FTTP - BT - Openreach

FTTP - BT - Openreach [Installation]
Many people are hearing about Fibre Broadband, typically these are FTTC (Fibre to the Cabinet) solutions where the fibre is taken to the road side cabinet and the final connection from there is through copper to the consumers property.
FTTP is "true full Fibre" to the Premises, this vlog shows the build out of the fibre network being installed in the village and then BT's installation on the day!
If you have any questions, please ask.

[@norman-king]

OpenReach installed FTTP to my house in early 2022. The installation has been vastly simplified since your video was made. They now use two cables each pre-terminated at one end (CBT and ONT ends). These two cables meet in a newly installed customer service point (CSP) box on the outside of the house where they are spliced together. This removes any need for on-site cable termination which was (apparently) the biggest cause of sub-standard performance in older installations. My Nokia ONT is also very small (cigarette packet size) and has no batteries. I’m now enjoying 330/50 Mbps speeds.

[@joewoodford9428]

Hi Norman, as with all Tech improvements are made! Interesting about the battery backup, the installer said when all phone lines move over to fiber then it needs powers to work, so if there is blackout then the unit still needs to work so you can make a phone call! Unlike phone lines there is no live power to power the unit over the fiber like regular copper to the house, so wonder how BT will get around this?

[@wilko2907]

@@joewoodford9428 Hi yeah they still not got around this problem but they say before install this is the risk and ask if you have alternative ways to contact emergency services for me I use mobiles anyway so no problem there

[@Zebsy]

Thanks, a video with no messing around with silly intros, just good concise info. Nice one.

[@joewoodford9428]

Glad you liked it! if it helped, please Like 🤩

[@radon1221]

Thanks mate, I've just started my role as a Openreach PIA Auditor so this background knowledge is really helpful!

[@joewoodford9428]

Glad it helped!

[@jinglesbluecat]

Thanks for the video, I've been wondering how Openreach would run fibre to my house without digging up the garden as we are more than 100m from a telegraph pole. So now I see that they will use the redundant copper multi-core to pull the blue rope back to the duct in the verge and then this will be used to pull the fibre back to the house. Easy when you know how !

[@joewoodford9428]

Glad it helped !

[@davidlittlewood8850]

I live in a well established area but not really old and I’m told that fibre broadband is not available and for the foreseeable future not planned, council tax is high telephone lines have been there for years and yet can’t have the fibre technology......something wrong would you agree 🌹

[@joewoodford9428]

BT does have plans to roll out FTTP to all over the next 10yrs (or so they say). If its a developed area the there is a good chance you are already on FTTC. If your BB is around 30Mbtps then BT considers you already on Superfast BB. If below 10 Mbps then your might be in luck with FTTP as they focus on upgrading their network at the lower end first. Unfortunately its a waiting game, we moved from 3 Mbps to 150 Mbps on FTTP, now up to 300 Mbps !!

[@David_StaRz]

Hi, can anyone help. Engineers installed the fibre cables in my street around 1-2 Years ago. 2 Days ago they said they are starting to build in my area but how long roughly would it take to go live?

[@SPDTDL]

I’m getting 930 down and 110 up, new build house where it was pre installed. Phone line also runs of it, no copper at all. Although if you want to use the phone it’s paired with the BT smart hub 2. But I don’t user that as using a much newer WiFi 6 router. iPhone 12 Pro Max gets 880 down over WiFi! 2 years ago I was excited for 3mb down! At least it’s helping with entertainment during these crazy lockdown years....

[@joewoodford9428]

@ SPDTDL, with than download and upload speed, you can watch and do what you like 👍😁. Like you I jumped for just 3.5meg/775kB to now 300meg/50meg (as per my contract) happy days.... if you liked the video please think to Like and Sub... Cheers Joe

[@talkandplay]

If original BT cable is in a duct and comes up into house at master socket why can't FTTP enter same way, same duct? Is Duct not big enough or something? Mine is a one inch duct. Do not understand why they need external box fitted.

