Fuego Dance Shoes: Don't Buy Before Watching This

I have reported the issue of premature wear and tear to Fuego Dance Shoes Company. Moreover, attempts to address these concerns with the company's customer service have often been met with delays and inadequate solutions. As a result, I am left frustrated to have wasted my time and recommending these dance shoes.
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[@jameslepore9819]

Thanks for posting this...and glad I saw it BEFORE I bought them.

[@SalsaBailaProductions]

No problem!

[@Dkqty]

honestly? getting an entire year’s use out of a shoe with consistent daily use for 110 dollars is completely reasonable. Do you have any experience with other shoe brands lasting longer? genuinely curious.

[@SalsaBailaProductions]

Normal wear is ok. My left shoe is all good the right one is the culprit. I owned many bands of shoes thru out the years. I currently rotate about 5-6 pairs. I have shoes that i still wear after 10 years. I dont think we should be re-buying anything every year because of poor quality. If we accept that might as well buy everything at the dollar store ;) In this video im not referring to normal wear and tear. The sole is coming off… also their communications with me were slow and generic. I referred plenty of customers to them… and was in their partner program… its a bizarre way to deal with people that showcase their brand;) its not about money ( even tho here in canada I end up paying almost double the amount ) Basically, its how they dealt with me after that ticked me off…so many useless exchanges. i can understand that shit can happen but do something. If they just took responsibility for the problem and extended a small rebate for a new pair I would've accepted. But think about it, if you had a rep for your company wouldn't you want them to wear gear that is it tip top shape? Thanks for you comment you got me going again lol

[@Dkqty]

@@SalsaBailaProductions i wasn’t trying to get you going. my bad. i’m in the market for a dancing shoe and was curious about these shoes. what shoes would you recommend instead?

[@SalsaBailaProductions]

@@Dkqty actually the best thing to do is to go try some at a local shoe dance store… dance shoes should feel good and snug to your feet;) ordering online without trying is a hit and miss

[@Anticlericanaille]

By the way, I have been dancing with shitty relatively cheap black Under Armour shoes (unless the ground is really too sticky), I also use them for my part-time job as a waiter (I don't think it could get more used unless I also ran with it in the woods or something). All of this for more than a year. Still no wear and tear, except for the sole which is actually a good thing. So one year of use and this already ? And the poor customer service as well ? I hesitated and now I'm sure I won't buy these. I actually tried them in a shop and I didn't find them that nice, I felt much better in Werner Kern dress shoes (which I bought cause they look too good and it is my first pair of dance shoes ever). Tried the split sole and it felt way too flexible for me as well (maybe when I get better it won't bother me). I'll try to find better sneakers later on and use my WK-Bergamo whenever I can.

[@TheQuark6789]

My Nike shoes normally last 3 years of daily use before looking bad (and even then they're still fully functional, just look really bad) and my first pair of dance shoes (real leather) lasted 5 years before beginning to fall apart. The Nikes cost around $40 at Costco (which does sell them at a good discount vs. other places that'd be at least $60) and the dance shoes were $90.

[@oswaldplanet]

For my outdoor dancing: I dance salsa and bachata 5 hours a week and I buy new shoes every year. My best pick for outdoor dancing is Nike Air Force 1 Mid, they have generous cushion under the leather so they protect my foot and ankle when other dancers step on it and also have a sole design that allows me to spin without forcing the knees. Adidas Stan Smith is good also but no ankle protection. I also have Taigra but there’s no foot protection so I wear them when is not crowded.

[@SalsaBailaProductions]

Ill give the nike a look thanks for writting

[@chrisnevins211]

@@oswaldplanet Nike are better and cheaper as well as better made. Even if they are made by children

[@danaraz5907]

Thank so much, I wanted to buy this but I won't now, tnx

[@SalsaBailaProductions]

Understandable

[@hectordominguez5651]

I have the same experience. My outside shoe has very small eels. They coming off when I dancing. They are defected. The eels part should be higher. Very uncomfortable to dance freely without coming off. I have to be very careful and I cannot do some salsa moving because they will coming off. I tried to write a review for this company to mention my problem and help others but they don't let me. They control the reviews; means their reviews are not real. They made up because there is no way people can write a review in this company websites

[@SalsaBailaProductions]

Fair to say loads of social media hype but poor costumer service. Questionnable durability even tho they mention on their website shoes are durable. So much for that;)

[@salvaqor]

Just by how nice their website is I had a bad feeling about them. Glad they have good marketing but very flashy tells me they spend a lot more on the website than on their products. Thank you for the honest review and love your instructional videos

[@SalsaBailaProductions]

Its too bad cause at first i liked their shoes;) thanks for your comment

[@alainsavard3680]

I'm looking for synthetic split sole shoes and almost bought these. However, when I read the reviews off their own site, there were quite a few bad reviews so I decided to keep looking. As for your shoes, a cobbler ('cordonnier') could glue it back together. Although this is far from where you live, there is a good one in Dorion Gardens that does this kind of thing. I used them to double up suede shoes and have a new dancing base.

[@Anonym-mh7sz]

the split-soles really hurt my feet. Would never buy those again.

