Forgot a part, ended up in court!

[@molonlabe9602]

The best crow to serve after a win in court over a frivolous lawsuit is total politeness and smiles when leaving the courtroom. It shows that you are above their lowliness.

[@briantilley3158]

Never ceases to amaze me that some people refuse to maintain their cars and then get all annoyed at the quoted price of repair. Even more amazing is that their response is to not maintain their car some more 🤯

[@euphoria_7477]

I feel like whats amazing is a car that will run for 12 years without putting ANY money into it.

[@mikeswink1031]

1st day and you do not know what you are doing ? Lol . Notice the oil on undercage ?

[@nicholasr7987]

Welcome to FL. With no state inspection, people seriously don't do anything till the wheel falls off. * I'm not knocking FL, just instead of $500 repairs...vehicle owners get a $1500 bill to fix it correctly.

[@eaglewarrior8707]

My Bricknose FERD needs little maintenance compared to todays high end fancy sex toy on wheels. POLK HIGH

[@stevewhite3424]

@@nicholasr7987 All but 14 States have realized how inspections turned into rackets.. Go watch South Main Auto and Eric O talk about the mandatory inspections in New York and how a crisp $100 bill will get just about any rolling and running vehicle inspected. It is such a racket in New York that if a mechanic subsequently finds that The prior inspection was completely bogus he is legally not allowed to make the complaint himself to the state. Only a vehicle Owner can make that complaint.

[@ManwithAx]

Ray, you're such a gentleman. Even while inflicting pain and suffering by stealing engine covers you are well mannered and polite. I admire your rational thought, attitude and ability to be nonreactive. As you say, it's a lifestyle.

[@stevenweiss2148]

Maybe Ray is rational but the 'public' not always so

[@CK90]

I'd be embarrassed to walk into court claiming pain & suffering over a forgotten engine cover.

[@cyclingdiabetic9573]

Yes, but you're obviously not a snowflake.

[@PeteNice29]

Clients are scammers. Once you realize that you approach interactions differently.

[@thesilentone4024]

I went in with 6 spark plugs didn't start so they cranked and cracked it tell my stater died gave me a call letting me know I needed a new one. I was pissed and walked in and said did you put 6 new plugs in I saplyed them. Them yes. Me looks through my window sees 6 spark plug boxes unopened. Let's just say they forgot to add all 6 plugs somehow. The boss thought I was nuts looked through videos and came back 50 minutes later. He said we owe you a starter and he will do the work personally and put the new plugs i came with in and he was extremely sorry. This was at a toyota shop and lets say 2 somebody's lost there job that day.

[@siemenstraffic]

Typical Democrats, what are you going to expect from them....

[@lowbornfabrication]

@@PeteNice29 so true

[@catman9186]

I did more than 20 years as a auto-tech. Retired went into corrections. I enjoy watching Ray' videos in opinion there the best. Keep it up Ray.

[@anchan7]

Anyone else hoping the phone will ring in these videos? Do de do...makes me smile every damn time! Great content, binge watching vid after vid. Watched so many brake caliper removals I almost think I could do one (not likely: I know your years of experience make it look easier than it really is...a man's got to know his limitations!) Especially love your perseverance and attitude in the face of frustrating situations.

[@JayAlfredoG]

I love his torque calibrated arms with built in voice assist “click”.

[@derfstang480]

Maybe we should find an electronic torque wrench company that will replace their “beep” with a “Click”!🤣

[@dcs4555]

@@derfstang480 i've only been watching his videos @ 3 days, but he is hilarious - and very helpful.

[@forevercomputing]

Alright, I'll tighten this bolt a little then get the torque wrench. So I apply it and instant click. Did I over do it a little or get it spot on?

[@nitroustommy]

Just tighten it till it snaps the bolt then back it off a quarter-turn...

[@ToWhom]

Pretty sure it came from AvE. I could be wrong

[@kbsanders]

I love this Google Review: "I was utterly bewildered to find the extremely charming, toned, sigma male and based stallion named “Ray” powerfully, but gently performing the rotating assembly lubrication procedure at proper terminal velocity on my vehicle. Ray even used his limited edition, digitized, hydro dynamic, “K-mart brand” torque application device to ensure the proper Newton’s of Somatic cellular differential obsequious force were applied. Not many Florida technicians know such a lost art, but Ray does."

[@Vincent_Sullivan]

Yeah, I thought that review was a hoot too!

[@jamesw6484]

😂😂

[@welshpete12]

🤣

[@thekingsilverado8419]

Yes he has taught my girlfriend not to complain about too much lubricant and not to be messy in the process...

[@thekingsilverado8419]

My complaint is my girlfriend always gets bad gas. That makes driving to the store with her a nightmare. Next thing Maybe Ray can show us how to tighten her O ring up real good.

[@Acura-tech-C]

Great job Ray. I stumbled across this channel a few months ago and really enjoy the content and the variety of vehicles you work on. As a Honda/Acura technician of 29 years, I noticed very little oil coming from the engine as you were draining it out. Had you pulled the spark plugs from cylinders 1,2,and 3 on the rear bank, I bet you would have found one or more of them oil fouled. These vehicles are known to have carbon build up on the piston rings causing them to stick. The solution is to pull pistons 1-3 and possibly piston 4 on the front bank depending on what the plug looks like and clean the pistons and replace the rings and plugs. Depending on age and mileage, you would want to replace the timing belt and water pump components as well as they are due every 7 years or 105,000 miles whichever comes first. I love how you keep your cool in situations and also love the commentary. I wish more techs could present themselves like you do. Keep up the good work.

