Forgot PIN or Reset PIN Option is NOT showing up in Windows 11/10 | This sign-in option is disabled

Forgot PIN or Reset PIN Option is NOT showing up in Windows 11 / 10 , this happens when you try to reset pin while struggling with "This sign-in option is disabled" error.
A few weeks ago, I uploaded a video about how to sign-in when sign-in option is disabled on your windows pc.
In that video, some viewers asked in the comments that the "Forgot PIN" or "reset PIN" option is not showing up for them, so stay tuned in this video I will show you 4 possible solutions to solve most windows sign in problems.
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here is the link to "How to fix "This sign-in option is disabled" on windows 11/10"
• How to fix "This sign-...
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Link to "How to Reset Windows 11 Password without Data Loss"
• How to Reset Forgotten...
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How to Reset Forgotten Windows 11 Password
• How to Reset Forgotten...
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How to Create a Windows 11 Recovery USB Drive
• How to Create a Window...
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Click on the timestamps to directly jump to the chapter of your interest
00:00 Introduction
00:38 Solution 1 - Startup Repair
01:56 Solution 1 - Start in Safe Mode
03:19 Solution 2 - System Restore
06:00 Solution 3 - Uninstall Updates
07:25 Solution 4 - Reset This PC
09:39 Thanks & Subscribe to my channel
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Disclaimer:
Information provided in this video are based on my own experience and Due to factors beyond the control of RightSolutions, I/We cannot guarantee against improper use or any upcoming operational changes to the software or operating systems. No information contained in this video shall create any expressed or implied warranty or guarantee of any particular result. Any damage, or loss that may result from improper use of these methods, programs, or from the information provided in this video is the sole responsibility of the user and not Mazhar or RightSolutions Channel. Some of the links on this page are “affiliate links.” This means if you click on the link and purchase the item, I will receive an affiliate commission. Of course this does not effect your purchase price but will support us to maintain this channel

[@vatsaldixit6659]

Thanks for the detailed guide sir. The first option worked for me😊

[@RightSolutions]

Glad it helped, thanks for sharing

[@aaPoluna]

Thank you so much my friend your video is 100% helpful 😊 God bless you 🙏🏻

[@RightSolutions]

Glad to know it helped, thank you so much for sharing. Cheers

[@user-bd3rg6nm6m]

What if I don’t know my password as well? I’m stuck because I always relied on my fingerprint to log in. There was too many wrong attempts, so fingerprint is not an option anymore, now it is asking me for my PIN which I don’t remember. How can I get the fingerprint to work again?

[@RightSolutions]

Hi @user-bd3rg6nm6m, your fingerprint is not working, its not a surprise, technology can fail you at any time and when we have 100s log-in combinations its normal to get mixed up or forget your password, BUT there is always a way to get into your windows, every scenario there is a solution, I don't know how well you can follow my instruction if you think you want to give it a shoot then follow the steps below, >> you already know how to get to Troubleshoot >> Advance options >> from there >> select "Command Prompt" >> on that blinking cursor type C: (hit enter after every new command, don't add extra or less space) >> cd Windows >> cd ServiceProfiles >> cd LocalService >> cd AppData >> cd Local >> cd Microsoft >> ren NGC NGC1 >> exit exit to windows and restart your system again hopefully it should ask you to change your PIN, if yes add new PIN, I think your problem should have been solved, keep me posted, cheers

[@ToiletGold]

But command prompt asks for microsoft password which i dont know​@@RightSolutions

[@shimelisgetachew1105]

I also faced the same problem after hold shift and restart I can't get the troubleshot option

[@RightSolutions]

Hello @shimelisgetachew1105 Its possible "Troubleshoot" and "Advanced Options" are disabled in you system, if you have access to any other system, create a windows bootable USB and you will be able to access "Troubleshoot" and "Advanced Options"

[@hamzaikram6159]

I have tried all options but I am getting the option of "Enter A1B2C3 to try again ." And here I stuck

[@RightSolutions]

