Flying with Scoot as “Air-pprentice” - What Passengers Don’t See!

I worked as an “Air-pprentice” onboard Scoot Boeing 787 flight from Singapore to Melbourne. Compare to my usual travel as a passenger, this is a totally different flying experience! Watch how I perform as a cabin crew!
Before the flight, I got to attend pre-flight crew briefing, learn the safety aspect of the flight, the operational planning from dispatcher and did some flight simulator training on the Boeing 787 with Scoot pilots.
It was a full flight to Melbourne with 372 passengers. On the flight, I performed the pre-flight checks and greet passengers at door 2 left. After takeoff, I serve passenger food and beverage. There was a lot of hard work to deliver services and handle unexpected situations. During the flight, we did “SCOOTITUDE” exercise, which is an engaging exercise to make passengers' experience more fun and enjoyable.
At the end of the flight, I was given my performance from the purser and my own thoughts about working as a Scoot cabin crew.

[@DominicLotters]

I flew on Scoot from Sydney to Singapore. Their service levels were on par or better than a full service carrier. One of the crew saw that my 8 year old daughter was fascinated by what they were doing, so they asked if they could take her out to the galley and give her a bit of a tour. After 30 minutes went by, I got up to go and find her only to discover 4 of the crew doing her hair to match theirs before they got her to help out as though she was part of the team. Next minute, she’s walking down the aisle being helpful! She was so happy and the crew were genuinely spectacular. That was years ago now and she still talks about it.

[@edward88881]

I certainly gained a greater appreciation for flight attendants on these long haul flights. They work hard, fill many responsibilities, it seems exhausting, and they need to smile through it all. The Lead Flight Attendant, Bubu, really showed professionalism throughout.

[@buvanesd5466]

Awwww, much love from me! Please do say hi if you see me on board! Bubu- Scootee 💛

[@roccosound8825]

I have flown with Scoot twice and they were fantastic. In addition staff at Changi airport were also super nice asking me how things were going and did I enjoy my flight. All up going to/or coming from Singapore with Scoot is always going to be nice.

[@FlyingAsia]

I am a Singaporean, very glad you flown with Scoot and even as an apprentice! Honestly Scoot isn’t as bad as what most people portray them to be.. Great video Sam!

[@noob.168]

what are the most common complaints?

[@jsurfin1]

@@noob.168 Anything you can think of from entitled passengers who pay budget fares but want full service experience.

[@user-kk7nu9sv4p]

@@noob.168 SCOOT usually have dirty cabin

[@user-kk7nu9sv4p]

@@noob.168 and SCOOT staffs always give us bad impression and not up to par of service

[@user-kk7nu9sv4p]

@@noob.168 and SCOOT charge expensive ticket tho.

[@needmoney666]

Great video! Fun and informative. Much respect to the crew who make our flights as safe and pleasant as they can.

[@hendraahinsetiawan2929]

My high respects to flight attendances, air crews, all the peoples "behind the screen" in aviation industries. Kudos to all of them. Salute to Scoot Airline, looks like they are having a better service-standard now, looks like everything's better, coz always remember that Scoot is only a "budget airline" not a "full service" one. Keep it up, Scoot Airline. And, last but not least, as always, thank you for a "Five-Star" footage, Sam. "Terimakasih dan semangat selalu".

[@yiqi8526]

want to see Sam be an air apprentice in more videos. It's interesting to see what happens behind the scene!

[@cmacmenow]

I just loved this! What an amazing flight and service from everyone on board. Bringing the fun and sense of adventure back to flying. We need this level of joy and positivity in the Eu and U.K. Sam , one of your best videos ever!

[@Sotweetie]

Sam is such a great guy and humble enough to go from first class to service - love him.

[@joergr82]

Scoot!! Your marketing team nailed it! Fabulous video! Well done!!

[@LAXPLANESPOTTER]

MY REVIEW: Hi Sam. I met you at Clutter Park last time you were there. This video is incredible. THE audio is loud, and level and clear and perfect from start to finish. Everyone has excellent audio. The multiple cameras was great. From the cams in the kitchen to inside and outside the simulator. Cams in the cockpit watching the crew and cams watching the runway and landing and controls. Cams in the cabin with many different angles. Incredible editing and transitions. The flight crew speaking with you like you were a co-worker and friend. This was like a Hollywood production. I loved the humanity of it all. I felt connected to the staff and the flight. The feelings and emotions you expressed while working- from fun to tired, to sore back.. Very human and real. With a live shoot like this, there is no way to script this, but it was perfect from start to finish. THE PR gained from this video will be powerful. Anyone watching this video would want to fly Singapore. You made them proud. The warmth and kindness and stunning beauty of the staff really comes through. I felt appreciation and a connection to all the flight crew. This was impressive and professional.... Nothing self serving or ego about this- Just darn good production and a video of perfection. Now I understand why doors open for you and you are given the access you get. Thanks for sharing this with the viewers... thank you Flight crew and Singapore airlines...