[@georgegard3570]

I made a mistake once and have not made one since. I hooked a battery up reverse. The horn sucked, the lights cast shadows and the radio listened. I then got smart and sold high compression floor mats to a guy once. Can you believe that he said that he could not see much difference in the car's performance. Go figger. LOL. I enjoy your humor, Ray. When working on cars this day and age you need much of it.

[@tucsondave3140]

I held the door for him and said "Have a Nice Day!" ............. lol you ae a class act Ray! 158k today - keep up the great videos.

[@robertsmith3330]

I watched this video with the clear expectation that it would involve the forgetting of a part and a court hearing. I was devastated to discover that there was merely an irrelevant anecdote about such things. This was so emotionally upsetting to me that I have not been able to eat or watch TV ever since. I have instructed lawyers.

[@FFM0594]

Me too! Class action?

[@dcs4555]

@@FFM0594 click bait? oh the horrors

[@FFM0594]

@@dcs4555 I've seen horrors... horrors that you've seen. But you have no right to call me a troll. You have a right to block me. You have a right to do that... but you have no right to judge me. It's impossible for words to describe what is necessary to those who do not know what click-bait means.

[@shippo72]

@@FFM0594 Ah yes, I remember when youtube was only a few years old and "2 girls 1 cup" somehow made it onto there with an innocent enough title.

[@sydecarnutz972]

I feel the same way! I see a class action suit on the way! ;-)

[@trippin8585]

I appreciate the fact he didn't edit out his struggles with a drain plug since he didn't lift the vehicle. It makes him more relatable.

[@Thebowzer221]

Ray, now that the court case has been settled, I just want to say a big "thank you" for that Honda engine cover you sold to me. Expensive, a little bit, but what a beautiful used engine cover. Worth every penny I paid you. Thanks

[@guitarstitch]

2011 Honda pilot. Owned for 13 Years. The year as of this comment is 2021. Clearly a time traveler.

[@pjrichie2551]

not being angry when you are angry is the part of everyone's job ! kudos to you for pointing that out, and you are a great teacher of mechanics as well ! thank you, your videos have been very informative!

[@jamesmoudy367]

The comedy in the morning always puts a smile on my face ray. Keep it up boss man

[@Mr_jz_12]

18:05 offfff love it. That is brilliant. Been through court as a single father and have had numerous attempts at intimidation by lawyers and security. I loved just smiling and being polite and seeing how much it annoyed them as they were trying to get a reaction out of me.

[@rmax2]

Cussing, worrying, and violence against metal parts that will never know you are upset will get you no where, except for the headaches, ulcers, etc...you do well with a great attitude Ray, keep it up.

[@colinspencer2205]

Enjoyed this one in particular. 27 years running my own workshop and you reminded me of some of the interesting interactions with rare by memorable customer behaviour.

[@Anon_Omis]

Ray's attitude: it's just too much effort to be mad. I try and be the same way, though I'm not always successful.

[@Raven777777777777777]

We have a saying around here "Good mood cant solve all your problems but it pisses of so many people that its worth keeping it"

[@Robnord1]

Thoroughly enjoying your videos Ray! 👍 I used to work on American iron dated late 50s to mid 70s...back when things usually had room to work and the machinery was a lot simpler. Thanks for the humor and explanations as you work. Its helping me understand our current cars so I can do more of the work on them.

[@zeropointenergy1574]

Been watching your channel for some time. You're smart, articulate, patient and a killer mechanic. I have no doubt you'd prevail in a court room. Glad you did.

[@SouthernInquirer55]

Ray.. I love your videos. I know little of post 2000? vehicles and systems. I was in my day a top technician for Porsche, Audi, VW also Renault, Jeep and American motors! I have the certificates to prove that. My experience tells me you are a good guy, you know your stuff and you want to repair the vehicles best at the lowest pain to the customer. I appreciate you sharing your work. Thanks.

[@shane3498]

Changed the oil for the first time on my used 2014 GMC Yukon XL Denali a few years ago. Took a strap wrench and collapsed the filter into itself before it came out. Hand tight is the perfect click for an oil filter...

[@sharpe34]

Every idiot in the world is looking for their "perfect law suit" to make a killing on. But you forgot to say "Gravity!" when you almost dropped us on the shop floor...I'm going to sue for emotional distress and my newly acquired fear of heights. Keep up the fun vids.

[@oobaka1967]

He almost dropped all of us which calls for a class action lawsuit. We need Erin Brockovich on the case.

[@jeremyhanna3852]

The American dream use to be work hard and get rich now the American dream is sue somebody and get rich its a moral problem in this country

[@jwat2396]

I know, I had an emotional breakdown when we almost fell. You know a good lawyer?

[@jeremyhanna3852]

@@jwat2396 I do steve lehto lehto's law he is a few channels over seems great

[@jeremyhanna3852]

@@jwat2396 I do steve lehto lehto's law he is a few channels over seems great

[@bradkline4023]

Ray, you really know how to bring humor into the work you do. I'm sure that gets you through those difficult times you run into. Who'd thunk auto repair could be so entertaining?

[@gwoody4003]

You gotta make a good time out of it, or you end up hating your job. I know guys that get so angry and impatient working on cars, and they end up breaking stuff and rushing jobs that just make more work and expenses. Throwing tools doesn't make them easier to find, thats for sure. I always end up in the bargaining stage when I work on my Jeep lol... promising things to it, if it would just let go and let the bolt turn. 😆 Changing a steering stabilizer shouldn't take 2 days... but sometimes it does.

