same exact failure at work and had to fix it with the whole assembly like you said. But all I really needed was the seal

[@TKCL]

It's apparently a really bad design or low quality materials.

[@kathleenhannmann760]

The gasket on the bottom of that whole assembly started breaking apart in the water leaks out . thank you