[@user-kk7nu9sv4p]

the 3:35 show no exit light on carpet!

[@nurrizadjatmiko21]

Very different and awesome experience indeed, sir. Personally in my time to visit Singapore, I have never flown with Singapore Airlines, Jetstar Asia, and even Scoot but hopefully i will have a chance to fly one of 3 Singaporean airlines in the future. Btw, 🙏Happy Eid Ul Fitr Mubarak from Indonesia🇲🇨

[@arabeesa]

eid mubarak from saudia

[@heythave]

Singapore Airlines use new airplanes and so you have a more comfortable ride on these longer flights. Their food are decent as well.

[@kopi-c-kosong2371]

Singapore has two airlines, not three. Singapore Airlines and Scoot.

[@xinning4405]

what a refreshing way to capture your flight experience from a crew’s POV Sam!

[@ClearedAsFiled]

FA's are rock stars.... .. Maybe more people should watch this to appreciate the difficulty of their job...

[@mrkc10]

Another great video Sam. What an opportunity for you to be a “crewmember” for a day. So many of us are unfamiliar with Scoot and their operation but thanks to you and this channel I would be very much inclined to book with Scoot. Their service and product along with passenger testimonials seals the deal for me. Thank you again for what you’re doing for aviation.

[@richardmiyasaka2635]

Sam, all respects to you! You got game, putting yourself out, going all in, and doing the job well!

[@BanannaMonkeys]

Probably your best video Sam. Loved seeing you get to work, this was a fresh perspective that your other videos don’t have. Respect for the Scoot team, they are working hard.

[@robbysebala5389]

Hey, Sam! You did GREAT! The main thing is that you kept smiling and exercised patience and high hospitality even though your back started hurting a bit. This is the kind of professional performance that makes customers keep coming back even though they do not speak the same languages as you. The smile and warmth are the universal language, right? Keep on rockin' in flight, Sam! :-)

[@xvsj5833]

💛 Sam fabulous idea your a natural at customer service 👍✌️thank you for sharing 💛

[@bikpangwei3519]

This video recall my memory, Scoot Airline, my 1st time fly with this airline from Singapore to Haikou on 20171212, that time was flight with Airbus 320.

[@iaexo]

Dude that part with the dispatcher was so cool, amazing to see as a flight simmer. And I’ve never seen a Scoot cockpit departure so that’s a first!

[@RK-oq3bx]

This apprentice experience will give you how the crew has done their job to take care of their passengers. I hope you will do more videos from this experience you gained on the way to Melbourne. 👍👍

[@TravelwithTrevor]

I flew that flight from Tokyo to Singapore in October and it was such a great flight. Had to buy all the Pokémon merch.

[@georgesmarucelli7821]

Thank you very much Sam for this special experience. Ex steward from Varig Airlines.. ❤🎉

[@wansonicful]

Thank you Sam for your humbleness and humility. This is so fun.

[@johnchang3807]

If I were on that flight I would be keeping everything that Sam served me for souvenirs !! Love it Sam how you made serving very personalized by knowing their names , " seats quality " and how talking to passengers really could help to improve flight experience . Thank you especially for opening our eyes how tuff stewardess working to serve us. Well done team Scoot !!

[@darkmoone9984]

Awesome Sam to see the other side of the story. Nice to see all the work that crews put into every flight.

[@aryang4488]

Kudos to all ground staff including those behind the operations team. what a work!

[@netdevil17]

thanks for showing us behind the scenes of hardworking scoot personnel. Used to receiving praise over SIA but must say Im pretty proud of Scoot personnel here as a local carrier.

[@smart4141]

Lovely Sam. What a different experience it has been not only for you but us also as viewers. Thank you for the video.

[@Richard1855]

Sam, what can I say but "good on you", for putting yourself out there on the receiving end. This video, albeit choreographed, does give a good insight into what goes on behind the scene. Hopefully passengers understand and appreciate this when they next fly. Thank you.

