Fixing a Viewer's BROKEN Gaming PC? - Fix or Flop S5:E10

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Welcome to Fix or Flop! We're up to Season 5, Episode 10. This viewer's gaming PC is broken! Can it be fixed? By the way, if you live in the Orlando, FL area and have an issue with your PC, apply to have it (possibly) fixed for free today! gregsalazar.com/fix-or-flop
Check out other Fix or Flop episodes in this playlist: • Fix or Flop
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#FixOrFlop

[@zetter5888]

"If aint fix dont broke it" - greg 2024

[@tspawn35]

I have to tell myself all the time don''t touch something that's already working.

[@rowdydog]

words to live by

[@Scivics]

Yup thats what he said good job

[@midnight_yota]

That really should be everyone's life Moto. The amount of times Ive actually caused problems thinking I knew an easy way to improve something.

[@Trainbuff26]

-User has computer issue -Asks for help -Gives computer to someone they know can help -Does not give them password to get into computer -Does not respond to any messages requesting said password Ah yes, the beautiful world of IT

[@Smakheed]

-Computer sits on "in shelf" until user answers -Computer then joins back of repair queue

[@SukiSuki-cr6hv]

haha lol, i know how it feel

[@nicholastrawinski]

"you're the computer guy, dont you know the password?" - someone probably

[@Trainbuff26]

In all seriousness, if bitlocker isn't enabled on that drive, there are programs you can boot from a USB drive that will create new admin accounts on Windows that you can log into if you're locked out of it.

[@DixonErHands]

There's one full proof way around that password. I've had to use it numerous times because of exactly your comment. Idk if it works with W11 but it does with w7-10

[@smashxthexsigns]

Cyberpower should be ashamed of themselves for selling a Gen 1 Ryzen system with a single stick of RAM - that's probably a 20% performance hit. But nooooooo, they had to spend the extra $3 a dual-channel kit of the same capacity would cost on . . . an LED strip.

[@j.p.h.8126]

Yeah another stick of RAM would be recomended for that rig.

[@brockysthoughts1662]

@@j.p.h.8126 yeah at least 2 8 gig sticks would have been nice

[@mohammedis1am]

I have a CyberPower PC and it's been amazing, their customers service was awesome when I needed help. But this was my personal experience, others may have a different view on this.

[@coreykirkpatrick4392]

To be fair this is a 7 year old base model

[@brockysthoughts1662]

@@coreykirkpatrick4392 its still running windows 10 so any help is a plus

[@philipberlanda]

My mind: whoa that thermal paste is pink. Video: yes that thermal paste is pink.

[@johnt.848]

and spread as thick as peanut butter.

[@Tabbalco]

@@johnt.848 you can't argue with the results. He did show great temps while running AIDA64 for a long time.

[@Seventeen76]

Say Greg I went over to my uncle Ripps house the other day, and he was all happy that he had fixed his computer, he really doesn't have that much computer knowledge and I asked him how did you figure it out he said oh this little old Mexican kid on youtube taught me how to do it and I was like what are you talking abou?t He showed me the video and it was you, lol. You have a new fan he's almost sixty years old And he has been watching your videos for the past couple weeks now that you've taught him something. Goes to show that you know you reach out to people of all ages and all demographics. Keeping on keeping on bud, have a good one.

[@PC4USE1]

Just a guess on my part but I think Greg is Cuban-American-someone correct me if i'm wrong.

[@GregSalazar]

LOOOL. I do have Mexican relatives. Our paternal family is from Spain :-)

[@DutyGeezer]

I had a vga debug lite issue suddenly. System wouldn’t boot. and after swapping GPUs and minimizing the system with no luck, I remembered the Greg vids where he clears CMOS. Yes! Danged if that didn’t do it!

[@johnt.848]

You say almost 60 as if that is old and old people are stupid.

[@SukiSuki-cr6hv]

yes, i make money because of Greg lol, i am not went to IT school or something. but i learned from Greg, Jayz, and several other youtubers. now i have a passive income as coulege student by building and upgrading computer, sometimes laptop also

[@XRaiderV1]

even older, ancient systems running ddr3 ram see MASSIVE performance improvements..simply by switching to an ssd.

