Ford Electric Power Steering Failure Identified

Video documents Ford Electric Power Assist Steering (EPAS) failure and identifies cause in 2010 Ford Flex Ecoboost. Evidence is presented suggesting Ford has been less than honest concerning electric steering failure disposition in millions of vehicles since 2008.
If you own a Ford vehicle equipped with electric power steering; you and your family have been placed at risk of injury or death. If you own pre 2011 Ford vehicle equipped with electric power steering; Ford and the NHTSB have excluded you from the 2015 recall affecting over 3 million Ford vehicles with identical EPAS equipment and failures. The reason for your exclusion is fact more than 12 million pre 2011 Ford vehicles include defective TRW EPAS steering gear. Ford's bottom line has been placed before your family's safety.
Failure modes include sudden and complete loss of power assist, non-commanded steering torques that can jerk wheel right out of your hands and send your vehicle out of control. Non power assisted (manual) steering gear ratios are low; so manual steering requires considerable effort at low speeds and super-human strength at static.
Be advised there are catalysts that hasten Ford EPAS failures. These catalysts include front end misalignment, uneven tire wear, ball joints, wheel bearings, etc. These issues cause front wheel wander (both dynamic and static). Wander acts as a forcing function on the EPAS servo system; which the EPAS will compensate for. This constant servo compensation during driving requires additional energy; which translates to even more thermal energy production. In an already thermally stressed system, this additional stress causes breakdown. This explains why many consumers have reported suspension and tire problems coupled with EPAS failures. This fact does not however imply EPAS system failures cannot occur in absence of suspension and tire deficiencies.
Also note many consumers report replacement EPAS failures at alarming interval. This is due to fact Ford has not addressed or even acknowledged thermal design problem affecting millions of automobiles since 2008. Replacement EPAS assemblies have not been upgraded or redesigned in any way. Ford just keeps re-manufacturing damaged units as new replacements. Placing re-manufactured assemblies in same overheated engine compartment environment.
Most troubling is fact Ford cannot effectively correct engine compartment thermal issue. There is literally nothing Ford can do to correct a thermally stressed implementation short of total redesign. This implies Ford's only alternatives include replacement of millions of faulty vehicles sold since 2008; or implementing program to deceive, minimize, manipulate, delay and ultimately deflect problem at expense of unsuspecting consumers. The magnitude of the EPAS failure at Ford represents a company 'state of emergency'. Ford will do anything to save their $199B bottom-line. The NHTSA will not push Ford on this one; because bureaucrats understand design faults of this magnitude and depth, will cost Ford dearly. The NHTSA, though sold as consumer safety advocate, is far more politically entwined in economics and US corporate business agendas, than safety. US based big businesses enjoy special considerations as compared to overseas companies like Takada; facing bankruptcy as direct result of NHTSA action. But Ford posts multiple-billion profit in 2016.
Comments are welcome; note any abusive, profane, inappropriate, or otherwise insulting comments will be immediately removed and reported. Note this video was published to assist Ford owners who have experienced failures and require insight and information associated with design defect. If you are a Ford enthusiast and just want to defend a juvenile and unnatural attachment to your automobile; go to another site. Your profane and disrespectful comments will be dealt with harshly.
Please note I am not am automotive mechanic by trade, my expertise is associated with electronic engineering design in robotics and autonomous vehicle systems. Although I do carry extensive experience associated with automotive and heavy equipment restoration and engine rebuilding (as a hobby); I make no particular claim of expertise associated with automobile mechanics, or service technician procedures.

[@wazup3333]

Everyone needs to file a complaint easily online with the National Highway Traffic Safety Administration so they can force a recall.

[@elizabethcain1337]

This eps Bull Shit has made me hate ford. 2010 fusion steering first went out on my mother on her way home from chemotherapy in 2017. We had it replaced (well over a thousand dollars bilked from my dying mother) and the warranty of course is no good now. After her passing I ended up with the piece of Ford. It went out on my daughter (new driver) yesterday. Coronavirus has me on edge already but Ford is pushing my over it. They want to fix the airbag problem but nothing with the eps unit. Hmmm maybe Ford wants to give the face a nice landing place when the mfkn eps unit fails again....

[@wazup3333]

Fock Ford

[@SexyPitz]

How do we initiate a class action suit? This is insane.

[@miggyontiveros2394]

People have tried topclassactions.com/lawsuit-settlements/consumer-products/494573-ford-wins-summary-judgment-defective-power-steering-class-action/

[@BrionBoyles]

@@miggyontiveros2394 Unfortunately, the plaintiffs in this case had no evidence...they had already replaced the defective parts and had no expert testimony... I wish it were different. Our 2012 piece of shit Focus lost steering this morning.

[@geraldperry7779]

@@BrionBoyles last month replaced 3rd transmission now electric steering goes last evening. Just 900 kilometers ago put in 4 new shocks and and new rotors and pads along with 4 tyres. It's worse car ever made. Money pit.

[@azaan1632]

Yes It happened to my 2016 Fusion ! Set me back $2,250 and I’m pissed off !!

[@motrhead69]

Good luck with that

[@theguy6233]

My 2012 ford fusion power steering failed this week, while i was out of town, cost me 3 days in hotel and $1600 to fix it. There was a recall on the rack and pinon power steering module for half a million cars but for some reason my car was not on that list. Ford really needs to be sued over this because it very dangerous.

[@theresaedwards5819]

I put a new one in my car and 1 1/2 later it’s out again 😡😡

[@ryanbelyea6771]

Same thing with my 2012 ford fusion. Ford said that there are no recalls on my car but they put an extended warranty on my car for the rack and pinion... I have no idea what they meant but it may or may not be covered by ford.

[@seandvk2834]

Seriously fuck ford they won't fix my shit either they are charging me 3,700

[@brandonyafanaro9710]

@@theresaedwards5819mine went out 2 weeks later lmao

[@thomascleary6284]

​@@theresaedwards5819 Same with mine just now.

[@distortedregulation]

3 minutes in...I was thinking this guy has to be an electrical engineer. I've never come across anyone on any video, so well spoken and as confident with descriptive nomenclature. Although Ford, like most large corporations, give zero fucks, great assessment and diagnosis.

[@voosum]

bingo he said so at 6mins in

[@mustangant]

Best video. Why no one know why ford steering keeps going out. So for a year no one knew why my Steering wheel was not I Check everything and could find nothing all of the computer button stopped working. So one day look at this same steering wheel column that’s under my car and it was cracked. That one item can cause the whole to not run right. Good wish I would be seen this. Took a year to figure out why my steering wasn’t working

[@thingamajig6542]

Your like the Sherlock Holmes of investigating poor automotive design. Well done. Shame on Ford,.

[@XChaoticComposerX]

great documentary... hope ppl will never buy a ford again... and that will send them a message...

[@codywright2890]

:( mine just broke and i have zero steering. Ford wants $1800 to replace!

[@josephbossie5232]

My son has a 2010 Ford Escape with the exact same issue. Ford said the recall was closed out and I am on my own!!! Lifetime Ford owner just egressed!!!!

[@sunnyboy6555]

Update 2011 Lincoln Mkt 3.5L Ecoboost, Canada edition. The second Epas steering unit in my vehicle that Ford installed was a refurbished unit. I found out from a service rep that Ford will replace the Epas unit with a rebuilt unit if you do not specifically tell them you want a new unit. The refurbished unit costs more than the new unit and the warranty is only for three (3) months. A new unit cost a few hundred dollars less but the warranty is for two (2) years. One year and five (5) months later the second refurbished Epas unit failed. I replaced it with a third epas unit and filed a formal complaint with Ford Canada. These Epas units are expensive. After a battle back and forth, I received a Partial settlement of $1500 CDN. The payment was voucher check, not cash which means you have to spend it at Ford. I needed a few more repairs on the lincoln so I used part of the voucher check on the repairs. On paying the bill, the service manager told me to contact ford for the balance of the check (@$375), since the repair cost did not use the full amount of the check. The next week ford contacted me saying the fine print stated the the full amount of the voucher check must be used as no cash is refund allowed. They gave me an option, the balanced could be transfered to the "Lincoln Loyalty Program" if I signed up. I red the program previously (like reading a noval), and turned it down. 2015 ford vehicles and above under the program are tracted by ford, interesting? My Lincoln has 102k easy mi. Is in great shape yet has cost a small fortune in mechanical repairs, not particularly reliable or trouble free. From experience, I do not feel that ford loyaly treats me so why would I? Looking for a Toyota for my next vehicle. Check Consumes Report "Best Car Ratings" I will submit my complaint with the Canada BBB.