Hello @hamzaikram6159, It looks like you need to do little more than what is in my video, I don't know how well you can follow my instruction if you think you want to give it a shoot then follow the steps below, >> you already know how to get to Troubleshoot >> Advance options >> from there >> select "Command Prompt" >> on that blinking cursor type C: (hit enter after every new command, don't add extra or less space) >> cd Windows >> cd ServiceProfiles >> cd LocalService >> cd AppData >> cd Local >> cd Microsoft >> ren NGC NGC1 >> exit exit to windows and restart your system again hopefully it should ask you to change your PIN, if yes add new PIN, I think your problem should have been solved, keep me posted, cheers

[@user-nt5nw8ju2j]

I am also facing the same problem a month ago😭😭😭😭😭😭😭

[@anees3830]

​@@user-nt5nw8ju2j then how to fix it

[@shimelisgetachew1105]

​@@RightSolutions I also faced the same problem after hold shift and restart I can't get the troubleshot option

[@robertmueti3656]

​@@RightSolutionsthis totally works. 🎉

[@muhammadsadam2.04]

I have Presse shift key and then power button to restart and waited for trouble shoot, but trouble shoot option has not appeared, plz let me know about this

[@RightSolutions]

Hello @muhammadsadam2.04 thanks for sharing your problem I belive you are using windows 10 even in Windows 11, some cases "Advance Options" are disabled, you can use windows 10 or 11 bootable USB to reach this screen and then follow the solutions 2 or 3. cheers

[@shimelisgetachew1105]

​@@RightSolutions how solution 2&3 also starts from trablshout option

[@RightSolutions]

@@shimelisgetachew1105 Yes, it starts from "trouble shoot" and then go to "Advance Options"

[@stella_steele]

when i go to restore it asked to type in my password, i’ve typed in the password multiple times and others ones it could be. what do i do?

[@RightSolutions]

Hello @stella_steele, possibly its asking you the Microsoft account password and not the local sign-in key. let know if you only have a local sign-in then I can guide you to reset that LOCAL password/PIN. .

[@Exnth]

when i enter safe mode the same thing happens just as if i wasnt in it... help?

[@RightSolutions]

Hello @Exnth, sorry to hear that, have you tried solutions 2 & 3 ?

[@robynvincent6348]

Thankyou

[@RightSolutions]

Hello @robynvincent6348 Thank you so much for watching and commenting

[@Aetherr142]

How did u select the safe mode?

[@RightSolutions]

Hello @Aetherr142 well, its very simple, if you are watching this video on time stump of 2:06 I have mentioned to press 4 or F4. You can also read the information on the blue screen and press the number or F Number related to the choice of “ENABLE SAFE MODE” in this list. (Note! on some keyboards you may need to press “fn” key + “F4” key at the same time) I hope it answers you question!

[@GovindaTslagapu]

Frist one not work for me windos 11 after enter password it will show the same thing 2 hrs issues 2nd method error no system recover points have been creat on your computers system

[@RightSolutions]

Hello @GovindaTslagapu if you know your password and only facing 2 hours wait time problem then you probably need another solution, I have uploaded a video before this, I believe your problem will be solved in that video, The title of that video is "How to fix "This sign-in option is disabled" on windows 11/10", I've placed the link in this video's description. keep me posted. cheers

[@AdrijusNov]

I dont have the advanced options for troubleshoot

[@RightSolutions]

Hello @AdrijusNov thanks for sharing your problem, I believe you are using windows 10, and even in Windows 11, some cases "Advance Options" are disabled, you can use windows 10 or 11 bootable USB to reach this screen and then follow the solutions 2 or 3. (you can download windows media creation tool from Microsoft's website, of course you need another working PC) good luck

[@JERRY_H4X_]

Broo pls help me while i am clicking on command prompt my pc says that enter password for this account and says wrong pass whether it is righttt pls helppp 🙏🙏🙏♥️

[@RightSolutions]

Hello @JERRY_H4X_ It spouse to be password/PIN which you have kept to login to Windows. If that doesn't work, input the password of your Microsoft account. (I hope you don't have bitlocker encryption on) if that also don't work, Another option is to use a bootable USB, to use command prompt without need a user. 1-Create a USB device with an installation image. (You can create using the media creation tool, by downloading from Microsoft website) 2-go to BIOS/UEFI and change to boot from the USB device. 3-On installation screen click on "Repair your pc" on the left bottom (Can vary by Windows Ver) 4-Click on "Troubleshoot" then the Advanced Options page will appear. 5-Click on "Command Prompt".