[@erichth2561]

Hi, I had exactly the same issue with this shoes in white after 6 months 8/10h week ( i have also them in black and they seem to last longer ), contacted the same customer service and just got the same kind of response. If you want i cant send you pictures of the defects and screenshots of the customer service response. Which other brand would you recommend?

[@SalsaBailaProductions]

Tx for sharing your experience! No need to send anything i think we both wasted enough time on this;) Now a days i love the Diamant Vario spin with some kind of plastic sole good for indoors and outdoors not sure how they did it but the feel is the same as suede bottoms…they r built like a tank and comfortable heres the link boutique.maisonartisteclaude.com/us/search/Vario/

[@omnilocal]

Good review! I got some of the red high tops for dancing in Zumba class. They mark up the dance floor with red marks that don't come up easily. Embarrassing! Will be looking for better dance shoes, even though I loved the pivoting ability they did give me. It is difficult to find shoes made without animal products though. I have been telling people I don't recommend them either when they ask me about my new shoes. Disappointing after spending $120 on new shoes.

[@SalsaBailaProductions]

The only thing positive is the looks of these shoes;)

[@eduardoarevalo3208]

They looked cheap quality at first sight so I was reluctant, thank you for the video!

[@SalsaBailaProductions]

Your eyes didn’t lie

[@joseantonioromerovalverde5188]

Hi greetings from Costa Rica. i was about to Buy this but thanks to your video I stopped. So which other brand would You recommend that are not split sole ? I Will be traveling to USA soon so I wanna Buy it there

[@SalsaBailaProductions]

Check out the indoor outdoor shoes from Diamant called Varisole

[@acpjr]

I'm curious if you would have still made a video regarding shoe quality had Fuego sent you a brand new pair. You say it's "not normal" for a shoe to have "defects" after 1 year, but is that because you happen to know that generally speaking Fuego shoes do not have defects after 1 year of use? Does Fuego make any claims regarding how long their shoes will last? Seems that the 1 month return policy means their shoes have a 1 month lifespan and anything longer than that is a bonus.

[@SalsaBailaProductions]

I would give the benefit of the doupt if i would’ve feel they wanted to fix the issue. I have only 1 pair. They mention high quality durable on their site. Guess not! Recently some of my customers reported to me that they didnt like their customer service ways. Honestly, Im not into doing this kind of videos but because i recommended them for a year and did an initial favorable review and customer service is very important to me i felt it was important to give the whole picture;)

[@cnsmooth]

Yeah I mean a year seems a decent amount of time for a pair of trainers. He's asking a bit too much. Yes a pair of shoes will probably last longer but I don't think they've done anything scandalous

[@chrisnevins211]

I'm gonna do my best to make sure this doesn't happen to anyone else

[@SalsaBailaProductions]

Same here

[@annecharlotte9101]

Thanks for this video. I wanted to buy one pair, but quality issues seems to be recurrent... shoes are poor quamity, but the price is quite high :/. If someone has other brand to recommend, I'm listening:)

[@SalsaBailaProductions]

I dont paying high prices for something that lasts;) check out diamant shoes made in germany they are high quality and last forever

[@TerenceGrier]

Thanks for making this video. Ive seen their ads on Instagram

[@SalsaBailaProductions]

No problem 👍

[@terryfernandes5486]

Thanks for posting. I’m gonna avoid the hype! Q. What men’s casual dance trainers do you recommend for outdoor use?

[@SalsaBailaProductions]

Honestly Terry, any shoe that youre comfortable in and that slip a little youre good! I go out sometimes dancing outdoors in flip flops or running shoes… im a black belt salsa flip flops dancer lol

[@gorillarod]

I’m arguing with them right now! Their customer service is awful. I ordered a size 7 and they sent me a size 11!!! Now I have to get to the post office pay for postage and wait for them to hopefully get it right before my dance in 2 weeks! And I have a disability. I’m furious…how hard is it to get the correct size and I had to prove to them that they made a mistake by sending them a pic of the shoe tongue where the size is!! I’m livid…never again…

[@SalsaBailaProductions]

So much hassle for nothing… i heard many similar stories from clients so felt compelled to do a video. Its only when you have problems that your really know what kind of company you deal with. Thanks for commenting

[@AiTeee]

My shoes falla part every 3-4 moths especialy if ive dance. i think 1 year for a dance shoe is awesome.

[@SalsaBailaProductions]

You must dance 24/7 lol

[@SueNolan-uw9vu]

Their customer service is nonexistent. My dance instructor also recommended these shoes. After wearing them a few times, they stretched out. The return policy is 30 days and in brand new condition. I reached out to customer service and they basically said sorry your problem. I sent pictures showing the shoes couldn’t be laced up any tighter and almost no wear & tear on the soles. They replied- sorry can’t help you. I would not recommend this shoe company. They definitely do not stand behind their product. Horrible customer service.

[@SalsaBailaProductions]

I agree they stretch

[@knoxvillain6735]

Then tell us.... which shoes do you recommend?