[@drindy5166]

Totally feel your pain... that is a whole lot of Fk around... terrible business practice. May you have better fortune with the choices ahead. I look at a vehicle and yt the hell out of it by searching top 5-10 issues, so I know in advance what is coming my way in due time lol 👊🧡👍

[@monkeysun6588]

I am going to fix my 2016 Ford explorer （power steering assist fault）and sell it to buy a Japanese car too

[@Flatlandproductionz]

Wonder if ford is watching this?🤔

[@bk1468]

Ford has established massive PR department and thousands of attorneys and engineers around globe to deal with customers who take matters to court. If you take legal action against Ford; you will be subjected to fierce resistance and formidable legal resources in court battle. Ford will demand your vehicle be relinquished to local dealer for inspection (days) by one of their special 'field evaluation' engineers. These engineers will produce bogus detailed evaluation document outlining specifically why Ford is not responsible for vehicle deficiencies. In addition, document will include 'biased opinion' that you contributed in some way to problem. Ford will attempt to use this engineering document in court to sway case in favor of dismissal. My vehicle was evaluated using this process. The Ford engineer actually attempted to criminalize me with report sighting smoking engine was result of oil placed in muffler. Ford failed to realize I was retired engineer with experience in thermodynamics. A muffler does not immediately become hot upon starting engine. In addition, mufflers rarely reach temperatures sufficient to burn oil. From cold start; engine produced heavy smoke due to internal failure. Ford was caught with their pants down in case; matter settled in my favor. Case would have ended very differently if Ford was not called on their attempted fraud; in this case science was used to prove criminal conduct.

[@elizabethcain1337]

Ford is the Scientology of the automotive industry. I now trust Ford about as much as I would trust Casey Anthony to watch my kids .

[@drindy5166]

Top notch video... 6yrs later, here I am with a 2014 Ford Fusion... thought I was a dead man for sure as I lost steering during in town driving. I am furious that this was even a possible thing. Doubt there is a recall but I am going to hope that Ford is willing to deal with this issue. Hope all is well brother! 👊🧡👍

[@brandonyafanaro9710]

Yeah good luck, my 2012 Sel is not covered for recall or anything . 1600 later and it broke again

[@timnowlin1]

After 150k ford will touch it most time get buy clearing code change our tps sensor or front tires also male sure battery is very good not weak batter also you can take both cables off the cat for hour or 2 make sure tie both of them touching. Have 2011 model. Done everything 😅😅 what help me was I took the battery out one day replacing it with agm battery and decide try tie both together. And at had problems with it long long time that was at 180k miles am at 268k miles. Hole time had this car that only major problems had with it they are great great vechles. Only year I'll buy is 2011. 2012 models mabe 2013. 2014 and Up has bad transmission problems not one time I had any problems out the motor beside change starter one time oil changes ... I have 2011 sel 2.0 or 2.5. Live find the s Verizon if any one has s model like to sell let me know love also if was stick shift

[@backroadsenterprises3148]

I have the 2012 Explorer and I'm having the same issue, my power steering just cut off while driving, Says TMS Fault and Power Steering.

[@lovelyonedenise7402]

Thank you for the time you took to research and explain all that you learned about this problem. I have a 2013 Lincoln MKS doing the exact same thing....every thing you said made sense.

[@johnnyfletcher1961]

Thanks bud. Now I can be prepared to pay 3 to 4 k to fix my issues. Lol. If it’s significantly less I will be shocked. Thanks for the very informative video!

[@jacknoble9709]

EPAS Steering failure is a huge Safety concern and could potentially cause lives whilst in motion. I am an Electrical engineer too and I can attest to the fact that you're spot-on. Thermal stress is the culprit. Your video presentation was top-notch and well detailed. Fault condition on Steering power assist on my Ford Taurus brought me here. Ford is probably not implementing industry-grade power MOSFET rated for harsh operating environment. Also, there is definitely a design flaw with heat sink configuration but Ford will never own up, just to protect their bottom line. I'm done buying Ford vehicle forever!

[@Kay-dx8vm]

Can you share some symptoms? I bought a used 2016 Ford Explorer (my first ever Ford product), it just hit 89k mileage but my steering makes kinda grinding noise when I turn the steering wheel (both right and left) even when the car is parked. The noise got worse and the steering wheel somewhat got stiffer after a month of parking outside (1 month vacation).

[@doghousedreamsllc9436]

At 107,000 miles, my F-150 XLT power steering began failing intermittently and without warning. After a trip to the dealer and a $2,000 check, they sent me home with a new EPAS unit. Then, grinding and popping noises began to come from the same front-end, driver's side location. $700.00 later I had a new solenoid and other various and as sundry components replaced. Still the grinding noises. So, $600.00 and a wheel bearing replaced. Hallelujah! The noises stopped. A week after my 3rd visit with issues, my steering goes out immediately while I was making a left-hand turn crossing over oncoming traffic. I had not moves but to drive the truck up and over the curb and into a parking lot, where thankfully, there was a spot that I could muscle my non-steering truck into without wrecking it or running over somebody. Now I've returned said truck yet again to my dealership. Here's thing, people, the guys in the garage CANNOT fix this problem. Do even a small amount of research on your own and you will see that this EPAS problem is systemic and long-ranging with Ford. The company, for reasons that can only be tracked to money, refuse to acknowledge that across their entire line of models lurks a potential killer...a steering system that randomly goes out without notice. I'm a good side man and each time this has happened, its a wrestling match with the wheel to get the truck safely stopped and parked. I have owned Ford's for 25 years, but I'm done. As I write this my F-150 is still in the shop, while they try to find a way to explain to me that my $2,000.00 did nothing but buy me a newer POS part to replace the older POS part that was already on my truck. I almost feel sorry for my Service Tech, Mike Coody, at Gwinnett Place Ford in Duluth, GA, because I have all the data that shows him that I know what Ford is hiding, and he has to try and sell me to have confidence that Ford has this figured out. Wrong. This is one of the most informative videos of this issue. Search the Internet for EPAS Failure, Power Steering Failure Ford, and other word combinations. Thousands...Thousands of vehicles have this problem. My next truck will be a Nissan Titan. I've had it. I can buy Ford's on the Z-plan, which saves me $$$'s....but when they lie about systemic issues, hide dangerous engineering failures from their customers....I'm leaving the brand. Kenneth Hall, Cumming, GA

[@bk1468]

EPAS steering gear failures will begin to spike as MTBF (mean time before failure) associated with overheated electrical components kicks in. It is inevitable that Ford will experience large instance of failures on a standard 'bell-curve'. Replacement units are the same TRW design; place new unit in an overheated engine compartment and same failure will repeat in time. Ford is counting on this time to allow warranty's to expire. Then consumers have no recourse other than waiting for NHTSA action. The NHTSA is staffed by bureaucrats and statisticians. From what I have seen in correspondence between Ford and NHTSA; NHTSA allows Ford to conduct their own fault investigations; in addition to defining final dispositions, and publishing of investigative results. Ford is allowed complete ownership of the fault issue which clearly results in blatant falsification of fault analysis, and minimal corrective action to Ford's benefit. NHTSA officials believe anything Ford tells them; as long as an official report is filed and key 'buzz words are included. I found your report interesting in that you indicate how difficult it is to man-handle failed steering gear at low speeds and static in larger vehicles. This has been a primary point with me for some time. It is interesting to note that during Ford / NHTSA investigation; Ford was asked to supply a vehicle with failed EPAS steering; so NHTSA staff may test manual steering effort. The vehicle supplied by Ford was one of the smallest and less massive vehicles Ford manufactures. Apparently NHTSA staff never detected they were out maneuvered.

[@daprincehwc]

Trust me the issue is general not just ford alone, it also happened with Lexus, mostly the IS model i have one in my garage now sitting there because lexus charge me $5000+ to replace the steering rack and computer and obviously this is lexus fault replace the old style rack with electronics just for efficiency purpose. i realize my got locked when making left turn, i was lucky not o highway. i think is high time people speak against this, looks to me like accident waiting to happen, and now am not comfortable enough with any electronic power steering .

[@noelrodriguez5425]

My wife 2012 ford Fusion just had this failure yesterday. Incredible that they are not taking this issue seriously. But they sure take Airbag recalls seriously though which she just got in the mail today. 😡😡

[@bk1468]

Airbag recalls specifically associated with Takata (Japan based manufacturer). Takata forced into bankruptcy by US safety regulatory agencies. Since your faulty EPAS system was designed in US by TRW and integrated on vehicle systems by Ford; no action will be taken by any US based safety regulatory agency against Ford or TRW; this consumer safety action would hurt US based Ford's $200B market capital. It's all money and image game; consumers suffer both financial and hazard burden.