[@JERRY_H4X_]

@@RightSolutions hmm.. thanks for the reply buuut i already reset my pc soo now what to do btw thanks !

[@W1ldspirit]

I did the first option and it says i still don't have my pin available

[@RightSolutions]

Hi @W1ldspirit, try the solution 2, 3 & 4, it may help. other wise in this video's description I have added a link to my another video, the video title is "How to Reset Forgotten Windows 11 Password without Data Loss" it will help you reset you local login.

[@ToiletGold]

I tried safe mode and it says pin not availabe still. Windows 10

[@RightSolutions]

Hello @ToiletGold sorry to hear about you trouble, if you have logged in with Microsoft Account, go to Microsoft website and chose "Forgot Password" to reset your password. you should be able to sign in to system with new Password. and if you by chance have local sign-in, then folloe these instructions below; >> you already know how to get to Troubleshoot >> select "Advance options" >> then >> select "Command Prompt" >> on that blinking cursor type C: (hit enter after every new command, don't add extra or less space) >> cd Windows >> cd ServiceProfiles >> cd LocalService >> cd AppData >> cd Local >> cd Microsoft >> ren NGC NGC1 >> exit when you get to the sign-in screen, enter new password (any password), I hope it will solve your problem, keep me posted, cheers

[@ToiletGold]

@@RightSolutions i reset my password and check four times if it was correct or not. It was correct and my laptop still refuses to believe that and says pssword wrong

[@nilllufarrahmann]

Not working

[@RightSolutions]

Hello @nilllufarrahmann sorry to hear that, recently I have published another video with title "How to Reset Windows 11 Password without Data Loss" I think that should help you out, for your convenience I have just add the link to that video this video discerption. Best of luck!

[@skmainduuin9926]

Not working please help me

[@RightSolutions]

Hello @skmainduuin9926 sorry to hear that, recently I have published another video with title "How to Reset Windows 11 Password without Data Loss" I think that should help you out, for your convenience I have just add the link to that video this video discerption. Best of luck!

[@teamrbg7854]

Sir by doing all these, is there a chance of loosing our personal data

[@RightSolutions]

Hello @teamrbg7854 , first 3 options are completely safe, the last and 4th option possibly can affect some files which are out side the default folders, files and folders which are in the root directory maybe effected.

[@lost-ev4is]

I tried the first step as well as the second one both are asking for recovery key

[@RightSolutions]

Hello @lost-ev4is, Remove any additional USB device connected to your system, and hope it works! now you must be wondering why? the answer is; It looks like you have BitLocker encryption ON and BitLocker monitors the computer for changes to the boot configuration, when BitLocker sees a new device in the boot list or an attached external storage device, it prompts you for the key for security reasons. CATUTION!! If you do not have a working recovery key for the BitLocker prompt, you are unable to access the computer.

[@lost-ev4is]

No USB is connected..so now?

[@lost-ev4is]

So..the same day it opened but the next morning I faced the same problem I entered the correct password 3 times and till now it's closed and now the ADVANCED OPTIONS isn't there

[@RightSolutions]

@@lost-ev4is I need more information about your PC? you Windows Ver? to find correct resolve, but for now I suggest you to try 3 different approaches; 1. Try to repair "Start up" 2. Use "system Restore" to previously known working state. 3. "uninstall updates" lets start with "Start up" Part A) Perform a hard reset, and here is HOW to do it, follow these steps. 1. disconnect all devices from your PC/laptop. 2. unplug Your PC from the wall plug, in case if its laptop remove the battery (if its removeable) 3. Hold down the POWER button for 15 seconds 4. Plug in to wall power (insert battery) and restart. if no luck follow the next step Part B) 1. Hold down the shift key on your keyboard before clicking the Power button on the screen. 2. Continue to hold down the shift key while clicking Restart. 3. Continue to hold down the shift key until the windows sky-blue screen comes up with some options (options will depend on your windows 10, or 11) 4. Look for "Troubleshoot" (may say "reset your pc or see advance options) IF Windows 10 Click Advanced options, Click Startup Settings, Click Restart Press (4) to Enable Safe Mode, wait while Windows 10 starts in safe mode. try to Log in, if you logged in simply restart your PC and problem solved, Windows 11 may have different options Click "Troubleshoot" on next screen click "Startup repair" and follow the instruction from above. if Startup repair did not work, then you have the options on the last screen here to choose "system Restore" and/or "uninstall updates" I hope this should solve you trouble, keep us posted. Thanks for sharing, Cheers If this did not work then to get to Windows Recovery Environment you need to create a Windows bootable media (A bootable USB). Which you can create as windows recovery media from any other pc and work it out. best of luck!