[@rrwholloway]

Resurected an old sony all in one with an ssd, ram upgrade ans wifi upgrade. Can attest to this.

[@KristoferYee]

This is my first time watching through one of these Greg, I’ve seen them but not watched. I like the format you have here, I think it’s well done 👍

[@GregSalazar]

Thanks, man! Hope all is well. Glad to see ya pumping out content again!

[@ezerio027TV]

Best PC series on YT, thank you Greg!

[@GregSalazar]

Thank you for watching!

[@samiraperi467]

Holy hell that HDD was full. Probably didn't help with programs crashing and being weird. Windows does *not* like a full drive.

[@olandersnake]

With that little of space left causes problems because Windows wants to have some space set aside as virtual RAM. This is more evident with the single stick of (I think) 8GB or 16GB. Which is honestly just not enough to play a lot of newer games. 32GB is always my recommended size.

[@Farhan-ec7dx]

@@olandersnake can u name me 1 of those game that recommend 32gb ram. just built my 1st pc and interested in those kind of games. i usually just play fps games

[@frommatorav1]

@@Farhan-ec7dx Did you not put in 32GB? It's around $100 or less total for 32GB. $55-$115 for DDR4 and DDR5 Even if the game doesn't need all 32GB, if your ram usage is near 16GB or slightly over, when that's your total system ram, you'll get stuttering and computer will be less responsive

[@olandersnake]

@Farhan-ec7dx it's not games that recommend it. It's the usage of having the games that use 8-10GB, and then Windows itself, your graphics card software, your peripherals controller software, motherboard software, steam/epic games/blizzard software, Discord, and quite a few of the competitive games have launcher software as well. So many gaming computers that I service will have 5-8GB used just turning them on and logging into Windows. Then you boot up a game, and POW you are using up your RAM. Then you get to enjoy random stuttering due to you C: being told to be used as virtual RAM, which even the fastest SSDs are not quick enough to be RAM. Might as well "download more ram." You can probably get by with 16GB, but to have some decent coverage, 32GB is the best option.

[@mikigameplays]

ooooo man , just got home from work, open a cold one, and see this video, perfect friday

[@GregSalazar]

Hope you enjoy!

[@georgehubbs1747]

I whole heartedly agree with Greg, I've built every computer I've ever owned, and the single biggest "quality of life" upgrade was the SSD. Every time you install Windows, install programs/games, move large files, open programs/games, back-up files, etc.,etc. the speed boost not to mention the superior boot times, it's lovely and will absolutely make an old computer "feel" new better than any other upgrade. It pays for itself constantly!

[@WouterVerbruggen]

Absolutely agree! With an SSD, even 15 year old PCs are still very usable for everyday usage

[@j.p.h.8126]

That case looks like a Phanteks P400S. It can be made not to be a ''hotbox''. They sell mesh front panels to that case. 🙂

[@bryans8656]

I remember when SSDs first became a thing, and they were pretty expensive at the time. Regardless, I purchased a 128GB Intel SSD and swapped out the platter drive in the MSI netbook I had at the time. The difference in boot and app loading was stunning.

[@donavanfiford3149]

Always learning everyday! Thank you so much!

[@GregSalazar]

Thank YOU!

[@donavanfiford3149]

@@GregSalazar Enjoy watching your videos all the way from South Africa

[@tdub77]

Nice work always fun to watch. You're inspiring me to start a west coast edition of this...

[@gaptoothbandit6832]

Thank you for teaching us Greg

[@GregSalazar]

Thanks for learning with me! 😁

[@CrazyPaperSun]

really liked that greg just did the minimum upgrade as this is fix or flop, not fix or pimp

[@wrichik_basu]

Love this series, as well as your Discord server! Learned lots from here as well as your server.

[@GregSalazar]

I very much appreciate that!

[@colin8449]

i have a b350m bazooka in my first ryzen build. good job msi for still supporting it with the newest 5000 series chips like the 5800x3d and giving it resize bar. awesome to see!

[@danmar007]

This is a great series. Hope you keep it going for a long time.

[@GregSalazar]

That's the plan! Thanks for the support!

[@jrose-xp6tf]

You've taught Raymond...WELL.

