FREECOM 2: Basic operations

[@CesarMejía-z9z]

And in 2024 this helped me a lot! Thank you!

[@nspinicelli]

We have about 10k miles with our freedom 2 pair. We’re still incredibly happy! Great product :)

[@grethaphillips4145]

You helped me figure out how to pair my new phone after we lost the instructions to our Freecom 2! Thank you!

[@tibork3845]

Thank you, this helps so much! These are the best thing we got after getting the bike, be able to communicate when out riding.

[@gabin5887]

Hey Cardo, Thanks for the vidéo! I had issues trying to pair my freecom 2 with an intercom from belkin. I followed the instructions (5s on the left button then 1 press on the right one) but we never got them paired. Do you have tips on this process ? Thank you

[@virginiamorton1808]

JUST BOUGHT THESE SO HAVE A LOT TO LEARN ,ALTHOUGH WE DID HAVE THE SCALA RIDER Q 3 UNTIL NOW .MAY BE GETTING A LOT OF QUESTIONS FROM ME WHILE I LEARN BUT FOR QUESTION NUMBER ONE == OURS SAYS YOU CAN PAIR UP TO 12 RIDERS ?? DO THEY HAVE TO HAVE THE SCALA RIDER FREECOM 2 TO PAIR OR CAN IT BE ANY BRAND OF INTERCOM ?

[@CardoSystemsGlobal]

Freecom is a two-way rider to passenger communicator. It can pair to another communicator either by Cardo (Freecom 2, Freecom 4, Packtalk, or legacy Cardo intercoms units), or any other competing brand over short distances.

[@virginiamorton1808]

Thank you so much ..You are so helpful.....

[@maldridge7630]

Well, thanks for responding to Virgina Woolf...err Morton...at least she stopped yelling! LOL

[@Speedytrip]

The people who decided on the button features and sequences to activate them, deserve to sit on a bees' nest. I like that your devices are waterproof as opposed to water resistant as on the others, but on my Freecom2+ I noticed a few issues: - Whenever I would cough it would activate the system as if I was wanting to make a voice command (though it seems voice commands are not supported on the 2+). Ended up disabling the voice activation. - Music sharing lags, sometimes speeding up, sometimes pausing...I often have to disable music share, and restart it for it to work properly. - The kit came with 2 clamps to attach it to the helmet but only 1 adhesive. Luckily I could use the clamp on one of the helmets and the adhesive on the other one that the clamp didnt fit. - I went with Cardo instead of Sena because its waterproof and not just '"water resistant" but I suspect the Sena is more user friendly.

[@CardoSystemsGlobal]

Hi, For Technical assistance, go to our support page, it has a lot of information with FAQs, pocket guides, user manuals, helpful tips, and videos. Please choose your device in the link below: www.cardosystems.com/support/ If this doesn't help, please contact us via the "Still got a question?" section, At the bottom of the page.

[@Speedytrip]

@@CardoSystemsGlobal I tried contacting support multiple times, still haven't heard back from anyone on how to stop the freaking music share from lagging...

[@CardoSystemsGlobal]

Hi Speedytrip, We are very sorry for the bad experience. We would like to try and assist you with the issue. Can you please contact us at [e-mail] So we could get back to you with a solution. Thank you. CARDO TEAM

[@daromirfirunsson]

I have the Freecom 2+ and the voice commands don't work. The app text says "hey" instead of "hello". If i got a phone call, none of them work. (mic is ok, latest firmware)

[@aquilino0866]

Sending support to your vlog with hitech.gadget..new friend from daisy edulan.

[@anniegreen9966]

Both of my freecom 2's both keep reverting to "rider A" and won't pair. They say "paired" but you aren't able to hear one another. How do I change one back to "rider B" and why does it keep switching to rider A?

[@CardoSystemsGlobal]

Hi, Thank you for reaching out For Technical assistance, go to our support page, it has a lot of information with FAQs, pocket guides, user manuals, helpful tips, and videos. Please choose your device in the link below: www.cardosystems.com/support/ If this doesn't help, please contact us via the "Still got a question?" section, At the bottom of the page. Thank you for your cooperation, CARDO TEAM

[@lorenzo4245]

Same problem I m waiting support answer

[@chanejoubert1347]

Hi! Can it pair with other Bluetooth intercoms such as the Interphone Connect? My boyfriend has a Interphone system

[@CardoSystemsGlobal]

Hi Chané, Thank you for reaching out. Yes, the Freecom 2 can connect with different brands via the universal pairing option. Cardo team

[@misiek7672]

Hi, I have cardo freecom 2+ can I listen to music, for example Spotify and talk at the same time, me + passenger?

[@CardoSystemsGlobal]

Hi, You can listen to music or FM radio and talk on a Bluetooth intercom. If you need assistance in doing that, please check out the link below. For technical assistance, choose your product in the link below. It has all the information you need with FAQs, pocket guides, user manuals, helpful tips, and videos. You can contact our support via the "Still got a question?" section at the bottom of your product page. You will need to select your country so your local support can assist you. www.cardosystems.com/support/ Thank you, Cardo Team.