[@lkelly253]

It’s a giant advertisement

[@user-kk7nu9sv4p]

the 3:35 show no exit light on carpet!

[@dipaola702]

Love this vlog so much!! Sam, you did great!!! Thanks for this fabulous video!!!!!

[@jetcrazy7773]

one of the best videos from you sam. really enjoyed. Thank you and Sccop both for your great effforts.

[@JimsTravelLine-zo2bg]

Sam, you have such a wonderful life flying on the best (and worst) airlines and telling us about your experiences. Fascinating vlogs; thank you for sharing!

[@joshyboy81266]

I had a smile on my face from the start to the finish of this video. Terrific idea and very entertaining. First Class!

[@benjaminjoseph8487]

What a cool experience for you Sam and a totally different video content as well. Loved the fact that you were able to show how hard the crew works as well. Great job as always.

[@jonathantan5108]

Totally love this video and to the crews who work hard to made the flight really fun with happiness. Thanks Sam for sharing this video

[@Ms.Opinionated]

Love seeing all the hard work the FA's do

[@PaulTC777]

Im more into cars and travelling by car but you emit good vibes.

[@deanarndell4609]

Great video thanks Sam! We flew Scoot Gold Coast via Singapore to Ho Chi Minh City and return March/April this year. The crew on all flights were amazing and friendly, great to see them and how hard they work during the flights, respect. It's a shame they're pulling out of the Gold Coast in July as the planes were full both ways. ✈️🌅🌴✨🐬

[@PO-zk4vs]

Sam this video tops All others! You never cease to surprise and I was smiling watching it 😁 Congrats 👏👏👏

[@elleaxewhy]

Wow I never knew there’s so much going on behind the scenes of a safe flight! And btw the B-787 simulator is super cool thanks for sharing Sam!! 😍

[@jordanla6453]

This must be the friendliest airline company to allow Sam be a cabin crew for a day, I bet other airlines would take filming as a cabin crew life very seriously

[@bobuncle8704]

Excellent Sam. A flight attendant’s life seems so glamorous, but here we see it’s hard work, and I’ve much better insight. Thank you.

[@Air196999]

Loved this video Sam. Excellent work. 😊😊

[@Originalman144]

This is great quality content! Looks like a nice airline atmosphere. Good job Sam!

[@glennkamers]

What a great experience, fun to watch.

[@markjacoblim4939]

What an experience Sam! Thanks for bringing us onboard to give us viewers a better insight. Kudos to all the hardworking scoot crew. Really looking forward to my Scoot flight to Hong Kong real soon now :)

[@user-kk7nu9sv4p]

the 3:35 show no exit light on carpet!

[@mmmch7]

you were such a good sport! this video is particularly interesting, especially to see you play a different role! the options in the first question were too simple haha. thanks for making such good content. I can see it wasn't easy filming in such a cramped place too.

[@haydnskinner528]

I watched this plane land a few days ago in Melbourne!

[@mikestravelshow]

It's great to see behind the scenes 👏

[@rezuanhaider7773]

Wonderful job Mr. Sam. I really love it. Sir

[@stevemcintyre4398]

Love your enthusiasm for travel on aircraft. Keep up the excellent work my man!

[@lzheadache]

No matter how much Scoot costs, it's definitely worth it. What a master piece film, Sam.

[@billgracey6369]

One of your best vids, Sammy! Well done!

[@xmats]

Loved this video. Really fun to see more behind the scenes!

[@joshuabeardsmore-mills]

your so amazing Sam much love to you and safe travels

[@karenwolf5266]

Think you did a fantastic job. Love seeing things from a different perspective. Thanks!

[@teazerfemi]

Thanks a lot sir for making me so happy with this lovely video, I love all the crew😘 I sincerely love Scoot airline,the crew are fantastic, I feel like returning back to cabin to fly as a crew

[@jsmsekh5900]

What a wonderful experience, awesome 😎

[@TheRareVideosXL]

What an amazing video as always.

[@Steve-xf4uv]

What an amazing experience. And to try the flight simulator ! These people do a fantastic job under all kinds of circumstances. You lived it firsthand. Kudos to you, you pulled it off very well. And I learned something too - pre-order your meal !

[@jamestnov41945]

Well done Sam. My flying days are long over so I look forward to all your content. Long haul crews work very hard and always smile..