[@joewoodford9428]

Sorry can not help you with that, this how they installed it into my house several years ago. Maybe others can comment and help you.

[@petervince4710]

Now have FTTP installed, running at 75mbps. Just to say that the boxes that the BT engineer now install have moved on from the size of the units shown in this video. The internal connection is only the size of a cig carton. I was expecting the larger boxes shown. New Smart 2 hub sits in the centre of the house and signal is good for 50mbps to 75mbps throughout the house. House is 18m long by 9m depth. With upstair bedrooms. So dont need any Wi-Fi discs.

[@joewoodford9428]

@ Peter Vince, glad to hear you are up and running. Interesting they have updated their Fiber Modem solution, though the size you have suggested seems rather small. A lot of the space they need is to coil up the fiber line and to support the UPS as eventually the phone line will come off the box. What sort of connections does it have? Do they still ship a UPS?

[@petervince4710]

@@joewoodford9428 It appears that dont have a UPS. I take it this was the old battery backup, which certainly was installed in my case.

[@teddyforan]

Brilliant video helped me a lot as I am always interested in how things will be done getting it fitting next week thanks again

[@joewoodford9428]

No problem 👍Glad you liked it :)

[@talkandplay]

Shame OPENREACH do not have an updated video showing latest sizes of external and internal boxes ( FTTP )

[@joewoodford9428]

Not sure Openreach would as they only build out the infrastructure are not consumer focused. As the tech moves so fast even BT stuff they show on their site is out of date quickly !

[@scottferri850]

Hi. Am I right in saying that once the new fibre box is installed there is not need to have any wires connecting it to the master socket (phone line) if I dont plan to use a land line phone?

[@joewoodford9428]

It is correct you don't need a landline, though many say it is wise to have a landline phone in-case the mobile service going off-line or you need to call the emergency service. As the Master socket is the property of BT you are not allowed to touch this or cut the wires.

[@TheYardWxm]

I enjoyed that video. Thanks for doing it 👍

[@joewoodford9428]

Glad you enjoyed it

[@sP-cd5nq]

Joe, do you know about these terms working line take-over, stopped line, other CP hain ,MPF,SMPF, LLU customer?

[@joewoodford9428]

Hi s P, sorry I not a BT guru so not sure what they mean in terms of Line take-over. But this site might help you out www.samknows.com/ There is a lot of telephone knowledge and info here. Good luck !

[@Harrythepot]

It's quite surprising to see how broadband connections have come on over the past 10-years. I can remember when 8mbs was fast. Now I'm on 900mbs with BT/EE.

[@joewoodford9428]

🤩👍

[@marcse7en]

Read my comment!

[@nicovizualz]

On the Your BT modem, is your port 1 flashing green constantly or is a solid green? Mine is flashing green, is this normal, if not how can I fix it?

[@joewoodford9428]

@NIco Vizualz, The PON and Charge lights are solid Port 1 is flashing, this one shows there is internet traffic. If you unplug the Router side of the cable from the BT fiber unit the light will stop flashing as no traffic is being driven by your Router.

[@petecoventry6858]

Thanks for the info -I just had a CBT installed just for me on a leased line and I wondered what the hell it was - now I know :)

[@joewoodford9428]

Glad it helped!

[@leemurphy1755]

Thank you for the video very informative, I recently cancelled BT and moved to Vodaphone (same line) but speeds were even less than I previously received and multiple connection drop outs, I was getting a most 30MB, BT advised nothing faster, I am now going back to BT (after a month) and they can now offer me FTTP, have my install next Tuesday so fingers crossed I can at long last have decent speeds!

[@joewoodford9428]

@Lee once the FTTP settles down ( about 7 days according to BT engineer) you should see fairly constant speeds. So far we have had no issues.