[@mohamedhassan-alsnpo]

شكرا ❤❤❤❤

[@RightSolutions]

Hello @mohamedhassan-alsnpo أَهلاً وسَهلاً - thank you so much for watching and commenting

[@pawarjigaming2.0]

When i enter my email password its show wrong pasword

[@RightSolutions]

Hello @pawarjigaming2.0 Sorry, I didn't quite understand where are you trying enring your email password, your email password will not work here, if you are trying to sign-in to Microsoft account, you need email address as user login(name) and a password you set for Microsoft account. Find correct password for Microsoft account, if forgotten, go to Microsoft login page in your browser and reset, BUT make sure you have the access to the email you have registered your account with otherwise you will not be able to get the verification email or code! Best of luck

[@NadinePaningbatan-js5ek]

tysm

[@RightSolutions]

Hello @NadinePaningbatan-js5ek thank you so much for sharing! cheers

[@madhusmitamishra3461]

I have permanently closed my Microsoft account and my laptop is asking me the password of my Microsoft account and When I enter the password it is showing wrong and my laptop is not turning on, what should I do

[@RightSolutions]

Hello @madhusmitamishra3461 WELL, WELL, WELL, I hope you did not permanently close Microsoft account from their website before converting your PC/system to a "Local Account" sign-in. Closing Microsoft online account doesn't tell your system automatically and needs verification via online portal when needed. If you have converted your sign-in to a local account, let me know and I will guide you here to reset your password/PIN

[@madhusmitamishra3461]

@@RightSolutionsNo, I did not convert it to local account or do anything, I just deleted the Microsoft account.

[@RightSolutions]

​@@madhusmitamishra3461 Oppsse, have you deleted this recently, if yes, I hope you have select re-open window set to 30 or 60 days. if luckily yes, go back immediately and reopen the account, if you don't know how? let me know and I will send you some info!

[@madhusmitamishra3461]

@@RightSolutions yeh I deleted recently.and also select 30days but 30days already completed yesterday 🥺

[@RightSolutions]

@@madhusmitamishra3461 try it now, some time the time zoon goes in your favor

[@nirvanarealm6536]

Help me huhu theres no advance option

[@RightSolutions]

I believe the solutions 2 & 3 should work for you

[@hunnerx1494]

Not working 😢 help mee

[@RightSolutions]

Hi @hunnerx1494, sorry to hear about your trouble, if you are logged in with local password or PIN, I have recently published an other video with the title "How to Reset Forgotten Windows 11 Password" and I have place the link to that video in the description in this video, I hope that will be help, try that and keep me posted, best of luck!

[@djdjxnrjwia1739]

So great none of these works for me

[@RightSolutions]

hi @djdjxnrjwia1739, sorry to hear that, if by chance you have local login then recently I have published another video with title "How to Reset Windows 11 Password without Data Loss" I think that should help you out, for your convenience I have just add the link to that video this video discerption. Best of luck!

[@mohamedirfan3974]

Not working sir

[@RightSolutions]

hi @mohamedirfan3974, sorry to hear that, if by chance you have local login then recently I have published another video with title "How to Reset Windows 11 Password without Data Loss" I think that should help you out, for your convenience I have just add the link to that video this video discerption. Best of luck!

[@SanketKadake-ot2sl]

Not working thay asking password but my password not working and not forget option there

[@RightSolutions]

Hello @SanketKadake-ot2sl sorry to hear about your trouble, if you are logged in with local password or PIN, I have recently published an other video with the title "How to Reset Forgotten Windows 11 Password" and I have place the link to that video in the description in this video, I hope that will be help, try that and keep me posted, best of luck!