[@johnathanwillan2799]

I'm having the same problem with my flex. Unbelievable

[@sunnyboy6555]

I own a 2011 Lincoln AWD, MKT 3.5L Ecoboost. Last year I replaced a failed front transfer case with the new Ford modified "C" unit. I also had a failed electric power steering unit replaced, after the steering wheel almost jerked out of my hands going into a left turn. The power steering was dead. After CAA towed it to the ford dealer the unit was replaced in April 2021, however l had to return to the ford dealership four times for adjustments on the steering unit and 4 wheel alignment. Still the problem persisted as the power assist warning light would cause an alarm and light bracking on left turns. Ford could not fix the problem so i did not permit mhy wife to drive the Lincoln for concern for her safty. Last week September 2022, one year and five mouths after the first replacement of the electric steering unit, the electric steering failed a second time as I was pulling out of a parking lot with my wife in the car. She had to assist me in making the right turn. The ford dealership happened to be down the street so I drove it back to them and had them drive us home. The next day I was informed that the lincoln needed another $2,800 electric steering unit and ford would not pay. My 2011 lincoln MKT is currently under a manufacturers safety recall in the USA and Canada. However, ford told the dealership that they will not replace the defective unit as they placed a three month warranty on the steering unit. I have filed a formal complaint with Ford Canada and wait for there reply. (28 September 2022).

[@bk1468]

Ford has defrauded consumers for years. Your experience is typical and repeated many times over for others posting Ford fraudulent EPAS activities. Ford has established network of specialists including engineers, attorneys, and customer service representatives specifically to evade and repulse customer complaints involving flawed EPAS system failures. Ford engineering and management are acutely aware of EPAS engineering deficiencies, and subsequently developed well maintained plan to defraud customers by actually pulling profit on EPAS repairs. NHTSA is no-show as consumer vehicle safety agency. Fact that EPAS failures are dangerous seems to be of no concern since no one has been killed yet. Or perhaps someone has, and incident has been 'handled' like the Ford Pinto investigation (conducted by Ford). Your best option is to cut losses and stay away from Ford products. EPAS failure could have harmed you or family, do not trust repaired EPAS system. Ford will levy ton of pain and frustration if you pursue warranty repairs.

[@MaherTrex500]

Ford as usual. Recurring issues that they know about and never acknowledge and never fix. I would never buy Ford again.

[@rogerwatson5995]

Good Ol Ford won't stand behind it What do you do?

[@davidb6661]

I own a 2010 Fusion 3.0L V6, 117,000 miles. I've read many times that this happens when the TPMS senses low tire pressure. One guy took it in to a Ford dealership three times and was charged about $100 each time for diagnostics but there was nothing to repair, they just reset the hard fault code. No way to reset the code yourself without a $3500 IDS scan tool. I went on vacation for a week and when I returned I took the Fusion to the grocery store. My Fusion had low tire pressure indicator and the power steering was out and the battery was dying. I had to jump the battery when I left the store and ended up replacing the battery the next day. Even after leaving the cables off the battery for some time the power steering would not reset (still says "Service Advantech" or whatever). Does low tire pressure cause the servo motor to work extra hard and then overheat?!? Thank you Bryon for continuing to follow up with new information. Any suggestions to convince the dealer to not charge me to reset the fault code? Should my next step be to get rid of this car? I wish I could afford a Tesla

[@aprilcollier2866]

David B I’m just soo mad about everything I’m hearing on here about these fords. Just brought a 2011 Ford Fusion come to find out its a recall on the power steering that has expired now I see why they sold it. I refuse to put more money and more money into these problems and still more problems come up. So I believe I’m gonna sell it and I will never again buy a ford of any kind again. I was always told that fords wasn’t good vehicle tried to give it the benefit of a doubt bad decision should’ve listened

[@Adrian-lv5kk]

Can you reset the codes yourself with a bluetooth OBD2 tool and a phone?

[@shaikhosama1]

Also guys, these steering boxes are not water proof or even water resistant. They welcome outside water as if you have invited someone for a dinner party !

[@abraarukuk]

steering not working, i went garage, wires are fried. after repair. 2 weeks now, still same error coming, how to stop it

[@elpapuagl7851]

Did you ever figure it out

[@louissoria1087]

So basically my 2014 fusion Titanium needs a new rack n pinion to fix it lmao!! I'm setting it on fire

[@Noname-lk2ol]

Can I watch? I'm so hard right now.

[@guardianangel9517]

I know NOTHING about cars except getting oil changes, rotating tires, and getting my car checked out on occasion. My 2012 Ford Focus has the power steering failure msg come on occasionally, and it takes all my strength to turn the wheel. Then I start it another place, and it's back to normal...? My mechanic didn't catch it WHEN it happened, so he couldn't explain it. With my arthritis and torn shoulder, I'm scared something BAD is going to happen😯 No more Fords for me😠

[@Lw2201]

My 2010 fusion power steering stopped working last night as I was leaving a store. Turned it off and on and it came back. I fully expect it to be completely fried next time I drive. My fear is it will work long enough to get me to highway speed then kill me and my daughter and whoever is in our path. The vehicle isn't worth the cost of the repair and I'm not selling it because it's a death trap. It is definitely my LAST Ford.

[@geraldperry7779]

I went with 2018 Mazda GT 3 hatchback i got 5 year unlimited mileage warranty. I was sold almost 100Ks of only being in city doi ng deliveries. Only brake pads so far.

[@mrs.sockeysenglishclass2928]

I have a 2014 Ford Flex with this issue, and it is not included in the recall - which makes no sense, since the recall occurred in 2015, but does not include the 2014 model.

[@Bavitsi]

That’s us, ours is a 2014 as well. This happened first on vacation winding roads and mountains. Scary 💩 Ford said can’t find anything. I think they know damn well and we’re all collateral damage. When it happens, if I turn off the car it goes straight back to how it is supposed to be. Now it’s happened this week about three times. We’re supposed to leave on vacation to that Mountain Curvy Road again.

[@SpyderRios]

My 2011 Mustang GT is experiencing some issues with the steering. At first I thought it had to do with the AC taking power of the steering but then I shut that off and the problem still continues. My car jerks when I turn slowly, it sounds as if the motor wants to turn the wheel but insted of turning it spins. I am not sure how to go about fixing this issue and I hope the car gets fixed under the recall otherwise I am pretty much screwed

[@MichaelCarsey-lg8hs]

B Smith - I had a similar issue in a 2013 Fusion Hybrid. I relaced the steering gear with a remanufactured steering gear (Fords price point forced me to reman) and it works, but intermittently. When the car is stopped the assisted steering gear seems to shut off and I loose all EAPS, its not until I travel a few feet that it turn back on and functions as it should. I've tried using FORScan to reset all modules and that works while the car remains stationary, but as soon as I start to drive, it reverts back to working intermittently. It seems like a communication issue between the PCM and PSCM but I'm not entirely sure on this. Any suggestions?

[@Lw2201]

Thinking of limping it to the nearest Ford dealership and setting it on fire in the parking lot.

[@geraldperry7779]

2012 focus 3 transmissions many other issues now the electric steering. I drove worst part of city letting it run in front of variety store on very cold day,even thieves know not steel them.

[@Lw2201]

@@geraldperry7779 😂

[@rickslaughter8795]

My 2013 ford taurus has exactly the same issue. Failed while driving and had to get it towed home . Called Ford Canada and the reply was. there is no recall for your vehicle.My car is 2 months past the recall.Ford won't do a damn thing for me. But here is the strange thing,I disconnected my battery for 24 hrs.hooked up battery and now everything works.Still don't trust it. has anyone else experience the same by disconnecting battery?

[@bk1468]

Ford once recommended disconnecting battery at dealer to solve problem. Worked well to deflect and delay warranty claim replacement. This action also clouded disposition; prompting many to believe problem only software related. Power cycle only resets fault parameters, complete failure pending. Ford also changed software to hide faults from consumers, then voided warranty once software update was implemented at servicing dealer. Later, after full EPAS failure; warranty service refused sighting prior software fix. Your steering system is at most hazardous phase; pending catastrophic failure. Keep both hands on wheel at all times, no joke... Will cost $2-3K for repairs, keep in mind Ford has not corrected thermal issues in any way, new EPAS will fail; some sooner, others later. Meanwhile Ford has made tons of cash charging millions of consumers for repairs that should have been recalled and corrected back in 2010.

[@draguilaraguilar3636]

I have a Ford mariner that right now is a piece of crap, good for nothing due to the cost of repairs from this electric assisted steering wheel. Don't want to buy a Ford any more. Thank you for your video!

[@RabidStacker]

They know there's a heat problem. The owners manual says if the power starting assist faults out, let the car cool and that should help. I purchased my escape 3 months ago and my vehicle just faulted out. You'd think the 28 degree weather would have helped a little. So what do we do, bend over and take or up the a**? My vin isn't on the recall list.

[@Noname-lk2ol]

Yes take it baby. Ford is SO HARD rn.

[@cmacfie9519]

I have a 2017 Ford focus SE. Ford initiated a buy back program on 2012 - 2016 models with the power shift transmission. My 2017 has the same transmission and the vehicle is not being included in the settlement. This transmission is terrible. Ford replaced the clutch assembly for me under warranty, less than 10,000 miles later the same symptoms are occurring, violent shaking between gear shifts, just 1,000 miles outside of warranty, no concern from Ford at all. I'm being treated as a liability rather than a customer. I have had so many problems with this vehicle that are normally unheard of at this kind of mileage. I have replaced wheel bearings, a water pump and now I'll have to pay over a thousand dollars to replace this clutch and it will most likely just repeat itself in under 10,000 miles again. I'll never buy another Ford in my life. Several lawsuits have been filed and rejected.

