Fixing Missing Fanatec Wheel Base (CSL-DD) with Windows Device Manager

[@ajanes11]

You fixed my issue in 5 minutes! Thank you so much. I have been frustrated for days.

[@davannagle450]

I experienced a similar issue, and I hope this tutorial can help you resolve it. If your wheelbase is still not being detected and your drivers are still showing exclamation marks, I strongly recommend running the Windows 11 "Update Repair." This process takes about 45 minutes and should effectively refresh your system, increasing the chances that your wheelbase will be detected.

[@waltersbg]

I am not an expert, by far, but when I learn something that I think will help others, I try to make a video. I'm seriously just happy to help, but if you REALLY like this video and contribute to my coffee/beer fund, I wouldn't complain! 😄👍 www.buymeacoffee.com/waltersbg or paypal.me/WaltersbgKZbin

[@kevinmcmanus3168]

This really helped me fix my issues. I may have done it wrong the first time but got there in the end. Thank you.

[@fylosofe]

What a super super thanks I give you!!!!! Solved my problem. Déleting the "fanatec wheel" in double but not the "update port" one, rebooting, Plugging the csl dd, and voila !!!!!!! Thank you so much !!!

[@Enhanced94]

this is the only thing that fixed my problem, thank u!

[@captainslav6528]

I bought a DD1 I updated the drivers and firmware and then I lost all vibration effects in Dirt rally 2 but other games it works. I try'd downgrading to older firmware and drivers and it didn't fix it now it's stuck without vibration on DR2. I raised the issue with Fanatec and they instead blamed my PC or told me it must be my fault somehow maby my ffb settings are wrong etc what a load of nonsense I hate fanacrap. What ever that update did it messed something up. I want to jump off the sinking ship that is Fanatec.

[@mackemmover]

Feeling the same way at the moment

[@GxQsMaDDness]

I have just bought a CSL DD and a Formula V2.5 wheel, the base is detecting the wheel but isn’t detecting any button inputs and then randomly disconnecting. If I attach a different wheel to the base it works. But if I attach the V2.5 to a different base that also works. Just doesn’t work when I put the CSL DD and Formula V2.5 together, any ideas?

[@waltersbg]

No good ideas. It sounds like a connection issue, like it's not making good contact when attached. But that doesn't explain why the wheel works on other bases or why other wheels work on that base. I guess just make sure the FW is up to date on everything?

[@GxQsMaDDness]

@@waltersbg All FW is up to date, it does sometimes show the V2.5 wheel FW was 0, then it’ll disconnect and reconnect and show FW 1.0.2.0 (This is also the FW it shows on my other base that it works on) so definitely sounds like a connection issue. It will also sometimes show as the F1 version of the V2.5 and Universal hub V2, before then disconnecting and reconnecting. Meanwhile not registering any button inputs. I have read that the the Formula V2.5 has a new chip in it which now has a different FW to the old V2.5 wheels (Currently run on V47) so my only guess is that. But doesn’t explain why it’ll work on a different base. I do have a support ticket open with fanatec to hopefully send the base and wheel off for RMA so they can see it first hand but I’ve had no response for over a week..

[@tyronethompson3299]

I updated the drivers and I’m trying to play on a PlayStation console I put it in ps mode but when I try to use it on the game it only recognizes the dual sense controller

[@ShadowChef]

I have the issue of when I plug in my formula v2.5 the dd pro start flashing all the colors and won’t let me do anything on the control panel. But if I plug in another wheel everything works perfectly fine. Any advice? Do you think this will work?

[@waltersbg]

That's not something I'm familiar with. I don't know if anything in my video will help with a misbehaving wheel, since it's really meant to help with a misbehaving base.

[@Eismagier]

my problem is, that i was in cal mode in my steering wheel, didnt know how to get out of it, so i turned off my wheel base, and now it doesnt seem to work at all anymore, like its not connected to power at all, even tho it is

[@wilbinario935]

I have a csl elite and my sensitivity is stuck on automatic please help me

[@dainestarbuck3326]

Wow after hours and hours of searching the internet this qas my issue. Thanks a million

[@mackemmover]

High walter I wonder if you could help me I'm having real issues setting up my fanatec gear. There's no ffb the wheel activates wrong buttons. It's got me pissed off

[@waltersbg]

Well, I'm not sure if I can help. I'm just a user, like you, and the best I've been able to help people is with this video related to the specific issue listed in the video. Have you tried the Fanatec forums or Fanatec support?