[@bradkline4023]

@@gwoody4003 the frustration of auto repair certainly isn't new. I remember back in the fifties the repair shop that worked on my dad's car and truck introduced him to rough service bulbs since the repair guy was known to chuck trouble lights when he got frustrated with a job at hand.

[@gwoody4003]

@@bradkline4023 😆 i dont understand people who wreck their own stuff when they get mad. Working in the dark isn't gonna make it easier. My buddy has punched dents in his truck... then got even more angry thats theres a dent now.

[@charlesburroughs1817]

Would have loved to had been there when the guy lost in court. Warms the heart.

[@doleph1]

Even if you didn't repair the car, you still showed us symptoms of a potential bigger problem. I like watching these videos for the diagnostic approach and methods. Any repairs afterwards are just bonus content! 👍

[@rickcarpenter978]

I'm retired and been turnin tool's since the 60's, enjoy watchin your vid's. I will donate a weekend of my time 2 fix your stall the way u want it 2 help u out. No charge.

[@earlsmithson4749]

Hay Ray, that appendage at the end of your arm is not a hammer although often used as one. Did the same thing for many years and now I pay the price with aches and pains. Those who are lucky enough to find your stall for repairs are very fortunate indeed. In automotive repair, patience is king. Another great vid!

[@TrekkerMoto]

Agree. Using your hand as a hammer WILL cause nerve damage and pains over time.

[@Onemanstrash1]

Lol , body guys understand this pain

[@JimmyMakingitwork]

I love when a customer makes it easy and asks you to repair what they’ve decided was wrong. If only they held to their diagnosis and took the blame when it isn’t fixed like we professionals have to.

[@bigbaderek1978]

I would say most people it's a matter of money...we are not out to piss u off.

[@pyramidhead0420]

The common honda long crank is the starter becoming full of gunk. It makes it struggle to retract the gear. Usually only happens on first start of the day or when it's cold in northern climates. It's quite the distinctive squeals

[@fomoco300k]

Hmmm...🤔. Couldn’t have anything to do with excessive oil buildup in this case, could it? Naaah....

[@xxtovarichxx]

I'm having hard starts, but ONLY after driving. Its never once done it on a cold start. Similar engine.

[@whitefd2]

Same thing happens with my 8th gen si. I honestly like the slower longer cranking. The car is 11 years old and it's never been replaced so idk why that would bother anyone if it still works

[@Elios0000]

oh he got the self lubing starter then too

[@shifty2755]

@@xxtovarichxx Probably crank sensor

[@jamincp123]

Hello Ray. I enjoy watching you calmly address issues that typically drive me nuts. At about 150K miles on my 2013 Ridgeline, I began to have long cranking problems that only occurred when restarting a somewhat warm engine. The problem did not occur on cold engine starts, or when the engine was hot. Replacing the fuel pump was the fix.

[@kawheeler711]

I absolutely love your attitude when things don't got your way. But with being a mechanic you already know it's never going to go your way. Great vids.

[@dieseltech139]

Thank you for the great in depth look into your work and shop life and what goes on. Lots of questionable refuse of service by customers who might not be able to afford said repairs or just choose to take their chances. You have a great attitude and way more patience than I. Nicely done!👍🇺🇸

[@5tr41ghtGuy]

I have a '98 Accord with the 3.0 version of that V6. I agree that having to remove the intake plenum to pull the valve covers is a hassle, especially when you consider that the engine requires manual valve lash adjustment! That said, when properly maintained the engine is silky smooth and powerful!

[@seanmiller678]

I got 3 of them my self... best car I've ever owned. All except for the automatic transmission... its like they are made of paper... 😆

[@artbrann]

ya, I have the older 3.5('04 Pilot) and even with 253k it leaks less oil than that(tho it does leak) at least it doesn't have that wet paper bag that pretended to be a transmission in the Gen 2('99-04) Odysseys, which died if you looked at them wrong

[@willaut575]

Will A. Your customer’s SUV is living on borrowed time. Very low oil and it’s leaking. Also, it’s likely never had a valve adjustment which is required. Likely some tight and burnt exhaust valves. I suspect the engine has low compression because of this which would result in hard starting.

[@willaut575]

Burnt exhaust valves can be caused by lack of required maint. This could cause hard starting because of low compression. Doing the valve adjustment at the same time as replacing the valve cover gaskets would be smart. Driving a vehicle without keeping the oil at the correct level is not.

[@peteyification]

4.5 quarts written on the engine cover; puts in 5 quarts Ray: "That'll show 'em!"

[@richardcline1337]

By the time the owner gets out of the parking lot the oil will have dripped down to that level'

[@gregchamberlain8519]

Almost died lol with comment.

[@Ramen10420]

When I see something written in an engine compartment regarding a capacity, it's usually code for an owner that thinks everyone around them is incompetent and has to have things done their way and not by the book. They usually try to save money by going to quick lube places that don't have said book, so in a world without rules, they make their own. This owner probably looked up the capacity without a filter change because they don't even know what a filter is.

[@marioreali5925]

@@Ramen10420 Jeez man, all of our equipment and trucks has the oil capacity and plug size written on the radiator support because I can't remember shit ;)

[@HockeyGoon939]

@@Ramen10420 Many times the owner is right. As shown by the fact 5 quarts just went into a 4.5 quart oil pan. 2011 Honda Pilot 3.5 engine 4.3 liters or 4.54 quarts US

[@Dealer999]

Support this guy he knows his stuff

[@_Everyone__]

Thanks for sharing. This is one thing that makes me glad not living in the US, people getting sued over nothing!