[@cdnron75]

Nice fix! Yeah, it was likely just the CPU fan clip being off that was the issue with this one. I totally agree about not using a HDD for a boot drive as well. When I'm building a PC I never use HDDs anymore. Either a small boot NVMe and a SATA SSD for storage or a large NVMe.

[@rathanajrgaming8618]

Always learn a new thing from a fix and flop video keep it up love it mam❤

[@MarcoGPUtuber]

It's not time to sleep. It's time to watch Greg.

[@ShepherdZ22]

Should’ve upgraded that RAM config, Greg! 😉 The storage upgrade will be a massive difference for the customer, though.

[@caphowdy666]

My PC is probably 8 years old now, and last year I decided to make a few upgrades to extend it's life. The cooler was done out of necessity as the CPU was really maxing out temp wise when it was under heavy load. Once that was done I decided it was time to bite the bullet and replace my HDD. My MB does not have any M.2 slots so the only option is a 2.4" SSD. I bought a Crucial one as I have always had good experiences with their products (my PC ram is Crucial and my M.2 expansion in my PS5 is as well). It comes with software to clone my HDD onto the SSD (well it came with a link to download it). The process was incredibly easy with only one piece of software needing a licence update (Photoshop). The speed difference between my HDD and the SSD is crazy. The boot up process was getting longer and longer with the HDD. Even when you got into Windows, it still took forever before you can open things like internet browsers. Now everything is almost instantaneous. I kept the 1TB HDD in the system to keep all my music on it, and as I bought a 1TB SSD, everything else can be kept on that. I still have around 500gb free on both drives. I was an SSD sceptic, but no longer.

[@ElysaraCh]

there is no bigger single upgrade you can possibly make to the overall function of a PC than upgrading an HDD to an SSD.

[@caphowdy666]

@@ElysaraCh fully agree.

[@BrandensOutdoorChannel]

You should have gone with a pci-express m.2 nvme card

[@caphowdy666]

@@BrandensOutdoorChannel Except I don't have any spare slots. It is a micro ATX board so only has two slots, both of which I am using. Plenty of spare SATA ports tho.

[@outlet6989]

Have you ever tried booting Windows from a floppy disk? While Windows boots, I used to say I'll have dinner and maybe wash my car, and maybe...

[@Prismss_]

What a way to start a Friday. A good ol' cup of coffee and some Greg :)

[@TheHeavenswake]

Just wanted to give a shout out, I love these videos. I fix PCs on the side myself and love learning about new problems. Keep up the good fight!

[@johnstancliff7328]

such an easy fix! good video!

[@Ober1kenobi]

3:07 I wasn’t ready for this part 😂😂😂

[@DanRandom]

Great video!! I really enjoy watching your content 😊😊

[@GregSalazar]

Thanks for watching!

[@DanRandom]

@@GregSalazar you’re welcome Greg, been a longtime viewer and supporter of your content. I’ll admit I’ve not watched for a little while (life reasons) and was wondering if you’d moved to your new home? Keep up the great content, it’s really inspiring and enjoyable and I’m really happy for your success. 😊

[@RenatoG1848]

Great video sir as usual, I would agree with the other people commenting, you should let the owner know having only one stick of ram is a travesty.

[@justsumguy2u]

When SSD's were still relatively new tech, they were quite expensive; I can see why someone back then might've wanted to run a hard drive. But the prices of SSD's have come down so dramatically over the years that there's simply no need to use them anymore

[@sp00n]

When Ryzen came out, they were already cheap enough, at least to use them as a boot drive.

[@JustinKelley94]

His face when he turned to look at Raymond😂

[@TheGameBench]

I get the average person not being aware and booting off a HDD, but it's crazy to see people with gaming PC's still running HDD's as a boot drive.

[@zellar1]

Fancy meeting you here Mr "GameBench" LOL

[@milescarter7803]

To be fair Windows installs the boot loader on the spinning hard drive or your SATA SSD or your bulk storage NVMe /to this day/. Even if you install it to the correct NVMe. I literally unplug everything except the drive I'm installing Windows on before I load the Windows install media.