[@aravinthammu9890]

My name is Arvind. I live in Tamil Nadu. I have 6 years of experience working in the optical fiber cable splicer ( FTTH ) Is there any employment in the network sector

[@joewoodford9428]

You need to apply to Openreach who is the provider of the fiber solutions in the UK

[@tcsoff_]

Hi, I have just moved into a new flat, they have this system already installed in the flat. However, the fibre optic cable is not plugged in to the optical port, and I dont see any optic cable as well. What should I do next?

[@joewoodford9428]

Hi CL7, not sure. They probably had to run a fiber from the main BT Maintenance unit in the flat complex (I'm assuming its a new build) to your apartment. Speak with BT and they will be able to tell you more.

[@WEERG2008]

Getting ultrafast talktalk installed 2nd June hope no mess up happens maybe I can get faster than 30mbps and hopping 100 to 150

[@joewoodford9428]

So we are all dying to know did you get it installed ?! And was it life changing :)

[@WEERG2008]

@@joewoodford9428 yes I can download games faster 🤣😂 only issue I have is I can't use powerline adapters stuck with WiFi 🤣😂

[@chemicalyinbalanced]

So.. Thankyou for the video. I have been stuck on 70mb broadband for years now, and Virgin completely missed my side of the street. Anyway I still don't fully understand how this works. I was pleased to see the option with SKY for 150mb and thought that fiber must of been installed in my area, but I guess not. So basically I am asking how this works. Once this is installed, am I essentially fiber connected, or is this some sort of work around. Will I be able to go with other fiber companies in the future and get say Virgin or Vodafone, and increase speeds to 900mb etc. Or I am stuck at this fairly slow speed (150mb) compared to other fiber? Sorry for long comment lol just intrigued. Cheers

[@joewoodford9428]

Dean Walker, most quote "super fast" broadband over fiber but these are Fiber To The Cabinet (FTTC) solutions. Max speeds are 80Mbps if you are only meters away from the cabinet (the green box by the road). If you are getting 70Mbps you are not too far from the box (under 1/2 mile) and getting a pretty good service. This will be via an ADSL modem. What I'm showing here is FTTP which is Fiber To The Property (or premises?). This is a dedicated Fiber line to the house. If you don't have the white wall box shown on the vlog and Fiber line, you get your BB via the phone line as well as needing to use ADSL filters on phone sockets with a ADSL modem, you are getting the best speed possible on your FTTC service. Sorry to disappoint you, but 70Mbps is really very good on FTTC. We lived off just 3.5Mpbs for +15 years until they installed FTTP in our area.

[@chemicalyinbalanced]

@@joewoodford9428 Thanks for the quick reply. I actually get around 76mb, so I guess I am really lucky, the box is litteraly at the end of the street around 5o yards maybes. I am actually having a new line installed on the 24th which will allow the speed up to 150mb. This is what I meant when I asked although I explained it really badly lol. SO once Sky/Bt put me this new line in on the 24th. I will then be restricted to 150mb (I understand that is best case senario) or will new options then become available because of the new line. Or is it 150mb limit. full stop. cheers and hope that made sense

[@joewoodford9428]

@dean walker, if they are fitting a Fiber libe to your house then you should get that speed or more if you by a plan with greater download. FTTP will still fluctuate as it is still a shared "pipe" the more using FTTP the greater the range. But most guarantee >100Mbps

[@TryNotToLaugh-US]

The 5th one was 🔥🔥. I’ll try to compile a similar video soon👌

[@joewoodford9428]

Can't wait!

[@eirho]

Brilliant. Do they do provide anything over 400Down? As atm I receive around 363Down and 20Up with virgin. Also, they they allow use of your own router?

[@joewoodford9428]

Ultra Fast currently (as of 03/10/18) from BT is 330 down and 50up. Yes you can use your own router if it supports LAN based internet access on FTTP. I'm using an Archer VR2800 from tp-link, the router needs to authentic with BT as well.

[@LilUziDirt]

Why cant you get 1gb download n upload if its fttp? Im confused

[@eirho]

Carti I presume the company doesn’t provide the option yet, it’s possible.