[@fuzzyelm1]

No one got sued

[@jkracinginc.4021]

& we are glad that we DO NOT LIVE WHERE EVER YOU DO!! D/A !!!!!!!

[@bimscutney1242]

Whatever lawyer took this case must be desperate.

[@joewhitlock9996]

The click noise is really authentic, gives a sense of completion. My shop is currently buying a skid plate due to the customer's skid plate was not secure after an oil change, resulting in damage to the skid plate. Also on a Honda, and made of aluminum. My boss decided to replace the Phillips screws with Allen screws as a courtesy.

[@mehmehabd81]

Jeez, screw up and then screw over

[@BigLisaFan]

Like your boss' way of thinking. Know a guy who shipped a crate to the US. Purposely used Robertson screws instead of Phillips. Apparently from what I hear, Robertsons aren't that common in the US? Anyone confirm?

[@aarons2moody]

Sounds like a courtesy 😂

[@andythekitsune]

@@BigLisaFan muuuuch more common in Canada for sure. FWIW most wood screws up here come in Robertson only; at least at the big box stores. Drywall screws being the big exception. You can only get them in Phillips, probably because that's what all the drywall screwguns have fitted to them

[@marioreali5925]

@@BigLisaFan In the U.S. becoming more common in carpentry as they dont slip like philips when using a power driver. Very common in cabinet work. Available at all the big bix stores.

[@richardcrowell284]

Talking about the Exon Valdese, I used to do auto electrical work for an Earthmoving company. The apprentice had done an oil change on a piece of equipment. Unbeknown to the owners he had left the bulk oil tank tap open. The next morning the whole workshop and dirt driveway were under an ocean of oil. They had to round up a heap of 44 gallon drums and shovelled up the oil to have re refined. The apprentice was not sacked as he was the owners son.

[@REALfish1552]

How the hell did they dispose of the soil? That would have required a *shit load* (one measure higher than a butt load) of 55 gallon drums or would have required sealing in plastic and either using enzymes to deal with it or disposing of it safely. We are told by our environmental dept for small spills (5 gallon or less) to scoop up all the soil to X inches past the visible oil, place it in bags x3, seal it and dispose of it in the dumpster for the landfill. Doesn't make sense to me, but they are the ones that would hem us up if we don't follow their rules, so...

[@Ramen10420]

Holding the door open and telling the slapsuit guy to have a nice day is the perfect level of retribution. I bet he felt so ashamed 🤣

[@ASJC27]

I doubt his kind is capable of feeling shame.

[@buddybrown4665]

I appreciate your wit and mechanical wisdom.

[@hilton8830]

In other videos I have said; that you my friend, are an awesome all-around individual. In this video you show that you happen to be human as well. It's all good.

[@HypocriticYT]

Every time I do an oil change the wind picks up blowing the old oil off the drain pan and when filling up the wind blows the oil onto the engine. Before and after it becomes calm without any breeze

[@brownh2orat211]

back in the early 90's I worked at a Mercedes / BMW shop, we'd get some 3rd owner of a worn out BMW in for an electrical issue, spend 3 hours tracing out a shorted wire, inform the customer of the problem and they decline the repair! 2 weeks later their back for another issue and, I take a peek at the shorted wire and I find it's been all repaired. Car sat in my extra stall for 3 hours without touching it and then we notified the customer that we searched and searched but couldn't find the problem. Your really not losing a customer when you run off people like that.

[@wizard3z868]

I'm just curious you didn't charge the customer for the 3 hrs of tracing time? I've gone to the stealership to have them find the problem pay them for time but the actually repair I'm not paying $200 for a butt connecter 6 inch pce of wire and tape and 5 minutes of work lol

[@BigWheel.]

Not charging for diagnosis? Why? People like that have existed since the 1900s, and you can't really blame someone for wanting somthing done quicker cheaper better etc.

[@derfstang480]

@@wizard3z868 exactly! If you don’t charge for diagnostic time, you have no one to complain to but yourself! If I can’t figure it out myself, I always will go to a shop and I am very specific that I’m only looking for a diagnostic. I then tell them what I’ve done so they can decide if they want to double check or try other stuff.

[@seinfeld11123]

you have a poor attitude. perhaps they knew they could fix it . they just didnt have the diagnostic equipment. you would have charged them for the diagnosis. so whats the issue. they have the right to repair. they obviously liked you they came back. maybe that time they needed your expertise. instead yo just lost a customer . poor attitude mate

[@brownh2orat211]

@@wizard3z868 From your comments it obvious you have never worked as a professional mechanic in a shop, mechanic gets told the problem, then spends time diagnosing the problem and recommends a repair, management contacts the customer, and tells them the outcome and cost of the repair, if the customer declines the job it's up to management on what if anything they get charged. Mechanic still gets his flat rate pay, but the shop loses money, they pay the mechanic but don't charge the customer and sometimes they will want to negotiate a much lower flat rate price to the mechanic. It's all on how the service writer communicated the job with the customer in the first place, which is out of the mechanics hands BUT when you see that car the second time you usually know it will be a bunch of work and little or no pay.

[@haraldjensen3935]

I'd totally drive a couple of hours to have you work on my car if I lived near there, because you take so much pride in doing a thorough job

[@stewall101]

Quite so. Wish he had a business near me. Perhaps we can clone him, then he's have to change his title to "The Real Rainman Ray's Repairs". Perhaps the public should require all repair shops to video the work they do on our vehicles.