[@AndrewKlaassen]

This didn't fix my issue, but I ended up finding out my stem was slightly disconnected so just had to loosen it and push the stem back in, tighten and it was good to go.

[@michellecreech154]

Is there a way to contact you directly, I desperately need help with same issue. Please

[@waltersbg]

@michellecreech154, pretty much everything I know about this kind of issue is in this video. In fact, when I have this problem, I come back and watch my own video! If what I show it not working, your best bet is to contact Fanatec support. If that's not getting you anywhere, ask your specific questions or describe your issues here as a comment and I or someone else may be able to help you. That way, you'd be potentially getting help from more than just me.

[@MickeyDee420]

how do you fix it if it does not show at all, like you open it in device manager, but how is it in device manager, if windows cannot see it?

[@waltersbg]

I'm not sure if I know how to help. First of all, finding things in device manager can be a real challenge, which is why you want to use the "devices by container" option. Also, any device not currently connected and powered on will be hidden, which is why you want to use the "show hidden devices" option. If it definitely does not show up, even after doing these steps, then the wheel base may not be powered on, or the cable may be bad, or the USB port on the PC may be off/bad. It could also be a bad wheel base. If possible, you could try a different cable or port on your PC.

[@MickeyDee420]

@@waltersbg looks like i will have to reach out to support, i suspect it may have something to do with my installation. Cheers! Thanks for the video!

[@jasondonavich2758]

Mine only has pc mode and club sport mode, but I get no wheel rotation input

[@bobacampbell]

This video solved my issue (fanatec dd2) - thanks for the video!!!

[@ТоляДон]

what can I do if I dont even see Fanatec in the device manager?

[@waltersbg]

When you plug in any USB device, the device manager should refresh and list the new device. If, when you plug in your wheel, you don't see any changes at all in device manager, then it seems like your wheel is not being detected at all. Like maybe the wheel base is not powered? Did you hit the power button on the wheelbase and make sure it's lit up? Or the USB cable is bad? Or you need to try a different USB port on your PC? If none of those seem to be the case, then maybe the wheelbase is bad. Good luck!

[@mra091666]

Thank you I will try it. I have the csl pro and wheels not detected also xbpx does not show up and I have multiple fanatec wheel entries and some look the same.

[@glmdistribution8363]

you solved?

[@glmdistribution8363]

E COME HAI RISOLTO AND HOW DID YOU SOLVE IT

[@shanewright9489]

Thank you so much. This fixed my issue. U are awesome!!

[@nunoalexandre4273]

IIn my case, the USB Input Device was "Disabled" so I just had to re-enable it to fix the issue. Go figure?!! Super valuable video, saved me a ton of troubleshooting, thank you!!!

[@waltersbg]

Really glad it helped. And thank you so much for buying me some coffee!! 🙂

[@jsuich]

This fixed my problem! Thank you so much!

[@gaitiks]

Thank You so much! You are a star! Such a Life sving tip!

[@Ferrari255GTO]

So, basically, in some instances the drivers just multiply for no reason or corrupt. That's odd

[@mjjkop28xx23]

Hello guys I have the problem that my Fanatec control panel won’t open at all when I double click on it…. Does someone knows why?? I did actually all installation steps right, im getting crazy😔

[@TheHardbradler]

really helpful. thank you!

[@redspacecase]

As soon as i unplug the wheel it dissappears from device manager. So i cant uninstall them.

[@waltersbg]

If you select the "show hidden devices" option, as shown in the video, then the entries should not disappear when you unplug the wheel. You'll also want to be using the "devices by container" option, as shown in the video, to make it easier to see the Fanatc entries. At any rate, you really only need to uninstall the drivers from device manager if you are having an issue or if any are shown with an exclamation mark.

[@TheJ387]

Thank you! I thought I was going to have to replace my wheel base.

[@waltersbg]

Glad I could help!