[@LilUziDirt]

Adrian JC but its fttp, hyperoptic does fttp and offers 1gb download n upload

[@eirho]

Carti yes and hyperoptic also provide lower fttp speeds for those that cannot afford 1gb up and down, since BT runs the UK as soon as they provide gigabit internet, every other mainstream company will join the band wagon

[@hoichu]

My Openreach modem has been installed in a storage cupboard near my front door. Does this mean my router has to go in the storage cupboard, so all my devices will have to connect only through wifi rather than ethernet cable?

[@joewoodford9428]

Hi Philip, as the Router is connected to the Openreach modem via an Ethernet cable it is possible you could run a long cable from your box to a suitable location in your house. Otherwise you are correct that the Router will be main gateway for all your connected devices from your cupboard box. Is there is a free power socket in the cabinet as you could look at a TP-Link Ethernet over Power line extender solution such as a TL-WPA8630P. It is something I use in our house to extend both WiFi and Ethernet ports over the domestic power socket circuits. I also have a vlog about this and setting up !!! Does that help?

[@carlosrosero3698]

Did you have to pay BT openreach to put fibre to your home, and how much it cost? Amazing video about FTTP 👍

[@bobandbobandbob6285]

Yes. Lots.

[@joewoodford9428]

@Carlos, no we did not pay, this was part of an upgrade scheme run by Hampshire County Council to bring BB to rural locations not supported by BT's mainstream upgrade plans. Prior to this parts of the village only achieved 0.5Mbps downloads this was considered unacceptable by residents who campaigned for years to HCC to support this upgrade. Parts of the village are still not covered and we are waiting on Phase 2 to support these locations. BT and Openreach seem very disconnected when you speak to them as BT is really the "sales front" with limited knowledge of network expansion plans.

[@garybendle1446]

Am I correct in thinking that the box of tricks BT stuck on your wall is the modem and that I only need to buy a router (not a modem router)?

[@joewoodford9428]

@ Gary Bendle, The box on the wall from BT is the Fiber modem, this converts it from a fiber signal to an Ethernet based signal. You still need a router but one that can accept an Ethernet feed, the TP-Link Archer I reviewed in an early vid works well, you switch out of ADSL mode to LAN mode. I do not believe you can just plug the wall feed into a Ethernet switch and as you will need to log onto the ISP supplying your BB as well the need to set-up your own home network. If this vid or comments helped please think to Like and Sub, it helps out the channel :) Cheers Joe

[@garybendle1446]

@@joewoodford9428 Thanks Joe. Bought a Netgear Nighthawk RAX54 to replace my old modem router. So far so good.

[@joewoodford9428]

Great, glad to have help :)

[@neildavid6375]

Can the FTTP property access be installed anywhere in the property?

[@joewoodford9428]

@Neil David , Pretty much, though it depends on the length of the run from the CBT to your house. Speak to the pre-installer and they will tell you where and how far they can run the fiber link. But you can run it around the outside of the house to get to a back study/bedroom or other location.

[@nimjums]

Hi, were you able to choose where the fibre came into the house? FTTP is coming to our estate but where the copper comes in there are no power sockets so was hoping they could route the fibre round the side of the house to the back and come in that way

[@joewoodford9428]

Hi Jamie, simple answer is, yes. They pull the fiber from you house to the CBT or fiber connection unit, this leaves a very long length of fiber cable on the outside of your house where your standard phone line pops up from underground or over head before it enters your house. You can then ask the engineer to run the cable around the house to the location you want them to install the large cabinet containing the modem and UPS near a wall socket. If this helps .. please Like and Subscribe ... thanks !!

[@nimjums]

Joe Woodford that’s awesome thank you. I have liked and subscribed!

[@BigALBoomer]

Thank you for this. Does the fibre box need to be near the telephone line or does the telephone line not matter anymore?