[@curtistackley4529]

Thank you. This helps a lot.

[@ArturK1M]

Hi What is the differance between Scala Rider Freecom 2 and Cardo Freecom 2+? Thank you

[@CardoSystemsGlobal]

Hi Artur, The most prominent difference is the range. In the Freecom2+, you can have a rider-to-rider connection, unlike the Freecom2, where you can only connect to your passenger. Cardo Team

[@ArturK1M]

@@CardoSystemsGlobal Thank you.

[@davidathomas42]

I bought the freedom 2. Love it. My query is I’m going on a riding holiday with 2 other bikers soon so they are going to buy them also. I assume the 2 only connects to 1 other device at a time not 2 so we can’t have a 3 way intercom? If that’s the case I was going to suggest they buy the freecom 4. If I got one also would it just clip in to my existing mount so I can retain the new mount and speakers etc for my wife’s helmet when she’s a passenger or do I need to swap it all over. Thanks

[@CardoSystemsGlobal]

Hi, Thank you for reaching out. Yes, you will be able to switch between the units. They have the same cradle. Best regards

[@leannegriffith9295]

Can you listen to music and use the intercom at the same time?

[@robbourgonje1928]

I bought and installed the freecom 2 plus without any problem I switched on the voice control in the app and tried the mic by answering a phone call by yelling Hey which worked fine but I am not able to use voice control do you have a suggestion?

[@CardoSystemsGlobal]

Hi Rob, Thank you for reaching out. The Freecom2+ doesn't have a natural voice operation. For more information, please contact support: ecs.page.link/mzDzm Cardo team

[@harishkr8666]

Hi Cardo, Can freecom 2plus be paired with freecom 4+

[@CardoSystemsGlobal]

Hi Harish K R, Thank you for contacting us. Yes, all of our units can connect to each other via Bluetooth. You can see the pairing instructions in the video from 7:25, or in the pocket guide here: ecs.page.link/7e2fE If you have any more questions, regarding this feature or another, we'll be happy to assist. Please contact our support team here: ecs.page.link/mzDzm Cardo team

[@MrRonalds]

Is it posible to Connect this device with other brand for example Sena Bluetooth system?

[@CardoSystemsGlobal]

Hi, Yes, in all of our current range units we have the universal pairing that allows you to pair with all known intercom brands. Thank you,

[@3dmaxuser]

So are voice commands are supported on the 2+ ? I ask because I can't get it to respond?

[@CardoSystemsGlobal]

Hi, The FREECOM 2+ has the VOX with limited activations by voice. It can only answer phone calls and open the intercom channel. Thank you,

[@rafaswarowski9997]

great video, very clearly shown service, I am very pleased THX

[@dhchamp157]

Can a conversation be started with your pillion just by talking into the microphone?

[@CardoSystemsGlobal]

Hi, You can use the VOX to start the intercom conversation, but first, you will need to establish the connection between the two units. Thank you.

[@daegueric]

@@CardoSystemsGlobal I was told that my wife's Scalarider Q1 would pair with my new Freedom 2. No joy yet, and I am pissed at Revzilla for making this claim. I've tried both channels on the Q1 with the Freecom2 in pairing mode. Any advice?

[@wtaylor810]

Great demo!

[@flyjayUK]

Will the Freecom 2 allow me to hear GPS audio while being able to chat on the intercom at the same time? (without having to press buttons while riding). I just want to be able to hear directions / speedcam warnings while chatting with one other rider.

[@CardoSystemsGlobal]

Hi Fly Jay, Thank you for reaching out. Yes, please make sure Bluetooth audio mixing is turned on in the Cardo Connect app. Cardo team

[@licksonsardar2318]

I have a problem with my FREECOM2. I called someone, he can't listen my voice. But I heard very clearly. Please tell me what is the problem with my FREECOM2? What is the solution? Please let me know?..

[@CardoSystemsGlobal]

Hi, Thank you for reaching out and, we are sorry for the inconvenience. Please check your installation and confirm that the mic is directed to your mic and that everything is connected firmly. If the problem persists, please contact support: ecs.page.link/mzDzm Cardo team

[@davidbehm2141]

I am planning on having my iPhone, BMW Nav VI and a camera system with bluetooth for narration. Do you have a headset that will pair with all three?

[@CardoSystemsGlobal]

Hi, Thank you for reaching out. Once you have all of the above we will need to know the brands and versions so we could fit you with the best one. Best regards

[@luisvaca2180]

The commands using the buttons do not work. Switching between radio and music does not work using the key combination described here. Neither invoking Siri using the commands described. Only works using the app in the phone.

[@ponangAdi]

Can we share music and talk in the same time?

[@CardoSystemsGlobal]

Hi, Yes, you can, but please make sure you turn on the "parallel audio mixing" option in the Cardo Connect app. Cardo Team

[@oliveirarui12]

Hi. Does this model work well with the connectivity system of the BMW GS?