[@eduardodltorre7433]

Wow my 2011 Ford Fusion has the same problem

[@BeginnerBikeLife]

I have '10 milan, and I dread buying a new rack and pinion

[@aprilcollier2866]

I was always told that fords are not good cars to buy sense I was 16 years old they always said Ford means found on side road died. But as a adult I said I’m try to give it benefit of a doubt cause you can’t go by what everybody tell you. Shitting me never again out of 8 cars I’ve had though out my life first time buying a ford and last time they just threw these dam cars together piece crap they all to be ashamed of there selves and get shut down for putting lives in danger😤

[@josephbowles4995]

I have a 2015 escape that is pulling the steering wheel right out of my hand always to the right I didn’t know what was happening I thought the car was possessed like a demon was ripping the wheel out of my hand ✋ how can they let this happen it’s dangerous as hell

[@carlossalazar2358]

same just happend to me and my wife I thought we were going to die

[@ReefandRelax]

Same here 15 focus st. Stay safe.

[@asareclines]

My 2010 flex eco boost just did the same to me..no warning was on highway from Chicago to Memphis for a family reunion.. now stuck 300 miles away from home ..any quick fixes?

[@02DDP]

The days of "Do it yourselfers" Are starting to come to a end with these newer cars.

[@bk1468]

True, and I would say, those days have been gone for some time. I keep an old restored early 70's muscle car in garage. No electronics, fancy features, or even electric fuel pump. Frame manufactured using thick steel, trim is real chrome plated metal, interior is leather with metal accents. Basic and simple Chevy 350 V8; completely void of ECM, sensors and modern gadgets. Vehicle has been running for nearly 45 years, no engine failures, wheel bearing replacements, etc. Tell me why automotive industry has evolved to design and produce outrageously complex, expensive, technology excessive, inferior material laden, poor quality, and poorly designed disasters labeled as luxury sedans. Automotive engineers today cannot even design a wheel bearing that lasts beyond 30K miles; with steel bearing assembly pressed into aluminum wheel hub (turns to solid mass due to galvanic reaction; basic chemistry 101). It is really quite pathetic and sad; what our so called high-technology and sciences have become. In old engineering school; we were coached that all design should include balance between performance, technology and most importantly 'simplicity'. This basic concept has proved fundamental to quality, endurance and reliability in engineering implementations. Guess these basic concepts were lost somewhere during maximizing-profit and minimizing-cost philosophies.

[@jetfu400]

@@bk1468 its been two years since your comment but damn. 2021 and its still the best comment on cars ive read ever.

[@bk1468]

@@jetfu400 Thank you, just quoting reality.

[@bk1468]

Today's (huge) news should leave no doubt of Ford's criminal corporate operations and incompetent engineering. Relieved to learn private citizens (in force) have finally taken action against blatant and widespread consumer fraud. Not to mention corrupt and politicized collaboration between Ford and NHTSA to intentionally cover-up dangerous vehicle engineering defects. Ford Sued by Truck Owners, Adding It to Diesel Defendants. Ford Motor Co. rigged at least 500,000 heavy-duty trucks to beat emissions tests, drivers claimed in a lawsuit, adding to the tally of carmakers linked to diesel-cheating allegations worldwide that started in 2015 with Volkswagen AG. Ford’s F-250 and F-350 Super Duty diesel pickups, a slice of the top-selling F-Series, are spewing emissions as much as 50 times the legal limit for nitrogen oxide pollutants, according to the complaint. The trucks sold from 2011 to 2017 cost $8,400 more than their gasoline-fueled counterparts, the filing shows.

[@creekwoodjoe1607]

My 2012 Fusion sedan completely lost power steering in the parking lot two weeks after purchase. The dealer replaced 2,000 dollars in components and labor for no charge.

[@mirandacapron3579]

I have a 2014 Ford Flex with the same issue. Very scary situation when you go from normal steering to failure, especially when maneuvering on a curve. I will never buy another Ford again after dealing with this experience.

[@ReefandRelax]

I agree, same issue here 15 focus st

[@harrycallahan8573]

Heat and electronics don't play well together.

[@babybugy1]

sadly this was developed to drain money from the consumer i had replace a water-pump in a 2010 fusion 3.5 witch meant an engine out how sad is that for a water-pump

[@AbuPaul]

Yes, that is another major issue on these new fords. I'm told Explorers also have this problem where some jackass placed the water pump INSIDE the engine!!!!

[@JisINSANE3]

WHY? why why why? Why would you put a computer in control of everything. I have a 09 flex and I love the car. However I had the traction/stability control malufunction twice on it in which the front driver side wheel brakes itself hard while making a left turn without any input on the brake from me. The ABS takes control. Imagine if I pulled out in front of a semi and your car stops feeling like your wheel fell off.

[@anthonygaby6617]

I have 2010 Ford Fusion and had this happen just last week on way home...This is definitely a safety issue and Ford has no concern for public safety..Mind you this car has had 12 different recalls...on various items including gas tank, throttle control module..NHTSA NEEDS TO BRING THESE ISSUES TO LIGHT AND HOLD FORD RESPONSIBLE..

[@hafeezjones9086]

i am a mechanic over 30 years i never like to work on ford

[@rockerpat1085]

I'm a 30 year mechanic and I like working on Ford's!!! They break often and pay well!!!

[@andrewdenine1685]

There gett8ng their way out of having to replace them too. Apparently if the code doesenr fix it their not replacing it either.their a bunch of sleezy salesman. I've got 2011 we bought brand new it's got 160,000 kelometers on it and it's just sitting there past 3 years and it can rot before I give ford anymore money ever again. Ours was only the 2.5 L in a ford fusion but it's crammed under the hood

[@jbweld6193]

Exceptional analysis. I work in electronic engineering as well. Also having the same problem with my f150 eps. Replaced the entire unit and the second one lasted less than 24hrs.

[@jackdough8164]

Geez this is even worse than the escapes from this time period. At least those are usually just that little torque sensor under the dash. I love my escape but I absolutely hate Ford. Mine died for about a week before I could get a chance to change the sensor and it was almost like the motor would fight me every quarter turn when it wasn’t working. I’m 6’2 and 200 lbs of muscle and I had to use all my strength and weight to steer that thing. I can not fathom how they don’t have to recall every vehicle with their failure prone epas systems. If it was a smaller person who wasn’t as strong as me or an older lady or gentleman I could only see that going mid turn and not causing an accident by pure luck and miracle. It’s absolutely pathetic quality

[@amypotts1873]

I completely understand your concern and question myself why not do the right thing. I'm an ox of a woman and I can't barely. Like I felt a verge of a heart attack trying to turn the damn thing when mine stopped properly working.

[@jackdough8164]

@@amypotts1873 yea can you imagine some poor little 80 year old lady having that happen to them! It’s absolutely absurd

[@brandonmatz9832]

Fix or repair daily... Ford along with the other vehicle manufactureres are having major issues with their electronics they are made cheap and it’s not going to stop... you can’t have high temp’s with electronics they don’t go good together. The only remedy is to not use gas to power vehicals any longer and that’s what they’re trying to do now... that’s really the only remedy for it fully electronic controlled vehicals... combustion chambers cause too much heat on electronic units.

[@bk1468]

I.e. "Fix or Rust Daily"

[@oby-1607]

I have a 2008 Ford Escape and more than a few times the steering has stopped and considerable effort has to be made to turn the wheel. Stopping and restarting the engine seems to reset the steering and everything is fine. Why can't I jut remove the belt and unplug the steering inputs and then the steering would be manual? I would rather put up with a little more effort in steering than one day have the steering run me into an oncoming truck. Possible? Anybody else done this?

[@abumannocchi8048]

Csn this be done say fuck the elextric power and just treat it like a reg car

[@andrewchism8074]

I have a 2012 Ford Fusion Hybrid which has had the power steering go out 4 times as of this evening. Everytime we have taken the car to the dealership for repairs they have tried to charge us to fix the issue, despite the fact the issue is Ford's shotty design and should be covered by a recall. On one occasion the dealership attempted to charge us 1200 dollars for repairs. Crazy part is they didn't have to fix anything. The P/S fault system was tripped due to uneven tire wear. Tires were replaced and all they had to do was reset the fault code in the EPS computer.

