Flagship One Buyer Beware

[@autolong68]

I want to add... I mentioned some of this information in a comment previously. I am clearly not a KZbin pro so I will try to pin this comment. I got my money back. I got a reman PCM from ebay that looks remanufactured. It looked like they cared to make it look new and it showed. It wasn't a rustoleum reman. There was no "warranty void" sticker on the new-to-me PCM trying to discourage the consumer from seeing if any work was actually done. I installed it and everything worked great after setting the pinion factor. 100% I would give the company on ebay business again. The Ebay company was FlashMasters. They were everything I expected with a reman. I received it in a reasonable amount of time, product was as described and best of all... it worked! A+. The bar wasn't high, I just wanted a tested and functional PCM. But after my flagship experience, I feel like they over delivered by delivering exactly what their page described hahaha. I DID pull the screws out of the cover on this flagship PCM. I did the whole thing in one shot on camera and you can mostly clearly see that there is a solid layer of dust on the sealant inside the PCM. It was completely untouched. Spray painted, and a couple stickers slapped on it and updated. My biggest argument is that they say it is 100% tested and it was clearly not 100% tested. I paid for a 100% tested PCM and didn't get anything remanufactured, or physically updated fixing common faults, I got a junkyard PCM with some paint on it. I do have some video of the install of the new PCM, as well as the aforementioned video opening up the flagship one PCM. I have tried a couple times to sit down and edit it together and I have just been too busy with other more important things.

[@bigbusiness6903]

Dam I just called them

[@jheissjr]

Do you know when you will upload the opening of the FS1 PCM and the install of the FashMasters PCM.

[@myronashmore6238]

Same problem with 2006 Ford escape. Original ecm everything works but over charged 19.5 volt, refurbished ecm with programmed keys will not start, will fire occasionally but no start. Ford dealer tried, I was told that refurbished ecm is not working.

[@zekeholloway4413]

same thing happened to me with my car! now they won't give me my money back because you have to send it back within 30 days of purchase" 😒

[@SterlingSimmons22]

Everyone needs to report them to the Better Business Bureau

[@candia79]

I just received my PCM from flagship and installed it and now my grand caravan won't even start and its throwing 15 different codes 🤨

[@JoeMama-ms8yx]

Kind of in the same scenario with an 03 Navigator, how’d you end up fixing yours?

[@meatwagon7908]

Well they told me I gotta get a perimeter rest an call a locksmith ​@@JoeMama-ms8yx

[@churlchristal]

They almost got me. I saw one bad review and requested a refund. On their website they try to make it seem like they have all good reviews but I typed them in on Google and saw the bad review. This is the second video , thank God I dodged a bullet! Thanks for sharing your experience

[@silverhunters]

I guess I got lucky 2009 Pontiac G6. I received ECM in the mail from Flagship 1 and went through the cycling for 30 minutes. Then, I just had to get a scan tool that could reprogram my camshaft sensor. No problems to report. Received and installed the new computer in August 2023. I'm sorry to hear about your struggle. Thanks for sharing.

[@TireSlayer55]

Yikes. Thanks for sharing, makes me glad I didn't send them my ECM for repair...

[@chillbill9335]

I just bought a ecm from them for my 97 dodge dakota. On Sunday and they still haven't shipped it so I told them to cancel my order and refund me.

[@james-im1sj]

Did you get a refund..? Did they play games sending you your money..?

[@chillbill9335]

Yeah I got a refund and no they didn't give me much trouble, they just asked why I canceled my order, and I said I don't need it anymore.@@james-im1sj

[@briancarle]

I bought a PCM from them for my 05 Grand Cherokee it worked great. I just ordered one for Land Cruiser today I hope it’s also a great experience.

[@jakegarzo7836]

Getting mine from them this saturday. Heard mixed reviews, mostly bad. I got my fingers crossed I've waited 3 weeks.

[@albertofrausto6334]

did it work ?

[@tkong35]

How did u make out with them

[@SterlingSimmons22]

What’s the update

[@brianmooney7009]

???

[@bruceallen6016]

Recap, I received and installed my reman ECM from Flagship1. The 4.7 V8 fired right up with the idle settling on 700 rpm. The first thing I noticed was the check engine light stayed on. I scanned it and it shows bank one position one O2 sensor? Fair enough, I will change that out. Second issue, transmission is not communicating properly? I have to pull the transmission shifter into 1st to start off properly. I'm still trying to work the bugs out. i note that lights on the overhead monitor are working? Example, Drivers door open etc. Have I mentioned I hate car computers? 🤨

[@thierryexinord5511]

I just had a bad experience with them… they wasted my time… i called twice and was told the PCM already went through programming… and after words the reached out and said they we’re out sourced.

[@bruceallen6016]

OMG! Just purchased an ecm from them. I hope I have better luck with them than you did? I'll report back here how it goes.

[@jared2934]

I have the same issue with my 2011 equinox. Ordered an Vin verified one from flagship one and it don't work. Did the 3 cycle with 10 sec intervals still nothing. Flag ship one sucks sign us up for a class action lawsuit!!!

[@ceciliabermudez1529]

Oh no I just ordered mine today 🥲 Should just cancel my order?

[@LouFinnegan]

Wish I would have seen your video 2 months ago. I'm going through the exact same thing with these idiots. I "theorize" their only test is cleaning the outside.

[@Jeff605-rw8fi]

I just got my ECU from them and the car would not start, turn over but no fire. I'm not happy I put the old ECU back in and she fired right up. they want me to send it back and I'm out two weeks on their 30 day return policy so I'm not Playing this game. I better get my money back in full or I'll be making Waves. Reprogramming Fees for Nothing, Not Ok.