[@SalsaBailaProductions]

Go to a dance shoe store in your town and try a bunch and get pro advice. Theres so many brands;)

[@sticky70]

So you wore these shoes for 6 hours a week, that is a total of 312 hours or constantly dancing for 13 days straight. It’s hardly any surprise that they are starting to wear out. I walk 3 hours a day in my job and I go through a pair of walking boots every 6 months.

[@SalsaBailaProductions]

They were falling appart way before…the sole was detaching different from normal wearing out which is expected. I also cycle thru dance shoes and i have pairs that last for more than 5 years…also wooden floors are very easy on dance shoes…. I believe when you buy quality and pay good money stuff shouldnt fall appart with normal use;) for example i own german made dance shoes and after 3 years they look brand new.

[@koreanpizza17]

ooof. ok. tnx for the vid. honestly all the fuego shoes on yt reviews are from fuego channel ahahaa. cant trust. man I really wanted to buy this for my dancer wife but now, not gna. :). yea 1 year breakdown is not good quality.

[@SalsaBailaProductions]

Huge social media campaign once you run into problems very poor after sale service also

[@chrismartin8820]

Bon ben au moins c'est clair 😡

[@RR-sn6cq]

Really, you wear them on a regular basis for a year and expect them not to come apart. Lol. Runners buy shoes every 6 months. Because any shoe will break down with constant use. I truly don't expect any dance shoe to last more than a year with constant use. Good luck with your next brand name you decide to use. I'm sure they will wear out after a year.

[@ecompixel339]

To be fair, a 1 year and 2 months with frequent use seems to be a reasonable amount of time for shoes to last before they start defecting. Seems kind of crazy to expect a return or repair from them after over a year of the purchase.

[@SalsaBailaProductions]

Its a matter of opinion;) I never saw anything remotely like that in my other brands! I didnt expect a refund or return… i was curious about their after sales service… cause i was recommending these shoes to my students… result not a passing grade in my books. Finally, I dont think anything that you pay premium bucks that falls appart after a year is a good deal. Thanks for sharing your point of vue;)

[@yee-pingcho5548]

To the OP: Respectfully, it's not a "defect" if the shoes have been used regularly and have started to fall apart. Absolutely legit to feel let down, but disappointment is expectation unmet, by definition. However, I understand the additional expectations given the partnership and referrals - that your students look to you as a source of reliable endorsement. IMHO, a defect is about the product as it arrives out of the box, but it doesn't extend to wear and tear. I do agree that the way a company chooses to stand behind their product goes a long way to building credibility. The challenge for the seller is that they open the floodgates to abuse if they get a reputation for exchanging "defective" products. Look at what Costco has to contend with. Not a good fit, as they say. Anyway, thanks for sharing your experience.

[@SalsaBailaProductions]

@@yee-pingcho5548 great points u make

[@Anonym-mh7sz]

What did anybody expect? Most of the price for the shoes goes into marketing. They are dirt cheap leatherette sneakers with a hardplastic sole. The turning points are just marketing as well. The same result would be present if those spots were just flat hard plastic as well. Never trust a company that does social media marketing. It's prety much always a ripoff these days.

[@SalsaBailaProductions]

@@Anonym-mh7sz i can confirm the turning points dont turn more;)

[@chrisnevins211]

Don't buy these shoes. They stole my money and won't give me the shoes I paid for. Thieves

[@SalsaBailaProductions]

What happened?

[@chrisnevins211]

@SalsaBailaProductions I bought a pair, tried them on, they didn't fit so I sent them back for an exchange. I didn't wear the. For more than a couple minutes. They said that they didn't meet their standards for return. They won't even send them back. So they took my money and won't accept for exchange or return and are keeping the shoes.

[@SalsaBailaProductions]

@@chrisnevins211 wow thats next level… im not sure how a company stays in operation if they do stuff like that.

[@number1bobo]

In addition....line dancing is a huge market and many line dancers wear and promote Fuego, but they have no photos or mention of line dancing....no advertising to line dancers or appear at large line dance events....zero acknowledgement of the entire enormous line dance community and potential market. Just entirely diss the genre....and their shoes are butt ugly.

[@alexanderv4609]

I don't really understand your complains. 1 year is pretty much time. Nobody will make a return after a year of using them. Try it with any other brand and you will see the same reaction. Furthermore, anyone who buys Fuego shoes can became a partner. Its just a way of advertisement. Its not something special about you. I am not a dance teacher, but I can also become a partner. Finally, you cannot expect much from the shoes made of plastic and rubber in terms of durability. I have the same pair of shoes. I find them a bit expensive for the materials used in production, but I was aware of it, when I was buying them. Nevertheless, I find these shoes pretty good for dancing, especially for open air.

[@SalsaBailaProductions]

Damn i thought i was special

[@alexanderv4609]

@@SalsaBailaProductions Sorry if I disappointed you ))

[@annecharlotte9101]

@alexanderv4609 you cannot expect a lot from shoes made of plastic.... but their price is not cheap. For this price, you can expect a better quality

[@alexanderv4609]

@@annecharlotte9101 Agree. As I mentioned, they are a bit expensive, but as for me still are the best choice on the market so far.