[@REALfish1552]

@@stewall101 Can you imagine the comments people would share then? They would watch the video of their car, not know a damn thing about cars and nit-pick how he didn't use a left-handed torque wrench instead of the right-handed one. All while emphasizing for the entire world their knowledge of working on vehicles stops at the purchase. But hey, it's social media so that won't stop a know-nothing from telling someone with does know that they are doing it wrong. :)

[@fitybux4664]

I'd go to any mechanic that wears a body cam, publicly releases the video, and honestly tries to improve their technique.

[@tonymoore5568]

I catch my self saying “click” at often times when i have a hard time getting a fixture loose. What a hoot. Thanks 😊

[@janmertl2333]

These "decorative" covers in many cars are not only decorative but also prevent water from entering the top of the engine. Their long-term absence can cause major problems when replacing injector plugs, etc.

[@cuisinwithkev2699]

I'm around a lot of (don't) know-it-alls who swear there is no purpose and laugh at the extra 30 seconds I spend to remove and replace mine while working. They never have an answer when I ask them why GM wouldn't have omitted it and saved several hundred million dollars if there was no purpose. These are the people who think 100,000 miles indicates a nearing end of a vehicle's life.

[@croycamaro]

I have been changing my own oil for 30+ years, and it seems like every time I buy a car, the first oil change it's like Hercules installed the oil filter. I swear it must be these quick lube places. Every subsequent oil change, I can take the filter off with my hand, and have never had a leak. That, and tire shops that install lug nuts with an impact driver with no torque limiter (I've watched them put it on and just let it eat) are 2 of my pet peeves.

[@JackCarregan]

This is one of the main reasons I never take it to a oil change place. It’s so hard to get the filter off again. It doesn’t need to be righted to 200 ft pounds and I don’t understand why they always do that. Maybe to deter people from trying to take their filter off themselves.

[@TheBigdog868]

Same here! I've been changing my own oil since '87. Never had a filter leak from being too loose. Had to destroy a few from being on too tight though. My long screwdriver makes a nice T-bar for that but it's always messy. And sharp.

[@rvndmnmt1]

Understand the whole oil filter thing. It's like what part of hand tight do they not understand? Someone threatened me with a torque stick once and has since caused me PTSD and severe anxiety attacks every time I see one. So over the years though my kung Fu with an impact have been honed to a fine art. If I am breaking out a torque stick it's because I am gunning them on a too bit far on the light side because I can't get a good feel for it. At the end of the day I'm still hitting them with a torque wrench.

[@christophervanzetta]

@@JackCarregan Because they aren’t properly educated 😀

[@bobwilson758]

Thank you !

[@allenbelanger5372]

You’ve made me want to better myself and become a mechanic your videos have taught me so much and it’s greatly appreciated I work at jiffy lube now and I wanna work my way up and be like you one day man 🤝

[@spresc2180]

As for the parts and reorganizing, a mess of sorts, my favorite expression is that "out of chaos comes order". As for the decorative engine cover fiasco, your company corrected that in a timely manner, and the owner is a whacko 12 times over.

[@alexanderkupke920]

I wondered about that. Here if some mistake happens, and I see this as a honest mistake that should not, but surely can happen, before you can take any legal action you have to give the business usually at least two attempt to fix the issue before you can request any compensation or take legal action. And I think any judge here would laugh at you if you tell him that the situation caused mental issues. I mean a very long going dispute and process sure can, but if just that already stressed you to that extend, there sure already was an issue

[@TheBigdog868]

The week before he sued Ray, he sued the burger joint because they ran out of pickles and a free shake wasn't enough to compensate for his mental anguish. -not a true story but I'm not far off.

[@2wrdr]

A couple decades ago I set up a separate saving account and labeled it my transportation account($300/month automatic). It has served me very well in both maintenance items as well as drastically increasing my down payments such that I could pay off auto loans in 24~36 months. Not doing maintenance on time and as needed only compounds your troubles.

[@martinaudet7687]

In my next life I'm coming back as a Ray-type mechanic. I have to say, many people are not aware of the problems mechanics face when finding parts, especially pre-loved ones in serviceable condition. Thanks for the guided tour.

[@davidamato768]

You are the man. Was a technician for several years and a service manager for around 12 years but still learning watching this channel. Do you ever think you will open your own shop?

[@andresbonifacio7760]

and stop not selling quality parts from CarqUest

[@donw3912]

This is a great video Ray! Plugs worn and bathed in oil from ancient hard to service valve cover gaskets leaking...and service denied. I bet they wait longer and something else fails requiring of that service being done. Oh yeah...and the mega torqued drain plug...ughhh... The engine cover court thing to me was hillarious...talk about making a mountain out of a mole hill...Im glad the judge sided with you...you had replaced it already...some people! Have a great day Ray:-)

[@Nathan-vb6ny]

Enjoyed the parts tour, a graveyard of parts.

[@jwarmstrong]

Parts are parts -

[@michaelszczys8316]

You can't just chop all hoses and wires like they used to anymore.

[@timrichardson6145]

Nice to see an honest mechanic!

[@joesmith3908]

Honest customers are nice too

[@PaulCyclist]

Always entertained and smile at your kind use of words.

[@matthewgeiger709]

Must be an issue with the flux capacitor if the guy has owned a 2011 for 13 years.

[@supadoopa926]

Not a 2011, they redesigned the Pilot for 2009. That's a 2006-2008 model.