[@zellar1]

@@milescarter7803 I do that now. One time during a fresh install of windows I had 5 hard drives plugged in and it spread the install over 5 drives. A real mess! So now I unplug any drives that are not for the OS

[@T.Lspitz]

​@zellar1 damn seriously? How is that possible? I've installed a fresh version of Windows in a newly built(yet slightly older from 2018-2019) PC with 2 nvme SSD's and a sata 2.5in SSD installed, as well as other pc builds, and never had any issues like that except for sometimes having to unplug any sata drives before hand.

[@zellar1]

@@T.Lspitz Not really sure what the heck happened but it was weird. Took me a while to delete all the OS stuff off each drive

[@zellar1]

URRRGGGG! Do you put a lot of peanut butter on your toast or bread?? That CPU is generously covered now!!! Great video Greg! Thank YOU!

[@singemfrc]

Storage upgrade was absolutely the right choice, there.And for anyone else who is booting off of a mechanical hard drive, even if you can't afford an M.2 even a Sata ssd will be a huge improvement

[@j0eb0t0]

visuals are very crispy this time!

[@Caderynwolf]

I specifically have an m.2 for windows, and whatever actually must use that, and a 4tb wd black SE HDD for "most' games/storage. It works out brilliantly.

[@MarinosMysteries]

Great job

[@PC4USE1]

Always enjoy the fix or flop series(your other ones as well). Kind of like PC Sherlock Holmes novelettes.

[@pie_stains]

The best PC series on KZbin. Goes good with coffee. 👍 That cooler, what the heck! Better look at the pins. hahaha

[@qqqvid]

Good Job Greg : ) x

[@Nunman1962]

Greg, you were SPOT ON on this one! When you stated it only had a Hard Disk drive, my jaw pretty much dropped to the floor! I can't believe in this day and age, anybody would just use a regular HD for their OS other than just for storage of games, audio files, etc...! Other than the loose air cooler, good job!

[@sp00n]

Somebody who doesn't have the knowledge to properly mount the CPU cooler also won't know that an SSD is so much faster than a HDD. I'd actually blame Cyberpower for cheaping out on this.

[@outlet6989]

What about that sagging GPU?

[@theoneyoudontsee8315]

one possibility of spinning rust drives is it slows down as the disk motor dies and you actually end up having timed out iops that leaves the system hanging and retrying then using more cpu cycles generating more heat.

[@Bishthebuilder]

fav part so far is when raymond tells you to check the CPU. Made me chuckle lol. Coudlnt even wait to finish the vid to comment. finishing now

[@Taskforce22]

Wouldn't have surprised me if it wasn't the plastic motherboard mounts that had broken. Seen that happen on some motherboards because they were just made too short and that caused more pressure than necessary being applied by the fan which weakened the tabs over time. Some AM3 boards were really good at that especially.

[@brucepreston3927]

Definitely a weird one, I don't know how those clips got bent that much unless it was being removed frequently...At least you didn't have to pull your hair out trying to diagnose it! lol

[@SourBogBubble]

I like this one, nice and easy. They all dont need to be multiday fixes!

[@MyDigitalParadise]

One big issue I see from before you added the M.2 is that their drive was too full. That said adding an M.2 is indeed a great upgrade. I recommend to the owner to but still another M.2 (say 2TB) so they can load their games on it as well. I just got a 4TB M.2 and what a great investment.

[@PaalKiwi]

Haha pointing out too there was only about 4% HDD space left, hence terrible OS boot time initially 😁 Did them a solid putting the NVME in 👊👍

[@EinSwitzer]

Fans not spinning is called “silent mode” when the gpu starts to warm up it will turn fans on the slowly increase under temp sense and chip load indicators

[@christenlanger]

That was fast! And I definitely don't mean the original Windows boot up from that HDD.

[@Keullo-eFIN]

I'd love to see the return of PCDC :)

[@andrewmutavi590]

I LOVE this videos😍😍😍😍

[@milescarter7803]

Ouch, holding the M.2 by the gold contacts!?! Lot of finger oils get in there and not good for contacts.

[@boyo87]

I have been following your channel for the a few years now up here in Canada, wondering if your still using a Mac to edit your videos? Just curious.

[@sitordan]

When friends ask me what to watch to learn more about building or troubleshooting PCs, it's always the same answer: Greg's Fix or Flop. I frigging love this series. Keep it alive, Greg. You're doing awesome!

[@GregSalazar]

Thanks, as always, my dude!