[@bk1468]

Issue addressed in prior discussion and related to EPAS overheating due to increased EPAS work-load associated with tire or suspension issues. Basically EPAS system encompasses closed-loop servo system with position feedback; tire and suspension deficiencies produce dynamic back-forces (forcing functions) on EPAS servo systems. EPAS servo-loop continually compensates for induced forcing functions. This implies each uneven tire rotation causes linear translation in steering rack; which is then compensated for by EPAS with counter-force (This is why uneven tire wear in EPAS systems is generally not felt by driver as steering wheel feedback). This constant servo compensation uses copious amounts of energy, which translates to extra heat in already thermally stressed system. EPAS eventually experiences thermal fault, and shut down. Each thermal fault represents additional progress toward total EPAS failure due to elevated semiconductor junction temperatures, causing slow degradation. Just matter of time before imminent failure. This failure disposition is quite common and familiar in control theory and servo engineering; just not so familiar in automotive world; with electrical based servo systems less ubiquitous. Introduction of complex electrical servo implementations in automotive steering systems represents monumental blunder. Coupled with industry-wide cost-cutting philosophies, and Ford's dirt poor engineering design and implementation; Ford automobiles represent serious safety hazard and time-bomb to consumers. Ford is fully aware of EPAS design deficiencies, but continues to produce and sell same flawed system; abandoning millions of consumers stuck with hazardous and faulty EPAS units. There is no option to prevent future EPAS failures in replacement units, since Ford is counting on attrition to limit liability. Ford is already experiencing serious corporate decline, and will implement no non-mandated action to correct past engineering blunders of this magnitude. Best consumers can do is pay for EPAS replacement and immediately dispose of vehicle.

[@johnbosco2404]

I went to junk yard and got one for $22 and replaced it on my 2012 mkz hybrid and calibrated to the latest software using ids software and cross fingered..ask me how

[@danielanusiem-nzenwa8535]

Oh my! I will never get a Ford. Never. "Steering Assit Fault. Service Required" I have checked the EPAS fuse which still looks good. I am done with this 2013 Ford Escape SEL 2.0 Ecoboost. I have always been a fan of Ford now I see why people stay away from American made cars in general. Shame on Ford.

[@mihai9047]

Same message right know on focus mk3 2011... I can drive but without servodirection it's like an old tractor...If You know what I mean...

[@WanderingWonderer808]

I have a 2011 ford fusion, my steering stopped working as I was on the freeway. Scariest thing I've ever witnessed...

[@aprilcollier2866]

Faith Barbie I’m sooo sorry that happened. I have the same car this is frighten to me cause my car have the same recall that has expired and I refuse to pay that amount of money with all the bad reviews and comments on here. I just drive slow n don’t drive the freeway at all. I just bought this car for cash money now I see why they sold it. So I guess I’m a resale it

[@dressdenblack]

Just another prime example of junk technology finding a solution for something that worked fine to begin with.

[@markfoshee4602]

Hello. I have a 2013 flex that is at the dealership now for a power steering failure. They said it “lost communication”. And the pscm has to be replaced for $3200. Now I have ford basecare extended warranty that says it covers the power steering housing (manual and power). Is that fightable to force them to cover it under warranty?

[@bk1468]

Not able to comment on warranty coverage issues, but you can bet Ford will do everything to discourage coverage if they can.

[@papagump1744]

Yeah my wife power steering went out on her 2010 Mercury Milan we called Ford and they said sorry there's nothing they could do since it 2010 but it's exactly the same power steering unit as2011 on up doesn't make sense to us

[@A1POCAHANYTHEHOST]

Same here mines just went out again this will be 2nd time I’ve had my car 5 years and can’t buy a new one right now but I’ll never get this part brand new last one lasted 3 years and I paid 480.00

[@bk1468]

Important note about industrial vs automotive temperature grades and how engineers design modules to meet regulatory specifications. Designing an electronic implementation to adhere to industrial, automotive or extended temperature range specifications can present daunting design challenge. Related to simple or limited component count implementations; challenge can be manageable. However for high-level integration designs incorporating mixed-signal, computational and high-count component implementations; the challenge becomes great. Incorporating 100% automotive grade components within highly-complex electronic implementation is not only impractical for most designers; but extremely expensive, time consuming, and introduces many specific assembly and manufacturing requirements to meet specification. One engineering approach to achieving automotive temperature specification, is to utilize lower-grade sub-components sealed within an assembly, specifically designed to 'buffer' (or protect) internal components from higher-grade temperature environment. This approach often uses high-thermally conductive materials to remove and dissipate heat energy away from sub-temperature grade components. This is precisely the case with the Ford EPAS assembly, which includes commercial and industrial class components internal to an aluminum enclosure, designed with specific intent to provide thermal isolation. Ford's implementation also includes large air-collection cowl that passively channels cooling directly over the EPAS aluminum enclosure. In effect, the EPAS aluminum enclosure collects and stores thermal energy from the automotive grade environment, and this energy is dissipated using airflow via cowl induction. Unfortunately, this approach failed in the Ford integration, since Ford engineers unwisely placed catalytic converter, exhaust pipe, and turbo assembly within inches of EPAS enclosure. To further compound this failure; passive cooling-cowl only moves air with vehicle in motion. Drive with engine under loaded condition, stop vehicle at red light or sit with engine running, and you have super-heating of EPAS enclosure. Over time, internal EPAS components fail due to thermal stress. Conclusions represent simple and logical disposition of current Ford EPAS system failures; based on common engineering design practices, measured operational parameters, and visual thermal stress indicators internal to EPAS assembly. Not to mention millions of failed EPAS units in the field with not one plausible or verifiable disposition from Ford or the NHTSA. Did anyone even notice fact EPAS units continued to fail by the millions in spite of Ford supposed fix related to connector misalignment during assembly? Apparently the NHTSA did not!

[@bk1468]

I get a lot of grief from many Ford enthusiasts who blindly speculate there is no way a Ford steering failure can lock-up or actively torque steering wheel with great force. Ford also strongly supports this position, and in fact provided specific and official statement to NHTSA assuring consumer safety. These statements are completely contrary to my own, and many reported personal experiences with hazardous EPAS failure. I also want to point viewers to other Ford owner videos which clearly demonstrate actively locked steering column that cannot be moved, or moved without great effort. Imagine if this occurred at 70mph on busy highway. And before you reply with comment sighting misconception that failed assist only requires great effort at low speeds; educate yourself about servo-system failure modes. EPAS failures are not like old hydraulic system failure modes. EPAS failures include electrically locked servo-motors and non-commanded steering wheel torques. Failure can jerk wheel from your grip, or lock steering wheel in position with great force at any speed and at any time. Ford has published statements indicating these failure modes can never occur because EPAS computer constantly monitors system stability and shuts down power when fault is detected. Ford engineers apparently fail to understand a single computer that controls both servo system function, and monitors and reacts to system faults; provides minimal to no assurance against hazardous failure conditions. Failure of any critical component associated with this single computer; results in loss of both control and safety monitoring function. It is also important to understand that no system can adequately detect and react to all critical system failures. One prime example with the Ford EPAS system is steering wheel position detection using single-point optical encoder feedback. This rotary optical encoder can become partially or fully mechanically disconnected from steering column without ever being detected by system. In addition, data integrity from optical encoder can become corrupted and fail to be detected as fault. Both of these failure modes are predominantly undetectable by non-redundant based feedback implementation, and represent significant design deficiency and safety hazard. Intrinsic safety can only be reasonably assured by using separate and redundant computational facilities, and even this approach offers limited guarantee. But the most compelling evidence that discounts Ford's assurance of safety; is the dangerous EPAS system failures that occur each day to unsuspecting drivers, completely unprepared to react to sudden EPAS fault. kzbin.info/www/bejne/fHPZlKuIbKion5o kzbin.info/www/bejne/m56Xpoaod7-qf80

[@jeremyproctor9671]

the reason why its difficult to move at low speed is there is no steering assist when the EPAS fails. so since you were sharply turned and the system failed and you were overcome with the "extreme" burden of turning the wheel with no assistance and since you were not ready you gunned it and up the curb you went. when you're traveling at 70mph with the system working or not the power steering is not actually assisting you anyhow so it will drive just the same with or without i'm a mechanic been there done that

[@bk1468]

Jeremy Proctor No, you are making the same assumption that most people make when speculating about EPAS failures. Brushless motor control systems exhibit electrical failures that can result in both non-commanded motor actuation and complete motor-lock. Non-commanded motor actuation is caused when servo system feedback mechanism (typically an optical encoder) fails and provides erroneous position data to controller. Under this condition, servo system incorrectly actuates motor to close error in feedback loop. This causes wheel to turn without driver initiated torque. This torque is substantial and can rip steering wheel from your grip. A driver may be able to overcome this torque; but failure can cause loss of vehicle control during driving. The second type of failure is more severe and caused when H-bridge MOSFET's or bipolar transistors in motor drive fail. MOSFET's and bipolar transistors often fail shorted; this can result in direct high-current electrical path through motor windings. The resulting condition electrically locks servo-motor in place with great force. Given gear ratio between motor and rack; driver is unable to budge steering column until electrical power is removed. Imagine this failure while driving at speed. Ford and the NHTSA both make the same argument you advocate; sighting power steering failure modes based on old hydraulic based systems. But an EPAS system is completely different beast, and thus exhibits failure modes not readily recognizable unless you have experience in servo and controls engineering. I designed servo systems for over 30 years in robotics industry. I can tell you without doubt, Ford EPAS systems are experiencing non-commanded torque and motor lock issues. Mechanics is a hobby of mine these day's, I restore heavy equipment and 60's era muscle cars. Been around automotive mechanics since my father let me help rebuild his 66 t-bird engine. Believe me, I know the difference between loss of power steering under manual control, and active servo-motor lock. When my vehicle was forced into curb; steering wheel actuated to full-stop, then locked in place. Wheel could not be budged for several seconds (and I can still bench press 300lbs). Once system detected error and shut down, wheel could be manually moved (with difficulty, but possible.); which is how I drove home.