[@joewoodford9428]

@tha likely lad, if you are in a private house the box can be located anywhere there is an outside wall and power socket, and a fiber line cable can be run to. There is max cable length from your fiber node connection (CBT) to your house (not sure what this might be but it will 10's meters if not +100m). You will need two mains power sockets, one for PON unit and the other for your Router. Best to discuss location with your installer on the day your location they are very flexible within reason and fiber length.

[@BigALBoomer]

@@joewoodford9428 thanks mate that's brilliant so in theory there is no more need for line rental then if you don't use a phone. Many thanks

[@joewoodford9428]

Up to the supplier, not if BT offers a BB only package. In the future fibers will be your phone line as well. BT have not enabled this yet on my kit.

[@BigALBoomer]

@@joewoodford9428 top man

[@JuiceBanger1]

The bt open reach engineer is here at mine installing fttp inside the front door area. My desktop is upstairs and has no WiFi. What cable do I need to connect the pc directly to the modem, around 15 metres

[@joewoodford9428]

@JuiceBanger1 you will need an RJ45 Ethernet cable from the FTTP modem to your Router, BT should supply you with a BTHomeHub which will connect to the FTTP modem via the RJ45 cable. The BTHomeHub will offer you WiFi and 4 other Ethernet ports. If your PC has no WiFi recommend buying a WiFi dongle, they are cheap and much easier than running long Ethernet cables around the house. If that does not sound good then look at Ethernet over PowerLine solutions. I have a vid on that as well.

[@JuiceBanger1]

@@joewoodford9428 I am sorted, used ethernet cable from my mesh disc to the pc. I had misread online thinking I needed optical cable which I didnt have. Thanks for the response.

[@joewoodford9428]

@@JuiceBanger1 great!! Glad to have helped you a little

[@grillz666]

Did you have to pay for your installation, if so - how much? Thanks

[@joewoodford9428]

No installation costs - had to purchase their new HomeHub at £9. I would check with BT as they are always changing their packages. Our contracted service is 180Mbps down and 30Mbps up. Others packages may vary depending on what you are looking to get.

[@aikjones1]

How many ports on that unit? I’ve been told I’m being fed my broadband via Port 2 as Port 1 was used by my previous provider.

[@joewoodford9428]

Hi Aik, unfortunately due to the location of the modem I can not see the under side of it now. it's behind my desk. There appears to be only 1 LED which say Port1 on it. As the kit was supplied by BT i guess they are best placed to tell you what you need for an alternative ISP

[@petervince4710]

I am getting FTTP installed next week. Something I am unsure of, do the new fibre cables also deal with delivery of telephone calls?

[@joewoodford9428]

@Peter Vince, Not over fiber, the phone line is still over copper for now. The equipment supplied by BT would permit this but is not part of their service yet.

[@wasc0783]

It depends. I’m in a new build house and the phone signal is delivered over fibre. The box BT fit has a Ethernet cable out which plugs into your Wi-Fi router and also a telephone cable out which connects to a master phone socket to make all the house phone sockets live. I think existing houses with a copper line keep that, but new builds have everything run over the one fibre.

[@Saqibss]

Really hope your ISP has improved upon the speeds you're receiving.

[@joewoodford9428]

@Saqib, the ISP can offer 1Gbps, I only paid for up to 140 Mbps. Depends on the local load as Fibers are still shared signal paths from the exchange and yes I'm getting around 137 Mbps thanks for asking :)

[@Saqibss]

@@joewoodford9428 that's great to hear, can you give me a rough ides of cost between the speeds? I'm in the very fortunate position of living in a newly built apartment block in London, which has both BT Openreach FTTP provision and HyperOptic.

[@joewoodford9428]

@@Saqibss BT currently offer 150Mpbs @ £32 per month and 900Mbps @£52

[@nicovizualz]

I have superfast fibre bundle but I am experiencing latency, packet loss and the BT engineers can't suggest anything????