[@THEsimpleThingsFR]

Nothing is showering up in device manager

[@burnout10567]

you are the man for this

[@glmdistribution8363]

Ho un CS nuovo di zecca di Fanatec, lo stesso problema dopo che il firmware ora non può usare il volante. Questo video mi ha aiutato moltissimo a capire come funziona ora l'installazione dei dispositivi e come risolvere i problemi. Il problema che ho è che ho legato tutto questo ma continuo ad avere lo stesso problema. Al momento sono visualizzati 3 dispositivi, ma in uno manca ancora il controller di gioco compatibile con HID. qualche idea su come recuperarlo? I would be infinitely grateful to you and ready to support you

[@waltersbg]

I'm sorry that I do not speak Italian. Hopefully you will understand my reply. I do not know what else you can try. Just make sure that you delete ALL the Fanatec entries in Device Manager with the wheel disconnected and then try again. Good Luck. Sorry I'm not more helpful.

[@glmdistribution8363]

@@waltersbg grazie lo stesso

[@boydbig45]

This was a life saver thank you!

[@Peuks850R]

Thank you for this information!!

[@liamkosloski1921]

Thanks, man!

[@iamragewhale]

fanatec software borked on a firmware update on my new wheel, i lost compatibility mode and it’s been bugging me for a few days now. uninstalled drivers and reinstalled and it was all still not working as it should. luckily i stumbled on this, your video has helped me so much, i deleted all the entries including some fanatec bootloader and fanatec firmware com port ones, reinstalled drivers and firmware and completely fixed it! thanks so much!!!😊

[@waltersbg]

Glad it helped! I had the exact same thing happen a couple of weeks ago during a firmware update. I ended up having to come back and watch my own video to figure out how to fix it! So I'm really glad it worked! 😄

[@lesterodonoghue9398]

I have a brand new cs dd from fanatec same issue after firmware now cant use the wheel.This video has massively helped me understand how installing devices works now and how to fix isses. Problem i have is i have tied all of this but keep having same issue. i have 3 devices showing now but one has the HID compliant game controller missing still. any ide on how to get that back? i see you mentioned "fanatec bootloader and fanatec firmware com port ones" wher can i find these as i want to remove all fanatec from my pc and try again. Thanks

[@glmdistribution8363]

@@lesterodonoghue9398 ho lo stesso problema hai risolto (italiano)

[@abbeyparker]

Jesus … I feel I need to send you at least 10 euro revolut cause You saved me from going crazy lol… I have 2 csl dd and on my main pc started having an issue when the compatibility mode did appear. This happened on the 2 bases which I couldn’t figure out what the hell was happening

[@waltersbg]

I'm just glad to help. I don't make a lot of KZbin videos, but sometimes I come across something that I think really needs to be shared to help others. I just enjoy doing it. Now that I'm retired, maybe I can do more! I'm seriously just happy to help, but if you'd like to thank me, you can buy me a coffee (or beer!) at www.buymeacoffee.com/waltersbg

[@filipczubala9050]

Thank you bro

[@chrisanders6018]

Thank you very helpful

[@waltersbg]

You're welcome!

[@DavidGoleman-x4d]

Mine has no xbox mode

[@macca339]

Nor does mine..did you sort it?

[@waltersbg]

Well, I don't think all the Fanatec wheels have an Xbox mode. And, if you don't use it on an Xbox, you don't need Xbox mode anyway.

[@macca339]

@@waltersbg the msg was because i have an xbox and there is no drivers for xbox in the files, just pc.. Mine was because they sent me a frigging wheel for ps and pc not xbox and pc. Meaning the drivers are not there as it in the chip of the wheel not the base.

[@Rob........811]

Thank you

[@dmarquez1098]

Thank you so much!

[@tops5446]

Uplug the PS4 Controller! Solve the problem for me.

[@CarTribu]

thank youuuu

[@Shankster-44]

just uninstall the drivers, method in the video did nothing and didn't redownload anything uninstall and reinstall drivers

[@waltersbg]

If you did not see any exclamation points in the Device Manager, then this video was not for you. This video is for people who have gotten corrupted in Device Manager, at which point reinstalling does not help. Glad you got your fixed with a reinstall! Hopefully everybody will find the method that works for them.

[@alexandrerossi3553]

Nice! Tks for the information

[@wren6580]

Спацибо

[@Xavi-Tenis]

You MADE MY DAY BRO!!! just you spot at the problem. I love you🫡

[@Scalma_91]

Thanks man!