[@LaurentiusTriarius]

I still own my third & fourth hoopties 2007 & 2009 respectively (400k Avalon & 210k Land Cruiser). That's what regular maintenance is for.

[@timothy9360]

@@supadoopa926 either way that flux capacitor is obviously the failing component. 😃

[@THEMOWERMEDIC1]

1.21 giggawatts! He must’ve traveled three years into the future

[@stevejette2329]

Matt - An interruption in the space-time continuum ??? Great Scott !!!

[@jimstrongone]

I feel bad for the "man that got T-boned in the right rear" ouch!!! 🤣😅 Love your videos my friend ❤

[@rabk5702]

I am so happy to hear that you stood up to that customer with that hilarious complaint with engine cover he or She must have tried that stunt before and got away with it. Some companies would rather pay than fight. I think that's what this clown was playing at. I am new to your channel and enjoying your content keep it coming Dude 😀🤣

[@johnd5398]

you can't just add a comma to a word to make it plural, genius. Companies* That's right I AM THE goddamned Grammar Nazi.

[@rabk5702]

@@johnd5398 You got the drift anyway! LMAO

[@rabk5702]

@@johnd5398 Had a poor education thanks for the learning curve 👌

[@shanegray7739]

​@@johnd5398 does the D stand for dickhead? that would explain your comment!!! be nice to people and as always have a great day 😊

[@emkayusa]

I bought a 2002 Odyssey with the same engine, 92,000 miles on it, funny thing is, the first thing I did was change the plugs, timing belt, drive belts, oil. I yanked that engine cover off, and hung it on the wall with all my other automotive souvenirs, Never to be reinstalled. It was totaled by a semi changing lanes into me at 133,000 miles. A little different than that Pilot, it didn’t leak a drop or burn a drop of oil, that was an awesome van.

[@mjb12141963]

When changing oil you should wipe the filter base to ensure there is no remaining dirt, grease or oil filter seal from a previous oil filter that could cause "issues" with new filter. Also grab the spindle the filter goes on and make sure it is tight. Some vehicles they can come loose and prevent a proper tightening or even lose of oil filter while driving.

[@OneTimeImp902]

7:15 best singing ever haha Keep up the great work :D

[@passmethesaltplease9350]

Damn the daily uploads are👌

[@HuntersMoon78]

Agreed

[@GunnerInBlackAirsoft]

Wait, you’re extending the extension with another extension!? You’re a madman! Who would do such a wild thing!?

[@humphrey28078]

Is that even legal?

[@frankieknuckles9610]

I do that all the time, just ask my wife.

[@GunnerInBlackAirsoft]

@@frankieknuckles9610 sorry but I and my brain need clarification on this. That can and has been taken in so many ways my man 😂

[@denisnyagua8490]

@@frankieknuckles9610 🤣🤣🤣

[@treeguyable]

@@frankieknuckles9610 🤣

[@erikkovacs3097]

Good call on declining the repair on the oil leak. Those problems usually work themselves out over time.

[@187WCB]

As a home DIYer with no lift, i have to get creative under the car. There's an awful oil filter housing location under the engine facing sideways. I always stick the box end of a wrench on it with a paper towel to keep it on there and give it a good kick to break it loose, works every time.

[@TraumaTrae]

"And very Exxon Valdez-like" I literally laughed out loud at that.

[@gregchamberlain8519]

The captain of that ship lives in on infamy

[@alex1949]

Can you believe it was 32 years ago? No wonder I get confused looks from some people when I make a comment like that.

[@D-B-Cooper]

The law suit went on for over 20 years until all the fishermen and those involved got screwed by the courts.

[@fomoco300k]

@@D-B-Cooper fishermen? On an oil tanker?

[@D-B-Cooper]

@@fomoco300k must be before your time not to know the details.

[@maxeaves]

You are such a good engineer. I think it takes a lot of discipline to work in a repair shop and to have the ability to work on so many cars - different makes or models. Well done and keep up the gear content.

[@fuzzyelm1]

This bastard did nothing well

[@xliquidflames]

Dude, I feel ya on the patience thing. It might not seem like it, but being in computer repair and tech support, it's the same thing. "Customer states slow boot up and wants me to check their hard drive." I boot it up and it's not the hard drive. It's malware and bloatware. But I do what I'm told. I run a diagnostic on the hard drive that comes back normal. I then do a routine inspection and find the internal components with a nice, toasty, fuzzy, half inch thick blanket of dust on everything. /sigh. Just breath and have patience.

[@terencejay8845]

Insulation is very important with today's energy prices..

[@johntorres1604]

Really after you bought him an engine cover he still decided to sue you. KZbin this guy Rainman is not good he’s GREAT we are lucky to have him making videos for us. Video was great and glad you won the case.

[@Sevenine88]

My pilot, same year and engine, had 360k miles and ran like a beast until the subframe disintegrated from salt/rust here in Michigan.

[@RespectMyAuthoritaah]

Actually, watching you work on cars is really boring. I keep coming back just because of your upbeat attitude. I wish I had the money to finance you for your own shop. You are truly a Unicorn on Roller Skates when it comes to mechanics nowadays. Love your work ethic and knowledge. Oh and that cheery disposition. You Sir, are a great human being.

[@lowbornfabrication]

Spot on!!

[@valiroime]

Might be more interesting to you if you actually did some wrenching yourself.

[@Paulscnccreations]

The good old reach around everyone’s favourite.