[@joewoodford9428]

@Nico, I am assuming you have FTTP and a fiber modem box in your house like the one in the video? If so then the fault will be with BT or your fiber provider. My ping speed is usually

[@nicovizualz]

Thank you very much!

[@nicovizualz]

Just to clarify should I unplug my FTTP but leave my fibre modem box on?

[@joewoodford9428]

@Nico Vizualz, Leave the FTTP modem power on as this BT's equipment to your house. Turn off your BT Router - HomeHub(5) or better. Leave it for a few minutes and then restart, allow the router to establish a link and settle down. Then carry out a test using BT's own BB tester, speedtest.btwholesale.com/ If you are still seeing problems contact BT and register a fault. There might be an issue at the exchange or in their fiber infrastructure to your house. They will need to carry out a fiber line test at your fiber connection node (CBT) to the exchange then from your house. From memory the green LED should be solid, we don't use ours, in favour of a TP-Link router.

[@nicovizualz]

@@joewoodford9428 Done that, i am now getting 38mbps download and a 20 mbps upload and 20 ping but I'm still experiencing some ping spikes, >150, and packet loss despite the decent speeds. Any more suggestions? as the other day, I called up BT and all they did was refreshed the wifi and tell us to turn of any devices when not in use, which wasn't much help :///

[@craigwinter2802]

Can u remember how long it took for u to order once the cables was installed on the street? Thanks

[@joewoodford9428]

I think it took about 1 month for BT to recongise that FTTP was available to are. Look up Openreach's fibre checker www.openreach.com/fibre-broadband, that will give you an idea if FTTP is available yet for you. From there it then took a further month to book the engineer to come out.

[@olxd1x]

For where I live it says on Openreach good news we have plans on upgrading your area to fttp when will it be installed and how many months or days ?

[@joewoodford9428]

Yt Olxd , could be a couple of months to over 1year. Covid-19 has slowed these kinds of projects down. The area in the village which had the same statement as yours at the time of recording has only just received their FTTP service.

[@paulvalente4140]

ive been able to get it since 2014 but to have it the premises no plans so you could be waiting years

[@joewoodford9428]

@@paulvalente4140 RU sure they are offer FTTP and not FTTC. BT often talks about Fiber on their adverts, this is usually NOT FTTP. FTTP is only a fairly recent upgrade by BT and will take them years to roll out across the UK. They appear to be targeting areas where their is either no FTTC or very poor BB and large new housing developments (+50 house). If you are on an FTTC service and getting >10Mbps BT considers you to be part of the supper fast roll outs since 2010 and not the Ultra fast as that of FTTP.

[@oddity4650]

Why is it that with virgin media it has a router /hub that goes to the virgin media socket in the wall using a coax cable, but it does not require any power for to virgin media socket? But with bt hub 2 it does need power to the bt socket ? As with bt hub 2, full fibre so obviously not using the adsl or vdsl or sdsl cable port or cable in thd hub 2 to the bt modem socket. So obviously it is using an ethernet cable from the hub 2 to the bt modem socket Why is it that the full fibre hub for this ethernet from hub 2 to bt modem socket, needs a power plug to make thd bt modem socket work? Why can't it just be like virgin media where it does not need a separate power source so obviously only thd virgin media hub needs power to it?

[@joewoodford9428]

I guess that Virgin must put power down their lines to drive the router. The BT system is Fibre to the house and then they convert to an Ethernet sign with their Fibre internal modem which is then used by the BTHub or third party router. These devices need wall power unfortunately to drive them, usually only 12V. Hope this helps? If so please think to Like and Sub.. Cheers !!

[@Liamd330]

Why does it need a fibre optic reader and a router like virgin

[@joewoodford9428]

@Liam Darling, hi, not sure what you mean? The Fiber Optic line from BT needs to connect to a modem to convert it back into a signal that the router can read, in this case Ethernet traffic. Your Router then is your household hub for WifI and LAN connections.