[@jeremyproctor9671]

K Smith to be honest with you i read the first sentence and I'm done your absolutely right , I'm just the guy that turns wrenches for a living

[@bk1468]

Please note your experience in automotive mechanics is greatly appreciated. With both Ford and the NHTSA actively suppressing the real and serious hazards associated with EPAS steering failures. I feel it necessary to provide as much public insight as possible into the failure modes of these highly-complex and dangerous servo systems. Very few individuals understand EPAS and hydraulic based systems exhibit greatly differing failures. Many are annoying, some are inconvenient and expensive, and a few can kill. With Ford having replaced perhaps as many as 4 million EPAS units since recall, it is clear the problems have reached critical level. People tell me there stories about EPAS steering failures all the time. Many are mothers and fathers with children present in vehicles during failure. Many describe near death experiences with vehicle abruptly swerving on it's own. But even with just sudden loos of power assists; many are placed in dangerous situation in active traffic. It is just a matter of time before fatalities begin to emerge, but perhaps we will never even hear the real story from these people.

[@barnold23]

K Smith Hi there, I am facing a similar problem. I own a 2011 F-150 and my power steering cut out and i nearly went off the road. Transport Canada and Ford have issued a technical bulletin (for covered repairs) for the exact same problem for other 2011 Ford models (Escape, Focus etc). The F-150 has been excluded. I would very much enjoy the chance to chat with you. Could you please send me a private message? Thanks.

[@theartist837]

I appreciate you brother for being so detailed and thorough. Thank you. I've had my 2014 ford focus se for about a year now, second owner, and I swear I'm ready to trade it in because there are a few malfunctions that I am concerned about. Not only am I experiencing the EPAS failure, but as you mentioned in your description about tires etc, it all makes sense. I feel cheated our of a ride man.

[@rchelicopterheaven]

I was just about killed tonight in my 2010 Ford Taurus SHO when suddenly during a lane change the steering wheel appeared jammed in a right position, I nearly took out 3 incoming cars and ended up in the middle of a parking lot simply by luck. When I looked at the dashboard it said something like Power assist fault, I turned the car off to collect my thoughts and restarted the vehicle and everything was fine. Two days ago my wife and young son were on the interstate and I can only imagine if this had happened to them they could have been killed. I have only 42,000 miles on this car, I bought it new. After watching your video I am shocked that Ford would take such a position on pre 2011 vehicles with this EPAS system. I am curious if you ever had any luck with Ford. Thanks for your great video, I appreciate it.

[@themustangfactory]

You can still steer the vehicle when the epas fails. All you guys just can't damn drive without power steering it doesn't sound like. I literally just did an entire drift event with no epas in my 2015 mustang

[@joannconner5513]

@@themustangfactory NOT TRUE! The Ford Escape can LOCK into one position and cannot be turned at all, no matter how strong you are!

[@AJISFREAKENAWESOME]

@@themustangfactory shut the fuck up. The electronic power steering doesn't just go out, it goes full power to one side or the other when it fails before it shuts the module off. I don't care how strong you think you are, you aren't going to overpower that big ass DC motor. No one cares about your faggy fucking drift event either.

[@theartist837]

I habe a 2014 ford focus SE and this happened to me too. I will be taking it into the dealership in the morning. Hope I don't wreck because it failed

[@creekwoodjoe1607]

Why do I get the picture of thousands of donuts rolling on a factory assembly line and half have shattered glass inside, but the donuts continue to roll out to the public. Will justice ever be served? This is an international fraud issue!

[@nickhouck4309]

Great video, you are definitely right! I never even thought about it but my steering motor started acting up a couple months after I started getting a bank 1 catalyst efficiency code on my 2012 explorer. All steming from a poorly designed valve cover allowing oil pass into the intake thus causing the catalytic converter to overheat wich likely caused some type of damage to the poorly designed steering system. Mine is intermittently loosing power assist without setting any codes. So I'm planning on replacing the valve cover , converter and rack all at once. I had never even considered that the exhaust could of caused the steering to fail

[@JG-qw4bp]

My 2013 Ford Explorer had issues with losing its GPS location and periodically reduced power steering (steering wheel was hard to turn). Eventually my battery failed and I replaced it. Since replacing my battery I haven't had either of these issues reoccur. I did notice that the factory battery was Motorcraft BXT 59 540 and the recommended replacement was Motorcraft BAGM 48 760. The latter has much greater Cold Cranking Amps and reserve capacity . I don't know if the bigger battery fixed my problems or the computers were "reset" by replacing the battery. But I know it wasn't just a coincidence.

[@amypotts1873]

I have a 2009 ford flex and same situation. It would seem. Are they made with the same power steering system?

[@12bradhoyt]

My daughter had a steering "hard over" and brought to the dealer. She had previously paid $1500 for a steering motor replacement. This time they told her she needed another $1500 in steering column repairs as well as a 4 wheel alignment when done. They charged her $150 for an alleged inspection by a mechanic to arrive at this estimate. I instructed her to bring it to my shop and they warned her that if I fixed it they would have to charge her another $150 to "re-program the electronics". We put it in the air and immediately spotted a failed steering coupler that was nearly separated. It was a $140 retail part that took one-half an hour to replace. It had absolutely nothing to do with any of the repairs called out on their estimate or the problem. This reveals a "top-down" policy of fraud and deception by Ford and their dealers. They are certainly not the only ones doing this, of course. That doesn't make it OK. I am filing a complaint with the MN AG office.

[@bk1468]

Ford is a $200B syndicate, Ford dealers do what they are told and collectively process consumers for profit. There is no state or government agency that will go against one of the greatest money makers in the US (auto industry). The whole system is connected from business to politics. What amazes me is people continue to purchase Ford products. You should here some Ford enthusiasts defend Ford like zombies. Amazing!

[@across_the_bridge]

I have 2014 taurus with same problem caused accident only owned vehicle 2 months now it’s wrecked very tight steering 🥺 dash says steering assist fault service advance trac 😞

[@Springfield1225]

This is one of the best part analysis and explanations I've ever seen on here dude. Wow.

[@mjidomaroc7483]

Thank you sir learned alot. I like your engineering troubleshooting skills

[@christinebusby7109]

I've got a 09 Ford Fiesta car, power steering just gone no one can find problem not showing on diagnostics ,not happy perfect body but think its scrap.

[@crystalglover5230]

My 2010 Ford Flex Ecoboost is not covered but it completely gave out on me on the 5 freeway. It was freightening! Ford dealership said they will not cover it

[@23seu]

Great job and good jod with explanations of this problem.. I own a 2016 ford explorer 2.3 the power steering went out I took it to the Ford dealership for a check up. $2520 to replace I just can't believe this happened its 4 year old. Ford need to step up and fix this problem. There's hundreds of complaints with the same problem. Like you said on your comments.. ' Ford is putting us on risk of injuries or death'. I hope that that's not what they are wanting for it would be a super lawsuit against Ford... And it's not to far away from happening... As for me I would never buy a Ford vehicle not even as a toy.. Great video thanks we need more people like you.

[@bk1468]

Thanks, good to know information assisted in repairs. Yet another Ford customer lost...

[@victoryjackpot07]

Same thing happened to me. Middle of Wyoming first day of a vacation...2200 dollar rack replacement

[@timtrewyn453]

Anybody know of an American firm that takes removed racks and can change out the motor and control assembly or just the control assembly? See British company ECUTesting. New motor and control components for about 600 dollars. I have two 2016 Ford Cmax's and one rack just failed. I was thinking I would ask for the old rack to be packed in the new rack packaging and ship to a rebuilder. Then I could proactively replace the rack in my other Cmax with the fresh electronics before it fails. Then I have a Ford Fusion to proactively change out the rack on. Every 50,000 miles it's looking like to be safer. This is a terrific troubleshooting video. As an electrical engineer myself, I really appreciate the in-depth analysis of what goes wrong with these things. You would think Ford would set up some kind of mechanical ventilation duct to moderate temperature around the unit. Our car was heavily loaded with people and luggage going up and down hills in 70 degree air for about an hour. We stopped for a break and got the warning message on restart. About 58000 miles on the car. Neither further driving nor restarts corrected the issue. Probably thermal failure of the electronics as described herein. Would be nice if somehow a fuse or thermal protector provided some protection for this system. Another video shows this to be a half day to full day repair. Hoping this happens often enough a dealer keeps new racks in stock.