[@DarylAnderson-we4kd]

I bought a pcm for my 03 montecarlo, now it starts when it feels like it. Don't know what to do , afraid to drive it .

[@rolandb8979]

It's a ripoff at least for GM cars. Locked can't program them definitely not plug and play

[@blindflips4951]

I have a 2016 Silverado has an intermittent ECM problem I purchased one from these people as well and the key relearn will not work and all they keep doing is sending me another copy of the key relearn I told them there is no security light and they will not listen to me Monday morning I will be trying to get a refund and go with someone else they will not contact you back

[@highrpm9290]

My fiancé's 2016 tahoe pcm went haywire, I ordered one from flagship everything seems back to normal except the key relearn isn't happening, I'm going to see if someone with a high-end scanner can program the keys in. I didn't get any keys with it and no mention that I would need them

[@lpsalsaman]

Sorry to hear that, and I should have done a bit of research myself, since right now I have the same issue as you with my 2011 Chrysler T/C van. So, I got their PCM installed and it cranks but will not turn over, I got in contact with Flagship, and they gave me some instructions which basically I already did when first installing their PCM. But the same thing, crank but will not come completely on. The van would come on with the old PCM, but it would cut off after starting to drive and reset itself, which is why I got the Flagship one. I'm about to send it back to them because they want to check it, so I'm guessing I will be in the same boat as you. Today, when I get the Flagship PCM out, I will re-install the original, and if the van comes on, it confirms that Flagship probably did not completely configure the PCM correctly. Anyway, I see you got your money back and finally got a good replacement in your comment 2 months ago. Hopefully, I will not have to go through the same thing you did, but I guess we'll see. Anyway, thank you for posting the vid, as it is informative for anyone else having the same issue.

[@gearldadamson4648]

They got me I got $1400 in labor and a bad computer they said they wouldn’t send me another one so I don’t know what to do

[@jared2934]

Like I said we should all get together and get them in a class action. They need to hold to they're word and quit sending out faulty computers

[@dustinsmith124]

I got ripped off for 500 dollars by them couldn't find sc300 Lexus Computer paid for one they claimed to have one 1 month went by never came called them and they said there inventory was wrong to send my old one and they would rebuild it so I did got it back within a week nothing was done I done opened the PCM prior and there was a burnt mark on the board hook it up and same thing no start opened the PCM and they didn't touch anything and they wouldn't refund my money

[@gearldadamson4648]

It’s been over 12 months since I ordered my first one the company ain’t no good

[@poocruncha3266]

I ordered one a month ago from flagship for my mother in law for her Cadillac CTS and it works and i didnt have to do the key relearn. Started right up.

[@johnever3226]

I recently bought a PCM for my 2009 explorer and the mecanic that was istalling it just told me that the PCM was faulty ,, it did not worked ,,

[@meatwagon7908]

They very rude . And did u get your money bk

[@robertsalzano817]

How are they still in business?

[@Pipefitter666]

Any recommendations for a place to get a pcm? Glad I saw this

[@jessejones3038]

So I have a Dodge neon and what I find is crazy is on the old wiring harness. I never had a battery light on the new wiring harness for the engine. I have a damn battery like could it be the PCM or do you think it could be something with the new wiring harness?

[@markphaneuf3485]

Wishing you the best and hope you get satisfaction

[@MidwestJunkyardRacing]

Have you gotten any threats from them? I have some info on them and was thinking of making a video.

[@autolong68]

To their credit... not a whiff. No emails, phone calls or messages anywhere.

[@rmacmcc2457]

Ordered a tcm. Dosen't work. They just keep giving me the run around. I just want to return it and get my money back. Stay away.

[@chrislogston6072]

I ordered a ECM for 2016 Ford focus from flagship one was supposed to be plug and go but now I'm getting a starting system fault

[@EmmanuelM.Garcia]

Even tho they claim plug and play, always research about your anti theft system and how it functions to truly know if you do indeed need a quick reflash with key and shift knob movements.

[@paradise18908]

They are terrible. Send pcms back twice still not programmed properly

[@SaraYassem]

They want us to send the original pcm so they can clone it. Has anyone else done this? They one they sent us doesn't work

[@ronmoore3987]

Wow! ,,, and I was about to use Flagship 1,,,,,,, uh A BIG NO THANKS NOW !!

[@wskybnt72]

I feel you, I’m about to send one back to them a fourth time.

[@Camille-d8b]

Do you recommend anyone else ? I’m looking for one for a ford

[@autolong68]

I purchased a PCM from Flash Masters. The PCM LOOKED nice, and performed how it looked. I teach automotive at a high school and had a student that needed a PCM for his charger this year. I suggested Flash Masters. It came in quick. Car started now (didn't before), but there were injector driver issues with the new PCM. They reached out to me after talking with my student and in about 5 minutes on the phone after a quick rundown of what was going on and what we tested, he had another PCM programmed and sent out right away, only asking for the first one to be returned. YES! 2nd one worked great, no issues. And we didn't have to wait a month of shipping and waiting for flagship one to "test" it and tell me nothing was wrong. The customer service has been stellar from Flash Masters, and at this point, I will only give them my money for PCM needs.

[@james-im1sj]

Yep going through the same thing in ohio. About to ask for my money back.

[@autolong68]

Good luck!

[@james-im1sj]

@@autolong68 they did it put it back on our card

[@Phuq_it]

Some of these people have to reprogram their key too!!!

[@kleenmaint]

thanks AutoLONG. If you had a paypal link I'd send you a few bucks for the SAVE me wasting money!!! You've done a great service. OH, and GUESS WHAT? They are advertising on this Youtub video. lol (not really funny!)

[@autolong68]

I am glad I was able to save you from my headache! No money necessary but I appreciate the offer. Cracks me up about the FS1 advertising on this hahaha!