[@HoLeeFuk317]

I was resetting the service reminder in a focus one time where you have to hold the brake and throttle pedals down for a long time. Boss bitched at me because the costumer complained I was sitting in the car not doing anything

[@tksgarage2137]

And if you had forgotten to reset it, they'd be in complaining causing a scene lol.

[@dave1135]

You're damned if you do, and damned if you dont

[@Steven-qm2nh]

Sounds like you need a better boss. I’ve been in the business as a “boss”, for 13 years now. If the boss doesn’t have the knowledge to explain to the customer that their technician is performing an oil reset, than it sounds like they don’t know much.

[@halflife103]

damn, a whole thirty seconds.

[@WherEmEweeD]

@@Steven-qm2nh Or it could have been a case of a lack of communication from the employee! Theres always two sides to the story as a "boss" you should be aware of that.

[@billm6774]

I remember back before smog control lots of old cars never serviced. First we'd drain the oil. Remove the coil(very important). Then fill it up with gasoline in place of the oil. Turn it over for a bit with the starter. Drain and flush till clear . Change all the cables, coil, thermostat,plugs plus whatever else popped up or fell off. Then the rest of the car once we were sure we had a power plant. Old fords mostly straight 6s late fifties thru mid sixties. Some 54' Porsches and a 65' Austin Healey 3000 mk3. Was working at it early to mid 70s. Our work vehicles were a 65 Ford pickup with a 300 straight 6, 4 on the floor. Later I forget what year model it was I had the last year without smog. It was a 300 straight 6 with automatic transmission on the column. I loved both those trucks.The next year they went V8 due to loss of power due to smog control on the sixes. Those old straight 6 s were the easiest engines to work on. One thing on the van the sixth cylinder was in the cab and hard to change that plug.

[@h.j.taaning2183]

I have watched 10 or so videos and I sense a high level of patience is key in your job 😄 Good thing you are very patient.

[@TheOceanX]

Since they've never had it serviced, you should have also recommended the Honda V6 100k timing belt service. Usually includes, T-belt, T-belt tensioner, water pump, (coolant flush by proxy), spark plugs, & drive belt(s).

[@ninjamaster3453]

Thats $800 for the belt pump and labor alone

[@fomoco300k]

@@ninjamaster3453 Not at my local shop.

[@spelunkerd]

Every time I hear you use the word 'anode' with reference to a spark plug I scratch my head and read about it some more. It's been a real education, on a topic I didn't know much about. When you know that the outer electrode is usually hanging by itself, and directly attached to the ground side of the battery, I can see why some would assume it is the cathode, and the center electrode is the anode. After all, in a 12V battery, electrons move from ground to positive pole. For spark plugs, that's wrong thinking. Depending on how the coil is wired, the center electrode can be either the cathode or the anode. After all, the spark voltage is ~7000+ volts, either way. It doesn't much care which side is attached to a bystanding 12V battery. The electrons can jump in either direction to find a path back to the other side of the secondary windings of the coil. For most waste spark systems, plug polarity alternates each cycle. I'm told that for a conventional system the hotter temp of the center electrode triggers a spark at lower voltage when the coil is hooked up to give the center electrode a negative spike. So, ideally the cathode is center, electrons jump from center out, the center is more prone to wear, and so made of more durable material to compensate for that extra wear on the cathode. Plug manufacturers don't label their electrodes as anode or cathode, it depends on how the coil is wired in the car. Sorry for the weird tangent, I'm not crabbing at you or complaining.

[@daveglowacki6088]

Not only are you a smart mechanic you’re smart in court love it

[@jerryhill616]

I for one am pleased that you use your super power for only good and not evil.

[@av8tore71]

Being a lawyer and the reason why you haven't seen the guy again is 1. He was looking for a payday and 2. You said "with prejudice" prejudice means that the court intends for that dismissal to be final in ALL COURTS, and that res judicata should BAR that claim from being reasserted in another court. So I'm sure he is pissed. This definition your prejudice is word for word

[@JustAnotherDronePilot]

Thanks lawyer friend!

[@ninjamaster3453]

He got a new decorative engine cover he should be happy.

[@es11614]

Had the same with prejudice verdict with a doctors office that billed me incorrectly. It was very satisfying to have them to go pound sand as I did it Pro Se(sp?).

[@hhtrichard]

Only in America. If I hadn't heard it from Ray I wouldn't believe the court would even spend time on a ridiculous claim. No wonder my travel insurance is so high.

[@dkupy100]

Please don't charge us or Ray for that explanation.

[@DarkPaladin1130]

Love it when a customer with ZERO automotive education drives into the shop, becomes a ASE master mechanic. They all expect a fix for nothing. When you tell them the real problem complete with documentation and proof, they still wanna accuse of us ripping them off. Then when we do what they want issue isn't fixed, they get even more upset and accuse us of not doing it right. It's absolute mind-blowing how derpy people can be.

[@Angl0sax0nknight]

While I’m sure a lot of ASE are brilliant I have met “ASE Master techs” that are ONLY BOOK smart and can’t work on cars.. experience is far more useful than a taking a test.

[@marioreali5925]

I think a big part of the problem is that outside of car guys, very few people know how to do anything at all any more. They just don't understand what it takes to do a repair or fix their plumbing or whatever. They get married to an estimate and get upset when things don't go as planned.

[@BudMasta]

I think it's also mind-blowing how many people get ripped off daily, far more than complain from being uneducated.