[@martymartinez3946]

L L

[@ryans3897]

Encountered an oil cooler hose 2 inches from front cat on escapes. Super smart design. Replace only with oem hose. Thanks for the video I am facing similar problem on hybrid.

[@michaelguevara8015]

i have a 2005 chevy equinox the epas system is under the steering wheel inside the cab, no heat issues there haven't had any failures and what i like about it is they sell the individual parts motor, computer module, sensors for sells a complete unit for $1350

[@ebfsystem]

Why if there is a lot of folks having problems with this they are not doing the right thing and get them fixed?

[@bk1468]

Ford produced 'tens of millions' defective EPAS units installed over various models and years since 2008. Engineering blunder extensive and ubiquitous, no corrective action short of vehicle-buyback' possible. Not even $100M company could survive such cost due to engineering incompetence. Ford also practices deep-rooted impunity in matters of liability and responsible action (read historical facts concerning Ford Pinto, that often exploded during light rear-impact burning many alive. And Ford's complete denial, criminal cover-up, and failure to take corrective action).

[@AbuPaul]

@@bk1468 I have a 2015 Explorer with 106K and the dealer just told yesterday the steering gear ack and pinion (?) needs to be replaced at the affordable cost of $2700!!!!!! I was straightening after turning into our street when the steering tried to jerk the car back but I didn't let it, but it freaked me out. Now I have to sell the car or what should I do?! I'm not going to spend that kind of money on a steering gear! There is no recall on the explorer, and I learned that the same part is still in use in the brand-new "completely redesigned" Explorer 2020. Go figure ...

[@bk1468]

@@AbuPaul Not really much can be done; Ford has placed millions of consumers in identical position as you are experiencing. Best solution is to cut losses and liquidate unsafe vehicle. Fighting Ford represents long battle, and in the end you may get partial repair coverage from Ford; but not without weeks of frustrating interaction with company that has installed program to ignore and deflect responsibility. You could hire an attorney, but be prepared to invest up to two years for court appearance or settlement. Ford has already designed contingencies for every possible consumer response; including extensive lobbying of consumer protection agencies like NATSA (which has remained silent on Ford steering issues; i.e. apart from initial 'joke of an action' regarding failed connectors inside EPAS modules.). Bottom line is Ford cannot address steering issues because repair costs would break company; with millions of EPAS units installed since 2008. Like so many of us, best plan is to walk away and move on. Ford will pay with lost revenue and complete loss of consumer confidence.

[@la-ia1404]

So what happens is the catalytic converter bakes this thing. Makes sense since the thing is directly next to the controller housing.

[@happycommentator6773]

Heat from cats killing ptu's and steering . Bad, bad, bad . SMDH

[@MrSmokinMirrors]

I must say you are the most intelligent person I've been able to find regarding electronic power steering. As an electrical engineer I was hoping you could shed some light on a problem I have I have a Dodge Challenger RT 2012. I had my tires changed last year and I also had the alignment adjusted. Ever since then - under normal conditions I feel about a 5% reduction in power assist when turning to the left. Then I found that several weeks later, while braking for a quick U-turn, I lost 100% of power assist and had to MUSCLE my way through the turn. I lose all power while braking and turning to the left. Since then, it is starting to affect right turns a little while braking, but no where near as badly as left turns. I since moved to Germany and I had it looked at by an American mechanic on base, and the Dodge dealership mechanics here. Neither could find a problem or offer a solution. The American theorized that when they did the allignment, the computer in the car is confused as to where dead center is. I have a feeling it is the computer chip as well because the power assist works under normal conditions. So while would it fail while braking if it was a mechanical issue? As you mentioned, these parts are expensive, so I don't want to go chasing good money after bad. Do you have any suggestions as to what these mechanics should be doing to fix it? Computer or steering rack (or both) ouch!

[@ubr1499]

Im from Saudi Arabia I have ford fusion 2012 150000 miles on it ..I have the same problem and i go to the ford company they said it cost you 1866$ very expensive what should I do guys 😢

[@bk1468]

If you pay to have vehicle repaired, Ford will replace EPAS with same faulty design, which will fail again; because failure disposition has not been addressed. Only recommendation is to stay away from US designed automobiles. Engineering competence and quality have reached all-time low. And Ford apparently believes they can continue to sell flawed and hazardous vehicles, while placing impossible repair burden on consumers.

[@neblitude]

Have it fixed.

[@girishjose4356]

How did you fix it brother..I have same issue and I live in Riyadh

[@kubahami4077]

Based what you discovered I have to tell you that you are 110% right... It happened to my 2016 ford taurus and i noticed it happened in summer time during Hot days... After clearing codes it went back to working order ( really weird stuff) . It happened 3 times already with the same outcome... I smale something over heating like burn stuff and than boom .. steering goes down.. clear codes back to normal... I have chavy cars for many years... but Fors what a failure... if not steering overheating than PTU over heating and stinks like cooking gas ( rotten eggs) ... ford has lot of problems

[@bepamprd]

So is there a way to fix this at home and bypass the $1500 dealership fee? With a baby on the way this is so not in our budget. We've not had this car very long, bought it used and now the steering is gone.

[@bk1468]

You can purchase refurbished EPAS unit on ebay and other sites for approximately $350.00 and replace yourself; assuming you are willing to take on job. In larger Ford vehicles labor is approximately 4-6 hours depending on your experience and tools. Many Ford vehicles require lowering of sub-frame to gain access to EPAS assembly. Task is actually fairly easy. Some say you will need to program ECM with new EPAS unit, however this was not my experience with plug and play functionality.

[@harveyib114]

I have a 2009 ford escape. with 51,000 miles. Steering wheel only binds at engine start sometimes, not all the time. I just wait then turn it on and it works. Sometimes that does not work and I have to a few minutes to several seconds several minutes before restarting and it works again.

[@bk1468]

This is very common in EPAS unit which has not completely failed yet. I would guess position feedback encoder has failed, but condition could be caused by numerous alternate failures. Since your vehicle is a 2009, Ford will turn a cold shoulder and tell you to replace EPAS assembly at your own expense. However, if you press Ford hard and can manage without your vehicle for 8 weeks, Ford will eventually agree to pay $700.00 of $2000.00+ repair cost. Ford legal will make you sign non-disclosure document; so their problem in 2009 vehicle is kept as quiet as possible. The replacement EPAS unit will eventually fail again, because Ford has never disclosed real failure disposition associated with thermal stress. Sorry to here about your trouble, what makes it much worse is the lack of responsibility and despicable behavior displayed by Ford and the NHTSA.

[@harveyib114]

K Smith _lh3.googleusercontent.com/2-wmbefX8h8iGE1pZ3oQsr7VPlbT7DtqJgN_nE1fM2MEICaQwms8aaNczVnIRHAqC36__Jhc_

[@harveyib114]

K Smith _lh3.googleusercontent.com/L0_MV9Y6uxFaxq747u5cadQ27Cyeb4BX4VOgSCHHLeWfrT-xK_RVVkXp79VvfxJAFCKC83Jb_

[@brandonyafanaro9710]

My fusion 2012 sel was taken to a shop for “service advancetrac” “service power steering” code. They said it was rack and pinion, so I shoveled out $1400, two weeks later and tonight my power steering went out again!

[@lonniebowles534]

If you are interested we have a 2013 Ford Flex with a similar steering issue except ours gives your theory some support. In the summer it works intermittently, mostly not working however when it rains it works perfect giving some evidence to yo our claims of thermal issues.

[@bk1468]

Thanks... Body of evidence supporting thermal stress design flaw is supported from various sources. Symptom vs physical evidence is important; as symptoms only support probability of failure disposition, and physical evidence asserts direct cause. Burned MOSFETS and gobs of thermal compound directly imply thermal stress management problem. Thermal stress in electronic implementations can exhibit many and various symptoms prior to full failure; your description of failure is absolutely included in subset. Symptomatic failure is precisely where Ford wants to dwell; as failure can be attributed to various causes; software, manufacturing, electrical connectivity, etc, can all be theorized as root cause for failures (Ford has already played some of these cards). But Ford will never disclose any hint of engineering design flaw. Ford prefers to fraudulently pretend to correct problem with EPAS software update; while voiding your manufacturers warranty if customers allow procedure. Yes; Ford demanded customers with failing EPAS symptoms to surrender vehicle to dealer (where software was downloaded that did nothing more than report additional OBD failure codes and messages). Vehicles were then returned to customers (without any corrective action) with modified software and warranty indicating Ford would not be responsible for subsequent EPAS failures following software update. The NHTSA silently watched as Ford implemented this policy to defraud millions of consumers worldwide.