[@DionLewiis]

The setup looks completely different to what I’m used to seeing, we’re upgrading from fibre delivered by the copper phone lines, to FTTP. So will the existing master socket that is connected to our copper cable still be utilised for FTTP? Or will there be a mew socket placed?

[@joewoodford9428]

@Don Lewis, no the master socket is no longer the route into your house for Broadband. They will bring in a new fiber line in, to just about anywhere in the house you need it. You do need a power socket close to the new fiber modem to power the modem and charge their internal UPS. The Master Socket will only be for your copper telephone line if you still have one in your house. Please think to Like and Sub if this was helpful... Cheers Joe

[@DionLewiis]

Joe Woodford thank you very much for this! It’s very useful information! May I ask how you are so knowledgeable on the subject?

[@joewoodford9428]

@@DionLewiis I spent years trying to get FTTP into our village and have spoken to many Outreach engineers over the past 10 years on the subject, plus lots of reading up on the subject.

[@genefreak]

149mbps down........ oh ... what dream!

[@joewoodford9428]

know the feeling for past 15 yrs we have been getting any from 500Kbps to 3.5Mbps. Ultrafast is a game changer when you have a house full all watching KZbin !

[@isyt1]

Great informative video mate. Well done. One thing 03:02 I don’t think you meant to say that you need a wireless router

[@joewoodford9428]

@isyt, the box on the wall you see at about 3mins does need to be connected a wireless router, either your BTHomeHub or third party router. In our case it is the TP-Link shown in an earlier video. Without a router there is no back end connection to BT systems and there is no way to broadcast the internet connection around the house (to my knowledge, but I will stand corrected if there is). Thanks for watching and if you liked the video please Like and think to Subscribe... Cheers J

[@isyt1]

Joe Woodford - Sure, I was questioning the “wireless” word though. The router doesn’t need to have WiFi capabilities. All your devices could be connected via Ethernet ports on your router. Also, you’d be connecting the box to the router via cable.

[@joewoodford9428]

@isyt, as this a BT solution, the householder will receive a BTHomeHub unit, which is a Router, Ethernet Switch and Wifi hot spot. The connection between the FTTP modem on the wall and the router is an Ethernet Cable (it has the yellow connector on it). I'm not sure if you plug in a basic Ethernet switch into the FTTP modem unit direct that you will be allocated any IP addresses for devices, so the use of router is required for that and to take full advantage of FTTP service from BT will include WiFi for wireless connections. The BTHomeHub has a couple of Ethernet ports at the back but I assumed most users are connecting the majority of their devices over wireless connections. Hence my comment about a wireless router to get your BB connection on a device, such as a tablet, laptop or other mobile devices looking to connect direct to the internet. But I do appreciate your comments and seeking clarity on what was said as I'm sure it will help other :)

[@isyt1]

Joe Woodford - Fair enough. I’m getting FTTP 900mb from BT in a couple of weeks. Coming from 3mb copper this will be quite a jump! Anyway it’s due to come with BT SmartHub 2 and as far as I can tell it doesn’t have the ability to run its’ own VPN so was just investigating other solutions.

But is it better than virgin?

[@joewoodford9428]

Hi Mike, not sure what you mean by `"better". Do I get 140Mbps down, Yes. Do I get 30Mbys up, Yes. Is the service stable, Yes. if you could expand I'm happy to give other feedback on the service. BTW my package is 140down/30up. :)

[@joewoodford9428]

Mike Parts ; as my contract is 140/30 then I’m happy with it. I could pay more and get more but really don’t need anything faster yet. BT service is good if a little more expensive per month. We not have a lot of choice for FTTP ISPs as it BT or nothing.

[@TryNotToLaugh-US]

I really love the videos that you make I hope you never stop making them. I really hope I get a shoutout! :) 😁😁😁.

[@joewoodford9428]

Shout Out

[@masud7104]

@@joewoodford9428 lol

[@XStrikeSuper]

Where telephone line connected to?