[@freerangemtb]

I can attest to how huge a difference moving from an HDD to an SSD can make. I have ad admittedly very old system (we're talking 2008 Dell hardware) that I was using as a domain controller (please don't hate on me). I only needed it for the DC role, so it didn't need to really do a lot. I didn't really care if it was dog slow, as my domain is only a few computers thick. The story is that old computer was running a moderately newer HDD. I purchased a brand-new custom-built server as a Hyper-V server and was doing to decommission that old relic I was using, but I decided, for grins and giggles, to put in an SSD to see what that would do. Darn it if that didn't put some zip into that old machine! I am running Windows Server 2022 on that thing, and it is cranking along like it's still in its prime. It's running as a backup DC and DNS server on my network. I'm probably going to fully decommission it soon, but I cannot tell you the remarkable difference moving from a platter-based hard drive to a solid-state drive made in that li'l machine's performance.

[@GeoffBlake8620]

What a fantastic video to wake up to. Time for the daily dose of fixing computers.

[@GregSalazar]

Thanks for the support!

[@DextanPelit]

Feels like flop because I believe they gave it to you just to get upgrade..

[@ArtisChronicles]

I see Cyberpowerpc is a fan of using a single stick of ram. Same thing I discovered with my brother's prebuild from them. I did at least get him upgraded and suddenly his games gamed again.

[@OcihEvE]

That HDD was full (8:28) It shows 35GB free. I am wondering if Windows was tasked with something, a compressed archive or something that exceeded that, would it go in to frenzy mode.

[@jkteddy77]

This video is a testament to how much social skill is required by computer technicians to get to the bottom of customer's complaints haha

[@peteypoo2470]

idk why this series is so satisfying to watch, but i really wish they were a bit more regularly uploaded. but oh well beggers can't be choosers

[@cbrew1138]

thanks greg!

[@PHDarren]

Not much free space on the HDD, but probably a HDD failure incoming if it was flaky booting from the HDD. Did you use CrystalDisk to look at HDD history and info?

[@GregSalazar]

It wasn't flaky booting. It was just slow to boot - which is a common HDD thing :-)

[@kelvinjinxd]

Yea, depends on the person. Someone may create more issues along the way while checking bent pins.

[@johnpaulbacon8320]

Nice repair.

[@metrotechguru5863]

Attention Greg: Raymond is a keeper!

[@Onion780]

Kirito wallpaper ❤❤❤😊😊😊

[@tokisakirem6955]

I like watching filler episodes. This is definitely one of it. I'd love to put your quote on a shirt btw!

[@GregSalazar]

Wouldn't call this a filler. It's another viewer's rig. Another issue. Another resolution. They can't all be crazy difficult. It's the nature of accepting random, free gigs for folks in the area.

[@mikeywest2007]

Yes i agree with Raymond....check pins and socket while the cooler was off. Another RAM stick then all is good in the world

[@GregSalazar]

The rig POSTed just fine before that hahah. So it wasn't really needed.

[@Cjking1]

Hy Greg I just want to say thank u your videos helped me solve a gpu problems that have been bugging me for a year now I don't have to buy a new gpu

[@SkateClipsAndTips]

Cyberturd pre-builts, lol

[@wsdmsage]

I do love those sk hynix nvme used one on my desktop and steam deck and now have one on my laptop. Not sire but they are cheaper and works well

[@NukaOrQuantum...]

I'll have to watch this later after my test prep. Thanks Greg! I love Fridays.

[@GregSalazar]

Best of luck on that upcoming test!

[@NukaOrQuantum...]

@@GregSalazar Thanks man

[@danthompsett2894]

the hdd is in the red its way to full, probably never defragged, as slow as hdd's are compared to SSD and nvme, a heavily fragmented drive will slow it down even more.

[@HouseboundPerspectives]

remember when i first went from a HDD to an SSD, MAJOR game changer. don't necessarily need a m.2 since you prob wont notice much of a difference between that and an SSD. so if ya wanna save TONS, just get a HUGE SSD instead of spending twice as much on a m.2

[@FatCatFanatic]

Can't believe you didn't at least give her a quick dual-channel RAM upgrade! ☹ Also, did you remove the BIOS password for her? Might have been a kindness.