[@HenryMPHone]

Always innovative topics Sam! Great job

[@MH-gh]

Another great video & superb insight into all the effort and hard the work the crew experience (all airlines ofcourse) whilst also keeping a positive & friendly face. You also actually started to feel tired in a short space of time😄 The pilots/crew all looked welcoming

[@jakisakemisbush9179]

wow, thanks for making them smile on six hours flight

[@dreams2reality410]

Capt Ian is the pilot I hope to get everytime I fly. Have flown over a hundred times and can tell he has mastered his craft.

[@AaronHarberg]

This might be my favorite yet Sam! Love all the behind the scenes looks and the conversation with the Captain.

[@silasin2007]

excellent video. what a flight. thanks for suchna great experience. Passengers respect and coperate with the Crew. they are working hard to make us comfortable.

[@1mazforall]

Lovely video and enjoyable. Good team work and kudos to you Sam and everyone involved. Sending you greetings from Toronto 🇨🇦❤️❤️❤️👍👍

[@mohamedmohamed-lk1lh]

GREETINGS FRM TORONTO HERE AS WELL, SORRY FOR CAPS*

[@LordBagdanoff]

How’s life there?

[@supericeman1]

This is different, Sam brings us an little look in to what aviation work is like as a cabin crew very cool!

[@TonyPadgett]

Probably one of my favorite videos of yours so far. And Scoot is a great airline!

[@nylapinsam6083]

I appreciate for your video. I know that every work is not easy but I dont expect flight attendants this more difficult. Thank you for your work to all flight attendants. To remind all passengers, we are guests to their house once on a plane. So be patients, polite, and kind to the house owners and guests on the plane that like you. Don't forget be safe and use seat belt once required.

[@Taylod1]

Another awesome video Sam, Thank you!

[@hotscoop]

Sam, you somehow convinced me to book with Scoot in my next flight ✈️. Lovely everything … those smiles are infectious .. genuine

[@manjitwaryah6322]

Great video Sam...always informative....

[@Purplehue63]

What a fun video ❤ this was amazing to watch. I’d love to see more videos like this 😊

[@KN-tg5sg]

Sam I'd like to thank you and Scoot for showing us what really happens on an airline. Maybe more people if they saw aVideo like This hopefully understand and be More willing to not be mean to the staff on the airplane.

[@Arcadiez]

Very nice of scoot to give you thr opportunity to experience the work they do. Kudos

[@mervswan1121]

Sam that was a great show, The boss Lady is so Beautiful :)

[@1DLflyer]

Great job Sam! Glad you can experience flying from a different point of view.

[@deepalperera4592]

Great video, so different. Great idea to do this

[@Emirates_A380]

Sam Another fun flight Thx🙌🙌

[@davideperego4432]

very interesting, thanks Sam!

[@KiaKiteKoe]

This was awesome! Thanks 🙏🏽 for sharing this Sam 🤜🏽💥🤛🏽

[@djbuckeye1417]

Fantastic vlog. I wish they had Scoot flights to the US. Thanks, Sam, as always! And the people at Scoot were wonderful hosts, too!

[@Theonedjneo]

This was really cool. Props to Scoot! JetBlue is the closest we have to this in the US. Another great video, Sam!

[@maureen8966]

Hi Sam very good video interesting seeing how the crew handles things. Hope you do more videos like this.

[@l33wan]

Just by the looks of it, Scoot's EY food offering looks much better than SQ's recent food takeaway box EY meals !

[@myronjacobs5014]

Sam a awesome KZbin footage, we enjoyed it tremendously. Thanks my friend.

[@pgilb70]

A really well presented, high quality, informative production. Good promo for Scoot.

[@charmbatacabrera]

This is so refreshing seeing how it really work

[@exdomicado]

what an idea... a good way to give people some new experience in aviation industry👍👍👍

[@lyren.4652]

I love this video. Honestly, I felt bad that I underestimated what cabin crews are doing on flight. Wow great customer service! Salute! I love to be a passenger there one day. ☺

[@boomAJ6104]

Awesome, what a dream to try this. , thanks for sharing your experience Sir. James in Southern California

[@Mary_305]

What a great experience, and I know you had a good time 😊

[@stevehathaway4715]

Interesting. I'm usually a bit sceptical when it comes to long haul and budget airlines but Scoot seems to be a real alternative that you can try out even though you don't normally fly budget.

[@rameshtp]

Best Budget airline.... Great to see how you look after customer. Quality service, Equipment

[@BRTripReport]

Love the Pikachu plane, amazing crew! ✈

[@derek8335]

This is fun,Sam. you always surprise us with something different 🎉