[@Chiefgeargrinder]

Same happened to me. Inside by the Electric Motor where that internal belt is, that bottom roller (internal pulley) that he belts is connected to, that bottom roller has bearings and on mine the bearings are worn making a rubbing noise while turning. My thought is putting some header heat rap over that cat to keep the heat off of it.

[@creekwoodjoe1607]

Complete "Failure Of Power Steering Assist" on my 2012 Fusion SEL AWD (46,000 mi) as identified on dashboard message. The wheel won't even turn! Hard as a rock! I bought this car exactly 2 weeks ago! Called Ford about the "Field Service Actions" listed on their site when I registered my car VIN#. "The EPAS Steering Efforts Action" is #15N01. Ford told me at that time there was a 50% chance of this failure but that I was covered for 10 years from 2012 or 100,000 mi. (WCF). I plan to call the Dealer and have my car towed tomorrow. It is completely un- drivable. I'm sick about this! Why aren't more people reporting this? What should I tell the Dealer? Would appreciate anyone's advice. Thank you all! Subscribed

[@bk1468]

Ford action on EPAS failures is criminal. Millions of owners have not only been placed in harms way, but defrauded out of hard earned money. Ford enjoys profit from EPAS repairs, and NHTSA sits idle and allows Ford to self regulate its failures. State of automotive manufacturing and safety regulation has become circus act.

[@sibertigers1138]

Clearing the codes may make it temporarily drivable again, so you can at least get it to a shop.

[@creekwoodjoe1607]

@@sibertigers1138 Tried that several times. Driving error fault came right back on display.

[@catherinetrull85]

@@bk1468 IM AT THIS POINT NOW WITH MY 2012 FORD FUSION. AND I FEEL LIKE FORD SHOULD HAVE RECALL ON THIS ISSUE.

[@donnaphillips7600]

Can you advise me or can I contact you. I have a 2012 ford explorer. I have experienced a power steering assist failure. The dealership said the warranty given gor the recall has expired . We are really stuck. They are asking 3000 dollars for repair

[@bk1468]

Unfortunately there is little you can do as consumer. Your experience is typical to millions of Ford EPAS owners experiencing identical failure. Ford has never acknowledged nature of engineering design flaw, and taken no responsibility for selling millions of faulty EPAS units since 2008. Most consumers pay for repairs then liquidate vehicle, others purchase discounted EPAS units (ebay and others) then replace units via local shop or themselves. Remember how you were handled by Ford when considering purchase of new vehicle. Most consumers whom have experienced Ford products and customer service have vowed never to own another Ford product, myself and entire family included.

[@izzmire1]

Don't buy another Ford

[@eqbobyboucher]

Same fucking boat here! Bought it used the old owner didn't get the recall and now ford says we're sol as it was only covered under extended warrantyand not an endless recall ! Never again!

[@drindy5166]

@@eqbobyboucher considering I almost lost my life driving tonight to this issue, it is beyond terrible that this issue is even allowed to continue. I myself am so enraged right now and at a loss as to how to move on in my current situation. I can definitely relate 👊🤬👍

[@markmaloney5805]

My 2015 Taurus had the steering become difficult to turn a few times but it went away after shutting the car off and restarting. There was an alarm of "Steering Assist Fault Service Required". Three days ago the same thing happened but neither the alarms or issue goes away after restarting the car. There is also an alarm this time "Service AdvanceTrac" that comes on as well. I have not taken the car to the Ford garage yet but it doesn't look like there is a simple fix to this issue

[@bk1468]

There is no simple fix, your EPAS is hazardous and will require replacement. If your vehicle is under recall, do not take partially failing EPAS to Ford, Ford will make software upgrade (that does nothing but display additional error codes) and send you on your way. Ford will then void your recall replacement option at this point, and you will be required to pay for repairs.

[@johnnyrailroad6921]

I experienced the same with my 2015 Focus. The problem was intermittent. It would correct itself if i turned the key off and back on, or shut the car off and cam back y=to it. This time, it is not fixing itself and the steering is extremely difficult at low speeds.

[@miggyontiveros2394]

I've tried calling them for my 2013 interceptor when my steering went out they said my vehicle wasn't covered because assembly date was after they "swapped" to using a different rack midway production year? Why would they swap a part midway prod. year unless they knew there was something wrong and if they did why would I still have the issue anyways?

[@bk1468]

You are being handled by Ford corporate; no response from Ford will be logical. Repair vehicle by procuring EPAS from ebay or other source at lower cost. Have unit installed, or do it yourself. Dispose of vehicle through sale, and never purchase another US automobile. Millions of consumers have been through this process. And please do not waste your time with complaints to consumer advocates like NATSA.

[@miggyontiveros2394]

@@bk1468 You literally read my mind took every step mentioned and came to the same conclusion. I am in the process of replacing rack myself as it has been a fiasco within itself

[@lic.antoniojcintroniii846]

Very interesting document, I live in the Dominican Republic and have a 2013 Ford explorer and I have been forced to change the system twice.

[@amymercer1081]

Just had to have my 2010 Fusion towed to the dealership for this same problem. I only have 64,000 miles and in the last 3 months have already had to replace fuel injector and need to replace struts as well. When I get this fixed I will be trading it in on a Honda. It's ridiculous for them to not recall this part especially since its the same as the 2011- 2013. Will never buy a Ford again.

[@pierrelaboom4026]

Jeez,were you able to get your spine warranteed? I'd check into that..

[@منصهسماء]

Same problem i have in a ford flex 2014

[@cedricdavenport4007]

Thanks needed this information. Very informative.

[@bk1468]

This was a statement from both Ford and NHTSA spokesman, released after recent article sighting Ford steering failures as number one defect complaint two years running. Ford spokesman: “We are confident in our current methods for quickly identifying and addressing potential vehicle issues,” the spokesperson added. “When the data indicates a safety recall is needed, we move quickly on behalf of our customers. The spokesperson said then that the company takes the safety of its customers “very seriously.” NHTSA spokesman: A NHTSA spokesperson didn’t immediately respond but told ABC News upon release of the initial list in June that the agency has a “good track record” in identifying safety defects and issuing recalls. For Ford owners who have actually experienced or been injured by EPAS failures. And have further experienced, first hand, the cold and hostile treatment Ford extends to consumers; sold faulty and dangerous automobiles. These statement bring home the real business model in which Ford has based its legacy. These statements from both Ford and the supposed safety oversight organization responsible to consumers, represent the real political and profitable cooperation between US business and government safety entities. The NHTSA will never do anything dramatic when US manufactures are concerned, the political and financial implications are simply to profound. It matters not that tens of millions of defective and hazardous EPAS units have been installed on vehicles around the globe since 2008. Ford's $200B market capital takes precedence over you, your family, or your defective, expensive problem sitting in your garage. These statements are truly despicable and disgraceful, in light of the sheer magnitude of reported EPAS failures, with millions of consumers abandoned, defrauded, and placed in danger of death or injury.

[@BrianFoleyNewMexico]

My EPAS steering failed this week, and I came here and to other sites discussing it, finding a lot of good information. I knew it would do no good to argue with the dealer/repairman. I called Ford and told them about the problem and they worked with me to reduce the repair price, Ford will pay part and I will pay part. Some of the information online says that the EPAS will give a warning on the dash, and then will be turned off the next time the car is started, and this was how mine went. I got an "service power steering" notice on the dash panel but the power assist continued to work until I stopped to get gas. Then I had only manual steering when I restarted the car. It did not turn off while driving. It is hard to tell from online information, how many of the million+ cars sold with EPAS have had problems. It makes sense to me that they would not want to replace them all (recall) but that they would work with the few customers who have a failure, and that was my experience.

[@bk1468]

Ford sold you defective and hazardous product that should have been fully replaced under full recall, and then some. You were lucky EPAS did not fail in hazardous manner, like torque or lock steering at speed. I was injured by 2010 Flex when steering locked (Not reverted to manual!) in full right turn during travel. Must contest your comment about understanding Ford would not want to replace all EPAS units, only those "few" that experience fault; in fact, there have been millions of failures, not a 'few'. We are not talking about a tail light problem; automotive steering system represent most critical safety system on vehicle, even brakes are secondary to steering. You give Ford a lot of undeserved credit, please consider your wife and children driving at speed during EPAS failure. Eventually Ford EPAS system will cause serious injury and fatalities, I sincerely hope it is not your family. It certainly could have been mine, my kids were in back seat during crash; if vehicle crossed into traffic instead of hitting curb, we could have all been killed. I fought Ford for months to get them to pay $700.00 of a $2000.00 EPAS replacement bill, it is only recently that Ford has eased up on this process. The cost of EPAS replacement to Ford is less than portion of repair paid by customer, so Ford is actually making money off customers sold defecting failed equipment. Do not be fooled into thinking your problems are over once EPAS is replaced; Ford has not addressed the real thermal issue causing unit failures, and never will. Ford will smile in your face as long as you remain docile and malleable; take Ford to court and you will learn what lying, deceitful scum Ford management really are.