[@joewoodford9428]

Its still over the old copper wire line (aka master socket), BT have yet to move to using everything over Fiber. This will happen at some future time though I have not heard when.

[@simongreenidge6454]

@@joewoodford9428 Hello! I wonder whether BT would allow a customer to cancel the copper landline phone subscription to save some money? I only keep my BT landline to support the copper line VDSL service.

[@joewoodford9428]

@@simongreenidge6454 Hi, no they don't only Virgin offer BB only deals or a mobile provider like Vodafone.

[@joewoodford9428]

@@simongreenidge6454 Hi, no they don't, only Virgin offer BB without a phone line or a mobile operator like Vodafone.

[@simongreenidge6454]

@@joewoodford9428 Thanks!

[@kenhunt9434]

Sounds a great system but my order went in on 9th December and my installation date is now 20th March. Heaven knows how many emails and phone calls have got me to this point.

[@joewoodford9428]

Hi Ken, annoying but not as bad as some people in our village who could see their CBT but had to wait 6 months until BT agreed they were on the poles and could be used !!!

[@stewart1592]

Ken I know how it feels ! I ordered mine on the 4th November, was giving 14th November for install, then the 23rd December and the last one was 27th February... my new date is now showing 16 April !

[@joewoodford9428]

stewart1592 , its worth the wait !! But it can be V frustrating when the dates keep moving.

[@MrKarlawhite]

I got the 330mbps option its amazing upload is around 50mbps costs alot tho but went from 1mbps to this was like a whole new world haha

[@joewoodford9428]

Fab, its like switching on a electric light for the first time having been using candles to light your house !!! Up loads to KZbin are super fast.

[@ItzWxlfy]

How much is it to install?

[@MrKarlawhite]

WxlfyBtw it was free installation by the provider but £140 a month for 18 months 😂

[@michaelteasdill6410]

THis is out of date and you will be very unlikely to get this old type of FTTP Blown Fibre or the huge old ONT casing now no longer used.

[@marcse7en]

And 4 years on from this video, despite living NEXT to the Telephone Exchange in Lancaster, with the cabinet outside my window, I CAN'T HAVE FTTP! ... I'm stuck on FTTC! In 2023, I "enjoy" 38 Mbps / 10 Mbps! ... And in case you didn't realise, I'm being sarcastic! My father recently died, and soon I'll be moving back to the family home, which I've inherited. Unlike my flat next to the Exchange, my house is 1.7 miles away, and the cabinet is at the end of a long avenue. On TalkTalk FTTC, my late parents were getting around 2 Mbps download. FTTP won't be available at my new address until 2026, according to Openreach! Why is Lancaster a technological backwater??? ... Really frustrating that many have had full fibre for YEARS, yet I won't get it for YEARS! 👎😠 (Due to an infestation of hate-filled trolls, and the toxic nature of social media, I no longer monitor or revisit any comments I may make!)

[@peterwalker4843]

I wish i understand all the odd words used

[@gregoryseager9191]

HAHA still have a DACS unit on the pole!

[@ryminsta]

@40s this picture shows you a DACS. 😂

[@joewoodford9428]

Hi, there are several bits of kit shown @40s on the pole. The large box in the middle of the screen with the external 12 Fiber port covers is the CBT, the bottom left is a 4 port Fiber unit and the square box (with the plain cover) I guess if the older copper telephone kit as this was on the pole before the guys installed the two other Fiber units

[@radudinu1025]

A total rubbish job there, the cable is bent way too much inside the tray. It will give loads of issues.

[@joewoodford9428]

Installed by BT, currently getting 300MB down and 50 MB up. Seems OK. What issues do you think I should be getting?

[@portman8909]

Apparently I won't get full fibre until 2026. Absolutely ridiculous. UK networking infrastructure is shockingly outdated compared to the rest of Europe. Landlines should be done away with.

[@joewoodford9428]

Hi John, very sorry to hear that. As I mentioned on the video prior to the fiber install our BB was at best 3Mbps down and just 700K up!