[@GregSalazar]

This isn't "Upgrade or Flop." You're more than welcome to provide a dual-channel kit.

[@FatCatFanatic]

@@GregSalazar 😀 Fair point!

[@FatCatFanatic]

@@GregSalazar Fair point! 😀 It's just seeing a single stick of RAM these days gets my OCD going ... 🙂 Please keep up the good work, love your vids!

[@Beisepimp]

Prebuilt wit 1 single RAM stick on a first gen Ryzen.. And a HDD , this SSD was a necessary update. 🙂

[@animalyze7120]

I still watch these videos and Feel Greg is being punked by some of these folks for small upgrades. Might not be the case always but sometimes I'm just not convinced these people are actually using these old systems any longer. Great video as always!!!

[@itsmedavidd]

My brother was running his pc os through a hard drive and I can concur that after upgrading his storage to a m.2 from a hard disk drive his pc ran so much faster it was night and day difference.

[@MaheerKibria]

So I hate the clip mechanism for AMD coolers. It's probably not going anywhere but it's such a pain to install that I'm not surprised that one of the retention arms bent.

[@Miniputt_999]

All hail glorious hard drive boot time xD

[@RVail623]

The first gen Ryzen CPU's weren't all that stable, AFAIK. A possible bios update should be checked for, in case wanting a future more stable CPU upgrade by the customer.

[@jimg.9198]

I used to have a rig just like this one in 2017, when the only way to get a GPU, because of the miners, was to buy a whole system. First thing I did was tear it apart and upgrade it.

[@jakesnow96]

Thermal Grizzly Kryonaut Extreme has been my go to paste for a while.

[@lawsonic]

"I see dust." "In your dreams?" *no* "While you're awake?"

[@frommatorav1]

I think the main problem was the CPU cooler not being secured but the other was the amount of disk space left on the HDD. Only 34.8GB on a 1TB drive. I would bet if 100GB were deleted, it would boot significantly faster, although still slow. Even after Windows finally loads, it will make it run slower with that small a reserve space. If it were SATA or nvme, it might react even worse.

[@Pathowatch]

Possible to get a deep dive on Cleaning, costs $200 here and 3 days. They even bent a fan pin and said it was like that already, i am like but it was the CPU fan.

[@gomd3rd]

Haven’t even finished the ad and there’s already comments lol😊

[@pimmanders2261]

I don't have ads......😇

[@SeanOMatic]

The old HDD being so close to full could also cause issues galore.

[@EinSwitzer]

You know what’s crazy based on actual analysis data based on what computer and performance levels they are experienced to , most people never got passed cell phone or old Mac or dell pc

[@danil-rl4zd]

i use a hdd as a bulk steam library drive

[@boba1024]

Can't say my pc is a CyberpowerPC anymore, all that's left of the prebuilt is fans, case, power supply and two drives. I've upgraded the Motherboard, CPU, RAM, and Video card, not to mention adding hard drives.

[@Gingerninja8294]

Hey Greg, From the UK here, I get an occasional problem with my PC, my GFX card (Radeon RX 590) turns off randomly under use (hard to duplicate because there's no guarantee when it will happen). when it happens I have to go Device Manager, Enable -> Disable -> Enable to get it to turn back on. I have checked all connections multiple times, checked for software updates, checked everything is securely mounted etc. I've also taken the issue to computer shop's etc asking for advice but they haven't any idea what the issue is... Sorry I cant be more descriptive but do you have any ideas what may be happening here? I've been watching for a while thinking if only this was available where I live xD Some specs: AMD Ryzen 7 3700X 8-Core Processor 3.60 GHz Corsair Vengeance RGB DDR4 3200mhz 32GB (2x16GB) 1TB Samsung 860 EVO SSD ROG STRIX B550-F GAMING Motherboard Radeon RX590 8GB OCZ ZS Series 550W

[@dstryrmnd]

Not sure if anyone mentioned it here but MSI cards usually tend to run no fans while idle in Windows in silent mode. Had the same with a 2070 Msi Armor card!

[@Dan-Simms]

All cards for probably over a decade now dont start running fans until the card hits something like 60c by default.

[@echeese63]

The easiest way to bypass a password locked bios is to use a ch341a flash programmer to reflash the bios directly to the chip