[@dt99022]

Unfortunately that's what happens when the stigma is so strong that mechanics are incompetent/out to get you. It makes it seem like whatever they read is more likely to be the solution, and the guy who's trying to get their money and recommending different things is just doing the typical thing. Remember that quality mechanics like Ray are rare. Of course, his videos also attract the same crowd of like-minded mechanics, so it just might seem like they're the majority. But that's not the case. I was ready to take my car straight to the man until I figured out he's more than 1,000 miles away from me. I'll just have to make do myself like usual. Nobody nearby is so willing to prove their trustworthiness by documenting everything they do every day.

[@DarkPaladin1130]

@@Angl0sax0nknight I think either I typed it wrong or misunderstanding...but the "ASE Master Mechanic" was in reference to customers acting that way. Sorry for any confusion 🤜🤛

[@metarugia2176]

With the amount of oil leakage into the spark plugs, I got a feeling you'll see this Honda back pretty soon Ray. Customer probably thinks Ray's shop is trying to sell him a service he doesn't need, which he definitely does as his vehicle is slowly working up to a lubricating chassis.

[@Bryan-Hensley]

It usually ruins the plug wires too

[@BudMasta]

Isn't that going to leak into the cylinder and combust with the gas and smoke all over the place?

[@fomoco300k]

@@BudMasta Not unless there’s a problem with the spark plugs or threads sealing correctly. But it will lead to other problems as already outlined by other commenters.

[@fomoco300k]

SOMETIMES, but not always, a customer just can’t afford it right now. SOMETIMES shops try to oversell. These two problems exacerbate each other. In any event, speculating which is the case here is just that... speculation. I’m confident Ray recommended what was clearly needed. I’ve worked at shops where the guys and gals up front exaggerate the needed in the hopes that the customer will at least buy some of it or at most buy all of it. A smart customer is educated enough to know whom he can trust. Relationship must be built for that to happen.

[@mph5896]

Ship the pos.

[@jordanr205]

I love this guy that try to sue you. A friend of mine was making a left turn and a guy front of cut him off and stopped short forcing my buddy to hit him. Well the paint on the other guy car wasn't even moved. He sued my friend for half a million for back and neck injurys. In the end they found out this guy did same 2 weeks earlyer. He didn't get what he sued for but get enough. You got to be careful out there don't take nothing for granted while driving.

[@davidhecker5000]

So you are not only a very efficient young man but also polite. I like that in A service technician.

[@dave1135]

3:50 I love when the plug turns hard all the way out, and you find the monkey before you cross threaded the plug and all the threads came out stuck to the plug...time to get the helicoil kit...

[@antibrevity]

Engine covers are stupid and I often forget them or just leave them off my own cars, but I think that the manufacturers realized at some point that they could put foam under them and use them for NVH around the valve train. I've never noticed the difference, but I wanted to point this out. Though unnecessary, engine covers /may/ slightly reduce noise from the upper engine. It was still stupid to sue you after you admitted fault and replaced an unnecessary engine piece. What a nice man who surely has tons of friends... that will pee on his grave someday.

[@crabbypapa3862]

You have a better, (younger), memory than I. That many parts would have to be labeled if I were responsible for them. I find a piece of vacuum hose works well to install spark plugs in the recessed holes.

[@bimscutney1242]

Being from the Northeast I’m always amazed at the undercarriages of these older cars you work on. Where I live it’d be a rusty sh*tbox bucket. I know it’s because he lives in the South and the cars don’t see harsh Winters or road salt but man it still surprises me.

[@biztrak4436]

The comments after the story are as good as the story itself. Love the sense of humor people have.

[@hidel308]

Fuel pump may be going bad. Internal seals are leaking and losing its prime overnight. On a cold start sometimes you got a leave the key switch open for a second longer to build up pressure. He probably expects it to start like it’s brand new every morning. Hondas are especially reliable, till they’re not. And then the real fun begins…🙄🤦‍♂️

[@Megatron995]

So THAT'S what was making my last car do that! Looks like I dodged a bullet. The car was 18 years old, so no complaints, but getting rid of it before that broke on me is a little bonus.

[@dashcamandy2242]

An old trick dating back to the mid-80s fuel injection was to turn the ignition on, wait for prime, turn ignition off, turn ignition on again for 2nd prime. I have always waited for the pump to prime before cranking, ever since I was a young teen and became my parents' "Remote Car Starter." As a result, I never know my fuel pump is getting weak until the day it fails completely. lol But then it's a simple diagnosis, because I don't hear it running.

[@brianwilcockson8899]

Of course the oil shorting out the plug may cause long crank oil was correct the filter holds some and sufficiently over to allow plug chamber to refill.

[@myvalium1]

Interesting story on the frivolous lawsuit… some people suck - and then others just live by the credo to do the right thing. “Have a nice day” … perfect ending.

[@dubious6718]

This is an American thing. In most other countries the lawsuit would have been tossed before getting into the court.

[@xforce687]

That lawsuit story sounds like the definition of a "frivolous lawsuit." 😁

[@kevinconmy3625]

Ray,you are INCREDIBLY patient.I too am a mechanic,and not a very good one due to no patience.Luckily I work fleet maintenance...

[@techwolflupindo]

Those engine covers may seem silly, but they do help temp control and airflow. And in some rare cases, EPA emissions via better temp control.

[@johnd5398]

Oh look... a youtube scholar! *eyeroll*

[@user-qy9rg3nt2l]

Excuse me while I hide my collection of engine covers propped against the wall.

[@christophermeyer6414]

When I get a new(used) car, the first oil change I do on it, I take off the "stupid beauty cover" and I throw it out!😆