Found screen on/off switch! Samsung fridge touch screen frozen, not working.

[@alesixmireku7394]

You are such a live saver... my kids were not happy the fridge was not working.... thank you so much

[@richardmcgough582]

My fridge scree went black, i even unpluged and plugged but it was all black. So I used the red switch and the pad rebooted!!!! Now is normal again. Thank you for you video, it save my a lot of headaches :)

[@Carinae226]

My soul nearly left my body when I couldn't swipe my screen to view my photos. Thank you so much for this. I now feel like I have a new lease on life!😄😁

[@JuanSanchez-ih5nk]

The first time that it happened to me, I just unplugged the fridge, but I had to move many things in order to do it, this time with the red button was to easy, THANK YOU SO MUCH FOR THE INFORMATION.

[@C4ndie]

OH MY GOD THANK YOU SO MUCH I HAD A DIFFERENT FRIDGE SO I DIDNT THINK THE BUTTON WPULD BE THERE BUT IT WAS! THANK YOU SO SO MUCHH!!

[@11nolaboi]

This helped thanks! Mine was frozen with the bixby logo at the top for some reason. Flip the red switch and everything is back to normal. 👍🏿

[@perez026]

Same problem, the red switch fix it for a few day and it keep happening, the screen keep frozen..

[@sharmilajagdeo5330]

Thank you so much my fridge did the same thing but I follow your instructions and it work I am so happy. Thanks again

[@JadeDelgadillo1995]

Thank you very much! It worked! Only had our fridge for 2 months and family hub froze. Annoying

[@dllalvlogs8772]

Thank you so much that’s great video i have same problem but after I watch your video it works on my fridge thank you

[@GMTpointingspecialistsltd]

Does the screen stay on all the time or does it go of after a few minutes ?

[@multi-wreckz712]

If it keeps happening press the tab next to the home screen hold for 5-7 seconds until it says factory data reset.

[@techlucky8672]

Hi there... where is that tab

[@multi-wreckz712]

The button next to the home screen button. It’s 3 horizontal lines. In between the home screen button and mic button

[@multi-wreckz712]

Hold for 3-6 seconds. You will see the option to factory data reset.

[@multi-wreckz712]

The red reset button will just restart the screen but if it keep happening or you have frozen screens etc you need to factory data reset the screen. I’m a Samsung Service tech. No call backs on that.

[@cristinabasteri2123]

What do you do if that still doesn’t work? The home screen tabs seem to be frozen so can’t do factory data reset ;(

[@Bohles128]

WOW!! Thanks Miss Amy!!!

[@Panchothefatcat]

Yeeeeey THAK YOU SO SO SO MUCH!!!! your video help with my screen!!! 👏🏼👏🏼👏🏼👏🏼

[@ViperJoeB]

Perfect! Very helpful. Any chance you have a fix for the worst ice maker ever? Mine continues to frost up and I have to use a steamer to unfreeze (monthly). Samsung doesn't cover this design flaw as part of the warranty.

[@AmyGilbert]

Mine only recently started doing this. I wonder if this correlates with not changing the water filter on the 6 month schedule? As I was delayed updating my c.card on the fridge to do the automatic ordering for me - when a new filter arrives = I change it. I'm thinking try this out, as mine is back making ice correctly!

[@AmyGilbert]

Replacing the insides did stop the frosting issue - seems the replacements are also plastic & sound like it's hard work to ask for crushed ice...

[@rogerrivera4191]

OMG I was going nts thank you soooo much for this information.. problem solved... Happy Thanksgiving.

[@touji00]

A tip for when the touch screen stops working or works very little. Connect a mouse and/or keyboard to the part of the usb where the button is. This way you can operate the screen like a PC and best of all... not spend $700 to replace the screen.

[@AmyGilbert]

I haven't learned that would be needed (& hopefully won't). It's weird having a fridge that updates regularly 😅

[@touji00]

@@AmyGilbert After 3 years, and many times the touch failed and the screen was turned off for days, the touch did not work. But now with a Bluetooth usb connected with a mouse and keyboard, the touch magically worked again.

[@stinkypony613]

Thanks! Just what i needed

[@naomiben7369]

Thank you so much for this , I’m going to try it now

[@kerimpazlanda]

Thanks so much, I been looking for help 🥰🥰🥰🥰🥰

[@josef9813]

Thank you very helpful fixed the problem

[@richcustodio23]

Thank you!👍

[@selinaruiz1711]

Thank you so much for this video

[@amit85lekhi]

You are amazing thank you for the video

[@souravroy5735]

Thank you so much.

[@hebayoussef1633]

Thank you so much it worked

[@sahig]

thank u so much. was very helpful 😊

[@unclee6361]

It worked! Thank you!

[@sukaibanks9993]

Thanks dear,you helped me, I was worried

[@sainisukhwinder71]

Thank you very much

[@domo0307]

Still doesn't work for me

[@flossin5025]

Same

[@domo0307]

@@flossin5025 damn, hope we find a solution

[@flossin5025]

@@domo0307 I fixed it!!! I called Samsung and I just unplugged it for 5+ mins and it's back working

[@domo0307]

@@flossin5025 ok ty, imma try that

[@jaimediaz1213]

Thanks Amy

[@pamelajabus]

Thanks 😊 it helped mine 💗

[@wellerceci]

The Family Hub touchscreen hates me. My touchscreen is not completely unresponsive, but finnicky. It's almost like it's barely registering a touch. Some times it would bring up menu, when I am simply swiping. Or it doesn't swipe completely. Majority of the time, it takes 10 or 20 taps to get it to register. What's interesting is the touchscreen works perfectly if my other hand is touching ANY PART (the door, the side) of the refrigerator. I'm wondering if there is a grounding issue. Can anyone help?

[@rodneycoleman9037]

Mine is not working please help screen locked cant get to settings

[@albertocastillo8602]

Thank you so much

[@amyheddle5661]

It worked yay

[@WESTANDWITHPALESTINE80]

Thanks that helped

[@flossin5025]

For those like me that this didn't work. Unplug it for 5+ mins and plug it back in. That fixed the non responsive screen issue I had.

[@HeyIntegrity]

Unplug from the back?

[@Cool.zero514]

I did it multiple times I also unpluged fridge for a long time and screen is still frozen, I have a new 2022 family hub and it does not show 3 horizental lines for factory reset afret rebooting the screen. can anyone help?

[@rosarioramirez2070]

Thank you!!!

[@australia1584]

Thanks.

[@flossin5025]

My screen is still not responding

[@flossin5025]

I fixed it by unplugging it for 5+ mins

[@cerium696]

This works if the ice or water buttons don’t work

[@gigiahmad4153]

I’ve tried 3 times turn off and on nothing

[@yourmsmeow]

Mine still wont work 😕

[@silviaguerrero1356]

I tried bot not working😢

[@thewarzoneking]

It the computer I'm having same problem

[@AmyGilbert]

Did you find the switch? There was also a reset suggestion in the comments from tech support

[@HeyIntegrity]

@@AmyGilbert what is the reset option?

[@sofimedel]

I already try it still freeze

[@flossin5025]

Same

[@razoss1467]

This helped me thank you I’m 10 and my mom couldn’t do thank you