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In this video I will teach you how to replace the switch pack buttons on the steering wheel of your 2009-2014 Ford F-150. These buttons are often used to control radio features, cruise control and your Sync system. Over time, the buttons become worn and start to malfunction. In my case the radio channel buttons would affect the volume control and vice versa. This is a simple repair that you can do yourself in minutes that will save you from spending over $100 at the repair shop (or, most likely hundreds of dollars at a Ford dealer). Dealerships stink. Don't give 'em your cash. Do it yourself!