[@anees3830]

To day i face this issue 😭

[@RightSolutions]

Hello @anees3830 I hope you were able to get into your system, thanks for sharing

[@anees3830]

@@RightSolutions no , still its not ready . Is automatically solved when i wait 2hr

[@anees3830]

@@RightSolutions in my laptop the message show only 30 second , then goto another screen,then press up arrow keys the system showing to enter A1B2C3 , After enter goto login screen, then After enter the password it show like this . I have a doubt, they said to wait 2hr . So In which screen should I wait? , 1)the message showing page 2)lock screen home page 3} page to show A1B2C3

[@RightSolutions]

@@anees3830 sorry to hear about your problem, I sugust you to follow my other video with related problem, (I have shared the link in the discription of this video, the title of that video is "How to fix "This sign-in option is disabled") so follwing the instruction you don't have to wait for 2 hour, and after that when you get to the challenge phrase A1B2C3 screen, enter A1B2C3, and you should be logged in, and if you are successful, let me konw, I will tell you the process to get rid of it permonantly, best of luck!

[@anees3830]

​@@RightSolutions i already try first 3 solutions, but no use , when i try the option " reset the pc " is any personal data lost through this step. Also my pc has only one drive.

[@Abhishek_bro94]

My c and d drive is hide

[@RightSolutions]

Hello @Abhishek_bro94 if drive D is hidden, its not a big trouble but if you say that drive C is also missing then it may be that the C drive is hidden or there is an abnormality in the virus or disk partition table on your system. You need to detect and repair the disk. I need to know if you can enter the system desktop and the system is running normally, because if you are unable to enter the system then there are different approaches to address this problem. So please give me some more details so I could suggest you the relevant solution!

[@Abhishek_bro94]

@@RightSolutions when I open my pc it's show pin isn't available......after I restart and going troubleshoot and going to cmd to open regedit...my both c and d drive don't show...i couldn't fix the problem start repair...and all 4 methods...i don't know what happene in my pc... I couldn't find disk part or disk list... When I open my pc ... After boot pin isn't available... this show... Can u solve the problem what can I do...how I open my pc

[@RightSolutions]

@@Abhishek_bro94 Don't worry, it will take few tries but your pc will work, its not easy to analyze and provide prompt solutions but we will work it out, if your hard disk not crashed there are a lot options to it get to work. For instance, you can create windows recovery media from any other pc and work it out, and remember when you are booting pc in “Advanced Option” and/or “Trouble Shoot” its possible your system changed original drive letters, so try drive letters E F X etc... and if you find your Windows Directory, there you are! (If you need to create “Recovery USB Drive” I have placed a link in this videos description). But first I suggest you to try another video, the video title is " How to Reset Forgotten Windows 11 Password". Link is in this video’s description, please check it out and keep me posted.

[@Abhishek_bro94]

@@RightSolutionssir ...again show pin isn't available available I can't open...try various method... troubleshoot, regedit,cmd ,repair pc...I can't find my c and d drive to fix... I don't understand how my pc boot...and something happened and pin isn't available...and after show this system detect overrun... my 512gb nvme SSD not show...i try to reinstall window but my usb is not show...to reinstall new... window... After some step I decide to run window in pendrive as live window...after I boot pc Pc nvme 512gb SSD c and d drive not show...only show pendrive... Can u tell me what happened my SSD

[@RightSolutions]

@@Abhishek_bro94 It looks like you have NVMe M.2 ssd, if yes, older motherboard has some driver’s issue with NVMe SSDs these do not appear within the BIOS until Windows creates the system partition with the EFI Boot Sector. If you have any spare M.2 slot in your system, move your ssd in that slot and try starting up with windows 10 bootable usb as it has its own NVME driver built in. Hopefully it should work, if not there is a lengthy procedure to make some changings to your BIOS, I don’t know how I can guide you there. In case you want to go an extra mile, go and reset bios to factory defaults by removing the motherboard battery or using jumper method, (DO IT ONLY IF YOU ARE SURE ABOUT IT)