[@CardoSystemsGlobal]

Hi, Thank you for reaching out. Yes, It will work with the connectivity system of the BMW GS. Best regards

[@donspiteri6814]

Hi there have just got the cardo freecom 1. To use it is it same as the 2.

[@CardoSystemsGlobal]

Hi, it's almost the same. We will publish a tutorial​ for FREECOM 1 soon, until then please feel free to let us know if you have any specific questions or anything you need help with.

[@moto-moto]

Can it be paired to gopro 7 black

[@CardoSystemsGlobal]

Hi, Unfortunately, GoPro will not connect to any intercoms you have in the market today. Sorry. Best regards

[@maldridge7630]

Thank you, this was good!

[@johnp123]

Bad echo with Freecom 4 on 2018 DCT GL1800.

[@CardoSystemsGlobal]

Hi, sorry for the bad experience. Please send an email to our tech support center at [e-mail] With the precis issue you have so we can provide you with the assistance that you need.

[@alvaro31415]

bom dia!! qual a autonomia média real da bateria em viagem?

[@CardoSystemsGlobal]

Hi Alvaro, Battery life when traveling is up to 13 hours. Ride safe

[@chantalle1918]

My cardo freecom 2+ wont pair with the Cardo connect app. Why wont it connect? It is connected to my phone but the app can’t seem to understand that. Can someone help??

[@CardoSystemsGlobal]

Hi, Please make sure your unit is updated to the latest firmware and try again. Cardo team

[@RJM429385]

Hi If I get the 2 can I pair it to a 1

[@CardoSystemsGlobal]

Freecom 1 does not have an intercom and cannot be paired to a Freecom 2 (who does)

[@RJM429385]

Thanks I got the 4 duo A bit expensive here in Australia at $570 I hope they are good thanks for Your reply

[@tedyBear59]

You keep putting 2 fingers on the device so I dont know which button you are pushing

[@stonelemon03]

why is it so very difficult to do a firmware update , to the point of ....IMPOSSIBLE ?

[@CardoSystemsGlobal]

Hi, We're sorry for the inconvenience. Firmware updates can be done via our Cardo Update and not the Cardo Community. Cardo Team

[@barbosa473]

Very useful thanks

[@pambos66]

Hi, I just got mine and I am testing it as we speak. If I'm hearing shared music with my passenger and I want to speak to her, I have to press the down the bottom ''bluetooth'' button in order to start a conversation. If I want to return back to the share music mode, I have to terminate the conversation by pressing again the bluetooth button, to press the top up ''telephone'' button and then the ''minus'' button for 2 seconds. That is a bit to much to do everytime you want to say something and then just continue listening to your shared music. Is there a shortcut betwin the two functions that I didn't get straight? Thanks!

[@CardoSystemsGlobal]

Hi, I'm sorry that is the procedure. You always listen to your own music and talk at the same time.

[@anthonschilder]

Hey , plz help cannot pair to the app but oke to pair whit iphone

[@CardoSystemsGlobal]

If you upgraded your unit to 2.0 you will need to download and use the all-new Cardo Connect app instead of the previous Smartset app

[@kylekoehler8308]

Can I use the intercom and play music through both at the same time?

[@CardoSystemsGlobal]

Parallel audio streaming is partially supported for Android phone users

[@BTrainBCS]

My Freedom 2 does not auto connect to my phone when turned on. Is there not a feature like this or do I have to go through the process of connecting each time?

[@nunocbarreiros]

you should turn bluetooth on the phone first befor connecting the freecom 2 on. that way it will always pair it takes 20/30 seconds to power on and pair. At least in my poor Iphone SE.

[@DoctorDJ1976]

quality is ok Today i had the time to mount it in my helmet, replacing the 35€ Chinese com, but as i tryed it out, well, no difference I honestly thought that the Cardo name is one of the top products but i see that for this price it is not My Chinese Mornystar M3 for 35€ is better Even controles are more friendly to moto gloves M3 has pause button, 2+ does not M3 has easy Radio connection with one button only M3 has shuffle option, 2+ just skips music.... Sadly, i can not recommend this over cheap Chinese coms

[@gonariosenes6999]

Maaaaaa ......... questo video (credo molto utile) in ITALIANO?

[@jch77543]

Be carreful Freecom 2 is not compatible with Iphone 11

[@CardoSystemsGlobal]

Hi, We are very sorry for the bad experience. FREECOM 2 is compatible with the iPhone 11. Unfortunately, at the moment, Apple has multiple issues with their last update, and recently changed its protocol. As a result, we are facing some connectivity issues. Can you please contact us at [e-mail] So we could get back to you with a solution. Thank you. CARDO TEAM

[@jch77543]

@@CardoSystemsGlobal I contact the support and find a solution, my freecom is fully working with ios 13 and iphone 11, it require some action to make everything works, thank you for your quick answer and support